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Toshiba Satellite Pro R940 Series, User Manual

The Toshiba Satellite Pro R940 Series User Manual is available for download on our website. This comprehensive manual provides step-by-step instructions and valuable information on operating and optimizing your Toshiba Satellite Pro R940. Download it for free at manualshive.com and unlock the full potential of your device.

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User's Manual

R950 / R940 / R930

Summary of Contents for Satellite Pro R940 Series

Page 1: ...User s Manual R950 R940 R930 ...

Page 2: ...3 2 Using the Fingerprint Sensor 3 8 Optical disc drives 3 14 TOSHIBA Disc Creator 3 21 TOSHIBA VIDEO PLAYER 3 22 Wireless communications 3 25 LAN 3 28 Optional devices 3 30 ExpressCard 3 30 Smart Card 3 32 Memory media 3 33 Additional memory module 3 37 External monitor 3 41 HDMI device 3 42 DisplayPort 3 44 eSATA External Serial ATA device 3 45 TOSHIBA Hi Speed Port Replicator II 3 46 Security l...

Page 3: ...covery Discs from TOSHIBA 4 26 Triple Quad Multi Monitor 4 26 Chapter 5 Power and Power Up Modes Power conditions 5 1 Monitoring of power condition 5 2 Battery 5 3 Power up modes 5 9 Panel power on off 5 10 System automatic Sleep Hibernation 5 10 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 18 Appendix A Specifications Appendix B AC Powe...

Page 4: ... your computer at the time of this manual s production However succeeding computers and manuals are subject to change without notice TOSHIBA assumes no liability for damages incurred directly or indirectly from errors omissions or discrepancies between the computer and the manual Trademarks Intel Intel SpeedStep Intel Core and Centrino are trademarks or registered trademarks of Intel Corporation A...

Page 5: ...e protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interfere...

Page 6: ...laration of Conformity can be found on TOSHIBA s web site http epps toshiba teg com on the Internet CE compliance This product is labelled with the CE Mark in accordance with the related European Directives notably Electromagnetic Compatibility Directive 2004 108 EC for the notebook and the electronic accessories including the supplied power adapter the Radio Equipment and Telecommunications Termi...

Page 7: ...ronments Any consequences resulting from the use of this product in working environments that are not approved are not the responsibility of TOSHIBA The consequences of the use of this product in non approved working environments may be Interference with other devices or machines in the near surrounding area Malfunction of or data loss from this product caused by disturbances generated by other de...

Page 8: ... COMMERCIAL USES AND LICENSING MAY BE OBTAINED FROM MPEG LA L L C SEE HTTP WWW MPEGLA COM Canadian regulatory information Canada only This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus as set out in the Radio Interference Regulation of the Canadian Department of Communications Note that Canadian Department of Communications DOC regulations pr...

Page 9: ...tact your local city office or the shop where you purchased the product Disposal of batteries and or accumulators The crossed out wheeled dust bin symbol indicates that batteries and or accumulators must be collected and disposed of separately from household waste If the battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Di...

Page 10: ...meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according to REACH regulation Please consult the following website www toshiba europe com computers info reach for information about the presence in our articles of substances included on the candidate list according to article 59 1 of Regulation EC No 1907 2006 REAC...

Page 11: ...fficiency You can wake the computer from Sleep Mode by pressing the power button Products that earn the ENERGY STAR prevent greenhouse gas emissions by meeting strict energy efficiency guidelines set by the US EPA and the EU Commission According to the EPA a computer meeting the new ENERGY STAR specifications will use between 20 and 50 less energy depending on how it is used Visit http www eu ener...

Page 12: ...RATION 14F Bldg No 102 Digital empire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED servic...

Page 13: ...cronyms are also defined in the Glossary Icons Icons identify ports dials and other parts of your computer The indicator panel also uses icons to identify the components it is providing information on Keys The keyboard keys are used in the text to describe many computer operations A distinctive typeface identifies the key top symbols as they appear on the keyboard For example ENTER identifies the ...

Page 14: ...gy This term is defined in this document as follows Start The word Start refers to the button in Windows 7 HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD instead of a hard disk drive In this manual the word HDD or Hard disk drive also refers to the SSD unless otherwise stated Illustration In this manual situations where the port and connector locations for this series...

Page 15: ...e computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents Always provide sufficient space around the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Creating a computer friendly environment Place the computer on a f...

Page 16: ...o transport the AC adaptor you should disconnect it and let it cool before moving it Do not lay the AC adaptor on a material that is sensitive to heat as the material could become damaged Pressure or impact damage Do not apply heavy pressure to the computer or subject it to any form of strong impact as this can damage the computer s components or otherwise cause it to malfunction ExpressCard overh...

Page 17: ...HIBA Portable Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Battery pack Is preinstalled in some computers Spare AccuPoint pointing device cap Is included with some models Documentation R930 R940 R950 Quickstart Instruction Manual for Safety and Comfort Warranty information If any of the items are missing or damaged contact your dealer immediately Software The following Wind...

Page 18: ...eveloping a painful or disabling injury to your hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Starting up for the first time Turning off the power Restarting the computer Use a virus check program and make sure it is updated regularly Never format sto...

Page 19: ...ower cables that comply with the legal voltage and frequency specifications and requirements in the country of use Failure to do so could result in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the product is bought and should not be used outside this region For use in other regions please buy power cord...

Page 20: ...uter Figure 1 3 Connecting the DC output plug to the computer R940 2 1 1 DC IN 19V jack 2 DC output plug 3 Plug the power cord into a live wall outlet the Battery and DC IN indicators on the front of the computer should glow Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the c...

Page 21: ...r closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel Do not use excessive force when opening or closing the display panel Turning on the power This section describes how to turn on the power the Power indicator will then indicate the status Please refer to the Monitoring of power condition section...

Page 22: ...ce depends on the model you purchased Starting up for the first time The Windows 7 Startup Screen will be the first screen displayed when you turn on the power Follow the on screen instructions on each screen in order to properly install the operating system When it is displayed be sure to read the Software License Terms carefully User s Manual 1 6 ...

Page 23: ...hut down button 5 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately wait a short period to avoid any potential damage Sleep Mode If you have to interrupt your work you are able to turn off the power without exiting from your software by placing the computer into Sleep Mode In this mode data is maintained in the computer s ...

Page 24: ...e HW Setup utility If the computer enters Sleep Mode while a network application is active the application might not be restored when the computer is next turned on and the system returns from Sleep Mode To prevent the computer from automatically entering Sleep Mode disable Sleep Mode within the Power Options to access it Start Control Panel System and Security Power Options To use the Hybrid Slee...

Page 25: ...Hibernation Mode feature saves the contents of memory to the hard disk drive when the computer is turned off so that the next time it is turned on the previous state is restored Please note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the computer saves the contents of memory to the har...

