Problem
Cause
Solution
The red pressure indicator valve has
become faulty.
Change the red pressure indicator valve.
Steam and liquid
suddenly escape
from the pressure
regulator or under
the lid cover.
The safety function of the pressure
cooker has operated or the pressure
regulator is blocked.
Turn off the heat and allow the pressure
cooker to cool and the pressure to reduce.
Open and check the lid, clean the pressure
regulator.
The safety function of the pressure
cooker has operated.
The sealing ring has been activated and has
started decompressing the excess pressure.
Check if the steam release vent under the
regulator is blocked.
The pressure
cooker was heated
without any liquid
by error.
Misuse of the product.
Have the product checked over by a
qualified technician to determine if it’s safe
to continue using the product as it may
be damaged. This is not covered by the
warranty. Otherwise, dispose of the product
as it has reached its end of life.
The food is not
cooked.
Heat was too low causing
loss of pressure.
Adjust the heat to maintain a constant
pressure and extend the cooking time.
Loss of pressure.
The sealing ring needs refitting, cleaning or
changing.
Required cooking time
was not achieved.
Check your recipes for the correct cooking
time.
The food is burnt.
Incorrect cooking time.
Clean the burnt food and check
the pressure cooker for any signs
of damage. Check and follow the correct
cooking time.
Heat was too high.
Liquid has been evaporated too fast and the
food was left with insufficient liquid. Higher
heat doesn’t mean the food will be cooked
faster, it only wastes energy. Reduce the
heat to maintain constant pressure.
Not enough liquid.
Check the instructions for guidance.
18
Note:
If you continue having issues with your pressure cooker or would like some advice of how to use
the product, please contact a member of our customer service team. They would be happy to help you.
The details of the customer service team can be found at the back of this manual.
Disposal of the product
Please visit www.recycle-more.co.uk or www.recyclenow.co.uk for access to information about
the recycling of non-electrical items.
Please arrange to take this appliance to your local Civic Amenity site for recycling,
once it has reached the end of its life.
5. TROUBLESHOOTING
Register online at www.towerhousewares.co.uk for your
FREE
extended guarantee.
Tower Pressure Cooker Range
