Toshiba Satellite E200 Series User Manual Download Page 35

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Contents

5.375 x 8.375 ver 2.3

Utilities ........................................160

Chapter 6: If Something Goes Wrong ................................... 163

Problems that are easy to fix ................................163
Problems when you turn on the computer............164
The Windows

operating system is not working ..167

Using Startup options to fix problems ............167
Internet problems ...........................................168
The Windows

operating system can

help you ....................................................169

Fixing a problem with Device Manager .................169

Checking device properties .............................169

Power and the batteries ........................................170
Keyboard problems...............................................172
Display problems ..................................................172
Disk or storage drive problems.............................174

Error-checking ................................................174

Optical disc drive problems...................................176
Sound system problems .......................................176
Printer problems ...................................................177
Wireless networking problems..............................178
DVD operating problems.......................................180
Develop good computing habits ...........................181

Data and system configuration backup in

the Windows

operating system...............182

If you need further assistance...............................186

Before you contact Toshiba ............................186
Contacting Toshiba .........................................187

Other Toshiba Internet Web sites..........................188
Toshiba’s worldwide offices..................................188

Appendix A: Hot Keys/TOSHIBA Cards ................................. 190

Hot Key Cards .......................................................190

Using the Hot Key Cards .................................191

Application Cards..................................................192

Using the Application Cards............................193

Summary of Contents for Satellite E200 Series

Page 1: ... site pcsupport toshiba com Toshiba Customer Support Center Calling within the United States 800 457 7777 Calling from outside the United States 949 859 4273 For more information see If Something Goes Wrong on page 163 in this guide Satellite E200Series User sGuide ...

Page 2: ...NT THAT OPERATION OF THE PRODUCT WILL BE UNINTERRUPTED OR ERROR FREE YOU AGREE THAT TOSHIBA ITS AFFILIATES AND SUPPLIERS SHALL HAVE NO RESPONSIBILITY FOR DAMAGE TO OR LOSS OF ANY BUSINESS PROFITS PROGRAMS DATA NETWORK SYSTEMS OR REMOVABLE STORAGE MEDIA ARISING OUT OF OR RESULTING FROM THE USE OF THE PRODUCT EVEN IF ADVISED OF THE POSSIBILITY THEREOF Protection of Stored Data For your important dat...

Page 3: ...adiate radio frequency energy and if not installed and used in accordance with the instructions it may cause harmful interference to radio communications However there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turning the equipment off and on the user is...

Page 4: ...r and ringer equivalence number REN for this equipment If requested the information must be provided to the telephone company The modem connects to the telephone line by means of a standard jack called the USOC RJ11C A plug and jack used to connect this equipment to the premises wiring and telephone network must comply with the applicable FCC part 68 rules and requirements adopted by the ACTA It i...

Page 5: ...Toshiba Corporation Toshiba America Information Systems Inc or an authorized representative of Toshiba or the Toshiba Customer Support Center within the United States at 800 457 7777 or Outside the United States at 949 859 4273 If the equipment is causing harm to the telephone network the telephone company may request that you disconnect the equipment until the problem is resolved Disconnection If...

Page 6: ...t prevent degradation of service in some situations Repairs to certified equipment should be coordinated by a representative designated by the supplier Any repairs or alterations made by the user to this equipment or equipment malfunctions may give the telecommunications company cause to request the user to disconnect the equipment Users should ensure for their own protection that the electrical g...

Page 7: ...aneously you may occasionally experience a less than optimal network performance or even lose your network connection If you should experience any such problem immediately turn off your Bluetooth or Wireless LAN device Please contact Toshiba computer product support on Web site http www toshiba europe com computers tnt bluetooth htm in Europe or pcsupport toshiba com in the United States for more ...

Page 8: ...ss LAN equipment on board airplanes or In any other environment where the risk of interference to other devices or services is perceived or identified as harmful If you are uncertain of the policy that applies on the use of wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless LAN device prior to turning on the equip...

Page 9: ...fication number only signifies that the Industry Canada technical specifications were met To prevent radio interference to the licensed service this device is intended to be operated indoors and away from windows to provide maximum shielding Equipment or its transmit antenna that is installed outdoors is subject to licensing Pour empecher que cet appareil cause du brouillage au service faisant l o...

Page 10: ...ore than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directive 2006 66 EC then the chemical symbols for lead Pb mercury Hg and or cadmium Cd will appear below the crossed out wheeled bin symbol on the battery In the European Union these symbols indicate that when the last end user wishes to discard this product it must be sent to appropriate facilities for r...

Page 11: ...bove item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric machinery shall resist against interference from legal communications or from industrial scientific and medical radio emission electric machinery Article 14 Unless approved for any model accredited low power radio frequency electric machinery any company tra...

Page 12: ...ect identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation 3 The interference range of this equipment is less than 10m The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stati...

Page 13: ... to the equipment label provided on the computer Approved by both the JAPAN APPROVALS INSTITUTE FOR TELECOMMUNICATIONS EQUIPMENT and the TELECOM ENGINEERING CENTER The following restrictions apply Do not disassemble or modify the device Do not install the embedded wireless module into other device 5 17 GHz to 5 23 GHz for indoor use only Radio Approvals for Wireless Devices The following informati...

Page 14: ...wireless devices in a specific organization or environment e g airports you are encouraged to ask for authorization to use the Wireless WAN device prior to turning on the equipment TOSHIBA is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this equipment or the substitution or attachment of connecting cables and equipment ot...

Page 15: ...may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of this device L utilisation de ce dispositif est autorisée seulement aux conditions suivantes 1 il ne doit pas produire de brouillage et 2 l utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu même si ce brouillage est susceptible...

Page 16: ...his equipment is approved to the radio standard by the countries regions in the following table Do not use this equipment except in the countries regions in the following table Andorra Argentina CNC 533AN_HMW CNC C 6367 533AN_MMW CNC C 6366 512AN_HMW CNC C 6373 512AN_MMW CNC C 6374 Australia Austria Azerbaijan Bahrain Belgium Bermuda Bosnia Brazil Bulgaria Caicos Islands Cambodia Canada Cayman Isl...

Page 17: ...ew Caledonia New Zealand Nicaragua Norway Oman Pakistan Panama Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Réunion Romania Russia Saint Martin Saipan San Marino Saudi Arabia Serbia Singapore Slovakia Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tahiti Taiwan Turkey Turk Islands Ukraine UAE United Arab Emirates United Kingdom Uruguay USA Vatican Venezuela Vie...

Page 18: ...tar Romania Russia Saudi Arabia Senegal Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Taiwan Thailand Turkey UAE United Arab Emirates Ukraine United Kingdom Uruguay USA Venezuela Vietnam Yemen Zimbabwe België Belgique For private usage outside buildings across public grounds over less than 300mnospecialregistration with IBPT BIPT isrequired R...

Page 19: ...to follow Bande de fréquence restreinte seuls les canaux 1 7 2400 et 2454 MHz respectivement doivent être utilisés endroits extérieur en France Vous pouvez contacter l Autorité de Régulation des Télécommunications http www art telecom fr pour la procédure à suivre Italia License required for indoor use Use with outdoor installations not allowed È necessaria la concessione ministeriale anche per l ...

Page 20: ...n in the 5 GHz bands This device will operate under the control of the Access Point in order to avoid operating on a channel occupied by any radar system in the area The presence of nearby radar operation may result in temporary interruption of operation of this device The Access Point s radar detection feature will automatically restart operation on a channel free of radar You may consult with th...

Page 21: ...nesia Ireland Israel Italy Japan Jordan Kazakhstan Kenya Kuwait Kyrgyzstan Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Saudi Arabia Serbia Singapore Slovak Republic Slovenia South A...

Page 22: ...rgyzstan Latvia Lebanon Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands Antilles Netherlands New Zealand Norway Oman Pakistan Panama Papua New Guinea Paraguay Peru Philippines Poland Portugal Puerto Rico Qatar Romania Russia Saudi Arabia Serbia Singapore Slovak Republic Slovenia South Africa South Korea Spain Sri Lanka Sweden Switzerland Tai...

