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10.2 Conductivity, TDS and Salinity Troubleshooting
Symptom
Possible Causes
Remedy
Unit fails to
calibrate, even
with new sensor.
Calibration settings outside
of allowable limits due to
previous failed calibration.
Initialise the unit. See section
9.
Unit attempts
Span calibration
instead of Zero
calibration.
Sensor has Zero error.
Thoroughly rinse sensor in
distilled water and allow to
completely dry in air before
attempting zero calibration.
If instrument does not
calibrate at Zero with sensor
disconnected, then the
instrument is faulty.
Standard
calibration fails,
and span is less
than 75%.
1. Sensor is not immersed
deeply enough.
2. Sensor may have a build-
up of dirt or oily material
on sensor wires.
3. Platinum-black coating
has worn off.
4. Standard solution is
inaccurate.
5. Sensor is faulty.
Immerse sensor at least to
the vent hole in the white
plastic cover.
Clean sensor, as per the
instructions detailed in
section 11.1.
Sensor requires
replatinisation. Return to the
factory, or see details in
section 11.2.
Replace standard solution.
Return sensor to factory for
repair or replacement.
Standard
calibration fails,
and span is
greater than
133%.
1. White protective cover is
not fitted.
2. Standard solution is
inaccurate.
3. Sensor may have a build-
up of conductive material,
such as salt.
4. Sensor is faulty.
The white protective cover
MUST be fitted for correct
readings.
Replace standard solution.
Clean sensor, as per the
instructions detailed in
section 11.1.
Return sensor to factory for
repair or replacement.
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