Toshiba Z30-B User Manual Download Page 3

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Security lock ........................................................................................ 4-30
Optional TOSHIBA Accessories ........................................................ 4-30
Sound System and Video mode ......................................................... 4-31

Chapter 5

Utilities and Advanced Usage

Chapter 6

Troubleshooting

Problem-solving process ..................................................................... 6-1
Hardware and system checklist ........................................................... 6-4
TOSHIBA support ................................................................................ 6-15

Chapter 7

Appendix

Index

User's Manual

iii

Summary of Contents for Z30-B

Page 1: ...User s Manual Z30 B Z30t B Z40 B Z40t B ...

Page 2: ...or the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour The Grand Tour for Z30 B 3 1 The Grand Tour for Z40 B 3 11 Internal Hardware Components 3 20 Power Condition Descriptions 3 23 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The Keyboard 4 3 Using the AccuPoint 4 5 Using the Fingerprint Sensor 4 6...

Page 3: ...Improvement Program 5 14 Using the Hard Disk Drive HDD Protection 5 15 TOSHIBA Setup Utility 5 17 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 3 Information for Wireless Devices 7 4 Information about Intel AMT 7 14 Legal Footnotes 7 17 VCCI Class B Information Japan ...

Page 4: ...yond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and revi...

Page 5: ...rmation herein might vary Check the ID information on the bottom of the device for specific information applicable to the model you purchased FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection a...

Page 6: ...y not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is...

Page 7: ...e observed for so called Residential commercial and light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environ...

Page 8: ...tion is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black bar indicates that the product was placed on the market after August 13 2005 ...

Page 9: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 10: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 11: ...I DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELATING TO PROMOTIONAL INTERNAL AND COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C...

Page 12: ...puter from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse gas emissions annually To learn ...

Page 13: ...e system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your comp...

Page 14: ...o any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely...

Page 15: ...puter and or the card resulting in computer failure Always use a suitable carry case when transporting the computer When carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer...

Page 16: ...use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 13 ...

Page 17: ...hat you have all the following items TOSHIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Documentation Quickstart Instruction Manual for Safety and Comfort Warranty Information If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify a...

Page 18: ...e Model name of your computer is shortened and referred to as the following in this manual LCD Full Model Name Short Model Name 33 8cm 13 3 PORTÉGÉ Z30 B Z30t B Satellite Z30 B Z30t B Z30 B 35 6cm 14 0 TECRA Z40 B Z40t B Z40 B Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It ...

Page 19: ...ower to DC power and reduces the voltage supplied to this computer Always use the TOSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor might cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused...

Page 20: ...uter base and the surface of the AC adaptor increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power cord to the AC adaptor Figure 2 1 Connecting the power cord to the AC adaptor ...

Page 21: ... angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not raised slowly lift the display panel It allows the angle of the display panel to be adjusted to provide optimum clarity Figure 2 5 Opening the display panel Z30 B 1 1 Display panel Product appearance depends on the model you purchased Open and close the display panel with reasona...

Page 22: ...e the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power The Power indicator indicates the status Refer to the Power Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the...

Page 23: ...ng system providing easy ways to access your apps programs websites and other important information You can access the Start menu from an app or the desktop in the following ways Click the Start button in the lower left corner of the screen Press the Windows logo key on your keyboard Most used allows quick access to your frequently used apps and your recently installed apps are highlighted under R...

Page 24: ...n from the Internet To use Cortana an internal or external microphone is required Action center You can review important notifications from apps or Windows in action center and take action without having to open apps It also provides quick action buttons to access to most used settings instantly Select the action center icon on the Windows taskbar to view your notifications and quick actions Setti...

Page 25: ...either Shut Down Mode Sleep Mode or Hibernation Mode Shut Down Mode When you turn off the power in Shut Down Mode no data will be saved and the computer will boot to the main screen of the operating system the next time it is turned on 1 If you have entered data either save it to the internal storage drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the...

Page 26: ...includes turning off any wireless communication functionalities and canceling settings that reactivate the computer automatically such as a timer recording function Failure to shut down the computer in this way might allow the operating system to reactivate and run pre programmed tasks or preserve unsaved data which might interfere with aviation or other systems possibly causing serious injury Bef...

