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Introduction

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Strata DKT2004-CT Cordless Digital Telephone 9/00

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Strata DK Programming Manual

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Strata DK Installation & Maintenance Manual

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Summary of Contents for STRATA CTX DKT2004-CT

Page 1: ...Telecommunication Systems Division September 2000 Digital Business Telephone Systems DKT2004 CT Cordless Digital Telephone User Guide ...

Page 2: ... engineering or manufacturing methods may warrant DKA UG CRDLS VC 4016149 Version C 3 September 2000 Copyright 2000 Toshiba America Information Systems Inc Telecommunication Systems Division All rights reserved No part of this manual covered by the copyrights hereon may be reproduced in any form or by any means graphic electronic or mechanical including recording taping photocopying or information...

Page 3: ...ns viii Related Documents x Chapter 1 The Grand Tour Applications 2 Benefits 3 Cordless Digital Telephone Standard Parts 4 Base Unit Controls and Functions 5 Features 6 Chapter 2 Installation Removing and Charging Your Battery Pack 12 Charging Extra Battery Packs 13 Tips on Extending Battery Pack Life 14 Battery Memory Effect 14 LCD Low Battery Indicator 14 ...

Page 4: ...sk Telephone 24 Using Memory 25 Chain Dialing 27 Chapter 5 Features Before You Begin 30 Quick Reference 31 Making an Outside Call 31 Making an Outside Call to an ISDN Trunk 33 Making an Internal Call 33 Answering Calls 34 Transferring Calls 34 Conferencing Calls 35 Placing Retrieving Calls on Hold 37 Using Automatic Hold 38 Calling the Attendant Console 39 Tone Pulse Dialing 40 Account Code Calls ...

Page 5: ...ase 3 or later 52 Call Park and Page 53 Call Pickup 54 Directed Call Pickup 54 Group Pickup 55 Calls to Other Groups 55 Call Waiting 56 Direct Station Selection Buttons Hotline 57 Do Not Disturb DND 57 Door Lock 58 Door Telephone 59 ISDN Outgoing Calling 60 Subaddress 61 LCD Name Number Display 61 Messaging 63 Calling Station Messaging 63 Cancelling a Calling Station Message 63 Message Waiting 64 ...

Page 6: ... or System Speed Dial Calling 76 Timed Reminders 77 Toll Restriction Override 79 Two Tandem Line Connection 80 Using a DN Button 80 Using Line Buttons 81 Appendix Installing Optional Headset 84 Troubleshooting 85 Range and Performance 86 Nine Simultaneous Conversation Channels 87 Radio Interference 87 Specifications 88 Available Optional or Replacement Items 89 Access Codes 90 CO Line Access Codes...

Page 7: ...d 16 DK40i and 40 DK424i DK424 and DK280 Release 3 0 or higher Your Toshiba Cordless Digital Telephone also works with Strata DK24 56 96 systems For Strata DK24 56 96 Release 4 Strata DK14 DK40 and DK40i see the Access Codes section of the Appendix for differences in operation Organization This user guide is divided as follows Chapter 1 The Grand Tour covers an equipment overview by describing the...

Page 8: ...Optional or Replacement Items and Access Codes Important Before using your new cordless phone the battery must be charged continuously for 10 hours How to Use this Manual You can use this guide in a variety of ways depending on your level of experience with the system and your assigned password level If you are a new user of DKAdmin DKBackup you should attempt to read this entire guide It introduc...

Page 9: ...ed both on the equipment and in this guide WARNING Alerts you when the given task could cause personal injury or death PDN Represents any Primary Directory Number button the extension number for the telephone SDN Represents any Secondary appearance of a PDN A PDN that appears on another telephone is considered an SDN PhDN Represents any Phantom Directory Number button an additional DN DN any Direc...

Page 10: ...his product only from the type of power source indicated on the marking label Do not allow anything to rest on the power cord Do not locate this product where the cord will be damaged by persons walking on it Do not overload wall outlets and extension cords as this can result in the risk of fire or electrical shock Never push objects of any kind into this product through the Base Unit slots as the...

Page 11: ... the vicinity of the leak Use only battery pack model EXP9580 or EXP9586 Use of any other battery may cause a safety hazard Do not dispose of the battery pack in a fire The cell may explode Under federal state and local laws it may be illegal to dispose of old batteries by placing them in the trash Check with your local government for information on where to recycle or dispose of old batteries If ...

Page 12: ...rent versions on the CD ROM FYI or in print To find the most current version check the version date in the Publication Information on the back of the document s title page The following documents and CD ROMS can be used to reference further information about the Strata DK systems Strata DK Programming Manual Strata DK Installation Maintenance Manual Strata DK Library CD ROM For authorized users In...

Page 13: ...urpassed range several times greater than conventional analog or cordless digital telephones It provides clarity that is so good it is indistinguishable from corded telephones in most environments It also provides fully secure communications for up to nine cordless digital telephones within a given environment Fully charged your cordless digital telephone provides over 3 hours of talk time and 42 ...

