Toshiba Satellite R840 Series User Manual Download Page 35

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Contents

5.375 x 8.375 ver 2.3

Chapter 6: If Something Goes Wrong ................................... 181

Problems that are easy to fix ................................181
Problems when you turn on the computer............182
The Windows

operating system is not

working...........................................................184
Using Startup options to fix problems ............185
Internet problems ...........................................186
The Windows

operating system can

help you ....................................................186

Fixing a problem with Device Manager .................187

Checking device properties .............................187

Memory problems ................................................188
Power and the batteries ........................................188
Keyboard problems...............................................190
Display problems ..................................................190
Disk or storage drive problems.............................192

Error-checking ................................................192

Optical disc drive problems...................................193
Sound system problems .......................................194
ExpressCard

problems ........................................195

ExpressCard

checklist ...................................195

Resolving ExpressCard

problems .................195

Printer problems ...................................................197
Wireless networking problems..............................198
DVD operating problems.......................................200
Develop good computing habits ...........................201

Data and system configuration backup in

the Windows

operating system...............202

If you need further assistance...............................206

Before you contact Toshiba ............................206
Contacting Toshiba .........................................207

Other Toshiba Internet Web sites..........................208
Toshiba’s worldwide offices..................................208

Summary of Contents for Satellite R840 Series

Page 1: ...eb site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 181 in this guide Tecra R840Series User sGuide ...

Page 2: ... THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important data ...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...r and ringer equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It i...

Page 5: ...Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If...

Page 6: ...t prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical g...

Page 7: ...aneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more ...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...bove item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company tra...

Page 12: ...tion shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m 4 This equipment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices...

Page 13: ...MMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only Radio Approvals for Wireless Devices The following information is dependent on what type of wireless device is in your computer Not all devices are available on all m...

Page 14: ...a Indonesia Ireland Israel Italy Japan Jordan Kenya Kuwait Latvia Lebanon Liechtenstein Lithuania Luxemburg Malawi Malaysia Malta Martinique Mayotte Mexico Monaco Montenegro Montserrat Morocco Netherlands New Caledonia New Zealand Nicaragua Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serb...

Page 15: ...ries regions in the following table Do not use this equipment except in the countries regions in the following table Albania Antigua Aruba Australia Azerbaijan Bahamas Bahrain Bangladesh Barbados Barbuda Bermuda Bolivia Brazil Brunei Canada Chile China Colombia Costa Rica Croatia Ecuador El Salvador EU R TTE Countries Georgia Grenada Guatemala Hong Kong India Japan Jordan Kazakhstan Kenya Kyrgyzst...

Page 16: ...alaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE United Arab Emirates Ukra...

Page 17: ...tricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respectively may be used outdoors in France Please contact A R T http www art telecom fr for applicable procedures to follow Bande de fréquence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent être utilisés endroits extérieur en France Vous pouvez contacter l Autorité de Régulation des Télécommunications http ...

Page 18: ...t be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device Th...

Page 19: ...t El Salvador Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru P...

Page 20: ...r Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines...

Page 21: ...Salvador Estonia Finland France Germany Ghana Greece Grenada Guatemala Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jate Japan Telec Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Morocco Mozambique Nambia Nepal Netherlands Netherlands Antilles New Zealand...

Page 22: ... Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambi...

Page 23: ...luetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Pleas...

Page 24: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 25: ...for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is min...

Page 26: ...u would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Article 14 Unless approved for any model accredited low power radio frequency electric machinery any com...

Page 27: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 28: ...iation Secure Digital and SD are trademarks of SD Card Association Wi Fi is a registered trademark of the Wi Fi Alliance All other brand and product names are trademarks or registered trademarks of their respective companies Licenses This Product is licensed under the AVC the VC 1 and the MPEG 4 Part 2 Visual patent portfolio licenses for the personal and non commercial use of a consumer to i enco...

Page 29: ...ications 41 Other documentation 41 Service options 41 Chapter 1 Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable 43 Precautions 43 Important information on your computer s cooling fan 45 Setting up your computer 45 Connecting to a power source 46 Charging the main battery 48 ...

Page 30: ... without changing the internal storage drive partitions 65 Recovering to a custom size partition 68 Creating recovery DVDs media 70 Restoring from recovery DVDs media 73 Erasing the Internal Storage Drive 75 Checking the internal storage drive operating status 76 Installing drivers and applications 77 Using the Toshiba Dual Pointing Device 77 Using the touch pad 78 Adjusting touch pad settings 82 ...

