Total Recall VR Classic Desktop Quick Start Manual Download Page 1

 

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Total Recall VR Classic Desktop 

Quick Start Guide 

 

April, 2014 

Guide Issue 7.0  

Total Recall VR Release 9.14.0

 

 

 

 

Copyright © 2014 

Prolancer Pty Ltd

, Sydney, Australia. 

The text of and illustrations in this document are licensed by Prolancer Pty Ltd under a 
Creative Commons Attribution–Share Alike 3.0 Unported license ("CC-BY-SA"). An 
explanation of CC-BY-SA is available at 

http://creativecommons.org/licenses/by-sa/3.0/

. In 

accordance with CC-BY-SA, if you distribute this document or an adaptation of it, you must 
provide the URL for the original version. Prolancer, as the licensor of this document, waives 
the right to enforce, and agrees not to assert, Section 4d of CC-BY-SA to the fullest extent 
permitted by applicable law. 

Total Recall VR

TM

 is a trade mark of Prolancer Pty Ltd. in Australia and other countries. All 

other trademarks are the property of their respective owners. 

The information in this publication is subject to change without notice. Prolancer Pty Ltd 
assumes no responsibility for any errors that may appear in this publication. 

Summary of Contents for Classic Desktop

Page 1: ...0 In accordance with CC BY SA if you distribute this document or an adaptation of it you must provide the URL for the original version Prolancer as the licensor of this document waives the right to e...

Page 2: ...ty Ltd Prolancer web site Available from http www prolancer com au 3 Prolancer Pty Ltd Total Recall VR Overview User Guide 7 0 April 2014 4 Prolancer Pty Ltd Total Recall VR Deployment User Guide 7 0...

Page 3: ...our LCD Screen 10 3 5 Control Keypad 11 4 Installation 13 4 1 Safety Information 13 4 2 General 13 4 3 Location 13 4 4 AC Power 14 4 5 Local Area Network 14 4 6 Analogue Signal Sources 14 4 7 VoIP Net...

Page 4: ...ecall VR Classic Desktop Page 4 of 32 7 Preventative Maintenance 30 7 1 Air Filter 30 7 2 Hard Disks 30 7 3 Disk Space 31 7 4 Orderly Shutdown 31 8 Troubleshooting 32 8 1 Support Information 32 8 2 Fo...

Page 5: ...ession or services that need restarting before an update will apply Ignoring the information will not cause data loss but may cause irritation and frustration Warnings should not be ignored Ignoring w...

Page 6: ...d 1 1 3 Procedures We use numbered sequence of steps to define procedures for performing certain tasks For example Procedure Title 1 This is the first step of the procedure 2 This is the second step o...

Page 7: ...create electronic records of many forms of audio communication including telephone 2 way radio broadcast radio public address room microphones and much more 2 2 About This Guide This guide contains in...

Page 8: ...R and associated accessories If Total Recall VR appears damaged then contact your supplier or us right away Save all packaging and if possible take photos that clearly show the damage to all packaging...

Page 9: ...R W disc drive Use this drive to create archives of recordings on CD and DVD discs D Volume control Adjust the audio volume while monitoring or re playing recordings E Line out connector 3 5mm standa...

Page 10: ...ls can be fitted C LAN port Total Recall VR LAN 1 port We recommend you use this port to connect Total Recall VR to you enterprise LAN On this model you must use this port to record VoIP calls as well...

Page 11: ...g Search and Options Menu Dialog window Automatically moves the cursor to either the OK or Cancel button saving keystrokes Note that it does not actually activate the function that is attached to the...

Page 12: ...ay Active re paly Pauses re play Active re play Fast forwards Recording on the Search Screen Shows the next group of 1000 recordings that are younger start time than the group already on the display A...

Page 13: ...e becomes damaged then have it replaced immediately 6 Shut down and unplug Total Recall VR from telephone jacks and then from power outlets prior to moving or cleaning 7 Do not open Total Recall VR Th...

Page 14: ...ure the outlet is grounded then have a qualified electrician check it 4 5 Local Area Network Connect Total Recall VR to an Ethernet network by attaching a network cable between the RJ45 jack with labe...

Page 15: ...to input line 1 and 2 on the first connector The numbering then continues in lots of 2 with every adjacent connector The easiest way to connect Total Recall VR to the analogue telephone lines in order...

Page 16: ...based VoIP packet collector which is capable of detecting extracting and then processing SIP RTP and H 323 packets when connected to an Ethernet link The packet collector does not interact with the p...

Page 17: ...dio jack three conductor 3 5mm jack on the front panel Most headphones that are suitable for your PC will work with Total Recall VR The volume of the audio can be adjusted to a comfortable level with...

Page 18: ...disk drive at a time If you connect multiple USB keys disk drives then Total Recall VR will write archives to the key drive that you connected FIRST To write archives to a specific key drive first di...

Page 19: ...IP address of 192 168 1 100 24 The Remote Manager Interface accepts connections from client applications on IP address 192 168 1 100 and TCP port 10010 All recordings will be kept when recorded irresp...

Page 20: ...nistrator Password 0000 Call Settings Disable Compression No Min Call Length Ignore Max Call Length 60 minutes Max Call Lifetime Ignore VOX Timeout 15 seconds Recording Period Not set always recording...

Page 21: ...r VOX 4 Beep Off DTMF On Extension Not assigned ISDN Settings The ISDN configuration does not apply to your system VoIP Settings Signalling Type SIP Connection Type Local Connector LAN 2 TRVR Port 100...

Page 22: ...ettings Time Date Date Set it to your current date Time Set it to your current time Time Zone Area Set it to your time zone area Time Zone City Set it to your city User Password Change the password to...

Page 23: ...Total Recall VR Classic Desktop Page 23 of 32 We recommend that you restart Total Recall VR after completing the pre recording configuration...

Page 24: ...tail This section contains a summary The GUI has 3 main screens Logging Screen Search Screen and Options Menu Screen Use the Menu key to switch from one screen to another as shown on the subsequent fi...

Page 25: ...6 1 Recording You do not need to interact with the embedded GUI in any way to log audio or record calls Total Recall VR automatically records as instructed by its configuration Recordings that are in...

Page 26: ...ordings on analogue channels where one to one mapping exists between audio sources and recording channels For example if you start monitoring a recording in progress that is using analogue recording c...

Page 27: ...match the search criterion and display them sorted in reverse order of start time i e latest recording on top Figure 9 Search Screen with Search Result If the search results in 1000 recordings or less...

Page 28: ...e key to pause and re start playing Press the key to stop playing 6 5 Archiving The embedded GUI makes provisions for on demand and automatic archiving 6 5 1 On Demand To archive a user defined set of...

Page 29: ...ly you must replace full discs and make space on network disks as they become full To start automatic archiving all you need to do is enable and configure automatic archiving using the Archiving Setti...

Page 30: ...beep to alert you to the fact that it is time to check and clean the filter Figure 13 Clean Filter Reminder Dialog Select OK to dismiss the dialog However at this point in time the filter should be w...

Page 31: ...r the disk occupancy reaches 95 whichever occurs first It removes oldest first recordings until the number of recordings reduces to 300 000 or less and the disk occupancy is below 88 7 4 Orderly Shutd...

Page 32: ...otal Recall VR or you are experiencing problems with your Total Recall VR then 1 Please visit the Resources section on our web site http www totalrecallvr com 2 Contact technical support via e mail tr...

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