Troubleshooting
Insufficient battery power
Faulty connections
Battery not fully seated in
tray
Improper turn on sequence
Blown discharge fuse
The bike does not
work
Charge the battery
Clean and repair connectors
Install battery correctly
Turn on bike with proper
sequence
Replace discharge fuse
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Loose or damaged wheel
spokes or rim
Loose or damaged motor
wiring
Wheel or motor
makes strange
noises
Tighten, repair, or replace
Reconnect or replace motor.
1.
2.
1.
2.
Insufficient battery power
Loose or damaged throttle
Misaligned or damaged
magnet ring
Irregular accelera-
tion and/or reduced
top speed
Charge or replace battery
Replace throttle
Align or replace magnet ring
1.
2.
3.
1.
2.
3.
Loose wiring
Loose or damaged throttle
Loose or damaged motor
plug wire
Damaged motor
The motor does not
respond when the
bike is powered on
Repair and or reconnect
Tighten or replace
Secure or replace
Repair or replace
1.
2.
3.
4.
1.
2.
3.
4.
Low tire pressure
Low or faulty battery
Driving with too many hills,
headwinds,braking, and/or
excessive load
Battery discharged for a
long period of time without
regular charges, aged,
damaged, or unbalanced
Brakes rubbing
Reduced range
Adjust tire pressure
C h e c k c o n n e c t i o n s o r
charge battery
Assist with pedals or adjust
route
Balance the battery;
contact Tech Support if
range decline persists
Adjust the brakes
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Charger not well
connected
Charger damaged
Battery damaged
Wiring damaged
Blown charge fuse
The battery will not
charge
Adjust the connections
Replace
Replace
Repair or replace
Replace charge fuse
1.
2.
3.
4.
5.
1.
2.
3.
4.
5.
Symptoms
Possible Causes
Most Common Solutions
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