Toshiba Satellite L50D-C User Manual Download Page 139

Page: 139 / 141

Index

AC adaptor

additional 4-35
connecting 2-2
DC IN 19V jack 3-2

ASCII characters 4-5

Battery

extending life 4-22
monitoring capacity 4-21
real-time clock 4-19
save mode 5-6

Bluetooth 7-6

Cleaning the computer 1-17

Cooling vents 3-4, 3-5

DC IN/Battery

indicator 3-1

Display

automatic power off 5-5
hinges 3-8
opening 2-4
screen 3-8

Documentation list 2-1

Dual Pointing Device

Touch Pad 6-9

Equipment checklist 2-1

External monitor

problems 6-13

Graphics Processing Unit
3-11

Hard disk drive

automatic power off 5-6

HDMI out port 3-4

Keyboard

function keys 4-3
Function keys F1...F12 4-3
problems 6-6
Windows special keys 4-5

LAN

cable types 4-23
connecting 4-23

Media care

User's Manual

Index-1

Summary of Contents for Satellite L50D-C

Page 1: ...User s Manual Satellite C50 C C50t C C50D C C50Dt C Satellite L50 C L50t C L50D C L50Dt C Satellite P50 C P50t C P50D C P50Dt C Series Satellite C55 C C55t C C55D C C55Dt C ...

Page 2: ...ted Equipment checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Getting to know Windows 2 7 Turning off the power 2 9 System Recovery 2 13 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 4 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descriptions 3 12 Chapter 4 Operating Basics U...

Page 3: ...7 TOSHIBA System Settings 5 10 USB Charge 5 11 TOSHIBA Media Player by sMedio TrueLink 5 13 TOSHIBA PC Health Monitor 5 15 TOSHIBA Product Improvement Program 5 16 TOSHIBA Setup Utility 5 17 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 Information for Wireless Devi...

Page 4: ...g conversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructions ...

Page 5: ...t names and service names in this manual might be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found to comply with the limits for a Class B digital device pursuant to part 15 of the FCC rules These limits are designed to provide reasonable protection agai...

Page 6: ... cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 1697 Telephone 949 583 3000 This information is only applicable for the countries regions where it is required EU Declaration of Conformity This product is carr...

Page 7: ...than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments Any consequences resulting from the use of this product in working environments that are not approved are...

Page 8: ... les exigences du Règlement sur le matériel brouilleur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The b...

Page 9: ...ly friendly disposal ensuring that the terminal contacts are covered by non conductive tape For more detailed information about the collection and recycling programmes available in your country please visit our website www toshiba eu recycling or contact your local council office or the retail outlet where you purchased the product These symbols might not stick depending on the country and region ...

Page 10: ...ne getirmektedir The number of possible pixel failures of your display is defined according to ISO 9241 307 standards If the number of pixel failures is less than this standard they will not be counted as defect or failure Battery is a consumption product since the battery time depends on the usage of your computer If the battery can not be charged at all then it is a defect or failure The changes...

Page 11: ... style Open Source licenses In case of any license issues related to OpenSSL please contact openssl core openssl org OpenSSL License Copyright c 1998 2011 The OpenSSL Project All rights reserved Redistribution and use in source and binary forms with or without modification are permitted provided that the following conditions are met 1 Redistributions of source code must retain the above copyright ...

Page 12: ... NEGLIGENCE OR OTHERWISE ARISING IN ANY WAY OUT OF THE USE OF THIS SOFTWARE EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE This product includes cryptographic software written by Eric Young eay cryptsoft com This product includes software written by Tim Hudson tjh cryptsoft com Original SSLeay License Copyright C 1995 1998 Eric Young eay cryptsoft com All rights reserved This package is an SSL ...

Page 13: ...thereof from the apps directory application code you must include an acknowledgement This product includes software written by Tim Hudson tjh cryptsoft com THIS SOFTWARE IS PROVIDED BY ERIC YOUNG AS IS AND ANY EXPRESS OR IMPLIED WARRANTIES INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED IN NO EVENT SHALL THE AUTHOR OR CONTR...

Page 14: ... You can use this software for whatever you want in parts or full form without having to pay us royalty free usage You may not pretend that you wrote this software If you use it or only parts of it in a program you must acknowledge somewhere in your documentation that you have used the FreeType code credits We specifically permit and encourage the inclusion of this software with or without modific...

Page 15: ...HT HOLDERS BE LIABLE FOR ANY DAMAGES CAUSED BY THE USE OR THE INABILITY TO USE OF THE FREETYPE PROJECT 2 Redistribution This license grants a worldwide royalty free perpetual and irrevocable right and license to use execute perform compile display copy create derivative works of distribute and sublicense the FreeType Project in both source and object code forms and derivative works thereof for any...

