Toshiba Satellite CL10 Series User Manual Download Page 131

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131

If Something Goes Wrong

Connecting to the Internet

NOT

select the “Delete the driver software for this

device” box.

(Sample Image) Device Manager - Network adapter uninstall

After the driver uninstalls, open the

Action

menu in

Device Manager.

Select

Scan for hardware changes

After the driver uninstalls, restart your computer, see

“To

Restart your computer” on page 44

The driver is then reinstalled automatically.

If you are still unable to connect to a wireless network, you
may have a hardware issue that will require further
troubleshooting.

NOTE

Summary of Contents for Satellite CL10 Series

Page 1: ...rt toshiba com At this Web site you will find answers for many commonly asked technical questions plus many downloadable software drivers BIOS updates and other downloads For more information see If Something Goes Wrong on page 103 in this guide Satellite Satellite Pro CL10 L10 B Series User s Guide Windows 10 ...

Page 2: ...nologies available As with any new technology you must read and follow all set up and usage instructions in the applicable user guides and or manuals enclosed or provided electronically If you fail to do so this product may not function properly and you may lose data or suffer other damage TOSHIBA AMERICA INFORMATION SYSTEMS INC TOSHIBA ITS AFFILIATES AND SUPPLIERS DO NOT WARRANT THAT OPERATION OF...

Page 3: ... SUCCESSFULLY COPIED OR TRANSFERRED TOSHIBA DISCLAIMS ANY LIABILITY FOR THE FAILURE TO COPY OR TRANSFER THE DATA CORRECTLY Critical Applications The computer you have purchased is not designed for any critical applications Critical applications means life support systems medical applications connections to implanted medical devices commercial transportation nuclear facilities or systems or any oth...

Page 4: ...locate the receiving antenna Increase the separation between the equipment and receiver Connect the equipment to an outlet on a circuit different from that to which the receiver is connected Consult the dealer or an experienced radio TV technician for help Only Peripherals complying with the FCC Class B limits may be attached to this equipment Operation with noncompliant peripherals or peripherals...

Page 5: ...es Bluetooth transmissions might slow down or cause errors If you detect certain interference while you use a Bluetooth device always change the frequency move your device to the area outside of the interference range of 2 4 GHz Wireless LAN devices 40 meters 43 74 yards or more or stop transmitting from your device Please contact TOSHIBA computer product support on Web site http www toshiba europ...

Page 6: ...ive research literature In some situations or environments the use of Bluetooth wireless technology may be restricted by the proprietor of the building or responsible representatives of the organization These situations may for example include Using the equipment with Bluetooth wireless technology on board airplanes or In any other environment where the risk of interference to other devices or ser...

Page 7: ...pe com computers tnt bluetooth htm in Europe or support toshiba com in the United States for more information Wireless LAN and Your Health Wireless LAN products like other radio devices emit radio frequency electromagnetic energy The level of energy emitted by Wireless LAN devices however is far much less than the electromagnetic energy emitted by wireless devices like for example mobile phones Be...

Page 8: ...ubject to the following two conditions 1 this device may not cause interference and 2 this device must accept any interference including interference that may cause undesired operation of the device Le présent appareil est conforme aux CNR d Industrie Canada applicables aux appareils radio exempts de licence L exploitation est autorisée aux deux conditions suivantes 1 l appareil ne doit pas produi...

Page 9: ... utilisation à l intérieur afin de réduire les risques de brouillage préjudiciable aux systèmes de satellites mobiles utilisant les mêmes canaux Veuillez noter que les utilisateurs de radars de haute puissance sont désignés utilisateurs principaux c à d qu ils ont la priorité pour les bandes 5250 5350 MHz et 5650 5850 MHz et que ces radars pourraient causer du brouillage et ou des dommages aux dis...

Page 10: ...us on recycling and reuse This Directive requires producers of electrical and electronic products put on the market in European Union EU member countries after August 2005 to mark such products with a crossed out wheeled bin with a black bar symbol If the product s battery or accumulator contains more than the specified values of lead Pb mercury Hg and or cadmium Cd defined in the Battery Directiv...

Page 11: ... required Registration to IBPT BIPT is required for private usage outside buildings across public grounds over more than 300m For registration and license please contact IBPT BIPT Voor privé gebruik buiten gebouw over publieke groud over afstand kleiner dan 300m geen registratie bij BIPT IBPT nodig voor gebruik over afstand groter dan 300m is wel registratie bij BIPT IBPT nodig Voor registratie of...

Page 12: ...on des Télécommunications http www art telecom fr pour la procédure à suivre Italia License required for indoor use Use with outdoor installations not allowed È necessaria la concessione ministeriale anche per l uso interno Verificare con i rivenditori la procedura da seguire Nederland License required for outdoor installations Check with reseller for procedure to follow Licentie verplicht voor ge...

Page 13: ... channel free of radar You may consult with the local technical support staff responsible for the wireless network to ensure the Access Point device s are properly configured for European Community operation Taiwan The legal communications mentioned in the above item refer to radio communications operated in accordance with telecommunication laws and regulations Low power radio frequency electric ...

Page 14: ...o avoid the band of mobile object identification systems The indication shown below appears on this equipment 1 2 4 This equipment uses a frequency of 2 4 GHz 2 FH This equipment uses FH SS modulation The frequency bandwidth of this equipment may operate within the same range as industrial devices scientific devices medical devices microwave ovens licensed radio stations and non licensed specified...

Page 15: ...cal Conditions Compliance Approval and it belongs to the device class of radio equipment of low power data communication system radio station stipulated in the Radio Law and the Telecommunications Business Law of Japan Copyright This guide is copyrighted by Toshiba America Information Systems Inc with all rights reserved Under the copyright laws this guide cannot be reproduced in any form without ...

Page 16: ... AMERICA INFORMATION SYSTEMS INC TOSHIBA PROVIDES NO WARRANTY WITH REGARD TO THIS MANUAL OR ANY OTHER INFORMATION CONTAINED HEREIN AND HEREBY EXPRESSLY DISCLAIMS ANY IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE WITH REGARD TO ANY OF THE FOREGOING TOSHIBA ASSUMES NO LIABILITY FOR ANY DAMAGES INCURRED DIRECTLY OR INDIRECTLY FROM ANY TECHNICAL OR TYPOGRAPHICAL ERRORS OR...

Page 17: ...ubsidiaries in the United States and other countries Microsoft Outlook Windows and Windows Media are either registered trademarks or trademarks of Microsoft Corporation in the United States and or other countries MultiMediaCard and MMC are registered trademarks of MultiMediaCard Association Secure Digital microSD and SD are trademarks or registered trademarks of SD 3C LLC in the United States othe...

