Town & Country Fireplaces TCWS38D User Manual Download Page 1

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TCWS38D 

- Version 2

USER MANUAL

150817-16                                                                                       TCWS38 D.ver2                                                             5056.42524D2

MODEL  TCWS38
SERIES D 
MODULAR DIRECT VENT  
FIREPLACE

This appliance may be installed in  an aftermarket 
permanently located, manufactured home (USA only) 
or mobile home, where not prohibited by local codes.

This appliance is only for use with the type of gas 
indicated on the rating plate. This appliance is 
not convertible for use with other gases, unless a  
certified kit is used.

This appliance is suitable for installation in a 
bedroom or bed sitting room.

INSTALLER: Leave this manual with the appliance.
CONSUMER: Retain this manual for future reference.

USER MANUAL

WARNING:  If the information in these 
instructions is not followed exactly, a fire or 
explosion may result causing property damage, 
personal injury or death.

FOR YOUR SAFETY

Installation and service must be performed 
by a qualified installer, service agency or the 
gas supplier.

 

WHAT TO DO IF YOU SMELL GAS

• 

Do not try to light any appliance.

• 

Do not touch any electrical switch. 

• 

Do not use any phone in your building.

• 

Immediately call your gas supplier from 
a neighbour’s phone. Follow the gas 
supplier’s instructions.

• 

If you cannot reach your gas supplier 
call the fire department.

Do not store or use gasoline or other flam-
mable vapors and liquids in the vicinity of 
this or any other appliance.

SERIAL #

Summary of Contents for TCWS38D

Page 1: ...oom INSTALLER Leave this manual with the appliance CONSUMER Retain this manual for future reference USER MANUAL WARNING If the information in these instructions is not followed exactly a fire or explosionmayresultcausingpropertydamage personal injury or death FOR YOUR SAFETY Installation and service must be performed by a qualified installer service agency or the gas supplier WHAT TO DO IF YOU SME...

Page 2: ...D ver2_150817 16 5056 42524D2 HOT GLASS WILL CAUSE BURNS DO NOT TOUCH GLASS UNTIL COOLED NEVER ALLOW CHILDREN TO TOUCH GLASS DANGER A barrier designed to reduce the risk of burns from the hot viewing glass is provided with the appliance and shall be installed for the protection of children and other at risk individuals Your Town Country fireplace has been professionally installed by Dealer name __...

Page 3: ...clothing ignition Young children should be carefully supervised when they are in the same room as the appliance Toddlers young chil dren and others may be susceptible to accidental contact burns A physical barrier is recommended if there are at risk individuals in the house To restrict access to a fireplace or stove install an adjustable safety gate to keep toddlers young children and other at ris...

Page 4: ...o OFF turn off all electric power to the fireplace and call your service technician or gas supplier Note Sufficient time must be allowed for air to escape from lines if the unit is being lit for the first time 4 Push the On Off switch to the fireplace Off 5 Allow sufficient length of time minimum 5 minutes for any gas in the combustion chamber to escape If you still smell gas STOP Follow B in the ...

Page 5: ... to some individuals It is normal for fireplaces fabricated of steel to give off some expansion and or contraction noises during the start up or cool down cycle Similar noises are found with your furnace heat exchanger or cook stove oven Remote Control Operation Blue back lit LCD display ON OFF Key THERMOSTAT Key UP DOWN Arrow Key MODE Key NOTE Pilot may take up to 30 seconds to ignite each time t...

Page 6: ... SEE NOTICE REGARDING THERMOSTAT USE SEE NOTICE REGARDING Figure 2 Proflame 2 LCD screen details NOTICE The thermostat function is disabled by default Thermostat function is not permissible in the USA but is permissible in Canada Instructions for enabling the thermostat function in Canada see Instructions for enabling the Thermostat function for Canadian users on page 9 6 TCWS38D ver2_150817 16 50...

Page 7: ...operation giving the choice of both IPI intermittent pilot ignition and CPI continuous pilot ignition modes The Proflame 2 IFC module controls and connects directly to the pilot assembly and the automatic valve using low electric power The IFC module can be powered by both an AC power supply or a back up battery pack for back up The Proflame 2 offers the added ability to control the comfort fan sp...

Page 8: ...he command Turn off the Fireplace With the fireplace ON press the ON OFF key on the remote control transmit ter The remote control transmitter LCD display will only show the room tem perature Figure 7 Figure 8 At the same time the IFC module will turn off the fireplace A single beep from the IFC module confirms reception of the command Figure 3 Wall switch interface side Figure 4 Wall switch batte...

Page 9: ...ess the up or down arrow buttons until the desired set point temperature is displayed on the LCD screen of the remote control transmitter The thermostat key Figure 1 on the remote handset needs to be held down Keep it pressed down while removing one of the three batteries from the remote handset Simply re install the battery that was removed and the feature will be activated Use the same procedure...

Page 10: ...ssed Key Lock This function will lock the keys to avoid unsupervised operation To activate this func tion press the MODE and UP keys at the same time Figure 1 The lock icon will appear Figure 15 To de activate this function press the MODE and UP key at the same time Remote dimmer control Light The auxiliary function controls the AUX power outlet by the dimmable light control To activate this funct...

Page 11: ...n the remote handset and the wall switch Step 1 Procedure for linking pairing wall switch to fireplace 1 Set the wall switch selector to the Remote setting 2 Press and hold Program button Figure 17 on the wall switch for up to 10 seconds Use a straight ened paper clip to access the button 3 The wall switch will beep 5 times Release the button following the beeps 4 The fireplace will beep 3 times r...

Page 12: ...fireplace Step 3 Optional procedure for linking pairing a Blue Tooth enabled apple mobile device to the fireplace iOS only 1 Download the TC Fire app from the Apple App Store 2 From your device open the app and go to Add Edit Fireplace 3 Press the Add button Find the PIN number located on a sticker on the wall switch Figure 20 4 Enter the PIN number and a user defined description of the fireplace ...

Page 13: ...ame level and Lighting ON OFF Level The toggle buttons Figure 24 turn the functions ON and OFF while the sliders increase and decrease the flame and lighting lev els Figure 21 Add edit program fields Figure 22 PIN name entry Figure 23 App programed for living room Figure 24 Control sliders 13 5056 42524D2 TCWS38D ver2_150815 16 ...

Page 14: ...nto the frame so that the thicker bead of gasket faces the fireplace Re install glass retaining clips Annual Inspection 1 Remove glass panel and inspect the decorative burner media such as logs pebbles glass etc for soot build up If excessive build up of soot is present have a qualified service person inspect and adjust the unit for proper combustion Clean the decora tive media and use a brush or ...

Page 15: ...ance is firing as per the rating plate Any part that is found in our judgment to be defective shall be repaired replaced or refunded at Town Country s option Porcelain is warranted for gloss retention Certain colors may darken when heated and return to the original shade when cool As a man made finish it is subject to minor imperfections Exclusions This warranty does not apply to any component tha...

Page 16: ...ion adaptation or translation without prior written permission is prohibited except as allowed under the copyright laws Printed in Canada For technical support please contact your retailer Web site www townandcountryfireplaces net 2975 Allenby Rd Duncan BC V9L 6V8 ...

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