Page 16: ...s license or another one contracted with the authors grants you the right to use distribute and modify it Therefore by using distributing or modifying the FreeType Project you indicate that you understand and accept all the terms of this license 4 Contacts There are two mailing lists related to FreeType freetype nongnu org Discusses general use and applications of FreeType as well as future and wa...

Page 17: ...efficiency You can wake the computer from Sleep Mode by pressing the power button Your ENERGY STAR certified computer should be set by default to enter a low power sleep mode after a period of inactivity Simply touching the mouse or keyboard wakes the computer in seconds These sleep features can save you up to 23 per year 200 kWh per year in electricity and prevent up to 300 pounds of greenhouse g...

Page 18: ...pire2 486 Sin dong Yeongtong gu Suwon si Gyeonggi do Korea 443 734 Precautions CAUTION This appliance contains a laser system and is classified as a CLASS 1 LASER PRODUCT To use this model properly read the instruction manual carefully and keep this manual for your future reference In case of any trouble with this model please contact your nearest AUTHORIZED service station To prevent direct expos...

Page 19: ...ating a computer friendly environment Place the computer on a flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space around the computer and other equipment to provide adequate ventilation Otherwise they might overheat To keep your computer in prime operating condition protect your work area from Dust moisture and direct sunlight E...

Page 20: ... can damage the computer s components or otherwise cause it to malfunction Cleaning the computer To help ensure long trouble free operation keep the computer free of dust and dirt and use care with all liquids around it Be careful not to spill liquids into the computer If the computer does get wet turn the power off immediately and let the computer dry completely In these circumstances you should ...

Page 21: ... carrying your computer be sure to hold it securely so that it does not fall or hit anything Do not carry your computer by holding any of its protruding elements Mobile phones Be aware that the use of mobile phones can interfere with the audio system The operation of the computer will not be impaired in any way but it is recommended that a minimum distance of 30 cm is maintained between the comput...

Page 22: ...Please read A note is a hint or advice that helps you make best use of your equipment User s Manual 1 19 ...

Page 23: ...ble Personal Computer AC adaptor and power cord 2 pin plug or 3 pin plug Documentation User Information Guide Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures Click Tap the Touch Pad or click the left Touch Pad cont...

Page 24: ...hand arms shoulders or neck This section provides basic information to start using your computer It covers the following topics Connecting the AC adaptor Opening the display Turning on the power Initial setup Use a virus check program and make sure that it is updated regularly Never format storage media without checking its content formatting destroys all stored data It is a good idea to back up t...

Page 25: ...sult in a fire or electric shock possibly resulting in serious injury The supplied power cord conforms to safety rules and regulations in the region the computer is bought and should not be used outside this region For use in other regions buy power cords that conform to safety rules and regulations in the particular region Do not use a 3 pin to 2 pin conversion plug When you connect the AC adapto...

Page 26: ...he DC output plug to the computer 2 1 1 DC IN 19V jack 2 DC output plug Product appearance depends on the model you purchased 3 Plug the power cord into a live wall outlet The DC IN Battery indicator glows Opening the display The display panel can be opened to a wide range of angles for optimal viewing While holding down the palm rest with one hand so that the main body of the computer is not rais...

Page 27: ...ers in the gap between the LCD panel and battery pack when closing your LCD otherwise your fingers might get hurt Be careful not to open the display panel too far as this could put stress on the display panel s hinges and cause damage Do not press or push on the display panel Do not lift the computer by the display panel Do not close the display panel with pens or any other objects left in between...

Page 28: ... Condition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the power button Figure 2 5 Turning on the power 1 1 Power button Product appearance depends on the model you purchased Initial setup The Windows Startup Scre...

Page 29: ...e People tile and the Mail tile for instance Tiles show you dynamic information from apps without having to open them Windows taskbar By default the bottom of the desktop is Windows taskbar You can see all of your currently running apps on the Windows taskbar Task view Task view is launched from Windows taskbar at the bottom of the screen Task view allows you to view the apps that are currently ru...

Page 30: ...t clicking on Settings and selecting Pin to Start Windows Store Although many apps are pre installed in your computer you can also download many others from the Windows Store You can search for and browse thousands of apps all grouped into easy to find categories there Sign in options Windows offers a number of sign in options including Password PIN and Picture password authentication to prevent f...

Page 31: ...ad write Failure to do so can cause data loss 3 Click Start Power and then select Shut down 4 Turn off any peripheral devices connected to your computer Do not turn the computer or peripheral devices back on immediately Wait a short period to avoid any potential damage Restarting the computer Certain conditions require that you reset the computer for example if You change certain computer settings...

Page 32: ...mputer will go into Sleep Mode according to the settings in the Power Options to access it click Control Panel System and Security Power Options under Windows System group in All apps To restore the operation of the computer from Sleep Mode press and hold the power button or any key on the keyboard for a short amount of time Note that keyboard keys can only be used if the Wake up on Keyboard optio...

