12
SGFEBxx40-1xx
24-Hour Technical Support: 1-800-260-1312 -- International: 00-1-952-941-7600
Troubleshooting—continued
4.
Is the LACT LED illuminated?
NO
•
Check the fiber cables for proper connection.
•
Verify that the TX and RX cables on the media converter are connected
to the RX and TX ports, respectively, on the other device.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
YES
•
Proceed to step 5.
5
Is the FD LED illuminated
(model 180 only)
?
YES
•
The converter has selected full-duplex mode for the fiber link. If this is
not the correct mode, disconnect and reconnect the fiber cable to restart
the initialization process.
NO
•
The converter has selected half-duplex mode for the fiber link. If this is
not the correct mode, disconnect and reconnect the fiber cable to restart
the initialization process.
•
Contact Tech Support: 1-800-260-1312, Int’l: 00-1-952-941-7600.
13
[email protected] -- Click the “Transition Now” link for a live Web chat.
SGFEBxx40-1xx
Contact Us
Technical Support
Technical support is available 24 hours a day.
US and Canada:
1-800-260-1312
International:
00-1-952-941-7600
Transition Now
Chat live via the Web with Transition Networks Technical Support.
Log onto www.transition.com and click the Transition Now link.
Web-Based Seminars
T
ransition Networks provides seminars via live web-based training.
Log onto www.transition.com and click the Learning Center link.
Ask a question anytime by sending an e-mail to our technical support staff.
[email protected]
Address
Transition Networks
10900 Red Circle Minnetonka, MN 55343, U.S.A.
telephone:
952-941-7600
toll free:
800-526-9267
fax:
952-941-2322