Page 26: ... you can follow the steps as described below 1 Click Start and click the Control Panel 2 Click System and Security and click Power Options 3 Click Choose what the power button does or Choose what closing the lid does 4 Enable the desired Hibernation Mode settings for When I press the power button and When I close the lid 5 Click the Save changes button Data save in Hibernation Mode When you turn o...

Page 27: ...arrow icon and then select Restart from the menu Press CTRL ALT and DEL simultaneously once to display the menu window then select Restart from the Shut down options Press the power button and hold it down for five seconds Once the computer has turned itself off wait between ten and fifteen seconds before turning the power on again by pressing the power button User s Manual 1 11 ...

Page 28: ...al Footnotes section in Appendix C Please handle your computer carefully to avoid scratching or damaging the surface Short Name is defined as shown below in this manual LCD Model name Short Name 39 6cm 15 6 TECRA R950 Satellite Pro R950 R950 35 6cm 14 0 TECRA R940 R940 33 8cm 13 3 PORTÉGÉ R930 Satellite R930 R930 The Grand Tour for R950 Front with the display closed R950 The following figure shows...

Page 29: ...s turned on However if you turn the computer off into Sleep Mode this indicator will flash orange approximately two seconds on two seconds off Battery indicator The Battery indicator shows the condition of the battery s charge green indicates the battery is fully charged orange indicates the battery is charging and flashing orange indicates a low battery condition Please refer to Chapter 5 Power a...

Page 30: ...left side Figure 2 2 The left side of the computer R950 7 6 5 4 1 2 3 1 DC IN 19V jack 5 Universal Serial Bus USB 3 0 port 2 Cooling vents 6 Memory media slot 3 External RGB monitor port 7 ExpressCard slot or Smart Card slot 4 HDMI out port or DisplayPort Provided with some models Product appearance depends on the model you purchased DC IN 19V jack The AC adaptor connects to this jack in order to ...

Page 31: ...layPort One DisplayPort which complies to the V1 1a standard is provided on the left side of the computer Some models are equipped with a DisplayPort Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the left side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices Memor...

Page 32: ... purchased Headphone Microphone jack A 3 5 mm mini headphone microphone jack enables connection of a monaural microphone or a stereo headphone Both the internal and external microphones will be disabled if you use a headset other than the type as shown below Mic Ground Right Left Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on t...

Page 33: ...than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or malfunction Security lock slot A security cable can be attached to this slot and then connected to a desk or other large object in order to deter theft of the computer Please note that it is not possible to confirm the operation of all functions of all USB d...

Page 34: ...Modes Legal Footnote Battery Life For more information regarding Battery Life please refer to the Legal Footnotes section in Appendix C Underside R950 The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 2 5 The underside of the computer R950 1 3 2 4 5 1 Battery lock 4 Memory modu...

Page 35: ... slot The memory module slot allows the installation replacement and removal of additional memory module The size of the memory modules varies depending on the model The actual amount of useable system memory may be less than the installed memory modules Refer to the Additional memory module section in Chapter 3 Operating Basics Cooling vents The cooling vents help the processor to avoid overheati...

Page 36: ...Point 18 Display hinge Provided with some models Product appearance depends on the model you purchased Display screen 39 6cm 15 6 LCD screen 16 million colors configured with the following resolution HD 1600 horizontal x 900 vertical pixels HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will ...

Page 37: ...mation Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty When recording in dimly lit environments select Night Mode which allows for brighter images with less noise Wireless communication antennas Some computers in thi...

Page 38: ...rmation please refer to the Using the Touch Pad in Chapter 3 Operating Basics Fingerprint Sensor This sensor enables you to enroll and recognize a fingerprint For detailed information on Fingerprint Sensor refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor Keyboard The internal keyboard provides dedicated numeric keys dedicated cursor control keys an...

Page 39: ...matically enter Hibernation Mode and shut down even if the Panel Power Off feature is disabled The Grand Tour for R940 Front with the display closed R940 The following figure shows the computer s front with its display panel in the closed position Figure 2 7 Front of the computer with display panel closed R940 1 3 2 4 5 6 7 1 DC IN indicator 5 Memory media slot indicator 2 Power indicator 6 Wirele...

Page 40: ...al Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device Memory media slot indicator The Memory media slot indicator blinks green when the computer is accessing the memory media slot Wireless communication indicator The Wireless communication indicator glows orange when the Wireless functions are turned on Some mo...

Page 41: ...g vents The cooling vents help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor port This port provides 15 pin analog RGB port Please refer to Appendix A...

Page 42: ... mm mini microphone jack enables connection of a three conductor mini jack for monaural microphone input Headphone jack A 3 5 mm mini headphone jack enables connection of stereo headphones The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Right side R94...

Page 43: ...ics for more information Universal Serial Bus USB 3 0 port One Universal Serial Bus port which complies to the USB 3 0 standard is provided on the right side of the computer The USB 3 0 port is compliant with USB 3 0 standard and backward compatible with USB 2 0 devices LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T Fa...

Page 44: ...ort Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Back R940 The following figure shows the computer s back Figure 2 10 The back of the computer R940 1 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the us...

Page 45: ... Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port Only the TOSHIBA Hi Speed Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry Battery release latch Slide and hold this latch into its ...

Page 46: ...s help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R940 This section...

Page 47: ...ccuPoint control buttons Provided with some models Product appearance depends on the model you purchased Display screen 35 6cm 14 0 LCD screen 16 million colors configured with the following resolution HD 1600 horizontal x 900 vertical pixels HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen wil...

Page 48: ...nd use of video chat via the internet using specialized applications Please refer to the Web Camera Application Online Help for details Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Doing so may reduce image quality Use an eyeglass cleaner cleaner cloth or other soft cloth to clean the lens if it becomes dirty When recording in dimly lit envi...

Page 49: ...ted by your software as well as audio alarms such as low battery condition generated by the system Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Power button Press this button to turn the computer s power on or off Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and Keys...

Page 50: ...r refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor AccuPoint control buttons Control buttons below the keyboard let you select menu items or manipulate text and graphics designated by the on screen pointer Refer to the Using the AccuPoint section in Chapter 3 Operating Basics Some models are equipped with the AccuPoint control buttons The Grand Tou...

Page 51: ...Please refer to Chapter 5 Power and Power Up Modes for more information on this feature Hard Disk Drive Optical Disc Drive eSATA indicator The Hard Disk Drive Optical Disc Drive eSATA indicator blinks green whenever the computer is accessing the built in hard disk drive optical disc drive or eSATA device Memory media slot indicator The Memory media slot indicator blinks green when the computer is ...

Page 52: ...or to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury External RGB monitor port This port provides 15 pin analog RGB port Please refer to Appendix A for information on external RGB monitor p...

