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Device
Description
P
Cash drawer
Q
Power supply
Network interface adapter prerequisites
The network interface adapters (Ethernet and WiFi) have dependencies on the level of the
printer and printer firmware.
• The printer manufacturing date must be after June 10, 2013. Printers built prior to this date
have an older level main logic card (MLC) that will not support these adapters. The
manufacturing date is located under the paper cover above the serial number label (see
“Calling for service” on page 24).
• Firmware level 14 and above is required for an Ethernet interface adapter.
• Firmware level 18 and above is required for a WiFi interface adapter. EC firmware level 17.xx
will enable basic function, but will not match the function that is described in this manual.
These firmware levels will print a message as part of a test receipt that indicates the firmware
should be upgraded.
Note: The required firmware levels referenced above will not allow back leveling to a version
that does not fully support the installed adapter.
Important: If a network interface adapter is installed in a printer and the printer has back level
firmware or a MLC that does not support it, the printer will indicate an error:
• The ready light will blink amber with the internal LED#2, which indicates that the printer
firmware is back level. If the firmware is known to be at the minimum level identified, then
this condition indicates a failed adapter or other HW problem.
• A message is printed in the receipt station that the MLC card does not support network
adapters, which indicates that the MLC is back level and cannot be used with the installed
adapter.
Operating system requirements
You can download drivers from the Toshiba Global Commerce Solutions support website:
www.toshibacommerce.com/support.
The printer provides a compatibility mode to enable use of older drivers and applications with
only minor modifications. The default operating system is referred to as "Native Mode. "Native
Mode" provides functional enhancements and is supported by the most current applications and
drivers.
Operating system requirements includes a list of the printer interface options that are supported
for each OS/Driver combination.
Table 3. OS printer interface options
OS
Driver/API
4690 API
JavaPOS
Drivers 1.14.0
or later
OPOS
Drivers 1.14.0
or later
OPOS
Drivers 1.14.0
or later
OPOS
Drivers 1.14.0
or later
Direct IO
4690
USB
RS485
All
20
Hardware Guide for Model 1NR
Summary of Contents for SureMark 4610 1NR
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