9. TROUBLESHOOTING
EO1-12028
9. TROUBLESHOOTING
9- 1
9. TROUBLESHOOTING
Symptom Check
point
Solution
The power does not
turn on.
•
Is the power cord plugged in correctly?
•
Is the power supplied to the AC outlet?
•
Has the circuit breaker blown?
•
Plug in correctly.
•
If it is not a power failure,
check for the power supply to
the AC outlet with another
electric appliance.
When the power is not
supplied, contact your
nearest power company.
•
Check the circuit breaker.
The operator’s
display is hard to see.
•
Does the operator’s display reflect
sunlight or room light?
•
Is the tilt angle adjusted properly?
•
Is the brightness adjusted properly?
•
Refer to Section 5
Adjustment and adjust the
display angle.
•
Refer to Section 5
Adjustment and adjust the
brightness properly.
Floppy disk drive
cannot be used.
•
Is the floppy disk drive connected
properly?
•
Turn OFF the POS terminal,
and then connect the floppy
disk drive again.
Any data cannot be
written into the floppy
disk.
•
Is the floppy disk write protected?
•
Is the floppy disk formatted properly?
•
Is the memory insufficient?
•
Eject the floppy disk and
cancel the write protect.
•
Format the floppy disk
properly.
•
Delete unnecessary data or
prepare a new floppy disk.
Magnetic card reader
does comply-not
read the data.
•
Does the used card comply with the
standard?
•
Was the card moved too fast or too
slowly?
•
Is the card reading direction correct?
•
Use Track 1, 2 complying
with ISO1.
•
Move the card at the proper
speed. (10~150 cm/sec.)
•
Insert the card so that the
magnetic strip faces the
scanning head.
WARNING!
If you cannot solve a problem with the following solutions, do not attempt to repair it by yourself.
Turn the power off, unplug the POS Terminal, then contact the nearest TOSHIBA TEC service
representative for assistance.