Page 27: ...nd then select Sleep Close the display panel Note that this feature must be enabled within the Power Options Press the power button Note that this feature must be enabled within the Power Options When you turn the power back on you can continue where you left off when you shut down the computer When the computer is in Sleep Mode the Power indicator blinks amber If you are operating the computer on...

Page 28: ...tion You can return to your previous working environment immediately when you turn on the computer Saves power by shutting down the system when the computer receives no input or hardware access for the time period set by the System Hibernate feature Allows the use of the panel power off feature Starting Hibernation Mode To enter Hibernation Mode Click Start Power and then select Hibernate To show ...

Page 29: ...a and restore the system The following items are described in this section Creating Recovery Media Restoring the pre installed software from your created Recovery Media Restoring the pre installed software from the Recovery Partition If you choose TOSHIBA Maintenance Utility to erase the internal storage all data including the operating system and recovery partition will be deleted In that case yo...

Page 30: ...ery image can be copied including disc media and USB Flash Memory Some of the disc media might not be compatible with the optical disc drive connected to your computer You should therefore verify that the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on yo...

Page 31: ...media 5 A menu is displayed from which you should follow the on screen instructions If you have previously chosen to delete the recovery image without creating Recovery Media the Recovery Media cannot be created However if you have already created a Recovery Media you can use it to restore the recovery image If you have not created Recovery Media contact TOSHIBA support for assistance Restoring th...

Page 32: ...he AC adaptor is connected during the restoring process 1 Click Start Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot TOSHIBA Maintenance Utility TOSHIBA HDD Recovery 4 Follow the on screen instructions to finish the recovery User s Manual 2 16 ...

Page 33: ...ith the display closed Z30 B The following figure shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed Z30 B 1 2 3 4 5 6 1 1 Stereo speakers 4 Internal storage drive indicator 2 DC IN Battery indicator 5 Wireless communication indicator 3 Power indicator 6 Wireless WAN indicator Provided with some models Product ap...

Page 34: ...ve indicator blinks white whenever the computer is accessing the internal storage drive Wireless communication indicator The Wireless communication indicator glows white when the wireless functions are turned on Some models are equipped with wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Wireles...

Page 35: ... port Refer to the External RGB monitor port pin assignment section for information on external RGB monitor port pin assignment This port allows you to connect an external RGB monitor to the computer HDMI out port HDMI out port can connect with Type A connector HDMI cable Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left ...

Page 36: ... Smart Card device Some models are equipped with a Smart Card slot Right side Z30 B The following figures show the right side of the computer Figure 3 3 The right side of the computer Z30 B 1 4 3 3 5 2 1 Memory media slot 4 LAN jack 2 SIM card slot 5 Security lock slot 3 Universal Serial Bus USB 3 0 ports Provided with some models Product appearance depends on the model you purchased Memory media ...

Page 37: ...efore removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury L...

Page 38: ... can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Underside Z30 B The following figures show the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer Z30 B 1 1 2 1 Cooli...

Page 39: ...Port Replicator III 180W or 120W is compatible with the docking port Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the circuitry of the computer Front with the display open Z30 B This section shows the computer with the display panel open To open the display lift up the display panel and position it at a comfortable ...

Page 40: ...y hinges 15 Fingerprint Sensor 7 Keyboard 16 DC IN Battery indicator 8 Power button 17 Power indicator 9 AccuPoint 18 Internal storage drive indicator Provided with some models Product appearance depends on the model you purchased Wireless communication antennas Depending on the configuration of your computer one or all of the following antennas are built in Wireless LAN Wireless LAN Bluetooth Do ...

Page 41: ...ft cloth to clean the lens if it becomes dirty Display screen 33 8 cm 13 3 LCD screen is configured with one of the following resolutions depending on the model you purchased HD 1366 horizontal x 768 vertical pixels FHD 1920 horizontal x 1080 vertical pixels Be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen is somewhat brighter than when it o...

Page 42: ...d glows white TOSHIBA eco indicator Double tap this indicator to launch the TOSHIBA eco Utility Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad control buttons The two buttons located on the bottom of the Touch...

Page 43: ...orage drive indicator blinks white whenever the computer is accessing the internal storage drive The Grand Tour for Z40 B Front with the display closed Z40 B The following figure shows the front of the computer with the display panel in the closed position Figure 3 7 Front of the computer with display panel closed Z40 B 1 2 3 4 5 6 1 1 Stereo speakers 4 Internal storage drive indicator 2 DC IN Bat...