Page 18: ...fficient use of resources and appropriate treatment of hazardous substances in accordance with recycling regulations in each state country and territory Toshiba wants to make it easy for customers to recycle products at the end of the life cycle To learn more about Toshiba s sustainability commitment visit toshiba com recycle Reuse Donation Recycling Functional computers can be donated to a local ...

Page 19: ...ce options 29 Chapter 1 Getting Started 30 Selecting a place to work 30 Setting up a work environment 30 Keeping yourself comfortable 31 Computer user comfort recommendations 31 Good Working Posture 31 Using the notebook with an external keyboard mouse or monitor 32 Typing style 33 Taking breaks and varying tasks 34 Mobile computing tips 34 Transporting the notebook 34 ...

Page 20: ...place your computer in Sleep mode 44 Adding optional external devices 45 Recovering the Internal Storage Drive 45 Creating a recovery drive 46 Restoring from a recovery drive 48 Reset your PC 49 Using the touchpad 50 Adjusting touchpad settings 53 Disabling or enabling the touchpad 54 Connecting an external device 54 Using external display devices 55 Selecting video cables 55 Connecting an HDMI co...

Page 21: ... online resources 66 Chapter 3 Mobile Computing 67 Toshiba s energy saver design 67 Running the computer on battery power 67 Battery Notice 68 Power management 69 Charging batteries 69 Charging the RTC battery 70 Monitoring battery power 71 Determining remaining battery power 72 What to do when the main battery runs low 73 Setting battery notifications 73 Conserving battery power 74 Power Plans 75...

Page 22: ... media 91 Chapter 5 Utilities 93 eco Utility 94 Password Utility 95 Using a supervisor password 95 Using a user password 97 Deleting a user password 99 System Settings 100 Service Station 102 Chapter 6 If Something Goes Wrong 103 Problems that are easy to fix 103 Problems when you turn on the computer 104 The Windows operating system is not working 106 Using Startup options to fix problems 107 Int...

Page 23: ...estore 121 Check for problems with third party applications 122 System Recovery 122 Sound help 122 Use the Sound troubleshooter 122 Check and set default speakers 123 Uninstall the audio driver 124 Download the latest sound driver 125 Perform a system restore 125 Printer problems 126 Wireless networking problems 127 Connecting to the Internet 128 Using a wireless connection 129 Troubleshooting an ...

Page 24: ...system 137 Additional help 141 If you need further assistance 141 Contacting Toshiba 141 Other Toshiba Internet Web sites 142 Toshiba s worldwide offices 142 Appendix A TOSHIBA Function Keys 144 Functions 144 Display brightness 145 Output Display switch 145 Disabling or enabling the touchpad 146 Media buttons 146 Volume Mute 146 Disabling or enabling wireless devices 147 Appendix B Power Cord Cabl...

Page 25: ... stable operating environment and optimum system performance for both AC power and battery modes To conserve energy your computer s power management features have been pre configured to activate the display Sleep mode after no later than 15 minutes of inactivity the system Sleep mode is activated after no later than 30 minutes of user inactivity We recommend that you leave these and other energy s...

Page 26: ...res its computer component suppliers to meet RoHS requirements and verifies its suppliers commitment to meeting RoHS requirements by conducting component sampling inspections during the product design approval process Certain Microsoft software product s included with this computer may use technological measures for copy protection IN SUCH EVENT YOU WILL NOT BE ABLE TO USE THE PRODUCT IF YOU DO NO...

Page 27: ...e accuracy of the information provided herein product specifications configurations prices system component options availability are all subject to change without notice For the most up to date product information about your computer or to stay current with the various computer software or hardware options visit Toshiba s Web site at support toshiba com This guide This guide introduces the compute...

Page 28: ...n death or serious injury Indicates a potentially hazardous situation which if not avoided could result in death or serious injury Indicates a potentially hazardous situation which if not avoided may result in minor or moderate injury Indicates a potentially hazardous situation which if not avoided may result in property damage Provides important information Other icons used Additional icons highl...

Page 29: ...tion Your computer comes with the following documentation An electronic version of the User s Guide this document A Quick Start document Warranty information It may also include other documentation For accessory information visit Toshiba s Web site at accessories toshiba com Service options Toshiba offers a full line of service programs to complement its standard limited warranty Toshiba s standar...

Page 30: ...to avoid potential hazards that could cause bodily injury property damage or damage the computer Selecting a place to work Your computer is portable and designed to be used in a variety of circumstances and locations Setting up a work environment Place the computer on a hard flat surface that is large enough for the computer and any other items you are using such as a printer Leave enough space ar...

Page 31: ...t If your feet cannot reach the floor use a foot rest Avoid pressure points behind the knee or under the thigh The space under your desk should be free of clutter so that your legs and feet are not restricted and you can get close enough to your notebook and other items that you use frequently Adjust the chair back rest it should match the curve of your back and provide comfortable back support Ad...

Page 32: ... away from bright light sources or reduce the light intensity from windows by using blinds Glare on the notebook display may cause eye strain eye fatigue or headaches Certain notebook displays have a brightness approaching that of a TV device We recommend that you adjust the brightness of your notebook display to a comfortable level to prevent possible eye strain Keep your head level facing forwar...

Page 33: ... should be centered in front of your body The top of the monitor should be at or slightly below eye level A monitor that is too high or too low can cause awkward head and neck postures and may lead to discomfort in the neck muscles If you use bifocals you may need to lower the monitor Alternatively you might consider customized prescription computer glasses Typing style Learn to touch type so that...

Page 34: ...ng tips When using the notebook at airports on airplanes or trains or at meetings make sure that you take the time to consider the points just mentioned When working on the road it may be difficult to set up the notebook in an optimal position In these situations it is important that you take frequent breaks and change your posture frequently to relieve the excess loads on your body Be creative wh...

Page 35: ... etools computerworkstations Check list Is your chair comfortable does it support your back and arms well Are your feet flat on the ground Is there adequate space under your desk for your legs Are the keyboard and mouse at elbow level Are your shoulders relaxed when using the keyboard Are your shoulders relaxed when using a mouse or other optional pointing device Are your hands and wrists aligned ...

Page 36: ... Turn off the computer 2 Disconnect the AC adaptor from the power plug socket and computer 3 Remove the battery pack if applicable Failure to follow these instructions could result in serious injury or permanent damage to the computer Do not turn on the power again until you have taken the computer to an authorized service center Avoid prolonged physical contact with the underside or surface of th...

Page 37: ... damage the disk disc or flash media the drive or both Keep the computer and disks away from objects that generate strong magnetic fields Information on some disks is stored magnetically Placing a magnet too close to a disk can erase important files Handle discs carefully Avoid touching the surface of the disc Grasp it by its center hole and edge If you handle the disc incorrectly you could damage...