Page 53: ...ersal Serial Bus USB 3 0 port 2 Optical disc drive 6 LAN jack 3 Headphone jack 7 Security lock slot 4 Microphone jack 8 ExpressCard slot or Smart Card slot Provided with some models Product appearance depends on the model you purchased Memory media slot This slot lets you insert an SD SDHC SDXC memory card miniSD microSD Card and MultiMediaCard Refer to the Optional devices section in Chapter 3 Op...

Page 54: ...built in support for Ethernet LAN 10 megabits per second 10BASE T Fast Ethernet LAN 100 megabits per second 100BASE TX or Gigabit Ethernet LAN 1000 megabits per second 1000BASE T Refer to chapter 3 Operating Basics for details Do not connect any cable other than a LAN cable to the LAN jack It could cause damage or malfunction Do not connect the LAN cable to a power supply It could cause damage or ...

Page 55: ...d fire possibly resulting in serious injury Back R930 The following figure shows the computer s back Figure 2 16 The back of the computer R930 1 1 Battery pack Battery pack The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the battery pack please refer to Chapter 5 Power and Power ...

Page 56: ... Hi Speed Port Replicator II described in chapter 3 Operating Basics Some models are equipped with a Docking port Only the TOSHIBA Hi Speed Port Replicator II can be used with this computer Do not attempt to use any other Port Replicator Keep foreign objects out of the docking port A pin or similar object can damage the computer s circuitry Battery release latch Slide and hold this latch into its ...

Page 57: ...s help the processor to avoid overheating Do not block the cooling vents Keep foreign metal objects such as screws staples and paper clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Front with the display open R930 This section...

Page 58: ...r Provided with some models Product appearance depends on the model you purchased Display screen 33 8cm 13 3 LCD screen 16 million colors configured with the following resolution HD 1366 horizontal x 768 vertical pixels Please be aware that when the computer is operating on the AC adaptor the image displayed on the internal screen will be somewhat brighter than when it operates on battery power Th...

Page 59: ...dimly lit environments select Night Mode which allows for brighter images with less noise Wireless communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Some computers in this series are equipped with the Wireless WAN WiMAX antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes sectio...

Page 60: ... For detailed information on Fingerprint Sensor refer to chapter 3 Using the Fingerprint Sensor Some models are equipped with a Fingerprint Sensor Keyboard The internal keyboard provides the embedded numeric overlay keys dedicated cursor control overlay keys and Keys Refer to the The Keyboard section in Chapter 3 Operating Basics for details Power button Press this button to turn the computer s po...

Page 61: ... Hard Disk Drive or Solid State Drive The size of the hard disk drive varies depending on the model To check which type of HDD SSD is included in your model open the TOSHIBA PC Diagnostic Tool Utility by clicking Start All Programs TOSHIBA Support Recovery PC Diagnostic Tool Please note that part of the hard disk s overall capacity is reserved as administration space In this manual the word HDD or...

Page 62: ...Display controller The display controller interprets software commands into hardware commands that turn particular parts on the screen on or off The display controller also controls the video mode and uses industry standard rules to govern the screen resolution and the maximum number of colors that can be displayed at a time Therefore software written for a given video mode will run on any compute...

Page 63: ...y from the drop down menu in Power Source 3 Select the Display Power Saving Technology check box if the check box is not selected 4 Set slider bar from Maximum Quality position to another position 5 Click OK If you want to disable this feature under the conditions mentioned above adjust the setting towards Maximum Quality Intel Display Power Saving Technology R930 Intel GPU model may include the D...

Page 64: ... Center Catalyst Control Center In this control panel 1 Select PowerPlay under Power 2 Select Enable PowerPlay check box and then select Maximize Battery Life under Battery mode 3 Select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting to Maximize Quality or disable this feature If you want to improve the graphics p...

Page 65: ...craft or in places where electronic devices are regulated or controlled always power off your computer When Intel Rapid Start Technology is enabled Wake up on LAN Wake up on USB or Wake up from Sleep Mode automatically functions are not available when the computer has been switched from Sleep Mode to Hibernation Mode The Windows cannot be restored normally if the battery is exhausted when the comp...

Page 66: ...1 5 4 5 1 AccuPoint 4 Fingerprint Sensor 2 AccuPoint control buttons 5 Touch Pad control buttons 3 Touch Pad 6 Touch Pad ON OFF button Provided with some models Pressing the Touch Pad ON OFF button enables or disables the Touch Pad function The two buttons below the Touch Pad are used like the buttons on a standard mouse press the left button to select a menu item or to manipulate text or graphics...

Page 67: ...appears reboot the computer If an error message does not appear wait a moment for the pointer to stop then continue operation Replacing the cap The AccuPoint cap is an expendable item that should be replaced after prolonged use The spare AccuPoint cap is supplied with some models 1 To remove the AccuPoint cap firmly pinch the cap and pull it straight up Figure 3 2 Removing the AccuPoint cap R940 1...

Page 68: ...icator which shows the following conditions When the CAPS LOCK indicator glows the keyboard will produce capitals when any letter is typed Figure 3 3 CAPS LOCK indicator R940 1 1 CAPS LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format Function keys F1 F12 The function keys not to be confused with the special FN key are the twelve keys at the...

Page 69: ...N F11 to access the computer s integrated keypad When activated the keys with grey markings on their bottom edge become either numeric keypad keys FN F11 or cursor control keys FN F10 Press FN F12 ScrLock to lock the cursor on a specific line The power on default is off Press FN ENTER to simulate ENTER on the enhanced keyboard s numeric keypad This function is supported with some models Hot key fu...

Page 70: ...keys Mute Pressing FN ESC turns the volume on and off Lock Pressing FN F1 enters Lock computer mode To restore your desktop you need to log on again Power Plan Pressing FN F2 changes the power settings Sleep Pressing FN F3 switches the system to Sleep Mode Hibernate Pressing FN F4 switches the system to Hibernation Mode Output Pressing FN F5 changes the active display device To use a simultaneous ...

Page 71: ...n press an F Number key To start the TOSHIBA Accessibility utility click Start All Programs TOSHIBA Tools Utilities Accessibility Windows special keys The keyboard provides two keys that have special functions in Windows the Windows Start Button key activates the Start menu while the application key has the same function as the secondary right mouse button This key activates the Windows Start menu...

Page 72: ...character key 3 Release FN key to continue using the selected overlay function Temporarily using overlay overlay off While using the normal keyboard function you can temporarily use the keypad overlay without having to turn it on 1 Hold down FN key 2 Check the keyboard indicators as pressing the FN key will turn on the most recently used overlay function if the Numeric Mode indicator lights you ca...

Page 73: ...reen saver Authentication of the User Password and if applicable the HDD Hard Disk Drive Password when booting up the computer Pre Boot Authentication Single Sign On feature Fingerprint cannot be used in models that do not have a fingerprint module installed How to Swipe your Finger Using the following steps when swiping fingers for fingerprint registration or authentication will help to minimize ...

