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TouchTunes Karaoke Installation and Setup Guide

Replacement Microphones
Microphone Frequencies and Colors

34

If the microphones are not damaged, but during testing you determine that interference is preventing them from 

functioning normally, you should order an alternate kit (consisting of a wireless receiver and two wireless 
microphones) that operate on a different frequency. 

The color rings for these microphones are blue and red, indicating they are part of a 

Kit 1

Summary of Contents for Karaoke

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Page 2: ...cation may be reproduced stored in any retrieval system or transmitted in any form or by any means electronic mechanical recording or otherwise without prior written consent of TouchTunes Interactive Networks Changes are periodically made to the information herein these changes will be incorporated into new editions of this publication TouchTunes may make improvements and or changes in the product...

Page 3: ...ner White Box 2 Video Interface Module VIM Box 10 Metallic Case 11 Connectivity Overview 12 Connecting the Wireless Microphone Receiver 13 Connecting the Video Interface Module VIM to the location s TV 14 Connecting Virtuo to the Location s DHCP Network if required 16 Connecting the Video Interface Module VIM to the DHCP Network 16 Installing the TouchTunes Karaoke Hard Drive 17 3 Configuring Touc...

Page 4: ...th Access to the Karaoke Event Manager 27 Linking your Dashboard and myTouchTunes accounts 28 Logging into the Karaoke Event Manager Website 29 Assigning Location Managers to Locations 30 5 Replacement Microphones 33 Microphone Frequencies and Colors 33 ...

Page 5: ...ment your locations will use to host their own Karaoke events Karaoke Service Requirements Reminder This manual was packaged with a one page README document that explains what you will need to do apart from setting up the Karaoke equipment to provide your locations with the Karaoke service Please ensure you have read this README before visiting your locations to install Karaoke equipment About thi...

Page 6: ...stitute a risk of electrical shock Do not remove the cover or back of the TouchTunes Karaoke wireless microphone receiver or video interface module There are no user serviceable parts inside Servicing must be performed by qualified personnel only CAUTION Do not install TouchTunes Karaoke equipment near any heat sources such as radiators heat registers stoves or other apparatus including amplifiers...

Page 7: ...m calling the TouchTunes 24 7 Service Hotline at 847 353 1954 To help us assist you more effectively with problem reports the following information may be required when contacting TouchTunes Support SmartJuke ID SmartJuke model The serial number of any component you believe to be defective The date time of the problem Actions performed immediately before the problem occurred Any additional comment...

Page 8: ...TouchTunes Karaoke Installation and Setup Guide Welcome to TouchTunes Karaoke Contacting TouchTunes 6 ...

Page 9: ...module VIM a power supply adapter for the video interface module a wireless microphone receiver a 50 foot CAT 5 Ethernet cable a 15 foot CAT 5 Ethernet cable an HDMI cable a component video connection cable a component audio connection cable The TouchTunes Karaoke Kit also includes a Karaoke briefcase to leave with locations that includes two wireless microphones plus batteries and spare batteries...

Page 10: ...ot glasses 3 posters 25 table tents Unpacking the Karaoke Equipment Main Packaging All the equipment that is required to run the Karaoke Service arrives in a single white box Within this larger box are two smaller similar white boxes and a customized TouchTunes case that venue owners will use to house the Karaoke microphones and remote control Remove the 2 smaller white boxes and the metallic case...

Page 11: ...crophone receiver box is a white two layered box the top layer contains the microphone receiver and beneath it lies the 15 foot CAT 5 Ethernet cable for connecting the wireless microphone receiver to Virtuo s IO board Remove the wireless microphone receiver and 15 foot CAT 5 Ethernet cable from this box Top level The wireless microphone receiver Bottom level 15 foot Cat 5 cable ...

