Safety and Instruction Manual
9
Helpline: +44 (0) 333 220 6066
4 TROUBLE SHOOTING & FAQ’S
Blender fails to start
or stops whilst it is
running and cannot
be restarted.
Check to see if unit is securely plugged into an electrical outlet.
The motor stops during operation due to overheating press the red reset
button on the underside of the base, Once 10 minutes has passed, plug
the blender back in and resume normal operation. Allow further cooling.
Check the reset button under the base of the blender.
My blender will not
switch on.
Make sure the blade assembly is properly assembled to the jar and that it
is not misaligned.
Blender doesn’t turn
off.
Unplug the power cord from the electrical outlet and call customer service
for support.
Ingredients are not
mixing properly.
Ensure you have added enough liquid to the ingredients. Your mixture
should be fluid at all times.
You may have exceeded the max fill line on the jug. Do not fill past the
highest graduation marking.
How big is the jug?
The jug is 2 litres.
How small do I
need to chop my
ingredients?
Make sure all ingredients are cut into 1” cubes for optimum results.
Do I need to peel my
ingredients?
It is recommended to peel any fruit with a fibrous, thick skin, such as
bananas and oranges. Depending on personal taste you can leave skins
Food is unevenly
chopped.
Either you are chopping too much food at once, or not pulsing properly.
Reduce the amount of food in the jar.
You cannot achieve
crushed ice from ice
cubes.
For best results, use ice straight from the freezer. Attempt a shorter
operating time.
Hot smell emitting
from unit
The blender might have overheated, allow to cool before reusing.