Page 23: ...d France Germany Ghana Greece Guatemala Herzegovina Honduras Hong Kong Hungary Iceland India Indonesia Ireland Israel Italy Japan Jate Japan Teleco Jordan Kazakhstan Kenya Kyrgyzstan Kuwait Latvia Lebanon Lesotho Liechtenstein Lithuania Luxembourg Macedonia Malaysia Malta Mexico Monaco Morocco Mozambique Netherlands New Zealand Nicaragua Nigeria Norway Oman Pakistan Panama Papua New Guinea Paragua...

Page 24: ...n the United States for more information When you use Bluetooth cards from TOSHIBA close to 2 4 GHz Wireless LAN devices Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use Bluetooth cards from TOSHIBA always change the frequency move your computer to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yard...

Page 25: ...ts with Bluetooth wireless technology operate within the guidelines found in radio frequency safety standards and recommendations TOSHIBA believes Bluetooth wireless technology is safe for use by consumers These standards and recommendations reflect the consensus of the scientific community and result from deliberations of panels and committees of scientists who continually review and interpret th...

Page 26: ...HIBA shall be used in such a manner that the potential for human contact during normal operation is minimized Regulatory statements This product complies with any mandatory product specification in any country region where the product is sold In addition the product complies with the following European Union EU and EFTA This equipment complies with the R TTE directive 1999 5 EC and has been provid...

Page 27: ...ever attempt to disassemble adjust or repair an optical disc drive You could damage the drive You would also be exposed to laser light or other safety hazards resulting in serious injury Always contact an authorized Toshiba service provider if any repair or adjustment is required Location of the Required Label Sample shown below Location of the label and manufacturing information may vary Copyrigh...

Page 28: ... AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR...

Page 29: ...re trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries Memory Stick Memory Stick PRO and Memory Stick Duo are trademarks or registered trademarks of Sony Corporation Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMed...

Page 30: ...Service options 41 Chapter 1 Getting Started 42 Selecting a place to work 42 Setting up a work environment 42 Keeping yourself comfortable 43 Precautions 43 Important information on your computer s cooling fan 45 Setting up your computer 45 Connecting to a power source 46 Charging the main battery 48 Using the computer for the first time 49 Opening the display panel 49 ...

Page 31: ... 66 Checking the internal storage drive operating status 67 Installing drivers and applications 68 Using the TouchPad 68 Adjusting TouchPad settings 71 Disabling or enabling the TouchPad 72 Using external display devices 72 Connecting the display device 73 Directing the display output when you turn on the computer 74 Adjusting the quality of the external display 75 Using an external keyboard 75 Us...

Page 32: ...it keyboard 95 Starting a program 95 Starting a program from the Start menu 96 Starting a program from Windows Explorer 96 Starting a program using the Search programs and files field 97 Saving your work 98 Printing your work 99 Backing up your work 100 Restoring your work 101 Using the optical disc drive 101 Optical disc drive components 102 Media control buttons 103 Inserting an optical disc 103...

Page 33: ...6 Power Plans 116 Using a hot key to set the Power Plan 117 Using the TOSHIBA eco power plan 118 Changing the main battery 119 Removing the battery from the computer 119 Inserting a charged battery 121 Taking care of your battery 122 Safety precautions 122 Maintaining your battery 123 Disposing of used batteries 124 Traveling tips 125 Chapter 4 Exploring Your Computer s Features 126 Exploring the ...

Page 34: ...or password 143 Using a user password 145 Deleting a user password 145 TOSHIBA Face Recognition Utility 146 TOSHIBA PC Diagnostic Tool Utility 147 TOSHIBA HDD Protection Utility 148 Mouse Utility 149 TOSHIBA Hardware Setup 150 USB Sleep and Charge Utility 151 Starting the USB Sleep and Charge Utility 151 USB Sleep and Charge 151 Enabling USB Sleep and Charge 153 Power supply mode settings 153 TOSH...

Page 35: ...yboard problems 172 Display problems 172 Disk or storage drive problems 174 Error checking 174 Optical disc drive problems 176 Sound system problems 176 Printer problems 177 Wireless networking problems 178 DVD operating problems 180 Develop good computing habits 181 Data and system configuration backup in the Windows operating system 182 If you need further assistance 186 Before you contact Toshi...

Page 36: ...t security 197 Power plan 198 Sleep mode 199 Hibernation mode 200 Output Display switch 201 Display brightness 202 Disabling or enabling wireless devices 203 Disabling or enabling the TouchPad 204 Zoom Display resolution 205 Keyboard hot key functions 206 Appendix B Power Cord Cable Connectors 207 Glossary 208 Index 223 ...

Page 37: ...nergy efficiency Your computer ships with the power management options preset to a configuration that will provide the most stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer is set to enter the low power Sleep mode which shuts down the system and display within 15 minutes of inactivity in AC power mode We recommend that...

Page 38: ...regarding the ENERGY STAR Program This computer is compatible with European Union Directive 2002 95 EC Restriction of the use of certain Hazardous Substances in electrical and electronic equipment RoHS which restricts use of lead cadmium mercury hexavalent chromium PBB and PBDE Toshiba requires its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meet...

Page 39: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at pcsupport toshiba com This guide This guide introduces the compu...

Page 40: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 41: ...uter comes with the following documentation An electronic version of the user s guide this document A Quick Start Card A Resource Guide It may also contain guides for other programs that may come with your system For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of optional service programs to complement its standard limited wa...

Page 42: ...puter in order to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave ...

Page 43: ...cautions Your computer is designed to provide optimum safety and ease of use and to withstand the rigors of travel You should observe certain precautions to further reduce the risk of personal injury or damage to the computer Avoid prolonged physical contact with the underside or surface of the computer Never allow any liquids to spill into any part of your computer and never expose the computer t...

Page 44: ...rning off the computer while it is reading from or writing to a disk disc or flash media may damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields such as large stereo speakers Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid...

Page 45: ...rface Using your computer on a carpet or other soft material can block the vents located at the base of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury Read the Provide adequate ventilation section in the Instruction Manual for Safety and Comfort that is shipped with your computer The cooli...

Page 46: ...et toensurea secureelectrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you use a multiple connector An overload on one socket could cause a fire or electric shock possibly resulting in serious injury Always use the TOSHIBA AC adaptor that was provided with your computer and the TOSHIBA Battery Charger that may have been p...

Page 47: ...ia to cause birth defects or other reproductive harm Wash hands after handling 2 Plug the AC adaptor cord into the DC IN on the back of the computer Sample Illustration Connecting the AC adaptor cord to the computer 3 Connect the power cord cable to a live electrical outlet The AC power light on the indicator panel glows white Never attempt to connect or disconnect a power plug with wet hands Fail...

Page 48: ...nging the main battery on page 119 for information on replacing the main battery Charging the main battery Before using the battery to power the computer you must charge the battery To charge the battery leave the computer plugged into an AC power source with the computer turned off until the battery light glows white After that the battery will be completely charged and ready to power the compute...

Page 49: ...y raise the panel 3 Adjust the display to a comfortable viewing angle Sample Illustration Opening the display panel When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the compu...

Page 50: ...haracteristic of the screen technology When the computer is operated on battery power the screen will dim and you may not be able to increase the brightness of the screen while on battery power Turning on the power To turn on the computer 1 Make sure any external devices such as the AC adaptor if you plan to use AC power rather than battery power are properly connected and ready 2 Check to ensure ...

Page 51: ...on can be completed by either visiting the Toshiba Web site at http www register toshiba com or by clicking Start All Programs My Toshiba and then Toshiba Registration Failure to complete Product Registration will not diminish Customer rights under the Toshiba standard limited Warranty To register online you must be connected to the Internet Adding optional external devices Before adding external ...

Page 52: ... provider Before adding external devices or memory Toshiba recommends setting up your software See Setting up your software on page 51 Recovering the Internal Storage Drive Your computer includes recovery utilities to allow you to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Recover to out of box st...

