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4 TROUBLE SHOOTING & FAQ’S
Questions
Answers
Is it normal for the turntable
to turn in either direction?
Yes. The turntable can rotate clockwise or anti-clockwise, depending on
the rotation of the motor when the cooking cycle starts.
Can I operate my Air Fryer
Microwave whilst it is
empty?
No, never run it empty or with a very small load for a long period of time as
this will damage the Air Fryer Microwave
Can I open the door whilst
the Air Fryer Microwave is
running?
You can open the door at any point during cooking. The microwave energy
will automatically switch off when the door is opened, and the time setting
will pause until the door is closed.
Why is my Air Fryer micro-
wave sparking?
If you see sparks in your Air Fryer Microwave, turn it off immediately.
Sparks can be caused by:
metal or aluminium foil that touches the interior of the microwave, metal
from a closing strip or tableware with metallic edges; recycled paper
that contains small metal particles and aluminium foil that is not correctly
covering the food.
Remove anything from the Air Fryer Microwave that may contain metal.
Refer to the Utensils Guideline in this manual for reference of what
containers are microwave safe.
I am trying to cook eggs
and they are popping.
What do I do?
When you bake or poach eggs, the yolk can pop due to a build-up of
steam inside the yolk membrane. Pierce the yolk with a toothpick before
cooking. Never cook eggs without first piercing their shells.
My Air Fryer Microwave is
taking longer to cook food
than the cooking guide
says.
Variations in the size, shape and weight of your food can affect cooking
times.
Cooking guide times and heat settings should be used as suggestions to
help prevent over-cooking. If you find the cooking time or temperature is
not suited to your ingredients, adjust accordingly.
Can I operate my Air Fryer
Microwave without the
turntable?
No. If you remove the turntable you will get poor cooking results. Ensure
that all dishes used in the Air Fryer Microwave fit correctly on to the
turntable.
What does standing
time mean and why is it
recommended?
Standing time means that food should be removed from the Air Fryer
Microwave and allowed to ‘stand’ for an additional time to let it finish
cooking.
This is important because with microwave cooking, the heat is held in the
food, not in the oven. Many foods build up enough internal heat to allow
the cooking process to continue, even after the food is removed from the
oven. Standing time for joints of meat, large vegetables and cakes is to
allow the inside to cook completely, without overcooking the outside.
Most directions on microwavable food will note how much standing time is
required.
