Page 39
Please check that the following is enclosed with your equipment:
•
Your Name and daytime phone number.
•
Your company name, ORDER number, and return street address.
•
A description of the fault. (Please be SPECIFIC.)
(Note: "Please Repair" does NOT describe a fault.)
•
either $13.50 for return freight for units under warranty,
or $24 to cover inspection costs and return freight.
(These amounts are not applicable to full-account customers.)
Your equipment will be repaired and returned to you by air express where
possible.
For out-of-warranty units, a repair cost will be calculated from parts and labor
costs. If payment is not received for the additional charges within 30 days, or if
you decline to have the equipment repaired, the complete unit will be returned to
you freight paid, not repaired. For full-account customers, the repair charges will
be debited to your account.
•
Always describe the fault in writing.
•
Always return the sensors with the meter.