Page 74: ... any wet objects keep the sensor surface dry and free from water vapor Do not touch the sensor with a soiled or dirty finger as minute foreign particles of dust and dirt may scratch it Do not paste stickers or write on the sensor Do not touch the sensor with a finger or any other object which may have a build up of static electricity on it Observe the following before you place your finger on the ...

Page 75: ...cs in their fingerprints The recognition success rate may differ from user to user Points to note about Fingerprint Utility If Windows 7 file encryption function EFS Encryption File System is used to encrypt a file the file cannot be further encrypted using the encryption function of this software You can back up the fingerprint data or the information registered to Automatic password input in IE ...

Page 76: ...isplayed You are able to practice swiping three times your finger to ensure you use the correct method When you have finished practicing swiping your finger click Next 6 Swipe three times with the same finger If scanning of fingerprint succeeds Enrollment successfully Do you want to save this fingerprint message box will appear Click OK 7 The following message will be displayed It s strongly recom...

Page 77: ...nger 4 Select Fingerprint Control option 5 A list of fingerprint information for all users is shown in the screen Click Delete All in the lower right 6 Are you sure you want to delete all fingerprints message box will appear on the screen Click OK 7 Click Close 8 Are you sure you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu Windows Logon via F...

Page 78: ...ges in the environment or settings related to authorization you will be required to provide authorization information such as a User Password and if applicable the HDD Hard Disk Drive password Overview about Fingerprint Single Sign on feature This is a feature that allows the user to complete the authentication for both the User BIOS Password and if applicable the HDD Hard Disk Drive Password and ...

Page 79: ...is displayed Click OK 10 Click Close 11 Are you sure you want to quit is displayed Click OK It will be returned to the TOSHIBA Fingerprint Utility main menu This modified configuration for fingerprint Pre Boot Authentication and Single Sign on feature becomes effective the next time the system is booted up Optical disc drives The computer may be installed with an Optical Disc Drive When the comput...

Page 80: ...If you have an Optical disc drive refer also to the Writing discs section for precautions on writing to discs To load discs follow the steps as detailed below 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 3 5 Pressing the eject button and pulling the disc tray open R940 1 2 1 Eject butto...

Page 81: ...tly at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing d...

Page 82: ...Figure 3 7 Manual release with the eject hole R940 Φ1 0mm 1 1 Eject hole Turn off the power before you use the eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can write Use TOSHIBA Disc Creator to wr...

Page 83: ... message Before you write or rewrite to any of the media supported by the Optical Disc Drive please read and follow all of the setup and operating instructions in this section If you fail to do so you may find that the Optical Disc Drive may not function properly and you may fail to write or rewrite information successfully this may cause you to either lose data or incur other damage to the drive ...

Page 84: ...U MEDIA CO LTD DVD R DVD Specifications for Recordable Disc for General Version 2 0 TAIYO YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media Hitachi Maxell Ltd for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media TAIYO YUDEN CO Ltd for 8x and 16x sp...

Page 85: ... disk drive to the optical media do not use the cut and paste function as the original data will be lost if there is a write error Do not perform any of the following actions Change users in the Operating Systems Operate the computer for any other function including such tasks as using a mouse or Touch Pad or closing opening the display panel Start a communication application such as a modem Apply...

Page 86: ...d up using the Disc Backup function of TOSHIBA Disc Creator You cannot back up CD ROM CD R or CD RW media to DVD R DVD R DL or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator You cannot back up CD ROM CD R or CD RW media to DVD R DVD R DL or DVD RW media using the Disc Backup function of TOSHIBA Disc Creator You cannot back up DVD ROM DVD Video DVD R DVD R DL DVD RW DVD R DVD R...

Page 87: ... the setting dialog box by one of the following two steps Click the Recording settings button for writing on the main toolbar in the Data CD DVD mode Select Settings for Each Mode Data CD DVD in the Settings menu 3 Mark the Verify Written Data check box 4 Select File Open or Full Compare mode 5 Click the OK button How to learn more about TOSHIBA Disc Creator Please refer to the Help files for addi...

Page 88: ...rnation Sleep or shut down mode Do not configure the Display automatic power off function to run while the TOSHIBA VIDEO PLAYER is running Do not switch to Hibernation or Sleep Mode when running the TOSHIBA VIDEO PLAYER Do not lock the computer using the Windows logo L keys when running the TOSHIBA VIDEO PLAYER The TOSHIBA VIDEO PLAYER does not have a parental control function In order to protect ...

Page 89: ...hile running the TOSHIBA VIDEO PLAYER Do not change the display device while running the TOSHIBA VIDEO PLAYER Starting TOSHIBA VIDEO PLAYER Use the following procedure to start TOSHIBA VIDEO PLAYER 1 Insert an DVD Video in the optical disc drive while Windows 7 is running When a DVD Video disc is set in the DVD drive for models with DVD drive TOSHIBA VIDEO PLAYER may start automatically 2 Select S...

Page 90: ...ctors Radio waves can cause malfunction of such equipment possibly resulting in serious injury It may not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network will have to be configured for all computers connected to the same network in order to re enable network connections Please be sure to use new network name Wire...

Page 91: ...e your computer will be open to illegal access by an outsider using a wireless connection If this occurs the outsider may illegally access your system eavesdrop or cause the loss or destruction of stored data TOSHIBA is not liable for the loss of data due to eavesdropping or illegal access through the wireless LAN and the damage thereof Card Specifications Form Factor PCI Express Mini Card Compati...

Page 92: ...eed for cables between electronic devices such as computers printers and mobile phones When it is enabled Bluetooth provides the wireless personal area network environment which is safe and trustworthy that is quick and easy You cannot use the computer s built in Bluetooth functions and an external Bluetooth adaptor simultaneously For reference Bluetooth wireless technology has the following featu...

Page 93: ...etooth Stack 2 Multi user considerations The use of Bluetooth is not supported in a multi user environment This means that when you use Bluetooth other users that are logged into the same computer will not be able to use this type of functionality Product Support The latest information regarding operating system support language support or available upgrades can be found on our web site http www t...

Page 94: ...00BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect...

Page 95: ...abilities and its versatility This section describes the connection or installation of the following devices Cards memory ExpressCard ExpressCard 34 or ExpressCard 54 Smart Card Memory media Additional memory module Peripheral devices External monitor HDMI device DisplayPort eSATA device TOSHIBA Hi Speed Port Replicator II Other Security lock Optional TOSHIBA accessories ExpressCard Some models ar...

Page 96: ... on the hand side of the computer 4 Press the ExpressCard gently to ensure a firm connection is made Figure 3 9 Inserting the ExpressCard R940 2 1 1 ExpressCard slot 2 ExpressCard 5 After inserting the ExpressCard you should refer to its documentation and also check the configuration in Windows in order to ensure that it is correct Removing an ExpressCard To remove an ExpressCard follow the steps ...