Page 14: ...e basis When used with a DKT both the cordless digital telephone and the DKT share the same digital station port on the PDKU It also shares the same extension number You can switch between use of your DKT and your cordless just by pressing a button When used on a stand alone basis the cordless digital telephone attaches to its own digital station port on the PDKU Several useful accessories are ava...

Page 15: ...d hunting regardless of which telephone is in use This is much simpler than having a separate extension number and standard station port for a single line cordless in which if you use both phones you must forward the DKT telephone to the single line telephone SLT An SLT cordless is not only a cumbersome alternative to the Toshiba digital cordless but also if you forget to forward your calls you ca...

Page 16: ... digital cordless phones Sound quality on conventional analog cordless telephones is so poor by comparison that they are only practical for short range usage Cordless Digital Telephone Standard Parts Your Toshiba cordless digital telephone includes the following items If any of these items are missing or damaged contact your System Administrator CH AR GE BAT TCH ARG E PO W ER H O LD PA GE FI ND 53...

Page 17: ...rols and Functions Strata DKT2004 CT Cordless Digital Telephone 9 00 5 Base Unit Controls and Functions 1398 Base Unit Antenna CHARGE LED BATT CHARGE LED POWER ON LED DESK Button LED CORDLESS Button LED AC Adapter Line In Line Out ...

Page 18: ... Ringer Volume Control Handset Volume Control Message Waiting LED Single button access to Conference Hold Message Waiting and Transfer features Four Flexible Function Keys First four keys of DKT port in Strata DK 20 Number Memory Store and Search Battery Charging System for Optional Standby Battery 2 Way Handset Mounting Vibration Ringer Alert Compact Handset Design ...

Page 19: ...ss Intercom dial tone Step 1 Select Location 1 Select a location for your cordless digital telephone Avoid excessive heat or humidity 2 Place the cordless digital telephone s base unit on a desk or tabletop near a standard 120V AC outlet and within reach of the digital telephone line connection to your Strata DK system 3 Keep the base unit and handset away from sources of electrical noise motors f...

Page 20: ...with a desk telephone 1 Unplug the telephone line cord from your desk telephone 2 Connect this cord to Line In of your cordless telephone 3 Using the two foot modular cord that came with your cordless telephone connect the jack labeled Line Out to the desk telephone Step 3 Connect and Apply Power to Base Unit Note The AC adapter furnished with this telephone may be equipped with a polarized line p...

Page 21: ...C adapter into a standard 120 VAC wall outlet 3 Route the power cord where it is not a trip hazard and where it cannot become chafed and create a fire or electrical hazard 4 Wrap the power cord around the notch on the bottom of the base unit as shown at the right 5 Check to see that the power LED is on indicating the telephone has power Line Out to DKT Modular Cords AC Adapter 1145 Line In to Digi...

Page 22: ...tach the belt clip to the handset 1 Snap the tabs of the belt clip into the notches on the sides of the handset 2 Use the belt clip to attach the handset to your belt or pocket for convenient portability To remove the belt clip 1 Pry one tab at a time from the notch on the side of the handset 2 Carefully lift the belt clip off Note The belt clip is designed to fit snugly onto the handset Raise to ...

Page 23: ...e a charged battery pack onto the handset so that it slides easily along the ridges If your battery is not charged see Removing and Charging Your Battery Pack on Page 12 2 Slide the battery pack up onto the handset until it clicks into place You are now ready to configure your cordless digital telephone See Configuration on Page 15 1155 ...

Page 24: ...ght hours To remove the handset s battery pack 1 Press in on the battery pack release latch 2 Slide the battery pack off the handset Note You may have to pull hard to slide the battery pack off when the handset is new To charge the handset s battery pack 1 Place the handset on the base unit 2 Make sure the CHARGE LED lights If it does not light check to see that the AC adapter is plugged in and th...

Page 25: ...1 Position the battery pack so the inner side is facing toward the top of the base unit 2 Slide the battery pack into the charging compartment until it clicks into place 3 Make sure the BATTERY CHARGE LED lights If it does not light check to see that the AC adapter is plugged in and that the battery pack is seated into the charging compartment Note Charge the standard 400 mAh battery pack without ...

Page 26: ...Do not top off the charge after using the battery for a short time To erase memory effect Operate the unit until the battery pack is completely discharged then recharge it fully Repeat this process at least three times LCD Low Battery Indicator When the battery pack in the handset is low and needs to be charged you see this message on the display and the handset beeps Low Battery Symptoms To resto...

Page 27: ...am mode during DKT operation has no effect on current call status SOFT KEY On causes the deskset to turn on the soft keys whenever the mode is changed from cordless to DKT Off causes the deskset to turn off the soft keys whenever the mode is changed from cordless to DKT SOFT KEY LOCK MODE 70 71 On allows the Soft Key Mode 70 71 Soft key Off On function to pass from the deskset to the Strata DK for...

