TD-8817
ADSL2+ Ethernet/USB Modem Router User Guide
63
Appendix C: Troubleshooting
T1. How do I restore my modem router’s configuration to its factory default
settings?
With the modem router powered on, press and hold the
RESET
button on the rear panel for 8 to
10 seconds before releasing it.
Note
:
Once the modem router is reset, the current configuration settings will be lost and you will need to
re-configure the modem router.
T2. What can I do if I don’t know or forgot my password?
1) Restore the modem router’s configuration to its factory default settings. If you don’t know how
to do that, please refer to section
T1
.
2) Use the default user name and password:
admin
,
admin
.
3) Try to configure your modem router once again by following the instructions in
3.3 Login
.
T3. What can I do if I cannot access the web-based configuration page?
1) Configure your computer’s IP Address.
For Mac OS X
a) Click the
Apple
icon on the upper left corner of the screen.
b) Go to “
System Preferences
->
Network
”.
c) Select
Ethernet
on the left menu bar. In the
Configure IPv4
box, select
Using DHCP
.
d) Click
Apply
to save the settings.
For Windows 7
a) Click “
Start
->
Control Panel
->
Network and Internet
->
View network status
->
Change
adapter settings
”.
b) Right-click
Local Area Connection
and then click
Properties
.
c) Select
Internet Protocol Version 4 (TCP/IPv4)
, and then click
Properties
.
d) Select
Obtain an IP address automatically
and
Obtain DNS server address automatically
.
Then click
OK
.
For Windows XP
a) Click “
Start
->
Control Panel
->
Network and Internet Connections
->
Network
Connections
”.
b) Right-click
Local Area Connection
and then click
Properties
.
c) Select
Internet Protocol (TCP/IP)
, and then click
Properties
.