Toshiba Satellite L40D User Manual Download Page 141

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TOSHIBA Desktop Assist 5-1

USB device

problems 6-10

Video mode 4-40

Video RAM 3-10

Web Camera 3-7

Wireless communication 7-5

User's Manual

Index-3

Summary of Contents for Satellite L40D

Page 1: ...User s Manual L40 L40t L40D P40 P40t ...

Page 2: ...t checklist 2 1 Conventions 2 1 Using your computer for the first time 2 2 Turning off the power 2 8 Chapter 3 The Grand Tour Front with the display closed 3 1 Left side 3 2 Right side 3 3 Back 3 5 Underside 3 5 Front with the display open 3 6 Internal Hardware Components 3 9 Power Condition Descriptions 3 13 Chapter 4 Operating Basics Using the Touch Screen 4 1 Using the Touch Pad 4 2 The Keyboar...

Page 3: ...arge 5 10 System ON CDP Charge 5 12 Sleep and Music 5 13 TOSHIBA Media Player by sMedio TrueLink 5 14 TOSHIBA PC Health Monitor 5 15 Using the Hard Disk Drive HDD Protection 5 17 System Recovery 5 19 Chapter 6 Troubleshooting Problem solving process 6 1 Hardware and system checklist 6 4 TOSHIBA support 6 14 Where to write 6 15 Chapter 7 Appendix Specifications 7 1 AC Power Cord and Connectors 7 2 ...

Page 4: ...onversion to digital format alteration transfer of copied material and distribution on a network without the permission of the copyright owner is a violation of copyright or author s rights and is subject to civil damages or criminal action Please comply with copyright laws in making any reproduction from this manual Disclaimer This manual has been validated and reviewed for accuracy The instructi...

Page 5: ...TS Studio Sound is a trademark of DTS Inc DTS Inc All Rights Reserved Realtek is a registered trademark of Realtek Semiconductor Corporation All other product names and service names in this manual may be trademarks or registered trademarks of their respective companies Regulatory Information FCC information FCC notice Declaration of Conformity Information This equipment has been tested and found ...

Page 6: ...ould void the user s authority to operate the equipment FCC conditions This device complies with part 15 of the FCC Rules Operation is subject to the following two conditions 1 This device may not cause harmful interference 2 This device must accept any interference received including interference that may cause undesired operation Contact Address TOSHIBA America Information Systems Inc 9740 Irvin...

Page 7: ... light industry environments TOSHIBA do not approve the use of this product in working environments other than the above mentioned Residential commercial and light industry environments For example the following environments are not approved Industrial Environments e g environments where a mains voltage of 380 V three phase is used Medical Environments Automotive Environments Aircraft Environments...

Page 8: ...s exgences du Règlement sur le matériel brouileur du Canada Following information is only valid for EU member States Disposal of products The crossed out wheeled dust bin symbol indicates that products must be collected and disposed of separately from household waste Integrated batteries and accumulators can be disposed of with the product They will be separated at the recycling centres The black ...

Page 9: ...t stick depending on the country and region where you purchased REACH Compliance Statement The new European Union EU chemical regulation REACH Registration Evaluation Authorization and Restriction of Chemicals entered into force on 1 June 2007 TOSHIBA will meet all REACH requirements and is committed to provide our customers with information about the chemical substances in our products according ...

Page 10: ...IS LICENSED UNDER THE AVC THE VC 1 AND MPEG 4 VISUAL PATENT PORTFOLIO LICENSE FOR THE PERSONAL AND NON COMMERCIAL USE OF A CONSUMER FOR I ENCODING VIDEO IN COMPLIANCE WITH THE ABOVE STANDARDS VIDEO AND OR II DECODING AVC VC 1 AND MPEG 4 VIDEO THAT WAS ENCODED BY A CONSUMER ENGAGED IN A PERSONAL AND NONCOMMERCIAL ACTIVITY AND OR WAS OBTAINED FROM A VIDEO PROVIDER LICENSED BY MPEG LA TO PROVIDE SUCH...

Page 11: ...t be called OpenSSL nor may OpenSSL appear in their names without prior written permission of the OpenSSL Project 6 Redistributions of any form whatsoever must retain the following acknowledgment This product includes software developed by the OpenSSL Project for use in the OpenSSL Toolkit http www openssl org THIS SOFTWARE IS PROVIDED BY THE OpenSSL PROJECT AS IS AND ANY EXPRESSED OR IMPLIED WARR...

Page 12: ...met 1 Redistributions of source code must retain the copyright notice this list of conditions and the following disclaimer 2 Redistributions in binary form must reproduce the above copyright notice this list of conditions and the following disclaimer in the documentation and or other materials provided with the distribution 3 All advertising materials mentioning features or use of this software mu...

Page 13: ...energy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep Mode which shuts down the system and display within 15 minutes of inactivity in AC power mode TOSHIBA recommen...

Page 14: ...proper use of this product please read this instruction manual carefully and retain for future reference Should the unit ever require maintenance contact an authorized service location Use of controls adjustments or the performance of procedures other than those specified may result in hazardous radiation exposure To prevent direct exposure to the laser beam do not try to open the enclosure Locati...

Page 15: ...computer and AC adaptor have adequate ventilation and are protected from overheating when the power is turned on or when an AC adaptor is connected to a power outlet even if your computer is in Sleep Mode In this condition observe the following Never cover your computer or AC adaptor with any object Never place your computer or AC adaptor near a heat source such as an electric blanket or heater Ne...

Page 16: ... the computer is used for long periods its surface can become very warm While the temperature will not feel hot to the touch if you maintain physical contact with the computer for a long time for example if you rest the computer on your lap or if you keep your hands on the palm rest your skin might suffer a low heat injury If the computer has been used for a long time avoid direct contact with the...