Page 44: ...icator blinks white whenever the computer is accessing the internal storage drive Wireless communication indicator The Wireless communication indicator glows amber when the Wireless functions are turned on Some models are equipped with Wireless functions The Wireless LAN function can be enabled when airplane mode is turned on However the wireless communication indicator does not glow Wireless WAN ...

Page 45: ...hich complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associat...

Page 46: ...nformation Keep foreign metal objects such as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Right side Z40 B The following figures show the right side of the computer Figure 3 9 The right side of the computer Z40 B 1 2 3 5 4 3 6 1 Smart Card slot 4 LAN jack 2 Headphon...

Page 47: ...ect Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megab...

Page 48: ...f the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 11 The underside of the computer Z40 B 2 1 1 Cooling vents 2 Docking port Provided with some models Product appearance depends on the model you purchased Cooling vents The cooling vents help the processor to avoid overheating Docking port This port enables connection of an optio...

Page 49: ...ng angle for you Figure 3 12 The front of the computer with the display panel open Z40 B 1 5 6 8 9 7 2 4 3 2 6 16 17 14 14 10 10 11 13 12 15 18 1 Wireless communication antennas not shown 10 AccuPoint control buttons 2 Microphones 11 Touch Pad ON OFF indicator 3 Web Camera LED 12 TOSHIBA eco indicator 4 Web Camera 13 Touch Pad 5 Display screen 14 Touch Pad control buttons 6 Display hinges 15 Finge...

Page 50: ...r take photographs with your computer You can use it for video chatting or video conferences using a communication tool Some models are equipped with a Web Camera Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes d...

Page 51: ...ble the Touch Pad The indicator for some models shows the status of the Touch Pad Enabled off Disabled glows white TOSHIBA eco indicator Double tap this indicator to launch the TOSHIBA eco Utility Touch Pad The Touch Pad located in the palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the...

Page 52: ... This section describes the internal hardware components of your computer The actual specifications might vary depending on the model you purchased Battery pack This computer includes a battery pack inside However do not attempt to dismount or replace it by yourself Contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer ...

Page 53: ...evice which uses Solid State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD might be vulnerable to data retention errors Legal Footnote Internal Storage Drive Capacity For more information regarding internal storage drive capacity refer to the Legal Footnotes section Video RAM The memory in the ...

Page 54: ... menu of NVIDIA Control Panel you can change the global 3D settings and create overrides for specific programs The overrides will be used automatically each time the specified programs are launched Use the default setting for NVIDIA Optimus technology If the program does not run normally after the setting has been changed restore the program to the default setting If the program does not run norma...

Page 55: ...ngly in the Intel HD Graphics Control Panel You can access this control panel in the following way 1 Right click on the desktop and click Graphics Properties 2 Click Power and then select On Battery in the upper left corner 3 Click Disable under Display Power Saving Technology 4 Click Apply If you want to enable this feature click Enable under Display Power Saving Technology Power Condition Descri...

Page 56: ...tery indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the comput...

Page 57: ...old Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Rotate...

Page 58: ...ctivate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or o...

Page 59: ...r When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed Figure 4 1 CAPS LOCK indicator 1 1 CAPS LOCK indicator Product appearance depends on the model you purchased CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function Keys The function keys F1 F12 are the 12 keys at the top of your keyboard Function keys let you ...

Page 60: ...ode on or off FN F9 Enables or disables the Touch Pad FN F10 Turns on Arrow Mode FN F11 Turns on Numeric Mode FN F12 Locks the cursor on a specific line FN ESC Turns the sound on or off FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported application windows FN 2 Enlarges the icon size on the desktop or the font sizes within one of the supported application windo...

Page 61: ...ngs Function Key under TOSHIBA group in All apps Windows special keys The keyboard provides two keys that have special functions in Windows the Windows logo key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Using the AccuPoint T...

Page 62: ...new cap on the peg and press it into place The peg is square so be careful to align the cap s square hole with the peg You can buy replacement AccuPoint caps from your TOSHIBA authorized dealer Using the Fingerprint Sensor This product has a fingerprint utility installed for the purpose of enrolling and recognizing fingerprints By enrolling the ID and password onto the fingerprint authentication f...

Page 63: ...ith your finger stiff or pressed too hard onto the sensor and take care to ensure that the center of the fingerprint is touching the sensor before swiping Either of these conditions might cause fingerprint reading to fail Check the center of the fingerprint whorl before swiping and then ensure this is swiped along the center line of the sensor There is a possibility of authentication failures if t...