Page 38: ...er cover or block the air vents including those located at the underside of the computer Always operate your computer on a hard flat surface Using your computer on a carpet or other soft material can block the vents located at the underside of the computer Overheating your computer or AC adaptor could cause system failure computer or AC adaptor damage or a fire possibly resulting in serious injury...

Page 39: ...Failure to follow this instruction may damage the cord cable and or result in a fire or electric shock possibly resulting in serious injury Always confirm that the power plug and extension cable plug if used has been fully inserted into the socket to ensure a secure electrical connection Failure to do so may result in a fire or electric shock possibly resulting in serious injury Be careful if you ...

Page 40: ...nnect or disconnect a power plug with wet hands Failure to follow this instruction could result in an electric shock possibly resulting in serious injury The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully charged Is unlit when the main batt...

Page 41: ...s Features on page 80 When opening or closing the display panel place one hand on the palm rest to hold the computer in place and use the other hand to slowly open or close the display panel To avoid damaging the display panel do not force it beyond the point where it moves easily and never lift the computer by the display panel Do not press or push on the display panel and be careful to remove an...

Page 42: ...he power and advanced PC settings You may also press the Windows key to open the Start menu Sample Image Start menu You can use the Start menu button to Change the Current User Select an app Find a file on the local drive Change the system Settings Shut down the computer View All apps For more information see Starting an app on page 65 and Start button on page 82 NOTE Start menu Search field Most ...

Page 43: ... an Internet connection is required To Shut down your computer 1 Click or touch the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens Pressing the power button before shutting down the Windows operating system could cause you to lose your work Make sure the system indicator panel s storage drive light and the drive in use light are off If you turn o...

Page 44: ...ting system To place your computer in Sleep mode 1 Click or touch the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens If you power down using the Sleep command and the battery discharges fully your unsaved information will be lost Be sure to save your work first 2 Click or touch the Power icon in the Start menu Sample Image Sleep 3 Highlight and t...

Page 45: ...u to recover your internal storage drive if necessary The following internal storage drive recovery options are available Recovery option Description Creating a recovery drive USB flash This option allows you to create the recovery drive you will use to Reset or troubleshoot problems on your computer See Creating a recovery drive on page 46 Booting from a recovery drive to Reset or troubleshoot pr...

Page 46: ...y drive on page 48 Creating a recovery drive During the recovery process your computer must be connected to an external power source via the AC adaptor It is strongly recommended that you create a recovery drive USB flash If the recovery files on your internal storage drive become corrupted or are deleted you can restore your system from your recovery drive Also if your original internal storage d...

Page 47: ...very drive window click or touch Next All information stored on your USB flash drive will be erased during the process of creating the recovery drive Be sure to save the information stored on your USB flash drive to another storage device before executing this procedure 5 Follow the on screen prompts to complete the copy process For information on using the recovery drive you have created with the...

Page 48: ... drive For instructions on creating a recovery drive see Creating a recovery drive on page 46 When you restore your system only the operating system files and drivers originally shipped with the computer are restored Any files that you created are not restored during this process Be sure to separately save the files you have created to external media using Windows or another backup program For mor...

Page 49: ... external power source via the AC adaptor 1 Click or touch the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens 2 Click or touch Settings in the Start menu 3 Select Update security in the Settings window 4 Select Recovery in the left pane of the Update security window The Update security window appears Sample Image Update security window 5 Click or...

Page 50: ... your personal files apps and settings Using the touchpad Some of the touchpad operations described in this section are only supported in certain applications and only on certain models You can use the touchpad the small touch sensitive area in front of the keyboard and the adjacent control buttons to Move the pointer on the screen Select an item on the screen Open or activate an item on the scree...

Page 51: ...to your computer To Do the following Example Move the on screen pointer Slide your finger across the touchpad in the direction you want to move the pointer To move the pointer a longer distance slide your finger several times across the touchpad in the preferred direction Sample Illustration Pointer moves to the right Select an item 1 Move the pointer to the item you want to select 2 Do one of the...

Page 52: ...control button This feature varies by program Check your program documentation for specific instructions on right clicking Sample Illustration Click the secondary right hand control button Scroll vertically Slide your finger along the right edge of the touchpad in the direction you want to scroll Repeat to scroll a longer distance Sample Illustration Vertical scrolling active area Scroll horizonta...

Page 53: ...type Also accidental light touches or taps on the touchpad may select an item or text on the screen and potentially the item or text may be replaced by the next character you type Temporarily disable the touchpad so that it does not respond to touch or button presses while you type See Disabling or enabling the touchpad on page 54 Adjust the sensitivity of the touchpad so that it is less responsiv...

Page 54: ... Connecting an external device Depending on your system some models may include USB 3 0 port s To distinguish these ports please look for the blue inset within the USB 3 0 port if available You can easily attach an external device your computer To do this 1 Read the directions that came with the device to see if you first need to install new software 2 Connect the device s video or USB cable to th...

Page 55: ...ports on right side of computer Selecting video cables To connect a device to the HDMI Out port you must purchase an HDMI cable Connecting an HDMI compatible television or display device To connect an HDMI compatible television or display device to the computer Connect one end of an HDMI cable not included with your computer to the HDMI Out port on the side of your computer and then connect the ot...

Page 56: ...splay device You can change the display settings by pressing the Windows P keys or by configuring the display properties settings Directing the display output when you turn on the computer Once you have connected an external display device you can choose to use the internal display only the external device only or both simultaneously Some modes are only available with the appropriate device attach...

Page 57: ...n or other video display device you may need to adjust the video settings See the video device documentation for additional configuration steps Customizing your computer s settings You can go into your computer settings to make adjustments to your computer to suit your needs 1 Click or touch the Start button in the lower left corner of the Desktop or press the Windows key The Start menu opens 2 Cl...

Page 58: ...maging the surface Cleaning the computer Keep liquids including cleaning fluid out of the computer s keyboard speaker and other openings Never spray cleaner directly onto the computer and or display Never use harsh or caustic chemical products to clean the computer To keep your computer clean gently wipe the display panel and exterior case with a lightly dampened cloth Moving the computer Before m...

Page 59: ...t accessories toshiba com Sample Illustration Computer lock cable To secure the computer 1 Wrap the cable through or around some part of a heavy object Make sure there is no way for a potential thief to slip the cable off the object 2 Pass the locking end through the loop 3 Insert the cable s locking end into the security lock slot on your computer then engage the locking device The computer is no...

Page 60: ...l storage drive If the network you are using goes down and you must restart your computer to reconnect or your battery runs out of charge while you are working you will lose all work since you last saved See Saving your work on page 66 for further information HINT Some programs have an automatic save feature that can be activated This feature saves your file to the internal storage drive at preset...