Page 31: ...he Shut down command 90 Using and configuring Hibernation mode 92 Using and configuring Sleep mode 95 Closing the display panel 98 Customizing your computer s settings 98 Caring for your computer 98 Cleaning the computer 98 Moving the computer 99 Using a computer lock 99 Chapter 2 Learning the Basics 100 Computing tips 100 Using the keyboard 101 Character keys 102 Making your keyboard emulate a fu...

Page 32: ...a 114 Removing a disc with the computer on 115 Removing a disc with the computer off 115 Caring for optical discs 116 Toshiba s online resources 116 Chapter 3 Mobile Computing 117 Toshiba s energy saver design 117 Running the computer on battery power 118 Battery Notice 118 Power management 120 Using additional batteries 120 Charging batteries 120 Charging the main battery 121 Charging the RTC bat...

Page 33: ...ures 135 Exploring the desktop 135 Finding your way around the desktop 136 Setting up for communications 138 Connecting your computer to a network 139 Exploring audio features 140 Recording sounds 140 Using external speakers or headphones 140 Using the Web Camera 141 Using an ExpressCard 142 Inserting an ExpressCard 142 Removing an ExpressCard 142 Using the Memory card reader 143 Inserting memory ...

Page 34: ...ting the TOSHIBA Sleep Utility 165 USB Sleep and Charge 165 Enabling Disabling USB Sleep and Charge 167 Power supply mode settings 167 TOSHIBA Button Support 168 TOSHIBA Accessibility 169 Trusted Platform Module TPM 170 Fingerprint Authentication Utility 171 Fingerprint utility limitations 171 Using the Fingerprint Authentication Utility 171 Fingerprint Logon 172 Care and maintenance of your finge...

Page 35: ...nd the batteries 188 Keyboard problems 190 Display problems 190 Disk or storage drive problems 192 Error checking 192 Optical disc drive problems 193 Sound system problems 194 ExpressCard problems 195 ExpressCard checklist 195 Resolving ExpressCard problems 195 Printer problems 197 Wireless networking problems 198 DVD operating problems 200 Develop good computing habits 201 Data and system configu...

Page 36: ...lume Mute 213 Lock Instant security 214 Power plan 215 Sleep mode 216 Hibernation mode 217 Output Display switch 218 Display brightness 219 Disabling or enabling wireless devices 220 Disabling or enabling the touch pad 221 Cursor control overlay 222 Numeric overlay 222 Keyboard hot key functions 223 Appendix B Power Cord Cable Connectors 224 Glossary 225 Index 240 ...

Page 37: ...nergy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that...

Page 38: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 39: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 40: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 41: ...uter comes with the following documentation An electronic version of the User s Guide this document A Quick Start Card A Resource Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited wa...

Page 42: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 43: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 44: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 45: ...ing your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooling ...

Page 46: ... ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been pro...

Page 47: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows green Never attempt to connect or disconnect a power plug with wet hands Fail...

Page 48: ...nging the main battery on page 129 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows green After that the battery will be completely charged and ready to power the compute...

Page 49: ...ly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your co...

Page 50: ... to ensure that all drives and slots are empty 3 Press and release the power button The ON OFF light glows green Sample Illustration Turning on the power The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Setting up your software When you turn on the computer for...

Page 51: ...ion Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 50 After starting your computer for the first time you may want t...

Page 52: ...nstalling a memory module Memory modules can be installed in the memory module slots on the underside of the computer You will need a small Phillips screwdriver for this procedure If the computer has been running recently the memory module s may be hot The surrounding area may also be hot Allow the module s to cool to room temperature before replacing it Avoid touching the cover the module s and t...

Page 53: ...nly one memory module is to be installed it must be installed in Slot A If the computer is on begin at step 1 otherwise skip to step 3 1 Click Start Sample Image Shut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off 3 Unplug and remove any cables connected to the computer in...

Page 54: ...ng the battery from the computer on page 129 Sample Illustration Locating the memory module slot cover 6 Using a small Phillips screwdriver loosen the captive screw that secures the memory module slot cover Sample Illustration Removing the memory module slot cover Memory module Front of computer slot cover Back of computer ...

Page 55: ...r may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on the underside of the computer If no memory slot is available you must remove a module by performing steps 2 3 of Removing a memory module on page 58 If your system has the memory modules stacked on top of one another you m...

