32
33
Troubleshooting
Rear and Rear soft, front cleansing, wand
Trouble
Please check
Ref.
Page
The wand
(or cleansing water)
does not come out
●
When the temperature is low, it takes time for the wand to come out after the
control panel button is pressed because the water must be warmed up
fi
rst.
-
●
Did you sit on the toilet continuously for 2 hours or longer?
(If so, operation is stopped for safety purposes.)
➞
Stand up from the seat and then use again.
-
●
The seat switch will not turn on unless you sit on the seat properly.
➞
Sit back on the toilet seat.
11
●
Are you using a toilet seat cover, a toilet lid cover or
a seat for infants?
➞
Remove any covers. When using a seat for infants
or a soft highchair, remove after each use.
Covers
11
The wand extends
but the cleansing
water does not come
out /The cleansing
water pressure is
weak
●
Has a water failure occurred?
➞
Press the "STOP" button and wait until water service is restored.
-
●
Is the shutoff valve closed?
➞
Fully open the shutoff valve.
14
●
Is the wand or
fi
lter clogged with foreign matter?
➞
Clean the spray nozzle, water filter drain valve and water drain plug.
26
27
●
Is the water pressure set to a low level?
15
●
Is the water drain plug loosened?
➞
Tighten the water drain plug securely.
31
The cleansing water
is cold
●
Is the water temperature set to "OFF" or a low level?
●
When the temperature of the water supply or the bathroom is low, the water
temperature may be low when first sprayed.
●
Is energy saver in operation?
➞
Wait 10 minutes after having sat on the toilet seat.
You can turn it "OFF" if the energy saver feature is "ON".
18
-
20
Stops in the middle
of use
●
Rear, rear soft and front cleansing stop automatically after 5 minutes of
continuous use.
Then the POWER LED (Green) and the ENERGY SAVER LED (Green) on the
display of the main unit
fl
ash about 60 seconds while hot water is prepared.
➞
Wait until the LEDs on the display of the main unit light up solidly and then
press the button again.
●
Does the seat switch have dif
fi
culty detecting?
➞
Sit back on the toilet seat. If you get up slightly from the seat, or sit forward on
the seat, the seating switch may temporarily stop detecting your presence.
-
11
Water comes out
unexpectedly
from the wand
●
Water comes out from the area around the wand for several seconds after
you sit on and stand up from the toilet seat.
-
First, try the actions described on pages 32 to 35.
If the problem persists, consult the installer, seller or the
contact listed on the back cover of this manual.
CAUTION
If a water leak occurs, close the
shutoff valve.
Shutoff
valve
[For shutoff valve
(Concealed power connection type)]
Please check
fi
rst
Is the
POWER LED lit?
■
Is the breaker on the
distribution board turned
on?
➞
Check whether there is a power outage
or the breaker has turned "OFF".
Lit
Is the ENERGY
SAVER LED lit?
■
While the LED is lit, energy saver
(Page 20)
is in operation,
so the toilet seat temperature may be reduced or the warm
water heater and toilet seat heater may be turned off.
Reference