Page 61: ...y to check and optimize disk space and improve performance Scan all new files for viruses This precaution is especially important for files you receive via external media email or download from the Internet Take frequent breaks to avoid repetitive motion injuries and eyestrain Do not turn off the computer if a drive indicator light indicates a drive is active Turning off the computer while it is r...

Page 62: ...sed with the FN key are the 12 keys at the top of the keyboard Sample Illustration Function keys These are called function keys because they execute programmed functions when pressed When used in combination with the FN key function keys marked with icons execute the traditional F1 F12 functions on the computer For example the key turns the touchpad ON OFF If you press the FN keys the traditional ...

Page 63: ...he on screen icons buttons menu items and other items on the touch screen You can also change the screen s orientation The screen is made of glass so avoid contact with sharp rough or abrasive objects or substances as the screen may break or scratch if not handled properly If you see a crack in the glass discontinue use of the device to avoid injury Touch Touch to activate items displayed on the s...

Page 64: ... fingers on an item and rotate your hand The item rotates in the direction you turn your hand Not functional in all apps Swipe from right edge Swipe in from the right edge to display the current Notifications Swipe from left edge Swipe in from the left edge to display an open app Snaps open apps swipe in from the left edge and slide the divider to adjust the app size Displays recently opened apps ...

Page 65: ...the Desktop or press the Windows key The Most used list on the left side of the Start screen displays the apps most often used on your computer Click or touch the All apps icon to display a list of all apps installed on your computer This list appears in alphabetical order Click or touch the Back icon to return to the Most used list You may also enter your search in the Search field Sample Image S...

Page 66: ...xternal storage media or to a network if available To back up several files at one time use the Microsoft Windows file recovery program preinstalled on the computer s internal storage drive Also see Backing up your data or your entire computer with the Windows operating system on page 139 HINT Backing up all the files on your internal storage drive may take a considerable amount of time and multip...

Page 67: ...a number of other features that enhance its energy efficiency Many of these energy saving features have been preset by Toshiba We recommend you leave these features active allowing your computer to operate at its maximum energy efficiency so that you can use it for longer periods while traveling Running the computer on battery power The computer contains a Lithium Ion Li Ion battery that provides ...

Page 68: ...ll need to be replaced This is normal for all batteries To ensure that the battery maintains its maximum capacity operate the computer on battery power at least once a month The Lithium Ion battery has no memory effect so it is not necessary to let the battery fully discharge each time However for better accuracy of the battery meter it is helpful to fully discharge the battery periodically Please...

Page 69: ... battery modes Changes to these settings may result in system performance or stability issues Users who are not completely familiar with the power management component of the system should use the preset configuration For assistance with setup changes contact Toshiba s Customer Support Center Charging batteries The battery needs to be charged before you can use it to power the computer Always use ...

Page 70: ...y discharged Leave the power connected and the battery should begin charging after a few minutes HINT Once the battery is fully charged we recommend that you periodically operate your computer on battery power until the battery discharges completely Please make a complete back up of your data to external media before discharging the battery For more information see Backing up your work on page 66 ...

Page 71: ...eing charged although the charging status of the RTC battery cannot be monitored Monitoring battery power To locate your system indicator lights please refer to your Quick Start document The computer s main battery light gives you an indication of the main battery s current charge Glows amber while the main battery is being charged AC adaptor connected Glows white when the main battery is fully ch...

Page 72: ...y power The computer needs this time to check the battery s remaining capacity and perform its calculations Move the pointer over the Power icon in the notification area see Finding your way around the desktop on page 81 for more information on the notification area A pop up message displays the remaining battery power as a percentage With repeated discharges and recharges the battery s capacity g...

Page 73: ...t down your computer Setting battery notifications You can set two notifications Each notification can be set to alert you when a specified percentage of remaining battery power has been reached You can also set the computer to enter Sleep mode or to completely shut down when the notification goes off To change the default notification settings 1 Right click or touch hold the Battery icon in the n...

Page 74: ...rage drive optional external writable optical disc drive or other optional devices Where you are working since operating time decreases at low temperatures There are various ways in which you can conserve power and extend the operating time of your battery Enable Sleep which saves power when you turn off the computer and turn it back on again Use the Windows power saving option plans These power s...

Page 75: ...r saving option Power Plans You can choose a predefined Power Plan or select your own combination of power options To do this 1 Click or touch the Battery icon in the notification area 2 Click or touch Power sleep settings 3 In the System window click or touch Power Sleep 4 Click or touch Additional power settings The Windows Power Options window appears Sample Image Windows Power Options window 5...

Page 76: ...ower plan Operating the computer with this power plan enabled reduces electrical power consumption by slightly lowering system performance For example when this power plan is enabled the brightness of the display is reduced and the interval before Sleep mode takes effect is shortened To enable or disable the eco power plan see Power Plans on page 75 The eco Utility monitors your power savings from...

Page 77: ...coloration Deformation cracks or leaks Smoke Other unusual events during use such as abnormal sound Do not expose the computer to fire The battery could explode Do not turn on the computer s power again until an authorized Toshiba service provider has checked it for safety Continued use could cause a fire or rupture possibly resulting in serious injury or computer failure including but not limited...

Page 78: ...tion on page 18 or for complete information about Toshiba s recycling programs and initiatives please visit toshiba com recycle Traveling tips The environmental precautions listed in Selecting a place to work on page 30 also apply while traveling Never leave your computer on a sunny ledge or in a place where it could get wet or covered in dust Always travel with the computer in a carrying case Tos...

Page 79: ...computer aboard an aircraft make sure the Wireless antenna is OFF Airplane mode is ON if your computer has wireless LAN capability To enable or disable wireless communication use the key For more information see TOSHIBA Function Keys on page 144 NOTE NOTE ...

Page 80: ...op You can use its features to start applications find documents set up system components and perform most other computing tasks HINT The illustrated examples in this guide may appear slightly different from the screens displayed by your system The differences are not significant and do not indicate any change in the functionality of your system ...

Page 81: ...s a folder file or program that can be quickly activated by double clicking or touching the icon You can create a new desktop icon for any folder file or program by dragging the element s icon from its location in a window to the desktop area You may see various icons displayed on your system desktop for example Recycle Bin Holds files you have deleted You may be able to retrieve these files until...

Page 82: ...ormation on the Recycle Bin see Windows online Help If you place the pointer over an icon a popup description of the file contents may appear Your desktop may contain other icons depending on your configuration See Windows online Help for more specific information on each icon and how to use it Start button When a procedure in this User s Guide instructs you to click or touch the Start button it i...

