2 Troubleshooting Procedures
SatelliteA660/ProA660 Series Maintenance Manual
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Figure 2-9 Optical drive troubleshooting process
This section describes how to determine if the computer’s internal optical drive is functioning
properly. The Satellite/Satellite Pro A660/A665/A667 Series/Dynabook TX/AX Series
Maintenance Manual module bays can accommodate the following optical drives:
DVD SuperMulti supp-R Double Rayer
Blue-Ray ODD supporting
Figure 2-9 outlines the process. Perform the steps below starting with Procedure 1 and
continue with the other procedures as required.
Procedure 1: Audio CD test
Procedure 2: Drive cleaning check
Procedure 3: Software check
Procedure 4: Connection and replacement check
Procedure 1
Audio CD check
First, insert an audio CD into the CD/DVD drive. Use windows application to check device
can work fine or not. If it works, the problem is not with the drive. Go to Procedure 3. If the
audio CD does not work, go to Procedure 2. If the CD/DVD LED on the front panel does not
light when the disc is played and the drive gives no response, go straight to Procedure 3.
Procedure 2
Drive cleaning check
Insert a CD/DVD drive-cleaning disk into the drive clean according to the drive-cleaning
product instructions. If the problem persists, go to Procedure 3.
Procedure 3
Software check
Ensure that the appropriate driver has been installed on the computer for the CD/DVD drive.
Summary of Contents for Satellite Pro
Page 1: ...Toshiba Personal Computer Satellite Satellite Pro Maintenance Manual TOSHIBA CORPORATION ...
Page 17: ......
Page 24: ...1 Hardware Overview Satellite A660 Pro A660 Maintenance Manual 1 7 ...
Page 25: ...1 Hardware Overview Satellite A660 Pro A660 Maintenance Manual 1 8 ...
Page 80: ...2Troubleshooting Procedures SatelliteA660 ProA660 Series Maintenance Manual 46 ...
Page 83: ...2Troubleshooting Procedures SatelliteA660 ProA660 Series Maintenance Manual 49 ...
Page 96: ...2Troubleshooting Procedures SatelliteA660 ProA660 Series Maintenance Manual 62 ...
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Page 104: ...2Troubleshooting Procedures SatelliteA660 ProA660 Series Maintenance Manual 70 ...
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Page 134: ...3 Tests and Diagnostics SatelliteA660 ProA660 Series Maintenance Manual 14 ...
Page 138: ...3 Tests and Diagnostics Memory Info Test SatelliteA660 ProA660 Series Maintenance Manual 18 ...
Page 169: ...3 Tests and Diagnostics SatelliteA660 ProA660 Series Maintenance Manual 49 ...
Page 252: ...SatelliteA660 ProA660 Series Maintenance Manual CONFIDENTIAL B 7 ...
Page 299: ...Figure LA keyboard SatelliteA660 ProA660 Series Maintenance Manual E17 ...