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TD-8817

ADSL2+ Ethernet/USB Modem Router User Guide

Appendix A: Specifications

General

Standards and Protocols

ANSI T1.413, ITU G.992.1, ITU G.992.2, ITU G.992.3, ITU G.992.5

IEEE 802.3, IEEE 802.3u, TCP/IP, PPPoA , PPPoE, SNTP, HTTP,

DHCP, ICMP, NAT,CWMP

Safety & Emission

FCC, CE

Ports

1 10/100M Auto-Negotiation RJ45 port

（

Auto MDI/MDIX)

1 RJ11 port

1 USB 1.1 port

LEDs

Power, USB, LAN, ADSL, Internet

Network Medium

10Base-T: UTP category 3, 4, 5 cable

100Base-TX: UTP category-5

USB: USB cable

Max line length: 6.5Km

Data Rates

Downstream: Up to 24Mbps

Upstream: Up to 3.5Mbps

（

With Annex M enabled

）

System Requirement

Internet Explorer 5.0 or later, Netscape Navigator 6.0 or later

Windows 9x/ME/2000/XP/Vista/7/8/10

Physical and Environment

Working Temperature

℃

~ 40

℃

Working Humidity

10% ~ 90% RH (non-condensing)

Storage Temperature

-40

℃

~ 70

℃

Storage Humidity

5% ~ 90% RH (non-condensing)

Summary of Contents for TD-8817

Page 1: ...TD 8817 ADSL2 Ethernet USB Modem Router Rev 3 1 1 1910011677 ...

Page 2: ...s are trademarks or registered trademarks of their respective holders No part of the specifications may be reproduced in any form or by any means or used to make any derivative such as translation transformation or adaptation without permission from TP LINK TECHNOLOGIES CO LTD Copyright 2016 TP LINK TECHNOLOGIES CO LTD All rights reserved http www tp link com ...

Page 3: ...e the receiving antenna Increase the separation between the equipment and receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interf...

Page 4: ...er supplies which are provided by manufacturer and in the original packing of this product If you have any questions please don t hesitate to contact us Explanation of the symbols on the product label Symbol Explanation DC voltage RECYCLING This product bears the selective sorting symbol for Waste electrical and electronic equipment WEEE This means that this product must be handled pursuant to Eur...

Page 5: ...tives 2004 108 EC Directives 2006 95 EC Directives 2011 65 EU The above product is in conformity with the following standards or other normative documents EN 55022 2010 AC 2011 EN 55024 2010 EN 60950 1 2006 A11 2009 A1 2010 A12 2011 A2 2013 EN 50385 2002 The product carries the CE Mark Person responsible for making this declaration Huang Jing Regulatory Compliance Manager Date of issue 2016 03 18 ...

Page 6: ...uide 7 3 1 TCP IP Configuration 7 3 2 USB Configuration 8 3 3 Login 9 Chapter 4 Software Configuration 13 4 1 Status 13 4 1 1 Device Info 13 4 1 2 System Log 14 4 1 3 Statistics 15 4 2 Quick Start 17 4 3 Interface Setup 17 4 3 1 Internet 17 4 3 2 LAN 26 4 3 3 6RD 29 4 4 Advanced Setup 31 4 4 1 Firewall 31 4 4 2 Routing 31 4 4 3 NAT 32 4 4 4 QoS 36 4 4 5 VLAN 39 4 4 6 ADSL 41 4 5 Access Management ...

Page 7: ... 6 1 Administration 52 4 6 2 Time Zone 52 4 6 3 Firmware 54 4 6 4 SysRestart 56 4 6 5 Diagnostics 56 4 7 Help 56 Appendix A Specifications 58 Appendix B Configuring the PC 59 Appendix C Troubleshooting 63 Appendix D Technical Support 66 ...

Page 8: ... be accessed through local Ethernet using any web browser TD 8817 supports full rate ADSL2 connectivity conforming to the ITU and ANSI specifications In addition to the basic DMT physical layer functions the ADSL2 PHY supports dual latency ADSL2 framing fast and interleaved and the I 432 ATM Physical Layer 1 2 Main Features 1 10 100M RJ 45 LAN port Auto MDI MDIX one RJ11 port one USB 1 1 port Down...

Page 9: ...s Mapping Supports Dynamic DNS UPnP and Static Routing Supports system log and flow Statistics Supports firmware upgrade and Web management 1 3 Conventions The Router or device mentioned in this User Guide stands for TD 8817 without any explanations Parameters provided in the pictures are just references for setting up the product which may differ from the actual situation ...