Page 97: ...nto the Smart Card slot with the metal connectors facing up 2 Press the Smart Card gently to ensure a firm connection is made The computer will identify the Smart Card and display an icon in the Windows Taskbar When inserting a Smart Card into the Smart Card slot make sure to confirm that the card is oriented correctly before inserting Insert the Smart Card until it reaches the end of the Smart Ca...

Page 98: ... staples and paper clips to enter the computer or Keyboard Foreign metal objects can create a short circuit which can cause computer damage and fire possibly resulting in serious injury Please note that an adaptor is required to use miniSD microSD Card Memory Stick Duo Memory Stick PRO Duo and Memory Stick Micro Please note that not all memory media have been tested and verified to work correctly ...

Page 99: ... SD memory cards is 2GB The maximum capacity of SDHC memory cards is 32GB The maximum capacity of SDXC memory cards is 64GB Card Type Capacities SD 8MB 16MB 32MB 64MB 128MB 256MB 512MB 1GB 2GB SDHC 4GB 8GB 16GB 32GB SDXC 64GB Memory media format New media cards are formatted according to specific standards If you wish to reformat a media card be sure to do so with a device that uses media cards Fo...

Page 100: ...er could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect The memory media cards have a function for protect SD Card SD memory card SDHC memory card and SDXC memory card Memory Stick Memory Stick Memory Stick PRO Memory Stick Duo Memory Stick PRO Duo Memory Stick Micro Set ...

Page 101: ...tailed below 1 Open the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Point to memory media and click the left Touch Pad control button 3 Press the memory media to partially extend it out of the computer 4 Grasp the media and remove it Make sure the Memory Media slot indicator is out before you remove the memory media or turn off the computer s power If you remove the memory...

Page 102: ... computer is turned on b The computer was shut down in either Sleep or Hibernation Mode c Wake up on LAN is enabled d The wireless communication function is on e Sleep and Charge function is enabled Be careful not to let screws or other foreign matter fall into the computer It could cause malfunction or electric shock Additional memory module is a precision electronic component that may be fatally...

Page 103: ... pack section in Chapter 5 Power and Power Up Modes if required 5 Loosen the screw s securing the memory module cover in place please note that the screw s are attached to the cover in order to prevent them from being lost 6 Slide your fingernail or a thin object under the cover and lift it off Figure 3 12 Removing the memory module cover R940 2 1 1 Screw 2 Memory module cover User s Manual 3 38 ...

Page 104: ...ng in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module into...

Page 105: ...ve the memory module follow the steps as detailed below 1 Shut down the computer make sure the Power indicator is off refer to the Turning off the power section in Chapter 1 Getting Started if required 2 Remove the AC adaptor and all cables and peripherals connected to the computer 3 Close the display panel 4 Turn the computer upside down and remove the battery pack 5 Loosen the screw s securing t...

Page 106: ...ris on the connectors may cause memory access problems Figure 3 15 Removing the memory module R940 3 2 1 1 1 Latches 9 Seat the memory module cover in place and secure it with the screw s Take care to ensure that the memory module cover is firmly closed 10 Install the battery pack 11 Turn your computer over External monitor An external analog monitor can be connected to the External RGB monitor po...

Page 107: ...nitor before you turn the computer s power off be sure to press FN F5 hot key again to switch to the internal display Please refer to the The Keyboard section for further details on using hot keys to change the display setting When displaying desktop at external analog monitor desktop is sometimes displayed on the center of the monitor with black bars around desktop with small size At that time pl...

Page 108: ...nge the display output device by hot key like FN F5 the playback device may not switch automatically In this case in order to set the playback device to the same device as the display output device please adjust the playback device manually by the following steps 1 Click Start Control Panel Hardware and Sound Sound 2 In the Playback tab select the playback device which you want to switch to 3 To u...

Page 109: ...d Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes DisplayPort Some models are equipped with a DisplayPort This port enables you to connect an external monitor Connecting the DisplayPort 1 Plug one end of the DisplayPort cable into the DisplayPort on your external monitor 2 Turn on the extern...

Page 110: ...o close the Sound dialog eSATA External Serial ATA device An device corresponding to eSATA function can be connected to the eSATA USB combo port on the computer Connecting the eSATA device To connect an eSATA device follow the steps as detailed below 1 Connect an eSATA cable to the eSATA USB combo port Make sure the connector is properly aligned with the socket Do not try to force the connection d...

Page 111: ...d Port Replicator II In addition to the ports available on the computer the TOSHIBA Hi Speed Port Replicator II also provides several kinds of ports The TOSHIBA Hi Speed Port Replicator II connects directly to the docking interface on the underside of the computer The AC adaptor connects the TOSHIBA Hi Speed Port Replicator II to a power source You must connect the AC adaptor before you connect to...

Page 112: ... to Enable The computer s lid is closed After closing the computer lid wait a few seconds before pressing the Eject button on the port replicator otherwise the system may not go to sleep Unexpected undocking may cause data loss on connected storage device s After an unexpected undock there may be some delay before the system goes into sleep mode Security lock A security locks enable you to anchor ...

Page 113: ...adaptor to be kept at each site in order to remove the need to always carry the adaptor with you Battery Pack An additional battery pack can be purchased for use as either a spare or replacement Please refer to Chapter 5 Power and Power Up Modes for further information TOSHIBA Hi Speed Port Replicator II The TOSHIBA Hi Speed Port Replicator II provides several kinds of ports Please refer to the TO...

Page 114: ...o access the utility click Start All Programs SRS Labs SRS Premium Sound 3D For more information please refer to the help file Audio Enhancements In order to apply the sound effects for your current speaker follow the steps below 1 Right click on the Speakers icon on the Taskbar and select Playback devices from the sub menu 2 Select Speakers and click Properties 3 On the Enhancements tab select th...

Page 115: ...ion Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Start Control Panel Appearance and Personalization Display Change display settings If you are running some applications for example a 3D application or video playback and so on you may see some disturbance...

Page 116: ...etting associated with the Hard Disk Drive Protection feature Please refer to the section Heat dispersal in this chapter for further information Make sure all disk disc activity has ended before moving the computer Turn off shut down the computer Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before ...

Page 117: ...ary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled through the Power Options When the processor s temperature falls within normal range the fan will be turned off and the processor operation returned to its standard speed If the processor s temperature reaches an unacceptably high level with either s...

Page 118: ...uilt in HDD SSD supports Hi Speed Start Mode When system needs to be restarted because of Windows update drivers update or applications installation please Shut down or Restart accordingly If not those changes will not be reflected to the system properly with Hi Speed Start Mode When setting password e g user password HDD password please enter it using keyboard When the system is booting in Hi Spe...

