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TouchTunes Allegro MX-1, Installation Notes

The TouchTunes Allegro MX-1 is an innovative jukebox system designed to enhance your music experience. With its user-friendly interface and advanced features, this product is perfect for entertainment venues. To help you conveniently set up and operate the Allegro MX-1, we offer a detailed installation manual, available for free download from our website. Explore the possibilities of this exceptional product today.

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Copyright © 2010 TouchTunes Interactive Networks

TouchTunes Interactive Networks

400 Sainte Croix Avenue, Suite 200 E 
Montreal, Quebec H4N 3L4
Canada

TouchTunes Interactive Networks

3455 Salt Creek Lane, Suite 100
Arlington Heights, IL 60005
USA

Technical Support

847-353-1954
www.touchtunes.com

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Troubleshooting

Use the following table to assist you in troubleshooting your service light kit installation.

If you fail to resolve your problem after attempting the above steps, consult TouchTunes for further assistance.

Contacting TouchTunes Support

If you need help with or have questions about this document, contact TouchTunes by:

•

Using the email links on the Contacts page on the TouchTunes Dashboard at

 https://operator.touchtunes.com

.

•

Calling TouchTunes 24/7 Service Hotline at 847-353-1954.

To help us assist you more effectively with problem reports, the following information may be required when 
contacting TouchTunes Support:

•

Jukebox ID or PlayPorTT ID.

•

Jukebox model (e.g., Allegro MX-1).

•

The serial number of any component you believe to be defective.

•

The date/time of the problem.

•

Actions performed immediately before the problem occurred.

•

Any additional comments.

If you require assistance with this or any other TouchTunes product, please call or email technical support. We 
value your comments.

Symptom

Possible causes

Solutions

Service light does not illuminate 
when door is opened.

Power from harness not properly 
connected.

Check connection from wiring harness to 
service light board.

Service light remains on when 
door is closed.

Board not properly seated on all 
4 PCB board supports.

Check that board is properly seated on all 4 
PCB board supports.

Some boards (PN 300405-001) 
are equipped with a bypass 
switch for keeping the light on 
even when the door is closed, 
and this switch is depressed.

Press the switch on the board to turn the 
light off.

PCB board supports not firmly 
seated in cross member of 
cabinet.

Check that all 4 PCB board supports are 
seated firmly in their mounting holes.

The service light can take up to 
10 seconds to turn off.

Wait a few seconds longer and observe the 
status of the lights.

Summary of Contents for Allegro MX-1

Page 1: ...s opened components mounted on a circuit board in the interior of the cabinet activate a panel of high intensity LEDs that are pointed toward the service tray providing illumination to the interior When the door is closed the high intensity LEDs are turned off automatically unless the small bypass switch on the control board has been depressed to keep it on permanently available only on the 300405...

Page 2: ...nt TouchTunes recommends that you keep this reflective surface clean when making a service call Unpacking and Checking Components The TouchTunes service light kit ships in a single box If any component appears to be damaged do not attempt to use or install the system Notify TouchTunes or your local distributor immediately Verify that you have received the following components with kit 600098 001 Q...

Page 3: ...h of its travel Figure 3 Opening Door and Service Tray 3 Working from the rear of the cabinet locate the 4 PCB board supports for the service light board on the rear of the front cross member Figure 4 Service light PCB board supports Note You may be more comfortable installing the service light board by reaching in from the front of the cabinet Choose the method that is best suited to you ...

Page 4: ... service light board must be properly seated on the PCB board supports otherwise cross talk between the LED and photo transistor may occur hampering the operation of the service light kit Cross section Showing Proper Installation 5 Locate the small power connector from the squid cable and connect it to the 3 pin J4 power connector on the service light board Figure 6 Connecting Power From Wiring Ha...

Page 5: ...ective Strip Testing the Installation 1 With the cabinet door and service tray still open examine the state of the LEDs in the interior of the cabinet The LEDs should be illuminated 2 Close the door of the cabinet and wait ten seconds 3 From the rear of the cabinet through the open service tray access observe the state of the service lighting LEDs The LEDS should be extinguished ...

Page 6: ...TT ID Jukebox model e g Allegro MX 1 The serial number of any component you believe to be defective The date time of the problem Actions performed immediately before the problem occurred Any additional comments If you require assistance with this or any other TouchTunes product please call or email technical support We value your comments Symptom Possible causes Solutions Service light does not il...

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