Page 33: ...ctricity or electrical noise Hibernation Mode The Hibernation Mode feature saves the contents of memory to the Hard Disk Drive when the computer is turned off so that the next time it is turned on the previous state is restored Note that the Hibernation Mode feature does not save the status of any peripheral devices connected to the computer Save your data While entering Hibernation Mode the compu...

Page 34: ...e currently unavailable 4 Select the Hibernate check box from Shutdown settings 5 Click the Save changes button Automatic Hibernation Mode The computer can be configured to enter Hibernation Mode automatically when you press the power button or close the lid To define these settings do the following 1 Click Power Options and then click Choose what the power button does or Choose what closing the l...

Page 35: ... to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs Do not run software such as screen savers which can put a heavy load on the CPU Operate the computer at full power Do not use power saving features Do not write to the media when the virus check software is running Wait for it to finish then disable virus detection programs including any software...

Page 36: ...u have created to restore the computer to the state it was in when you originally received it To perform this restoration do the following When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost Make sure to use the default Boot Mode option in TOSHIBA Setup Utility before restoring 1 Launch the TOSHIBA Setup Utility Refer to the TOSHIBA Setup Uti...

Page 37: ...are in the event of a problem Make sure that the AC adaptor is connected during the restoring process When you reinstall the Windows operating system the hard disk will be reformatted and all data will be lost 1 Click Start Power and then select Restart 2 Hold down 0 zero key and then release this key one second after the computer is power on 3 Select Troubleshoot 4 Select Reset your PC 5 Follow t...

Page 38: ...osed position Figure 3 1 Front of the computer with display panel closed 1 2 1 DC IN Battery indicator 2 Wireless communication indicator DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the battery charge status White indicates that the battery is fully charged while the power is being correctly supplied from the AC power adaptor Refer to the Power Conditio...

Page 39: ... and charge its internal batteries Note that you must only use the model of AC adaptor supplied with the computer at the time of purchase Using the wrong AC adaptor can damage the computer LAN jack This jack lets you connect to a LAN The adaptor has built in support for Ethernet LAN 10 megabits per second 10BASE T or Fast Ethernet LAN 100 megabits per second 100BASE TX Some models are equipped wit...

Page 40: ... port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Optical disc drive The computer might be ...

Page 41: ...Sleep and Charge function and this function is only provided with some models USB 3 0 port s might work as USB 2 0 port s when operating in USB Legacy Emulation mode Before removing a USB device from the USB port of your computer click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar and then select the USB device that you want to remove Universal Serial Bus USB 2 0 or 3 0 po...

Page 42: ...e information regarding Battery Life refer to the Legal Footnotes section Underside The following figures show the underside of the computer Ensure that the display is closed before the computer is turned over to avoid causing any damage Figure 3 5 The underside of the computer 1 1 2 3 1 1 2 1 Cooling vents 3 Memory module cover 2 Cooling vents Provided with some models Product appearance depends ...

Page 43: ...under this cover allows for the installation replacement and removal of additional memory module The capacity of the memory modules varies depending on the model The actual amount of useable system memory is less than the installed memory modules Refer to the Additional memory module section Front with the display open This section shows the computer with the display panel open In order to open th...

Page 44: ...amera LED glows when the Web Camera is operating Web Camera Web Camera is a device that allows you to record video or take photographs with your computer You can use it for video chatting or video conferences using a communication tool Do not point the web camera directly at the sun Do not touch or press strongly on the web camera lens Failure to do so might reduce image quality Use an eyeglass cl...

Page 45: ...ries Legal Footnote LCD For more information regarding LCD refer to the Legal Footnotes section Stereo speakers The speakers emit sound generated by your software as well as audio alarms such as low battery condition generated by the system Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Power button Press this button to power on off t...

Page 46: ...like the buttons on a standard mouse Press the left button to select a menu item or to manipulate text or graphics designated by the pointer and press the right button to display a menu or other function depending on the software you are using Internal Hardware Components This section describes the internal hardware components of your computer The actual specifications might vary depending on the ...

Page 47: ...e to high temperatures the SSD might be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity refer to the Legal Footnotes section Video RAM The memory in the graphics adaptor of the computer used to store the image displayed on a bitmap display The amount of Video RAM available depends on the system memory of th...

Page 48: ...only The Display Power Saving Technology feature is enabled as the factory default If you want to turn off this feature change it in the settings accordingly in the Intel HD Graphics Control Panel You can access this control panel in the following way 1 Right click on the desktop and click Graphics Properties 2 Click Power and then click On Battery in the upper left corner 3 Click Disable under Di...

Page 49: ...ceTM can notify you of the latest display driver updates for NVIDIA Graphics Controllers However Toshiba does not guaranty compatibility of such NVIDIA drivers with your device TOSHIBA shall not be liable for any damage resulting from NVIDIA s drivers Hence your device shall not be covered under TOSHIBA s limited warranty Please refer to the End User License Agreement EULA Furthermore TOSHIBA does...

