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152

Utilities

TOSHIBA PC Diagnostic Tool Utility

TOSHIBA PC Diagnostic Tool Utility

This utility can help diagnose problems with devices in your 
computer. Refer to the online Help documentation within the 
application for additional help. 

The TOSHIBA PC Diagnostic Tool utility may show tests for features 
you do not have. This is normal and does not indicate a problem.

To use the TOSHIBA PC Diagnostic Tool utility:

1

Click 

Start

All

 

Programs

TOSHIBA

Utilities

, and then 

PC Diagnostic Tool

, or click the 

PC Diagnostic Tool

 icon in 

the 

Protect & Fix

 tab of 

TOSHIBA Assist

.

The TOSHIBA PC Diagnostic Tool window appears.

2

Click the 

Diagnostic Tool

 tab.

 

(Sample Image) TOSHIBA PC Diagnostic Tool window

3

Select the devices that you would like to test by clicking the 
check box that appears to the left of the device.

Click the + (plus) and - (minus) symbols to expand and collapse the 
categories.

4

Click 

Start Diagnostics

 when you are ready to begin the tests.

NOTE

NOTE

Summary of Contents for Satellite L630 Series

Page 1: ... site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 162 in this guide Satellite L630Series User sGuide ...

Page 2: ...NT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important dat...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...r and ringer equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It i...

Page 5: ...Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If...

Page 6: ...t prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical g...

Page 7: ...aneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more ...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...bove item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company tra...

Page 12: ...pment uses a frequency bandwidth from 2 400 MHz to 2 483 5 MHz It is possible to avoid the band of mobile object identification systems The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified low power radio stations for mobile object identification system...

Page 13: ...hnical Regulation Conformity Certification and the Technical Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan The name of the radio equipment refer to the equipment label provided on the computer Approved by both the JAPAN APPROVALS I...

Page 14: ...rra Argentina CNC 533AN_HMW CNC C 6367 533AN_MMW CNC C 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Islands Chile China Colombia Costa Rica Croatia Curacao Netherlands Antilles Cyprus Czech Republic Denmark Dominican Republic Ecuador El Salvador Egypt Estonia Falkland Islands Finland...

Page 15: ... Martinique Mayotte Mexico Monaco Montenegro Montserrat Morocco Netherlands New Caledonia New Zealand Nicaragua Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukra...

Page 16: ...minican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Iraq Ireland Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Montenegro Mozambique Nambia Nepal Netherlands New Zealand Nicaragua...

Page 17: ...ent auprès de l IBPT est requise Pour les enregistrements et licences veuillez contacter l IBPT Deutschland License required for outdoor installations Check with reseller for procedure to follow Anmeldung im Outdoor Bereich notwendig aber nicht genehmigungspflichtig Bitte mit Händler die Vorgehensweise abstimmen France Restricted frequency band only channels 1 to 7 2400 MHz and 2454 MHz respective...

Page 18: ...device must be used with Access Points that have employed and activated a radar detection feature required for European Community operation in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this...

Page 19: ...t El Salvador Estonia Finland France Germany Ghana Greece Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru P...

Page 20: ... Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Ghana Germany Greece Herzegovina Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Jamaica Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panam...

Page 21: ...ia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Mo...

Page 22: ...s from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your computer Please contact TOS...

Page 23: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 24: ...for authorization to use the device with Bluetooth wireless technology prior to turning on the equipment Exposure to Radio Frequency Radiation The radiated output power of the Bluetooth Card from TOSHIBA is far below the FCC radio frequency exposure limits Nevertheless the Bluetooth Card from TOSHIBA shall be used in such a manner that the potential for human contact during normal operation is min...

Page 25: ...u would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Article 14 Unless approved for any model accredited low power radio frequency electric machinery any com...

Page 26: ...ulations is prohibited Notice The information contained in this manual including but not limited to any product specifications is subject to change without notice TOSHIBA CORPORATION AND TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR...

Page 27: ...ntrino and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Memory Stick Memory Stick PRO Memory Stick PRO Duo Memory Stick Duo and are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the Unit...

Page 28: ...Service options 39 Chapter 1 Getting Started 40 Selecting a place to work 40 Setting up a work environment 40 Keeping yourself comfortable 41 Precautions 41 Important information on your computer s cooling fan 43 Setting up your computer 43 Connecting to a power source 44 Charging the main battery 46 Using the computer for the first time 47 Opening the display panel 47 ...

Page 29: ...itions 65 Creating recovery DVDs media 67 Restoring from recovery DVDs media 70 Erasing the Internal Storage Drive 72 Checking the internal storage drive operating status 73 Installing drivers and applications 74 Using the TouchPad 74 Adjusting TouchPad settings 77 Disabling or enabling the TouchPad 78 Using external display devices 78 Selecting video cables 79 Connecting an HDMI compatible televi...