Page 64: ...as might occur after taking a bath Injured finger Wet finger Soiled or oily finger Extremely dry skin condition on finger Observe the following to improve the fingerprint recognition success rate Enroll two or more fingers Enroll additional fingers if a recognition failure often occurs when using already enrolled fingers Check the condition of your finger Any conditions which have changed since en...

Page 65: ...ints The recognition success rate might differ from user to user Set up Fingerprint Registration Use the following procedure when first using fingerprint authentication In use the fingerprint authentication system uses the same username and password as defined within the Windows operating system If no Windows password has been configured you must do this before starting the fingerprint registratio...

Page 66: ...e the fingerprint data for the currently logged in user Click an enrolled finger you want to delete Do you want to delete message box appears on the screen and then click OK If you want to delete other fingerprints repeat this step If only one fingerprint is registered the message At least one fingerprint is required appears after clicking OK You are not allowed to delete a unique fingerprint 3 Cl...

Page 67: ...o replace the keyboard based User Password authentication system when booting up If you do not want to use the fingerprint authentication system for password authentication when booting up but prefer to use the keyboard based system instead follow the on screen instructions when the Fingerprint System Authentication screen is displayed This will switch the password input screen across to the keybo...

Page 68: ...ity prior to enabling and configuring the Pre Boot authentication and Single Sign On feature You should check that your fingerprint is enrolled before configuring the settings 1 Logon as Administrator means a user has administrator privileges 2 In the TOSHIBA Fingerprint Utility main menu click Run As Administrator 3 User Account Control window is displayed Click Yes 4 Swipe your finger across the...

Page 69: ...ruction Manual for Safety and Comfort for detailed precautions and handling instructions The battery pack can explode if not replaced used handled or disposed of properly Use only batteries recommended by TOSHIBA as replacements Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deter...

Page 70: ...r a long time In such cases do the following 1 Fully discharge the battery with the power on until the system automatically turns itself off 2 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power 3 Charge the battery until the DC IN Battery indicator glows white Repeat these steps two or three times until the battery recovers normal capacity Mon...

Page 71: ...tained to begin with How you use optional devices such as a USB device to which the battery supplies power Where you store your programs and data Whether you close the display panel when you are not using the keyboard closing the display saves power The environmental temperature operating time decreases at low temperatures System Sleep Mode System Hibernation Mode Display power off period Whether ...

Page 72: ...However if DC IN Battery indicator does not glow this indicates that power is not being supplied Check the connections for the AC adaptor and the power cord 5 Charge the battery pack until the DC IN Battery indicator glows white Wireless WAN Device Some models are equipped with the Wireless WAN device This device gives you the ability for a high speed connection to the Internet corporate intranet ...

Page 73: ... of the slot Figure 4 4 Open the SIM card tray with the eject hole Z30 B 1 Figure 4 5 Open the SIM card tray with the eject hole Z40 B 1 1 Eject hole 5 Place the SIM card into the SIM card tray with the metal connectors facing up 6 Insert the SIM card tray into the SIM card slot and push the center of the tray to close it Press gently until it locks into place Figure 4 6 Installing the SIM Card Z3...

Page 74: ...e eject hole Gently pull to open the SIM card tray 3 Remove the SIM card from the SIM card tray 4 Insert the SIM card tray back into the SIM card slot GPS Function Your computer might include a built in GPS Global Positioning System The performance of GPS varies depending on the environment Failure to pinpoint a location might happen Your current location might not be shown depending on the status...

Page 75: ... the computer s default settings might cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect with a CAT5 cab...

Page 76: ...or configuring a network connection Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and paper clips t...

Page 77: ...ear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are f...

Page 78: ...rotect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to back up important data Do not write to a card if the battery power is low Low power might affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect feature...

Page 79: ...Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Push the memory media until you hear a click to partially release it 4 Grasp the media and remove it If you remove the memo...

Page 80: ...t Card into the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm connection is made The computer will identify the Smart Card and display an icon in the Windows Taskbar When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting Insert the Smart Card until it reaches the end of the ...

Page 81: ...l display Your computer comes with a built in display but you can also connect other external displays via available ports on the computer External RGB monitor port An external analog monitor can be connected to the External RGB monitor port on the computer To connect an external analog monitor do the following 1 Connect the RGB cable to the External RGB monitor port There are no fastening screws ...