Page 50: ...ery pack becomes too hot while it is being charged the charge stops and the DC IN Battery indicator goes out When the temperature of the battery pack falls to a normal range charging will resume This process occurs regardless of whether the computer s power is on or off Power indicator Check the Power indicator to determine the power status of the computer The following indicator conditions should...

Page 51: ...old Press your finger down and leave it there for a few seconds This shows information to help you learn more about an item or opens a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Rotate...

Page 52: ... such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each other stretch This shows different levels of information or visually zooms in or out Two Finger S...

Page 53: ...e following conditions When the CAPS LOCK indicator glows the keyboard produces capitals when any letter is typed When the NUM LOCK indicator glows the ten key allows you to enter numbers Figure 4 1 Keypad indicators 2 1 1 CAPS LOCK indicator 2 NUM LOCK indicator CAPS LOCK This indicator glows green when letter keys are locked into their uppercase format NUM LOCK When the NUM LOCK indicator glows ...

Page 54: ...Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s volume F10 FN F10 Increases the computer s volume F11 FN F11 Turns the sound on or off F12 FN F12 Turns the Airplane mode on or off FN 1 FN 1 Reduces the icon size on the desktop or the font sizes within one of the supported applicat...

Page 55: ...mal keyboard operation but you can generate these characters using their specific ASCII codes 1 Hold down the ALT key 2 Using the numeric keypad type the ASCII code of the character you require 3 Release ALT The ASCII character appears on the display screen Optical disc drive Some models will be installed with a DVD Super Multi drive or Blu ray Writer drive When the computer is accessing an optica...

Page 56: ... 72 or 8 cm 3 15 discs without an adaptor Use the DVD playback application to view DVD Video discs For precautions on writing to discs refer to the Writing discs section To load discs do the following 1 When the computer s power is on press the eject button to open the disc tray slightly 2 Grasp the disc tray gently and pull until it is fully opened Figure 4 2 Pressing the eject button and pulling...

Page 57: ... at the center of the disc until you feel it click into place The disc should lie below the top of the spindle flush with the spindle base 5 Push the center of the disc tray to close it Press gently until it locks into place If the disc is not seated properly when the disc tray is closed the disc might be damaged Also the disc tray might not open fully when you press the eject button Removing disc...

Page 58: ...e near the eject button Figure 4 4 Manual release with the eject hole 1 Φ1 0mm 1 Manual eject hole Turn off the power before you use the manual eject hole If the disc is spinning when you open the disc tray the disc could fly off the spindle and cause injury Writable discs This section describes the types of writable discs Check the specifications of your drive to see the types of discs it can wri...

Page 59: ...ll of the setup and operating instructions in this section If you fail to do so you might find that the optical disc drive might not function properly and you might fail to write or rewrite information successfully This might cause you to either lose data or incur other damage to the drive or media Disclaimer TOSHIBA does not assume responsibility for the following Damage to any disc that might be...

Page 60: ... YUDEN Co Ltd for 8x and 16x speed media MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 4x and 8x speed media DVD R MITSUBISHI KAGAKU MEDIA CO LTD for 8x and 16x speed media DVD R DL MITSUBISHI KAGAKU MEDIA CO LTD for 8x speed media DVD RW DVD Specifications for Recordable Disc for Version 1 1 or version 1 2 MITSUBISHI KAGAKU MEDIA CO LTD for ...

Page 61: ... the display panel Start a communication application Apply impact or vibration to the computer Install remove or connect external devices including such items as a memory media card USB device external monitor or an optical digital device Use the audio video control button to reproduce music or voice Open the optical disc drive Do not use shut down log off Sleep Mode or Hibernation Mode functions ...

Page 62: ...video while watching or recording television programs using other applications Failure to do so might cause video playback or television program recording errors In addition if prescheduled recording starts during video playback it might cause video playback or television program recording errors Please view video during times when there is no recording prescheduled The resume function cannot be u...

Page 63: ...output or playback conditions When viewing video on an external display or TV change the display device before playing Video can be played only on internal LCD displays or external displays In Clone mode Dual View CyberLink PowerDVD for TOSHIBA might not function properly Do not change the screen resolution while running the CyberLink PowerDVD for TOSHIBA Do not change the display device while run...

Page 64: ...ts icons and other features might vary from disc to disc For more information on these items refer to instructions included with content or contact the content manufacturers directly Make sure to connect the AC adaptor of the computer when playing a video TOSHIBA Blu ray Disc Player supports AACS Advanced Access Control System copy protection technology Renewal of the AACS key integrated into this...

Page 65: ...ay back MPEG2 MP4 and WTV files created by the preinstalled applications on the same computer Playback might not function properly if you use the files other than these types The playback of some media files might not be normal by this player This might also happen when using Windows Media Player and Video app Display Devices Audio If the video image is not displayed on an external display or tele...

Page 66: ...the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Player is launched and click the Help button 3D Playback on an External 3D Device 3D playback on an external 3D device feature is only provided with some models Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display ...