Page 10: ...this LAN port On ADSL line is synchronized and ready to use Flash The ADSL negotiation is in progress ADSL Off ADSL synchronization fails Please refer to Note 1 for troubleshooting On The network is available with a successful Internet connection Flash There is data being transmitted or received via the Internet Internet Off There is no successful Internet connection or the modem router is operati...

Page 11: ...s and hold the Reset button about 5 seconds until all LEDs are lit And then release the button and wait for the modem router to reboot to its factory default settings Method two Restore the default settings from Maintenance SysRestart of the Router s Web based Utility ADSL Through the port you can connect the modem router with the telephone 2 3 Installation Environment The Product should not be lo...

Page 12: ...itter with the ADSL port of the modem router by telephone line Second Step Connect category 5 cable with RJ45 jacks to modem router s LAN port and your computer s NIC Or connect USB cable to ADSL2 Ethernet USB Modem Router s USB port and your computer s USB interface When you connect your PC to the modem router through the USB port please install the USB driver first For the detailed operation ple...

Page 13: ...TD 8817 ADSL2 Ethernet USB Modem Router User Guide 6 Figure 2 4 ...

Page 14: ... address automatically mode on your PC If you need instructions as to how to do this please refer to Appendix B Configuring the PC 2 Then the built in DHCP server will assign IP address for the PC Now you can run the Ping command in the command prompt to verify the network connection Please click the Start menu on your desktop select run tab type cmd or command in the field and press Enter Type pi...

Page 15: ...st you must install the USB s driver to the computer You can obtain the drivers from the provided CD or download from our website http www tp link com USB Drive installation procedures Step 1 Please connect your PC to the modem router through the USB port at first then insert the provided CD into your CD ROM drive The autorun exe will automatically run and click Browse CD to read the files on the ...

Page 16: ...are under windows XP 2 If you want to pull out the USB device you must disconnect the network of USB first 3 In the Vista operating system maybe the Unknown Device screen will pop up when you insert the USB cable of the Router to a computer please just unplug the USB cable and try again 3 3 Login Once your host PC is properly configured please proceed as follows to use the Web based Utility ...

Page 17: ...you will see the screen shown below enter the default User Name admin and the default Password admin and then click Login to access to the Quick Start screen You can follow the steps below to complete the Quick Setup Figure 3 6 Step 1 Select the Quick Start tab then click RUN WIZARD and you will see Figure 3 7 Click the NEXT button Figure 3 7 Step 2 Configure the time for the Router and then click...

Page 18: ...8 Step 3 Select the connection type to connect to the ISP We select PPPoE PPPoA mode for example here and then click the NEXT button Figure 3 9 Step 4 Configure the following options provided by your ISP Username Password VPI VCI and Connection Type Then click NEXT ...

Page 19: ...TD 8817 ADSL2 Ethernet USB Modem Router User Guide 12 Figure 3 10 Step 5 Click NEXT to finish the Quick Start Figure 3 11 ...

Page 20: ... of the Web based Utility submenus will be available after you click one of the main menus On the center of the Web based Utility there are the detailed configurations or status information To apply any settings you have altered on the page please click the SAVE button 4 1 Status Choose Status you can see the next submenus Device Info System Log and Statistics Click any of them and you will be abl...

Page 21: ...TD 8817 ADSL2 Ethernet USB Modem Router User Guide 14 Figure 4 2 4 1 2 System Log Choose Status System Log menu and you will be able to query the logs of the Router ...

Page 22: ...of all traffic You can query the logs to find what happened to the modem router Click the CLEAR LOG button to clear the logs Click the SAVE LOG button to save the logs 4 1 3 Statistics Choose Status Statistics menu and you will be able to view the network traffic over Ethernet and ADSL Figure 4 4 ...

Page 23: ...rror frames over the Ethernet port when data is being transmitted Receive Frames The frames received over the Ethernet port Receive Multicast Frames The multicast frames received over the Ethernet port Receive total Bytes The total bytes received over the Ethernet port Receive CRC Errors The CRC errors occurred over the Ethernet port when data is being received Receive Statistics Receive Under siz...

