Toshiba Tecra A3 Series Resource Manual Download | Manualshive

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If you need further assistance

5.375 x 8.375 ver 3.1

The computer stops working (hangs) when you insert a
PC Card.

Remove the PC Card. If removing the PC Card does not
resolve the problem, try restarting the computer. If the
computer still does not work, contact the PC Card’s
manufacturer.

If you need further assistance

If you have followed the recommendations in this chapter and
are still having problems, you may need additional technical
assistance. This section contains the steps to take to ask for
help.

Before you call

Since some problems may be related to the operating system
or the program you are using, it is important to investigate
other sources of assistance first.

Try the following before contacting Toshiba:

❖

Review the troubleshooting information in your
operating system documentation.

❖

If the problem occurs while you are running a program,
consult the program’s documentation for troubleshooting
suggestions. Contact the software company’s technical
support group for their assistance.

Detailed system specifications are available at

www.ts.toshiba.com

by selecting your particular product and

model number, clicking GO, and then clicking the Detailed
Specs link from the menu on the left. Or just refer to the
computer documentation shipped with your product.

For the number of a Toshiba dealer near you, see “Toshiba
voice contact” in this section.

Contacting Toshiba

If you still need help and suspect that the problem is
hardware-related, Toshiba offers a variety of resources to help
you.

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Summary of Contents for Tecra A3 Series

Page 1: ... following Toshiba s Support Website pcsupport toshiba com Toshiba Global Support Centre Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 Please fill in for your reference and future use Model name______________________________________ Part number______________________________________ Serial number ____________________________________ ...

Page 2: ...ter s TFT display 35 Inserting a PC Card 36 Removing a PC Card 36 Learning the basics 37 Using the DVD ROM or multi function drive 39 Moving the computer 42 Mobile computing 42 If something goes wrong 48 If you need further assistance 52 Power cord cable connectors 53 Features and specifications 54 Index 59 ...

Page 3: ...UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data please make periodic back up copies of all the data sto...

Page 4: ...installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is encouraged to try to correct the interfe...

Page 5: ...ber REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It is designed to be connected t...

Page 6: ... trouble is experienced with this equipment for repair or limited warranty information please contact Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Support Centre within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company...

Page 7: ... also be installed using an acceptable method of connection The customer should be aware that compliance with the above conditions may not prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommun...

Page 8: ...ay occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Blue tooth or Wireless LAN device Please contact Toshiba PC product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or http www pcsupport global toshiba com in the United States for more inf...

Page 9: ...this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s Web site www hc sc gc ca rpb The RF device shall not be co located with any other transmitter that has not been tested with this device Operation is subject to the following two...

Page 10: ...vien direktiivin muiden ehtojen mukainen Dutch Hierbij verklaart TOSHIBA Corp Digital Media Network Company dat het toestel Radio LAN device in overeenstemming is met de essentiële eisen en de andere relevante bepalingen van richtlijn 1999 5 EG Bij deze TOSHIBA Corp Digital Media Network Company dat deze Radio LAN device voldoet aan de essentiële eisen en aan de overige rel evante bepalingen van R...

Page 11: ... sich dieser diese dieses Radio LAN device in Übereinstimmung mit den grundlegenden Anforderungen und den anderen relevanten Vorschriften der Richtlinie 1999 5 EG befindet BMWi Hiermit erklärt TOSHIBA Corp Digital Media Network Company die Übereinstimmung des Gerätes Radio LAN device mit den grundleg enden Anforderungen und den anderen relevanten Festlegungen der Richtlinie 1999 5 EG Wien Greek It...

Page 12: ... device is restricted to indoor use due to its operation in the 5 15 GHz to 5 25 GHz frequency range FCC requires this product to be used indoors for frequency range 5 15 GHz to 5 25 GHz to reduce the potential for harmful interference to co channel Mobile Satellite systems High power radars are allocated as primary users of the 5 25 GHz to 5 35 GHz and 5 65 GHz to 5 85 GHz bands These radar stati...

Page 13: ...overlaps that of mobile object identification systems premises radio station and specified low power radio station 1 Sticker Please put the following sticker on devices incorporating this product 2 Indication The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 DS This equipment uses DS SS modulation OF This equipment uses OFDM modulation 3 The in...