Page 83: ...re visible at one time and allows you to manage multiple desktops Adding desktops After clicking or touching the Task view icon you can add close or switch between desktops Click or touch a desktop thumbnail at the bottom of the screen to select it When you place your pointer over a desktop thumbnail or touch hold it an X appears allowing you to close that desktop Click or touch the New desktop ic...

Page 84: ...ously in the background and displays notifications To learn more about each task position the pointer over the icon for a few moments and a short description of the task appears Typical tasks in the notification area are Current time Power usage mode network connectivity status and speaker volume To activate a specific task click or touch the appropriate notification area icon Notifications There ...

Page 85: ... click of your mouse Click or touch the Windows Store icon in the taskbar In the Windows Store you can search for and browse thousands of apps all grouped into easy to find categories Setting up for communications To connect to the Internet you need A browser or communications program An Internet Service Provider ISP or online service if you plan to use the Internet A way to connect to the ISP for...

Page 86: ...r network 6 Select the Connect automatically checkbox to automatically connect to the selected network on startup 7 Click or touch Connect 8 Enter the network security key if applicable 9 Click or touch Close to save the changes and close the window Your computer should then be connected To enable or disable wireless communication use the key For more information see TOSHIBA Function Keys on page ...

Page 87: ...a time i e headphones or microphone into the available headphone microphone jack You can use your computer to record sounds using the computer s internal microphone s available on certain models or an optional external microphone You can listen to sound files or audio CDs using the built in speakers headphones or external speakers Recording sounds You may record sounds using the computer s interna...

Page 88: ...ternal speakers or headphones You can only plug one external audio device at a time i e headphones or microphone into the available headphone microphone jack Your computer is equipped with a full stereo sound system with internal speakers Instead of using the internal speakers you can connect headphones or a pair of external stereo speakers Before putting on headphones to listen turn the volume do...

Page 89: ...djust the volume For external speakers use the volume controls on each speaker For headphones use the computer s volume control Using the Web Camera Your computer may come with a built in Web Camera With this Web Camera you can do the following Take pictures and record videos with your computer Participate in video chats while using instant messaging IM programs Have video conference calls To emai...

Page 90: ...l cameras digital video camcorders etc To use a microSD Card or miniSD Card an SD adapter is required The Memory card reader may also support other types of media Do not use the Copy Disk function for this type of media To copy data from one media to another use the drag and drop feature of the Windows operating system Inserting memory media To locate your Memory card reader please refer to your Q...

Page 91: ...for removal by clicking on or touching the Show hidden icons button if necessary in the notification area and then selecting the Safely Remove Hardware and Eject Media icon 2 Highlight and then click or touch the item you would like to eject If the system is unable to prepare the media for safe removal a message will tell you to try again later If the media can be removed now the system displays S...

Page 92: ...ll it straight out Sample Illustration Removing memory media Do not remove memory media while data is being written or read Even when the Windows message copying disappears writing to the media might still be in progress and your data could be destroyed Wait for the indicator light to go out ...

Page 93: ...you to ascertain certain system details set additional options or change default options These utilities are described in this chapter The utilities described in this chapter and the icons shown in the sample images are applicable only if the related utility is available on your system eco Utility Supervisor password User password System Settings Service Station NOTE ...

Page 94: ...tility 1 In the Search field type eco Utility 2 Click or touch eco Utility The eco Utility window appears Sample Image eco Utility window 3 To activate the eco power plan select eco Mode on the left side 4 Slide the eco Mode switch to the On position to enable eco Mode 5 Click or touch Close For more information on the eco power plan and utility click or touch the Help button at the bottom of the ...

Page 95: ...mputer When setting up passwords keep the following in mind The supervisor password must be set before the user password or the user password must be deleted and then re entered after the supervisor password is set The user password can be set up under the supervisor password Using a supervisor password A supervisor password prevents other users from changing hardware configuration options Setting...

Page 96: ... verify 6 Click or touch Set Under User Policy this option may or may not ask for password verification 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting you...

Page 97: ...tion pop up screen appears 6 Click or touch Delete 7 Enter the password and then click or touch Verify 8 Click or touch OK to exit Using a user password A user password provides power on password protection Setting a user password If you choose to set a supervisor or user password TOSHIBA strongly recommends that you save your password in a location where you can later access it should you not rem...

Page 98: ... 5 Enter your password and then enter it again to verify 6 Click or touch Set 7 Click or touch OK to save your password as a text file Password Utility will suggest memo txt for the text file name If you have saved a password previously using the same name may overwrite your password text file with the new password By using a different name you can prevent overwriting your previously stored passwo...

Page 99: ...Password Utility 2 Click or touch Password Utility A pop up screen appears asking for a password 3 Enter your password and then click or touch Verify 4 Click or touch Delete An authority verification pop up screen appears 5 Click or touch Delete 6 Enter the password and then click or touch Verify 7 Click or touch OK to exit ...

Page 100: ... The System Settings screen may have the following tabs General Allows you to view the current BIOS version or change certain settings back to their default values Display Allows you to change various default settings for the built in display When the computer restarts it remembers the last configuration If data does not appear on the display you are using after starting in Sleep mode press the Wi...

Page 101: ... Allows you to configure boot priority settings Panel open Power on Allows you to turn on the computer when opening the display panel while the computer is turned off Keyboard Allows you to access the wake on keyboard function or to configure the function keys Function Key Allows you to set options for the touchpad SATA Allows you to set conditions for SATA ...

Page 102: ...ion is available for your computer The Service Station will alert you when updates are available and you can then choose to install the updates if you wish or you can follow the instructions below to open the Service Station 1 In the Search field type Service Station 2 Click or touch Service Station The Service Station screen appears Sample Image Service Station 3 Follow the on screen instructions...

Page 103: ...nter If all else fails contact Toshiba You will find information on Toshiba s support services at the end of this chapter Problems that are easy to fix Your program or application stops responding If you are working in a program that suddenly freezes chances are the program has stopped responding You can exit the program without shutting down the operating system or closing other programs To close...

Page 104: ...orking by plugging in another device such as a lamp Verify that the computer is on by looking at the Power button If the button is glowing the computer is on If the button is not lit try turning the computer off and then on again If you are using an AC adaptor verify that the computer is receiving power from the external power source by checking the AC power light located on the left side of the c...

Page 105: ...t unit for your computer model The computer may not be able to start from an AC adaptor that is rated for less current amperage than the computer requires even if the rated voltage is correct and the plug fits correctly in the DC IN socket The labels on the bottom of the computer and the AC adaptor show the specifications for voltage V and current A for each device The voltage level must match exa...

Page 106: ... specifications do match contact Toshiba See Contacting Toshiba on page 141 The Windows operating system is not working Once you are familiar with your computer and used to the way the operating system responds to your work routine you can easily detect if the operating system is not working correctly For example The operating system fails to start after the initial startup appears The operating s...

