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How to Obtain Warranty Service
(1) Refer to the troubleshooting guide in your owner’s manual. This check list may solve your problem.
(2) In the U.S.A., only call the TACP toll free number 800-631-3811, or if in Hawaii or Canada see listing below within (30) days
after you find a defective product or part.
(3) Arrange for the delivery of the product to the TACP/THI/TCL Authorized Service Station or TACP Return Center. Products
shipped to the Service Station must be insured and safely and securely packed, preferably in the original shipping carton,
and a letter explaining the defect and also a copy of the bill of sale or other proof of purchase must be enclosed.
ATTENTION CANADIAN CONSUMERS:
Canadian consumers are requested to complete the special Canadian “Warranty Registration Form” enclosed, and forward this
completed form with a copy of bill of sale to TOSHIBA OF CANADA to “Register and Validate” their warranty. Product must be
purchased from an Authorized Canadian Dealer. Products purchased in the U.S.A. and used in Canada are not covered by these
warranties.
All warranties implied by state law, including the implied warranties of merchantability and fitness for a particular purpose, are
expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by state law
as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar obliga-
tions of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall TACP/THI be liable for con-
sequential or incidental damages.
No person, agent, distributor, dealer or company is authorized to change, modify or extend the terms of these warranties in any
manner whatsoever. The time within which an action must be commenced to enforce any obligation of TACP/THI arising under the
warranty or under any statute, or law of the United States or any state thereof, is hereby limited to ninety (90) days from the date
you discover or should have discovered, the defect. This limitation does not apply to implied warranties arising under state law. This
warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some states do not
allow limitation on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of incidental or
consequential damages, so the above provisions may not apply to you.
IMPORTANT: PACKING AND SHIPPING INSTRUCTION
When you send the product to a Service Station, you must use the original carton box and packing material, then insert the
original carton box containing the unit into another carton using more packing material.
In the Continental United States contact:
In Hawaii contact:
Toshiba Hawaii Inc.
327 Kamakee Street
Honolulu, HA 96814
(808)-521-5377
In Canada contact:
Consumer Electronics Group
191 McNabb Street
Markham, Ontario L3R 8H2
(905)-470-5400
Consumer Electronics Group
1643 North Service Road
Droval, QC H9P 1J1
(514)-856-4100
Consumer Electronics Group
22171 Fraserwood Way
Richmond, B.C. V6W 1J5
(604)-303-2500
Toll Free
800-631-3811
LIMITED WARRANTY DVD VIDEO PLAYER (Continued)
