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If your pressure cooker is not performing as it should, turn off the heat source immediately,
taking special care to protect your hands and yourself.
Do not move the pressure cooker. Leave it to cool naturally and wait until all the pressure
has been released completely, then open the lid safely and examine and take appropriate actions.
The table below details some common problems and how to solve them.
Problem
Cause
Solution
The lid will not lock
to the cooker body.
The lid and the body are not aligned
correctly.
Check the instructions for details of how to
close the lid correctly and securely.
The lid can not be
opened.
There is still pressure inside the
pressure cooker.
Release the pressure correctly and
completely. DO NOT force open the lid.
Due to high pressure or high heat,
the sealing ring might have melted.
The lid can then only be removed by a
qualified technician. (This is not covered by
the warranty).
The pressure
cooker does not
come to pressure.
The red pressure
indicator valve is
not rising.
The heat is too low.
Increase the heat.
No liquid.
Add liquid.
The pressure regulator is incorrectly
positioned.
Reposition the regulator and close the lid
correctly.
The pressure cooker lid is closed
incorrectly.
Check the lid and close it correctly.
The steam release vent is blocked.
Check and clean the vent.
The sealing ring needs changing.
Replace the sealing ring.
Steam escapes
from under the lid
cover.
The lid is closed incorrectly.
Check if the lid is fitted correctly in place.
The sealing ring is not fitted
correctly.
Clean the sealing ring and refit.
The sealing ring is dirty.
Clean the sealing ring, the rim of the cooker
body and the rim of the cover.
The sealing ring is old or damaged.
Replace the sealing ring.
The lid is damaged or dented or
faulty.
Dispose the product if it has reached its end
of life or refer to the warranty.
Steam and liquid
leaks from the red
pressure indicator
valve
The safety function of the pressure
cooker has operated. The steam
outlet of the regulator may be
blocked.
Turn off the heat and allow the pressure
cooker to cool and pressure to reduce. Take
the regulator out and clear and clean the
steam outlet.
The red pressure indicator valve has
become faulty.
Turn off the heat and allow the pressure
cooker to cool and pressure to reduce. Take
the regulator out and clear and clean the
steam outlet.
Steam and liquid
leaks from the 2
small safety steam
release vents.
The steam outlet of the regulator
maybe blocked.
Turn off the heat and allow the pressure
cooker to cool and pressure to reduce. Take
the regulator out and clear and clean the
steam outlet.
5. TROUBLESHOOTING
Care & Use Instructions
Helpline: +44 (0)333 220 6066