Page 53: ...ng the internal storage drive recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Toshiba Recovery Wizard also provides the option of erasing your internal storage drive without restoring the information on the drive See Erasing the Internal Storage Drive on page 66 for more information When you restore your system only the...

Page 54: ...cover the original factory image returning the computer to its out of box state using the utilities stored on your computer s internal storage drive or using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restoring from recovery DVDs media on page 64 To recover the original factory image using t...

Page 55: ... and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen 5 The Recovery of Factory Default Software screen appears Select Recover to out of box state Sample Image Recovery of Factory Default Software screen ...

Page 56: ...on page 95 During the recovery process it is strongly recommended that your computer be connected to an external power source via the AC adaptor The Recover to a custom size partition option restores your C drive to its out of box state and allows you to specify the size for the C partition You can resize and recover the C drive using the utilities stored on your computer s internal storage drive ...

Page 57: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 58: ... The size of drive C field to set the partition size 8 Click Next A confirmation message displays reminding you that all data will be lost during the recovery process Be sure to save your work to external media before proceeding see Backing up your work on page 95 9 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 10 Pr...

Page 59: ...mmended that your computer be connected to an external power source via the AC adaptor You can recover the C drive without affecting other partitions by either using the utilities stored on your computer s internal storage drive or by using recovery DVDs media if you have created such media To recover using the first method follow the procedure below To recover using the second method see Restorin...

Page 60: ... the recovery is executed all data will be deleted and rewritten Click Yes to continue Sample Image Warning screen 5 When the Toshiba Recovery Wizard opens and the Selecting a process screen displays select Recovery of Factory Default Software and then click Next Sample Image Selecting a Process screen ...

Page 61: ...e proceeding see Backing up your work on page 95 8 Click Next to begin the recovery When the process is complete a message displays indicating that the C drive has been recovered 9 Press any key on the keyboard to restart the computer Creating recovery DVDs media It is strongly recommended that you create recovery DVDs media If the recovery files on your internal storage drive become corrupted or ...

Page 62: ...l prompt you to insert several blank DVDs or connect one or more USB flash drives of a certain minimum capacity to your computer The amount of space required for storing the recovery files varies by computer model Follow the procedure below to determine how much space you will need for storing your system s recovery files To create recovery DVDs media 1 Click Start All Programs My Toshiba and then...

Page 63: ...If you are copying files to a USB flash drive connect a USB flash drive of the required minimum capacity as specified in the TOSHIBA Recovery Media Creator utility to your computer All information stored on your DVDs or USB flash drive s will be erased during the process of creating the recovery DVDs media Be sure to save the information stored on your external media to another storage device befo...

Page 64: ...overy media you can Recover to out of box state recommended recovery method Recover to a custom size partition Recover without changing the internal storage drive partitions For more information on these options see Recovering the Internal Storage Drive on page 52 When you restore your system only the operating system files applications and drivers originally shipped with the computer are restored...

Page 65: ...ing a Process screen displays select Recovery of Factory Default Software and then click Next 7 Select one of the following options Recover to out of box state recommended recovery method If you want to recover the original factory image Recover without changing the hard drive partitions If you want to recover the C partition only leaving other partitions you have created intact Recover to a custo...

Page 66: ...the Warning screen that displays and then click Yes to continue To access the Recovery Wizard on your recovery DVDs media Turn off your computer Insert the first recovery DVD into your optical disc drive or connect the USB flash drive containing your recovery files to your computer and then power on the computer When the initial screen displays press F12 Using the arrow keys select the DVD or USB ...

Page 67: ...recovery DVDs media see Creating recovery DVDs media on page 61 before proceeding 5 Click Next to begin erasing the internal storage drive When the process is complete a message displays indicating that the internal storage drive has been erased 6 Press any key on the keyboard to restart the computer Checking the internal storage drive operating status After restoring your internal storage drive y...

Page 68: ...rompts to complete the installation process Using the TouchPad Some of the TouchPad operations described in this section are only supported in certain applications You can use the TouchPad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the screen Scroll through a doc...

Page 69: ...t Select an item 1 Move the pointer to the item you want to select 2 Do one of the following Tap the TouchPad once OR Press and release the primary left hand control button Sample Illustration Tap once to select Open or activate an item 1 Move the pointer to the item you want to open activate 2 Do one of the following Tap the TouchPad twice in rapid succession OR Press and release the primary cont...

Page 70: ...ng your finger along the right or bottom edge of the TouchPad as described above 2 Without lifting your finger from the TouchPad start moving your finger in a circular motion on the TouchPad 3 To scroll in the opposite direction reverse the direction of the circular motion 4 To stop scrolling lift your finger off of the TouchPad To enable circular scrolling click on the Mouse icon in the Optimize ...

Page 71: ...ext on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the TouchPad so that it does not respond to touch or button presses while you type See Disabling or enabling the TouchPad on page 72 Disable the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger ...

Page 72: ... more information see Disabling or enabling the TouchPad on page 204 Alternately you can disable only the tapping feature If you disable tapping only you can still use the TouchPad s control buttons and move the pointer by sliding your finger on the TouchPad To disable tapping only use the Mouse Properties option in the Windows Control Panel Using external display devices Your computer comes with ...

Page 73: ...e manual that came with the television for more information Your computer will automatically detect the external display device Connecting to a TV using HDMI CEC HDMI CEC Consumer Electronics Control is a standard in the CE Industry which allows devices to work together over an HDMI cable Toshiba computers with HDMI CEC include a Toshiba utility This may need to be installed via the Toshiba Applic...

Page 74: ...ng Fn F5 or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attached and turned on The quickest way to change the display output settings...

Page 75: ...using extended desktop Sample Image Display options window 3 Release the Fn key Adjusting the quality of the external display To obtain the best picture quality from your television or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Using an external keyboard If you prefer to use an external keyboard you can...

Page 76: ...connection you need a suitable USB cable which may come with your printer If a USB cable was not included with your printer you can purchase one from a computer or electronics store If your printer supports Plug and Play your computer may automatically recognize the printer the printer is then ready for use Refer to your printer documentation for further instructions TECHNICAL NOTE To determine if...

Page 77: ...ears Sample Image Add Printer Wizard 2 Follow the on screen instructions to set up your printer Turning off the computer Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn off the power while a disk disc is being accessed you may lose ...

Page 78: ...desktop to memory so that when you turn on the computer again you will quickly and automatically return to where you left off Hibernation mode Hibernation mode shuts the computer down completely but it first saves the current state of the computer to the internal storage drive Since Hibernation mode does not require power to maintain the saved information system settings are retained indefinitely ...

Page 79: ...he main battery discharges completely while the computer is in Sleep mode Restarting from Sleep takes less time and consumes less main battery power than restarting after turning off the computer using the Hibernation or Shut down commands When starting up again the computer returns to the mode in which you left it including all open programs and files you were using If the battery charge becomes ...

Page 80: ...s shuts down the operating system and then turns off Turning off the computer more quickly You can also turn off the computer by pressing the power button To use this method you first need to activate it using the Power Options feature By default pressing your computer s power button puts the computer into Sleep mode 1 Click Start Control Panel System and Security and then Power Options The Power ...

Page 81: ...ppears Sample Image Edit Plan Settings screen 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Power buttons and lid to display the actions that you can configure Sample Image Advanced settings tab of Power Options screen 5 Select the options you want from the drop down lists ...

Page 82: ...K Once the computer is configured you can turn it off by either pressing the power button or closing the display panel depending on the options set Restarting your computer To start the computer up again press the power button until the ON OFF light glows white If you turn off the computer by closing the display panel you can start it again by opening the display panel Using and configuring Hibern...

Page 83: ...can also specify an amount of time after which the computer automatically goes into Hibernation mode To use any of these methods you first need to enable them using the Power Options feature 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears ...

Page 84: ...n battery power or while connected to AC power Lid close action Set this option to Hibernate if you want the computer to go into Hibernation mode when you close the display panel Power button action Set this option to Hibernate if you want the computer to go into Hibernation mode when you press the power button 6 Click Apply 7 Click OK Once the computer is configured you can place it into Hibernat...

