15
Tap “setting” icon
➞
tap “screen settings”
➞
tap “screen timeout” you would like to set up and click
OK.
4.3.workout goal
Steps:TouchElex app
➞
Me
➞
Set goals
Once you reach your goal, the congratulation will display on your smartwatch.
4.4.Temperature unit (F / C conversion)
TouchElex app
➞
Me
➞
Settings
➞
Unit Setting
➞
Weather system
➞
Choose Fahrenheit or Centigrade
4.5.OTA upgrade
TouchElex App
➞
Device
➞
More device settings
➞
OTA Upgrade
5. FAQs
5.1. I can't get the watch paired with my phone.
(1) Please kindly confirm that whether you have paired the watch via system's Bluetooth not via our APP?
(In this case, the watch can not be paired successfully. You need to
ignore this device
from the
system's Bluetooth list )
(2) Please kindly check whether your family have paired with this watch? (If Bluetooth is occupied, it
cannot connect properly. You need to
unbind and reconnect
. )
If the above two conditions are excluded, follow these steps to connect:
(1) Restart your phone and the smartwatch.
(2) Make sure the TouchElex APP have been allowed the location access.
(3) There are two ways to pair the watch:
- "TouchElex APP
➞
Devices
➞
Add devices
➞
Select Encke
➞
Select “√ " on the watch.
-"TouchElex APP
➞
Devices
➞
Add devices
➞
Encke
➞
Tap on the top right corner [-]
➞
Scan the QR
code on your Harley Watch
➞
Select”√” on the watch.
5.2.The smartwatch can not stay connected.
(1) Please kindly make sure the Bluetooth on your phone is enabled.
(2) Please kindly make sure the app is opened and running. To maintain the app running, it is need the
set up the background protection to make sure the APP is running on the background. Please follow
these steps to find it: open app - Me - Troubleshooting and then follow the steps to setup.
(3) Please unbind the watch and pair with the watch again if it is failed to get connected.
5.3. I cannot receive incoming call notifications and message notifications.
(1) Please kindly active this function in TouchElex APP: Open TouchElex APP
➞
Device
➞
Incoming call
notification
➞
Enable this function
➞
Message notification
➞
Enable this function
(2) Please kindly confirm whether the watch is connecting to your smartphone when you want to receive
notifications.
(3) Please check whether the DND mode on your watch is "ON"? In the setting time, the watch will not
receive notifications.
(4) Please check your phone's notification bar can receive the text message or not? The smart watch will