Page 30: ...ter 2 Learning the Basics 95 Computing tips 95 Using the keyboard 96 Character keys 97 Making your keyboard emulate a full size keyboard 97 Ctrl Fn and Alt keys 97 Function keys 97 Special Windows keys 98 Overlay keys 98 Starting a program 99 Starting a program from the Start menu 99 Starting a program from Windows Explorer 100 Starting a program using the Search programs and files field 101 Savin...

Page 31: ...4 Using additional batteries 114 Charging batteries 114 Charging the main battery 115 Charging the RTC battery 115 Monitoring main battery power 116 Determining remaining battery power 118 What to do when the main battery runs low 118 Setting battery notifications 119 Conserving battery power 119 Power Plans 120 Using a hot key to set the Power Plan 121 Using the TOSHIBA eco power plan 122 Changin...

Page 32: ...the Memory card reader 137 Inserting memory media 137 Removing memory media 138 Using the eSATA USB combo port 139 Chapter 5 Utilities 140 TOSHIBA Assist 141 Connect 142 Secure 143 Protect Fix 144 Optimize 145 TOSHIBA Application Installer 146 Setting passwords 147 Using an instant password 147 Using a supervisor password 148 Using a user password 149 Deleting a user password 150 TOSHIBA Face Reco...

Page 33: ... Manager 168 Checking device properties 168 Memory problems 169 Power and the batteries 169 Keyboard problems 171 Display problems 171 Disk or storage drive problems 173 Error checking 173 Optical disc drive problems 174 Sound system problems 177 Printer problems 177 Modem problems 178 Wireless networking problems 178 DVD and BD operating problems 180 Develop good computing habits 181 Data and sys...

Page 34: ...ns 194 Volume Mute 194 Lock Instant security 195 Power plan 196 Sleep mode 197 Hibernation mode 198 Output Display switch 199 Display brightness 200 Disabling or enabling wireless devices 201 Disabling or enabling the TouchPad 202 Zoom Display resolution 203 Cursor control overlay 204 Numeric overlay 204 Keyboard hot key functions 205 Appendix B Power Cord Cable Connectors 206 Glossary 207 Index 2...

Page 35: ...nergy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that...

Page 36: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 37: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 38: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 39: ...uter comes with the following documentation An electronic version of the user s guide this document A Quick Start Card A Resource Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited wa...

Page 40: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 41: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 42: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 43: ...rface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooli...

Page 44: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 45: ...g the AC adaptor cord into the DC IN on the side of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting ...

Page 46: ...e computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows white After that the battery will be completely charged and ready to power the computer Once the battery is charged for the first time avoid leaving the computer plugged in and turned off for more than a few hours at a time Conti...

Page 47: ...ift the computer by the display panel Do not press or push on the display panel and be careful to remove any pens or other objects from the keyboard area before closing the display panel Small bright dots may appear on your screen display when you turn on your computer Your display contains an extremely large number of thin film transistors TFT and is manufactured using high precision technology A...

Page 48: ...The preinstalled operating system will load automatically When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely Setting up your software When you turn on the computer for the first time do not turn off the power again until the operating system has loaded completely The names of windows displayed and the order in which win...

Page 49: ...fore adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 48 After starting your computer for the first time you may want to Add more memory see Adding memory optional on page 49 Connect a mouse see Using a mouse on page 81 Connect an external keyboard see Using an external keyboard on page 81 Connect an external monitor see Using exter...

Page 50: ...and the surrounding area before they have cooled Failure to follow these directions could result in minor bodily injury To avoid damaging the computer s screws use a small Phillips screwdriver that is in good condition Installing a memory module with the computer s power on may damage the computer the module or both The computer has two memory slots Slot A and Slot B You can install one or two mem...

Page 51: ...n turns off 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Place a soft cloth on the work surface to prevent scratching the top cover of the computer and then place the computer upside down on the cloth 5 Remove the main battery For information on removing the main battery see Removing the battery from the computer on page 123 Sample Illustration Locating the m...

Page 52: ...odule Before you handle the module touch a grounded metal surface to discharge any static electricity you may have built up Avoid touching the connector on the memory module or on the computer Grease or dust on the connector may cause memory access problems 9 Carefully remove the new memory module from its antistatic packaging without touching its connector 10 Locate an empty memory module slot on...

Page 53: ...nstalled in Slot A 11 Pick up the memory module by its sides avoiding any contact with its connector Position the module toward the socket aligning the connector s notch with the matching key in the socket Sample Illustration Aligning the memory module with the socket 12 Firmly press the memory module into the memory slot s socket at approximately a 30 degree angle to the horizontal surface of the...

Page 54: ...ing down on the memory module Do not force the memory module into position The memory module should be completely inserted into the socket and level when secured in place Sample Illustration Inserting the memory module into the slot For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A 14 Replace the memory modul...

Page 55: ...at surface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury 17 Reconnect the cables 18 Restart the computer TECHNICAL NOTE You must have at least one memory module installed for the computer to ...

Page 56: ...If Start Windows Normally is highlighted then press Enter If one of the Safe Mode options is highlighted it is best to press Enter to go into Safe Mode then shut down and restart the system at which time Windows should boot back up normally When Safe Mode is suggested this could be a sign that you may need to scan your internal storage drive for errors or defragment the drive If so consult Windows...