Page 17: ... Disconnect the AC adaptor and all peripherals before moving the computer Close the display panel Do not pick up the computer by its display panel Before carrying your computer shut it down disconnect the AC adaptor and allow it to cool down a failure to follow this instruction may result in minor heat injury Be careful not to subject the computer to impact or shock a failure to follow this instru...

Page 18: ...g important information to your attention Each type of message is identified as shown below Indicates a potentially hazardous situation which could result in death or serious injury if you do not follow instructions A caution informs you that improper use of equipment or failure to follow instructions may cause data loss equipment damage or may result in minor or moderate injury Please read A note...

Page 19: ...and power cord 2 pin plug or 3 pin plug Documentation Quickstart Warranty information Instruction Manual for Safety and Comfort If any of the items are missing or damaged contact your dealer immediately Conventions This manual uses the following formats to describe identify and highlight terms and operating procedures HDD or Hard disk drive Some models are equipped with a Solid State Drive SSD ins...

Page 20: ...dows logo key on your keyboard to go to Start screen For detailed information please refer to the Windows Help and Support Using your computer for the first time Be sure to read the enclosed Instruction Manual for Safety and Comfort for information on the safe and proper use of this computer It is intended to help you be more comfortable and productive while using a notebook computer By following ...

Page 21: ...OSHIBA AC adaptor that was included with your computer or use AC adaptors specified by TOSHIBA to avoid any risk of fire or other damage to the computer Use of an incompatible AC adaptor could cause fire or damage to the computer possibly resulting in serious injury TOSHIBA assumes no liability for any damage caused by use of an incompatible adaptor Never plug the AC adaptor into a power source th...

Page 22: ...urniture or any other surface that could be marred by exposure to heat since the computer base and AC adaptor s surface increase in temperature during normal use Always place your computer or AC adaptor on a flat and hard surface that is resistant to heat damage Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions 1 Connect the power co...

Page 23: ... raised slowly lift the display panel this will allow the angle of the display panel to be adjusted to provide optimum clarity Figure 2 4 Opening the display panel 1 1 Display panel Use reasonable care when opening and closing the display panel Opening it vigorously or slamming it shut could damage the computer Be careful not to open the display panel too far as this could put stress on the displa...

Page 24: ...ition Descriptions section for more information After you turn on the power for the first time do not turn it off until you have set up the operating system Volume cannot be adjusted during Windows Setup 1 Open the display panel 2 Press the computer s power button Figure 2 5 Turning on the power 1 1 Power button Product appearance depends on the model you purchased Initial setup The Windows 8 Star...

Page 25: ... more Charms Use the Windows Charms to start apps find documents set up system components and perform most other computing tasks By pointing the mouse pointer to the upper or lower right corner of your screen you will find a list of charms Search Share Start Devices and Settings Search This Charm allows you to locate items on your computer It can help you find apps documents photos and your favori...

Page 26: ... have entered data either save it to the Hard Disk Drive or to other storage media 2 Make sure all disk disc activity has stopped before removing the disk disc If you turn off the power while a disk disc is being accessed you may lose data or damage the disk Never turn off the power while an application is running Doing so could cause loss of data Never turn off the power disconnect an external st...

Page 27: ...r other systems possibly causing serious injury Before entering Sleep Mode be sure to save your data Do not switch to Sleep Mode while transferring data to external media such as USB devices memory media or other external memory devices Data will be lost Do not install or remove a memory module while the computer is in Sleep Mode The computer or the memory module could be damaged When the AC adapt...

Page 28: ...ndicator will blink white If you are operating the computer on battery power you can lengthen the overall operating time by turning it off into Hibernation Mode Sleep Mode will consume more power while the computer is off Sleep Mode limitations Sleep Mode will not function under the following conditions Power is turned back on immediately after shutting down Memory circuits are exposed to static e...

Page 29: ...bernation Mode follow the steps below 1 Click the Settings charm 2 Click Power and then select Hibernate In order to show Hibernate in Power menu you need to setup according to the following steps 1 Click Desktop Desktop Assist in taskbar Control Panel System and Security Power Options 2 Click Choose what the power button does or Choose what closing the lid does 3 Click Change settings that are cu...

Page 30: ... the current data in memory to the Hard Disk Drive After you turn off the computer and the content of memory has been saved to the Hard Disk Drive turn off the power to any peripheral devices Do not turn the computer or devices back on immediately Wait a moment to let all capacitors fully discharge User s Manual 2 12 ...

Page 31: ...re shows the front of the computer with the display panel in the closed position Figure 3 1 Front of the computer with display panel closed 1 2 3 4 1 DC IN Battery indicator 3 Wireless communication indicator 2 Power indicator 4 Memory media slot Product appearance depends on the model you purchased DC IN Battery indicator The DC IN Battery indicator shows the condition of the DC IN and the batter...

Page 32: ...uch as screws staples and paper clips out of the Memory media slot Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Left side The following figure shows the left side of the computer Figure 3 2 The left side of the computer 1 2 3 4 1 DC IN 19V jack 3 Universal Serial Bus USB 2 0 port 2 LAN jack 4 Optical disc drive Provided with ...

Page 33: ...e of the computer The USB 2 0 port is not compatible with USB 3 0 devices Please note that it is not possible to confirm the operation of all functions of all USB devices that are available Some functions associated with a specific device might not operate properly Keep foreign metal objects such as screws staples and paper clips out of the USB port Foreign metal objects can create a short circuit...

Page 34: ...the icon has Sleep and Music function The integrated sound system provides support for the computer s internal speakers and microphone as well as allowing an external microphone and headphones to be connected via the appropriate jacks Universal Serial Bus USB 3 0 port Two Universal Serial Bus ports which comply to the USB 3 0 standard are provided on the right side of the computer The USB 3 0 port...

Page 35: ... slot and then connected to a desk or other large object in order to deter theft of the computer Back The following figure shows the back of the computer Figure 3 4 The back of the computer Product appearance depends on the model you purchased Underside The following figure shows the underside of the computer You should ensure that the display is closed before the computer is turned over to avoid ...