Page 24: ...d 4 2 Quick Start Please refer to 3 3 Login 4 3 Interface Setup Choose Interface Setup you can see the next submenus Internet LAN and 6RD Figure 4 5 Click any of them and you will be able to configure the corresponding function 4 3 1 Internet Choose Interface Setup Internet menu you can configure the parameters for WAN ports in the next screen shown in Figure 4 6 ...

Page 25: ...encapsulations if you apply 8 different virtual circuits from your ISP You need to activate the VC to take effect For PVCs management you can use ATM QoS to setup each PVC traffic line s priority Virtual Circuit Select the VC number you want to setup PVC0 PVC7 Status If you want to use a designed VC you should activate it VPI Identifies the virtual path between endpoints in an ATM network The vali...

Page 26: ...4 3 1 1 IPv4 There are two IP versions IPv4 and IPv6 If you select IPv4 as IP version please follow the configuration below to configure the parameters for WAN ports Encapsulation There are four connection types Dynamic IP Address Static IP Address PPPoA PPPoE and Bridge Mode Please choose the designed type that you want to use After that you should follow the configuration below to proceed 1 Dyna...

Page 27: ...isabling the RIP function Both means the ADSL modem router will periodically send routing information and accept routing information and then incorporate them into routing table IN only means the ADSL modem router will only accept but will not send RIP packet OUT only means the ADSL modem router will only send but will not accept RIP packet Multicast Select IGMP version or disable the function IGM...

Page 28: ...c PPPoE to use a static IP address for your PPPoE connection Please enter the information accordingly Figure 4 9 Service name Specify a name for the PPPoA PPPoE connection for recognition Username Enter your username for your PPPoA PPPoE connection to identify and verify your account to the ISP Password Enter your password for your PPPoA PPPoE connection Encapsulation For both PPPoA PPPoE connecti...

Page 29: ...an be configured to act as a bridging device between your LAN and your ISP Bridges are devices that enable two or more networks to communicate as if they are two segments of the same physical LAN Dual Stack Lite Enable the Dual Stack Lite D S Lite function if you need It is disabled by default Figure 4 10 Note After you finish the Internet configuration please click SAVE to make the settings take ...

Page 30: ...ation for IPv6 address DHCP Dynamic Host Configuration Protocol Server and SLAAC Stateless address auto configuration Select your assignation type accordingly DHCP PD The DHCP PD Prefix Delegation function is disabled by default If you want to enable the function please click Enable MLD Proxy The MLD Multicast Listener Discovery Protocol Proxy function is disabled by default If you want to enable ...

Page 31: ...x The modem router will not accept the IP address if it is not in this format 3 PPPoA PPPoE Select this option if your ISP requires you to use a PPPoE connection This option is typically used for DSL services Select Dynamic PPPoE to obtain an IP address automatically for your PPPoE connection Select Static PPPoE to use a static IP address for your PPPoE connection Please enter the information acco...

Page 32: ...ect on Demand or Connect Manually Connect on demand is dependent on the traffic If there is no traffic or Idle for a pre specified period of time the connection will tear down automatically And once there is traffic send or receive the connection will be automatically on TCP MSS Option Enter the TCP MSS as your desire The default value is 1400 Default Route You should select Yes to configure the P...

Page 33: ...e two or more networks to communicate as if they are two segments of the same physical LAN Dual Stack Lite Enable the Dual Stack Lite D S Lite function if you need It is disabled by default Figure 4 14 Note After you finish the Internet configuration please click SAVE to make the settings take effect 4 3 1 3 IPv4 IPv6 If you select IPv4 IPv6 as IP version please follow both the 4 3 1 1 IPv4 and 4 ...

Page 34: ...net Mask Enter the modem router s Subnet Mask the default value is 255 255 255 0 Dynamic Route Select this option to specify the RIP Routing Information protocol version for LAN interface including RIP1 RIP2 B and RIP2 M RIP2 B and RIP2 M are both sent in RIP2 format the difference is that RIP2 M using Multicast while RIP2 B using Broadcast format Direction Select this option to specify the RIP di...

Page 35: ...ds for Dynamic Host Control Protocol The DHCP Server gives out IP addresses when a device is booting up and request an IP address to be logged on to the network That device must be set as a DHCP client to obtain the IP address automatically By default the DHCP Server is enabled The DHCP address pool contains the range of the IP address that will automatically be assigned to the clients on the netw...

