Toshiba SD-2705, Service Manual, Page: 25 / 78

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LIMITED W
ARRANTY
DVD VIDEO PLA
YER (Cont
’d)
How to Obtain W
arranty Service
(1)
Refer to the troubleshooting guide in your owner
’s manual.
This check list may solve your problem.
(2)
In the U.S.A., only call the
T
ACP
toll free number 800-631-381
1, or if in Hawaii or Canada see listing below within (30) days
after you find a defective product or part.
(3)
Arrange for the delivery of the product to the
T
ACP/THI/TCL
Authorized Service Station or
T
ACP
Return Center
. Products
shipped to the Service Station must be insured and safely and securely packed, preferably in the original shipping carton, and a letter explaining the defect and also a copy of the bill of sale or other proof of purchase must be enclosed.
A
TTENTION CANADIAN CONSUMERS:
Canadian consumers are requested to complete the special Canadian
“W
arranty Registration Form
” enclosed, and forward this
completed form with a copy of bill of sale to
T
OSHIBA
OF CANADA
to
“Register and V
alidate
” their warranty
. Product must be
purchased from an
Authorized Canadian Dealer
. Products purchased in the U.S.A. and used in Canada are not covered by
these warranties.
All warranties implied by state law
, including the implied warranties of merchantability and fitness for a particular purpose,
are
expressly limited to the duration of the limited warranties set forth above. With the exception of any warranties implied by st
ate law
as hereby limited, the foregoing warranty is exclusive and in lieu of all other warranties, guarantees, agreements and similar
oblig-
ations of manufacturer or seller with respect to the repair or replacement of any parts. In no event shall
T
ACP/THI be liable f
or
consequential or incidental damages. No person, agent, distributor
, dealer or company is authorized to change, modify or extend the terms of these warranties in any
manner whatsoever
.
The time within which an action must be commenced to enforce any obligation of
T
ACP/THI arising under the
warranty or under any statute, or law of the United States or any state thereof, is hereby limited to ninety (90) days from the
date
you discover or should have discovered, the defect.
This limitation does not apply to implied warranties arising under state la
w.
This warranty gives you specific legal rights and you may also have other rights which may vary from state to state. Some state
s
do not allow limitation on how long an implied warranty lasts, when an action may be brought, or the exclusion or limitation of
inci-
dental or consequential damages, so the above provisions may not apply to you. IMPORT
ANT
: P
ACKING
AND SHIPPING INSTRUCTION
When you send the product to a Service Station, you must use the original carton box and packing material, then insert the original carton box containing the unit into another carton using more packing material.
In the Continental United States contact:
In Hawaii contact:
T
oshiba Hawaii Inc.
327 Kamakee Street Honolulu, HA
96814
(808)-521-5377
In Canada contact: Consumer Electronics Group 191 McNabb Street Markham, Ontario L3R 8H2 (905)-470-5400
Consumer Electronics Group 1643 North Service Road Droval, QC H9P
1J1
(514)-856-4100
Consumer Electronics Group 22171 Fraserwood W
ay
Richmond, B.C. V6W 1J5 (604)-303-2500
OTHERS
P
AGE 45
Toll Free 800-631-3811
LIMITED W
ARRANTY
DVD VIDEO PLA
YER
T
oshiba
America Consumer Products, Inc. (
“TA
C
P
”),
T
oshiba Hawaii (
“THI
”) and
T
oshiba Canada Limited (
“TCL
”) make the follow-
ing limited warranties.
These limited warranties extend to original purchaser or any person receiving this set as a gift from t
he orig-
inal purchaser and to no other purchaser or transferee. Limited Ninety (90) Day W
arranty
T
ACP/THI warrant this product against defects in materials or
workmanship for a period of ninety (90) days after the date of original retail purchase. During this period,
T
ACP/
THI will
repair or replace a defective product or part, at their option, with a new or refurbished product or part without charge to you.