Page 28: ... Strata DKT2004 CT Cordless Digital Telephone 9 00 Entering Program Mode To enter the program mode 1 Remove the handset from the base unit 2 Press and hold and at the same time 3 While holding and press 7 4 Release all three keys 1178 1178b ...

Page 29: ... STORE and press before pressing 7 8 Press 087 to step through the program steps in the reverse order The LEDs above the buttons indicate the current setting for each of the program steps Each time the feature is entered and digit is pressed these LEDs change their indication You see the following screens on the cordless LCD prompting you to configure your handset PROGRAM SOFT KEY ON MODE SOFT KEY...

Page 30: ...Configuration Entering Program Mode 18 Strata DKT2004 CT Cordless Digital Telephone 9 00 ...

Page 31: ...004 CT Cordless Digital Telephone 9 00 19 The Handset 4 Handset Controls Handset Volume Level Press the 5 92 button on the side of the handset while on a call to select a loud or soft volume level R VOL MUTE 1161 ...

Page 32: ...hen the handset is returned to the base the ring volume automatically switches to RING HIGH Note When the display is set for RING OFF you receive a vibration alert instead of the audible ring tone Mute Press and hold the 087 button to consult another person in the room without the caller hearing you Release the 087 button to continue the conversation 1180 RING HIGH RING LOW RING OFF R VOL R VOL R ...

Page 33: ...et the screen goes to standby and the telephone is ready to use When talking and the handset is at the range limit of your cordless digital telephone you may see Take the following action During a call move back in range within 20 seconds In standby mode move back within range When the display indicates DKT MODE the telephone was not transferred to cordless mode at the base AQUIRING LINK 1186 1187...

Page 34: ...l Telephone 9 00 Charging the Handset For more information see Page 12 To charge your handset Place the handset on the base unit either face down or face up with or without the belt clip attached The battery pack in the handset automatically recharges in either position ...

Page 35: ...eskset to the cordless digital telephone or vice versa whether idle or talking Note Transferring while idle or when calls are on hold results in a steady light skipping the flashing state To transfer an active call 1 Press 25 66 on the base unit The CORDLESS LED flashes 2 Pick up the handset and press 7 The CORDLESS LED lights steady The DKT LEDs go out and LCD display shows CORDLESS MODE 1190 124...

Page 36: ...off the mode automatically changes to the CORDLESS mode 3 When you finish the call place the handset back on the base unit to automatically hang up If the telephones are idle the transfer takes place immediately without the need to pick up the handset 1 Press 6 on the base unit The DESK LED flashes 2 Pick up the handset on your desk telephone The DESK LED lights steady 3 Hang up your cordless digi...

Page 37: ...r 1 Remove the handset from the base unit 2 Press 0HP LDO You hear a beep and see 3 Enter the number up to 16 digits you want to store 1 TALK MSG HOLD Cnf Trn DIAL 4 7 F1 F2 F3 F4 2 5 8 0 3 6 9 ABC DEF GHI PRS JKL TUV OPER MNO WXY F2 F4 F3 F1 1685 Cordless Digital Telephone with Digital Telephone PHONE 1181 ...

Page 38: ... a stored number 4 Press 0HP LDO You see 5 Enter the number 01 20 for the memory location you want to use You hear a confirmation beep and see the message The telephone then returns to standby 1 Remove the handset from the base unit You see 2 Press 0HP LDO twice You see 3 Press the memory location number you want to clear You hear a long beep and see a screen confirming that you have erased that n...

Page 39: ...de can be stored in one of the 20 memory locations 1 Remove the handset from the base unit 1 Remove the handset from the base unit 2 Press 7 or press a designated function key with a line assigned to it For example Press 3 Press 0HP LDO 4 Enter the two digit memory number 01 20 for that number from the keypad Your cordless digital telephone then dials the previously stored number If you select a m...

Page 40: ...ed by the called party press 0HP LDO as shown and the memory number of the access code at the appropriate time Example 1 Dial the number for your bank 2 When the bank requests your account number press 0HP LDO 3 Using the handset enter the two digit memory location 01 20 for your account number Your handset dials the number and you may proceed with your transaction 1245b ...

Page 41: ...rded digital telephone In addition to the 0VJ ROG RQI 7UQ and 0HP LDO functions you can use your cordless digital telephone s buttons to invoke the features listed below or to gain multiple line access When sharing the same station your cordless buttons perform the same functions as the first four buttons on a 2000 series telephone The buttons were preassigned upon system installation Ask your Sys...

Page 42: ...Begin If you are a new user of the cordless digital telephone find out if your Strata DK system has Tone or Voice First Signaling The difference is Tone Signaling rings while Voice First Signaling notifies you with a long tone and then the caller s voice Both signals are enabled in system programming and determine how you make and answer calls on your cordless digital telephone You can toggle betw...

Page 43: ...s by pressing after dialing an internal telephone number Quick Reference The following topics are quick references for using your telephone s standard features Making an Outside Call You can make calls to or receive calls from telephones outside of the Strata DK system by dialing direct or and using CO Line Access Codes 1 Press a DN button and dial another station DN If Tone First Signaling is ena...