Page 36: ...er clips out of the cooling vents Foreign metal objects can create a short circuit which can cause damage and fire possibly resulting in serious injury Carefully clean the dust on the cooling vents surface using a soft cloth Force shut down hole Insert a slender object such as a needle into this hole to force a shut down when the computer is hung Front with the display open This section shows the ...

Page 37: ...ess communication antennas Some computers in this series are equipped with the Wireless LAN Bluetooth antennas Legal Footnote Wireless LAN For more information regarding Wireless LAN please refer to the Legal Footnotes section Microphone The built in microphone allows you to import and record sounds for your application please refer to the Sound System and Video mode section for more information W...

Page 38: ...ootnote LCD For more information regarding LCD please refer to the Legal Footnotes section Display hinges The display hinges allow the display panel to be positioned at a variety of easy to view angles Keyboard Your computer s keyboard contains character keys control keys function keys and special Windows keys providing all the functionality of a full size keyboard Refer to the The Keyboard sectio...

Page 39: ...ng on the model you purchased Battery pack This computer includes a battery pack inside However please do not attempt to dismount or replace it by yourself Please contact an authorized TOSHIBA service provider if necessary The rechargeable lithium ion battery pack provides power to the computer when the AC adaptor is not connected For more detailed information on the use and operation of the batte...

Page 40: ... State Memory in place of a magnetic disk of the hard disk Under certain unusual conditions of prolonged non use and or exposure to high temperatures the SSD may be vulnerable to data retention errors Legal Footnote Hard Disk Drive HDD Capacity For more information regarding Hard Disk Drive HDD Capacity please refer to the Legal Footnotes section RTC battery The internal RTC battery backs up the R...

Page 41: ... performance by seamlessly switching between a discrete NVIDIA GPU for great graphics performance and an Intel integrated graphics chip for sustained battery life Switching is automatic and does not require the user to reboot the computer In the Manage 3D Settings menu of NVIDIA Control Panel you can change the global 3D settings and create overrides for specific programs The overrides will be use...

Page 42: ...ernal LCD This feature can be used if the computer is running under battery mode using the internal LCD display only The Display Power Saving Technology feature is enabled as the factory default If you want to disable this feature you can disable it The Display Power Saving Technology feature can be disabled in the Intel HD Graphics Control Panel Intel Graphics and Media Control Panel You can acce...

Page 43: ...r 2 Select Enable PowerPlay check box and then select the Enable Vari Bright check box If you want to improve the picture quality under the conditions mentioned above adjust the setting towards Maximize Quality or disable this feature Power Condition Descriptions Power conditions The computer s operating capability and battery charge status are affected by different power conditions including whet...

Page 44: ...r to recharge the battery Amber Indicates the AC adaptor is connected and the battery is charging White Indicates the AC adaptor is connected and the battery is fully charged No light Under any other conditions the indicator does not light If the battery pack becomes too hot while it is being charged the charge will stop and the DC IN Battery indicator will go out When the battery pack s temperatu...

Page 45: ...icates that the computer is in Sleep Mode and that there is sufficient power available AC adaptor or battery to maintain this condition No light Under any other conditions the indicator does not light User s Manual 3 15 ...

Page 46: ...ress your finger down and leave it there for a few seconds This will show information to help you learn more about an item or will open a menu specific to what you are doing Pinch or stretch Touch the screen or an item with two or more fingers and then move the fingers toward each other pinch or away from each other stretch This will show different levels of information or visually zooms in or out...

Page 47: ...the palm rest may support the following gestures Tap Tap once on the Touch Pad to activate an item such as an app Two Finger Tap Tap once on the Touch Pad with two fingers together to display a menu or other function depending on the software you are using Similar to right click Pinch or stretch Place two or more fingers down on the Touch Pad and move them toward each other pinch or away from each...

Page 48: ...gion your computer is configured for with keyboards being available for numerous languages There are different types of keys specifically typewriter keys function keys soft keys Windows special keys and the keypad overlay Never remove the key caps on your keyboard Doing so could cause damage to the parts under the key caps Keyboard indicator The following figure shows the position of the CAPS LOCK...

Page 49: ...play panel brightness in individual steps F4 FN F4 Changes the active display device To use a simultaneous mode you must set the resolution of the internal display panel to match the resolution of the external display device F5 FN F5 Enables or disables the Touch Pad F6 FN F6 Moves media backward F7 FN F7 Plays or pauses media playback F8 FN F8 Moves media forward F9 FN F9 Decreases the computer s...

Page 50: ...while the application key has the same function as the secondary right mouse button This key activates the Windows Start screen This key has the same function as the secondary right mouse button Generating ASCII characters Not all ASCII characters can be generated using normal keyboard operation but you are able to generate these characters using their specific ASCII codes 1 Hold down the ALT key ...

Page 51: ...BD R DL BD RE and BD RE DL Blu ray Writer drive BDXL In addition to the above formats Blu ray Writer drive BDXL supports BD R TL BD R QL and BD RE TL Some types and formats of DVD R DL and DVD R DL discs may be unreadable Using optical disc drives The full size drive provides high performance execution of disc based programs You can run either 12 cm 4 72 or 8 cm 3 15 discs without an adaptor Use t...

Page 52: ...ser lens or any portion of its surrounding casing as this could cause misalignment Prevent foreign objects from entering the drive Check the surface of the disc tray especially the area behind the front edge of the disc tray to make sure there are no such objects before closing the drive 4 Press gently at the center of the disc until you feel it click into place The disc should lie below the top o...

Page 53: ...e disc 3 Push the center of the disc tray to close it Press gently until it locks into place How to remove disc when the disc tray will not open Pressing the eject button will not open the disc tray when the computer power is off If the power is off you can open the disc tray by inserting a slender object about 20 mm such as a straightened paper clip into the manual eject hole near the eject butto...

