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W

A

R

R

A

N

T

Y

W

A

R

R

A

N

T

Y

This warranty also does not cover the following:

N O R M A L   S O U N D,   V I B R AT I O N   A N D   D E TE R I O R AT I O N

Conditions related to normal noise, wear, vibration, deterioration,
discolouration, distortion, deformation and fading.

M A I N TE N A N C E   E X P E N S E

Normal maintenance services such as: engine tune-ups, lubrication, cleaning
and polishing, replacement of coolant, filters, spark plugs, fuses, remote key/
key fob batteries, worn wiper blades, brake pads/linings and clutch linings.

VE H I C LE S   W I T H   A LTE R E D   O D OME TE R   R E A D I N G

Failure of a vehicle on which the odometer has been altered or changed so that
the actual kilometres driven cannot be determined.

S A LVA G E   O R   W R I T TE N - O F F   VE H I C LE S

The new vehicle warranty no longer applies on any Toyota vehicle which is
designated at any time as salvaged, scrapped, junked, totalled or written off.

I N C I D E N TA L   D A M A G E S

Incidental or consequential damages associated with a vehicle failure. Such
damages include but are not limited to inconvenience, the cost of
transportation (unless expressly provided in this warranty), telephone calls and
lodging, the loss of personal or commercial property, and the loss of pay or
revenue.

T I R E S

Tires originally installed on a new 2015 model year Toyota vehicle are
warranted by the respective tire manufacturer. Refer to the tire pamphlet
provided with your Toyota vehicle. If an original tire on your Toyota vehicle has a
defect during the term of the tire manufacturer warranty, please contact your
authorized Toyota dealer for assistance.

Any implied warranty of merchantability or fitness for a particular purpose
applicable to this vehicle, where permitted by law, is limited in duration to the
duration of this written warranty. The performance of repairs and needed
adjustments is the exclusive remedy under this written warranty or any implied
warranty. Toyota shall not be liable for incidental or consequential damages by
reasons of this written warranty or any implied warranty.

The provision of the above written warranties is in addition to any statutory
warranties or other rights or remedies as may otherwise exist at law.

Toyota does not authorize any person or corporation to assume for it any
obligation or liability or make any representation in respect of the Toyota New
Vehicle Warranty.

1 3

Toyota New Vehicle Warranty

Summary of Contents for 2015 Automobile

Page 1: ...C0C02 2015B 02 owner s manual supplement warranty maintenance roadside assistance information for 2015 models...

Page 2: ...ION STATEMENT IMPORTANT NOTICE FOR THE DELIVERING SALES CONSULTANT Please affix the New Vehicle Information Statement in this area IMPORTANT Vehicle Delivery Certificate to be completed and signed at...

Page 3: ...Emergency Repairs 15 Service For Radio And Sound Systems 16 When You Need Help 17 The Toyota Commitment 19 Tire Pressure Monitoring System 21 EXTRA CARE PROTECTION Extra Care Protection 23 REqUIRED MA...

Page 4: ...tures on the site which include the ability to view your service history as performed by any authorized Toyota dealer set a next service reminder request a service appointment with your preferred deal...

Page 5: ...ne shutdown when the vehicle is stopped and regenerative braking which converts kinetic energy into electricity to charge the battery Under high speed and heavy load conditions both the engine and the...

Page 6: ...OLS Ensure that vehicle is in P position when parking With the selector lever in N position the hybrid vehicle battery will not be charged even if the gasoline engine is operating NOTE Please refer to...

Page 7: ...formance 3 36 months 60 000 km Specified Major 96 months 130 000 km Emission Components 12 24 36 48 60 72 84 96 months 1 Hybrid Transaxle w motor is covered by Powertrain warranty 2 Includes HV Batter...

Page 8: ...ta Replaced components are warranted for the balance of the applicable New Vehicle Warranty WHAT IF MY VEHICLE MUS T BE TOWED When your vehicle is inoperative due to a warranted part failure towing se...

Page 9: ...Y Transfer Case And All Internal Parts Transmission Transaxle Case And All Internal Parts Hybrid Transaxle w motor Clutch Cover Torque Converter Engine Control Computer Transmission Transaxle Mounts S...