Page 119: ...ct access to the computer TOSHIBA Flash Cards The TOSHIBA Flash Cards provide a quick way to modify selected system functions HW Setup This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use TOSHIBA Accessibility The TOSHIBA Accessibility utility provides support to movement impaired users when they need to use the TOS...

Page 120: ...le Sign on feature Fingerprint security cannot be used in models that do not have a fingerprint module installed TOSHIBA VIDEO PLAYER This software is provided for playback of Video It has an on screen interface and functions Click Start All Programs TOSHIBA Media Entertainment TOSHIBA VIDEO PLAYER For details on how to use TOSHIBA VIDEO PLAYER see the help file Bluetooth Stack for Windows by Tosh...

Page 121: ...e copies of the files and folders on your computer s hard disk drive This software can be used on models with an optical disc drive To start this utility click Start All Programs TOSHIBA Media Entertainment Disc Creator TOSHIBA HDD SSD Alert Utility This utility includes wizard functions to monitor the Disk Drive operating status and execute the system backup To access the utility click Start All ...

Page 122: ...e Intelligent Display Management can manage the power usage of the display s The power to a display is automatically turned off when it is not in use TOSHIBA Resolution Plug in for Windows Media Player The plug in lets you upconverts wmv and mp4 videos on Windows Media Player For more information please refer to the TOSHIBA Resolution Plug in for Windows Media Player Help To access it click Start ...

Page 123: ...ch the TOSHIBA eco Utility This button changes On and Off of eco Mode When eco Mode is On the icon turns green When eco Mode is Off the icon turns gray TOSHIBA Presentation button The TOSHIBA Presentation button has the same functionality as the Connect display button in the Mobility Center Hot keys Hot keys are specific key combinations that let you quickly change the system configuration directl...

Page 124: ...protects electronic components from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed an...

Page 125: ...ting from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off USB Wakeup function This function restores the computer from Sleep Mode depending on the external devices connected to the USB ports For example if a mouse or USB keyboard is connected to a USB port clicking the mouse button or pressing ...

Page 126: ...fications of the external devices please contact the device manufacturer or check the specifications of the external devices thoroughly before use Using the sleep and charge function to charge external devices will take longer than charging the devices with their own chargers If Sleep and Charge function is enabled the computer s battery will discharge during hibernation or when the computer is tu...

Page 127: ...A Mode for your USB device to charge Do not use 2 0A Mode when your USB devices do not support high current mode 2 0A Mode This function may not be able to be used with some connected external devices even if the appropriate mode is selected In this situation clear the Enable Sleep and Charge check box and stop using this function While using 2 0A Mode your computer can supply USB bus power DC5V 2...

Page 128: ...er you set the password a dialog box will be displayed asking whether you want to save it to a floppy diskette or other media If you forget the password you can open the password file on another computer Be sure to keep the media in a safe place When entering the character string to register the password enter from the keyboard character by character and do not enter as ASCII code or copy and past...

Page 129: ... of use or access to your HDD or for any other losses to you or any other person or organization that result from the loss of access to your HDD If you can t accept this risk don t register the HDD User Password When saving the HDD User Password shut down or restart the computer If the computer is not shut down or restarted the saved data may not be correctly reflected For more information on shut...

Page 130: ...he following message will appear in the screen Password At this point the hotkeys FN F1 to F12 do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the computer automatically Wake ...

Page 131: ...gs About Display the HW Setup version Setup This field displays the installed BIOS Version EC Version and date Display This tab lets you customize your computer s display settings for either the internal display or an external monitor Power On Display This option allows you to select the display to be used when the computer is started Please note that this setting is only available on standard VGA...

Page 132: ...ws you to set the priority for booting the computer The Boot Priority Options setting window will be displayed Click the up and down arrow buttons to adjust the priority You can override the settings and manually select a boot device by pressing one of the following keys while the computer is booting U Selects the USB floppy diskette drive 1 N Selects the network 1 Selects the built in hard disk d...

Page 133: ...h the Boot Priority and HDD Priority options detailed previously FDD Sets the USB memory to be the equivalent of a floppy diskette drive With this setting the USB memory device can be used to start the computer as though it were a floppy diskette based on the floppy diskette drive settings within the Boot Priority option detailed previously Panel Open Power On This feature allows you to change the...

Page 134: ...r s computer which is connected via a network The following settings can be changed when the Built in LAN is Enabled Connect the AC adaptor when using the Wake up on LAN function The battery retention time will be shorter than the times listed in this manual when this function is enabled Refer to the Batteries exhausted time section in chapter 5 Power and Power Up Modes Enabled Enables Wake up on ...

Page 135: ...he USB specifications In those cases use a USB port without USB Sleep and Charge function or disable System ON CDP Charge Mode It is recommended that AC adaptor be connected to the computer while using the System ON CDP Charge Mode When your computer battery capacity is too low to continue System ON CDP Charge Mode may not work In those cases connect the AC adaptor and reboot the computer Never us...

Page 136: ...lected information includes device operation time and number of actuations or status changes i e number of power button and FN key combination uses AC adaptor battery LCD fan HDD sound volume wireless communication functionalities TOSHIBA Express Port Replicator and USB information date of initial system use and also computer and device usage i e power settings battery temperature and recharging C...

Page 137: ...layed Clicking Next will display the PC Health Monitor Software Notice Acceptance screen Please carefully read the information displayed Selecting ACCEPT and clicking OK will enable the program By enabling the TOSHIBA PC Health Monitor software you agree with these terms and conditions and to the use and sharing of the collected information Once the program is enabled the TOSHIBA PC Health Monitor...

Page 138: ...DD Protection settings by using the TOSHIBA HDD Protection Properties window To open the window click Start All Programs TOSHIBA Tools Utilities HDD Protection The window can also be started from the icon on the Taskbar or from the Control Panel HDD Protection You can choose whether to enable or disable TOSHIBA HDD Protection Detection Level This function can be set to four levels The sensitivity ...

Page 139: ...ion head movement part size shape and direction This feature may use a large amount of CPU and memory on some models The computer may become slow or sluggish when attempting to run other applications while the 3D Viewer is displayed Intensely shaking the computer or other subjecting it to strong impacts may cause damage to the computer Details To open the Details window click the Setup Detail butt...

Page 140: ...more information about Startup Repair The System Recovery Options can also be run manually to repair problems The procedure is as follows Follow the instructions shown on the on screen menu 1 Turn off the computer 2 While holding the F8 key turn on the computer 3 The Advanced Boot Options menu will be displayed Use the arrow keys to select Repair Your Computer and press ENTER 4 Follow the on scree...

Page 141: ...h the optical disc drive You should therefore verify the optical disc drive supports the blank media you have chosen before proceeding USB Flash Memory will be formatted and all the data in the USB Flash Memory will be lost when proceeding 2 Turn on your computer and allow it to load the Windows 7 operating system from the hard disk drive as normal 3 Insert the first blank disc into the optical di...