Page 54: ... DL discs You can use the Blu ray Writer drive BDXL to write data to either CD R CD RW DVD R DVD R DL DVD RW DVD R DVD R DL DVD RW DVD RAM BD R BD R DL BD RE BD RE DL BD R TL BD R QL or BD RE TL discs When writing information to media using an optical drive you should always ensure that you connect the AC adaptor to a live electrical outlet It is possible that if data is written while powered by t...

Page 55: ...re writing or rewriting Based on TOSHIBA s limited compatibility testing we suggest the following manufacturers of disc media however it must be noted that disc quality can affect write or rewrite success rates Please also be aware that in no event does TOSHIBA guarantee the operation quality or performance of any disc CD R TAIYO YUDEN CO Ltd MITSUBISHI KAGAKU MEDIA CO LTD CD RW Multi Speed High S...

Page 56: ... Version 2 1 or Version 2 2 Panasonic Corporation for 3x and 5x speed media Hitachi Maxell Ltd for 3x and 5x speed media BD R Panasonic Corporation BD R DL Panasonic Corporation BD RE Panasonic Corporation BD RE DL Panasonic Corporation BD R TL TDK SHARP BD RE TL Panasonic Corporation Some types and formats of DVD R DL and DVD R DL discs may be unreadable Disc created in DVD R DL format4 Layer Jum...

Page 57: ...writing is completed If the media is of poor quality or is dirty or damaged writing or rewriting errors may occur Set the computer on a level surface and avoid places subject to vibration such as airplanes trains or cars In addition do not use the computer on an unstable surface such as a stand Keep mobile phones and other wireless communication devices away from the computer TOSHIBA VIDEO PLAYER ...

Page 58: ...EO PLAYER does not have a parental control function In order to protect copyrights the Windows Print Screen function is disabled when TOSHIBA VIDEO PLAYER is running Print Screen functions are disabled even when running other applications besides TOSHIBA VIDEO PLAYER and when TOSHIBA VIDEO PLAYER is minimized Please close the TOSHIBA VIDEO PLAYER to use the Print Screen function Carry out the inst...

Page 59: ...t TOSHIBA VIDEO PLAYER to start TOSHIBA VIDEO PLAYER Operating TOSHIBA VIDEO PLAYER Notes on Using TOSHIBA VIDEO PLAYER Screen display and available features may vary amongst videos and scenes If the menu is opened in the Display Area using the Control window s Top Menu or Menu buttons Touch Pad and mouse menu operations may not be able to be used Open TOSHIBA VIDEO PLAYER Manual TOSHIBA VIDEO PLA...

Page 60: ...on program recording errors In addition if pre scheduled recording starts during video playback it may cause video playback or television program recording errors Please view video during times when there is no recording prescheduled While playing a BD J title keyboard shortcut is ineffective Resume play function cannot be used with some discs on TOSHIBA Blu ray Disc Player The interactive functio...

Page 61: ...splay Area using the Control window s Top Menu or Menu buttons Touch Pad and mouse menu operations may not be able to be used Open TOSHIBA Blu ray Disc Player Manual TOSHIBA Blu ray Disc Player features and instructions are explained in details in TOSHIBA Blu ray Disc Player Manual Use the following procedure to open TOSHIBA Blu ray Disc Player Manual Press the F1 key when TOSHIBA Blu ray Disc Pla...

Page 62: ...ontent DVD or video file in 3D using real time 2Dto3D conversion Effect of 3D can be shown only on an external 3D devices connected via an HDMI output It cannot be shown on the internal display The 2Dto3D conversion function uses TOSHIBA s original algorithm to apply a 3D effect to your own 2D videos However note that this function does not provide the same video content as a video originally prov...

Page 63: ... Message Operate on Windows Operate on other applications Please make sure AC adapter is used when playing with the enabled 3D playback feature 3D playback occurs only in full screen size When you enable 3D playback the Video Display Window automatically enlarges to fullscreen size In order for 3D playback to work on external display TV you need a 3D enabled display TV that has an HDCP compliant H...

Page 64: ...t to the 2D content The Player is set by default in the 2D format By pressing the 2Dto3D conversion function button you decide to activate the 2Dto3D conversion function and therefore decide to watch your 2D content in 3D The Player will not run the 2Dto3D conversion function automatically Please see the warnings in this section as regards potential copyright infringement and confirm you have any ...

Page 65: ...n from or stop viewing and check your equipment settings if you can see doubly substituted video images or cannot feel the 3D stereoscopic effect when watching 3D video images Still if you cannot see correctly please refrain from or stop viewing Please refrain from or stop viewing if you feel ill or experience discomfort before or while watching 3D video images Please position yourself directly in...

Page 66: ...handle your battery pack properly Refer to the enclosed Instruction Manual for Safety and Comfort for detailed precautions and handling instructions The computer s RTC battery is a lithium ion battery and should be replaced only by your dealer or by a TOSHIBA service representative The battery can explode if not properly replaced used handled or disposed Dispose of the battery as required by local...

Page 67: ... it might not charge at all To ensure the battery charges to its full capacity you should charge it at room temperature of between 5 C to 35 C 41 F to 95 F The battery is nearly completely discharged In this instance you should leave the AC adaptor connected for a few minutes and the battery should begin charging The DC IN Battery indicator may show a rapid decrease in battery operating time when ...

Page 68: ...battery s usefulness depends on how long it can supply power on a single charge while how long the charge lasts in a battery depends on Processor speed Screen brightness System Sleep Mode System Hibernation Mode Display power off period Hard Disk Drive power off period How often and for how long you use the Hard Disk Drive and external disk drives for example optical disc How much charge the batte...

Page 69: ...te a low battery condition go to Step 4 4 Connect the AC adaptor to the DC IN 19V jack of the computer and to a wall outlet that is supplying power The DC IN Battery indicator should glow amber to indicate that the battery pack is being charged however in the event that DC IN Battery indicator does not glow this indicates that power is not being supplied check the connections for the AC adaptor an...