Page 57: ...e protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Never cover or block the air vents including those located...

Page 58: ... socket and lined up squarely with the socket latches From time to time Windows will display a pop up that says Do you want to allow the following program to make changes to this computer This is a security feature to prevent programs or people from doing things on your computer without your permission If you were trying to perform the action click Continue otherwise click Cancel If unsure cancel ...

Page 59: ...covery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 72 for more information When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be s...

Page 60: ...mputer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 70 To recover the original factory image using the utilities on your computer s internal storage ...

Page 61: ...en 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 6 The Recovery of Factory Default Software screen appears Select Recover to out of box state ...

Page 62: ... is complete a message displays indicating that the internal storage drive has been recovered 9 Press any key on the keyboard to restart the computer Recovering to a custom size partition Recovering to a custom size partition deletes all partitions on the drive and all information stored in those partitions Be sure to save your work to external media before executing the recovery For more informat...

Page 63: ...from recovery DVDs media on page 70 To resize and recover the C drive using the utilities on your computer s internal storage drive 1 Make sure the computer is turned off 2 Press and hold the 0 zero key on your keyboard while powering on the computer 3 If your system offers a choice of Windows 7 32 bit or 64 bit operating system select one at this time If not skip to step 4 4 A warning screen appe...

Page 64: ...stom size partition Sample Image Recovery of Factory Default Software screen 7 Use the on screen arrow buttons in The size of drive C field to set the partition size 8 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 104 ...

Page 65: ...em will not be affected During the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery DVDs media if you have created such media To recover usi...

Page 66: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 67: ... proceeding see Backing up your work on page 104 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the computer Creating recovery DVDs media It is strongly recommended that you create recovery DVDs media If the recovery files on your internal storage drive become corrupted or ...

Page 68: ...ll prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click Start All Programs My Toshiba and the...

Page 69: ...If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device befo...

Page 70: ...ur recovery DVDs media For instructions on creating recovery DVDs media see Creating recovery DVDs media on page 67 With recovery media you can Recover to out of box state recommended recovery method Recover to a custom size partition Recover without changing the internal storage drive partitions For more information on these options see Recovering the Internal Storage Drive on page 58 When you re...

Page 71: ...inue 6 When the Toshiba Recovery Wizard opens and the Selecting a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing the hard drive partitions If you want to recover the C partition only leaving...

Page 72: ...es to continue To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB Flash option on the boot menu depending on which ...

Page 73: ...edia on page 67 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive you can check its status as follows 1 Click Start...

Page 74: ...rompts to complete the installation process Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a doc...

Page 75: ...t Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary cont...

Page 76: ...ng your finger along the right or bottom edge of the TouchPad as described above 2 Without lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the TouchPad To enable circular scrolling click on the Mouse icon in the Optimize ...

Page 77: ...ext on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the TouchPad so that it does not respond to touch or button presses while you type See Disabling or enabling the TouchPad on page 78 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger ...

Page 78: ...sabling or enabling the TouchPad on page 202 Alternately you can disable only the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad To disable tapping only use the Mouse Properties option in the Windows Control Panel Using external display devices Your computer comes with a built in display but y...

Page 79: ...r more information Your computer will automatically detect the external display device Connecting an external monitor or projector You can easily attach an external monitor or projector to your computer if you need a larger screen To do this 1 Read the directions that came with the monitor to see if you first need to install new software 2 Connect the monitor s video cable to the RGB monitor port ...

Page 80: ...takes effect Briefly pause each time you press the F5 key to allow time for the display to change This hot key cycles through the settings in the following order the last two options are available if an external monitor is connected Built in display only Built in display and external monitor simultaneously External monitor only Built in display and TV or other external video device TV or other ext...

Page 81: ...he software as instructed by the printer manufacturer the printer may not function correctly Read the documentation that came with your printer Follow the manufacturer s instructions when connecting a printer You can connect a USB compatible printer to your computer through the USB ports To determine if the printer is USB compatible check its documentation To make the connection you need a suitabl...

Page 82: ... follow these steps to set it up for the first time You only need to set up the printer once 1 Click Start Control Panel Hardware and Sound and then under Devices and Printers click Add a printer The Add Printer Wizard appears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Turning off the computer Pressing the power button before shutting down the Window...

Page 83: ... sure all disk disc activity lights are off If you change your mind and decide to continue working after all wait a few seconds before turning the computer on again Use the Sleep command to save your work system settings and current state of the desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation...

Page 84: ...rograms to your internal storage drive and then shuts down the computer Factors to consider when choosing Sleep While in Sleep mode the computer uses some main battery power Because the state of the system is stored in memory you will lose data if the main battery discharges completely while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power th...

Page 85: ...hut down button 2 Click the Shut down button in the lower right corner of the Start menu The computer closes all open programs shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s pow...

Page 86: ...ppears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen 5 Select the options you want from the drop down lists ...

Page 87: ...K Once the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows white If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibern...

