192
If Something Goes Wrong
Problems that are easy to fix
5.375 x 8.375 ver 2.3
2
Click the
Applications
tab.
If a program has stopped responding, the words “not
responding” appear beside its name in the list.
3
Select the program you want to close, then click
End
Task
.
Closing the failed program should allow you to continue
working. If it does not, continue with step
4
Close the remaining programs one by one by selecting
the program name, then
End Task
.
5
Click
Start
,
Turn off computer
.
The Turn off computer window appears.
6
Click
Turn off
.
The computer turns off.
Your program performs an illegal operation.
If you receive the message, “
Your program has performed an illegal
operation
,” you should wait to see if it happens again. If it does,
record the details of the message and consult the software
manufacturer.
To record the details:
1
Click the
Details
button and select the text the operating
system displays.
The Details button displays information that the software
manufacturer needs to help you solve your problem.
2
Press
Ctrl
and
c
simultaneously to copy the text to the
clipboard.
3
Open Notepad (click
Start
, point to
All
Programs
, then
point to
Accessories
and click
Notepad
).
4
Press
Ctrl
and
v
simultaneously to paste the details into
Notepad.