Page 107: ... the Restart Now option 4 Click or touch Restart Now under Advanced Startup The computer restarts 5 Click or touch Troubleshoot from the menu After Restart you now have several options Reset your computer All of your personal files and apps are removed Your computer settings are changed back to their defaults For more information see Reset your PC on page 49 Advanced options Choosing this option p...

Page 108: ...ows in an advanced troubleshooting mode Enable boot logging Creates a file that lists all the drivers that are installed during startup Enable Safe Mode Starts Windows with a minimal set of drivers and services If the computer starts and runs in Safe Mode you will know the Operating System is most likely working properly and that you should look to third party applications or drivers for the sourc...

Page 109: ...er cannot find a site I bookmarked The World Wide Web is constantly changing A site you bookmarked yesterday may not be available today or its server may be down for temporary repair Try again later Power and the batteries The computer s battery may not be accessible by the user Your computer receives its power through the AC adaptor and power cord cable or from the system batteries Power problems...

Page 110: ...the computer for as long as it usually does If you frequently repeat shallow charge and discharge the battery meter may become inaccurate Let the battery discharge completely then try charging it again Check the power options via your Power Plans see Power Plans on page 75 Have you added a device that takes its power from the battery Is your software using the internal storage drive more Is the di...

Page 111: ...omplete power cycle 1 Shut down your computer see To Shut down your computer on page 43 2 Remove all accessories and unplug all cables This includes USB flash drives SD Card and the power cord cable 3 If your computer has a user removable battery remove the battery and hold down the power button for approximately 10 seconds 4 Reconnect the battery if you removed it and the power cord cable 5 Turn ...

Page 112: ...ur computer on page 44 The driver is then reinstalled automatically Download the latest keyboard driver 1 In your Web browser go to http support toshiba com drivers 2 Enter your computer s serial number 3 Filter your search by Keyboard driver to find and download the Toshiba Function Key driver for your computer 4 Install the Toshiba Function Key driver 5 Restart your computer see To Restart your ...

Page 113: ...nt to restore the system to a point at which your keyboard was working properly Clean the keyboard 1 Turn Off your computer and unplug all cords cables and connections see To Shut down your computer on page 43 2 Leaving the lid to the computer physically open turn it upside down and very gently shake your computer to dislodge any foreign objects that might be under the keys Please be very gentle w...

Page 114: ...see To Shut down your computer on page 43 2 Remove all accessories and unplug all cables This includes USB flash drives SD Card and the power cord cable 3 If your computer has a user removable battery remove the battery and hold down the power button for approximately 10 seconds 4 Reconnect the battery if you removed it and the power cord cable 5 Turn On the computer and try the keyboard again Uni...

Page 115: ...n your Web browser go to http support toshiba com drivers 2 Enter your computer s serial number 3 Filter your search by Touchpad driver to find and download the touchpad driver for your computer In order to determine the correct driver to download you can look in Device Manager on your computer for the device you wish to update and make note of the device name See How to determine the correct driv...

Page 116: ...stem to a point at which your touchpad was working properly Adjust the touchpad properties 1 In the Search field type Change your mouse settings 2 Click or touch Change your mouse settings Some computers may have an Advanced tab or similar to change the touchpad properties 3 You can now change the configuration settings of your touchpad Display problems Here are some typical display problems and t...

Page 117: ... for your desktop background 1 In the Search field type Change the theme 2 Click or touch Change the theme 3 Select one of the available options You can also change the settings for individual components separately by selecting each item For more information see the Windows online Help A message displays saying that there is a problem with your display settings and that the adapter type is incorre...

Page 118: ... the storage drive or with external media usually show up as an inability to access the drive or as sector errors Sometimes a drive problem may cause one or more files to appear to have garbage in them Error checking This feature is not available for optical disc drives Run Error checking which analyzes the directories and files on the storage drive and repairs any damage it finds To run Error che...

Page 119: ...Defragmenter To do this 1 In the Search field type Defragment 2 Click or touch Defragment and Optimize your Drives 3 From the Optimize Drives menu click or touch the drive you wish to defragment 4 Click or touch the Optimize button The system will display the status as it optimizes and defragments the drive Your data files are damaged or corrupted Refer to your software documentation for file reco...

Page 120: ...a application If the Camera application is not available you can download the Camera application from the Windows store 3 If the internal Web Camera works using the default camera application but does not work with your third party camera application contact the provider Uninstall the Web Camera driver You can Uninstall the Web Camera driver to allow Windows to automatically reinstall the driver 1...

Page 121: ...in time at which the Web Camera was working properly If no restore points have been previously created then this method will not work see Saving system configuration with restore points on page 137 1 In the Search field type Create a restore point 2 Click or touch Create a restore point 3 Select the System Restore button on the System protection tab 4 Select Recommended Restore or Choose a differe...

Page 122: ...blem Note that doing a system recovery will return the computer to its default conditions completely wiping all data personal documents installed application and everything else To access system recovery options 1 In the Search field type recovery options 2 Click or touch Recovery Options 3 Select the recovery option of your choice and then read and follow the on screen prompts and warnings For mo...

Page 123: ...vice is listed that device is set as the default automatically 6 With the default playback device selected click or touch the Configure button Sample Image Speaker Setup window 7 Click or touch Stereo in the Audio channels box If Stereo is not available select any other available option 8 Click the Test button to send sound to each speaker or click an individual speaker to send sound to it 9 If so...

Page 124: ... to allow Windows to automatically reinstall the driver 1 In the Search field type Device Manager 2 Click or touch the Device Manager application 3 Double click or touch Sound video and game controllers 4 Right click or touch Sound Audio driver and select Uninstall Do NOT select the Delete the driver software for this device box Take note of the audio driver name s in the event you may need to man...

Page 125: ... Manager application c Select Sound video and game controllers d The various Audio drivers will be listed under Sound video and game controllers e Take note of the Audio driver name s in order to locate the proper driver on the Toshiba support Web site Drivers Software page 4 Install the desired Audio driver 5 Restart your computer see To Restart your computer on page 44 Perform a system restore Y...

Page 126: ...ck for any problem with the printer itself Make sure you installed the proper printer drivers as shown in the instructions that came with the printer You may have connected the printer while the computer is on Disable Sleep mode turn off the computer and turn off the printer Turn the printer back on make sure it is online and then turn the computer back on Try printing another file For example you...

Page 127: ...er If another computer is on the same network verify that it has network access and can connect to the Internet If for example the other computer cannot browse to a public Web site the ISP s Internet Service Provider service may be disrupted Verify that the Service Set Identifier SSID or network name is correct i e that it matches the SSID assigned to the access point you are attempting to connect...