Page 44: ...G LQH US After selecting a Line you should hear dial tone and the LED lights steady 2 Dial a telephone number Dial tone stops after you dial the first digit 1 Press 7 You hear internal dial tone and the LED lights steady with INT PDN automatic off hook selection programmed 2 Dial a CO Line access code See Access Codes on Page 90 You hear CO Line dial tone and the LED continues to flash at the in u...

Page 45: ...will not be sent until you press this button or until the timer expires See ISDN Outgoing Calling on Page 60 for more information on ISDN calls 1 Press 7 or a DN You hear dial tone and the LED lights steady 2 Dial a DN Notes If the system is set for Voice First Signaling make a voice announcement when you hear a single tone If the system is set for Tone Signaling you hear repeated ring tones and y...

Page 46: ...anges from the flashing incoming call rate to steady 1 Press the flashing 3RROHG LQH US or 7 button The LED changes from the flashing incoming call rate to steady If another call comes in during the first call place the call on hold or transfer it then answer the second call Note A warning tone is given when you are on a 3RROHG LQH US call which indicates an incoming call 2 Press 5HOHDVH DQG QV or...

Page 47: ...tion or DN is idle The ring is set by system programming 4 Hang up The Line LED changes to steady when the called station connects with the transferred call or press LQH DN to reconnect to the transferred line before the call is answered or busy tone is received The Line LED changes to steady red when the called station connects with the transferred call After you hang up the Line LED begins to fl...

Page 48: ...riginated lights steady 1 Press QI 7UQ You hear dial tone The DN or Line LED flashes at the conference rate if the call is on a DN or LQH button 2 Dial the next telephone number 3 Press QI 7UQ after the party answers All parties are conferenced You can add one more station to a two line conference Note If you receive a busy tone or the second station does not answer return to the original connecti...

Page 49: ...enced The DN or Line LED lights steady Up to three stations including your own can conference with one line The new station is not conferenced until you answer by lifting the handset or pressing a DN Press ROG The Line or DN LED flashes green at the on hold rate You hear recall tone when your station is idle or two times only when busy if you do not retrieve the held call before Hold the recall ti...

Page 50: ...all on hold by pressing another LQH or a DN button You do not have to press the ROG button You can also switch between a new call and the original call without having to press ROG Automatic Hold is assigned on a station by station basis in system programming Press LQH or the DN which is on hold The Line or DN LED flashes at the on hold rate Press ROG twice The Line LED flashes at the exclusive hol...

Page 51: ...one call The original Line or DN LED flashes at the on hold rate and the original call is placed on hold The LED of the new call lights steady and the new line is accessed Press LQH or DN of the held call The Line or DN LED just placed on hold flashes at the on hold rate and the LED of the Line just accessed lights steady Press a DN The call rings the Attendant Console Dial 0 calls rotate between ...

Page 52: ...ls Account Codes can be entered before or after a call Some of the code applications include billing tracking and line restriction Account Codes are recorded by the system and can along with the details of the calls they are associated with be printed out on a Station Message Detail Recording SMDR report Forced Account Codes Some applications may require that you enter a Forced Account Code before...

Page 53: ...f your station is programmed not to verify Account Codes you do not hear a confirmation tone To use a Voluntary Account Code 1 Access a line You hear dial tone after accessing a line If you dialed with LCR you do not hear dial tone See Access Codes on Page 90 2 Enter the Forced Account Code Dial tone stops after you dial the first digit You hear dial tone after you press the last digit of a valid ...

Page 54: ...designated partner station by pressing a single button This feature is based on the buzz key where for example a manager might alert his her administrative assistant to enter the office You can have as many as four OHUW 6LJQDO s to send or receive an Alert Signal to from other telephones An Alert Signal is sent even if the alerted telephone is busy on off hook or in the DND or Call Forward mode or...

Page 55: ...at number for you at regular intervals ABR is an optional feature enabled in system programming This feature may not be allowed on some or all lines in your system depending on the telephone line type connected To activate ABR 1 Press XWR XV 5HGLDO The Auto Busy Redial LED flashes or press QI 7UQ You hear confirmation tone after you press QI 7UQ 2 Press 6SNU The system redials the number every 30 ...

Page 56: ...es ring tone Note If your station is busy ABR does not attempt a recall 3 Press 7 and wait for the party to answer If you do not press 7 within 30 seconds after a connection is made you hear a muted ring for another 30 seconds then the call disconnects 1 Press XWR DOOEDFN Busy tone stops momentarily then you hear two seconds of dial tone then busy tone resumes or press 2 Press 7 The LED flashes at...

Page 57: ...ot cancelled 1 Press XWR DOOEDFN The busy tone stops momentarily then you hear two seconds of dial tone then busy tone resumes or press 2 Press 7 You can make other calls while waiting for a line to become available The DN LED from which you attempted to first access the line flashes at the incoming call rate and your telephone rings at a fast rate Note You must answer within three rings to preven...

