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8. TROUBLESHOOTING
N° Problem
Cause
Action
1 The wheels do not
fold in or out
There is dust or dirt in the pivot points Clean the pivot points with a cloth
and lubricate
The connection point between the
lever and the wheels has come loose
Tighten every bolt and nut from the
lever point to the handle
2 The wheels don’t
roll
There is dust or dirt in the pivot points Clean the pivot points with a cloth
and lubricate
The lever is not fully raised
Raise the lever
3 The height
adjustment pin
won’t fit the height
adjustment holes
The two horizontal holes are not in
line with each other
Move the wooden support beam a
little bit so the pin can slide in
4 Wooden support
beam does not go
up or down
There is dust and/or dirt at the sliding
points
Clean the safety trestle with a cloth
and lubricate the pivot points
The locking pin is still in a height
adjustment hole
Take out the locking pin and move the
wooden support beam to the desired
height
5 Wooden support
beam is skewed
The two locking pins are at a different
height
Check what pin is in the wrong height
adjustment hole and adjust the
wooden support beam to the desired
height
6 Handle hangs
loose
The bolts and nuts are coming loose
Tighten the bolts and nuts with a
wrench
7 Cracking, bending
or breaking
Stop using the stands and replace
them by new ones
If none of these troubleshooting suggestions or solutions were helpful, please contact your
local dealer or the manufacturer.
