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Abridged English Manual
Customer Service
If you have any questions about a SoftBank handset or service, please call General Information. For service or handset repairs, please call Customer
Assistance.
SoftBank Customer Centers
From a SoftBank handset, dial toll free at 157 for General
Information or 113 for Customer Assistance.
SoftBank International Call Center
From outside Japan, dial
+81-3-5351-3491
(Please take care to dial the correct number.
International charges will apply to this call.)
Call These Numbers Toll Free from Fixed Line Phones
Hokkaido, Aomori, Akita, Iwate, Yamagata, Miyagi, Fukushima, Niigata, Tokyo, Kanagawa, Chiba,
Saitama, Ibaraki, Tochigi, Gunma, Yamanashi, Nagano, Toyama, Ishikawa, Fukui
General Information
0088-240-157
Customer Assistance
0088-240-113
Aichi, Gifu, Mie, Shizuoka
General Information
0088-241-157
Customer Assistance
0088-241-113
Osaka, Hyogo, Kyoto, Nara, Shiga, Wakayama
General Information
0088-242-157
Customer Assistance
0088-242-113
Hiroshima, Okayama, Yamaguchi, Tottori, Shimane, Tokushima, Kagawa, Ehime, Kochi, Fukuoka, Saga,
Nagasaki, Oita, Kumamoto, Miyazaki, Kagoshima, Okinawa
General Information
0088-250-157
Customer Assistance
0088-250-113
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