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Toshiba Satellite Pro Z20t-C Series User Manual Download Page 51

External RGB monitor
port

This port provides 15-pin, analog RGB port.
Refer to the 

External RGB monitor port pin

assignment

 section for more information on

external RGB monitor port pin assignment.
This port allows you to connect an external RGB
monitor to the computer.

HDMI™ out port

HDMI™ out port can connect with Type A
connector HDMI™ cable.

Right side

The following figure shows the right side of the keyboard dock.

Figure 3-4 The right side of the keyboard dock

5

4

3

1

1

2

1. Universal Serial Bus (USB 3.0) ports

4. Second Battery indicator

2. LAN jack

5. DC IN 19V jack

3. Docking indicator

 

Product appearance depends on the model you purchased.

Universal Serial Bus
(USB 3.0) port

Two Universal Serial Bus ports, which comply to
the USB 3.0 standard, are provided on the right
side of the keyboard dock.
The USB 3.0 port is compliant with USB 3.0
standard and backward compatible with USB 2.0
devices.

USB 3.0 port(s) might work as USB 2.0 port(s) when operating in USB
Legacy Emulation mode.
Note that it is not possible to confirm the operation of all functions of
all USB devices that are available. Some functions associated with a
specific device might not operate properly.
Before removing a USB device from the USB port of your computer,
click the Safely Remove Hardware and Eject Media icon on the
Windows taskbar, and then select the USB device that you want to
remove.

User's Manual

3-9

Summary of Contents for Satellite Pro Z20t-C Series

Page 1: ...User s Manual PORTÉGÉ Z20t C PORTÉGÉ WT20 C Satellite Pro Z20t C Series ...

Page 2: ... 2 1 TOSHIBA Keyboard Dock 2 1 Operating mode 2 2 Short model name 2 3 Conventions 2 3 Using your computer for the first time 2 4 Turning off the power 2 13 System Recovery 2 17 Chapter 3 The Grand Tour Tablet computer 3 1 TOSHIBA Keyboard Dock 3 7 Internal Hardware Components 3 11 Power Condition Descriptions 3 14 Chapter 4 Operating Basics Operating in tablet mode also for WT20 C 4 1 Using the T...

Page 3: ...rd Utility 5 6 TOSHIBA HWSetup 5 8 Using the TOSHIBA Sleep Utility 5 9 TOSHIBA PC Health Monitor 5 11 TOSHIBA Setup Utility 5 13 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devices 7 4 Information about Intel AMT 7 15 Legal Footnotes 7 18 ...

Page 4: ...User s Manual iv ...

Page 5: ... use beyond that stipulated above including conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated a...

Page 6: ...generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment o...

Page 7: ...carrying the CE Mark in accordance with the related European Directives Responsible for CE Marking is TOSHIBA EUROPE GMBH Hammfelddamm 8 41460 Neuss Germany The complete and official EU Declaration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labeled with the CE Mark in accordance with the related European Directives notab...

Page 8: ...commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA Th...

Page 9: ...ld void your authority to operate this equipment This Class B digital apparatus meets all requirements of the Canadian Interference Causing Equipment Regulations Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel brouilleur du Canada Following information is only valid for EU member States Information requirements Regulation EC 1275 2008 Additional inf...

Page 10: ...that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the European Battery Directive then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled dust bin symbol By participating in th...

Page 11: ...ct become waste at the end of life to protect environment and human health it should be given to nearest collection recycling or disposal center For more information about collection and recycling programs in your country please contact your local authority or the retailer where the product was purchased Toshiba meets all requirements of Turkish regulation 28300 Restriction of the use of certain h...

Page 12: ...IAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH VIDEO NO LICENSE IS GRANTED OR SHALL BE IMPLIED FOR ANY OTHER USE ADDITIONAL INFORMATION INCLUDING THAT RELAT...

Page 13: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 14: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 15: ...s found in such packages and which do not fall under their own explicit license The license affects thus the FreeType font engine the test programs documentation and makefiles at the very least This license was inspired by the BSD Artistic and IJG Independent JPEG Group licenses which all encourage inclusion and use of free software in commercial and freeware products alike As a consequence its ma...

Page 16: ...t to form a program or executable This program is referred to as a program using the FreeType engine This license applies to all files distributed in the original FreeType Project including all source code binaries and documentation unless otherwise stated in the file in its original unmodified form as distributed in the original archive If you are unsure whether or not a particular file is covere...

