TrekStor DataStation, User Manual

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3.6 Troubleshooting
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Are all connectors of the USB cable plugged in firmly and correctly?
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Is the file system of your DataStation supported by your operating system?
Possible solutions:
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(2.5 inch) Check whether the provided USB Y -cable is connected to both USB ports.
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(3.5 inch) Check whether the cables of the power adapter are connected correctly and
the drive is switched on (
!
rear panel).
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Look for the symbol on the Desktop (Mac) or under My Computer (PC).
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Make sure all steps listed in chapter 2 have been completed.
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Make sure all cables are connected to the correct interface.
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Check both ends of the USB cable. Unplug the cable, wait for about 10 seconds and
plug it back in. If the drive is not recognized, restart your computer and check again.
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Try to partition and format the disk again as explained in chapter 3.3 .
DataStation
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