Page 70: ...00BASE TX be sure to connect with a CAT5 cable or higher You cannot use a CAT3 cable If you are using Ethernet LAN 10 megabits per second 10BASE T you can connect with a CAT3 or higher cable Connecting the LAN cable To connect the LAN cable follow the steps as detailed below Connect the AC adaptor before connecting the LAN cable The AC adaptor must remain connected during LAN use If you disconnect...

Page 71: ...er to prevent the computer s lid from becoming scratched or damaged when you are installing replacing the memory module In this instance you should avoid mats that are made of materials that hold or generate static electricity When installing or removing a memory module you must ensure that you do not touch any other internal areas of the computer Use only memory modules approved by TOSHIBA Do not...

Page 72: ...elow 1 Click Power in the Settings charm and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load In the BIOS setup screen select Exit Disable Build in Battery and Power Off 3 Remove the AC adaptor and all cables and peripherals connected to the computer 4 Close the display panel and turn the computer upside...

Page 73: ... and fire possibly resulting in serious injury Do not touch the connectors on the memory module or on the computer Debris on the connectors may cause memory access problems The slot A is reserved for the first memory module Use the slot B for expanded memory If only one module is installed use the slot A Align the grooves along the edges of the memory module with the locking tabs on the connector ...

Page 74: ...ow 1 Click Power in the Settings charm and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load In the BIOS setup screen select Exit Disable Build in Battery and Power Off 3 Remove the AC adaptor and all cables and peripherals connected to the computer 4 Close the display panel and turn the computer upside d...

Page 75: ...t the memory module cover in place and secure it with the screw Take care to ensure that the memory module cover is firmly closed 10 Turn your computer over 11 Connect the AC adaptor and turn the computer on Memory media The computer is equipped with a memory media slot that can accommodate some kinds of memory media with various memory capacities so that you can easily transfer data from devices ...

Page 76: ...r playback protected material on another computer or other device and you may not reproduce any copyrighted material except for your personal enjoyment Below is a simple explanation for distinguishing SD memory cards from SDHC memory cards and SDXC memory cards SD SDHC and SDXC memory cards appear the same externally However the logo on memory cards is different so pay careful attention to the log...

Page 77: ...r expose it to liquids or let it get dirty After using card return it to its case The card is designed so that it can be inserted only one way Do not try to force the card into the slot Do not leave a card partially inserted in the slot Press the card until you hear it click into place Set the write protect switch to the lock position if you do not want to record data Memory cards have a limited l...

Page 78: ...tatic electricity which can destroy data Do not turn the computer off or switch to Sleep Mode or Hibernation Mode while files are being copied doing so may cause data to be lost Removing memory media The following instructions apply to all types of supported media devices To remove memory media follow the steps as detailed below 1 Click the Desktop tile and open the Safely Remove Hardware and Ejec...

Page 79: ...etailed below 1 Connect the RGB cable to the External RGB monitor port Figure 4 12 Connecting the RGB cable to the External RGB monitor port 2 1 1 External RGB monitor port 2 RGB cable There are no fastening screws for an external monitor cable on the External RGB monitor port However external monitor cables which have connectors with fastening screws can still be used 2 Turn the external monitor ...

Page 80: ...e HDMI display device s power on Figure 4 13 Connecting the HDMI out port 1 2 1 HDMI out port 2 HDMI cable Please do not plug unplug an HDMI device under the following conditions The system is starting up The system is shutting down When you connect a television or external monitor to the HDMI port the display output device is set to HDMI When you unplug the HDMI cable and re plug it please wait a...

Page 81: ...skbar Control Panel 2 Click Appearance and Personalization 3 Click Display 4 Click Change display settings 5 Click Advanced settings 6 Click List All Modes 7 Select one of the mode at List All Modes Wireless display Some models support Intel Wireless Display Intel WiDi a wireless technology which utilizes Wi Fi to allow the computer to be wirelessly connected to external displays including TVs as ...

Page 82: ...orized removal or theft The computer has a security lock slot on its right side into which you can attach one end of the security cable while the other end attaches to a desk or similar object The methods used for attaching security cables differ from product to product Please refer to the instructions for the product you are using for more information Connecting the security lock In order to conn...

Page 83: ...phones move the Speakers slider To adjust the volume level of an application that you are using move the slider for the corresponding application Microphone Level Follow the steps below to change the microphone recording level 1 Right click on the speaker icon on the Taskbar and select Recording devices from the sub menu 2 Select Microphone and click Properties 3 On the Levels tab move the Microph...

Page 84: ...dels It provides the following features Immersive surround sound with bass and dialog enhancement Broad sweet spot with elevated sound image Improved volume output delivering maximum volume without creating clipping or distortion Dialog enhancement for clear and intelligible vocals Bass enhancement for rich low frequency production High frequency definition for crisp details To access the utility ...

Page 85: ...Configuration Click the Auto Test button to confirm the internal speakers or the headphone sound is coming from the right direction Default Format You can change the sample rate and bit depth of sound Video mode Video mode settings are configured via the Screen Resolution dialog To open the Screen Resolution dialog click Desktop Desktop Assist in taskbar Control Panel Appearance and Personalizatio...

Page 86: ...er to each utility s online manual help files or README TXT file if applicable All the utilities described here can be accessed from Desktop Desktop Assist in taskbar Furthermore some utilities can also be launched from Start screen and desktop shortcut TOSHIBA Desktop Assist TOSHIBA Desktop Assist is a graphical user interface that provides access to specific tools and TOSHIBA utilities and appli...

Page 87: ...ee the help file TOSHIBA Password Utility This utility allows you to set a password in order to restrict access to the computer To access this utility click Desktop Desktop Assist in taskbar Tools Utilities TOSHIBA Password Utility TOSHIBA System Settings This utility allows you to customize your hardware settings according to the way you work with the computer and the peripherals you use To acces...