Page 67: ...use Take note that applicable copyright laws might prohibit the public display when you offer 3D viewing of third party video contents to unidentified personels or mass public The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally provided in 3D and doe...

Page 68: ...Select or Error Message Using Windows features Using any other applications Make sure to use AC adaptor when playing with 3D playback feature enabled Depending on the system environment 3D playback might only be used when the Video Display Window is at full screen 3D playback might not function when windowed In order for the 3D playback to work on an external display TV you need a 3D enabled displ...

Page 69: ...lendar function and also maintains the system configuration while the computer is turned off If the RTC lasting time completely runs out the system will lose this information and the real time clock and calendar will stop working Real Time Clock RTC battery supported by some models Some models are equipped with a dedicated Real Time Clock RTC battery This RTC battery provides power for the interna...

Page 70: ...AC adaptor to the DC IN 19V jack and plug the other end into a working outlet The DC IN Battery indicator glows amber while the battery is being charged Charging Time The following table shows the approximate time required to charge an exhausted battery fully Battery type Power off Power on Battery pack 32Wh 4 cell about 3 hours about 3 hours Battery pack 45Wh 4 cell about 3 hours about 3 hours Be...

Page 71: ...ng battery power can be monitored using the following methods Clicking the battery icon on the Windows Taskbar Via the Battery Status in the Windows Mobility Center window Wait several seconds to monitor the remaining operating time because the computer needs time to check the remaining capacity of the battery pack and then calculate the remaining operating time based on this together with the cur...

Page 72: ...5 days Battery pack 45Wh 4 cell about 3 5 days about 50 days Extending battery life To maximize the life of your battery packs do the following at least once a month 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on then go to Step 4 3 Operate the computer on battery power for five minutes If you find that the battery pack has at le...

Page 73: ...to a LAN using the computer s default settings could cause a malfunction in LAN operation Check with your LAN administrator regarding set up procedures If you are using Gigabit Ethernet LAN 1000 megabits per second 1000BASE T be sure to connect with a CAT5e cable or higher You cannot use a CAT3 or CAT5 cable If you are using Fast Ethernet LAN 100 megabits per second 100BASE TX be sure to connect w...

Page 74: ...y into the computer in order to increase the amount of system memory that is available This section describes how to install and remove optional memory modules You should place a mat beneath the computer in order to prevent the computer s lid from scratches or damages when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or ...

Page 75: ...age the screw heads Installing a memory module To install a memory module do the following 1 Click Start Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on The TOSHIBA Setup Utility will load In the TOSHIBA Setup Utility screen select Exit Disable Built in Battery and Power Off 3 Remove the AC adaptor all cables and peripherals ...

Page 76: ...ng in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors might cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector and insert the module in...

Page 77: ... and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on The TOSHIBA Setup Utility will load In the TOSHIBA Setup Utility screen select Exit Disable Built in Battery and Power Off 3 Remove the AC adaptor all cables and peripherals connected to the computer 4 Close the display panel and turn the computer upside down 5 Loosen the screw secur...

Page 78: ...d 10 Turn your computer over 11 Connect the AC adaptor and turn the computer on Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices such as digital cameras and Personal Digital Assistants Keep foreign objects out of the memory media slot Never allow metal obje...

Page 79: ...pear the same externally However the logo on memory cards is different so pay careful attention to the logo when purchasing The SD memory card logo is The SDHC memory card logo is The SDXC memory card logo is The maximum capacity of SD memory cards is 2 GB The maximum capacity of SDHC memory cards is 32 GB The maximum capacity of SDXC memory cards is 128 GB Memory media format New media cards are ...

Page 80: ...protect switch to the lock position if you do not want to record data Memory cards have a limited lifespan so it is important to back up important data Do not write to a card if the battery power is low Low power could affect writing accuracy Do not remove a card while read write is in progress For more details on using memory cards see manuals accompanying the cards About the write protect featur...

Page 81: ...to Sleep Mode or Hibernation Mode while files are being copied Failure to do so might cause data loss Removing memory media The following instructions apply to all types of supported media devices To remove memory media do the following 1 Click the Safely Remove Hardware and Eject Media icon on the Windows Taskbar 2 Select memory media 3 Grasp the media and remove it If you remove the memory media...

Page 82: ...he quality HDMI compatible external display devices including televisions can be connected via the HDMI port Some models can support ultra high definition 3840 x 2160 pixels display on compatible external display devices via HDMI output port To use this function you must purchase an HDMI cable corresponding to 3840x2160 pixels or higher To connect an HDMI compatible display device do the following...

Page 83: ...nitor that you have connected to the computer select a different playback device 4 Click the Set Default button 5 Click OK to close the Sound dialog Settings for display video on HDMI To view video on the HDMI display device be sure to configure the following settings otherwise you might find that nothing is displayed Be sure to use the function key to select the display device before starting to ...