Page 58: ...re the call is received When Call Forward is set the following types of calls are forwarded External calls that ring your station but lines that ring more than one station are not forwarded except CF External Line calls that are transferred to your station Internal calls Handsfree and OCA calls may or may not CF External calls are not forwarded on internal calls Call Forward has priority over the ...

Page 59: ...rward steps then your telephone is not the owner of the selected PhDN When you forward calls to another destination you see a message indicating the Type of Call forward Forwarded from PhDN and or DN Forwarded to destination number Note Call Forward All Calls Call Forward No Answer and Call Forward Busy can only be activated when Speed Dial is assigned to an function key or deleted from all button...

Page 60: ...ected station if you do not answer within a time that you designate 3 Press DOO UZG OO DOOV The Call Frwd All Calls LED lights steady red and calls forward to the stored station number or press 7 if an access code was used 1 Press DOO UZG XV The Call Frwd Busy LED flashes or press a PDN or PhDN You hear confirmation tone if you pressed 2 Enter the DN of the station to which calls are to be forward...

Page 61: ...you designate 1 Press DOO UZG 1R QVZHU The Call Frwd No Answer LED flashes red or press a PDN You hear confirmation tone 2 Enter the DN to which calls are forwarded 3 Press 6SHHG LDO 4 or You can omit this step if you pressed DOO UZG 1R QVZHU in Step 1 and you do not want to change the length of time that your telephone rings before it forwards Initially your telephone rings 12 seconds before it f...

Page 62: ...UZG XV 1 QV LED flashes or press the PDN or PhDN to be forwarded 2 Enter the DN to which calls are forwarded You hear a confirmation tone if is dialed 3 Press 6SHHG LDO 4 or You can omit this step if you pressed DOO UZG XV 1 QV in Step 1 and you do not want to change the length of time that your telephone rings before it forwards Initially your telephone rings 12 seconds before it forwards 5 Enter...

Page 63: ...e set for your PDNs or PhDNs simultaneously with Call Forward External This feature stores the calls to Station Speed Dial Code 49 Use the Speed Dial storage procedures detailed in this chapter When forwarding to an outside destination include the CO Line or CO Line Group access code before the telephone number See Table 1 on page 94 for the CO Line Line Group access codes The LCR access code 9 ca...

Page 64: ... orbit for anyone to retrieve You can have the same station or a different station There are 20 General Park Orbits for the system and one Personal Park Orbit for each station Once you have parked a call in an orbit you can Hang up and retrieve the parked call at a later time Originate another call Access a voice paging device to announce the parked call for pickup from another station If you park...

Page 65: ...out or enter a valid PDN 3 Press 7 1 Press the parked LQH DN or 3DUN LQ 2UELW The Line LED flashes at an on hold rate the DN LED is off The call is parked at the orbit with the orbit number that you have just entered or DN 2 Enter the Orbit Number or the PDN where the call is parked The Orbit Number is usually provided in the paging announcement The Line or DN LED lights steady when the call is pi...

Page 66: ...calls ringing in or calls held at other stations You can also pick up a telephone group page and an external page with Directed Call Pickup To use Directed Pickup 3 Enter the Paging access code______ See Access Codes on Page 90 4 Make your announcement and remember to include the Orbit Number in your announcement 5 Press 7 to free the paging device The paging device is released when you hang up 1 ...

Page 67: ...long to more than one group To pick up a call ringing a station in your group Press LUHFWHG 3LFNXS After you press a particular button you are connected to a new incoming call for that particular Tenant Group LUHFWHG 3LFNXS a buttons correspond to Tenant Groups 1 4 You are connected to a new incoming ringing call in any Tenant Group after dialing the access code or press a DN In non tenant systems...

Page 68: ...up access code If the called station belongs to more than one group any of the Group Pickup codes associated with those groups picks up the call 1 Press ROG The existing call is put on hold The camped on line rings your station and the Line LED flashes at the incoming call rate 2 Press the flashing DN or LQH You are connected to the transferred call and the DN or Line LED lights steady or press th...

Page 69: ...a station is idle but other stations are using all of the station s PDN buttons the station 66 button lights busy Do Not Disturb DND If your station is in the DND mode internal and external calls do not ring your station calls cannot be transferred to it and Off hook Call Announce calls are denied You can continue to make calls while in the DND mode Note You can press OHUW 6LJQDO button from your ...

Page 70: ..._______________ To unlock a door lock Press R 1RW LVWXUE or press it again to toggle the feature off The LED lights steady in DND mode Notes Pressing R 1RW LVWXUE while a call is ringing at your station silences the ringing Calls forward from your station if it is set for Call Forward Busy or Call Forward Busy No Answer while in the DND mode Some stations may be programmed to override DND Press th...

Page 71: ...e To answer a door telephone call To pick up door telephone calls that are ringing at a station other than yours 1 Press 7 If you lift the handset while the door telephone is still ringing your DN LED lights steady and you are connected to the door telephone 2 Dial the door telephone DN if not connected yet 3 Hang up when the call is completed 1 Press a DN You hear a distinctive ringing tone Your ...