Page 56: ...mory slot s socket at approximately a 30 degree angle to the horizontal surface of the computer Sample Illustration Inserting the memory module into the socket 13 Once the module s connector is fully inserted into the socket press downward on the top edge of the module to seat the module into the latches at the sides of the socket These latches should snap into place securely with the correspondin...

Page 57: ...place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 14 Replace the memory module slot cover and secure it using the screw 15 Re insert the main battery For more information on inserting the main battery see Inserting a charged battery on page 1...

Page 58: ...at surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the compute...

Page 59: ...If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows...

Page 60: ... are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those loca...

Page 61: ... socket and lined up squarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel ...

Page 62: ...covery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 75 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be s...

Page 63: ...daptor You can recover the original factory image returning the computer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 73 To recover the original fact...

Page 64: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 65: ...cating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering without changing the internal storage drive partitions Recovering without changing the internal storage drive partitions deletes all information stored on the C drive Be sure to save your work to external media before executing the recovery see Backing up your work on page 1...

Page 66: ...he second method see Restoring from recovery DVDs media on page 73 To recover using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 4 A warning scr...

Page 67: ...ecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover without changing the hard drive partitions Sample Image Recovery of Factory Default Software screen 7 Click Next A confirmation message displays reminding you that all data on the C drive will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing ...

Page 68: ...power source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedur...

Page 69: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 70: ...work to external media before proceeding see Backing up your work on page 109 9 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 10 Press any key on the keyboard to restart the computer Creating recovery DVDs media It is strongly recommended that you create recovery DVDs media If the recovery files on your internal stor...

Page 71: ...ll prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click Start All Programs My Toshiba and the...

Page 72: ...If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device befo...

Page 73: ...ur recovery DVDs media For instructions on creating recovery DVDs media see Creating recovery DVDs media on page 70 With recovery media you can Recover to out of box state recommended recovery method Recover without changing the internal storage drive partitions Recover to a custom size partition For more information on these options see Recovering the Internal Storage Drive on page 61 When you re...

Page 74: ...inue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing the hard drive partitions If you want to recover the C partition only leaving...

Page 75: ...es to continue To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depending on which ...

Page 76: ...edia on page 70 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start...

Page 77: ...le Illustration Toshiba Dual Pointing Device buttons AccuPoint II pointing device Moves the cursor and selects items on the screen To move the cursor gently push the pointing device in the direction you want the cursor to move Pushing harder on the pointing device moves the cursor faster Primary button Performs the same function as the left button on a mouse When a step instructs you to click or c...

Page 78: ...your finger across the touch pad from left to right To move it to the left side slide your finger from right to left Because the touch pad is much smaller than the display screen moving your cursor across the screen often means having to move your finger several times across the touch pad in the preferred direction Once you have positioned your cursor you can click it into place by either double t...

Page 79: ... to your computer Some of the following features may need to be enabled before they can be used To enable the following features click on the Mouse icon in the Optimize tab of Toshiba Assist Click the Device Settings tab and then click Settings To Do the following Example Move the on screen pointer Slide your finger across the touch pad in the direction you want to move the pointer To move the poi...

Page 80: ... open Right click an item 1 Move the pointer to the item you want to right click 2 Press and release the secondary control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Click the secondary right hand control button Scroll vertically Slide your finger along the right edge of the touch pad in the direction you w...

Page 81: ... touch pad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the touch pad Sample Illustration Circular scrolling vertically Sample Illustration Circular scrolling horizontally Zoom in out To zoom in Place two fingers close together on the touch pad and then slide them apart To zoom out Place two fingers slightly apart on...

Page 82: ...d s control buttons and move the pointer by sliding your finger on the touch pad Adjust the sensitivity of the touch pad so that it is less responsive to accidental light taps and lighter finger pressure Touch pad setting options vary by computer model The touch pad settings are accessible through the Mouse Properties option of the Windows Control Panel For more information please visit www suppor...

Page 83: ... buttons and move the pointer by sliding your finger on the touch pad To disable tapping only use the Mouse Properties option in the Windows Control Panel When the touch pad is disabled the touch pad primary and secondary buttons will also be disabled However the AccuPoint and AccuPoint button functions will remain enabled Using external display devices Your computer comes with a built in display ...

Page 84: ...lay device Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB monitor port on the side of the computer 3 Connect the device s power cable to a live ele...