Page 84: ... display device name and then click Remove device Changing the display settings After one or more external displays are connected the operating system can automatically detect identify and set up the display settings You can also manually manage how the external displays work and change the display settings by pressing P while holding down the Windows key If you disconnect the external display bef...

Page 85: ...Video mode This section describes some of the audio control functions Volume Mixer The Volume Mixer utility lets you control the audio volume for playback of devices and applications under Windows To launch the Volume Mixer utility right click on the speaker icon on the Windows Taskbar and then select Open Volume Mixer from the sub menu To adjust the volume level of speakers or headphones move the...

Page 86: ... for the device you plugged into Opening SmartAudio Help Clicking in the top right corner of the SmartAudio window can open the Help file in your selected language or in English if your selected language is not supported DTS Sound DTS Sound utilizes advanced patented techniques to retrieve audio cues buried in the original source material and deliver immersive surround sound complete with deep ric...

Page 87: ... Panel Appearance and Personalization Display Change display settings under Windows System group in All apps If you are running some applications for example a 3D application or video playback you might see some disturbance flickering or frame dropping on your screen If that occurs adjust the resolution of display lowering it until the screen is displayed properly User s Manual 4 37 ...

Page 88: ... only provided with some models To access this utility click Display Utility under TOSHIBA group in All apps For details on this utility see the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Password Utility under TOSHIBA group in All apps TOSHIBA System Settings This utility allows you to custo...

Page 89: ...ower usage during periods of peak demand by shifting some power consumption to periods when demand is lower The utility also supports eco charge mode The battery will not be fully charged in this mode thus extending the life cycle of the battery It is recommended using the computer with AC adaptor connected as the battery operating time is comparatively short in this mode Depending on the usage si...

Page 90: ...tware updates or other alerts from TOSHIBA that are specific to your computer system and its programs When enabled this application periodically transmits to our servers a limited amount of system information which will be treated in strict accordance with the rules and regulations as well as applicable data protection law To access this utility click Service Station under TOSHIBA group in All app...

Page 91: ...you to use the keyboard and touchpad of your computer as a Bluetooth keyboard and mouse Your computer can also be used to operate a Smartphone in hands free mode and speaker To access this utility click Bluetooth R Link under TOSHIBA group in All apps For details on this utility see the help file Chroma Tune for TOSHIBA Chroma Tune for TOSHIBA is a utility that allows color setting of your compute...

Page 92: ...ou want to use the computer after erasing your hard disk drive s You might not have all the software listed in this section depending on the model you purchased To access the setup files of the drivers utilities click Applications and Drivers under TOSHIBA group in All apps TOSHIBA Media Player by sMedio TrueLink app is not included in the setup files above but can be downloaded from Windows Store...

Page 93: ...nts from abnormal conditions such as a voltage overload from the AC adaptor This can be specified in the Power Options Battery save mode 1 This feature lets you configure the computer in order to save battery power This can be specified in the Power Options Panel power on off 1 This feature automatically turns power to the computer off when the display panel is closed and turns it back on when the...

Page 94: ...erature sensor which activates a cooling fan or lowers the processing speed if the computer s internal temperature rises to a certain level You are able to select whether to control this temperature by either turning on the fan first then if necessary lowering the processor speed or by lowering the processor speed first then if necessary turning on the fan Both of these functions are controlled th...

Page 95: ... paste the character string In addition ensure that the registered password is correct by outputting the character string to the password file When entering a password do not enter any characters for example or produced by pressing the SHIFT or ALT keys Delete button Click this button to delete a registered password Before you can delete a password you must first enter the current password correct...

Page 96: ...t a Supervisor Password some functions might be restricted when a user logs on with the User Password To set a Supervisor Password Click Password Utility Supervisor Password under TOSHIBA group in All apps This utility lets you do the following Register or delete the Supervisor Password Specify restrictions for general users Starting the computer using a password If you have already registered a u...

Page 97: ...he window without accepting your changes Apply Accepts all your changes without closing the TOSHIBA System Settings window Some options shown in gray are possible to confirm their status TOSHIBA System Settings screen might have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Sleep and Charge Allows you to set advanced ...

Page 98: ...vices even if they are compliant with the USB specification In those cases turn the power of the computer ON to charge the device When Sleep and Charge function is enabled USB bus power DC5V is supplied to compatible ports even when the power of the computer is turned OFF USB bus power DC5V is similarly supplied to the external devices which are connected to the compatible ports However some exter...

Page 99: ...o the compatible ports while the computer is turned off When USB device cannot be charged by Auto Mode change to Alternate Mode This function might not be able to be used with some connected external devices even if the appropriate mode is selected In this situation disable and stop using this function Some external devices cannot use Auto Mode As for the specifications of the external devices con...