Page 12: ... and cabling for connecting the VIM to the location s television and the bottom layer contains a 50 foot Cat 5 Ethernet cable Remove the VIM VIM power supply adapter 15 foot Cat 5 Ethernet cable and either the HDMI cable or 2 component cables from this box Top level The Video Interface Module VIM Middle level The VIM s power supply and cabling for connecting the VIM to a television For a given loc...

Page 13: ...this case contains everything a location will need to run Karaoke events autonomously This case includes Two wireless microphones A Karaoke remote control for Virtuo A one page remote control and quick start reference guide A full colored guide comprehensive Host guide explaining how to host the perfect Karaoke event High quality alkaline batteries plus spares for the wireless microphones and remo...

Page 14: ...ram is an overview of how the Karaoke kit components television network and Virtuo are connected to each other You should study this diagram carefully to determine where you will install each of the components for Karaoke NOTE This diagram is also printed on the inside of the Video Interface Module and Wireless Microphone Receiver white boxes ...

Page 15: ... kit contains a 15 foot cat 5 Ethernet cable for connecting the Wireless Microphone Receiver to Virtuo The wireless microphone receiver does not require an additional power source as power is supplied over the ethernet cable There should be no obstructions between the wireless microphone receiver and where the performers will be positioned when singing Although unlikely the location may need to ad...

Page 16: ...ng the VIM behind the location s television 2 Plug one end of the 50 foot cat 5 RJ 45 Ethernet cable into the VIM s Ethernet port 3 Plug the other end of the 50 foot cat 5 RJ 45 cable into the router that the Virtuo is also connected to 4 Plug the VIM s power supply adapter into the VIM and plug the power supply adapter into a power socket 5 Connect the location s television to the VIM If the loca...

Page 17: ... television Connect the component cabling from your location s source to the VIM s yPbPr IN ports Plug the three color coded component cables into the VIM s yPbPr OUT ports and the other end into the television s color coded yPbPr IN ports Plug the color coded white and red audio cables into the VIM s left and right Audio OUT ports and the other end into the television s color coded left and right...

Page 18: ...u will be required to install a router with a connection for the Virtuo and VIM 3 If your location has no network i e a Wireless modem you will be required to install a router with a connection for the Virtuo and VIM Connecting the Video Interface Module VIM to the DHCP Network The Karaoke Kit includes a 50 foot Cat 5 Ethernet cable for connecting the VIM to the same DHCP network as the Virtuo Plu...

Page 19: ...Karaoke hard drive To install the Karaoke Enabled hard drive if required 1 Turn off the main power to Virtuo using the rocker switch on the power bar 2 Unlock and open Virtuo 3 Ground yourself by touching an exposed piece of metal in the Virtuo case 4 Ensure that the computer is powered OFF at the switch on the power supply 5 Locate the hard drive bay 6 Using your fingers loosen the thumb screw by...

Page 20: ...e tray The hard drive is secured properly when the thumb screw is completely compressed and covered by the cowl head of the thumbs screw that is the spring is not visible there is no gap between the edge of the hard drive tray and the computer there is no play between the hard drive and the computer when you pull outward on the handle of the hard drive tray 11 Reboot the Virtuo 12 After the reboot...

Page 21: ...ersion of OpenStage immediately by doing the following Press the Manager button on Virtuo s I O board Touch the Diagnostic tab at the left Touch the Call Now button If Virtuo is connected to the Internet it will download the latest version of OpenStage upgrade and reboot 15 Once the Virtuo has rebooted into the home screen proceed to the next section where you will switch Virtuo to Karaoke mode an...

Page 22: ...TouchTunes Karaoke Installation and Setup Guide Installing TouchTunes Karaoke Installing the TouchTunes Karaoke Hard Drive 20 ...

Page 23: ...al sound you will need to enable Karaoke on the Virtuo modify some settings and adjust the Karaoke specific volume levels Operator Menu Settings If you have not already booted up Virtuo with the new drive and updated the software as discussed in the previous chapter do so now Once the Virtuo is completely booted do the following 1 Launch the Operator Menu by pressing the Manager button on Virtuo s...