Page 72: ...ed automatically with a timer or by you initiating the ISDN Start sequence The method depends on your system s programming See your System Administrator to determine the method 1 Press a DN You hear dial tone and the LED lights steady 2 Dial the DN for the desired door location DN DN 151 Location_________________ 157 Location___________________ 152 Location_________________ 158 Location___________...

Page 73: ...ephone number location etc in system memory This title e g LOBBY displays on your station s LCD while it is idle and it appears at other stations LCDs when they are called from your station Your name displays on other telephone LCDs when they are used to call your telephone 1 Access an outside CO line 2 Dial the number 3 Press 6WDUW The dialed digits will not be sent until you press this button or...

Page 74: ...Press 7 Current information appears on the display after the call is released 2 Press 7 The new information is stored and appears on the display For example if the name is TOSHIBA EXT 200 that appears on the display 1 Press 7 You hear a confirmation tone then a busy tone 2 Press 7 When a user name is set your title appears on the LCD during direct forwarded and hunted calls On override or OCA call...

Page 75: ...ancel a message that has been set at your station 1 Press 0VJ 6HOHFW or press a PDN 2 Dial the number of the message you want Personal message 10 19 an system message 60 99 The selected message is displayed 3 Press 0VJ 6HOHFW or 6SNU The LCD Msg Select LED lights continuously and the selected message is set The message is sent to LCD telephones that call your telephone Press 0VJ 6HOHFW The LCD Msg...

Page 76: ...essage Waiting indication can accept up to four MW indications at each DN or PhDN at one time One of the indications for each DN is reserved for the Message Center set in system programming To answer a Message Waiting The called party must answer by either going off hook or by pressing the 6SNU button for the indication to be cancelled automatically To cancel Message Waiting 1 Press 0VJ when the M...

Page 77: ...hes at the called telephone The Msg LED lights steady at your telephone If you dialed a PDN the LED of the fixed 0VJ button flashes If you dialed a PhDN and that station has a 0 button specifically associated with the PhDN then that button s PhDN MW LED flashes If the called station does not have a PhDN MW button then dial the PDN to leave a message 3 Press 7 The Msg LED continues to flash at the ...

Page 78: ...hat button however if you have listened to that message which should turn the LED off or if for some reason you wish to turn it off you can follow the steps below to turn it off 1 Press the PhDN MW indicated by the flashing red LED or answer a message by pressing 7 If there is no answer hang up and try at a later time Your telephone rings the station or voice mail device that left the message The ...

Page 79: ...Activating Off hook Announce OCA If your system programming is set for automatic OCA you are connected as an OCA call immediately otherwise when you hear busy tone you must press If your system is set for Tone Signaling you hear ringback tone and must press to OCA If you hear busy tone after pressing press to activate OCA If you hear busy tone press you hear ringback tone then press to OCA Handset...

Page 80: ... station if your station is not programmed for automatic HS OCA operation and if you hear DND busy tone 1 Press 7 and call the desired station 2 Press or to speak to the called station If you receive busy tone after pressing the called station is either busy on a speakerphone call or does not have the OCA option set in system programming Either condition blocks OCA 3 Press if you receive busy tone...

Page 81: ...ion You hear a single tone and can to talk to the station if your station is programmed for automatic SP OCA operation 2 Speak to the called party or press if a busy tone is heard or your station is not programmed for automatic SP OCA operation you must press to speak to the called station 1 Press 7 and call the desired station 2 If you receive busy or ring tone press If you receive busy tone afte...

Page 82: ...so a telephone can be enabled in system programming to block DND Override from all other telephones Press after reaching a busy station A tone is heard at the busy station indicating that a call is waiting or for Off hook Call Announce activation or press If your station is equipped for manual Off hook Call Announce pressing with Voice First Signaling or with Tone Signaling makes an Off hook Call ...

Page 83: ...s option blocks a user at a station programmed with Privacy Override from entering a line conversation by pressing a common LQH button Your station must be assigned with the 3ULYDF 2Q LQH button in system programming to activate this After reaching a busy station press Enter the conversation An optional tone signal may be heard by the called parties prior to your entering the conversation 1 Press ...

Page 84: ...e in the Privacy Release mode Important Privacy Override only operates on common LQH buttons it does not operate on common DN buttons which are always private See Conference Calls which allow up to four parties to talk on a DN button To override Privacy On Line Connected parties may hear an optional tone signal before you enter the conversation Note Station users with a 3ULYDF 5HOHDVH button can a...

Page 85: ...n one telephone even if other telephones share a common DN To activate Privacy Release To deactivate Privacy Release Press 3ULYDF 5HOHDVH while on a line call The Privacy Release LED lights steady and the line flashes at all appearances Station users should be able to enter your calls by pressing a common LQH button Only one station can enter each time 3ULYDF 5HOHDVH is pressed You must be on a li...