Page 17: ...pe Project not just the unmodified files If you use our work you must acknowledge us However no fee need be paid to us 3 Advertising Neither the FreeType authors and contributors nor you shall use the name of the other for commercial advertising or promotional purposes without specific prior written permission We suggest but do not require that you use one or more of the following phrases to refer...

Page 18: ...ow power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommends that you leave this and other energy saving features active so that your computer will operate at its maximum energy efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a l...

Page 19: ...uter or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those at the base of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheatin...

Page 20: ...ime avoid direct contact with the metal plate supporting the various interface ports as this can become hot The surface of the AC adaptor can become hot when in use but this condition does not indicate a malfunction If you need to transport the AC adaptor disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become da...

Page 21: ...n A failure to follow this instruction might result in minor heat injury Do not expose the computer to rapid temperature changes for example in a situation where you carry the computer from a cold environment to a warm room Do not turn on the power until condensation disappears Be careful not to subject the computer to impact or shock A failure to follow this instruction could result in damage to ...

Page 22: ...g important information to your attention Each type of message is identified as follows Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions might cause data loss equipment damage or might result in minor or moderate injury Please read A note...

Page 23: ... pen slot and provided with some models AC adaptor and power cord 2 pin plug or 3 pin plug Cleaning cloth provided with some models Stylus Pen is included together with spare pen tips and a tip removal tool in the small case coming with the product Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediate...

Page 24: ...omputer Figure 2 2 The accessory unit TOSHIBA Keyboard Dock Product appearance depends on the model you purchased For availability of TOSHIBA Keyboard Dock refer to the following table Model Name TOSHIBA Keyboard Dock PORTÉGÉ Z20t C Satellite Pro Z20t C provided PORTÉGÉ WT20 C not provided tablet computer only Operating mode After docking your tablet computer to TOSHIBA Keyboard Dock your device c...

Page 25: ...ng the tablet computer section for more information Your device is called computer when referred to as a single unit or where descriptions are not specifically for one of the operating modes in this manual Short model name Model name of your computer is shortened and referred to as the following in this manual Full Model Name Short Model Name PORTÉGÉ Z20t C Satellite Pro Z20t C Z20t C PORTÉGÉ WT20...

Page 26: ...afety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using the computer By following the recommendations in it you can reduce your chance of developing a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the follow...

Page 27: ...dock the tablet computer immediately after docking operation Wait at least 5 seconds Converting to laptop mode To use the computer in laptop mode do the following 1 Check the security lock switch on the left side of the keyboard dock and slide it to the unlocked position Figure 2 3 Slide the security lock switch 2 Hold both sides of the tablet computer and align the guide pins on the keyboard dock...

Page 28: ...tablet computer as a notebook computer The computer can be opened to a wide range of angles for optimal viewing To do this hold down the palm rest with one hand so that the body of the keyboard dock is not raised and slowly lift the tablet computer with the other hand holding the center position of the display screen as shown in the following figure Figure 2 5 Opening the computer Converting to pr...

Page 29: ...e tablet computer and align the guide pins on the keyboard dock with the guide pin grooves on the bottom of the tablet computer 3 Gently press down the tablet computer until it clicks into place The hooks on the keyboard dock engage the tablet computer and the release latch goes back to the lock position Figure 2 7 Docking the tablet computer backward 1 1 2 2 2 3 1 Guide pins 3 Release latch 2 Gui...

Page 30: ...let computer without unlocking by the release latch otherwise it might cause damage Do not slide the release latch without the tablet computer docked Be careful not to hurt your fingers when docking the tablet computer to the keyboard dock The rear of the keyboard dock is designed as a fulcrum and moves slightly upwards when the computer is opened Do not use the computer on soft surfaces or on rou...

Page 31: ...askbar Do not dock the tablet computer immediately after undocking operation Wait at least 5 seconds Do not dock undock the tablet computer while Windows is starting up until Desktop or Start screen is shown while the computer is shutting down Make sure the Power indicator is off while the computer is entering Sleep Mode Make sure the Power indicator blinks white while the computer is entering Hib...

Page 32: ...eyboard dock b Figure 2 10 Undocking the tablet computer a b Connecting the AC adaptor Attach the AC adaptor when you want to charge the battery or operate from AC power The battery pack must be charged before you can operate from battery power The AC adaptor can automatically adjust to any voltage ranging from 100 volts to 240 volts and to a frequency of either 50 hertz or 60 hertz enabling you t...

Page 33: ...region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adaptor to the computer always follow the steps in the exact order as described in this User s Manual Connecting the power cable to a live electrica...