Page 85: ...r of the Start menu Sample Image Shut down menu 2 Click Sleep in the pop up menu The computer saves the status of all open programs and files to the memory turns off the display and enters into a low power mode The ON OFF light blinks amber indicating the computer is in Sleep mode Configuring Sleep mode options You can place the computer into Sleep mode by either pressing the power button or closi...

Page 86: ...ings screen 3 To change the amount of time after which the computer enters Sleep mode Under Put the computer to sleep select the desired amount of time in both the On battery and Plugged in categories To disable the computer from automatically entering Sleep mode select Never 4 Click Change advanced power settings The Advanced settings tab of the Power Options window appears ...

Page 87: ...r is running on battery power or while connected to AC power Lid close action Set this option to Sleep if you want the computer to go into Sleep mode when you close the display panel Power button action Set this option to Sleep if you want the computer to go into Sleep mode when you press the power button 7 Click Apply 8 Click OK Once the computer is configured you can place it into Sleep mode by ...

Page 88: ...documentation or Help and Support for details You may also wish to customize your power usage settings For more information see Power Plans on page 116 There are additional custom settings you can choose See Utilities on page 135 Caring for your computer This section gives tips on cleaning and moving your computer For information about taking care of your computer s battery see Taking care of your...

Page 89: ...ere the ports are located Doing so could damage the system Using a computer lock You may want to secure your computer to a heavy object such as your desk The easiest way to do this is to purchase an optional computer lock cable For more information on purchasing a cable lock visit accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or aro...

Page 90: ... Caring for your computer 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is now securely locked Sample Illustration Attaching security lock cable ...

Page 91: ...ee Saving your work on page 98 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset intervals See your software documentation for details Back up your files to external media on a regular basis Label the backup copies clearly and store them in a safe place It is easy to put off backing u...

Page 92: ...eading from or writing to a disk may damage the disk the drive or both The Windows operating system records information such as your desktop setup during its shutdown procedure If you do not let the Windows operating system shut down normally details such as new icon positions may be lost Using the keyboard Your computer s keyboard contains character keys control keys function keys and special Win...

Page 93: ...e separate key as follows Press Fn and Enter simultaneously to simulate the Enter key on the numeric pad of the enhanced keyboard Pressing the Fn key simultaneously in combination with one of the specially marked keys allows you to emulate a full size keyboard Ctrl Fn and Alt keys Sample Illustration Ctrl Fn and Alt keys The Ctrl Fn and Alt keys do different things depending on the program you are...

Page 94: ...ns the Start menu Application key Has a similar function as the secondary mouse button Overlay keys The keys with gray numbers and symbols on the front of them form the numeric and cursor overlay This overlay lets you enter numeric data or control the cursor as you would using the 10 key keypad on a desktop computer s keyboard Sample Illustration Numeric and cursor control overlay Application key ...

Page 95: ...n The cursor control overlay light goes out Backlit keyboard Available on certain models Your keyboard may have a backlight illumination feature If the keyboard backlight setting is set to TIMER the backlight turns on when you type on the keyboard and turns off after a certain interval when you stop typing To activate the backlight keyboard features use the Fn Z keys Starting a program The easiest...

Page 96: ...lick the program in this example WordPad WordPad opens To close the program click the Close button in the upper right corner of the program s window Starting a program from Windows Explorer If a program is not listed in the All Programs menu you can start it from Windows Explorer Windows Explorer gives you a view of your computer s contents as a hierarchy or tree You can easily see the contents of...

Page 97: ...ordpad The operating system opens WordPad To close the program click the Close button in the upper right corner of the program s window Starting a program using the Search programs and files field This example uses the Start menu s Search programs and files field to start WordPad 1 Click Start to display the Start menu The Search programs and files field appears at the bottom of the Start menu Sam...

Page 98: ...gular intervals Check your program s documentation to see if it has an automatic save feature Saving files 1 Click on the arrow in the upper left corner of your Windows based application to display the drop down menu and then click Save If you are working with a document that already has a file name this is all you need to do If you created a new document your program displays a Save As dialog box...

Page 99: ...oc docx extension Any file name with an extension of doc docx is assumed to be a Microsoft Word file Creating your own extension is usually unwise since the program is unlikely to recognize a strange extension and may refuse to handle your file correctly TECHNICAL NOTE By default the Windows operating system does not show file extensions For information on showing or hiding file extensions see you...

Page 100: ...u can back up your files to different types of media such as CDs DVDs external storage media or to a network if available To back up several files at one time use the Microsoft Windows Backup program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 183 HINT Backing up all the files on your internal...

Page 101: ...ve Optical storage is a popular medium for software music and video Digital versatile discs DVDs provide a significant increase in data storage and support features that were not available on previous video platforms These features include wide screen movies multiple language tracks digital surround sound multiple camera angles and interactive menus TECHNICAL NOTE Your optical disc drive is set to...

Page 102: ...f the computer Your optical disc drive may look like this Sample Illustration Optical disc drive Drive in use indicator light Indicates when the drive is in use Eject button Press to release the disc tray Do not press the eject button or turn off the computer while the drive in use indicator light is glowing Doing so could damage the disc or the drive Never use a pencil to press the manual eject b...

Page 103: ...olume control allows you to decrease and increase the computer s volume If your computer comes with a solid state drive SSD under certain unusual conditions of prolonged non use and or exposure to high temperatures your SSD may be vulnerable to data retention errors Inserting an optical disc To insert an optical disc into the drive 1 Make sure the drive s in use indicator light is off Handle DVDs ...

Page 104: ...g the disc in the drive Use only standard 12 cm CD or DVD Discs Any other size or shape disc cannot be removed from this slot and may damage the system Playing an audio CD Insert an audio CD If the computer is turned on the default player opens To play the CD or to pause click the Play pause button To stop the CD click the Stop button Before putting on headphones to listen turn the volume down Do ...

Page 105: ... data and multi media files to recordable optical media For more information regarding supported optical media formats please refer to your computer s detailed specifications at pcsupport toshiba com Due to manufacturing and quality variations in third party optical media e g CD or DVD or optical media players recorders in certain cases your Toshiba optical disc drive may not record on certain opt...

Page 106: ...ontainers to protect them from scratches and keep them clean Do not bend a disc or place heavy objects on top of it Do not apply a label to or otherwise mar the surface of a disc Hold a disc by its outside edge Fingerprints on the surface can prevent the optical disc drive from reading the data properly Do not expose discs to direct sunlight or extreme heat or cold To clean a disc that is dirty wi...

Page 107: ... resources Toshiba maintains a number of online sites to which you can connect These sites provide information about Toshiba products give help with technical questions and keep you up to date with future upgrades For more information see Contacting Toshiba on page 187 ...

Page 108: ...ber of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a removable Lithium Ion Li Ion battery that prov...

Page 109: ...ter or visit the Toshiba Web site at accessories toshiba com Use only batteries designed to work with your Toshiba computer To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery me...

Page 110: ...t Center Using additional batteries If you travel and need to work for many hours without an AC power source you may purchase a battery module for use in the computer or carry additional charged battery packs with you You can then replace a discharged battery and continue working For more information on batteries and accessories see accessories toshiba com Charging batteries The battery needs to b...

Page 111: ...50 to 80 degrees Fahrenheit 10 to 26 degrees Celsius The battery is almost completely discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you operate your computer on battery power until the battery discharges completely Doing this extends battery life and helps ensure accurate monitoring of battery...

Page 112: ... the main battery s current charge The following also applies to the secondary battery available on certain models if installed Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the battery has discharged the battery is not charging or the AC adaptor is not plugged into the computer or AC outlet Battery life an...

Page 113: ... light or power button light flashes amber it indicates that the system is suspended using the Windows operating system Sleep command Sample Illustration Power and battery light locations Power button System indicator lights AC power light Battery light Internal storage Memory card ON OFF light reader light drive light Wireless indicator light Wireless WAN 3G indicator light Available on certain m...