Page 142: ...lled you can setup the respective drivers utilities from the following place To open the setup files Click Start All Programs TOSHIBA Support Recovery Applications and Drivers If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition ...

Page 143: ...computer 2 While holding down 0 zero key on the keyboard turn on your computer 3 A menu will be displayed from which you should follow the on screen instructions Ordering Recovery Discs from TOSHIBA You can order Product Recovery discs for your notebook from the TOSHIBA Europe Backup Media Online Shop Please note that this service is not free of charge 1 Visit https backupmedia toshiba eu on the I...

Page 144: ...GB Yes Yes Yes HDMI Yes Yes DisplayPort Yes Yes HDMI Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes Yes RGB HDMI Yes Yes Replicator RGB Yes Yes HDMI DisplayPort Yes Yes Yes Quad Multi Monitor DisplayPort Model With TOSHIBA Hi Speed Port Replicator II Computer LCD Yes RGB DisplayPort Yes Replicator RGB Yes HDMI DisplayPort Yes Yes Support User s Manual 4 27 ...

Page 145: ...attery charge status are affected by different power conditions including whether an AC adaptor is connected whether a battery pack is installed and what the charge level is for that battery Power on Power off no operation AC adaptor connected Battery fully charged Operates No charge LED Battery green DC IN green No charge LED Battery green DC IN green Battery partially charged or no charge Operat...

Page 146: ...ble the Battery DC IN and Power indicators on the system indicator panel alert you to the computer s operating capability and battery charge status Battery indicator Check the Battery indicator to determine the status of the battery pack The following indicator lights indicate the battery status Flashing orange The battery charge is low the AC adaptor must be connected in order to recharge the bat...

Page 147: ...her conditions the indicator does not light Power indicator Check the Power indicator to determine the power status of the computer the following indicator conditions should be noted Green Indicates power is being supplied to the computer and the computer is turned on Blinking orange Indicates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to ...

Page 148: ... 1 minute and the same message will appear again the next time when it is turned on You can change the Real Time Clock settings in the BIOS setup utility To access it press and hold the F2 key and then turn on the computer the BIOS setup utility will load Please refer to Chapter 6 Troubleshooting for further information The RTC battery does not charge while the computer is turned off even if the A...

Page 149: ... up on LAN function Charging the batteries When the power in the battery pack becomes low the Battery indicator will flash orange to indicate that only a few minutes of battery power remain If you continue to use the computer while the Battery indicator flashes the computer will enable Hibernation Mode so that you do not lose any data and automatically turn itself off You must recharge a battery p...

Page 150: ... 3 Charge the battery until the Battery indicator glows green Repeat these steps two or three times until the battery recovers normal capacity Monitoring battery capacity Remaining battery power can be monitored using the following methods Clicking the battery icon on the Taskbar Via the Battery Status in the Windows Mobility Center window You should wait at least 16 seconds after turning on the c...

Page 151: ...ttery packs At least once a month disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps as detailed below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power if it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you f...

Page 152: ... through the following steps Do not remove the battery pack while the computer is in Sleep Mode Data is stored in RAM so if the computer loses power it could be lost In Hibernation Mode data will be lost if you remove the battery pack or disconnect the AC adaptor before the save is completed Wait for the Hard Disk Drive Optical Disc Drive eSATA indicator to go out Do not touch the battery release ...

Page 153: ...ocked position 3 Turn your computer over Power up modes The computer has three different power up modes as follows Shut Down Mode The computer will shut down without saving data in view of this you must always save your work before you turn the computer off Hibernation Mode Data in memory will be saved to the hard disk drive Sleep Mode Data will be maintained in the computer s memory Please refer ...

Page 154: ...nly available for Sleep Mode or Hibernation Mode not for Shut Down Mode If the panel power off function is enabled and you manually shut down Windows do not close the display panel until the shut down process has been completed System automatic Sleep Hibernation This feature automatically turns off the system in Sleep or Hibernation Mode if the computer is not used for a set duration Refer to Spec...

Page 155: ...d in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this ch...

Page 156: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 157: ...aneously once then click Start Task Manager The Windows Task Manager window appears 2 Click the Applications tab If a program has stopped responding the words not responding appear beside its name in the list 3 Select the program you want to close then click End Task Closing the failed program should allow you to continue working If it does not continue with the next step 4 Close the remaining pro...

Page 158: ...l Time Clock RTC battery all of which are interrelated with any one having the ability to produce apparent power problems Overheating power down If the processor s temperature reaches an unacceptably high level with either setting the computer will automatically shuts down to prevent any damage in this instance all unsaved data in memory will be lost Problem Procedure Computer shuts down and DC IN...

Page 159: ...e computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the battery you should check the status of the DC IN ...

Page 160: ...ct the AC adaptor and replace the battery taking care to ensure that it is securely seated in the computer Check the Battery indicator if it does not glow allow the computer to charge the battery for at least twenty minutes If the Battery indicator starts to glow after this period allow the battery to continue to charge for at least another twenty minutes before turning on the computer However if ...

Page 161: ... will end and the computer will restart Keyboard Keyboard problems can be caused by the setup and configuration of the computer please refer to the section The Keyboard in Chapter 3 Operating Basics for further information Problem Procedure Some letter keys produce numbers Check that the numeric keypad overlay is not activated press the FN F11 hot key and try typing again Output to screen is garbl...

Page 162: ...her there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority setting within the TOSHIBA HW Setup utility please refer to the Boot Setting section in Chapter 4 Utilities Advanced Usage for further information Slow performance The files on the hard disk drive may be fragmented in this instance you should run the disk ...

Page 163: ...or further information please refer to Chapter 3 Operating Basics Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove ...

Page 164: ...oes not respond to pointing device operation In this instance the system might be busy Try moving the mouse again after waiting a short while Double tapping Touch Pad or double clicking AccuPoint does not work In this instance you should initially try changing the double click speed setting within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse...

Page 165: ... within the Mouse Control utility 1 To access this utility click Start Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility c...

Page 166: ...his instance you should try the recognition process again using another enrolled finger However if fingerprints from all the enrolled fingers cannot be read you should instead log into the computer by using the keyboard to input the password If you are still unable to resolve the problem contact TOSHIBA Support USB device In addition to the information in this section please also refer to the docu...

Page 167: ...lowing methods Turn OFF the computer while external devices are connected Connect external devices after turning OFF of the computer If this function can not be still used change the setting to disable the function and stop using this function The battery depletes quickly even when I turned OFF the power of the computer If Sleep and Charge function is enabled the computer s battery will discharge ...

Page 168: ...ve the eSATA device from the computer and then reconnect it to a free port it in order to ensure it is firmly attached A connected eSATA device may not be recognized if it is connected to the computer s eSATA USB combo port while the computer is in Sleep Mode or Hibernation Mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Ensure that any...

