Transition M/GE-T Series, User Manual, Page: 9 / 11

Transition Networks, Inc. MG/E-T-xxx-01 User Guide
33516 Rev. B https://www.transition.com/ Page 9 of 11
Troubleshooting
If the media converter fails, isolate and correct the failure by determining the answers to the following questions and then taking the
indicated action:
1. Is the power LED illuminated and did the TX and FX LEDs turn ON then turn OFF?
NO
• Is the power adapter the proper type of voltage and cycle frequency for the AC outlet?
• Is the pow er adapter properly installed in the media converter and in the outlet?
• Contact TN Tech Support: See
Contact Us
on page 9 .
YES
• Proceed to step 2.
Note the following:
• As a link p ass-through device both copper and fiber cables must be installed before the LEDs will light.
2. Are the “ FX – Link ” and “ TX-Link/Act ” LEDs lit on the RJ -45 port?
NO
• Check the copper cables for proper connection.
• Check the fiber cables for proper con nection.
• Contact Technical Support: See
Contact Us
on page 9 .
YES
• Contact Technical Support: See
Contact Us
on page 9 .
Contact Us
Technical Support : Technical support is available 24-hours a day
US and Canada: 1-800-260-1312
International: 00-1-952-941-7600
Main Office
tel: +1.952.941.7600 | toll free: 1.800.526.9267 | fax: 952.941.2322
sales@transition.com | techsupport@transition.com | customerservice@transition.com
Address
Transition Networks
10900 Red Circle Drive
Minnetonka, MN 55343, U.S.A.
Web : https://www.transition.com