Page 36: ...y is a computer that forwards DHCP data between computers that request IP addresses and the DHCP server that assigns the addresses Each of the device s interfaces can be configured as a DHCP relay If it is enabled the DHCP requests from local PCs will forward to the DHCP server runs on WAN side To have this function working properly please run on Router mode only disable the DHCP server on the LAN...

Page 37: ...6RD 6RD IPv6 Prefix The prefix of the 6RD IPv6 tunnel IPv4 Mask Length The length of the selected WAN connection s IPv4 mask 6RD Border Relay IPv4 Addr The IPv4 address of the border relay router in 6RD tunnel 6RD Prefix Delegation The delegation of the 6RD prefix Use PVC Select the PVC number you want to use PVC0 PVC7 ...

Page 38: ...u will see the next screen shown in Figure 4 20 Figure 4 20 Firewall Select this option can automatically detect and block Denial of Service DoS attacks such as Ping of Death SYN Flood Port Scan and Land Attack SPI If you enable SPI all traffics initiated from WAN would be blocked including DMZ Virtual Server and ACL WAN side 4 4 2 Routing Choose Advanced Setup Routing menu and you will see the ro...

Page 39: ...he same segment as your Router over Internet WAN the gateway must be the IP address of one of the remote nodes Metric Metric represents the cost of transmission for routing purpose hop count as the measurement of cost with a minimum of 1 for directly connected networks Enter a number that approximates the cost for this link The number need not to be precise but it must between 1 and 15 In practice...

Page 40: ...irtual servers for VCs with multiple IPs each VC can set DMZ and Virtual servers Furthermore for VCs with multiple IPs they can define the Address Mapping rules for VCs with single IP since they have only one IP there is no need to individually define the Address Mapping rule 4 4 3 1 DMZ Choose Advanced Setup NAT DMZ in Figure 4 23 you can configure the DMZ host in the next screen A DMZ demilitari...

Page 41: ...P will use the same Virtual Server rules Start End port number Enter the specific Start and End Port number you want to forward If it is one port only you can enter the same number for both the End port and the Start port For example if you want to set the FTP Virtual server you can set the start and end port number to 21 Local IP Address Enter the IP Address for the Virtual Server in LAN side Vir...

Page 42: ... for the entries are as follows Enter the index of assigned entry click the DELETE button to delete the entry Click the BACK button to return to the previous screen Click the CANCEL button to cancel the configuration which is made just now 4 4 3 3 IP Address Mapping Choose Advanced Setup NAT select Multiple in Number of IPs Click IP Address Mapping then you can configure the Address Mapping Rule i...

Page 43: ...Address Mapping is only available for VCs with Multiple IPs Step 2 Select the Rule index for the rule as shown in Figure 4 27 Step 3 Select the rule type you want from the drop down list Step 4 Enter the local and public IP addresses in the corresponding fields Step 5 After that click SAVE to make the entry take effect Other operations for the entries are as follows Enter the index of assigned ent...

Page 44: ...e Index Select the index for the rule you want to configure Active Activate the rule The rule can take effect only when it is activated Application Select the application that the rule aimed at Physical Ports Select the port whose traffic flow are controlled by the rule Destination MAC IP Mask Port Range Enter the IP information about the Destination host for the rule Source MAC IP Mask Port Range...

Page 45: ...class 802 1p Select the priority range for the rule Action Configure the action that the Router takes to deal with the traffic which accord with the rule IPP DS Field Select the type for the action IP Precedence Remarking Select the number to remark the priority for IP precedence Type of Service Remarking Select the type to remark the service DSCP Remarking Enter the number to remark the DSCP prio...

Page 46: ...ed Setup VLAN you can activate the VLAN function in the next screen Virtual LAN VLAN is a group of devices on one or more LANs that are configured so that they can communicate as if they were attached to the same LAN when in fact they are located on a number of different LAN segments Because VLANs are based on logical instead of physical connections it is very flexible for user host management ban...

Page 47: ...LAN ID This indicates the VLAN group ATM VCs Select the ATM VCs as member tag in frames will be deleted when transmitted from the VC Ethernet Select the Ethernet port as a member of VLAN an the tag in frames will be deleted when transmitted from the port USB Select the USB port as a member of VLAN and if you leav in frames will be deleted when transmitted from the port VLAN Group Summary This disp...

Page 48: ...nced Setup ADSL you can select the ADSL Type and ADSL Mode in the next screen The ADSL feature can be selected when you meet the physical connection problem Please check the proper settings with your Internet service provider Figure 4 33 ADSL Mode Select the ADSL operation mode which your ADSL connection uses ADSL Type Select the ADSL operation type which your ADSL connection uses 4 5 Access Manag...