Page 82: ...s including televisions can be connected via the HDMI out port To connect an HDMI compatible display device do the following To connect a device to the HDMI out port you must purchase a suitable HDMI cable 1 Plug one end of the HDMI cable into the HDMI in port of the HDMI display device 2 Plug the other end of the HDMI cable into the HDMI out port on your computer 3 Turn the HDMI display device s ...

Page 83: ...d to external displays including TVs as extended screens With Wireless display documents streamed local media contents or other online contents can be shared wirelessly with others To use Wireless display either one of the following devices is required A compatible external display with built in support for Wireless display An external display with HDMI port and a Wireless display adaptor The Wire...

Page 84: ... to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog TOSHIBA Hi Speed Port Replicator III 180W 120W In addition to the ports available on the computer the TOSHIBA Hi Speed Port Replicato...

Page 85: ...t clicks into place The computer connector on the port replicator engages the computer s docking port When the computer is connected the Docked light on the Port Replicator glows green while the computer is powered on Figure 4 13 Aligning your computer with the Port Replicator Z30 B 1 1 Docking port computer Product appearance depends on the model you purchased Make sure the AC adaptor is always c...

Page 86: ...y lock slot faces you 2 Align the security cable with the lock slot and secure it in place Figure 4 14 Security lock Z30 B 2 1 1 Security lock slot 2 Security lock Product appearance depends on the model you purchased Optional TOSHIBA Accessories To make your computer even more powerful and convenient to use you can add a number of options and accessories For reference the following list details s...

Page 87: ...ck Properties 3 On the Levels tab move the Microphone slider to increase or decrease the microphone volume level If you feel the microphone volume level is inadequate move the Microphone Boost slider to a higher level Audio Enhancements To apply the sound effects for your current speaker do the following 1 Right click on the Speakers icon on the Windows Taskbar and then select Playback devices fro...

Page 88: ...dio Manager under Windows System group in All apps When you first launch the Realtek HD Audio Manager you can see two device tabs Speakers is the default output device Microphone is the default input device To change the default device click the Set Default Device button under the chosen device tab Information Click the Information button to view hardware information software information and langu...

Page 89: ...gged into Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Control Panel Appearance and Personalization Display Change display settings under Windows System group in All apps If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your ...

Page 90: ...nitors and configure your desktop and so on Resolution is an image processor that performs high quality image enhancements such as Color Correction and Sharpness on video playbacks This utility is only provided with some models To access this utility click Display Utility under TOSHIBA group in All apps For details on TOSHIBA Display Utility see the help file TOSHIBA Password Utility This utility ...

Page 91: ...tility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage situation the life cycle of the battery might not be extended properly To access this utility click eco Utility und...

Page 92: ...nd will track specific activities related to the computer and their usage This utility does not provide the user interface You can enable or disable the monitoring operation by clicking Product Improvement Program under TOSHIBA group in All apps This utility is only provided with some models TOSHIBA Audio Enhancement TOSHIBA Audio Enhancement provides you the function of audio source filtering ear...

Page 93: ...rtition on the internal storage Make sure that you have already created recovery media if you want to use the computer after erasing your internal storage TruRecorder This software is a recording application that can check recorded data quickly and easily analyze voices to automatically identify specific speakers and allow you to mark important statements in the recording To access it click TruRec...

Page 94: ...ter s intelligent power supply detects the battery charge automatically calculates the remaining battery capacity and protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Optio...

Page 95: ...emperature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled...

Page 96: ...the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correctly Chan...

Page 97: ...er Supervisor Password If you set a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility under TOSHIBA group in All apps and click Supervisor Password This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer using a p...

Page 98: ...es Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep and Charge Sleep Utilities Allows you to set advanced features for sleep mod...

Page 99: ...o enable or disable the Sleep and Charge function The Sleep and Charge function might not work with certain external devices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V is supplied to compatible ports even when the power of the computer is turned OFF USB bus ...

Page 100: ...hat many different USB devices can be supported for Sleep and Charge function Auto Mode Default is suitable for a wide range of digital audio players While using Auto Mode your computer can supply USB bus power at maximum 2 0A to the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode This function might not be able to be used w...