Page 114: ... working in temperatures below 50 degrees Fahrenheit The computer calculates the remaining battery charge based on your current rate of power use and other factors such as the age of the battery What to do when the main battery runs low When the main battery runs low you can Plug the computer into an external power source and recharge the main battery Place the computer into Hibernation mode and r...

Page 115: ...tification goes off To change the default notification settings 1 Click Start Control Panel System and Security and then Power Options The Power Options window appears 2 Click Change plan settings under the power plan to be customized The Edit Plan Settings window appears 3 Click Change advanced power settings The Advanced settings tab of the Power Options window appears 4 Double click Battery to ...

Page 116: ...s power saving option plans These power saving options control the way in which the computer is configured By using them you can increase the length of time you can use the computer before you need to recharge the battery Microsoft has combined these options into preset Power Plans Using one of these power plans lets you choose between maximum power savings and peak system performance You may also...

Page 117: ...cation levels internal storage drive power save time etc You can click on the plus signs to expand each item and to see what settings are available for each item 6 Click OK to save the plan changes you have performed By default the two power plans eco and Balanced are satisfactory for most people and do not need to be edited The eco plan is the best used for maximum battery time The Balanced plan ...

Page 118: ...htly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the eco power plan press the eco Utility button Sample Illustration Locating the eco utility button The TOSHIBA eco Utility monitors your power savings from using the eco power plan by tracking real t...

Page 119: ...ery pack s internal protective device could fail causing it to overheat or ignite resulting in caustic liquid leakage or explosion or fire possibly resulting in death or serious injury TECHNICAL NOTE To avoid losing any data save your files and then either completely shut down your computer or put it into Hibernation mode before changing the main battery Removing the battery from the computer To r...

Page 120: ...e the battery release lock to the unlocked position Sample Illustration Unlocking the battery release lock 6 Slide the battery release latch to release the battery 7 Pull the discharged battery out of the computer Sample Illustration Removing the battery ...

Page 121: ...fire or electric shock Failure to do so could possibly result in serious injury Inserting a charged battery To insert a battery 1 Wipe the terminals of the charged battery with a clean cloth to ensure a good connection 2 Insert the charged battery into the slot until the latch clicks The battery pack has been designed so that you cannot install it with reverse polarity If the battery does not slid...

Page 122: ...ck produces an odor overheats or changes color or shape while it is being used or charged turn off the computer s power immediately and disconnect the power cord cable from the power socket Carefully remove the battery pack from the computer Do not try to disassemble a battery pack Do not overcharge or reverse charge a battery Overcharging will shorten its life and reverse charging could damage it...

Page 123: ...lly disconnect the computer from a power source and operate it on battery power until the battery pack fully discharges Before doing so follow the steps below 1 Turn off the computer s power 2 Disconnect the AC adaptor and turn on the computer s power If it does not turn on go to step 4 3 Operate the computer on battery power for five minutes If the battery pack has at least five minutes of operat...

Page 124: ...ng tape such as cellophane tape on the electrode during transportation to avoid a possible short circuit fire or electric shock Failure to do so could possibly result in serious injury Always use the battery pack supplied as an accessory or an equivalent battery pack specified in the User s Manual Other battery packs have different voltage and terminal polarities Use of non conforming battery pack...

Page 125: ... where it could get wet or covered in dust Always travel with the computer in a carrying case Toshiba offers a choice of carrying cases for the computer They all provide plenty of extra space for manuals power cords and compact discs Contact your authorized Toshiba representative for more information or visit Toshiba s Web site at accessories toshiba com TECHNICAL NOTE When traveling by air you ma...

Page 126: ...erything you can do in the Windows operating system You use its features to start programs find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 127: ... An icon represents a folder file or program that can be quickly activated by double clicking the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files...

Page 128: ...ou place the pointer over an icon a popup description of the file contents appears Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button You use the Start button to Start programs Open documents Adjust system settings Find files Access Windows Help and Support Suspend system activity an...

Page 129: ...A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for example Wi Fi LAN etc Using Wireless LAN connectivity Wireless connectivity and some features may require you to purchase additional software external hardware or services Availability of public wireless LAN access points may be limited Your system ...

Page 130: ...twork consult your network administrator Many hotels airports and offices offer Wi Fi access If your computer has Wi Fi ask them for help when connecting to their Wi Fi network Exploring audio features You can use your computer to record sounds using the computer s internal microphone or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphon...

Page 131: ... hearing TECHNICAL NOTE When using amplified speakers use speakers that require an external power source Other types of speakers will be inadequate to produce sound from the computer To play back sound files through external speakers or headphones 1 Locate the headphone jack on the computer 2 Using any necessary adapters plug the cable from the headphones or external speakers into the headphone ja...

Page 132: ... SD or MMC MultiMediaCard media These media can be used with a variety of digital products digital music players cellular phones PDAs digital cameras digital video camcorders etc To use a micro or mini SD card an SD adapter is required To avoid damaging your card never insert a Memory Stick Duo card without an adapter into the Memory card reader Compatibility is not guaranteed even with an adapter...

Page 133: ...licking on the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays Safe to Remove Hardware If the computer has a spring loaded adapter slot see step 2 otherwise skip...

Page 134: ...he computer is on eSATA devices require an external power source Your eSATA interface supports USB Sleep and Charge For more information about USB Sleep and Charge please see USB Sleep and Charge Utility on page 151 Using the Ambient Light Sensor ALS The Ambient Light Sensor ALS can sense light levels in the area of your computer and automatically adjust the brightness of the built in display in o...

Page 135: ...tions These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system TOSHIBA Assist TOSHIBA Application Installer Supervisor password User password TOSHIBA Face Recognition Utility TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Mouse Utility TOSH...

Page 136: ...ation TOSHIBA PC Health Monitor ConfigFree TOSHIBA Assist The TOSHIBA Assist provides quick access to computer functions and allows you to customize a range of computer settings To access TOSHIBA Assist click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears Sample Image TOSHIBA Assist window ...

Page 137: ... TOSHIBA Assist offers four categories of options Connect Secure Protect Fix Optimize Connect The features available in this category are ConfigFree Connectivity Doctor Bluetooth Settings Sample Image TOSHIBA Assist window Connect tab ...

Page 138: ...138 Utilities TOSHIBA Assist Secure The features available in this category are Supervisor password User password Sample Image TOSHIBA Assist window Secure tab ...

Page 139: ...139 Utilities TOSHIBA Assist Protect Fix The features available in this category are TOSHIBA PC Diagnostic Tool Utility TOSHIBA HDD Protection Utility Sample Image TOSHIBA Assist window Protect Fix tab ...

Page 140: ...s category are Mouse Utility TOSHIBA Hardware Setup Hardware Settings TOSHIBA Zooming Utility TOSHIBA Button Support TOSHIBA Accessibility TOSHIBA Face Recognition Utility USB Sleep and Charge Utility TOSHIBA eco Utility Sample Image TOSHIBA Assist window Optimize tab ...

Page 141: ...edia on page 61 TOSHIBA Application Installer The TOSHIBA Application Installer allows you to reinstall the drivers and applications that were originally bundled with your computer To reinstall drivers and applications 1 Click Start All Programs My TOSHIBA and then TOSHIBA Application Installer 2 Click Next Sample Image TOSHIBA Application Installer screen 3 Click the item you want to install Samp...

Page 142: ...s unauthorized users from accessing certain functions such as TOSHIBA Hardware Setup This is useful if more than one person uses the computer When setting up passwords keep the following in mind The user password can be set up under the supervisor password The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor pass...

Page 143: ...an later access it should you not remember it TOSHIBA is not responsible for any losses that may occur to you your organization or others as a result of the inability to access your computer To set a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon ...

Page 144: ... Deleting a supervisor password To delete a supervisor password 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the Supervisor Password icon The Supervisor Password tab of the TOSHIBA Password Utility window appears 4 Click Not Registered A pop up screen appears asking for a password 5 Enter the ...