Page 100: ... When your computer battery capacity is too low to continue System ON CDP Charge Mode might not work In those cases connect the AC adaptor and reboot the computer Always use the USB cable that was included with your USB device When System ON CDP Charge Mode or USB Sleep and Charge function is enabled the USB Wakeup function might not work In that case use a USB port without USB Sleep and Charge fu...

Page 101: ...yback of high bit rate content might cause frame dropping audio skipping or decrease in computer performance The above problems could be remedied by turning Resolution off Tap click the Refresh button on app commands to refresh the content displayed on Library Screen It will not be refreshed automatically If sleep hibernation shutdown or reboot operation is in process during uploading the files to...

Page 102: ...te of initial system use and also computer and device usage that is power settings battery temperature and recharging for models with battery CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very small portion of the total hard disk capacity approximately 20 MB or less per year...

Page 103: ...on that is product name model number part number serial number BIOS version FW version basic components information that is Video device Sound device Network device HDD SSD Optical Disc drive operating system information that is OS version settings power button action lid close action property of taskbar file extension settings user profile number error information BSoD application error device op...

Page 104: ... Improvement Program will automatically delete all of the data previously collected and stored by the application The TOSHIBA Product Improvement Program or it s use does not in any way expand or modify TOSHIBA obligations under its standard limited warranty TOSHIBA standard limited warranty terms and limitations apply TOSHIBA Setup Utility TOSHIBA Setup Utility is a BIOS setup utility that provid...

Page 105: ...n this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few might require help from TOSHIBA Support If you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first The items detailed in this che...

Page 106: ... characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down what ...

Page 107: ...15 seconds before turning on the power again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simul...

Page 108: ...ng System instead of desired advanced options do the following 1 Click Start Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems might oc...

Page 109: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 110: ... TOSHIBA Setup Utility Refer to the TOSHIBA Setup Utility section for further information 2 Set the date in the System Date field 3 Set the time in the System Time field 4 Follow the on screen instructions to proceed Keyboard Keyboard problems can be caused by the setup and configuration of the computer Refer to the The Keyboard section for further information Problem Procedure Output to screen is...

Page 111: ...r does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive might be fragmented In this instance you should run the disk Defragmentation utility to check the con...

Page 112: ...cs Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure that it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensur...

Page 113: ...n All apps 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in All apps 2 Within the Mou...

Page 114: ...ble click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Control Panel Hardware and Sound Mouse under Windows System group in All apps 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as requi...

Page 115: ...nnect an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function cannot be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices might not be able to use the Sleep and Charge function In th...

Page 116: ...unction or change to disable Sleep and Charge function Sound system In addition to the information in this section also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Check to see if Mute is turned to Off Check to make sure that the headphone connection is secur...

Page 117: ...t display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they are turne...

Page 118: ... LAN administrator Wireless LAN Problem Procedure Cannot access Wireless LAN Make sure that the wireless communication function of the computer is on If problems persist contact your LAN administrator Bluetooth Problem Procedure Cannot access Bluetooth device Check to ensure that the wireless communication function of the computer is on Check to ensure that the Bluetooth Manager application is run...

Page 119: ...n the documentation supplied with your software and or peripheral devices If a problem occurs when you are running software applications consult the software documentation for troubleshooting suggestions and consider calling the software company s technical support department for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best res...

Page 120: ... millimeters Approximately 380 w x 259 9 d x 23 5 23 5 h millimeters Approximately 380 w x 259 9 d x 24 5 24 5 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maxim...

Page 121: ...specifications Wire size Minimum 0 75 mm2 Current rating Minimum 2 5 amperes Certification agencies China CQC U S and Canada UL listed and CSA certified No 18 AWG Type SVT or SPT 2 Australia AS Japan DENANHO Europe Austria OVE Italy IMQ Belgium CEBEC The Netherlands KEMA Denmark DEMKO Norway NEMKO Finland FIMKO Sweden SEMKO France LCIE Switzerland SEV Germany VDE United Kingdom BSI In Europe two c...

Page 122: ...LAN systems Direct Sequence Spread Spectrum DSSS Orthogonal Frequency Division Multiplexing OFDM radio technology and is compliant to The IEEE 802 11 Standard on Wireless LANs Revision a b g n b g n or Revision a b g n ac as defined and approved by the Institute of Electrical and Electronics Engineers Bluetooth Modules are designed to be interoperable with any product with Bluetooth wireless techn...

Page 123: ... mobile phones Because Wireless products operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes that Wireless products are safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret the e...

Page 124: ... not be possible to make a network connection to a specified network name using the ad hoc network function If this occurs the new network has to be configured for all computers connected to the same network in order to re enable network connections Make sure to use new network name Security TOSHIBA strongly recommends that you enable encryption functionality otherwise your computer is open to ill...

Page 125: ...e is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range High power radars are allocated as primary users i e priority users of the bands 5 25 to 5 35GHz and 5 65 to 5 85GHz and that these radars could cause interference and or damage to LE LAN devices Bluetooth wireless technology Some computers in this series have Bluetooth wireless communication function which e...