Page 49: ...ex for the entry Active Enable the ACL rule Secure IP Address Select the IP addresses which are permitted to access to the modem router remotely With the default IP 0 0 0 0 any client would be allowed to remotely access the ADSL modem router Application Select the application for the ACL rule and then you can access the Router through it Interface Select the interface for access LAN WAN or Both Ac...

Page 50: ...type for the configuration below IP MAC Filter Set Index Select the Set index for the IP Filter entry This index can match with six IP MAC Filter Rule Indexes Interface Select the interface for the entry Note If select PVC0 PVC7 as a interface the filter will match the IP traffic of WAN port with specified IPs Source IP Address and Destination IP Address If select LAN as a interface the filter wil...

Page 51: ...ntrolled by the rule The set of Subnet Mask and Port Number are same as Source IP Address Protocol Select the protocol TCP UDP or ICMP for the filter rule Rule Unmatched If the current rule can not match and you select Forward the modem router will skip the rule and transmit directly If you select Next the modem router will find the next filter rule show in Filter list to match IP MAC Filter Listi...

Page 52: ...mail received by the IP address 192 168 1 7 on your local network Make the PC with IP address 192 168 1 8 unable to visit the website of IP address 202 96 134 12 Note After you complete the IP filter rules for the example the Filter list will show as follows You can enter the IP MAC Filter Set Index to view the information about the rule Other operation for the entries as shown in Figure 4 36 Sele...

Page 53: ...rule can not match and you select Forward the modem router will skip the rule and transmit directly If you select Next the modem router will find the next filter rule show in Filter list to match IP MAC Filter Listing This displays the information about the MAC Filter rules To add a MAC Address filtering entry For example If you want to block the PCs with MAC addresses 00 0A EB 00 07 BE and 00 0A ...

Page 54: ...try Step 5 Go to Step 2 to configure the next rule Block the PC with MAC address 00 0A EB 00 07 5F to access the Internet Note After you complete the MAC filter rules for the example the Filter list will show as follows You can enter the IP MAC Filter Set Index to view the information about the rule Other operations for the entries as shown in Figure 4 37 Select the IP MAC Filter Set Index and IP ...

Page 55: ...e or deactivate the function ICQ MSN YMSG Real Audio Video Select Allow or Deny for these applications If you select Allow the modem router will accept the application if you select Deny the modem router will forbid the application 4 5 2 4 URL Filter Select URL Filter as the Filter type shown in Figure 4 39 then you can configure the filter rules based on URL Figure 4 39 ...

Page 56: ... click the SAVE to save the entry Other operation for the entries as shown in Figure 4 36 Select the URL Index to view or modify the entry Select the URL Index to locate the specific rule and then click the DELETE button to delete the entry 4 5 3 SNMP Choose Access Management SNMP you can see the SNMP screen The Simple Network Management Protocol SNMP is used for exchanging information between net...

Page 57: ...ces can automatically configure network addressing announce their presence in the network to other UPnP devices and enable exchange of simple product and service descriptions 4 5 5 DDNS Choose Access Management DDNS you can configure the DDNS function in the screen shown in Figure 4 42 The modem router offers a Dynamic Domain Name System DDNS feature The feature lets you use a static host name wit...

Page 58: ... ACS which is provided by your ISP User Name Password Enter the User Name and password to login the ACS server Path Enter the path that connects to the ACS server Port Enter the port that connects to the ACS server User Name Password Enter the User Name and Password that provided the ACS server to login the modem router Periodic Inform Activate or deactivate the function If Activated the informati...

Page 59: ...make the new password take effect 4 6 2 Time Zone Choose Maintenance Time Zone you can configure the system time in the screen shown in Figure 4 45 The system time is the time used by the device for scheduling services There are three methods to configure the time You can manually set the time or connect to a NTP Network Time Protocol server If a NTP server is set you will only need to set the tim...

Page 60: ... system time automatically from the NTP Server You can also configure the NTP Server address manually and then the modem router will get the time from the specific Server firstly 2 PC s Clock Select PC s Clock as the Synchronize time you don t need to set any items Figure 4 47 3 Manually Select Manually as the Synchronize time you need to set the date and time corresponding to the current time ...