Page 85: ...takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order the last two options are available if an external monitor is connected Built in display only Built in display and external monitor simultaneously External monitor only Built in display and TV or other external video device TV or other ext...

Page 86: ...nnecting the printer to your computer If you do not install the software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible chec...

Page 87: ... AC outlet Setting up a printer Some printers require a specific installation process Refer to your printer installation guide for instructions before completing the following procedure If your printer does not support Plug and Play follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Control Panel Hardware and Sound and then under Devices and P...

Page 88: ...ep Each option has its advantages Use the Shut down or Hibernate command if you will not be using the computer for several days or if you must turn off your computer You must turn off your computer in order to upgrade your computer s internal hardware such as memory TECHNICAL NOTE Before using the Shut down option to turn off your computer save your files and make sure all disk disc activity light...

Page 89: ...n mode on page 92 Sleep mode The Sleep command places the computer into a power saving mode Sleep saves the current state of the computer to memory so that when you restart the computer you can continue working from where you left off After your computer sleeps for an extended period of time the Windows operating system may save any open documents and programs to your internal storage drive and th...

Page 90: ...open programs shuts down the operating system and then turns off your computer To turn off your computer using the Shut down command 1 Click Start Sample Image Shut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off t...

Page 91: ... Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen ...

Page 92: ...tton 6 Click Apply 7 Click OK Once the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows green If you turn off the computer by closing the display panel you can start it again by opening the display panel ...

Page 93: ...can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears ...

Page 94: ... These options can be set separately for how they operate while the computer is running on battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power butto...

Page 95: ...splay panel Using and configuring Sleep mode To turn off the computer using the Sleep command 1 Click Start and then click the arrow next to the Shut down button in the lower right corner of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu The computer saves the status of all open programs and files to the memory turns off the display and enters into a low power mode The...

Page 96: ...the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never 4 Click Change advanced po...

Page 97: ...r is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer is configured you can place it into Sleep mode by ...

Page 98: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 126 There are additional custom settings you can choose See Utilities on page 146 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 99: ...puter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object...

Page 100: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 107 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset ...

Page 101: ...files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both T...

Page 102: ...ad Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key sim...

Page 103: ...s keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or contro...

Page 104: ...taneously The cursor control overlay light glows when the cursor control overlay is on To disable the cursor control overlay hold down the Fn key and press F10 again The cursor control overlay light goes out Starting a program The easiest way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows E...

Page 105: ...lick the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the contents of...

Page 106: ...ordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sam...

Page 107: ...t regular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 Click on the arrow in the upper left corner of your Windows based application to display the drop down menu and then click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog...

Page 108: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 109: ...e in case something happens to your computer You can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 203...

Page 110: ...ve Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to...

Page 111: ...tton Press to release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive When the disc tray is open be careful not to touch the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a ...

Page 112: ...c To insert an optical disc into the drive 1 Make sure the computer is turned on The drive will not open if the computer s power is off 2 Make sure the drive s in use indicator light is off 3 Press the drive s eject button The disc tray slides partially out of the drive 4 Grasp the tray and pull it fully open Sample Illustration Drive tray fully extended 5 Hold the disc by its edges and check that...

Page 113: ...ing contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly handle the discs you could lose data 8 Make sure the disc is completely on the spindle and is lying flat on the tray If you insert the disc incorrectly it may jam the drive If this happens contact Toshiba support for assistance 9 Push the disc tray in by pressing gently on the ...

Page 114: ...To do this follow these steps 1 Click Start and then Computer 2 Double click the optical disc drive icon The drive will run the optical disc If your disc does not run using this method try using an application that is associated with the media on the disc For example if it is a music CD open Windows Media Player and use it to select and then play the CD For other types of media use the associated ...

Page 115: ... recording or viewing of certain optical media For details on how to use the software please refer to the respective Online Help menus Removing a disc with the computer on To remove an optical disc with the computer turned on 1 Press the eject button on the drive Do not press the eject button while the drive in use indicator light is glowing Doing so could damage the disc or the drive Also if the ...

Page 116: ...from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc and wipe toward the outward edge not in a circle If necessary moisten the cloth with water or a neutral cleaner not benzine or rubbing alcohol Let the disc dry complet...

Page 117: ...n it is not being used thereby conserving energy and saving money in the process It has a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling ...

