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Series 80PLUS Operator’s Guide

"

This section describes how to load and remove paper. Change the paper when

the status LED flashes. This indicates that the paper is low. The printer will

stop. You must change the paper for the printer to resume operation.

Follow these instructions for loading paper.

Note:

If this is a new installation, a receipt roll

is supplied with the printer.

Paper

Cover

Cover

Latch

Button

1.

Open the paper cover by pressing the cover latch button.
If you are changing the paper, remove the used supply roll.

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Summary of Contents for ITHACA 80PLUS

Page 1: ...PCOS SERIES 80PLUS POS Thermal Printer ...

Page 2: ......

Page 3: ...WARNING To prevent fire or shock hazard do not expose this printer to rain or moisture ...

Page 4: ...hall not disclose any portion of this document to any third party TRANSACT DOES NOT ASSUME ANY LIABILITY FOR DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY ERRORS OMISSIONS OR DISCREPANCIES IN THE INFORMATION CONTAINED IN THIS DOCUMENT Some of the product names mentioned herein are used for identification purposes only and may be trademarks and or registered trademarks of their respective compan...

Page 5: ...on receiving antenna Relocate the printer with respect to the receiver Plug the printer and receiver into different circuits If necessary the user should consult their dealer or an experienced radio television technician for additional suggestions The user may find the following booklet prepared by the Federal Communications Commission helpful How to Identify and Resolve Radio TV Interference Prob...

Page 6: ......

Page 7: ...a facility 2 Warranty Information 3 Options 3 Service Information 3 Ordering Supplies 4 Paper 4 Cables 4 Description of the Series 80PLUS Printer 5 Series 80PLUS Printer 6 Standard Features 6 Optional Features 7 Reliability 7 Print Characteristics 8 Unpacking the Printer 12 Check That All Items Are Present 14 Choosing a Location for the Printer 15 Dimensions 15 Weight 15 ...

Page 8: ...able 23 Connecting the Cash Drawer Cables 25 Setup Checklist 26 Operating the Keypad 28 Status LED 28 Error Code Diagnosis 29 Description 29 Buttons 30 Cleaning the Printer 30 Cleaning the Thermal Print Head 30 Cash Drawer Pin Assignments Epson Axiohm 31 Serial Cable 32 Cable Requirements 32 RS 232C Communication 32 Pin Assignments for 9 pin Printer Connector 33 Serial Cable Configurations 34 Para...

Page 9: ...Table of Contents ...

Page 10: ......

Page 11: ...the entire point of sale system but it will tell you all you need to know about using the printer properly You will find out what supplies you need to order how to set up and test the printer and how to do the common tasks listed here Change the paper Correct problems Clean the printer This book also provides some general and technical information about the printer so you will know what the featur...

Page 12: ...Support Departments will be able to help you with most of your questions Call the Technical Support Department to receive technical support order documentation receive additional information about the 80PLUS or send in a printer for service To order supplies receive information about other Ithaca products or obtain information about your warranty contact the Sales Department To receive information...

Page 13: ...ng the warranty options please contact your dealer or the Sales Department at TransAct s Ithaca facility See Contacting TransAct s Ithaca facility on page 2 TransAct has a full service organization to meet your printer service and repair requirements If your printer needs service please directly contact the Technical Support Department for a return authorization See Contacting TransAct s Ithaca fa...

Page 14: ...ting TransAct s Ithaca facility on page 2 for more details The following items may be ordered Paper Cables Paper Type Dimensions Stock Number Receipt paper Thermal Width 3 15 inches 80 mm Diameter 4 00 inches 100 mm Length 420 feet 128 m 100 9109 Cables Stock Number 110V Power cable 06 0561 230V Power cable 06 0806 Parallel communication cable 25 pin male to 25 pin male 253 9800007 Serial communic...

Page 15: ...About the Series 80PLUS Printer The PcOS Series 80PLUS Printer is a stand alone 40 column thermal printer The Series 80PLUS Printer performs high speed receipt printing in a point of sale environment ...

Page 16: ...er inch 4 0 inch 100 mm diameter thermal paper roll 420 feet 128 m of thermal paper per roll Automatic cutter partial cut Easy paper load High resolution graphics capability 8 dots per mm RS 232C serial interface with adjustable buffer 8K default Epson TM T8x Axiohm 7193 M50 or 80PLUS emulation Paper out sensor Operator controlled self test Dual cash drawer connectors RJ11 and drivers 24V 1 2 amp ...