Page 14: ...NEERING CENTER Approval Number 03NY A0018 03GZDA0017 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer Approved Countries Regions for Use for the ...

Page 15: ...bâtiment au des sus d un espace public aucun enregistrement n est nécessaire pour une distance de moins de 300m Pour une distance supérieure à 300m un enregistrement auprès de I IBPT est requise Pour les enregistrements et licences veuillez contacter I IBPT Deutschland License required for outdoor installations Check with reseller for proce dure to follow Anmeldung im Outdoor Bereich notwendig abe...

Page 16: ... is not allowed for operation in any European Community country Nederland License required for outdoor installations Check with reseller for proce dure to follow Licentie verplicht voor gebruik met buitenantennes Neem contact op met verkoper voor juiste procedure Australia Austria Belgium Canada Denmark Finland France Germany Greece Ireland Italy Liechtenstein Luxembourg Netherlands New Zealand No...

Page 17: ...tion on a channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Approved Countries Regions for Use for the Atheros AR5001X Mini PCI Wireless Network Adapter This equipment is approved to the radio standard by the countries regions in the following...

Page 18: ...d This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table Norway Portugal Sweden Switzerland UK USA Canada USA Argentina Australia Austria Belgium Brazil Canada Chile Denmark Finland France Germany Greece Iceland Ireland Italy Japan Liechtenstein Luxembourg Mexico Netherlands N...

Page 19: ...rom TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your PC to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your PC Please contact TOSHIBA PC product...

Page 20: ...sible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environm...

Page 21: ... to operate this equipment Caution Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is minimized In order to comply with FCC radio frequency radiation exposure ...

Page 22: ...adio station 1 Sticker Please put the following sticker on devices incorporating this product 2 Indication The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company trader or user shall not change the fre ...

Page 23: ...f Japan The Name of the radio equipment EYXF2CS TELECOM ENGINEERING CENTER Approval Number 01NYDA1305 The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device DVD ROM and multi function drive safety instructions The DVD ROM and multi function drives employ a laser system To ensure proper use of this product please read t...

Page 24: ...uide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without the prior written permission of Toshiba No patent liability is assumed however with respect to the use of the information contained herein 2005 by Toshiba America Information Systems Inc All rights reserved Export Administration Regula...

Page 25: ...are registered trademarks of Toshiba America Information Systems Inc and or Toshiba Corporation Microsoft Direct3D DirectSound DirectMusic and Windows are registered trademarks of Microsoft Corporation in the United States and or other countries Dolby Manufactured by Toshiba under license from Dolby Laboratories Dolby and the double D symbol are trademarks of Dolby Laboratories Wi Fi is a register...

Page 26: ...uide preinstalled on your system It is also available on the Web at pcsupport toshiba com Safety icons This guide contains safety instructions that must be observed in order to avoid potential hazards that could result in personal injuries damage to your equipment or loss of data These safety cautions have been classified according to the seriousness of the risk and the icons highlight these instr...

Page 27: ...installation on your Recovery media if applicable to your system For accessory information visit Toshiba s Web site at accessories toshiba com The Microsoft Windows operating system documentation which explains the features of the operating system Setting up your computer and getting started Strain and stress injuries are becoming more common as people spend more time using their computers With a ...

Page 28: ... strain Other precautions Your notebook computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Never apply heavy pressure to the computer or subject it to sharp impacts Excessive pressure or impact can damage computer components or otherwise c...

Page 29: ...er cord cable and result in a short circuit or electric shock When you connect the AC adapter to the computer always follow the steps in the exact order as described in the user s manual Connecting the power cord cable to a live electrical outlet should be the last step otherwise the adapter DC output plug could hold an electrical charge and cause an electrical shock or minor bodily injury when to...

Page 30: ...ling 2 Plug the AC adapter cord into the DC IN on the back of the computer Sample connecting the AC adapter cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power and battery lights glow Damaged power cords cables can cause fire or electric shock Never modify forcibly bend place heavy objects on top of or apply heat to the power cord cable If the power cord ca...

Page 31: ...ith your parallel printer Otherwise you can purchase one from a computer or electronics store If you connect a parallel printer do so before you turn on the computer Follow the manufacturer s instructions for connecting a parallel printer to your computer Installing additional memory optional Before you install or remove a memory module turn off the computer using the Start menu If you install or ...

