Troubleshooting
121
Troubleshooting
Symptom
Check
Measure
Reference
Page
Cannot turn on
power.
Cannot make calls.
Cannot receive calls.
No response when a
key is pressed.
●
Is the battery pack charged?
●
Did you hold down
S
for at least
one second?
Charge the battery pack.
●
Is Emission OFF set?
Cancel Emission OFF.
Hold down
S
for at least one second.
13
−
●
Is Emission OFF set?
Cancel Emission OFF.
−
16
●
Is power turned on?
Hold down
S
for at least one second.
16
●
Is
(out of range indicator)
displayed?
Move to a location where
(out
of range indicator) is no longer
displayed, and try again.
16
●
Is your hand or a metal object
covering the area around the built-in
antenna?
Make sure your fingers or any other
part of your hand or a metal object
is not touching or covering the area
around the built-in antenna.
11
●
Did you enter the phone number
starting with the area code?
When making a call to a phone
other than a cell phone, you need
to enter the area code first even if
you are inside the same area.
29
●
Is
(out of range indicator)
displayed?
Move to a location where
(out
of range indicator) is no longer
displayed.
16
●
Is power turned on?
Hold down
S
for at least one second.
16
●
Is power turned on?
Hold down
S
for at least one second.
16
No response when a
side key is pressed.
●
Is
(side key lock indicator)
displayed?
Press
@
for at least one second
to unlock the side keys.
20
13
A warning tone sounds
and power turns off.
●
Is there enough power left in the
battery pack?
Charge the battery pack.
Calls are answered
automatically.
●
Is voice memo turned on?
Hold down
R
for at least one
second to turn off voice memo.
34
Cannot hear the
other party.
●
Is the earpiece volume level too
low?
During a call, press
A
to
increase the earpiece volume.
39
When making a call,
a beeping sound is
heard from the
earpiece and a
connection cannot
be established.
The incoming LED
flashes but the ring
tone does not play.
Cannot charge the
battery pack.
●
Is
(out of range indicator)
displayed? Or are you in a location
where the signal is too weak?
Move to a location where
(out
of range indicator) is no longer
displayed.
16
●
Is manner mode turned on?
Hold down
V
for at least one
second to turn off manner mode.
33
●
Is
(silent indicator) displayed on
the standby screen?
●
Is the cell phone inserted in the
desktop holder properly?
●
Are the plug and connector of the
common AC adapter 01 (sold
separately) inserted properly?
Increase the volume of the
incoming call ring tone.
Insert the cell phone in the desktop
holder properly.
38
13
When the camera
function is started, no
subject is displayed.
●
Is a finger or other object covering
the camera (lens)?
Confirm the position of the camera
(lens).
70
●
Is the wireless line congested or is
the phone you are calling busy?
End the call and try again later.
29