Page 118: ...f features some of which may or may not be available on a particular Toshiba computer depending on the model selected See easyguard toshiba com for detailed information Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that provides power when you are away from an AC outlet You can recharge it many times Battery Notice Battery life rating is for com...

Page 119: ...y meter it is helpful to fully discharge the battery periodically Please see Maintaining your battery on page 132 for procedures If the computer is continuously operated on AC power either through an AC adaptor or a port replicator if applicable to your system for an extended period more than a month the battery may fail to retain a charge This may shorten the life of the battery and may cause the...

Page 120: ...d need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to be charged before you can use it to power the compute...

Page 121: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 122: ...s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows green when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power ma...

Page 123: ...F light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations System indicator lights Available on certain models Power button AC power light Battery light Internal storage drive light Memory card reader light ON OFF light Wireless WAN Wireless indicator light indicator li...

Page 124: ...king in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and repla...

Page 125: ...Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen...

Page 126: ...is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe h...

Page 127: ...cation levels internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan ...

Page 128: ... lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the TOSHIBA eco power plan press the eco Utility button Sample Illustration Locating the eco Utility button The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking re...

Page 129: ...it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Removing the battery from the computer To remove the battery 1 Save your work 2 Turn off the compute...

Page 130: ...ch as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has...

Page 131: ...e battery from the computer on page 129 6 Restart the computer Taking care of your battery The following sections offer tips on how to take care of your battery and prolong its life Safety precautions If the battery pack produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power...

Page 132: ...nstalled in reverse polarity Charge the battery only in the computer or in a battery charger designated as an approved option When you install the battery pack you should hear a click when it is seated properly Do not expose the battery pack to fire The battery pack could explode Maintaining your battery Fully discharging your battery pack will allow better accuracy of the battery meter To fully d...

Page 133: ...ly recharged the battery You must discard a battery if it becomes damaged Never attempt to dispose of a battery pack by burning or by throwing it into a fire and never allow exposure to a heating apparatus e g microwave oven Heat can cause a battery pack to explode and or release caustic liquid both which may possibly cause serious injury Always dispose of used battery packs in compliance with all...

Page 134: ...www dtsc ca gov hazardouswaste perchlorate Traveling tips The environmental precautions listed in Selecting a place to work on page 42 also apply while traveling Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of ex...

Page 135: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 136: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 137: ...Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Sta...

Page 138: ...aker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate across the telephone lines with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi F...

Page 139: ...t cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask for help when connecting to a Wi Fi network Setting up the connection To set up an office connection consult your network administrator for network settings and additional con...

Page 140: ... to the computer 2 Click Start All Programs Accessories and then Sound Recorder Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equi...

Page 141: ...r headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you...

Page 142: ...removethe card slot protector beforeyou caninsert a card 2 Insert the ExpressCard Sample Illustration Inserting an ExpressCard 3 When the card is almost all the way into the slot push firmly but gently to ensure a firm connection with the computer Do not force the card into position Removing an ExpressCard 1 Prepare the card for removal by clicking on the Show hidden icons button if necessary in t...

Page 143: ...ecure Digital SD or MultiMediaCard MMC media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc To use a micro or mini SD Card an SD adapter is required The Memory card reader may also support other types of media Do not use the Copy Disk function for this type of media To copy data from one media to an...

Page 144: ...licking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip...

Page 145: ... about USB Sleep and Charge please see TOSHIBA Sleep Utility on page 165 Using the expansion port The expansion port located on the bottom of your computer is used to attach expansion devices such as a Port Replicator not shipped with your system A Port Replicator is an excellent investment if you are using your computer both in and out of the office While you are using your computer away from you...

Page 146: ...ese utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA Security Assist TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mo...

Page 147: ...onitor ConfigFree TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimi...

Page 148: ...148 Utilities TOSHIBA Assist Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 149: ...149 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password TOSHIBA Security Assist Sample Image TOSHIBA Assist window Secure tab ...

Page 150: ...150 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 151: ...available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA Sleep Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 152: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 153: ...rtain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer A single user password supports the instant and power on password functions When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and the...

Page 154: ...esponsible for any losses that may occur to you your organization or others as a result of the inability to access the computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility win...

Page 155: ...ck Delete A pop up screen appears asking for a password 5 Enter the password then click OK A message displays confirming that the password has been deleted 6 Click OK to exit Using a user password A user password provides instant password and power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your passwo...

Page 156: ...assword to a text file or external media of your choice or click Cancel to continue without saving the password to a text file 8 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Delete...