Page 61: ...To upgrade the modem router s firmware follow these instructions below Step 1 Download a more recent firmware upgrade file from the TP LINK website www tp link com Step 2 Type the path and file name of the update file into the New Firmware Location field Or click the Browse button to locate the update file Step 3 Click the UPGRADE button Note 1 New firmware versions are posted at www tp link com a...

Page 62: ...m router will reboot after the upgrading has been finished To back up the modem router s current settings Step 1 Click the ROMFILE SAVE button shown in Figure 4 49 click Save button in the next screen shown in Figure 4 50 to proceed Figure 4 50 Step 2 Save the file as the appointed file shown in Figure 4 51 TD 8817 Figure 4 51 To restore the modem router s settings Step 1 Click the Browse button t...

Page 63: ...factory default settings in the screen shown in Figure 4 52 Figure 4 52 4 6 5 Diagnostics Choose Maintenance Diagnostics you can view the test results for the connectivity of the physical layer and protocol layer for both LAN and WAN sides in the screen shown in Figure 4 53 Figure 4 53 4 7 Help Choose Help you can view the help information for configuration of any function ...

Page 64: ...TD 8817 ADSL2 Ethernet USB Modem Router User Guide 57 Figure 4 54 Note Click the tab and you will be able to get the corresponding information ...

Page 65: ... 1 RJ11 port 1 USB 1 1 port LEDs Power USB LAN ADSL Internet Network Medium 10Base T UTP category 3 4 5 cable 100Base TX UTP category 5 USB USB cable Max line length 6 5Km Data Rates Downstream Up to 24Mbps Upstream Up to 3 5Mbps With Annex M enabled System Requirement Internet Explorer 5 0 or later Netscape Navigator 6 0 or later Windows 9x ME 2000 XP Vista 7 8 10 Physical and Environment Working...

Page 66: ...to the adapter s manual if necessary 1 Configure TCP IP component 1 On the Windows taskbar click the Start button and then click Control Panel 2 Click the Network and Internet Connections icon and then click on the Network Connections tab in the appearing window 3 Right click the icon that showed below select Properties on the prompt page Figure B 1 4 In the prompt page that showed belo Internet P...

Page 67: ...roperties window will display and the IP Address tab is open on this window by default Now you have two ways to configure the TCP IP protocol below Setting IP address automatically Select Obtain an IP address automatically Choose Obtain DNS server automatically as shown in the Figure below ...

Page 68: ...ng items available 2 If the modem router s LAN IP address is 192 168 1 1 specify the IP address as 192 168 1 x x is from 2 to 254 and the Subnet mask as 255 255 255 0 3 Type the modem router s LAN IP address the default IP is 192 168 1 1 into the Default gateway field 4 Select Use the following DNS server addresses In the Preferred DNS Server field you can enter the same value as the Default gatew...

Page 69: ...TD 8817 ADSL2 Ethernet USB Modem Router User Guide 62 Figure B 4 Now Click OK to keep your settings ...

Page 70: ... the instructions in 3 3 Login T3 What can I do if I cannot access the web based configuration page 1 Configure your computer s IP Address For Mac OS X a Click the Apple icon on the upper left corner of the screen b Go to System Preferences Network c Select Ethernet on the left menu bar In the Configure IPv4 box select Using DHCP d Click Apply to save the settings For Windows 7 a Click Start Contr...

Page 71: ...earch box and press Enter then you will go to Control Panel b Click View network status and tasks Change adapter settings c Right click Ethernet and then select Properties d Double click Internet Protocol Version 4 TCP IPv4 Select Obtain an IP address automatically choose Obtain DNS server address automatically and then click OK 2 Configure your IE browser Open your IE browser click Tools tab and ...

Page 72: ...if you can log on to the web management page of the Modem Router If you can try the following steps If you cannot please refer to T3 then try to see if you can access the Internet again after following those steps 3 Consult your ISP and make sure all the VPI VCI Connection Type account username and password are correct If there are any mistakes please correct the settings and try again 4 If you st...

Page 73: ... Toll Free AU 1300 87 5465 Depending on 1300 policy E mail support au tp link com Australia support nz tp link com New Zealand Service time 24hrs 7 days a week Germany Austria Tel 49 1805 875 465 German Service 49 1805 TPLINK 43 820 820 360 Fee Landline from Germany 0 14EUR min Landline from Austria 0 20EUR min E mail support de tp link com Service time Monday to Friday 09 00 to 12 30 and 13 30 to...

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