Page 145: ...egister a password for the power on password functions 1 Click Start All Programs TOSHIBA Utilities and then TOSHIBA Assist The TOSHIBA Assist window appears 2 On the left side click the Secure tab 3 Click the User Password icon 4 Click Registered 5 Enter your password and then enter it again to verify 6 Click OK 7 Click OK to exit Deleting a user password To cancel the power on password function ...

Page 146: ...ng Settings Authentication Functions Please note that some changes to the likeness of a registrant such as hair style changes or wearing a cap or glasses may affect the recognition rates when such changes occur after the registrant s image has been registered TOSHIBA Face Recognition does not guarantee the correct identification of a user and may incorrectly recognize faces that are similar to the...

Page 147: ... the TOSHIBA PC Diagnostic Tool utility 1 Click Start All Programs TOSHIBA Utilities and then PC Diagnostic Tool or click the PC Diagnostic Tool icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA PC Diagnostic Tool window appears 2 Click the Diagnostic Tool tab Sample Image TOSHIBA PC Diagnostic Tool window 3 Select the devices that you would like to test by clicking the check box that appe...

Page 148: ...e motion detector s sensitivity level for AC power and battery power operation To use the TOSHIBA HDD Protection utility 1 Click Start All Programs TOSHIBA Utilities and then HDD Protection Settings or click the HDD Protection icon in the Protect Fix tab of TOSHIBA Assist The TOSHIBA HDD Protection Properties window appears Sample Image TOSHIBA HDD Protection Properties window 2 Select ON to enabl...

Page 149: ...ces and Printers click Mouse or click the Mouse icon in the Optimize tab of TOSHIBA Assist The Mouse Properties screen appears Sample Image Mouse Properties screen The settings you can change are divided into these categories Buttons Pointers Pointer Options Wheel Hardware Device Settings You may see additional categories depending on your particular pointing device 2 Adjust the settings as desire...

Page 150: ...neral tab options The TOSHIBA HWSetup screen may have the following tabs Boot Priority Allows you to change the sequence in which your computer searches the drives for the operating system You can also manually choose the Boot Priority by pressing the power button to power on the computer then quickly pressing the F12 key Select the boot device by pressing the arrow keys then pressing the Enter ke...

Page 151: ...Charge function is enabled or disabled and shows the position of the USB port that supports the USB Sleep and Charge function It also displays the remaining battery capacity Starting the USB Sleep and Charge Utility To start this utility click Start All Programs TOSHIBA Utilities and then USB Sleep and Charge USB Sleep and Charge Your computer can supply USB bus power DC 5V to the USB port even wh...

Page 152: ... is connected to the compatible port when the AC adaptor is not connected to the computer the battery of the computer will be depleted even when the power of the computer is turned OFF As such we recommend that you connect the AC adaptor to the computer when using the USB Sleep and Charge function External devices connected to the USB bus power DC 5V function that interfaces with the power ON OFF ...

Page 153: ... the slider at the bottom of the utility window beneath the Lower limit of remaining battery life heading to specify when charging should stop For example if you set the slider to 10 charging will stop when 10 or less of the battery power remains Power supply mode settings Your computer may provide two different charging modes to support various types of USB devices If your computer provides more ...

Page 154: ...u to select which applications will work with the zoom in out hot keys see Zoom Display resolution on page 205 You may select all applications or any subset of the following Microsoft Internet Explorer Microsoft Office Windows Media Player Adobe Acrobat Reader Icons on the desktop To access the TOSHIBA Zooming Utility 1 Click Start All Programs TOSHIBA Utilities and then Zooming Utility The TOSHIB...

Page 155: ...pport allows you to customize the Mute and Media buttons These buttons are located on the system control panel directly above the keyboard To access TOSHIBA Button Support 1 Click the TOSHIBA Button Support icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Button Support window appears Sample Image TOSHIBA Button Support screen 2 Under Button Name select the button whose function is to be cus...

Page 156: ...you make the Fn key a sticky key meaning you can press it once release it and then press a function key to activate the hot key function Sample Image TOSHIBA Accessibility window To use TOSHIBA Accessibility 1 Click Start All Programs TOSHIBA Utilities and then Accessibility or click the Accessibility icon in the Optimize tab of TOSHIBA Assist The TOSHIBA Accessibility window appears 2 Check the U...

Page 157: ...SHIBA Utilities and then TOSHIBA eco Utility Double click the TOSHIBA eco Utility icon in the notification area Right click the TOSHIBA eco Utility icon in the notification area and select Launch TOSHIBA eco Utility The TOSHIBA eco Utility window appears Sample Image TOSHIBA eco Utility window To activate the TOSHIBA eco power plan select ON in the upper left section of the screen For more informa...

Page 158: ...and AC adaptor battery LCD fan HDD sound volume wireless communication switch docking and USB information date of initial system use and also computer and device usage e g power settings battery temperature and recharging CPU memory backlight illumination time and temperatures for various devices The collected information is not limited to the examples specified here The stored data uses a very sm...

Page 159: ...connections ConfigFree also lets you identify communication problems and create profiles for easy switching between locations and communication networks For more information on using ConfigFree see the ConfigFree online Help The ConfigFree utilities include the following Connectivity Doctor The Connectivity Doctor utility is used to analyze network connections and fix networking problems with your...

Page 160: ... to a network the ConfigFree icon in the notification area is displayed with an X ConfigFree Utilities Connectivity Doctor The Connectivity Doctor lets you analyze your network connections and fix network connection problems Using Connectivity Doctor you can view detailed network information by simply moving the mouse pointer The Connectivity Doctor works with the following network devices Wired a...

Page 161: ...iles to handle these networking environments A profile contains the currently configured network settings on the computer as well as information about any network devices The following settings can be saved or captured in a profile Internet settings includes LAN settings proxy server settings and the address of a home page that opens automatically when Internet Explorer starts Devices lets you ena...

Page 162: ...file 1 Click the icon in the notification area 2 Move the pointer to Profiles 3 Click Open Settings The ConfigFree Profile Settings window appears Sample Image ConfigFree Profile Settings window 4 Click Add to start the Create Profile Wizard ...

Page 163: ... all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program stops responding If you are working with a program that suddenly freezes all operations chances are the program has stopped responding You can exit the failed program without shutting down the operating system or closing other programs To clo...

Page 164: ...ng the AC adaptor check that the wall outlet is working by plugging in another device such as a lamp Verify that the computer is on by looking at the ON OFF indicator If the indicator is glowing the computer is on Also try turning the computer off and then on If you are using an AC adaptor verify that the computer is receiving power from the external power source by looking at the AC power light I...

Page 165: ...puter s internal storage drive may not be affected Always save your data even when you are using Sleep mode If your battery fully discharges information that has not been saved will be lost Your computer can be configured to warn you when the battery is running low see What to do when the main battery runs low on page 114 If you are running on battery power it is recommended that you do not leave ...

Page 166: ...ch will deliver a slow steady trickle charge to the battery Once the battery has been trickle charged it may begin working correctly again If the trickle charging does not prove effective visit the Toshiba Web site at pcsupport toshiba com and see the Support Bulletin Step Charging the computer s battery click the Ask Iris link and search for the support bulletin by name 4 Connect the AC adaptor t...

Page 167: ... with the desktop and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating system takes a long time to start The operating system responds differently from the normal routine The screen does not look right Unless a hard...

Page 168: ...he bottom after Description See your Windows documentation for further explanation If your computer is connected to a network the Startup menu may display different versions of Safe mode Internet problems My Internet connection is very slow Many factors contribute to the speed with which you can surf the Internet They include network speed network conditions time of day when everyone else is surfi...

Page 169: ...s Click one of the options listed in the window and then follow the on screen instructions You can connect to Support Online by clicking the Ask button and then clicking Microsoft Customer Support or by going to Toshiba support at pcsupport toshiba com Fixing a problem with Device Manager Device Manager provides a way to check and change the configuration of a device Changing the default settings ...