Page 88: ...usage during periods of peak demand by shifting some power consumption to periods when demand is lower To access this utility click Desktop Desktop Assist in taskbar Tools Utilities eco Utility For details on TOSHIBA eco utility see the help file TOSHIBA Blu ray Disc Player This software is provided for playback of Blu ray Disc It has an on screen interface and functions To start this utility clic...

Page 89: ...Assist in taskbar Support Recovery Service Station TOSHIBA PC Health Monitor The TOSHIBA PC Health Monitor application proactively monitors a number of system functions such as power consumption battery health and system cooling informing you of significant system conditions This application recognizes the system and individual component serial numbers and will track specific activities related to...

Page 90: ...ecified in the Power Options HDD automatic power off 1 This feature automatically cuts off power to the hard disk drive when it is not accessed for a specified time with power being restored when the hard disk drive is next accessed This can be specified in the Power Options System automatic Sleep Hibernation Mode 1 This feature automatically shuts down the system into either Sleep Mode or Hiberna...

Page 91: ...from your software Data is maintained in the computer s main memory so that when you next turn on the power you can continue working right where you left off Hibernation Mode This feature lets you turn off the power to the computer without exiting from your software The contents of main memory are automatically saved to the Hard Disk Drive so that when you next turn the power on again you can cont...

Page 92: ...shuts down to prevent any damage In this instance all unsaved data in memory will be lost TOSHIBA Password Utility The TOSHIBA Password Utility provides two levels of password security User and Supervisor Passwords set by the TOSHIBA Password Utility function are different from the Windows password User Password To start the utility click the following items Desktop Desktop Assist in taskbar Tools...

Page 93: ...u to enter a password You can use BIOS Setup to set change or delete the HDD Password or HDD Master Password To start BIOS Setup 1 In the Settings charm click Power and then select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load To end the BIOS Setup press F10 and then press ENTER to accept the changes The computer...

Page 94: ...e Getting Started section The following message will appear in the screen Enter Password At this point the function keys do not work They will function after you enter the password 2 Enter the Password 3 Press ENTER If you enter the password incorrectly three times in a row or if you don t enter the password within 1 minute the computer shuts off In this case some features that can power on the co...

Page 95: ... Keyboard Allows you to access the wake on keyboard function or to configure the function keys USB Allows you to set conditions for USB SATA Allows you to set conditions for SATA LAN Allows you to set conditions for LAN The settings or options explained here may vary depending on the model you purchased After you changed the settings a dialog box may appear to prompt you that the changes will take...

Page 96: ...off It is recommended that you connect the AC adaptor to the computer while using Sleep and Charge function External devices connected to the USB bus power DC5V function that interfaces with the power ON OFF of the computer may always be in an operational state When there is a current overflow of the external devices connected to the compatible ports USB bus power DC5V supply may be stopped for sa...

Page 97: ...eatures when the battery level reaches Specifies the lower limit of remaining battery life by moving the slider bar If the remaining battery life falls below the setting the Sleep and Charge function will be stopped This setting is only available when the Function under Battery Mode is enabled System ON CDP Charge This function enable disable CDP Charging Downstream Port to use rapid USB charge wh...

Page 98: ...es System Settings Sleep Utilities Sleep and Music Move the slider to enable or disable the Sleep and Music function When Sleep and Music function is enabled it is not possible to mute sound from the speaker even by connecting headphones to the Headphone jack There is also no sound from the headphone When Sleep and Music function is enabled it is possible to play sound from the computer s speaker ...

Page 99: ...or be connected while TOSHIBA Media Player is running Power saving features may interfere with smooth playback When TOSHIBA Media Player is used with a battery power set the Power Options to Balance The screen saver is disabled while TOSHIBA Media Player is playing a video file or slideshows of photos The computer will not enter Sleep Hibernation and shut down mode automatically while TOSHIBA Medi...

Page 100: ...ck Photos in the upper left corner of the screen 3 Select a folder icon or date icon for playback 4 Click a photo file to playback Opening TOSHIBA Media Player by sMedio TrueLink Manual The features and operations about TOSHIBA Media Player are explained in the TOSHIBA Media Player Manual Use the following procedure to open TOSHIBA Media Player Manual Click the Tutorials icon on the Start Page of ...

Page 101: ...ling the software via Uninstall a program in the Control Panel Doing so will automatically delete all collected information from the HDD SSD The TOSHIBA PC Health Monitor software does not extend or modify TOSHIBA s obligations under its standard limited warranty in any way TOSHIBA s standard limited warranty terms and limitations apply Starting the TOSHIBA PC Health Monitor The TOSHIBA PC Health ...

Page 102: ...the protection state This message is displayed until the OK button is pressed or 30 seconds pass When vibration subsides the icon returns to the normal state Setting up HDD Protection You can change HDD Protection settings To open the utility click Desktop Desktop Assist in taskbar Tools Utilities System Settings HDD Protection The utility can also be started from the icon in the Taskbar or from t...

Page 103: ...held or mobile usages or whether it is used in a stable environment such as on a table in the workplace or at home By setting different detection levels for the computer depending on whether it runs with the AC power desktop or with batteries handheld or mobile usage the detection level automatically switches according to the power connection mode Detection Level Amplification When the AC adaptor ...

Page 104: ...reated Recovery Media Restoring the pre installed software from the Recovery Hard Disk Drive Creating Recovery Media This section describes how to create Recovery Media Be sure to connect the AC adaptor when you create Recovery Media Be sure to close all other software programs except the Recovery Media Creator Do not run software such as screen savers which can put a heavy load on the CPU Operate...

Page 105: ...nd allow it to load the Windows operating system from the Hard Disk Drive as normal 3 Insert the first blank disc into the optical disc drive tray or insert the USB Flash Memory into one available USB port 4 Click Desktop Desktop Assist in taskbar Support Recovery Recovery Media Creator 5 After Recovery Media Creator starts select the type of media and the title you wish to copy and then click the...

