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Roadside Assistance
The Prius V utilizes an electronic shift selector and a P switch for
selecting park (P). If the 12 Volt auxiliary battery is discharged or
disconnected, the vehicle cannot be started nor can it be shifted out of
park (P). If discharged, the 12 Volt auxiliary battery can be jump
started to allow vehicle starting and shifting out of park (P). Most other
roadside assistance operations may be handled like conventional
Toyota vehicles.
Toyota Roadside Assistance is available by contacting:
United States: (800) 297-0486 (for the first 2 years/25,000 miles)
Canada: (888) TOYOTA 8 [(888) 869-6828] (for the first 3 years/60,000 km)
Towing
The Prius V is a front wheel drive vehicle and it
must
be towed with the front
wheels off the ground. Failure to do so may cause serious damage to Hybrid
Synergy Drive components.
•
The vehicle may be shifted out of park (P) into neutral (N) when in either
the ignition-on or READY-on mode. To select neutral (N), it is necessary
to hold the shift selector in the N position for approximately 0.5 seconds.
•
If the 12 Volt auxiliary battery is discharged, the vehicle will not start and
shifting out of park (P) is not possible. There is no manual override
except to jump start the vehicle, refer to Jump Starting on page 31.
•
If a tow truck is not available, in an emergency the vehicle may be moved
using a cable or chain secured to the emergency towing eyelet or rear tow
hook for short distances at low speeds (below 18 mph (30km/h)). The
eyelet is located with the tools in the cargo area of the vehicle, refer to the
illustration on page 30.
Starting Vehicle
Move Shift Selector to N Position
Towing Eyelet Mounting Location
Eyelet Installation
Rear Hook Location
Rear Hook