Page 34: ...ing the DC output plug to the keyboard dock 1 2 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet The Battery Second Battery indicator glows When you connect the AC adaptor to the DC IN 19V jack on the keyboard dock the second battery pack inside the keyboard dock also begins charging It might take longer to fully charge the second battery pack depending on the remain...

Page 35: ...n while turning on the computer Initial setup The Windows Startup Screen is the first screen displayed when you turn on the power To install the operating system properly follow the on screen instructions on each screen When it is displayed be sure to read the license terms carefully Turning off the power The power can be turned off in one of the following modes either Shut Down Mode Sleep Mode or...

Page 36: ...mputer settings To restart the computer there are several ways this can be achieved Click Start Point to the arrow beside the Shut down button and then select Restart Press CTRL ALT and DEL simultaneously once to display the menu window and then select Restart by clicking the power icon in the lower right corner Before restarting the computer be sure to save your data Sleep Mode If you have to int...

Page 37: ... the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options To use the Hybrid Sleep function configure it in the Power Options Benefits of Sleep Mode The Sleep Mode featu...

Page 38: ...er Save your data While entering Hibernation Mode the computer saves the contents of memory to the internal storage However for safety sake it is best to save your data manually Data will be lost if you disconnect the AC adaptor before the save is completed To prevent data loss do not switch to Hibernation Mode while transferring data to external media such as USB devices memory media or other ext...

Page 39: ...heral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge System Recovery There is a hidden partition allocated on the internal storage for the System Recovery Options in the event of a problem You can also create recovery media and restore the system The following items are described in this section System Recovery Options Creating R...

Page 40: ...ures Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software that checks files automatically in the background Do not use utilities including those intended to enhance internal storage access speed They might cause unstable operation and damage data Do not shut down log off or Sleep Hibernate while writin...

Page 41: ...form this restoration do the following Make sure that the AC adaptor is connected during the restoring process Make sure to dock the tablet computer to TOSHIBA Keyboard Dock before restoring the operating system only for Z20t C Do not close the display panel during the restoring process only for Z20t C When you reinstall the Windows operating system the internal storage will be reformatted and all...

Page 42: ...again later do not change delete or add partitions in a manner other than specified in the manual otherwise you might find that space for the required software is not available In addition if you use a third party partitioning program to reconfigure the partitions on your internal storage you might find that it becomes impossible to set up your computer Make sure that the AC adaptor is connected d...

Page 43: ...ch before you operate the computer Legal Footnote Non applicable Icons For more information regarding Non applicable Icons refer to the Legal Footnotes section Handle your computer carefully to avoid scratching or damaging the surface Tablet computer The following figure shows essential components of the tablet computer User s Manual 3 1 ...

Page 44: ...k grooves 8 SIM card slot 22 Docking interface 9 Power button 23 DC IN 19V jack 10 Force shutdown hole 24 Web Camera LED back 11 Volume up down button 25 Web Camera back 12 Power indicator 26 Wireless communication antennas not shown 13 Battery indicator 27 ID information 14 USB Type C USB3 1 Gen1 port Provided with some models Product appearance depends on the model you purchased Web Camera front...

Page 45: ...d on the internal screen is somewhat brighter than when it operates on battery power This difference in brightness levels is intended to save power when operating on batteries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by...

Page 46: ... rate at 480Mbps and USB 3 1 Gen1 DC5V 900mA with theoretical maximum transmission rate at 5Gbps This port supports only the USB data transmission The port with the icon has Sleep and Charge function Note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Before removing...

Page 47: ...hich can cause damage and fire possibly resulting in serious injury Headphone Microphone combo jack A 3 5 mm mini headphone microphone combo jack enables connection of a monaural microphone or a stereo headphone Be careful when you connect an external microphone or headphone the tablet computer might be lifted Any possible stress put on the body of the tablet computer might cause damage Reserve Pe...

Page 48: ... glows when the Web Camera is operating Web Camera back Your computer is also equipped with a back Web Camera used for recording video or taking photographs Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty W...

Page 49: ...he palm rest is used to control the movement of the on screen pointer To use the Touch Pad simply touch and move your fingertip across it in the direction you want the on screen pointer to go Touch Pad ON OFF icon Double tap to enable disable the Touch Pad TOSHIBA eco icon Double tap to enable disable TOSHIBA eco Utility Touch Pad control buttons Touch Pad control buttons are used like the buttons...

Page 50: ...board dock Guide pins Guide pins make it easy for you to align the tablet computer with the keyboard dock They also secure the physical connection between them Docking connectors Docking connectors establish the data communications with the tablet computer Left side The following figure shows the left side of the keyboard dock Figure 3 3 The left side of the keyboard dock 4 3 2 1 1 Security lock s...