Page 32: ...as been turned on You need a standard Phillips no 1 screwdriver to install a memory module Do not install or remove a memory module while the DVD ROM drive power is on To avoid damaging the computer s screws use a standard Phillips no 1 screwdriver that is in good condition If the computer is on begin at step 1 otherwise skip to step 3 1 If the computer is on click Start Turn Off Computer The Turn...

Page 33: ...er Sample removing the memory module cover 7 Place the screw and the memory module slot cover in a safe place so that you can retrieve them later Static electricity can damage the memory module Before you handle the memory module touch a grounded metal surface to discharge any static electricity you may have built up To avoid damaging the memory module be careful not to touch its gold connector ba...

Page 34: ...the slot The clips on either side of the module clicks to secure the memory module Avoid touching the connectors on the memory module or on the computer Grease or dust on the connectors may cause memory access problems 11 Replace the memory module slot cover and secure it to the computer with the screw 12 Turn the computer over and reconnect any cables you removed 13 Restart the computer 14 To ver...

Page 35: ...odule out of the slot 4 To install another memory module follow steps 8 through 15 as described in Installing additional memory optional on page 31 Your computer s TFT display Small bright dots may appear on your TFT display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology Any small brigh...

Page 36: ...the PC Card For more information see Hot swapping on page 37 2 Hold the PC Card with the arrow or main label side up and the connector side toward the PC Card slot 3 When the card is almost all the way into the slot push firmly but gently to ensure a firm connection with the computer Do not force the card into position Removing a PC Card 1 Click the Safely Remove Hardware icon on the system tray 2...

Page 37: ...g a PC Card stop it by clicking the Safely Remove Hardware icon on the system tray Once the PC Card has stopped you can safely remove it Learning the basics Computing tips Save your work frequently Your work stays in the computer s temporary memory until you save it to the disk You will lose all unsaved work if for example a system error occurs and you must restart your computer or your battery ru...

Page 38: ...o the right side of the page slide your finger across the TouchPad from left to right To move it to the left side slide your finger from right to left Because the TouchPad is much smaller than the display screen moving your cursor across the screen often means having to move your finger several times across the TouchPad in the preferred direction Using primary and secondary control buttons When yo...

Page 39: ... or multi function drive is set to play region 1 North America DVD ROMs If you play a DVD disc from another region the drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs from that last region Note that changing from region 1 to region ...

Page 40: ...ed paper clip Inserting a disc Before playing an audio CD or a DVD turn down the volume Playing the disc at maximum volume could damage your ears To turn down the volume use the volume control dial or access the Volume Control program click Start All Programs Accessories Entertainment Volume Control To insert a compact disc into the drive 1 Make sure the computer is turned on 2 Make sure the in us...

Page 41: ... disc is properly positioned on the spindle If you position the disc incorrectly it can jam the disc tray 9 Push the disc tray in by pressing gently on the center of the tray until it clicks into place You are ready to use the disc Removing a disc with the computer on Never press the eject button while the computer is accessing the drive Wait for the disk disc activity light on the system indicato...

Page 42: ...r even across the room make sure all disk activity has ended the drive indicator light stops glowing and all external peripheral cables are disconnected Never pick up the computer by its display panel or by the back where the ports are located Mobile computing Running the computer on battery power The computer contains a removable Lithium Ion Li Ion high capacity battery that provides power when y...

Page 43: ...ght gives you an indication of the main battery s current charge Green indicates the AC adapter has fully charged the battery Amber indicates the AC adapter is charging the battery Does not glow if the external power source is disconnected or if the battery is completely discharged TECHNICAL NOTE The computer drains the battery faster at low temperatures Check your remaining charge frequently if y...

Page 44: ...rce or install a charged battery When handling a battery be careful not to drop it or short circuit its terminals Also do not drop hit or otherwise impact the battery Do not scratch or break the casing and do not twist or bend the battery Do not remove the battery while the computer is in Standby mode Data in memory will be lost If your battery discharges fully your information will be lost Be sur...