Y
ou must deliver the entire product to a
T
ACP/THI
Authorized Service Station.
Y
ou are responsible for all trans-
portation and insurance charges for the unit to and from the Authorized Service Station. If you live in the U.S.A. you may
, at your option, return your DVD Unit to:
T
oshiba
America Consumer Products Inc.
Returns Center 1420C T
oshiba
Dr
.
Lebanon, TN
37087
Upon receipt we will, at our option, exchange the DVD Unit with a new or refurbished unit.
Canadian consumers are
requested to contact TCL. In Hawaii consumers are requested to contact THI. Limited One (1)
Y
ear W
arranty
T
ACP/THI further warrant the parts in this product against
defects in materials or workmanship for a period of one (1) year after the date of original retail purchase. During this peri- od,
T
ACP/THI will repair or replace a defective product or part,
at their option, with a new or refurbished product or part with- out charge to you, except that if a defective part is replaced after ninety (90) days from the date of the original retail pur- chase you pay labor charges involved in the replacement.
Y
ou
must also deliver the entire product to a
T
ACP/THI
Authorized
Service Station.
Y
ou are responsible for all transportation and
insurance charges for the unit to and from the
Authorized
Service Station. If you live in the U.S.A. you may
, at your
option, return your DVD Unit to:
T
oshiba
America Consumer Products Inc.
Returns Center 1420C T
oshiba
Dr
.
Lebanon, TN
37087
Upon receipt we will, at our option, exchange the DVD Unit with a new or refurbished unit.
Canadian Consumers are
requested to contact TCL. In Hawaii consumers are requested to contact THI. Rental Units The warranty for rental units begin with the first rental or thirty (30) days from the date of shipment to the rental firm, whichev- er comes first.
Commercial Units Products sold and used for commercial use have a limited ninety (90) day warranty for all parts and labor
.
Owner
’s Manual
Y
ou should read the owner
’s manual thoroughly before operat-
ing this product.
Y
ou should complete and mail the enclosed
Demographic card within ten (10) days after you, or the person who has given you this product as a gift, purchased this prod- uct.
This is one way to enable
T
ACP
to provide you with better
customer service and improved products. Failure to return the card will not af
fect your rights under this warranty
.
Y
our Responsibility
The above warranties are subject to the following conditions: (1)
Y
ou must retain your bill of sale or provide other proof of
purchase.
(2)
Y
ou must notify a
T
ACP/THI/TCL
/Authorized Service
Station within thirty (30) days after you discover a defective product or part.
(3)
All warranty servicing of this product must be made by a T
ACP/THI/TCL
Authorized Service Station.
(4)
U.S.A. warranties are ef
fective only if the product is pur-
chased and operated in the Continental U.S.A. or Puerto Rico.
(5)
Labor service charges for set installation. Set up, adjust- ment of customer controls and installation or repair of antenna systems are not covered by this warranty
.
Reception problems caused by inadequate antenna sys- tems are your responsibility
.
(6)
W
arranties extend only to defects in materials or workman-
ship as limited above and do not extend to any product or parts which have been lost or discarded by you or to dam- age to products or parts caused by misuse, accident, dam- age caused by
Acts of God, such as lighting or fluctuations
in electric power
, improper installation, improper mainte-
nance or use in violation of instructions furnished by us; or to units which have been altered or modified without autho- rization of
T
ACP/THI/TCL
or to damage to products or part
thereof which have had the serial number removed, altered, defaced or rendered illegible.
(7)
Should you elect to return your DVD Unit to
T
ACP
after the
ninety (90) days and within one (1) year
, or after the war-
ranty period has expired: Call (800)-631-381
1 to receive
information concerning an exchange price. Payment must be enclosed with product in the form of a certified check or money order including reason for return.
(8)
Physically damaged DVD Units are not acceptable for repair or exchange whether in or out of warranty and will be returned as received.
(Continued)
P
AGE 44
OTHERS
MODEL:SD-2715