Page 10: ...ance travelled For information on how to protect your vehicle from corrosion see the section entitled A LITTLE TENDER LOVING CARE WILL HELP PROTECT AGAINST CORROSION on page 34 EMISSION CONTROL WARRAN...

Page 11: ...used the vehicle to fail to comply with the applicable emission standard and fuel other than that specified in the Owner s Manual has not been used Toyota will provide you with this coverage for 24 mo...

Page 12: ...PCV Orifice Oil Filler Cap EVAPORATIVE CONTROL SYS TEM Charcoal Canister Vapour Liquid Separator Fuel Tank Fuel Filler Cap Diaphragm Valve EXHAUS T GAS RECIRCULATION EGR SYS TEM EGR Valve EGR Gas Tem...

Page 13: ...e that the vehicle is maintained and operated in accordance with the written instructions for proper maintenance and use contained in your Owner s Manual and this supplement In an emergency situation...

Page 14: ...ry assistance from your Toyota dealer then you may contact TOYOTA CANADA CUS TOMER INTERACTION CENTRE 1 888 869 6828 WHAT IS NOT COVERED FACTORS BEYOND THE MANUFACTURER S CONTROL This warranty does no...

Page 15: ...ephone calls and lodging the loss of personal or commercial property and the loss of pay or revenue TIRES Tires originally installed on a new 2015 model year Toyota vehicle are warranted by the respec...

Page 16: ...cordingly there can be times when we may introduce Special Policy Adjustments that may apply to your vehicle beyond the warranty coverage Please check with your Toyota Dealer to determine if any Speci...

Page 17: ...ered by any Toyota warranty EMERGENCY REPAIRS Toyota may at its sole discretion reimburse you for repairs effected by non Toyota authorized dealerships where there is no dealership reasonably availabl...

Page 18: ...e terms of the Toyota Basic New Vehicle Warranty Any authorized Toyota dealer is prepared to minimize your inconvenience by replacing your radio sound system rather than sending it out for repair by D...

Page 19: ...rounding your Toyota vehicle your dealer Sales Manager Service Manager and Customer Relations Manager are there to help you In most instances your dealership s management personnel will be able to wor...

Page 20: ...ty CAMVAP will advise you about how your complaint can be reviewed and resolved by an independent third party through binding arbitration There is no charge for using CAMVAP Results are fast fair and...

Page 21: ...ology and other technological advancements these vehicles meet or surpass the North American standards for Low Emissions and help our environment by reducing the emission of greenhouse gases that can...

Page 22: ...otal of 650 km per month 6 DON T RACE THE ENGINE By not revving or racing the engine you could save 6 cc of gasoline and cut emissions by 1150 grams assuming 300 times per month 7 AVOID JACK RABBIT S...

Page 23: ...on If the light remains on contact your Toyota Dealer immediately for a system inspection DOES THE WARNING LIGHT ALWAYS INDICATE THAT TIRE PRESSURE IS LOW The warning light may indicate a system malfu...

Page 24: ...esult in a loss of vehicle control and cause an accident Only use tires of the size specified for your vehicle Maintain the recommended level of tire air pressure Do not drive in excess of 120 km h re...

Page 25: ...really do have YOU covered BUT MY TOYOTA ALREADY HAS A FACTORY WARRANTY Yes and it s one of the best However ECP is not a warranty it s much more It can provide you and your new Toyota with coverage...

Page 26: ...FOR SERVICE THE S TAFF WILL Review and get your agreement on which service is needed what will be done and at what price Record the date and kilometres of each service in this manual so you have it fo...

Page 27: ...ten and or Lubricate Propeller Shaft 16 000 km 12 months Continue every 16 000 km or 12 months AWD 4WD RWD Vehicles Tighten Rear Driveshaft Inboard CV Joint Nuts 16 000 km 12 months Continue every 16...

Page 28: ...damage Tighten rear driveshaft inboard constant velocity joint nuts if applicable Remove wheel and brake drum if equipped Inspect brake linings drums pads rotors calipers lines and hoses Inspect exhau...

Page 29: ...30 months 48 000 km 36 months Actual mileage Actual mileage Actual mileage Date Date Date Dealership Dealership Dealership Signature Signature Signature 56 000 km 42 months 64 000 km 48 months 72 000...

