TransAct BOHA Quick Start Manual Download Page 17

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SERVICE & SUPPORT

For questions regarding the use and servicing of your terminal, you have
several options:

1 . Visit

www.transact-tech.com

, then select

Service & Support

2 . Email us at

3 . In the USA call:

1-877-748-4222

International:

+1-607-257-8901

Monday–Friday 8am–8pm, Eastern Time .

Summary of Contents for BOHA

Page 1: ...QUICK START GUIDE Setting up your BOHA Terminal...

Page 2: ...tents Review 2 Setting Up Your BOHA Terminal 3 Powering Up and Shutting Down 3 Setting Up Your Network 4 TransAct SmartPanel 8 Loading Labels 10 Setting Up BOHA Ops 11 Screen Calibration 12 Ordering L...

Page 3: ...to launching the BOHA Labeling App and more The guide even explains how to clean your terminal for optimal performance Labels are a key component to this solution Sometimes starter labels are supplie...

Page 4: ...rt Guide 3 Label Guide 4 Warranty Support Compliance and Licensing Booklet 5 Service Support Card 6 Power Cord 7 Cleaning Kit Your BOHA Terminal comes with the following items If any of the items are...

Page 5: ...he terminal is in a good spot to pick up the signal If you are using an Ethernet connection make sure the Ethernet cable can readily reach the terminal After several startup screens are displayed you...

Page 6: ...ur network is active on your Ethernet connection b Connect your Ethernet cable to the back left side of the BOHA Terminal c Your BOHA Terminal should now continue with the initialization process Note...

Page 7: ...our values are confirmed you should automatically connect to the Internet and the initialization process will continue If using Wi Fi a Select the Wi Fi icon at the top left side of the Initialize Scr...

Page 8: ...If your IT department has hidden your network SSID you may choose to Add the network by selecting the Add Network option at the bottom of the screen Contact your IT department for help with your wirel...

Page 9: ...net it will continue with the initialization process and display the TransAct License Agreement You must Accept the TransAct License Agreement to continue the setup of your terminal You will then arri...

Page 10: ...from the top center of the BOHA Terminal Food Safety screen 1 Back and Home Button to exit to the device 2 Bluetooth Ethernet and Wireless Indicators 3 TransAct SmartPanel Exit button 4 Screen Brightn...

Page 11: ...or security update is available for your BOHA Terminal you will need to open the OTA Updater app to initiate the download and installation of the update XL Test usually used when phoning Tech Support...

Page 12: ...inter label bucket and then the 1 2 x 1 labels in the right printer label bucket Make sure the labels feed from the top Note If unpacking the labels has resulted in any of the leading labels being pul...

Page 13: ...provided by your IT department If your device has not been assigned to your location you will be prompted to enter your location code This code needs to be provided by your IT department Once you have...

Page 14: ...en by following these instructions 1 Access the TransAct SmartPanel by swiping down from the top center of the BOHA Terminal screen 2 Open the Calibration App If you are unable to open the Calibration...

Page 15: ...en the target moves to another location on the screen 5 When completed the Calibration App will prompt you to Save the new calibration settings and exit to your BOHA Terminal desktop Note If you feel...

Page 16: ...ls contact TransAct 1 800 243 8941 Option 1 Or visit www transactsupplies com The BOHA Terminal was designed to handle the rigorous conditions of a restaurant kitchen where things can get messy To kee...

Page 17: ...and servicing of your terminal you have several options 1 Visit www transact tech com then select Service Support 2 Email us at support transact tech com 3 In the USA call 1 877 748 4222 International...

Page 18: ...2019 TransAct Technologies Inc www transact tech com 97 16580_RevA TransAct is a registered trademark of TransAct Technologies Inc BOHA is a trademark of TransAct Technologies...