TransCore Encompass 1150 Manual Download Page 10

User Guide

Page 10

A file explorer window will open.  Navigate to the location of the firmware *.hex file (

Figure 12

).

Allow the process to complete. Exit the program.

Diagnostics

Note:  

Opening the E1150 case will damage the unit and void any warranties.

Should you encounter trouble when using the E1150 Mobile Reader, perform the following diagnostic 

steps:

1.  Ensure that the unit is adequately charged, or fully charge the unit.
2.  Reposition the tag closer to the front area of the unit and try reading again.
3.  Isolate the tag from other tags which might be interfering and try reading again.
4.  If steps 1 and 2 do not correct the problem, uninstall then reinstall the host software on the host 

computer. If steps 1 through 3 do not correct the problem, contact TransCore technical support for 

further assistance.

Figure 12  Updating Firmware

Summary of Contents for Encompass 1150

Page 1: ...d warehouse operations This document describes the procedures to set up and use an Encompass 1150 E1150 Mobile Reader Caution Do not open the E1150 case Opening the case will damage and disable the un...

Page 2: ...ter or any USB port Note The automatic charger shutoff allows for the E1150 to remain connected to the charger after completion of a charge cycle The charging notification and state of charge indicati...

Page 3: ...r of the E1150 FCSW window reads Connected 4 To view the FCSW and E1150 Version information click on Help and then About Figure 3 Note The firmware version shown in Figure 3 is for example only Your v...

Page 4: ...iguration parameters can be changed via the Config window as shown in Figure 4 The configuration parameters are listed in the Tag Conversion Code drop down menu as shown in Figure 5 Click Save after s...

Page 5: ...FDOT The Multi Protocol Pair is fixed to SeGo Allegro T21 and cannot be changed Bluetooth Enable Used when tethering the reader to a Bluetooth connected device running a host application The default...

Page 6: ...n on the E1150 FCSW window Figure 7 Both the E1150 and the FCSW display window will show the decoded tag data based on the protocol and tag conversion code configured in the unit If you prefer a more...

Page 7: ...ablished using a virtual COM port It is necessary to ensure that only one E1150 is enabled and within range of the host computer at any one time Multiple Bluetooth connections are not supported throug...

Page 8: ...gs read after enabling Buffering To activate the buffering capabilities of the E1150 select Buffer Enable in the FCSW Configuration To view the Buffered Tags select Options then Buffered Tags Figure 1...

Page 9: ...t to exit the software on the host computer before disconnecting the reader from the system 1 Exit the software on the host computer before you disconnect the reader Click Disconnect in the E1150 FCSW...

Page 10: ...orm the following diagnostic steps 1 Ensure that the unit is adequately charged or fully charge the unit 2 Reposition the tag closer to the front area of the unit and try reading again 3 Isolate the t...

Page 11: ...found to comply with the limits for a Class A digital device pursuant to Part 15 of the FCC Rules and Industry Canada license exempt RSS standard s Operation is subject to the following two condition...

Page 12: ...07 transcore com Trusted Transportation Solutions 2015 2020 TransCore L P All rights reserved TRANSCORE is a registered trademark and is used under license All other trademarks listed are the property...

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