Page 106: ...or key to select the appropriate option from the menu according to your actual recovery media 5 A menu will be displayed from which you should follow the on screen instructions If you have previously chosen to remove the recovery partition and are trying to create Recovery Media you will see the following message The Recovery Media Creator can not be launched because there is no recovery partition...

Page 107: ...C 5 Follow the on screen instructions to finish the recovery You can also perform the restoration through PC settings in the operating system 1 Click the Settings charm and click Change PC settings 2 Click General under PC settings 3 Scroll down to Remove everything and reinstall Windows and click Get started 4 Follow the on screen instructions to finish the recovery Ordering Recovery Discs from T...

Page 108: ... in this chapter are meant only as a guide they are not definitive problem solving techniques In reality many problems can be solved simply but a few may require help from TOSHIBA Support if you find you need to consult others be prepared to describe the problem in as much detail as possible Preliminary checklist You should always consider the simplest solution first the items detailed in this che...

Page 109: ...random characters Make a screenshot of the current display and if possible look up the messages in the documentation included with the computer software or operating system Check that all connecting cables are correctly and firmly attached as loose cables can cause erroneous or intermittent signals Do any indicators light if so which ones what color are they and do they stay on or blink Write down...

Page 110: ...ing the power on again by pressing the power button Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To close a program that has stopped responding 1 Press CTRL ALT and DEL simultaneously once then cl...

Page 111: ...lick Power and then select Restart 2 Hold down the corresponding key and then release this key one second after the computer is power on 3 Follow the on screen instructions to proceed Hardware and system checklist This section discusses problems caused by your computer s hardware or attached peripherals Basic problems may occur in the following areas Power Keyboard Internal display panel Hard Disk...

Page 112: ...the power cord adaptor is firmly connected to the computer and a working power outlet Check the condition of the cord and terminals If the cord is frayed or damaged it should be replaced while if the terminals are soiled they should be cleaned with a clean cotton cloth If the AC adaptor still does not power the computer you should contact TOSHIBA Support Battery If you suspect a problem with the b...

Page 113: ...n select Restart 2 Hold down the F2 key and then release this key one second after the computer is power on the BIOS setup utility will load 3 Set the date in the System Date field 4 Set the time in the System Time field 5 Press F10 a confirmation message will be displayed 6 Press the ENTER key the BIOS setup application will end and the computer will restart Keyboard Keyboard problems can be caus...

Page 114: ...re closing it Hard Disk Drive Problem Procedure Computer does not boot from Hard Disk Drive Check to see whether there is a disc in the optical disc drive if so remove it and try to start the computer again If this has no effect check the Boot Priority Options setting within the TOSHIBA System Settings Slow performance The files on the Hard Disk Drive may be fragmented in this instance you should ...

Page 115: ... Problem Procedure Memory media card error occurs Remove the memory media card from the computer and then reinsert it in order to ensure it is firmly connected If the problem persists then you should refer to the documentation supplied with your memory media card for further information You cannot write to a memory media card Remove the memory media card from the computer and check to ensure that ...

Page 116: ...ound Mouse 2 Within the Mouse Properties window click the Buttons tab 3 Set the double click speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Pr...

Page 117: ...speed as required and click OK The on screen pointer moves too fast or too slow In this instance you should initially try changing the speed setting within the Mouse Control utility 1 To access this utility click Desktop Desktop Assist in taskbar Control Panel Hardware and Sound Mouse 2 Within the Mouse Properties window click the Pointer Options tab 3 Set the pointer speed as required and click O...

Page 118: ...ct an external device if some external devices are connected After that turn the power of the computer ON OFF to restore the function If this function can not be still used even if only one external device is connected stop using the external device because its current is over the acceptable value of this computer Some external devices may not be able to use the Sleep and Charge function In this c...

Page 119: ...n or change to disable Sleep and Charge function Sound system In addition to the information in this section please also refer to the documentation supplied with your audio device Problem Procedure No sound is heard Press the function keys to increase or decrease volume Check the software volume settings Please check to see if Mute is turned to Off Check to make sure the headphone connection is se...

Page 120: ...t will not display when the computer wakes up from Sleep Mode if the external monitor has been disconnected while in Sleep Mode To keep this from happening do not disconnect the external monitor while the computer is in Sleep or Hibernation Mode Remember to turn off the computer before disconnecting the external monitor When the display panel and an external monitor are set to clone mode and they ...

Page 121: ...nal Bluetooth device is turned on Check to ensure that no optional Bluetooth Adaptor is installed in the computer the built in Bluetooth hardware cannot operate simultaneously with another Bluetooth controller If you are still unable to resolve the problem contact TOSHIBA Support TOSHIBA support If you require any additional help using your computer or if you are having problems operating the comp...

Page 122: ...for assistance Consult the reseller or dealer from where you purchased your computer and or software they are your best resource for current information and support Where to write If you are still unable to solve the problem and suspect that it is hardware related write to TOSHIBA at the location listed in the enclosed warranty booklet or visit www toshiba europe com on the Internet User s Manual ...

Page 123: ... 10 23 15 28 40 h millimeters not including parts that extend beyond the main body Environmental Requirements Conditions Ambient temperature Relative humidity Operating 5 C 41 F to 35 C 95 F 20 to 80 noncondensing Non operating 20 C 4 F to 60 C 140 F 10 to 90 noncondensing Wet bulb temperature 29 C maximum Conditions Altitude from sea level Operating 60 to 3 000 meters Non operating 60 to 10 000 m...

Page 124: ...A Data Signal I O 13 HSYNC Horizontal Sync Signal O 14 VSYNC Vertical Sync Signal O 15 SCL Data Clock Signal O I O I Input to computer I O O Output from computer AC Power Cord and Connectors The power cord s AC input plug must be compatible with the various international AC power outlets and the cord must meet the standards for the country region in which it is used All cords must meet the followi...

