Transition Networks
M-GE-xSW-SFP-01-xx-UxX Series User Guide
33781 Rev. B
Page 19 of 22
Troubleshooting
If the media converter fails, isolate and correct the fault by answering the following questions and then taking the
indicated action:
1. Is the PWR (power) LED lit?
NO
• Is the power adapter the proper type of voltage and cycle frequency
for the AC outlet?
• Is the power adapter properly installed in the media converter and in the outlet?
• Contact Tech Support
. See
Contact Us
below.
YES
• Proceed to step 2.
2. Is the RXC (copper link) LED lit?
NO
• Check the
twisted-pair copper cables for proper connection.
• Contact Tech Support
. See
Contact Us
below.
YES
• Proceed to step 3.
3. Is the LKF (fiber link) LED lit?
NO
• Check the fiber cables for proper connection.
• Verify that the TX and RX cables on the
media converter are connected to the RX and TX ports,
respectively, on the other device.
• If the media converter is connected to another
M/GE-xSW-SFP-01-xx-UxX Series using fiber, verify the
fiber cables and connection.
• Contact Tech
Support. See
Contact Us
below.
YES
• Proceed to step 4.
4. Is the RXC (copper receive) LED flashing?
NO
• If there is activity on the 1000Base
-T port, disconnect and reconnect the twisted-pair copper cable to
restart the initialization process.
•
Contact Tech Support. See
Contact Us
below.
YES
• Contact Tech Support
. See
Contact Us
below.
5. Are the converters paired properly? See
6. Is the proper copper cable installed and connected correctly? See
on page
7. Is the proper fiber cable installed and connected correctly? See
Front Panel Copper and Fiber Ports
on page