Page 51: ...oduct appearance depends on the model you purchased Universal Serial Bus USB 3 0 port Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the right side of the keyboard dock The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Note that...

Page 52: ...ommunications between the keyboard dock and the tablet computer are successfully established and in good condition Second Battery indicator The Second Battery indicator shows the charging condition of the battery pack inside the keyboard dock White indicates the battery pack is fully charged while the power is being correctly supplied from the AC power adaptor Some models are equipped with a secon...

Page 53: ...nternal Hardware Components This section describes the internal hardware components of your computer The actual specifications might vary depending on the model you purchased Battery pack The tablet computer includes a battery pack inside The keyboard dock might include a second battery pack inside depending on the model you purchased Do not attempt to dismount or replace the battery pack by yours...

Page 54: ...varies depending on the model To check which type of internal storage is included in your model open the TOSHIBA PC Diagnostic Tool by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Note that part of the internal storage overall capacity is reserved as administration space In this manual the word internal storage refers to SSD unless otherwise stated Under certain unusual ...

Page 55: ...more information regarding Graphics Processing Unit GPU refer to the Legal Footnotes section Intel Display Power Saving Technology Intel GPU models might include the Display Power Saving Technology feature that can save the power consumption of the computer by optimizing picture contrast on the internal LCD This feature can be used if the computer is running under battery mode using the internal L...

Page 56: ... problem with the computer Disconnect the AC adaptor and remove the battery for several seconds Then reinstall the battery and reconnect the AC adaptor After that press the power button If it still does not operate properly you should contact your reseller or dealer No light Under any other conditions the indicator does not light Second Battery indicator Check the Second Battery indicator to deter...

Page 57: ... Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should be noted White Indicates that power is being supplied to the computer and the computer is turned on Flashing white Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under ...

Page 58: ...tablet mode Remove all external peripheral devices and their connection cables from the computer before carrying Hold the computer firmly on your forearm Be careful not to accidentally touch the Windows button Remove the AC adaptor from the computer when using it held in your forearm Do not use the computer while walking or driving a car Do not drop the computer or apply excessive impact to it Do ...

Page 59: ...ientation When operating the computer in tablet mode you can change the screen orientation by rotating the computer sideways The screen orientation automatically changes according to the rotation angle detected Figure 4 3 Rotating the computer sideways 1 2 1 Landscape mode 2 Portrait mode Refer to the TOSHIBA Desk Band section for how to manually disable the automatic screen orientation When opera...

Page 60: ...n move the fingers toward each other pinch or away from each other stretch This visually zooms in or out Rotate Put two or more fingers on an item and then turn your hand to rotate things in the direction you turn your hand Only some items can be rotated Slide Drag your finger on the touch screen to move through what is on the screen Do not press or push with excess force on the touch screen Do no...

Page 61: ...e the scroll bars of a window Do not put items on the Touch Pad surface to prevent abnormal action Some of the Touch Pad operations described in this section are only supported in certain applications TOSHIBA Pointing Device AccuPoint To use the AccuPoint simply push it with your finger tip in the direction you want to move the on screen pointer The control buttons below the AccuPoint are used lik...

Page 62: ... if You touch the AccuPoint during power up You apply constant soft pressure during power up There is a sudden temperature change Strong stress is applied to the AccuPoint If an error message appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable item that should be replaced ...

Page 63: ...ent AccuPoint caps from your TOSHIBA authorized dealer Stylus Pen and Reserve Pen You can use the pen to execute actions and enter data Hold the pen in a natural position and tap press or trace on the screen lightly Figure 4 6 Stylus Pen 1 2 3 Figure 4 7 Reserve Pen 2 1 1 Pen point 3 Eraser 2 Pen button Pen point Provides the same function as left clicking the mouse once User s Manual 4 6 ...

Page 64: ... the pen without any pressure being applied to the buttons Failure to do so might cause a malfunction or characteristic deterioration The pen is composed of precision parts Do not drop the pen Strong impact causes a malfunction or characteristic deterioration Do not apply excessive force to the pen point and the side buttons Excessive force applied to these parts causes short life or characteristi...

Page 65: ... keep another pen set as a spare You can buy replacement pen sets from your TOSHIBA authorized dealer TOSHIBA is not liable for any problems arising on the products due to the use of the pen in an environment where the above conditions are not satisfied or because of its use by unspecified number of users Removing the Reserve Pen To remove the Reserve Pen slowly pull the Reserve Pen to remove it f...

