202
If Something Goes Wrong
DVD operating problems
4
Clean the disc and try again.
A dirty drive can also cause audio problems. If you have tried
several discs and all fail, consider sending your drive to an
authorized service provider to get it cleaned.
5
Verify that your computer recognizes your optical drive by
double-clicking the
My Computer
icon on the desktop. The
optical drive should appear in the list.
6
“Checking device properties” on page 186
for instructions
on using Device Manager to view the optical drive properties.
7
Check the Toshiba Web site for new information on optical
drives and their operation.
A blank screen appears while watching a DVD-ROM movie
or title.
Disable the Shut off Monitor feature in the Display Properties using
the following steps:
1
Right-click in a blank area of the Windows
®
desktop.
2
Click
Properties
.
3
Click the
Screen Saver
tab.
4
Deselect
Shut off Monitor
.
Jumping video lines appear around the DVD-ROM video
window.
To change the screen’s display resolution:
1
Click
Start
,
Control Panel
.
The Control Panel window appears.
2
Click
Appearance and Themes
, and double-click the
Display
icon.
The Display Properties dialog box appears.
3
Click the
Settings
tab.
4
Next to the words
Desktop Area
, move the slider to a lower
setting, such as 800 x 600 or 640 x 480.
5
Click
OK
.
DVD titles, games, or applications appear distorted.
Having Stretch enabled when your video resolution is set to
640 x 480 or 800 x 600 can cause distortion. To disable Stretch,
follow the instructions below:
1
Right-click the
Desktop
, select
Properties
.