Page 170: ...he tabs that appear in the dialog box vary from one device to another For more information about Device Manager refer to Windows online Help Power and the batteries Your computer receives its power through the AC adaptor and power cord cable or from the system batteries battery optional secondary battery and real time clock RTC battery Power problems are interrelated For example a faulty AC adapto...

Page 171: ... minutes the battery may have reached the end of its useful life Try replacing it The battery appears not to power the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 116 Have you a...

Page 172: ...on that came with the keyboard or to the keyboard manufacturer s Web site The keyboard you connected may be defective or incompatible with the computer Try using a different make of keyboard Display problems Here are some typical display problems and their solutions The screen is blank Display Auto Off may have gone into effect Press any key to activate the screen You may have activated the instan...

Page 173: ...een Saver or change the settings for each of these components individually Click Display and then Change display settings to choose the screen resolution For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorrect or the current settings do not work with your hardware Reduce the size of the col...

Page 174: ...ot be able to increase the brightness of the screen while on battery power Disk or storage drive problems Problems with the storage drive or with a diskette drive usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Typical problems are You are having trouble accessing a drive or one or more ...

Page 175: ... correctly but others do not This is probably a configuration problem If a program does not run properly refer to its documentation and check that the hardware configuration meets its needs A diskette will not go into the optional external diskette drive You may already have a diskette in the drive Make sure the drive is empty You may be inserting the diskette incorrectly Hold the diskette with th...

Page 176: ... others do not Check that the type of disc you are using is compatible with your optical disc drive For more information regarding supported optical media formats refer to the complete detail specifications for your computer at pcsupport toshiba com If the problem is with an optical data disc refer to the software s documentation and check that the hardware configuration meets the program s needs ...

Page 177: ...k for any problem with the printer itself Make sure you installed the proper printer drivers as shown in Setting up a printer on page 77 or in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try ...

Page 178: ...e Windows Control Panel System and Security Some Toshiba models may have a Wireless antenna ON OFF switch even though they do not have an internal Wi Fi adapter Verify that signal strength is good using the utility provided with the Wi Fi adapter If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot bro...

Page 179: ...connection problem disappears the problem lies in the Wi Fi part of your network If you have enabled any security provisions closed system MAC address filtering Wired Equivalent Privacy WEP etc check the access point vendor s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases The Windows operating system wireless management ...

Page 180: ...pear in the list 6 See Checking device properties on page 169 for instructions on using Device Manager to view the optical disc drive properties 7 Check the Toshiba Web site for new information on optical disc drives and their operation A blank screen appears while watching a DVD ROM movie or title Change the setting for when to turn off the display using the following steps 1 Click Start Control ...

Page 181: ...work and copy files to your network partition Some people use a combination of these methods backing up all files to tape weekly and copying critical files to diskette on a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all yo...

Page 182: ... established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings It is also easy to undo a restore point selection if you change your mind Follow these steps to create a restore point us...

Page 183: ...nd save all open files 6 Click Finish and then Yes to begin the system restore Your Windows operating system configuration will now be restored to the state it was in when the chosen restore point was created and then the computer will be automatically restarted Backing up your data or your entire computer with the Windows operating system The most valuable component of your computer system is the...

Page 184: ...oftware such as special toolbars for your web browser Create a restore point refer to Saving system configuration with restore points on page 182 Before installing anything use the System Restore utility to set a restore point see the section titled restore points If anything goes wrong you will then be able to easily restore the Windows operating system to the state it was in prior to the install...

Page 185: ...dditional hardware or software item repeat these steps starting at step 1 if any of your critical data has changed or starting at step 2 if no critical data has changed USB Sleep and Charge is not working Make sure that the device you want to charge is connected to a port that supports the USB Sleep and Charge function Ports that support this feature are identified with the icon USB Sleep and Char...

Page 186: ...USB combo port available on certain models while the computer is in Sleep or Hibernation mode If this occurs disconnect the eSATA device and then reconnect the device while the computer is turned on Before connecting the eSATA device to your computer and external power source read the documentation that came with the device and follow the manufacturer s instructions If you need further assistance ...

Page 187: ...ost recent software and hardware options for your computer and for other product information be sure to regularly check the Toshiba Web site at pcsupport toshiba com Toshiba voice contact Before calling Toshiba make sure you have Your computer s serial number The computer and any optional devices related to the problem Backup copies of your Windows operating system and all other preloaded software...

Page 188: ...nada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 Agrate Brianza Milano Italy Japan Toshiba Corporation PCO IO 1 1 Shibaura 1 Chome Minato Ku Tokyo 105...

Page 189: ...Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfeld...

Page 190: ...ctions and to launch applications There are two types of TOSHIBA Cards Hot Key Cards and Application Cards Hot Key Cards The Hot Key Cards are used to set or modify the following system functions Mute Lock Instant security Power Plan Sleep Hibernation Output Display switch Brightness control Wireless TouchPad Zoom Display resolution ...

Page 191: ...SHIBA Cards appear along the top of the screen Sample Image Hot Key Card display 2 Select the desired option The selected Card is displayed full size with its available options below it All other Cards are again hidden from view 3 Click the desired option To use a Hot Key Card using a hot key 1 Press and hold the Fn key 2 Press the hot key associated with the desired function The associated hot ke...

Page 192: ... refer to TOSHIBA PC Diagnostic Tool Utility on page 147 ConfigFree utility For more information refer to ConfigFree on page 159 Bluetooth settings This Application Card launches your Bluetooth settings TOSHIBA Zooming utility For more information refer to TOSHIBA Zooming Utility on page 154 Disc Creator utility This Application Card launches the TOSHIBA Disc Creator utility TOSHIBA Hardware Setup...

Page 193: ... Cards display at the top of the screen Sample Image TOSHIBA Card display 2 Click the stacked card on the far right of the display The Application Cards are hidden under this card The Application Cards appear and the Hot Key Cards are stacked under the Card on the far left Sample Image Application Card display 3 Click the Card for the application Card to appear 4 Click the full size Card to launch...

Page 194: ... the bottom row are enabled and can be selected when the Application Cards are displayed The top row contains all of the disabled cards 4 To enable a card drag it from the top row to the bottom row To disable the card drag it from the bottom row to the top row 5 To close the Card Case click the icon in the top corner of the screen Hot key functions Hot key functions are performed using either the ...

Page 195: ...owers on Powers off the optical disk drive ODD on your computer When ODD is Powered on the optical disc can be removed by selecting eject Selecting this Card or pressing the hot key displays the following options Sample Image ODD options To Power on ODD select To remove an optical disc select eject To Power off ODD select ...

Page 196: ...BA Card or hot key enables disables volume mute on your computer When volume mute is enabled no sound will come from the speakers or headphones Selecting this Card or pressing the hot key displays the following options Sample Image Volume Mute options To enable mute select To disable mute select ...

Page 197: ...ant security The user logon screen will appear and a user with a valid account will need to log back on to gain access to the computer or Fn This TOSHIBA Card or hot key blanks the display Selecting this Card or pressing the hot key displays the following options Sample Image Security options To enable lock select To cancel select ...

Page 198: ...cycles through the power plans The properties of each power plan and the power plans that are displayed by this function are set in the Power Options window Selecting this Card or pressing the hot key displays the currently selectable power plans Sample Image Power Plan options Cycle through the power plans then select the desired power plan ...

Page 199: ...IBA Card or hot key places the computer into Sleep mode For more information about Sleep mode please see Using and configuring Sleep mode on page 85 Selecting this Card or pressing the hot key displays the following options Sample Image Sleep options To enable Sleep mode select To cancel select ...

Page 200: ...r into Hibernation mode If Hibernation mode is disabled this hot key will not respond For more information on Hibernation mode see Using and configuring Hibernation mode on page 82 Selecting this Card or pressing the hot key displays the following options Sample Image Hibernation options To enable Hibernation mode select To cancel select ...

Page 201: ...opriate device attached and turned on Built in display only Built in display and external monitor simultaneously External monitor only TV or other external video device only External monitor and TV simultaneously Built in display and TV or other external video device simultaneously Built in display and external monitor extended desktop Built in display and TV extended desktop External monitor and ...