Page 66: ...nce Double tap Lightly tap the tip of the pen twice on an object and lift it immediately to execute an action A double tap is similar to left clicking the mouse twice Press and hold Tap the tip of the pen on the screen and hold until a white circle appears Lift the pen to open a pop up menu or execute a specific action Press and hold is similar to right clicking the mouse Drag Touch the pen on the...

Page 67: ...ized dealer A short and worn pen point is difficult to pull out Replace the pen point with a refill before it becomes too short to remove It is recommended that you keep another pen set as a spare You can buy replacement pen sets from your TOSHIBA authorized dealer The Keyboard The number of keys available on the keyboard dock depends on which country region your computer is configured for with ke...

Page 68: ... function keys are pressed in combination with the FN key Key Combination Function FN F1 Enters Lock computer mode To restore your desktop you need to log on again FN F2 Switches between the power plans FN F3 Switches the system to Sleep Mode FN F4 Switches the system to Hibernation Mode FN F5 Changes the active display device To use a simultaneous mode you must set the resolution of the internal ...

Page 69: ...e keyboard dock FN Z Toggles the mode of the keyboard backlight between Timer On and Off To set up the brightness click Start All Programs TOSHIBA Tools Utilities HWSetup Click Keyboard tab and select a level under Keyboard Backlight Brightness Control To set up the timer launch the BIOS setup utility select Power Management Keyboard Backlight Control Mode and select TIMER Adjust the timer under B...

Page 70: ...functions in Windows the Windows logo key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu This key has the same function as the secondary right mouse button Keypad overlay The keyboard dock does not have a separate numeric keypad but includes a numeric keypad overlay which functions similarly Thi...

Page 71: ...board will turn on the most recently used overlay function 2 Release FN key to return to normal keyboard operation Temporarily changing modes If the computer is in Numeric Mode you can switch temporarily to Arrow Mode by pressing a SHIFT key while if it is in Arrow Mode you can switch temporarily to Numeric Mode by also pressing a SHIFT key Generating ASCII characters Not all ASCII characters can ...

Page 72: ...battery pack This section provides the important safety precautions in order to handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions Charge the battery pack only in an ambient temperature from 5 through 35 degrees Celsius Otherwise the electrolyte solution might leak battery pack performance might deter...

Page 73: ...es for example the battery might scarcely charge at all during operation Charging notice The battery pack might not begin charging immediately under the following conditions The battery pack is extremely hot or cold if the battery pack is extremely hot it might not charge at all To ensure the battery pack charges to its full capacity charge it at room temperature of between 5 C to 35 C 41 95 F The...

Page 74: ...er needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time based on this together with the current power consumption Be aware that the actual remaining operating time might differ slightly from the calculated time With repeated discharges and recharges the battery pack capacity will gradually decrease In view of this it is noted that an often ...

Page 75: ...the computer s power If it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged However if the Battery indicator flashes or there is some other warning to indicate a low battery condition go to Step 4 4 Connect the AC ada...

Page 76: ...e the SIM card slot 4 To pop the SIM card tray partially open insert a slender object about 10mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray Never pull the SIM card tray completely out of the slot Figure 4 13 Open the SIM card tray 1 2 1 Slender object Diameter 0 8mm 2 SIM card tray 5 Place the SIM card into the SIM card tray with the metal connector...

Page 77: ...ender object about 10mm such as a straightened paper clip into the eject hole Gently pull to open the SIM card tray 3 Remove the SIM card from the SIM card tray 4 Insert the SIM card tray back into the SIM card slot GPS Function Your computer might include a built in GPS Global Positioning System The performance of GPS varies depending on the environment Failure to pinpoint a location might happen...

Page 78: ...ter must be configured properly before connecting to a LAN Logging onto a LAN using the computer s default settings might cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast...

Page 79: ...fore using or configuring a network connection Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal objects such as screws staples and pa...

Page 80: ...rmat a memory card be sure to reformat it with a device such as digital camera or digital audio player that uses the memory cards not with the format command provided within Windows To format all areas of the memory card including the protected area you must obtain an appropriate application that applies the copy protection system Media care Observe the following precautions when handling the card...

Page 81: ...before you insert it If you insert the media in wrong direction you might not be able to remove it When inserting the memory media do not touch the metal contacts You might expose the storage area to static electricity which can destroy data Do not turn off the computer or switch to Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory m...

Page 82: ...play but you can also connect other external displays via available ports on the computer As the port operation of all external display devices have not been confirmed some devices might not function properly HDMI port and External RGB monitor port on the keyboard dock can not be connected for use at the same time If both ports are connected only HDMI port is activated External RGB monitor port An...