Page 88: ...can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears ...

Page 89: ...n battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button 6 Click Apply 7 Click OK Once the computer is configured you can place it into Hibernat...

Page 90: ...mand 1 Click Start and then click the arrow next to the Shut down button in the lower right corner of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu The computer saves the status of all open programs and files to the memory turns off the display and enters into a low power mode The ON OFF light blinks amber indicating the computer is in Sleep mode Configuring Sleep mod...

Page 91: ...the power plan to be customized The Edit Plan Settings window appears Sample Image Edit Plan Settings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never 4 Click Change advanced po...

Page 92: ...r is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer is configured you can place it into Sleep mode by ...

Page 93: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 120 There are additional custom settings you can choose See Utilities on page 140 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 94: ...puter to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object...

Page 95: ...storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 101 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset ...

Page 96: ...ution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is reading from or writing to a disk may damage the disk the drive or both The Windows operating system ...

Page 97: ...d Your computer s keyboard includes only one Enter key Most of the time this does not matter However some programs assign separate functions to the regular and numeric pad Enter keys on the full sized keyboard Using the Fn key you can simulate the separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simu...

Page 98: ... keys Sample Illustration Special Windows keys Your computer s keyboard has one key and one button that have special functions in Windows Windows key Opens the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control...

Page 99: ...st way to start a program is to double click the name of the file that contains the information you want to work on To find the file use the Start menu or Windows Explorer If you prefer to open the program first you have four options You can Double click the icon for the program on your desktop Use the Start menu Use Windows Explorer to locate the program file Use the Search programs and files fie...

Page 100: ...use this method you should know the file name and location of the program s executable file this file ends with exe This example opens WordPad using Windows Explorer If you pause with your mouse on All Programs it will open it up You may need to scroll up or down to see the complete list 1 Click the Windows Explorer icon on the taskbar 2 In the left part of the window double click Computer to expa...

Page 101: ...rt menu 2 Start typing the program s name wordpad in the Search programs and files field As you type all matching files and programs are displayed in a separate window 3 In the search results window click WordPad under Programs Saving your work Before you turn off the computer using the Shut down command save your work on the internal storage drive external media flash media or optical disc This i...

Page 102: ...our file to be stored 3 Type a file name then click Save File names The Windows operating system supports long file names that can contain up to 260 characters and can include spaces Some applications do not support long file names and require file names limited to no more than eight characters You may use all the letters numbers and other characters on the keyboard except for these characters Fil...

Page 103: ...g your work Ensure the operating system is set up for your printer as described in Setting up a printer on page 82 HINT You only need to set up the printer the first time you connect it If you use more than one printer or are changing printers you will need to set up the Windows operating system to run with the additional printer s To print a file 1 If your printer is not on turn it on now 2 Click...

Page 104: ...installed on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 184 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multiple CDs DVDs You may prefer to use a high capacity backup system such as an external hard drive Restoring your work To restore information f...

Page 105: ... you play a DVD or BD from another region the drive will automatically change to play in the format of the other region The drive will allow you to change regions four times On the fourth change the region will be locked in That is the drive will only play DVDs and BDs from that last region Note that changing from region 1 to region 2 and back to region 1 is counted as two changes For optimum DVD ...

Page 106: ...your computer s display settings see Directing the display output when you turn on the computer on page 80 When an HDMI cable is used to send a High Definition signal to an external monitor the audio signal is automatically sent with the video signal If you want to change the destination of the audio signal use the Sound properties in the Control Panel Sample Image Sound properties window If you w...

Page 107: ... the lens or the area around it Doing so could cause the drive to malfunction Manual eject hole Use if you need to release the disc tray when the power is off Use a straightened paper clip or other narrow object to press the manual eject button located inside the hole Never use a pencil to press the manual eject button Pencil lead can break off inside the computer and damage it Inserting an optica...

Page 108: ...s described in Caring for optical discs on page 111 6 Place the disc carefully in the disc tray label side up Sample Illustration Positioning the disc in the drive 7 Gently press the disc onto the center spindle until it clicks into place Handle DVDs BDs and CDs carefully making contact only with the center hole and edge Do not touch the surface of the disc Do not stack discs If you incorrectly ha...

Page 109: ...e putting on headphones to listen turn the volume down Do not set the volume too high when using headphones Continuous exposure to loud sound can harm your hearing Playing optical media If you insert an optical disc into the optical disc drive and the Auto Run feature does not automatically start your disc try launching the optical disc manually To do this follow these steps 1 Click Start and then...

Page 110: ...rded on your optical disc drive may not play back or operate properly on other computers or optical media players These problems are not due to any defect in your Toshiba computer or optical disc drive Please refer to your computer s product specification for listing of specific format compatibilities Copy protection technology may also prevent or limit recording or viewing of certain optical medi...

Page 111: ...p of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical disc drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wipe it with a clean dry cloth The most efficient method to clean it is to start from the center of the disc a...

Page 112: ...ber of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that prov...

Page 113: ...r visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter i...