Page 202: ...and External Monitor or Built in Display and TV In extended desktop mode the image is split into two sides one side per display device To swap sides select Swap Image Display This TOSHIBA Card decreases or increases the screen brightness Fn This hot key decreases the screen brightness Fn This hot key increases the screen brightness Selecting this Card or pressing either hot key displays the follow...

Page 203: ... the Bluetooth module Wireless WAN 3G enabled Enables just the Wireless WAN 3G module All disabled Disables the Bluetooth Wi Fi and Wireless WAN 3G modules All enabled Enables the Bluetooth Wi Fi and Wireless WAN 3G modules Selecting this Card or pressing the hot key displays the following options Sample Image Wireless communication options To enable Wi Fi select To enable Bluetooth select To enab...

Page 204: ...TOSHIBA Card or hot key enables disables the TouchPad For more information on using the TouchPad see Using the TouchPad on page 68 Selecting this Card or pressing the hot key displays the following options Sample Image Disable or Enable TouchPad options To enable the TouchPad select To disable the TouchPad select ...

Page 205: ...isplay resolution or Fn Space bar This TOSHIBA Card or hot key switches screen resolution Selecting this Card or pressing the hot key displays the following options Sample Image Screen resolution options Cycle through the screen resolutions then select the desired resolution ...

Page 206: ...e numeric overlay on and off Fn This hot key turns the scroll lock feature on and off Fn This hot key turns the TOSHIBA Zooming Utility to zoom out Fn This hot key turns the TOSHIBA Zooming Utility to zoom in Fn This hot key decreases the speaker volume Fn This hot key increases the speaker volume Fn This hot key turns the backlit keyboard off and on Available on certain models ...

Page 207: ...with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 208: ...rnating current BIOS basic input output system bps bits per second CD compact disc CD ROM compact disc read only memory CD RW compact disc rewrite memory CMOS complementary metal oxide semiconductor COM1 communications port 1 serial port COM2 communications port 2 serial port CPU central processing unit DC direct current DMA direct memory access DIMM dual inline memory module ...

Page 209: ...e HDMI High Definition Multimedia Interface HDMI CEC High Definition Multimedia Interface Consumer Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O input output IRQ interrupt request ISP Internet service provider KB kilobyte LAN local area network LCD liquid crystal display LED Light Emitting Diode LPT1 line printer port 1 parallel port ...

Page 210: ...play LCD made from an array of liquid crystal cells using active matrix technology Also known as a TFT display in its simplest form there is one thin film transistor TFT for each cell This type of display works well with computers because of its shallow depth and high quality color Active matrix displays are viewable from wider angles than most passive matrix displays adapter A device that provide...

Page 211: ...n you start up the computer bits per second bps A way of measuring the speed at which information is passed between two devices This is the basic unit of measure used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads an...

Page 212: ... occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating system this refers to the pointing device s left button unless o...

Page 213: ...splayed by the operating system or a program giving a direction or requesting input from the user direct current DC The type of power usually supplied by batteries DC flows in one direction Compare alternating current AC direct memory access DMA A dedicated channel bypassing the CPU that enables direct data transfer between memory and a device directory See folder disable To turn a computer option...

Page 214: ...e from another computer through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM dig...

Page 215: ...e extension indicates the type of file Examples are exe for program files and hlp for help files See also file name folder Also called directory A container for organizing files saved to a disk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Form...

Page 216: ... the current state of your work including all open files and programs when you turn the computer off When you turn on the computer again your work is returned to the same state it was when the computer was turned off See also Sleep Suspend high density diskette A 3 5 inch diskette that holds 1 44 MB of data See also diskette hot key 1 A feature in which certain keys in combination with the Fn key ...

Page 217: ...e lamp SSL that uses light emitting diodes LEDs as the source of light which offers long life and high efficiency output Multiple diodes are used together since the light created byindividual light emitting diodes is small compared to incandescent and compact fluorescent lamps liquid crystal display LCD A type of display that uses a liquid substance between two transparent electrode panels When an...

Page 218: ...primary components MS DOS prompt See system prompt multi function drive A DVD drive that can read and write to CD and DVD media multimedia A combination of two or more media such as sound animation and video in a computer program or presentation Musical Instrument Digital Interface See MIDI N network A collection of computers and associated devices that are connected by communications facilities A...

Page 219: ...ch as modem fax modem hard disk drive network adapter sound card or SCSI adapter peripheral Any device such as a printer or joystick that is attached to the computer and controlled by the computer s CPU pixel Short for picture element The smallest dot that can be produced on a screen or printer Plug and Play Generally refers to the computer s ability to automatically configure itself to work with ...

Page 220: ...d only memory See ROM reboot See boot restart removable disk A disk that can be removed from a disk drive A diskette is one example of a removable disk resolution A measure of the sharpness of the images that can be produced by a printer or displayed on a screen For a printer resolution is expressed in dots per inch dpi For a screen it is expressed as the number of pixels available horizontally an...

Page 221: ...shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See program Compare hardware solid state drive A data storage device that utilizes solid state memory as opposed to a hard disk see hard disk Much like ha...

Page 222: ...y are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also universal serial bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system management W Web See World Wide Web Wi Fi A registered trademark term o...

Page 223: ...8 111 conserving power 116 disposal 124 installing 119 121 low charge 114 maintaining 123 monitoring power 48 112 not charging 171 notifications 115 power plan 198 power plan hot key 117 real time clock RTC 109 111 remaining power 114 removing 119 safety precautions 122 BIOS Setup see TOSHIBA Hardware Setup button power 50 start 128 buttons eject optical disc drive 102 Media control buttons 103 C ...

Page 224: ...orrupted damaged data files 175 missing files trouble accessing a drive 174 running slow 175 diskette drive cannot insert a diskette 175 cannot read a diskette 175 display does not look normal flickers 173 external monitor not working 173 display device connecting 73 external 72 display output settings 74 display panel opening 49 display problems screen is blank 172 display external adjusting 75 d...

Page 225: ...keyboard overlays 206 Lock Instant security 197 optical disk drive 195 Output Display switch 201 power plan 198 Sleep mode 199 volume mute 196 Zoom Display resolution 205 zooming in 206 zooming out 206 Hot Key Cards 190 Hot key functions 194 hot key power plan 117 I icon 127 desktop 127 moving to desktop 127 recycle bin 127 safety 40 installing main battery 119 121 memory modules 52 mouse 75 Inter...

Page 226: ...cal media recording 105 other documentation 41 overlay keys 94 P password deleting a supervisor 144 disabling a user 145 setting a user 145 supervisor set up 143 types 142 passwords instant using 142 setting 142 port RGB 72 power computer will not start 164 connecting cable to AC adaptor 47 cord cable 47 cord cable connectors 207 energy saving features 108 problem solving 170 turning on 50 power b...

Page 227: ...rtup options 167 URL address not found 168 USB Sleep and Charge not working 185 USB Wakeup function does not work 186 warning resume failure 165 Windows operating system not working 167 program starting 95 programs not running correctly 175 projector 72 connecting 74 R real time clock RTC battery 109 recording sounds 130 recording sounds 130 recycle bin icon 127 registering computer 51 removing ma...

Page 228: ...are Setup 150 TOSHIBA HDD Protection Utility 148 Toshiba online resources 107 TOSHIBA PC Diagnostic Tool Utility 147 TOSHIBA PC Health Monitor 158 TOSHIBA Recovery Media Creator 141 TOSHIBA Service Station 158 TOSHIBA Zooming Utility 154 TouchPad adjusting settings 71 disabling 72 enabling 72 using 68 traveling tips 125 troubleshooting DVD player general problems 180 external keyboard 172 keyboard...

Page 229: ...using 131 Web sites 187 Wi Fi wireless networking 129 Windows Explorer 96 Windows operating system Help and Support 169 problem solving 167 Windows operating system desktop 126 Windows Start menu 96 wireless networking 129 ...

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