Page 86: ...optional feature button Strata DK provides two types of Speed Dial numbers Station and System Station Speed Dial numbers are assigned by individual station users to their own station and can only be dialed at their station Press the 5HOHDVH DQG QV The Line or DN LED flashes to indicate a new incoming call while you are connected to the existing call You hear a muted Busy Override or Camp on busy t...

Page 87: ...ll the telephone number by either pressing the button or dialing the access code Notes Speed Dial number storage requires 5HGLDO and 6SHHG LDO to be programmed as flexible keys on the telephone Redial functions only if assigned to an function key on the cordless Using Speed Dial from the system works only if assigned to an function key or 6SHHG LDO button deleted from all buttons use To store a St...

Page 88: ...DN button access followed by a CO Line access code before the telephone number to allow one touch dialing of telephone numbers See Access Codes on Page 90 6 Press 5HGLDO The number is stored The stored number is dialed when you press 6 or 6SHHG LDO and the Speed Dial access code Repeat this procedure to replace stored telephone numbers with new ones To clear a Speed Dial entry repeat this procedur...

Page 89: ...To enter a Timed Reminder 1 Access a line See Access Codes on Page 90 for information on CO Line access codes 2 Press 6SHHG LDO or if your telephone does not have the 6SHHG LDO button Note Speed Dial cannot appear on any button position if the port that the cordless is connected to uses as an access code 3 Enter the Speed Dial code Station Speed Dial codes are System Speed Dial codes are or see Ap...

Page 90: ...st 16 characters only display when the timed reminder calls back 5 Press 5HGLDO The time is recorded in memory and a burst of dial tone is received to confirm successful entry Example Sets a message for 11 03 AM delivery sends Message 62 once 1 Press a DN then dial depending on which reminder set you wish to cancel Dial to cancel the reminder set for or dial to cancel the reminder set for etc Note...

Page 91: ...tion s Toll Restriction class The station resumes its normal class at the conclusion of the call To override change Toll Restriction 1 Access an outgoing line using a LQH or DN button See Access Codes on Page 90 for Line Access Codes or ask your System Administrator for the proper code to be used for this type of call You hear dial tone and the Line LED flashes steady 2 Press QI 7UQ You no longer ...

Page 92: ...0 Ask your System Administrator for the proper code to be used for this type of call 3 Press QI 7UQ after the party answers The DN LED lights steady and all parties are conferenced Press DN and then QI 7UQ to return to the original call if you receive a busy tone no answer You hear dial tone and the DN LED flashes at the exclusive hold rate 4 Press QI 7UQ and hang up The DN LED continues to flash ...

Page 93: ...e LED lights steady 2 Press another LQH button and dial a telephone number The Line LEDs light steady and all parties are conferenced 3 Press QI 7UQ after the party answers or return to the original call if you receive a busy tone no answer by pressing the original LQH button 4 Press QI 7UQ You hear dial tone The Line LEDs flashes at the exclusive hold rate and the LED lights steady Both Line LEDs...

Page 94: ... supervise a tandem call and release it 1 Press either a DN or LQH button You are connected to both lines and both Line LEDs light steady 2 Go back on hook if the parties have hung up or QI 7UQ and hang up if the parties are still talking Both Line LEDs turn off and the connection is released ...

Page 95: ...ontains additional information for your cordless digital telephone It is divided into Installing Optional Headset Troubleshooting Range and Performance Nine Simultaneous Conversation Channels Radio Interference Specifications Available Optional or Replacement Items Access Codes ...

Page 96: ... especially designed or modified for use with radio frequency equipment With the headset installed you can use the belt clip to carry the handset and conduct a conversation using the headset 1 Open the cover over the headset jack 2 Plug the headset in No other settings are needed All feature operations remain the same as using the handset When using the headset the handset earphone and microphone ...

Page 97: ...sure the nickel cadmium battery pack is properly placed on the handset Make sure that the charging contacts on the handset and base unit are clean Conversation interrupted frequently Make sure that the base unit antenna is fully vertical Move closer to the base unit Press 7 and get no dial tone Move closer to the base unit Cannot configure the cordless digital telephone Check both ends of all tele...

Page 98: ... range and performance from your cordless digital telephone try the following options Place the base units at least 3 to 6 feet away from the deskset at least 3 feet from metal structures and at least 6 feet from computers fax machines or other electronic equipment Use an AC outlet not associated with computer or electromagnetic equipment Wherever possible put the base units in the middle of the c...

Page 99: ...e same time Typically 20 to 30 phones can share the 9 channels Another factor is the distribution of the phones in a facility If your cordless digital telephones are disbursed throughout a facility there should not be contention for channels If there are more than nine cordless digital telephones in one area and nine users are using their cordless phones a tenth user would not be able to connect a...