Page 114: ...ain battery you may also have an optional secondary battery not included with your computer If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessori...

Page 115: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 116: ...s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life and charge time may vary depending upon power ma...

Page 117: ... flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations System indicator lights AC power light Battery light Internal storage drive light Memory card reader light ON OFF light Available on certain models Power button Wireless indicator light ...

Page 118: ...king in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and repla...

Page 119: ...Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to display the battery options Sample Image Advanced settings tab of Power Options screen...

Page 120: ...red By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also set individual power saving options to suit your own needs The following sections describe how to choo...

Page 121: ...cation levels internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan ...

Page 122: ...d accumulated savings over time To learn how to access the utility see TOSHIBA eco Utility on page 159 For more information on the TOSHIBA eco power plan see the Help file in the TOSHIBA eco Utility window Changing the main battery When your main battery has run out of power you have two options plug in the AC adaptor or install a charged main battery Never short circuit the battery pack by either...

Page 123: ...ing Hibernation mode on page 87 3 Unplug and remove any cables connected to the computer including the AC adaptor 4 Close the display panel and turn the computer upside down 5 Slide the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample...

Page 124: ...fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slid...

Page 125: ...while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it Avoid touching the metal terminals of the battery with ...

Page 126: ...y discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operating time continue operating until the battery pack is fully discharged If the battery light flashes or ther...

Page 127: ...ring transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery packs could generate smoke or cause fire or rupture pos...

Page 128: ...dge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When travel...

Page 129: ...ything you can do in the Windows operating system You can use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 130: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 131: ...Permanently deleted files cannot be recovered from the Recycle Bin For more information on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Sta...

Page 132: ...e Current time Power usage mode network connectivity status and speaker volume To activate a specific task click the appropriate notification area icon Setting up for communications To connect to the Internet use an online service or communicate across the telephone lines with another computer you need A browser or communications program An Internet Service Provider ISP or online service if you pl...

Page 133: ... ports Accessing a network To access a network connect an Ethernet cable to the Network port RJ45 on your computer For specific information about connecting to the network consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask them for help when connecting to their Wi Fi network Setting up the connection To set up an office connection ...

Page 134: ...ort provides an RJ 11 jack allowing you to connect the modem to a standard voice grade telephone line 1 Plug one end of a telephone cable purchased separately into the modem port on the side of the computer 2 Connect the other end to the RJ 11 wall jack Sample Illustration Connecting to a wall jack Connect the built in modem only to ordinary analog phone lines Never connect the built in modem to a...

Page 135: ... to the computer 2 Click Start All Programs Accessories and then Sound Recorder Sample Image Sound Recorder screen 3 Click the Start Recording button 4 Speak normally into the microphone 5 When you have finished recording click the Stop Recording button The Save As dialog box appears 6 To save the file type a file name and then click Save Using external speakers or headphones Your computer is equi...

Page 136: ...r headphones use the computer s volume control Using the Web Camera Available on certain models Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Chat with others and have them see you while using instant messaging IM programs Have video conference calls To email instant message or video conference you...

Page 137: ...omputer never insert a Memory Stick Duo or Memory Stick PRO Duo card without an adapter into the Memory card reader Compatibility is not guaranteed even with an adapter See your system s Detailed Specifications for a compatibility list The Memory card reader may also support other types of media Do not use the Copy Disk function for this type of media To copy data from one media to another use the...

Page 138: ...le to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip to step 3 2 Gently press the card inward to release it The card pops out slightly 3 Grasp the card and pull it straight out Sample Illustration Removing memory media...

Page 139: ...eSATA external Serial Advanced Technology Attachment devices and USB devices The eSATA interface supports fast data transfer rates which is especially useful for transferring and storing large files such as digital photo music or video files Like the USB the eSATA interface supports hot swapping connecting and disconnecting devices while the computer is on eSATA devices require an external power s...

Page 140: ... options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility T...

Page 141: ...st provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window The TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize ...

Page 142: ...142 Utilities TOSHIBA Assist Connect The feature available in this category is Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 143: ...143 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 144: ...144 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 145: ... features available in this category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Zooming Utility TOSHIBA Accessibility TOSHIBA Face Recognition Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 146: ...ndled with your computer To reinstall drivers and applications 1 Click Start All Programs My Toshiba and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Sample Image TOSHIBA Application Installer selection screen 4 Click Install then follow the on screen prompts to complete the installation process ...

Page 147: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 148: ...ember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TO...

Page 149: ...upervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the password then click OK 6 Click OK to exit 7 Restart the system to complete the process Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA str...

Page 150: ...ser Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Not Registered 5 Follow the o...

Page 151: ...ng Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the...

Page 152: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 153: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection Utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 154: ...ces and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desire...

Page 155: ...pears Sample Image TOSHIBA HWSetup screen General tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressi...

Page 156: ...Fn F5 For more information see Directing the display output when you turn on the computer on page 80 General Allows you to view the current BIOS version or change certain settings back to their default values Keyboard Allows you to access the wake on keyboard function LAN Allows you to set networking functions Password Allows you to set a user password SATA Allows you to set conditions for the eSA...