Page 17: ...Reverse video and rotated on the same line 24 month warranty The optional features either replace a standard feature or enhance the operation of the printer All optional features are installed at the factory and must be selected when the printer is ordered IEEE 1284 bidirectional parallel Custom colors and logo Internal buzzer for kitchen applications Mean time between failure 93 600 hours at 12 5...

Page 18: ...ches are scaleable up to eight times horizontally or vertically For information about programming the printer to print a particular pitch or style please refer to the Programmer s Guide You may order the Programmer s Guide from TransAct See Contacting TransAct s Ithaca facility on page 2 Pitch characters per inch Maximum Characters per Line 15 6 44 20 3 57 ...

Page 19: ...About the Series 80PLUS Printer ...

Page 20: ...Series 80PLUS Operator s Guide ...

Page 21: ...rinter should be ready to hook up to your system in just a few minutes Here is a list of what is covered in this chapter Unpacking the printer Choosing a location for the printer Connecting the power cord Loading paper Testing the printer Connecting the communication and cash drawer cables ...

Page 22: ...Series 80PLUS Operator s Guide Operator s Guide Supplies Order Form Paper Roll AC Power Cord optional External Power Supply optional Protective Foam Pad Protective Foam Pad PcOS Series 80PLUS Printer ...

Page 23: ...t all evidence of damage or abuse to your dealer and shipper 2 Open the box and remove the unpacking and supplies envelope 3 Carefully lift the printer out of the box and set it on a sturdy flat surface 4 Separate the printer from the packing material Simply reverse these steps if you need to repack the printer to send in for service You will not need to repack the supplies 5 Check the printer and...

Page 24: ...tact your dealer or if you purchased the printer directly from TransAct contact the Sales Department Please refer to Contacting TransAct s Ithaca facility on page 2 PcOS Series 80PLUS Operator s Guide Warranty sheet Supplies order form Printer Supplies envelope Paper roll External power supply optional AC power cord optional ...

Page 25: ...re of the environmental conditions of the location where you place the printer Generally the environment in any store is suitable for operating the printer Width 6 0 inches 152 mm Length 8 5 inches 216 mm Height 5 6 inches 142 mm Approximate weight 4 pounds 1 8 kg The printer will run at its best when stored and operated in an environment that meets the following temperature and humidity condition...

Page 26: ...ed through the three prong power connector Do not use a ground defeating adapter Back of Printer Power Supply Connector Power Supply Cable External Power Supply 1 Connect the external power supply cable to the power supply connector located on the back of the printer ...

Page 27: ...ower Supply 2 Connect the power cord to the external power supply 3 Plug the power cord into a grounded three prong power socket The LED turns green indicating the printer is functioning Note The printer takes about 1 5 seconds to begin operation ...

Page 28: ...is low The printer will stop You must change the paper for the printer to resume operation Follow these instructions for loading paper Note If this is a new installation a receipt roll is supplied with the printer Paper Cover Cover Latch Button 1 Open the paper cover by pressing the cover latch button If you are changing the paper remove the used supply roll ...

Page 29: ...Setting up the Printer Paper Roll Paper Edge 2 Place the paper roll so the paper unwinds from the bottom front Paper Edge Paper Cover 3 Close the cover ...

Page 30: ...is installed correctly If the printer is still not working correctly contact your dealer or the Technical Support Department at TransAct For more information see Contacting TransAct s Ithaca facility on page 2 1 Plug the DC power cord from the external power supply into the printer 2 Plug the AC power cord into the external power supply 3 Open the printer cover 4 Plug the AC power cord into a grou...

Page 31: ...Setting up the Printer ...

Page 32: ...Series 80PLUS Operator s Guide ...

Page 33: ... installer If cables are unavailable contact TransAct See Contacting TransAct s Ithaca facility on page 2 Connect the Serial Cable Back of Printer Interface Connector 9 pin Serial 1 Unplug the AC power cord from the grounded three prong power socket and turn off the host system or personal computer 2 Connect the 9 pin serial interface cable to the connector located on the back of the printer Refer...