Page 24: ...do the following 1 On the remote press the POWER and F4 keys at the same time and hold them down until the red indicator light blinks two times 2 Enter the new three digit code to use The new code must be in the range 000 to 255 3 The red indicator light lights up for three seconds to confirm your selection if you enter an invalid code the light blinks five times 4 You must force Virtuo to re lear...

Page 25: ...standard CMP music 3 Set the Karaoke MIC A and Karaoke MIC B sliders to the maximum by dragging the sliders to the top or 0 dB 4 Repeat steps 1 through 3 for each zone that will be used for Karaoke 5 On the Operator Menu add service credits to Virtuo from the Money Options screen if needed 6 Exit the Operator Screens by touching the EXIT button at the top left 7 On the wireless microphone receiver...

Page 26: ... by touching the screen 10 Queue up 3 to 4 Karaoke songs 11 Turn on both microphones and position them where the patrons will be singing 12 When the music begins playing raise the gain of the two microphones slowly on the wireless microphone receiver until you start hearing feedback This represents the maximum gain you should apply to both channels ...

Page 27: ...VIM to the television 2 Confirm the Karaoke lyrics are being properly displayed onscreen While a Karaoke song is playing the onscreen lyrics scroll in sync with the current song If Virtuo is in Karaoke mode but not playing a Karaoke song at that moment it is normal for the television screen to display the following If you do not see the Karaoke lyrics on the television screen Verify that all cabli...

Page 28: ...TouchTunes Karaoke Installation and Setup Guide Configuring TouchTunes Karaoke 26 ...

Page 29: ...them to use the Karaoke Event Manager website your locations will be able to schedule and host Karaoke events autonomously To give locations access and permission to create and host Karaoke events you will need to do the following 1 Make sure you have created a myTouchTunes account You should also make sure that the location manager who will be running Karaoke at the venue has a myTouchTunes accou...

Page 30: ...oard at https dashboard touchtunes com 3 Log in using your Operator Dashboard credentials 4 Open the tab My Info Edit Account 5 Add your myTouchTunes login and password to your Dashboard account profile and click Save User Info By linking your Dashboard account to your myTouchTunes account you will now be recognized as an operator when you log into the Karaoke Event Manager website Since your acco...

Page 31: ...ager Website 1 Open a web browser and navigate to the Karaoke Event Manager website at https karaoke touchtunes com login 2 Log in to the site using your myTouchTunes account NOTE The Link and Sign Up buttons on the right of the page are reminders only in case you have arrived at this page without first linking your myTouchTunes account to your Operator Dashboard account ...

Page 32: ...anagers to Locations 30 Assigning Location Managers to Locations 1 For each of your karaoke locations click Add Location Owner to assign Location Owners to your venues by linking their myTouchTunes accounts to the location Clicking Add location Owner to assign an owner to Ray s Magic Kingdom ...

Page 33: ...and Setup Guide 900587 001 Rev 03 31 2 To add a Location Owner to a location enter their myTouchTunes account and click Save Adding a myTouchTunes username to the location Final Fantasy Destination If the myTouchTunes username or email address is not recognized you will see the following message ...

Page 34: ...Setup Guide Karaoke Event Manager Assigning Location Managers to Locations 32 Once a Location Owner has been successfully added to a location they will be able to log into the Karaoke Event Manager website using their myTouchTunes account ...

Page 35: ...lor ring of the damaged microphone to order a replacement microphone If the location has lost a microphone you can consult the table below to determine the color of microphone that was lost for example if they still have a blue microphone you can assume they lost a red microphone If both microphones are lost ask the location to examine the sticker on the reverse of the wireless microphone receiver...

Page 36: ...not damaged but during testing you determine that interference is preventing them from functioning normally you should order an alternate kit consisting of a wireless receiver and two wireless microphones that operate on a different frequency The color rings for these microphones are blue and red indicating they are part of a Kit 1 ...

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