Page 157: ...ffice Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIBA Zooming Utility Properties screen appears Sample Image TOSHIBA Zooming Utility Properties screen 2 Select the desired option s 3 Click OK The zoom in and zoom out hot keys will now work with the applications you...

Page 158: ... you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the ...

Page 159: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 160: ...nd AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very sma...

Page 161: ...are via the Windows Control Panel Doing so will automatically delete all collected information from the internal storage drive The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply ...

Page 162: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 163: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light I...

Page 164: ...riods of time To charge the battery leave the computer plugged into a live wall outlet for several hours For more information see Charging batteries on page 114 The AC power light is blinking If the AC power light is blinking try the following steps 1 Cut off power to the computer by disconnecting the AC adaptor and removing the battery The error condition will be interrupted and the AC power ligh...

Page 165: ... current A for each device The voltage level must match exactly The amperage rating of the AC adaptor must be equal to or greater than that required by the computer The battery light is blinking when the computer is on If the battery light is blinking when the computer is on this indicates a power mismatch Do the following 1 Check the OUTPUT specifications on the AC adaptor for example DC 19V 3 95...

Page 166: ...ocedure to fix the problem To do this use the options in the Startup menu To open the Startup menu 1 Restart your computer 2 Press F8 when your computer starts and before Windows starts loading The Windows Advanced Boot Options menu displays these options Repair Your Computer Safe Mode Safe Mode with Networking Safe Mode with Command Prompt Enable Boot Logging Enable low resolution video 640 x 480...

Page 167: ...r your browser to locate the site My browser cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later The Windows operating system can help you If the operating system has started properly but you still have a problem using your computer the online Help can ass...

Page 168: ...check a device s properties 1 Click Start Control Panel System and Security and then under System click Device Manager 2 To view the device s installed double click the device type 3 To view the properties double click the device The operating system displays the device Properties dialog box which provides an array of tabs They may include The General tab which provides basic information about the...

Page 169: ...emory module may be faulty If the error recurs without the memory module installed the error is not caused by the memory module TECHNICAL NOTE You must have at least one memory module installed for the computer to work For this model Slot A is the bottom slot Slot B is the top slot If only one memory module is to be installed it must be installed in Slot A Power and the batteries Your computer rec...

Page 170: ... turn on the computer If the battery light does not glow after 20 minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power op...

Page 171: ...on that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instan...

Page 172: ...een Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the col...

Page 173: ...not be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more f...

Page 174: ...nistrator Some programs run correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs Optical disc drive problems You cannot access a disc in the drive If the optical disc drive is an external drive make sure the two USB cables or the AC adaptor cable are properly conn...

Page 175: ...g is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at pcsupport toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the program s needs The disc will not come out of the drive when you click ...

Page 176: ...r is required for viewing BD content Dual view feature is not supported You must close all other applications during BD playback Use the DVD or BD player software that came with your computer to view DVD or BD movies BD playback feature support may vary with each BD Please contact content publisher directly with any questions Do not play a Blu ray Disc when recording a TV program whether live or p...

Page 177: ...orking power outlet turned on and ready on line Check that the printer has plenty of paper Some printers will not start printing when there are just two or three sheets of paper left in the tray Make sure the printer cable is firmly attached to the computer and the printer Run the printer s self test to check for any problem with the printer itself Make sure you installed the proper printer driver...

Page 178: ...0 1200 2400 4800 9600 14400 28800 33600 bps bits per second or higher The modem is on set up properly but still does not transmit or receive data Make sure the line has a dial tone Connect a telephone handset to the line to check this The other system may be busy or off line Try making a test transmission to someone else For more information regarding your system s V 92 modem visit the Toshiba Web...

Page 179: ... recognized by the Windows operating system and that the driver is loaded To access the Device Manager click Start Control Panel System and Security and then System Carefully note any error messages these will be very helpful if you should confer with a support technician at a later time To enable or disable wireless communication use the Hot Key Fn F8 For more information see Hot Keys TOSHIBA Car...

Page 180: ...hat vendor s support group for further advice DVD and BD operating problems If you experience a problem playing DVDs or BDs you may be able to fix the problem yourself For general problems playing a DVD or BD title try the following steps 1 Verify that the disc is in a format that the drive supports 2 Ensure that the disc is properly inserted in the drive tray 3 Use the DVD or BD player software t...

Page 181: ...er drop down list 4 Click OK Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build in an automatic backup but you should not rely solely on this feature Save your work See Computing tips on page 95 for instructions On a regular basis back up the information stor...

Page 182: ...he Windows operating system offers some easy to use features for backing up your Windows settings and your data documents and other important files Take advantage of these features to protect yourself from much more difficult and time consuming restoration procedures and to safeguard your valuable data from loss Saving system configuration with restore points The System Restore feature of the Wind...

Page 183: ...lect Recommended restore or Choose a different restore point and then click Next The timestamp and description of each restore point is displayed This list may contain restore points that you did not create Restore points labeled System Checkpoint were automatically created by the Windows operating system Other restore points may have been created automatically by applications when they were insta...