Page 126: ...following radio frequency and safety standards Europe Restrictions for Use of 2400 0 2483 5MHz Frequencies in Europe France Outdoor use limited to 10mW e i r p within the band 2454 2483 5MHz Military Radiolocation use Refarming of the 2 4GHz band has been ongoing in recent years to allow current relaxed regulation Full implementation planned 2012 Italy For private use a general authorization is re...

Page 127: ...reas and on board aircraft 1 Permitted to use for local networks of aircraft crew service communications on board aircraft in area of the airport and at all stages of flight 2 Permitted to use for public wireless access local networks on board aircraft during a flight at the altitude not less than 3000m Restrictions for Use of 5470 5725MHz Frequencies in Europe Italy For private use a general auth...

Page 128: ...anada Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference and 2 this device must accept any interference received including interference that may cause undesired operation Ce dispositif est conforme à la norme CNR 210 d Industrie Canada applicable aux appareils radio exempts de licence Son fonctionnement est sujet aux deux conditions suivante...

Page 129: ...ter user s manual for the details regarding antenna location The installer of this radio equipment must ensure that the antenna is located or pointed such that it does not emit RF field in excess of Health Canada limits for the general population consult Safety Code 6 obtainable from Health Canada s website www hc sc gc ca Taiwan Article 12 Without permission granted by the NCC any company enterpr...

Page 130: ... interfere with any of the equipment listed above 2 If this equipment causes RF interference to other radio stations promptly change the frequency being used change the location of use or turn off the source of emissions 3 Contact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication...

Page 131: ...radio equipment of low power data communication system radio station stipulated in the Telecommunications Business Law of Japan Intel Centrino Wireless AC 7265 Wireless LAN and Bluetooth The Name of the radio equipment 7265NGW DSP Research Inc Approval Number D140017003 Intel Centrino Wireless AC 3160 Wireless LAN and Bluetooth The Name of the radio equipment 3160NGW DSP Research Inc Approval Numb...

Page 132: ...he countries regions which are not listed in the following table contact TOSHIBA Support As of June 2015 Austria Belgium Bulgaria Canada Cyprus Czech Rep Denmark Estonia Finland France Germany Greece Hong Kong Hungary Iceland India Indonesia Ireland Italy Japan Korea Latvia Liechtenstein Lithuania Luxemburg Malta Monaco Netherlands Norway Philippines Poland Portugal Romania Slovak Republic Sloveni...

Page 133: ...nd receiver Connect the equipment into an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help RF Exposure Information This device is designed and manufactured not to exceed the emission limits for exposure to radio frequency RF energy set by the Federal Communications Commission for an uncontrolled environment...

Page 134: ...ons might not be compatible with a 64 bit CPU operating system and therefore might not function properly Memory Main System Part of the main system memory might be used by the graphics system for graphics performance and therefore reduce the amount of main system memory available for other computing activities The amount of main system memory allocated to support graphics might vary depending on t...

Page 135: ...ion of 1 GB 230 1 073 741 824 bytes and therefore shows less storage capacity Available storage capacity will also be less if the product includes one or more pre installed operating systems such as Microsoft Operating System and or pre installed software applications or media content Actual formatted capacity might vary LCD Over a period of time and depending on the usage of the computer the brig...

Page 136: ...nate naming is included for reference Abbreviations AC Alternating Current AMT Intel Active Management Technology ASCII American Standard Code for Information Interchange BIOS Basic Input output System BD ROM Blu ray Disc Read only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read only Memory CD RW Compact Disc rewritable CMOS Complementary Metal oxide Semiconductor CPU Central P...

Page 137: ...ute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second MMC MultiMediaCard OCR Optical Character Recognition Reader PC Personal Computer PCI Peripheral Component Interconnect PCMCIA Personal Computer Memory Card Intern...

Page 138: ... Digital Extended Capacity SDRAM Synchronous Dynamic Random Access Memory SSD Solid State Drive TFT Thin film Transistor URL Uniform Resource Locator USB Universal Serial Bus WAN Wide Area Network WQHD Wide Quad High Definition WWW World Wide Web User s Manual 7 19 ...

Page 139: ...tery indicator 3 1 Display automatic power off 5 5 hinges 3 8 opening 2 4 screen 3 8 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 E Equipment checklist 2 1 External monitor problems 6 13 G Graphics Processing Unit 3 11 H Hard disk drive automatic power off 5 6 HDMI out port 3 4 K Keyboard function keys 4 3 Function keys F1 F12 4 3 problems 6 6 Windows special keys 4 5 L LAN cable type...

Page 140: ... 9 turning off 2 9 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 13 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 6 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 15 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery Med...

Page 141: ...U USB device problems 6 10 V Video mode 4 37 Video RAM 3 10 W Web Camera 3 7 Wireless communication 7 4 User s Manual Index 3 ...

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