Page 100: ...r Requirements 10VDC from supplied AC adapter Size Width 5 0 inches Depth 7 5 inches Height 3 7 inches Weight Approximately 1 lb 5 oz Handset Receive Transmit Frequency 903 20 to 924 95 mHz 9 channels Power Requirements Rechargeable Nickel Cadmium battery pack Size Width 2 125 inches Depth 875 inches Height 6 5 inches with antenna Weight Approximately 10 5 oz with battery Battery Capacity 400 mAh ...

Page 101: ...e 9 00 89 Available Optional or Replacement Items Contact your telephone system administrator for the following optional accessories and replacement parts Headset AC Adapter Base Unit Wall Mount Desktop Wallmount Charger Battery Backup 400 mAh Battery 730 mAh Battery User Guide Belt Clip 5397 ...

Page 102: ...ble may not cover all Feature Code entries For example and in this table are variable entries that may change with different Feature Access Codes Please see the relevant Digital Telephone User s Guide to specify the needed entry Feature Strata DK14 DK40 DK16e DK424 DK280 Strata DK8 DK16 DK24 56 96 Account Code RQI 7UQ RQI 7UQ Automatic Busy Redial Cancel 7 7 7 7 Automatic Busy Redial Set RQI 7UQ 7...

Page 103: ...e 3 7 Call Pickup External Page 7 7 Call Pickup Held Line 7 7 Call Pickup Int Pg DoorPhone 7 7 Call Pickup Other Groups 7 Call Pickup Own Group 7 Call Pickup Ringing Line 7 7 Call Pickup Station 7 7 Door Phones 7 7 1 Emergency Page 7 Hook Flash RQI 7UQ RQI 7UQ LCD Message Cancel 7 7 7 7 LCD Message Set 7 7 7 7 Message Waiting Cancel 7 7 Feature Strata DK14 DK40 DK16e DK424 DK280 Strata DK8 DK16 DK...

Page 104: ...n 7 6SHHG LDO or 7 6SHHG LDO or Speed Dial System 7 6SHHG LDO or or 7 6SHHG LDO or Timed Reminder Cancel 7 7 7 7 Timed Reminders 7 00 7 7 00 7 Toll Restr Override RQI 7UQ No RQI 7UQ No Trunk Access LCR General 7 No 7 No Trunk Access Line Groups 7 No 7 No Trunk Access Trunk Access 7 No 7 No Voice Mail ID 7 7 7 7 Voice Mail Retrieval 7 7 7 7 Feature Strata DK14 DK40 DK16e DK424 DK280 Strata DK8 DK16...

Page 105: ... Forward Busy can only be activated when Speed Dial is assigned to an function key or deleted from all buttons use Redial functions only if assigned to an function key on the cordless Using Speed Dial from the system will function only if assigned to an function key or Speed Dial key deleted from all buttons use ...

Page 106: ...enter In some systems is used as a general group code or to access Least Cost Routing LCR System users are required to dial in order to access an outside line If you press in a system programmed with LCR you may not hear internal dial tone depending on system programming See your System Administrator for the code which applies to your telephone To access a line Press PDN CO Line Access Code Notes ...

Page 107: ...ess code Tables 2 3 To enter a paging group access code Press PDN Access Code Table 2 Paging Groups Paging Group Access Code Paging Group Access Code Station Group A Station Group E Station Group B Station Group F Station Group C Station Group G Station Group D Station Group H Table 3 External Paging Zones External Paging Zone Access Code External Paging Zone Access Code DK14 DK40 DK424 all proces...

Page 108: ...sted below you can dial the number by entering the code such as or 6 Zone C Zone G Zone D Zone H Table 4 Speed Dial Access Codes Telephone System Size Station Speed Dial Codes System Speed Dial Codes Small System DK14 DK16e DK40 RCTUA a a Medium System RCTUBA BB and RCTUC D a a Large System RCTUE F a a Table 5 Speed Dial Number Linking System System Speed Dial Codes that can be Linked to other Spe...

Page 109: ...back 39 hold 38 B base unit controls and functions 5 battery 12 charging extra packs 13 extending life 14 removing and charging 12 before you begin 30 busy override 70 C call attendant console 39 hold 37 other groups 55 override 70 park and page 53 park orbits 52 pickup 57 stored station 76 system speed dial 76 within your group 55 call forward 46 all calls 47 busy 48 busy no answer 49 cancel 50 e...

Page 110: ...verride of forced account codes 41 erase a stored number 26 exclusive hold 38 executive override 71 F feature access codes 90 features 6 forced account codes 40 G group pickup 55 H handset 19 21 67 charging 22 controls 19 volume level 19 I installation 7 installing optional headset 84 ISDN buttons 33 61 L LCD low battery indicator 14 name number display 61 line buttons 81 low battery symptoms 14 M...

Page 111: ...peed dial 57 access codes 96 SP OCA tone first signaling 69 spread spectrum technology 1 start ISDN button 33 61 store a number 25 station speed dial numbers 75 sub subaddress ISDN button 61 switching calls to cordless digital telephone 23 to desk telephone 24 T timed reminders 77 toll restriction override 79 tone pulse dialing 40 tone voice first signaling 77 transfer a call 34 an active call 23 ...

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