Page 169: ...u should follow the steps as detailed below 1 Turn off the computer 2 Disconnect the AC adaptor and all peripheral devices 3 Remove the battery pack 4 Remove the incompatible memory module 5 Install the battery and or connect the AC adaptor 6 Turn on the computer If you are still unable to resolve the problem contact TOSHIBA Support Sound system In addition to the information in this section pleas...

Page 170: ...Windows start up or shut down If you are still unable to resolve the problem contact TOSHIBA Support External monitor Please also refer to Chapter 3 Operating Basics and to the documentation supplied with your monitor for further information Problem Procedure Monitor does not turn on After confirming that the monitor s power switch is on you should check the connections to make sure that the power...

Page 171: ...off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turned off by the timer the display panel or the external monitor may not display when turned on again If this occurs press FN F5 to re set the display panel and external monitor to clone mode Display error occurs Check that the cable connecting the external ...

Page 172: ...uter and that power to the external Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are ha...

Page 173: ...t the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support TOSHIBA technical support If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www toshiba europe com or www toshiba co jp worldwide on the In...

Page 174: ... cell battery R930 316 w x 227 d x 18 3 26 6 h millimeters with 6 cell battery Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 meter...

Page 175: ... O 3 CBV Blue Video Signal O 4 Reserved Reserved 5 GND Ground 6 GND Ground 7 GND Ground 8 GND Ground 9 5V Power Supply 10 GND Ground 11 Reserved Reserved 12 SDA Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer User s Manual A 2 ...

Page 176: ... S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two conductors power cord must be VDE type H05VVH2 F or H03VVH2 F and for three conductors power cord must be VDE ty...

Page 177: ...ectrical Code Part II The following illustrations show the plug shapes for the U S A and Canada the United Kingdom Australia Europe and China USA UL approved United Kingdom BS approved Australia AS approved Europe Approved by the appropriate agency Canada CSA approved China CCC approved User s Manual B 2 ...

Page 178: ...such as high end computer aided design applications use of several applications or functionalities simultaneously use of computer in areas with low air pressure high altitude 1 000 meters or 3 280 feet above sea level use of computer at temperatures outside the range of 5 C to 30 C 41 F to 86 F or 25 C 77 F at high altitude all temperature references are approximate and may vary depending on the s...

Page 179: ...nfigured with more than 3GB memory the memory might be displayed as approximately 3GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Various system components like the video adapter s GPU and PCI devices like Wireless LAN etc require their own memo...

Page 180: ...on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics Processing Unit GPU performance ...

Page 181: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media User s Manual C 4 ...

Page 182: ...tion depending on the model you purchased as defined and approved by the Bluetooth Special Interest Group Logo certification with Bluetooth wireless technology as defined by the Bluetooth Special interest Group CAUTION about Wireless Devices The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technolo...

Page 183: ...sponsible representatives of the organization These situations may for example include Using the Wireless products equipment on board of airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g ai...

Page 184: ...z Frequencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of a...

Page 185: ...Hz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RS...

Page 186: ...ada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Caution Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance tran...

Page 187: ...uses RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 4 This equipment uses a frequ...

Page 188: ...ss LAN The Name of the radio equipment 2200BNHMW DSP Research Inc Approval Number D111209003 Intel Centrino Wireless N 6205 a b g n a b g Wireless LAN The Name of the radio equipment 62205ANHMW DSP Research Inc Approval Number D100944003 Intel Centrino Wireless N 2230 Wireless LAN and Bluetooth The Name of the radio equipment 2230BNHMW DSP Research Inc Approval Number D111287003 Atheros AR938x Wir...

Page 189: ...module into other device Radio approvals for wireless devices Approved Countries Regions for Intel Centrino Wireless N 2200 Intel Centrino Wireless N 6205 a b g n a b g Intel Centrino Wireless N 2230 Atheros AR938x Wireless Network Adapter a b g n a b g Intel Centrino Advanced N 6235 a b g n a b g Atheros AR9485WB EG Wireless Network Adapter This equipment is approved to the radio standard by the ...

Page 190: ...Approved Countries Regions for Intel Centrino Wireless N WiMAX 6250 Intel Centrino Wireless N WiMAX 6150 This equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment in the countries regions which are not listed in the table below As of April 2012 Japan USA User s Manual D 9 ...

Page 191: ...oot Priority 4 15 C Cleaning the computer 3 50 Cooling vents 2 3 2 8 2 14 2 19 2 25 2 30 D DC IN indicator 2 2 2 12 2 24 DC IN indicator 5 3 Display automatic power off 4 6 hinges 2 11 2 22 2 32 opening 1 4 screen 2 9 2 20 2 31 Display controller 2 35 Documentation list 1 1 Dual Pointing Device AccuPoint 3 1 Touch Pad control buttons 3 1 Touch Pad 3 1 6 10 E Equipment checklist 1 1 eSATA device pr...

Page 192: ...h Pad 3 6 FN space Zoom 3 6 FN TAB ODD Function keys 3 3 G Graphics controller 2 35 H Hard disk drive automatic power off 4 6 HDD Protection 4 20 HDMI out port 2 4 2 14 2 26 Heat dispersal 3 52 4 7 Hibernation Mode 1 9 4 8 Hot keys 4 6 HW Setup accessing 4 13 Boot 4 15 display 4 14 general 4 14 keyboard 4 16 LAN 4 17 SATA 4 19 USB 4 17 window 4 14 K Keyboard FN Sticky key 3 6 Function keys F1 F12 ...

Page 193: ...y password 4 12 Supervisor 4 12 user 4 11 Pointing Device Touch Pad 2 11 2 22 2 33 Power conditions 5 1 Hibernation Mode 1 9 panel on off 4 7 5 10 Shut Down mode Boot Mode 1 7 Sleep Mode 1 7 System Auto Off 5 10 turning off 1 7 turning on 1 5 Problems AC power 6 5 Additional memory module 6 14 Analyzing the problem 6 2 Battery 6 5 Bluetooth 6 18 Dual Pointing device 6 10 eSATA device 6 14 External...

Page 194: ...leep Mode setting 1 7 System automatic 4 7 Smart Card inserting 3 32 problems 6 10 removing 3 32 Soft keys ENTER 3 4 ScrLock 3 4 Sound system problems 6 15 T TOSHIBA Assist 4 3 TOSHIBA Disc Creator 3 21 4 4 TOSHIBA HDD SSD Alert Utility 4 4 TOSHIBA PC Diagnostic Tool 4 2 U USB device problems 6 12 V Video mode 3 50 Video RAM 2 35 W Web Camera 2 10 2 21 2 32 Wireless communication indicator 2 3 2 1...

Page 195: ...User s Manual Glossary 1 ...

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