Page 157: ...ng Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the...

Page 158: ...TOSHIBA Assist The TOSHIBA Security Assist main window appears Sample Image TOSHIBA Security Assist window From the main window you can select a category that shows the type of passwords or other security features that can be used in that scenario The available categories are Boot Setting Select this category to set up security features that will prevent an unauthorized user from even starting up ...

Page 159: ...aver Setting for resuming from sleep or hibernation Set up what you want your system to do when it resumes from Sleep or Hibernation Setting for closing the lid Set up what you want your system to do when the display panel is closed or re opened TPM Settings Select this category to set up the Trusted Platform Module available on certain models TPM State Verify whether the TPM is enabled or disable...

Page 160: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 161: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection Utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 162: ...Sound and then under Devices and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears The settings you can change are divided into these categories Buttons Pointers Pointer Options Hardware Advanced You may see additional categories depending on your particular pointing device 2 Adjust the settings as desired then click OK ...

Page 163: ...en General tab options The TOSHIBA HWSetup screen may have the following tabs Advanced Allows you to enable disable the ports and features on your computer Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F...

Page 164: ...ng time of your battery Always Low Sets the CPU speed to low when using either the battery or the AC adaptor Display Allows you to change various default settings for the built in display When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press Fn F5 For more information see Directing the display output w...

Page 165: ... USB bus power DC 5V to the USB port even when the computer is in Sleep mode Hibernation mode or shutdown state powered off This function can only be used for the port that supports the USB Sleep and Charge function hereinafter called compatible port Compatible ports are USB ports that have the symbol icon You can use the USB Sleep and Charge function to charge certain USB compatible external devi...

Page 166: ... connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF of ...

Page 167: ...in level Use the slider at the bottom of the utility window beneath the Lower limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer pr...

Page 168: ...TOSHIBA Button Support TOSHIBA Button Support allows you to customize the system control buttons These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button Support screen 2 Under Button Name selec...

Page 169: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 170: ... Platform Module Utility Infineon TPM Trusted Platform Module Installation Guide 2 Follow the directions on your screen Once the TPM files have been installed you will need to enable the TPM feature through your system s BIOS To enable TPM 1 Power on your system while holding down the Esc key 2 Press F1 when directed 3 Press the PgDn key 4 Press the down arrow key until TPM is highlighted then pre...

Page 171: ... that might arise out of the use of the fingerprint software or utility Using the Fingerprint Authentication Utility To access the Fingerprint Authentication Utility click Start All Programs TOSHIBA Utilities and then select the Fingerprint Utility For information on enrolling fingerprints and using the utility please refer to your online help file It is recommended that you complete the Fingerpri...

Page 172: ...e guidelines and or procedures might result in damage to the reader or cause reader failure finger recognition problems or lower finger recognition success rate Do not scratch or poke the reader with your nails or any hard or sharp objects Do not press the reader with too much pressure Do not touch the reader with a wet finger or any wet objects Keep reader surface dry and free of water vapor Do n...

Page 173: ...re fingers Enroll additional fingers if recognition failure occurs often using enrolled fingers Check your finger condition Changed conditions such as injured rough extremely dry wet soiled dirty oily soaked or swollen fingers may lower the recognition success rate Also if the fingerprint is worn down or the finger becomes thinner or fatter the recognition success rate may be lowered The fingerpri...

Page 174: ... message will be displayed when recognition is abnormal or recognition is not successful within a fixed duration The recognition success rate may differ from user to user TOSHIBA does not guarantee that this fingerprint recognition technology will be error free TOSHIBA does not guarantee that the fingerprint reader will recognize the enrolled user or accurately screen out unauthorized users at all...

Page 175: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 176: ...nd AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very sma...

Page 177: ...connections ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your...

Page 178: ... to a network the ConfigFree icon in the notification area is displayed with an X ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired a...

Page 179: ...iles to handle these networking environments A profile contains the currently configured network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you ena...

Page 180: ...file 1 Click the icon in the notification area 2 Move the pointer to Profiles 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 181: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 182: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light I...

Page 183: ...riods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging batteries on page 120 The AC power light is blinking If the AC power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power ligh...

Page 184: ... current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95...

Page 185: ...ocedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480...

Page 186: ...r your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can ass...

Page 187: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 188: ...he error the memory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries You...

Page 189: ...on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options ...