Page 83: ...ble size with correct aspect ratio HDMI port HDMI High Definition Multimedia Interface port digitally transfers both video and audio data without reducing the quality HDMI compatible external display devices including televisions can be connected via the HDMI port To connect an HDMI compatible display device do the following As the port operation of all HDMI display devices have not been confirmed...

Page 84: ...ick Start Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To use the internal speakers on your computer select Speakers To use the television or the external monitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display ...

Page 85: ...l displays including TVs as extended screens With Wireless display documents streamed local media contents or other online contents can be shared wirelessly with others To use Wireless display either one of the following devices is required A compatible external display with built in support for Wireless display An external display with HDMI port and a Wireless display adaptor The Wireless display...

Page 86: ...eavy object in order to help prevent unauthorized removal or theft The computer has a security lock slot on the keyboard dock into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Refer to the instructions for the product you are using for more information Connec...

Page 87: ...ased from your TOSHIBA dealer for use as spare items spare pen tips and a tip draw out tool are included Not all the accessories are available in your region Contact your reseller or TOSHIBA dealer for more information Sound System and Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of device...

Page 88: ...n the Enhancements tab select the sound effects you would like and click Apply SmartAudio Your computer contains SmartAudio a powerful program that allows you to configure your audio software to enhance and personalize your listening experience Starting SmartAudio Application To launch the SmartAudio click Start Control Panel Hardware and Sound SmartAudio Headphone Microphone selection To change t...

Page 89: ...nhancement for clear and intelligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details Consistent volume level across content To access the utility click Start All Programs DTS Inc DTS Studio Sound U S patents apply to this product See http patents dts com Manufactured under license from DTS Licensing Limited Video mode Video mode settings are c...

Page 90: ...e of the computer s built in hardware devices to be tested TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the function keys In use the utility allows you to make the FN key sticky that is you can press it once release it and they press one of the function keys in order to access its specific function When set the FN key rem...

Page 91: ...ort in this mode Depending on the usage situation the life cycle of battery pack might not be extended properly To access this utility click Start All Programs TOSHIBA Tools Utilities eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA HDD SSD Alert Utility This utility includes wizard functions to monitor the internal storage drive operating status and execute the system back...

Page 92: ...ction depending on the model you purchased To access the setup files of the drivers utilities click Start All Programs TOSHIBA Support Recovery Applications and Drivers Special features The following features are either unique to TOSHIBA computers or are advanced features which make the computer more convenient to use Access each function using the following procedures 1 To access the Power Option...

Page 93: ...computer off when the display panel is closed and turns it back on when the display panel is opened This can be specified in the Power Options Low battery automatic Hibernation Mode 1 When battery power is exhausted to the point that computer operation cannot be continued the system automatically enters Hibernation Mode and shuts itself down This can be specified in the Power Options Sleep Mode If...

Page 94: ...s to its standard speed If the processor s temperature reaches an unacceptably high level with either setting the computer automatically shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Desk Band TOSHIBA Desk Band provides easy access to TOSHIBA tablet utilities from Windows taskbar Starting TOSHIBA Desk Band TOSHIBA Desk Band starts automatically o...

Page 95: ... of the running programs are placed in a board Each board can hold a maximum of eight thumbnails Drag the board to scroll to the next one Magnifier Click it to launch Microsoft Magnifier Refer to Windows Help and Support for more information TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utili...

Page 96: ...e you can change a password you must first enter the current password correctly Owner String text box You can use this box to associate text with the password After you enter text click Apply or OK When the computer is started this text is displayed together with the prompt asking you to enter a password You can launch the BIOS setup utility to set change or delete the HDD Password or HDD Master P...

Page 97: ...de or boot mode It is not needed in Sleep mode and Restart To enter a password manually do the following 1 Turn on the power as described in the Getting Started section The following message appears in the screen Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times i...

Page 98: ...g Allows you to change the sequence in which your computer searches the drives for the operating system Keyboard Allows you to access the wake on keyboard function or to configure the backlight brightness USB Allows you to set conditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN Advanced Options Allows you to set conditions for a specific device or...

Page 99: ...r the specifications of the external devices contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices takes longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is tu...

Page 100: ...r your USB device to charge This function might not be able to be used with some connected external devices even if the appropriate mode is selected In this situation clear the Enable Sleep and Charge check box and stop using this function Battery Settings This utility can be used to specify the lower limit of remaining battery life for Sleep and Charge Move the slider bar to specify the lower lim...

