TouchTunes 600186-001 Installation Manual Download Page 2

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TouchTunes Wireless Broadband Hardware Kit Contents

The TouchTunes Wireless Broadband hardware kit (600186-001) contains the following components:

Figure 1 Contents of the modem box

Item Description

Quantity

Part No.

Wireless USB 3G/4G Modem

700736-001

4G LTE AT&T SIM card

700737-001

Antenna

700739-001

Isopropyl Alcohol surface prep wipe

(included with antenna)

Antenna cable

(included with antenna)

USB cable extension

(under plastic modem tray)

Plastic cable clip

(under plastic modem tray)

TouchTunes Wireless Broadband Installation Guide
(this document)

900761-001

Summary of Contents for 600186-001

Page 1: ...ate and then putting the hard drive back in its original jukebox What is TouchTunes Wireless Broadband TouchTunes Wireless Broadband is a service from TouchTunes that enables its operators to connect their jukeboxes to the Internet using a high speed wireless connection All Virtuo jukeboxes require a high speed Internet connection and when equipped with high speed Internet access TouchTunes Gen 3 ...

Page 2: ... Quantity Part No A Wireless USB 3G 4G Modem 1 700736 001 B 4G LTE AT T SIM card 1 700737 001 C Antenna 1 700739 001 D Isopropyl Alcohol surface prep wipe 1 included with antenna E Antenna cable 1 included with antenna F USB cable extension 1 under plastic modem tray G Plastic cable clip 1 under plastic modem tray TouchTunes Wireless Broadband Installation Guide this document 1 900761 001 A B C E ...

Page 3: ...g and Configuring the Wireless USB Modem Step 1 Preparing the USB Modem and Antenna 1 Open the USB modem by sliding the cover in figure 2 upwards Figure 2 Opening the USB modem 2 The SIM slot already contains a SIM card Pull that SIM card out and throw it away you will not be using it and it will not let you connect to the wireless network Figure 3 Removing the original SIM ...

Page 4: ...ts card 4 There s a serial number printed on the small SIM that also appears below a bar code on the bigger card Copy this serial number somewhere you can easily find it again in the future you may need it if you ever have to call TechLine about this jukebox s wireless broadband connection You can also keep the bigger card for this same purpose Figure 5 SIM card serial number ...

Page 5: ...ner should be in the top left Figure 6 Inserting the new SIM 6 Connect the antenna cable that is included in your kit to the antenna connector marked with a 1 see figure 7 below To access the connector you must flip the protective tab that covers it open Figure 7 Connecting the Antenna cable 7 Slide and snap the cover panel back onto the modem Figure 8 Closing up the modem ...

Page 6: ... are pushed in together as far as they can go fasten the two together using the screw part on the smaller connector Step 2 Installing and Configuring the Wireless USB Modem To install and configure your wireless modem 1 Remove any existing telephone line connections or previous USB wireless modems from the jukebox computer 2 Press the Manager button on your jukebox s I O board 3 At the Operator me...

Page 7: ...nder CONNECTION TYPE touch the Configure button Figure 10 Selecting Configure 5 Under CONNECT WITH touch Broadband then under the HOST CONFIGURATION area select Wireless Figure 11 Selecting Broadband then Wireless ...

Page 8: ...gnostic button Figure 12 Returning to the Diagnostic Network Status screen 7 Flip open the USB plug on the wireless modem and insert it into one of your jukebox s USB ports For your convenience your kit also contains a USB extension cable Figure 13 Flipping the USB connector ...

Page 9: ...ION area Additionally the network status LED for Wireless QoS should read either 4G LTE if your device is located in an area where this connection type is supported or appear as solid green if your jukebox is in an area that supports 3G connections Plug your Wireless modem into USB Port 3 If your Virtuo computer has a group of 6 USB sockets on its right side panel If your Virtuo computer has a gro...

Page 10: ...e that the velcro pad can properly stick to 9 Re position the antenna as necessary so that you receive as strong and consistent a signal as possible Note As well as the green bars the dBm value is a valuable tool for establishing the wireless signal strength A larger dBm value results in a better signal strength Since the dBm value is measured in negative numbers the closer this value is to 0 the ...

Page 11: ... bars for WIRELESS connection may also be reduced in number and more yellow in color Figure 16 A lower than recommended Quality of Service It is important to determine within the first few days of your contract whether or not the lower than recommended Quality of Service is temporary due to a busy network or if broadband speeds are generally not available in your area To improve the reception of t...

Page 12: ...k of Make sure you are at a screen where you are viewing all the songs on a particular album 3 Unplug the USB wireless modem from your jukebox to remove its connection to the Internet 4 Queue up two songs from the album you were viewing 5 Verify that the songs do not start playing by waiting 10 20 seconds 6 Plug the USB modem back into your jukebox to re establish your connection to your Internet ...

Page 13: ...o paid music is playing they will have to wait for more than 15 20 seconds before their song plays It also means other network operations myTouchTunes mobile app credit card transactions may be slow or delayed leading to a degraded user experience Contacting TouchTunes Support If you need help with or have questions about this document contact TouchTunes by Using the e mail links on the Contacts p...

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