Page 190: ...n that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instant...

Page 191: ...een Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the col...

Page 192: ...not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more f...

Page 193: ...nistrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or the AC adaptor cable are properly conn...

Page 194: ...un correctly but others do not Check that the type of disc you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at pcsupport toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the ...

Page 195: ...does not have built in drivers for your ExpressCard and the card did not come with an operating system driver it may not work under the operating system Contact the manufacturer of the ExpressCard for information about using the card under the operating system ExpressCard checklist Make sure the card is inserted properly into the slot Make sure all cables are securely connected Occasionally a defe...

Page 196: ... an item with a yellow shield with an exclamation mark in it This indicates there is a resource conflict Do one of the following If there is a resource conflict right click the item marked with the yellow exclamation point and select Uninstall from the menu and then proceed to step 6 If no resource conflict is indicated contact the card manufacturer for additional troubleshooting assistance 6 Clic...

Page 197: ...is properly connected If the card is attached to an external device check that the connection is secure Refer to the card s documentation which should contain a troubleshooting section Printer problems This section lists some of the most common printer problems The printer will not print Check that the printer is connected to a working power outlet turned on and ready on line Check that the printe...

Page 198: ...rking problems specifically wireless Wi Fi networking The terms and concepts used assume a basic understanding of networks and may be for more advanced users If you need assistance or if you are not familiar with the terminology please see Windows Help and Support or contact your computer technician If your computer is equipped with an internal Wi Fi adapter verify that the Wireless antenna is ON ...

Page 199: ...d Connect your computer directly to your router or broadband modem by plugging a standard CAT5 Ethernet patch cable sold separately into your computer s RJ45 Ethernet port If your connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point ven...

Page 200: ... appear in the list 6 See Checking device properties on page 187 for instructions on using Device Manager to view the optical disc drive properties 7 Check the Toshiba Web site for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM movie or title Change the setting for when to turn off the display using the following steps 1 Click Start Contr...

Page 201: ...k and copy files to your network partition Some people use a combination of these methods backing up all files to tape weekly and copying critical files to external media on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all...

Page 202: ... established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point us...

Page 203: ...nd save all open files 6 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the...

Page 204: ... and Adobe Photoshop or utility software such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 202 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the sta...

Page 205: ... each additional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the icon USB Sleep a...

Page 206: ...mode A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port available on certain models while the computer is in Sleep or Hibernation mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Before connecting the eSATA device to your computer and external power source read the documentation that ...

Page 207: ... to help you Toshiba s Technical Support Web site For technical support or to stay current on the most recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com Toshiba voice contact Before calling Toshiba make sure you have Your computer s serial number The computer and any optional devices rel...

Page 208: ...hiba com Toshiba USA Self Service support web site laptopforums toshiba com Community discussion forums for Toshiba laptop users Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba ...

Page 209: ...éxico S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mexico DF Spain Toshiba Information Systems España S A Parque Empresarial San Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom Unite...

Page 210: ... and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions ODD Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless Touch pad Cursor overlay Numeric overlay ...

Page 211: ... Fn key The TOSHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key Card appear...

Page 212: ... are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Optical disk drive or Fn This TOSHIBA Card or hot key opens closes the optical disk drive tray on your computer Selecting this Card or pressing the hot key displays the following options Sample Image ODD options To open the ...

Page 213: ...BA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Sample Image Volume Mute options To enable mute select To disable mute select ...

Page 214: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 215: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 216: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 95 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 217: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 92 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 218: ...rnal monitor simultaneously External monitor only Built in display and TV or other external video device TV or other external video device External monitor and TV Built in display and external monitor extended mode Built in display and TV extended mode External monitor and TV extended mode Swap Switch primary display between internal display and external monitor when using extended desktop To use ...

Page 219: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 220: ... the Bluetooth module Wireless WAN 3G enabled Enables just the Wireless WAN 3G module All disabled Disables the Bluetooth Wi Fi and Wireless WAN 3G modules All enabled Enables the Bluetooth Wi Fi and Wireless WAN 3G modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enab...

Page 221: ...SHIBA Card or hot key enables disables the touch pad For more information on using the touch pad see Using the touch pad on page 78 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable touch pad options To enable the touch pad select To disable the touch pad select ...

Page 222: ...t key turns the cursor control overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Cursor control overlay or Fn This TOSHIBA Card or hot key turns the numeric overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Numeric overlay ...