Page 184: ...ble Follow these steps to back up your computer or files to optical discs or a storage drive You cannot back up the computer while running on battery power Connect the AC adaptor before continuing 1 Prepare your backup target by connecting it and or inserting a blank optical disc in the drive 2 Click Start 3 Click Control Panel 4 Click Back up your computer under the System and Security heading Fo...

Page 185: ...em after each installation even if the installation utility does not prompt you to do so This will ensure that the installation is completed and will clean up anything that the installation utility left behind Do one installation at a time If you have several new items to add to your computer system install just one at a time creating restore points immediately before each successive installation ...

Page 186: ...ains the steps to take to ask for help Before you contact Toshiba Since some problems may be related to the operating system or the program you are using it is important to investigate other sources of assistance first Try the following before you contact Toshiba Review the troubleshooting information in your operating system documentation If the problem occurs while you are running a program cons...

Page 187: ...ogram involved in the problem along with its installation media Information about what you were doing when the problem occurred Exact error messages and when they occurred For technical support call the Toshiba Customer Support Center Within the United States at 800 457 7777 Outside the United States at 949 859 4273 Other Toshiba Internet Web sites toshiba com Worldwide Toshiba corporate site lapt...

Page 188: ...y Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105 8001 Japan Latin America and Caribbean Toshiba America Information Systems 9740 Irvine Blvd Irvine California 92618 USA 800 457 7777 within the US 949 859 4273 outside of the US this call may incur long distance charges Mexico Toshiba de México S A de C V Sierra Candela No 111 6to Piso Col Lomas de Chapultepec CP 11000 Mex...

Page 189: ... on additional Toshiba worldwide locations please visit www toshiba co jp index htm United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfelddamm 8 D 4 1460 Neuss Germany ...

Page 190: ...aunch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Cursor overlay Numeric overlay Zoom Display resolution ...

Page 191: ... Fn key The TOSHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot key card appear...

Page 192: ...ation refer to TOSHIBA HDD Protection Utility on page 153 PC Diagnostic Tool Utility For more information refer to TOSHIBA PC Diagnostic Tool Utility on page 152 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming Utility For more information refer to TOSHIBA Zooming Utility on page 157 Disc Creator Utility This Application Card launches the TOSHIBA Disc Creat...

Page 193: ...cation Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch the application Card Case The Card Case feature allows you to choose which cards appear in the Application Card display see Using the Application Cards on page 193 To use the Card Case 1 C...

Page 194: ...n Hot key functions Hot key functions are performed using either the Hot Key Cards or by pressing the associated hot key This section lists the available hot key functions Hot keys are keys that when pressed in combination with the Fn key turn system functions on and off Hot keys have a legend on the key indicating the option or feature the key controls Volume Mute or Fn This TOSHIBA Card or hot k...

Page 195: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 196: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 197: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 90 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 198: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 87 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 199: ...rnal monitor simultaneously External monitor only Built in display and TV or other external video device TV or other external video device External monitor and TV Built in display and external monitor extended mode Built in display and TV extended mode External monitor and TV extended mode Swap Switch primary display between internal display and external monitor when using extended desktop To use ...

Page 200: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 201: ... are Wi Fi enabled Enables just the Wi Fi module Bluetooth enabled Enables just the Bluetooth module All disabled Disables the Bluetooth and Wi Fi modules All enabled Enables the Bluetooth and Wi Fi modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enable all select To ...

Page 202: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 74 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 203: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 204: ...ey turns the cursor control overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Cursor control overlay or Fn This TOSHIBA Card or hot key turns the muneric overlay on and off Selecting this Card or pressing the hot key displays the following options Sample Image Cursor control overlay ...

Page 205: ...ey functions Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume ...

Page 206: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 207: ...ting Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU Central Processing Unit DC Direct Current DMA Direct Memory Access ...

Page 208: ...timedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MIDI Musical Instrument Digital Interface PC Personal...

Page 209: ...ty color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provides a compatible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligen...

Page 210: ...formation is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priori...

Page 211: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 212: ...window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power usually supplied by batteries DC flows in one direction Compare Alternating Current AC Direct Memory Access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a comput...

Page 213: ...gital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Video Disc Read Only Memory A very high capacity storage medium that uses laser optics for reading data Each DVD ROM can hold as much data as several CD ROMs Compare CD ROM E emulation A technique in which a device or program imitates another device or program enable To turn on a computer option See also disable eSATA An e...

Page 214: ...pare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the computer s main memory Also called system bus See also bus function keys The keys labeled F1 through F12 typically located on the keyboard Their f...

Page 215: ...a memory resident program hot swapping The ability to add or remove devices from a computer while the computer is running and have the operating system automatically recognize the change I icon A small image displayed on the screen that represents a function file or program interlaced A method of refreshing a computer screen in which only every other line of pixels is refreshed Interlaced monitors...

Page 216: ...d To move information from a storage device such as a hard disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to t...