Page 125: ...H03VVH2 F and for three conductors power cord must be VDE type H05VV F For the United States and Canada two pin plug configuration must be a 2 15P 250V or 1 15P 125V and three pin plug configuration must be 6 15P 250V or 5 15P 125V as designated in the U S National Electrical code handbook and the Canadian Electrical Code Part II The following illustrations show the plug shapes for the U S A and C...

Page 126: ... Group This Bluetooth product is not compatible with devices using Bluetooth Version 1 0B specifications The wireless devices have not completed verification of connection and operation with all devices which are using the Wireless LAN or Bluetooth radio technology Bluetooth and Wireless LAN devices operate within the same radio frequency range and may interfere with one another If you use Bluetoo...

Page 127: ...r to turning on the equipment Wireless LAN Technology The computer s wireless communication function supports some wireless communication devices Only some models are equipped with both Wireless LAN and Bluetooth functions Do not use the Wireless LAN Wi Fi or Bluetooth functionalities near a microwave oven or in areas subject to radio interference or magnetic fields Interference from a microwave o...

Page 128: ...t Wireless communication is often subject to local radio regulations Although Wireless LAN wireless networking products have been designed for operation in the license free 2 4GHz and 5GHz band local radio regulations may impose a number of limitations to the use of wireless communication equipment Radio Frequency Band 5GHz 5150 5850 MHz Revision a and n Band 2 4GHz 2400 2483 5 MHz Revision b g an...

Page 129: ...stems in most countries in the world Radio links You can easily establish links between two or more devices with these links being maintained even if the devices are not within a line of sight of each other Radio Frequency Interference Requirements This device is restricted to indoor use due to its operation in the 5 15 to 5 25GHz frequency range Radio Regulatory Information The Wireless device mu...

Page 130: ...z Frequencies in Europe Italy For private use a general authorization is required if WAS RLAN s are used outside own premises Luxembourg Implemented General authorization required for network and service supply Russian Federation Limited e i r p 100mW Permitted to use only for indoor applications closed industrial and warehouse areas and on board aircraft 1 Permitted to use for local networks of a...

Page 131: ...Hz and 5GHz channel limitations apply for outdoor usage The user should use the wireless LAN utility to check the current channel of operation If operation is occurring outside of the allowable frequencies for outdoor use as listed above the user must contact the applicable national spectrum regulator to request a license for outdoor operation Canada Industry Canada IC This device complies with RS...

Page 132: ...website www hc sc gc ca Taiwan Article 12 Without permission granted by the NCC any company enterprise or user is not allowed to change frequency enhance transmitting power or alter original characteristic as well as performance to an approved low power radio frequency devices Article 14 The low power radio frequency devices shall not influence aircraft security and interfere legal communications ...

Page 133: ...ntact an authorized TOSHIBA service provider if you have problems with interference caused by this product to Other Radio Stations 2 Indication for Wireless LAN The indication shown below appears on this equipment 1 2 3 4 5 1 2 4 This equipment uses a frequency of 2 4GHz 2 DS This equipment uses DS SS modulation 3 OF This equipment uses OFDM modulation 4 4 The interference range of this equipment ...

Page 134: ...ment 2230BNHMW DSP Research Inc Approval Number D111287003 Realtek RTL8188EE 802 11n Wireless LAN The Name of the radio equipment RTL8188EE DSP Research Inc Approval Number D120135003 Atheros QCWB335 Wireless Network Adapter b g n b g and Bluetooth The Name of the radio equipment QCWB335 DSP Research Inc Approval Number D120156003 The following restrictions apply Do not disassemble or modify the d...

Page 135: ...PU performance in your computer product may vary from specifications under the following conditions use of certain external peripheral products use of battery power instead of AC power use of certain multimedia computer generated graphics or video applications use of standard telephone lines or low speed network connections use of complex modeling software such as high end computer aided design ap...

Page 136: ...ding on the graphics system applications utilized system memory size and other factors If your computer is configured with more than 3 GB memory the memory might be displayed as approximately 3 GB only depending on the computer s hardware specifications This is correct because the operating system usually displays the available memory instead of the physical memory RAM built into the computer Vari...

Page 137: ...on the usage of the computer the brightness of the LCD screen will deteriorate This is an intrinsic characteristic of LCD technology Maximum brightness is only available when operating in AC power mode Screen will dim when the computer is operated on battery power and you may not be able to increase the brightness of the screen Graphics Processing Unit GPU Graphics processing unit GPU performance ...

Page 138: ...Copy Protection Applicable copy protection standards included in certain media may prevent or limit recording or viewing of the media User s Manual 7 16 ...

Page 139: ...dicator 3 1 DC IN Battery indicator 3 14 Display automatic power off 5 5 hinges 3 8 opening 2 5 screen 3 8 Display controller 3 11 Documentation list 2 1 Dual Pointing Device Touch Pad 6 9 DVD Super Multi drive using writing E Equipment checklist 2 1 External monitor problems 6 13 H Hard disk drive automatic power off 5 5 HDMI out port 3 4 K Keyboard function keys 4 4 Function keys F1 F12 4 4 prob...

Page 140: ...urning off 2 8 turning on 2 6 Problems AC power 6 5 Analyzing the problem 6 2 Battery 6 5 Dual Pointing device 6 8 External monitor 6 13 Hardware and system checklist 6 4 HDD 6 7 Internal display panel 6 7 Keyboard 6 6 Memory Media Card 6 8 Overheating power down 6 5 Power 6 4 Real Time Clock 6 6 Sound system 6 12 TOSHIBA support 6 14 Touch Pad 6 9 USB device 6 10 USB mouse 6 10 R Recovery hard di...

Page 141: ...T TOSHIBA Desktop Assist 5 1 U USB device problems 6 10 V Video mode 4 40 Video RAM 3 10 W Web Camera 3 7 Wireless communication 7 5 User s Manual Index 3 ...

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