Page 45: ... 1 Sample sliding the battery lock 6 Press the battery release latch to release the battery Sample pressing the battery release latch 7 Pull the discharged battery pack out from the back of the computer Sample removing the discharged battery ...

Page 46: ...changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal termina...

Page 47: ...er and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or there is some other warning to indicate a low battery go to step 4 4 Connect the AC adapter to the computer and c...

Page 48: ...e it may be illegal Dispose of the battery as required by local ordinances or regulations Use only batteries recommended by Toshiba After repeated use the batteries will finally lose their ability to hold a charge and you will need to replace them Under federal state and local laws it may be illegal to dispose of old batteries by placing them in the trash Please be kind to our shared environment C...

Page 49: ...cord the details of the message and consult the software manufacturer To record the details click the Details button and copy the text the operating system displays The Details button displays information that the software manufacturer needs to help you solve your problem Problems when you turn on the computer These problems may occur when you turn on the power The computer will not start Make sur...

Page 50: ...y of the keys Display problems Here are some typical display problems and their solutions The display is blank Display Auto Off may be in effect Press any key to activate the screen You may have activated the instant password feature by pressing Fn and F1 simultaneously If you have registered a password press the Enter key type the password and press Enter If no password is registered press Enter ...

Page 51: ...PC Card slips through quality control If another PCMCIA equipped computer is available try the card in that machine If the card malfunctions again it may be defective Here are some common problems and their solutions Resolving PC Card problems The slot appears dead and cards that worked no longer do Check the PC Card status 1 Click Start 2 Click My Computer icon with the secondary button then clic...

Page 52: ... sources of assistance first Try the following before contacting Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program consult the program s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Detailed system specifications are available at www...

Page 53: ...em and all other preloaded software on your choice of media Name and version of the program involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Global Support Centre Within the United States at 800 457 7777 Outside the United States at 949 859 427...

Page 54: ...iba com Technology and processor Microprocessor Intel Pentium M Processor 730 1 60 GHz 2MB L2 cache 533MHz FSB CPU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone l...

Page 55: ...power mode Main battery Removable rechargeable Lithium Ion Li Ion high capacity battery 6 cell 4300 mAh Battery Life up to 3 hours 46 minutes 6 cell battery measured by MobileMark Battery recharge time is several hours Battery life may vary considerably depending on product model configuration applications power management settings and features utilized as well as the natural performance variation...

Page 56: ... mm headphone jack to connect stereo headphones or other audio output devices Microphone jack Use the 3 5 mm microphone stereo jack to connect an external monaural microphone or other audio input device RGB monitor port Use the 15 pin analog VGA port to connect an external SVGA monitor color or monochrome Modem port Use the modem port to connect the internal modem directly to a telephone line purc...

Page 57: ...her factors Display options 15 0 inch diagonal standard TFT active matrix LCD display at 1024x768 native resolution Over a period of time and depending on the usage of the computer the brightness of the LCD Screen will deteriorate This is an intrinsic characteristic of LCD technology Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness o...

Page 58: ...te DVD ROM read only DVD R read only DVD RW read only DVD RAM read only Wireless communication The computer may come with an optional integrated Wi Fi wireless LAN mini PCI communication module providing wireless LAN functions The transmission speed over the wireless LAN and the distance over which wireless LAN can reach may vary depending on surrounding electromagnetic environment obstacles acces...

Page 59: ...ain battery 44 comfort chair 28 computer moving 42 placement 28 running on battery power 42 computing tips 37 connecting AC adapter 29 power cable 30 printer 31 D DC IN 30 disc positioning 41 display screen is blank 50 disposing of used batteries 48 DVD ROM multi function drive eject button 39 removing a disc 41 E environmental considerations 27 ergonomics seating guidelines 28 error messages prog...

Page 60: ...y control button 38 printer connecting 31 problem solving computer will not power up 49 contacting Toshiba 52 53 display is blank 50 illegal operation 49 keyboard produces unexpected characters 50 PC Card checklist 51 PC Card slots appear dead 51 52 program not responding 48 processor specifications 56 R removing disc with computer off 42 disc with computer on 41 main battery 44 PC Cards 36 runnin...

Page 61: ...61 5 375 x 8 375 ver 3 1 T tips on computing 37 TouchPad using 38 W Web sites 53 ...

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