Page 34: ...rd from the grounded three prong power socket and turn off the host system or personal computer 2 Connect the 25 pin parallel interface cable to the connector located on the back of the printer Refer to the Appendix for information on the parallel cable requirements 3 Tighten the two mounting screws on each side of the cable connector ...

Page 35: ...s located on the back of the printer Adapters are available for connecting cash drawers equipped with BNC style connectors the standard is a modular telephone connector Optional cash drawer connections to emulate Axiohm or Epson must be ordered with the printer If you need an adapter contact the Technical Support Department at TransAct s Ithaca facility See Contacting TransAct s Ithaca facility on...

Page 36: ... steps to set up the printer Here they are again for you to check Unpack the printer Choose a location for the printer Check the environmental conditions Connect the power cord Load the paper Test the printer Connect the communication and cash drawer cables ...

Page 37: ...ause most functions are controlled by the host system This chapter describes the following few tasks that you will need to perform some more often than others Operating the keypad Cleaning the printer Cleaning the thermal print head Note For instructions on changing the paper see Loading and Removing Paper on page 18 ...

Page 38: ...Button The keypad contains one button and one status LED for easy operation There is a single status LED to display one line and error conditions The table below describes the types of error conditions possible and patterns that the LED will flash under those conditions ...

Page 39: ...nd _ LED is Off for 0 5 second _ LED is Off for 0 1 second IN ORDER OR PRECEDENCE Error Condition Present Graphical Representation Verbal Description QSM RAM ERROR ______ _ _ _ _ _ _ ______ 7 quick flashes RAM ERROR ______ _ ______ 2 quick flashes EEPROM VERIFY ERROR ______ _ _ _ _ _ ______ 6 quick flashes CHECKSUM VERIFY ERROR ___ ___ 5 quick flashes THERMAL HEAD OVERHEAT _ _ _ _ _ _ rapid contin...

Page 40: ... Do not use rubbing alcohol or any kind of cleaner on any internal parts of the printer as some parts may crack or break as a result Under normal conditions the thermal print head does not need cleaning If the print characters are not printing correctly wipe the thermal print head with alcohol on a lint free cloth Caution Do not get alcohol on any of the other parts of the printer mechanism or cab...

Page 41: ... Drawer Drive Ground No Connect 1 6 Status Switch Ground 1 Frame Ground 2 No Connect Drawer Drive Ground 3 Status Switch 4 Drawer Drive 24V Switched 5 Drawer Drive Ground 2 6 Status Switch Ground This jumper is for compatibility with earlier Epson printers Pins 3 4 are the default configuration for these jumpers unless ordered ...

Page 42: ...C shielded cable no more than 50 feet long The cable must be UL and CSA approved The RS 232C interface uses the following protocol and communication characteristics Up to 38 4K baud Up to 32K buffer Communications diagnostic mode XON XOFF DTR DSR CTS RTS or CTS RTS and DTR DSR protocols ...

Page 43: ...rom the host system 3 TX 3 Serial transmit Output signal sending data to the host system 2 RX 4 Data terminal ready Output signal to float control the host 6 DSR 5 Ground Logic ground 5 GND 6 Data set ready Input signal to float control printer 4 DTR 7 Request to send Output signal to float control the host 8 CTS 8 Clear to send Not used 7 RTS 9 Ring indicator ...

Page 44: ... DSR DCD TXD RXD GND RTS CTS 4 6 1 3 2 5 7 8 DTR DSR DCD TXD RXD GND RTS CTS 4 6 1 3 2 5 7 8 Nine pin Female PC Nine pin Female Printer PN 10 2020 Serial AT to Series 80PLUS TransActs part number 10 2021 25 pin to 9 pin female cable is used to connect PcOS Series 80PLUS printers to personal computers or PS 2 s with 25 pin serial ports DTR DSR DCD TXD RXD GND RTS CTS 20 6 8 2 3 7 4 5 DTR DSR DCD TX...

Page 45: ...ignal Description Direction 1 STROBE Clock data to printer Host to Printer 2 9 D0 D7 Data Host to Printer 10 ACK Printer accepted data Printer to Host 11 BUSY Printer busy Printer to Host 12 PE Paper out status Printer to Host 13 SLCT Printer selected Printer to Host 14 AUTOFD Autofeed paper Host to Printer 15 ERR Printer error Printer to Host 16 INIT Initialize the printer Host to Printer 17 SLIN...

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