Page 223: ... key functions Fn This hot key turns the scroll lock feature on and off Fn This hot key allows you to zoom out Fn This hot key allows you to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume Fn This hot key switches screen resolution ...

Page 224: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 225: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 226: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 227: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 228: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priori...

Page 229: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 230: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 231: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 232: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their f...

Page 233: ...a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors...

Page 234: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 235: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 236: ...de your finger across the touch pad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the touch pad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you p...

Page 237: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 238: ...mpt The symbol in the MS DOS operating system generally a drive letter followed by a greater than sign indicating where users are to enter commands T TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports data transfer USB allows hot swapping of peripherals See also bus hot swapping serial upload To send a file to another computer through a modem or netw...

Page 239: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 240: ...ecycle 134 care 131 132 changing 129 charge indicator light 48 charge time 120 charger 120 charging 48 120 charging the real time clock RTC 121 conserving power 125 determine remaining power 124 disposal 133 indicator light 123 installation 129 130 low charge 124 maintaining 132 maximum capacity 118 monitoring power 48 122 power management 120 power options 125 power plan 215 purchase additional 1...

Page 241: ...ning off options 88 computer lock 99 computer will not start troubleshooting 182 computing habits troubleshooting 201 computing tips 100 ConfigFree 177 Connectivity Doctor 178 profile settings 179 starting 178 configuring Hibernation mode 92 Hibernation mode options 93 Sleep mode 95 Sleep mode options 95 connecting AC adaptor 46 AC adaptor cord to DC IN 47 computer to a network 139 external monito...

Page 242: ... STAR 37 eSATA troubleshooting 206 eSATA USB combo port Using 145 using 145 expansion capability 145 expansion port using 145 exploring desktop 135 ExpressCard inserting 142 removing 142 troubleshooting 195 using 142 ExpressCard problems computer stops working 196 errors 197 hot swapping fails 196 not recognized 197 slot appears dead 195 external devices keyboard 86 mouse 86 external display devic...

Page 243: ...allation memory module 52 installing a charged battery 130 battery 129 memory modules 52 mouse 86 Instruction Manual for Safety and Comfort 42 internal storage drive recovery 61 K keyboard Alt keys 102 character keys 102 Ctrl keys 102 emulate a full size 102 Fn key 102 function keys 102 hot keys 223 overlay keys 103 special Windows keys 103 standard full size 102 troubleshooting 190 using 101 keyb...

Page 244: ...ling 113 inserting 112 playing optical media 114 positioning 113 recording optical media 114 removing with computer off 115 removing with computer on 115 optical disc drive caring for optical discs 116 components 111 drive in use indicator light 111 eject button 111 handling an optical disc 113 inserting an optical disc 112 manual eject hole 111 playing an audio CD 114 playing optical media 114 re...

Page 245: ...ing 84 R real time clock RTC battery 119 recording sounds 140 recovery checking internal storage drive operating status 76 creating recovery DVDs media 70 erasing internal storage drive 75 installing drivers and applications 77 internal storage drive 61 out of box state 63 restoring from recovery DVDs media 73 to custom size partition 68 without changing drive partitions 65 recycle bin icon 136 re...

Page 246: ...ram starting 104 starting from Start menu 105 solid state drive SSD 112 sounds recording 140 speakers using external 140 start button 137 starting a program 104 Search programs and files field 106 Windows Explorer 105 Windows Start menu 105 starting a program from Start 105 starting again from Hibernation mode 95 Sleep mode 98 Startup menu problem solving 185 supervisor password deleting 155 super...

Page 247: ...up 203 Device Manager 187 Disk Defragmenter 193 display error message 191 display problems screen is blank 190 DVD player 200 eject button 194 error message warning resume failure 183 Error checking 192 eSATA 206 ExpressCard 195 ExpressCard checklist 195 ExpressCard slot appears dead 195 ExpressCard error occurs 197 ExpressCard hotswappingfails 196 ExpressCard not recognized 197 external display p...

Page 248: ...nation mode 92 hot key to set a power plan 127 Memory card reader 143 optical disc drive 110 Shut down command 90 Sleep mode 95 TOSHIBA eco power plan 128 touch pad 78 Web Camera 141 using the keyboard 101 using the overlay for cursor control 104 using the Toshiba Dual Pointing Device 77 Utilities 146 V video projector adjusting display 86 W warranty standard limited warranty 41 Web Camera using 1...

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