Page 128: ... s Web site for recent firmware upgrades Problems with WEP keys in particular are frequently addressed in new firmware releases Connecting to the Internet To connect to the Internet you ll need an Internet Service Provider ISP and additional hardware ISP An ISP is a company that gives you access to the Internet You sign up for an account with an ISP just as you do for telephone service or utilitie...

Page 129: ...r indicates the following conditions The network connection is set to wireless and you are connected to a wireless access point Check with your ISP for network difficulties The network connection is set to wireless and you are connected to a wireless access point but have no Internet connectivity Check with your ISP for network difficulties The network connection is set to wireless and you are NOT...

Page 130: ...t for the modem and router to completely startup before continuing This may take a few minutes to complete Most devices have indicator lights that indicate the progress If it is not apparent you may need to contact the manufacturer for assistance 5 Verify your Wi Fi is turned On Check the Network icon in the taskbar for signal strength Uninstall the network adapter driver You can Uninstall the net...

Page 131: ... 5 After the driver uninstalls open the Action menu in Device Manager 6 Select Scan for hardware changes 7 After the driver uninstalls restart your computer see To Restart your computer on page 44 The driver is then reinstalled automatically If you are still unable to connect to a wireless network you may have a hardware issue that will require further troubleshooting NOTE ...

Page 132: ...an be done by performing the following steps 1 Open the command prompt by pressing the Windows X keys then selecting Command Prompt Admin in the pop up window 2 At the command prompt type ping 127 0 0 1 and press ENTER 3 If the network adapter and TCP IP are functioning correctly you should receive a response that looks similar to the following Sample Image Command Prompt window If you receive an ...

Page 133: ...r still does not detect a wireless network the driver for the network adapter may need to be removed and reinstalled During this process the network adapter will be removed Windows will go through a hardware detection process and the driver will be reinstalled automatically Downloading drivers and updates Using Toshiba Service Station The easiest way to update your computer with the latest compone...

Page 134: ...Download and install the most recent drivers 5 Follow the on screen instructions 6 Restart your computer see To Restart your computer on page 44 How to determine the correct drivers to download When downloading or updating drivers it is important to choose the correct driver that will work properly for the specific device in or connected to your computer On the Drivers Software area of the Toshiba...

Page 135: ...en you go to http support toshiba com drivers and enter your computer s model and or serial number to find drivers you should filter your search by Touchpad driver to find the latest driver from that vendor Develop good computing habits Save your work frequently You can never predict when your computer will lock forcing you to close a program and lose unsaved changes Many software programs build i...

Page 136: ...a daily basis If you have installed your own programs you should back up these programs as well as your data files If something goes wrong that requires you to reformat your internal storage drive and start again reloading all your programs and data files from a backup source will save time Read the documentation It is very difficult to provide a fail safe set of steps you can follow every time yo...

Page 137: ...ater recall If you experience problems after installing some new hardware or software you can easily select a previously established Control Point to turn back the clock restoring the Windows operating system to the state it was in just prior to the installation This is much easier and more effective than uninstalling the hardware or software which often leaves behind unwanted files and settings I...

Page 138: ...the list that appears The System Protection tab of the System Properties window appears 2 Click or touch System Restore 3 Click or touch Next 4 Click or touch the Restore point you wish to use then click or touch Next The time stamp and description of each Restore point is displayed At this point you can click or touch Scan for affected programs to determine what the impact of using the chosen Res...

Page 139: ...ard drive is recommended in case the internal storage drive fails No additional software is required Most of the optical disc drives built into recent Toshiba portable computer models can write to or burn as well as read from optical discs External optical disc writers are also widely available Follow these steps to back up your computer or files to a flash drive or an external storage drive You c...

Page 140: ...omputer with the Windows operating system on page 139 Have your back up media on hand in case you need any files from them Do not guess follow directions carefully It is often necessary to run an installation utility first before connecting a new hardware item to the computer If the device is connected first it may be very difficult to complete the installation successfully Always carefully follow...

Page 141: ...e using it is important to investigate all sources Review the troubleshooting information for your operating system If the problem occurs while you are running a application consult the application s documentation for troubleshooting suggestions Contact the software company s technical support group for their assistance Consult the dealer from whom you purchased your computer and or application Yo...

Page 142: ...s Australia Toshiba Australia Pty Limited 84 92 Talavera Road North Ryde NSW 2113 Sydney Australia Canada Toshiba Canada Ltd 191 McNabb Street Markham Ontario L3R 8H2 Canada France Toshiba Systèmes France S A 7 Rue Ampère B P 131 92800 Puteaux Cédex France Germany Toshiba Europe GmbH Leibnizstraße 2 D 93055 Regensburg Germany Italy Centro Direzionale Colleoni Palazzo Perseo Via Paracelso 10 20041 ...

Page 143: ...Fernando Edificio Europa 1a Planta Escalera A 28831 Madrid San Fernando de Henares Spain United Kingdom Toshiba Information Systems U K Ltd Toshiba Court Weybridge Business Park Addlestone Road Weybridge Surrey KT15 2UL United Kingdom United States Toshiba America Information Systems Inc 9740 Irvine Boulevard Irvine California 92618 United States The Rest of Europe Toshiba Europe I E GmbH Hammfeld...

Page 144: ...BA Function keys provide a quick way to modify selected system functions and to launch applications Functions TOSHIBA Function keys are used to set or modify the following system functions Brightness control Output Display switch Touchpad Media Volume mute Wireless ...

Page 145: ... options and highlights the available options See Directing the display output when you turn on the computer on page 56 Only the first option is available when you do not have an external monitor attached PC screen only Duplicate Extend Second screen only Sample Image Display mode options window All of the above modes are always displayed on the screen however only the available modes for your sys...

Page 146: ... page 50 This TOSHIBA Function key allows you to restart playing the current track or go to the previous track This TOSHIBA Function key allows you to start playing or pause the media currently playing This TOSHIBA Function key allows you to go to the next track This TOSHIBA Function key decreases the volume This TOSHIBA Function key increases the volume This TOSHIBA Function key enables disables ...

Page 147: ...5 ver 2 3 Disabling or enabling wireless devices This TOSHIBA Function key enables disables the Wi Fi antenna in your computer The wireless modes are Disables the wireless antenna Airplane mode is ON Enables the wireless antenna Airplane mode is OFF ...

Page 148: ... with the correct power supply for the country of purchase This appendix shows the shapes of the typical AC power cord cable connectors for various parts of the world USA UL approved Canada CSA approved United Kingdom BS approved Europe VDA approved NEMKO approved Australia AS approved ...