Page 30: ...Date Dealership Dealership Dealership Signature Signature Signature 104 000 km 78 months 112 000 km 84 months 120 000 km 90 months Actual mileage Actual mileage Actual mileage Date Date Date Dealershi...

Page 31: ...m 138 months 192 000 km 144 months Actual mileage Actual mileage Actual mileage Date Date Date Dealership Dealership Dealership Signature Signature Signature 200 000 km 150 months 208 000 km 156 month...

Page 32: ...Date Dealership Dealership Dealership Signature Signature Signature 248 000 km 186 months 256 000 km 192 months 264 000 km 198 months Actual mileage Actual mileage Actual mileage Date Date Date Deale...

Page 33: ...er to your vehicle s Owner s Manual DRIVE BELTS Inspect for cracks excessive wear or looseness Replace any damaged belts Check belt tension and adjust as necessary ENGINE COOLANT INVERTER COOLANT Drai...

Page 34: ...A qualified Toyota technician should perform this service S TEERING COMPONENTS Inspect for signs of leakage If any leakage is discovered have it repaired immediately by a qualified Toyota technician D...

Page 35: ...er if you have the tools and ability However some items are best left to the specialists at your Toyota dealer where they have the tools and skilled staff Please check your Owner s Manual for items wh...

Page 36: ...cumulated on your vehicle wash it as soon as possible If you drive on salted or dust controlled roads or near the ocean hose off the undercarriage at least once a month Ensure the drain holes in the l...

Page 37: ...and unpleasant experience Toyota Roadside Assistance will be there to help An accident is defined as the upset or collision of your Toyota with any object moving or stationary Toyota Roadside Assista...

Page 38: ...vered WINCHING If your vehicle becomes immobilized in a ditch mud or snow Toyota Roadside Assistance will arrange to have your vehicle winched on to the nearest roadway The vehicle must be accessible...

Page 39: ...Toyota Roadside Assistance will send you a reimbursement cheque according to your reimbursement limits Toyota Roadside Assistance reserves the right to decline any claim presented for payment later t...

Page 40: ...laims caused directly or indirectly wholly or partly by war riot floods invasion insurrection civil commotion or while your Toyota is being used in military or police services All service providers ar...

Page 41: ...d inquire about the benefits of Roadside Assistance TOYOTA CERTIFIED COLLISION CENTRES Unfortunately accidents do happen and it s important to know what to do before you find yourself in this stressfu...

Page 42: ...s or life threatening injuries CORRECTLY FAS TEN THE SEATBELT For instructions on how to adjust the seatbelts please refer to the Owner s Manual for your vehicle Extend the shoulder belt so that it co...

Page 43: ...tructions provided by its manufacturer before placing the child in it PROTECT YOUR CHILD WITH AN APPROVED CHILD RES TRAINT SEAT Even though eight out of ten injury accidents occur at speeds under 65 k...

Page 44: ...hybrid system Step 5 Remove the floor mat once in a safe place IF THE SHIFT LEVER CANNOT BE SHIFTED TO N Step 1 Keep depressing the brake pedal with both feet to reduce vehicle speed as much as possib...

Page 45: ...xcept the windshield and climb out of the vehicle At this time be careful of the broken out section of glass If you cannot break the window wait until the vehicle is flooded to the level that there is...

Page 46: ...floor mats on top of each other in the drivers seat position Install only one floor mat in the driver s position either the original Carpet Floor Mat or a floor mat such as the Genuine Toyota accesso...

Page 47: ...einfo 3 Call 1 888 TOYOTA 8 1 888 869 6828 Your Vehicle Identification Number can be found on your Vehicle Registration Certificate in this supplement or on the plate attached to the driver s side top...

Page 48: ...ion Number Last Name Or Company Name If applicable ADDRESS Apt No Mail Address City Postal Code Province Home Telephone Cell Business Telephone Ext e mail Address YES please add me to your electronic...

Page 49: ...OADSIDEASSISTANCE ROADSIDEASSISTANCE To Receive Roadside Assistance Call 1 888 TOYOTA 8 1 888 869 6828 For 36 Months or 60 000 kilometres Mechanical Breakdown Towing To your preferred Toyota dealershi...

Page 50: ...red 24 hour Nationwide assistance including Canada and continental United States of America Vehicle identification Number IN CASE OF AN ACCIDENT Stay calm make sure no one is injured if there are inju...

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