Page 101: ...specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while supplying USB bus power DC5V 1 5A When your computer battery capacity is too low to continue System ON CDP Charge Mode might not work In those cases connect the AC adaptor and reboot the computer Always use the ...

Page 102: ...e of your TOSHIBA computer It might also be used to help diagnose problems should the computer require service by TOSHIBA or TOSHIBA authorized service providers Additionally TOSHIBA might also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged might be transferred to entities located outside of your country or re...

Page 103: ...olume wireless communication functionalities and USB information usage of TOSHIBA provided features applications that is settings operation install state and launch times date of initial system use and also computer and device usage that is power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The colle...

Page 104: ...nnot be used in models that are equipped with SSD When vibration is detected a notification is displayed on the screen and the icon in the Taskbar changes to the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Setting up HDD Protection You can change HDD Protection settings To open the utility...

Page 105: ...rent detection levels can be set depending on whether the computer is used as handheld or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches accordi...

Page 106: ...ecting it to strong impacts might damage the computer TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provides you a menu based user interface so that you can easily view and change BIOS settings To enter the TOSHIBA Setup Utility do the following 1 Save your work 2 Click Start Power and then select Restart 3 Hold down the F2 key and then release this key one second after ...

Page 107: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 108: ...racters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what you ...

Page 109: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 110: ...load the Operating System instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic p...

Page 111: ...he power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the ba...

Page 112: ... TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instructions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is...

Page 113: ...uld run the disk defragmentation utility to check the condition of your files and the HDD Refer to the operating system s documentation or online Help File for further information on operating and using the defragmentation utility As a last resort you should reformat the HDD and then reload the operating system and all other files and data If you are still unable to resolve the problem contact TOS...

Page 114: ...Panel Hardware and Sound Mouse under Windows System group in All apps 2 In the Advanced tab click Advanced feature settings Device Select On screen pointer does not respond to pointing device operation In this instance the system might be busy Try moving the mouse again after waiting a short while Double tapping Touch Pad does not work In this instance you should initially try changing the double ...

Page 115: ...System group in All apps If you are still unable to resolve the problem contact TOSHIBA Support USB mouse Problem Procedure On screen pointer does not respond to mouse operation In this instance the system might be busy Try moving the mouse again after waiting a short while Remove the mouse from the computer and then reconnect it to a free USB port in order to ensure that it is firmly attached Dou...

Page 116: ...o the documentation supplied with the mouse for instructions on how to clean it If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section also refer to the documentation supplied with your USB device Problem Procedure USB device does not work Remove the USB device from the computer and then reconnect it to a free port in order ...

Page 117: ...ing methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function cannot be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery discharges during h...

Page 118: ...or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secure Check within the Windows Device Manager application to ensure that the sound device is enabled and that the device is properly working Annoying sound is heard In this instance you might be experiencing feedback from either the internal microphone or...

Page 119: ...ternal monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor m...

Page 120: ...N administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is runnin...

Page 121: ...n supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current ...

Page 122: ... h millimeters 316 w x 227 d x 15 9 19 9 h millimeters touch screen models Z40 B 338 w x 236 d x 20 4 h millimeters 338 w x 236 d x 21 9 h millimeters touch screen models Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C to 35 C 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Alt...

Page 123: ...ed Video Signal O 2 CGV Green Video Signal O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer User s Manual 7 2 ...

Page 124: ...elgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug ...

Page 125: ...teroperable with any product with Bluetooth wireless technology that is based on Frequency Hopping Spread Spectrum FHSS radio technology and is compliant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetoot...

Page 126: ...iberations of panels and committees of scientists who continually review and interpret the extensive research literature In some situations or environments the use of wireless products might be restricted by the proprietor of the building or responsible representatives of the organization These situations might for example include Using the wireless products equipment on board of airplanes or In a...

Page 127: ...y recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Ca...

Page 128: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 129: ... use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is required if WAS RLAN s are used outside own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This su...

Page 130: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 131: ...ilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that th...

Page 132: ... Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Taiwan Article 12 Without permission granted by the NCC any c...

Page 133: ...on systems RFID used in factory production lines Other Radio Stations 1 Before using this equipment ensure that it does not interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you ...

Page 134: ...lation Conformity Certification and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan Intel Dual band Wireless AC 7265 Intel Dual band Wireless N 7265 Intel Wireless N 7265 The Name of the radio equipment 7265NGW DSP Research Inc Approval Number D140017003 Intel Dual band Wireless AC 316...