Page 149: ...AC Alternating Current BIOS Basic Input Output System BD ROM Blu ray Disc Read Only Memory bps bits per second CD Compact Disc CD ROM Compact Disc Read Only Memory CD RW Compact Disc Rewrite Memory CMOS Complementary Metal Oxide Semiconductor CPU Central Processing Unit DC Direct Current DMA Direct Memory Access DIMM Dual Inline Memory Module DOS Disk Operating System ...

Page 150: ...er Electronics Control HTML Hypertext Markup Language IEEE Institute of Electrical and Electronics Engineers I O Input Output IRQ interrupt request ISP Internet Service Provider KB kilobyte LAN Local Area Network LCD Liquid Crystal Display LED Light Emitting Diode MB megabyte MBps megabytes per second PC Personal Computer RAM Random Access Memory RGB Red Green Blue light monitor RFI Radio Frequenc...

Page 151: ...ible connection between two units For example the computer s internal display adapter receives information from the software and translates it into images on the screen An adapter can take a number of forms from a microprocessor to a simple connector An intelligent adapter one that is capable of doing some processing may also be called a controller Alternating Current AC The type of power usually ...

Page 152: ...re used in modem communications and is similar but not identical to the baud rate See also baud rate boot To start the computer The term boot originates from bootstrap program as in pulling itself up by its bootstraps a program that loads and initializes the operating system See also reboot boot disk See system disk boot priority startup sequence The order in which the computer accesses its intern...

Page 153: ...h as a paragraph break in a word processing program A character occupies one byte of computer storage chip A small piece of silicon containing computer logic and circuits for processing memory input output and or control functions Chips are mounted on printed circuit boards click To press and release the pointing device s primary button without moving the pointing device In the Windows operating s...

Page 154: ...may be external outside the computer s case or internal inside the computer s case Printers disk drives and modems are examples of devices device driver A program called a driver that permits a computer to communicate with a device dialog box An on screen window displayed by the operating system or a program giving a direction or requesting input from the user Direct Current DC The type of power u...

Page 155: ...r through a modem or network 2 To send font data from the computer to a printer See also upload drag To hold down the mouse button while moving the pointer to drag a selected object In the Windows operating system this refers to the left mouse button unless otherwise stated driver See device driver DVD An individual digital versatile or video disc See also DVD ROM DVD ROM Digital Versatile or Vide...

Page 156: ...isk A folder is symbolized on screen by a graphical image icon of a file folder A folder can contain files and other folders format verb To prepare a blank disk for use with the computer s operating system Formatting creates a structure on the disk so the operating system can write information to the disk or read information from it frontside bus The primary pathway bus between the CPU and the com...

Page 157: ...y other line of pixels is refreshed Interlaced monitors take two passes to create a complete screen image Compare non interlaced internal device See device Internet The decentralized world wide network of computers that provides electronic mail the World Wide Web and other services See also World Wide Web K keyboard shortcut A key or combination of keys that you use to perform a task instead of us...

Page 158: ...disk into memory for processing local area network See LAN logical drive A section of a disk that is recognized by the operating system as a separate disk drive A system s logical drives may differ from its physical drives For example a single hard disk drive may be partitioned into two or more logical drives M memory Typically refers to the computer s main memory where programs are run and data i...

Page 159: ...company network or the Internet operating system A set of programs that controls how the computer works Examples of operating systems are the Windows Vista Windows 7 and Windows 8 operating systems optical disc drive A drive which reads plastic coated discs on which information is recorded digitally and uses a laser to read data music or videos P password A unique string of characters entered by a...

Page 160: ...ication utility properties The attributes of an object or device For example the properties of a file include the file s type size and creation date R RAM Random Access Memory Volatile memory that can be written to as well as read Volatile here means that information in RAM is lost when you turn off your computer This type of memory is used for your computer s main memory See also memory Compare R...

Page 161: ...on capability for content security select To highlight or otherwise specify text data or graphics with the intent to perform some operation on it shortcut See keyboard shortcut Sleep A feature of some Windows operating systems that allows you to turn off the computer without exiting your open applications and to continue from where you left off when you turn the computer on again software See prog...

Page 162: ... computer s USB port and functions as a portable hard drive They are smaller and more durable than an external hard drive because they do not contain any internal moving parts but have less storage capacity See also Universal Serial Bus USB utility A computer program designed to perform a narrowly focused operation or solve a specific problem Utilities are often related to computer system manageme...

Page 163: ...attery life 68 care 77 changing 76 charge indicator light 40 charge time 69 charger 69 charging 41 69 charging the real time clock RTC 70 conserving power 74 determine remaining power 72 indicator light 72 low charge 73 maintaining 77 maximum capacity 68 monitoring power 40 71 power management 69 power options 73 real time clock RTC 69 recharge time 68 RTC memory 69 running computer on battery pow...

Page 164: ...g fan adequate ventilation 38 customize computer settings 57 D data entire system backup troubleshooting 139 desktop adding desktops 83 creating new icon 81 exploring the 80 icons 81 recycle bin 81 standard features 81 Start button 82 Task view 83 84 directing display output 56 disabling touchpad 54 display troubleshooting 117 display devices external 55 display external adjusting 57 disposal info...

Page 165: ...rd Function keys 62 function keys 62 special Windows keys 63 troubleshooting 111 using 62 keys function keys 62 L LEDs system indicator lights 72 AC adaptor light 71 AC power light 39 40 battery light 40 41 Web Camera light 89 Licenses 17 lock computer using 59 M maintaining your battery 77 memory adding 39 Memory card reader inserting memory media 90 removing memory media 91 using 90 microphone u...

Page 166: ...ubleshooting 126 problem solving contacting Toshiba 141 Startup options 107 projector connecting 56 R real time clock RTC battery 69 recording sounds 87 recovery creating a recovery drive 46 internal storage drive 45 reset your PC 49 restoring from a recovery drive 48 recycle bin icon 81 registering computer 43 Restart computer 43 44 restart computer 44 restore points troubleshooting 137 runningco...

Page 167: ...using 50 traveling tips 78 troubleshoot Internet connection verify hardware 130 troubleshoot Internet connection verify network status 129 troubleshoot Internet connection verify TCP IP 132 troubleshooting 116 AC power light is blinking 105 battery light is blinking 106 bookmarked site not found 109 computer will not start 104 contacting Toshiba 141 corrupted damaged data files 119 data entire sys...

Page 168: ...external mouse 114 latest driver 115 power cycle 114 system restore 116 touchpad properties 116 uninstall reinstall driver 114 troubleshooting Web Camera System Recovery 122 system restore 121 testing 120 third party apps 122 uninstall reinstall driver 120 U updates downloading 133 user password deleting 99 user password setting 97 using a microphone 87 computer lock 59 eco power plan 76 Memory ca...

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Toshiba Satellite CL10 Series, User Manual

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