TranStar KD 661C, Troubleshooting Manual

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22
Receiver collar does not hold a
charge.

It takes about 2-3 hours to fully charge the collar and the
indicator light will turn blue when it is fully charged. The
rechargeable collar will last 2 days per full charge.

You would need to use the 5V power adapter that came with
the system to charge the receiver collar. Using other
compatible adapter might not give a good charge because of
low amperage.
The electric static shock is TOO
strong for my dog.

The receiver collar may be too tight. Try loosening up the
collar so that the metal contacts are just touching your dog
and are not pressed into your dog’s skin.
Two collars will go off at a different
distance.

Each collar will vary slightly in sensitivity due to the direction
of the built-in antenna and the difference in range could be 2-4
feet but it will not affect how the system works.
Why does the receiver collar LED
light keep flashing?

When the receiver collar is flashing and not beeping, it means
that the collar is active and receiving signal from the
transmitter.
I hear a rattle sound when I shake
the receiver collar.

The rattling sound is the motion detector. When there is no
motion to put the receiver collar into sleep mode to conserve
battery. And when there is motion detected, it will become
active again.
It’s too big for my dog.

This system is not meant for tiny or toy dogs since the collar
might be too heavy and bulky for them. A Chihuahua or a toy
poodle may be too small for this system.
Receiver collar does not turn on.
Or
Receiver collar shuts off shortly
even after a full charge.

There’s a fail-safe mechanism built in that will shut down the
collar permanently when it is over shocking and/or shocking
with no contact (shocking the air) for a short while. After the
fail-safe is turned on, you won’t be able to power on the collar.
Simply recharge the collar for 10 seconds to reset it and it will
work as normal.

Do not let the collar go in correction mode by itself (shocking
the air) as that will damage the collar.
For C-100 systems, a flashing collar means low battery