Page 101: ...ervice providers Additionally TOSHIBA might also use this information for quality assurance analysis Subject to the use restrictions above the data on the internal storage drive logged might be transferred to entities located outside of your country or region of residence for example European Union Those countries might or might not have the same data protection laws or data protection levels as r...

Page 102: ...e down button until TOSHIBA Setup Utility is loaded after the computer is power on The BIOS setup utility can also be launched by button combination 1 Save your work 2 Click Start and then select Shut down 3 While holding down the Volume down button press the Power button to turn on the power Release the Volume down button after TOSHIBA Setup Utility is loaded To save the changes and exit the util...

Page 103: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 104: ...m characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what...

Page 105: ...econds before turning on the power again by pressing the power button Insert a slender object such as a needle into the force shut down hole on the tablet computer Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing ot...

Page 106: ...he following keys or buttons during startup your computer can load the following advanced options Advanced option Key Button BIOS utility F2 Volume down Boot Menu F12 Volume up Recovery options 0 zero If your computer starts to load the Operating System instead of desired advanced options do the following 1 Click Start Point to the arrow beside the Shut down button and then select Restart 2 Hold d...

Page 107: ...t AC power If you have trouble turning on the computer with the AC adaptor connected check the status of the DC IN Battery indicator Refer to the Power Condition Descriptions section for further information Problem Procedure AC adaptor does not power the computer Check the connections to make sure that the power cord adaptor is firmly connected to the computer and a working power outlet Check the ...

Page 108: ...ll potential In these instances you should fully discharge the battery and then attempt to charge it again Check the Power saver option under Select a power plan in the Power Options Real Time Clock Problem Procedure The BIOS setting and system date time are lost The lasting time of the Real Time Clock RTC has run out You must set the date and time in the TOSHIBA Setup Utility by using the followi...

Page 109: ...ontact your reseller or dealer Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is garbled Refer to your software documentation to ensure that it is not remapping the keyboard in any way remapping involves changing or reassigning the function of each key If you are st...

Page 110: ...e if so remove it and try to start the computer again If this has no effect check the Boot Setting within the TOSHIBA HWSetup Memory Media Card For further information refer to Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it to ensure that it is firmly connected If the problem persists then you should refer to th...

Page 111: ...ility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 W...

Page 112: ...lick speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click OK The on screen pointer...

Page 113: ...xternal device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function cannot be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices might not be able to use the Sleep and Charge function In this case pl...

Page 114: ...unction or change to disable USB Sleep and Charge function Sound system In addition to the information in this section also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is s...

Page 115: ...play when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off...

Page 116: ...plication is running on the computer and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer The built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help usin...

Page 117: ... and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related refer to the information listed in the accompanyin...

Page 118: ...rs Z20t C Approximately 309 0 w x 199 9 d x 8 8 h millimeters WT20 C not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 ...

Page 119: ...rved Reserved 12 SDA Serial Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Serial Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The AC input plug of the power cord must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is use...

Page 120: ...ctors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250 V or 1 15P 125 V and three pin plug configuration must be 6 15P 250 V or 5 15P 125 V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following ill...

Page 121: ...liant to Bluetooth Specification depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connect...

Page 122: ...n some situations or environments the use of Wireless products may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you ...

Page 123: ...y recommends that you enable encryption functionality otherwise your computer is open to illegal access by an outsider using a wireless connection If this occurs the outsider might illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Ca...

Page 124: ...interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which eliminates the need for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy Y...

Page 125: ...Notes related to the Bluetooth Stack for Windows by TOSHIBA 1 Fax application software Please be aware that there is some fax application software that you cannot use on this Bluetooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use t...

Page 126: ... own premises For public use a general authorization is required Luxembourg Implemented General authorization required for network and service supply Norway Implemented This subsection does not apply for the geographical area within a radius of 20 km from the centre of Ny Alesund Russian Federation Only for indoor applications Restrictions for Use of 5150 5350MHz Frequencies in Europe Italy For pr...

Page 127: ...e used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of ...

Page 128: ...ilisant les mêmes canaux Les utilisateurs devraient aussi être avisés que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5 25 5 35GHz et 5 65 5 85GHz et que ces radars pourraient causer du brouillage et ou des dommages aux dispositifs LAN EL The term IC before the equipment certification number only signifies that th...

Page 129: ...ve radiated devices Australia and New Zealand regulatory compliance This equipment incorporates a radio transmitting device in normal use a separation distance of 20cm will ensure radio frequency exposure levels complies with the Australian and New Zealand Standards Using this equipment in Japan In Japan the frequency bandwidth of 2 400MHz to 2 483 5MHz for second generation low power data communi...