Page 217: ...disk A disk for storing programs and data that cannot be used to start the computer Compare system disk O online Available through the computer Online may refer to information being read from your own computer s internal storage drive such as online documentation or online Help or to information coming from another company on a company network or the Internet operating system A set of programs tha...

Page 218: ...ide your finger across the TouchPad or move a mouse Used to point to and select activate on screen items such as icons menu items and buttons The shape and purpose of the pointer varies depending on the program you are using and what you are doing pointing device Any device such as the TouchPad or a mouse that enables you to move the pointer on the screen port A socket on the computer where you pl...

Page 219: ...s The RJ11 connector is a 6 wire connector RJ45 connector An eight wire connector used to connect a computer to a network ROM Read Only Memory Non volatile memory that can be read but not written to Non volatile here means that information in ROM remains whether or not the computer is receiving power This type of memory is used to store your computer s BIOS which is essential instructions the comp...

Page 220: ...er followed by a greater than sign indicating where users are to enter commands T TFT display See active matrix display U Universal Serial Bus USB USB is a serial bus that supports a data transfer rate of up to 480 Mbps 480 million bits per second USB can connect up to 127 peripheral devices through a single all purpose USB port USB allows hot swapping of peripherals See also bus hot swapping seri...

Page 221: ...d is another term for the communication protocol to permit an Ethernet connection using wireless communication components World Wide Web www The worldwide network of Web sites linked together over the Internet A user of the Web can jump from site to site regardless of the location of the computer hosting the site See also Internet ...

Page 222: ...y battery life 113 Call2Recycle 128 care 125 126 changing 122 charge indicator light 45 charge time 114 charger 114 charging 46 114 charging the real time clock RTC 115 conserving power 119 determine remaining power 118 disposal 127 indicator light 117 installation 122 124 low charge 118 maintaining 126 maximum capacity 113 monitoring power 45 116 optional secondary battery 114 power management 11...

Page 223: ...rning off more quickly 85 turning off options 83 computer lock 94 computer will not start troubleshooting 163 computing habits troubleshooting 181 computing tips 95 configuring Hibernation mode 87 Hibernation mode options 88 Sleep mode 90 Sleep mode options 90 connecting AC adaptor 44 AC adaptor cord to DC IN 45 computer to a network 133 HDMI compatible TV or display device 79 monitor 79 power cor...

Page 224: ...ernal display device HDMI Out port 78 RGB monitor port 78 external display adjusting 81 F file extensions using 102 files backing up 96 104 file names 102 printing 103 restore 104 saving 101 102 using a file extension 102 function keys 97 H headphones using 135 Help and Support troubleshooting 167 Hibernation mode 83 configuring 87 configuring options 88 hot key 198 powering down 88 Shut down 88 s...

Page 225: ...trol 99 overlay keys 98 overlay to type numeric data 99 L LEDs system indicator lights 117 AC adaptor light 116 AC power light 44 45 battery light 45 46 ON OFF light 48 87 90 93 Web Camera light 136 lock computer using 94 M maintaining your battery 126 manual eject hole optical disc drive 107 memory adding optional 49 check total memory 58 removing memory module slot cover 52 Memory card reader in...

Page 226: ...tical media 110 removing a disc 110 111 troubleshooting 174 using 105 107 optical discs troubleshooting 175 optical media recording 110 optional external devices adding 49 optional secondary battery 114 other documentation 39 P password deleting a supervisor 149 deleting a user 150 instant password 147 instant using 147 power on password 147 setting 147 setting a supervisor 148 setting a user 149 ...

Page 227: ...with computer on 110 andopticaldiscwithcomputeroff 111 battery from the computer 123 memory module 55 memory module slot cover 52 restarting computer 87 restore points troubleshooting 182 restoring your work 104 RJ 11 jack 134 running computer on battery power 112 S safety computer 128 disposing of batteries 127 icons 38 precautions 41 safety precautions battery 125 saving files 101 102 Search pro...

Page 228: ...m 134 television adjusting display 81 tips for computing 95 Toshiba online resources 111 registering computer Toshiba Web site 49 worldwide offices 188 TOSHIBA Accessibility 158 Toshiba accessories memory 49 TOSHIBA Application Installer 146 TOSHIBA Assist 141 Connect tab 142 Optimize tab 145 Protect Fix tab 144 Secure tab 143 TOSHIBA eco power plan 122 TOSHIBA eco Utility 159 TOSHIBA Face Recogni...

Page 229: ...creen does not look correct flickers 172 slow Internet connection 167 sound system 177 sound Blu ray Disc 176 trouble running discs 175 trouble running programs 174 URL address not found 167 Windows operating system not working 165 wireless networking 178 turning off computer 82 computer more quickly 85 options 83 turning on power 48 U USB compatible printer 81 user password deleting 150 user pass...

Page 230: ...230 Index Windows operating system desktop 129 troubleshooting 165 Windows Start menu starting a program 99 wireless networking 132 troubleshooting 178 wizards Connect to the Internet 133 ...

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