Page 135: ...odel you purchased Using built in platform capabilities and popular third party management and security applications Intel AMT allows IT to better discover heal and protect their networked computing assets Consult with your system administrator about configurations of the AMT function before connecting to a network Disable the AMT function Intel AMT function is enabled by default and in a situatio...

Page 136: ... contain at least one number 0 1 9 Must contain a mix of lower case a b z etc and upper case A B Z etc letter Must contain at least one special character of the following Underscore _ is considered the same as Roman alphabet characters and is not counted as a special character Key input is based on the US keyboard layout The following table shows examples of the special characters in US keyboard l...

Page 137: ...ng time runs out the system will automatically reset itself during setup This is the function of AMT configurations and is not an error Enabling the AMT function might cause the network LAN Enable Disable items to be no longer changeable in BIOS setup utility Consult with your system administrator about details AMT function cannot be operated using a USB LAN adaptor The useable system memory for m...

Page 138: ... meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performance might also vary from specifications due to design configuration Under some conditions your computer product ...

Page 139: ... 3 GB only Computers configured with a 64 bit operating system can address 4 GB or more of system memory Battery Life Battery life might vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variations produced by the design of individual components Published battery life numbers are achieved on se...

Page 140: ...le Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Shared System Memory Shared System Memory varies depending on system memory size and other factors Wireless LAN The transmission speed over the wireless LAN and the distance over which wireless LAN can reach might vary depending on surrounding electromagnetic environment obstacles access point design an...

Page 141: ...OpenSSL Project for use in the OpenSSL Toolkit http www openssl org 4 The names OpenSSL Toolkit and OpenSSL Project must not be used to endorse or promote products derived from this software without prior written permission For written permission please contact openssl core openssl org 5 Products derived from this software may not be called OpenSSL nor may OpenSSL appear in their names without pri...

Page 142: ...remains Eric Youngs and as such any Copyright notices in the code are not to be removed If this package is used in a product Eric Young should be given attribution as the author of the parts of the library used This can be in the form of a textual message at program startup or in documentation online or textual provided with the package Redistribution and use in source and binary forms with or wit...

Page 143: ...IBILITY OF SUCH DAMAGE The licence and distribution terms for any publically available version or derivative of this code cannot be changed i e this code cannot simply be copied and put under another distribution licence including the GNU Public Licence FreeType License Issues The FreeType Project LICENSE 2006 Jan 27 Copyright 1996 2002 2006 by David Turner Robert Wilhelm and Werner Lemberg Introd...

Page 144: ...eplace year with the value from the FreeType version you actually use Legal Terms 0 Definitions Throughout this license the terms package FreeType Project and FreeType archive refer to the set of files originally distributed by the authors David Turner Robert Wilhelm and Werner Lemberg as the FreeType Project be they named as alpha beta or final release You refers to the licensee or person using t...

Page 145: ...form must provide a disclaimer that states that the software is based in part of the work of the FreeType Team in the distribution documentation We also encourage you to put an URL to the FreeType web page in your documentation though this isn t mandatory These conditions apply to any software derived from or based on the FreeType Project not just the unmodified files If you use our work you must ...

Page 146: ...anted additions to the library and distribution If you are looking for support start in this list if you haven t found anything to help you in the documentation freetype devel nongnu org Discusses bugs as well as engine internals design issues specific licenses porting etc Our home page can be found at http www freetype org User s Manual 7 25 ...

Page 147: ...tic power off 5 5 hinges 3 9 3 19 opening 2 5 screen 3 9 3 18 Documentation list 2 1 Dual Pointing Device AccuPoint 4 5 Touch Pad 6 8 E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 22 H Hard disk drive automatic power off 5 5 K Keyboard Function keys F1 F12 4 3 problems 6 6 Windows special keys 4 5 L LAN cable types 4 19 connecting 4 19 M Media care Card care...

Page 148: ...8 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 7 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 8 USB device 6 10 USB mouse 6 9 R Recovery hard disk drive 2 15 Recovery Media 2 15 Restarting the computer 2 10 S SD SDHC SDXC Card formatting 4 21 note 4 21 Security lock 4 30 SIM card...

Page 149: ...U USB device problems 6 10 V Video mode 4 33 Video RAM 3 21 W Web Camera 3 9 3 18 Wireless communication 7 5 User s Manual Index 3 ...

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