Page 130: ...ent uses OFDM modulation 4 4 The interference range of this equipment is less than 40m 5 This equipment uses a frequency bandwidth from 2 400MHz to 2 483 5MHz It is possible to avoid the band of mobile object identification systems 3 Indication for Bluetooth The indication shown below appears on this equipment 4 1 2 3 1 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH S...

Page 131: ... apply Do not disassemble or modify the device Do not install the embedded wireless module into other device Radio approvals for wireless devices This equipment is approved to the radio standard by the countries regions in the following table If you use this equipment in the countries regions which are not listed in the following table contact TOSHIBA Support As of October 2015 Austria Belgium Bul...

Page 132: ...n off the AMT function before connecting to a network If the AMT function is NOT turned off there is a danger that the management of AMT function will be abused by other parties which possibly lead to the leak of sensitive and or proprietary information data loss HDD erasure or file overwritten First you must do the following in the BIOS setup utility 1 Turn on the computer while pressing the F2 k...

Page 133: ...on the US keyboard layout The following table shows examples of the special characters in US keyboard layout Special character you want to input Corresponding number key SHIFT key a number key 1 2 3 4 5 6 7 8 9 0 3 Select Intel R AMT Configuration and press the Enter key 4 Select Manageability Features Selection and press the Enter key 5 Select Disabled and press the Enter key 6 Press the Y key an...

Page 134: ... network LAN Enable Disable items to be no longer changeable in BIOS setup utility Consult with your system administrator about details When using the AMT function TOSHIBA Keyboard Dock is required When using MEBx TOSHIBA Keyboard Dock or an external USB keyboard is required AMT function cannot be operated using a USB LAN adaptor The useable system memory for models equipped with the AMT function ...

Page 135: ...s or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 86 F or 25 C 77 F at high altitude all temperature references are approximate and might vary depending on the specific computer model contact TOSHIBA support for details CPU performance might also vary from specifications due to design configuration Under some conditions your computer product might ...

Page 136: ...wn memory space Since a 32 bit operating system cannot address more than 4 GB of memory these system resources overlap the physical memory It is a technical limitation that the overlapped memory is not available to the operating system Even though some tools might display the actual physical memory built into your computer the memory available to the operating system is still approximately 3 GB on...

Page 137: ... processing unit GPU performance might vary depending on product model design configuration applications power management settings and features utilized GPU performance is only optimized when operating in AC power mode and might decrease considerably when operating in battery power mode Total Available Graphics Memory is the total of as applicable Dedicated Video Memory System Video Memory and Sha...

Page 138: ...ersatile Disc DVD R Digital Versatile Disc recordable DVD RAM Digital Versatile Disc random Access Memory DVD R DL Digital Versatile Disc Recordable Dual Layer DVD ROM Digital Versatile Disc read Only Memory DVD RW Digital Versatile Disc rewritable DVD R DL Digital Versatile Disc Recordable Double Layer FAT File Allocation Table FCC Federal Communications Commission FHD Full High Definition GB gig...

Page 139: ...nect PCMCIA Personal Computer Memory Card International Association RAM Random Access Memory RGB Red Green and Blue RFI Radio Frequency Interference ROM Read Only Memory RTC Real Time Clock S P DIF Sony philips Digital Interface Format SD Secure Digital SDHC Secure Digital High Capacity SDXC Secure Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT T...

Page 140: ...isplay automatic power off 5 3 screen 3 3 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 13 H HDMI Micro port 3 5 HDMI out port 3 9 HW Setup accessing window K Keyboard function keys 4 11 Function keys F1 F12 4 11 problems 6 7 Windows special keys 4 13 Keypad overlay Arrow mode 4 13 Numeric mode 4 14 t...

Page 141: ...ut Down mode 2 13 Sleep Mode 2 14 turning off 2 13 turning on 2 13 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 13 Hardware and system checklist 6 4 Internal display panel 6 7 Internal Storage 6 8 Keyboard 6 7 Memory Media Card 6 8 Overheating power down 6 5 Power 6 5 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 9...

Page 142: ...und system problems 6 12 SSD automatic power off 5 3 T TOSHIBA HDD SSD Alert Utility 5 2 TOSHIBA PC Diagnostic Tool 5 1 Touch Screen 4 3 U USB device problems 6 10 V Video mode 4 32 Video RAM 3 13 W Web Camera back 3 6 Web Camera front 3 2 Wireless communication 7 5 User s Manual Index 3 ...

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