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Toshiba RS-TX60, Viewer'S Manual

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Toshiba RS-TX60 Viewer'S Manual Download Page 96

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C h a p t e r   6

M e s s a g e s   &   S e t u p

Troubleshooting

If you’re having trouble, or have any questions about your Digital Media Server, consult 
the  troubleshooting steps available in Chapter 9 of this guide.

The Troubleshooting screens provide tips that may help you troubleshoot various 
problems. Use CHAN UP/DOWN to see all of the text on the screens.

•

Parental Controls Troubleshooting 

provides instructions for using Parental Controls.

•

Phone Troubleshooting

 can help if connections to the TiVo service are unsuccessful.

•

Channel Troubleshooting

 provides channel changing help if you are using a satellite 

or cable box. The tips at the top of the screen are for cable or satellite boxes that attach 
to the DMS through a serial connection. Use CHAN UP/DOWN to see the second set 
of tips, which deal with cable or satellite boxes using IR (infrared) connections to the 
DMS. You can also find tips in Chapter 9 and at 

www.tivo.com/support

.

•

Network Troubleshooting 

provides tips to help you with your Digital Media Server’s 

network connection. See Chapter 8 for more information.

•

Transfer Troubleshooting

 appears when you upgrade to TiVo Plus

TM

 service. See 

Chapter 8 for more about Multi-Room Viewing.

Summary of Contents for RS-TX60

Page 1: ...hlight bar show possible directions For example on this screen you could press the RIGHT arrow to highlight Options or the DOWN arrow to highlight Edit Category WishList Highlight Bar Arrows Near Highlight Bar When you see page up or page down arrows at the top or bottom of the screen or a list press the CHAN PAGE button to jump an entire page at a time Page Up Arrow Page Down Arrow CHAN PAGE butt...

Page 2: ...p to the beginning If programmed the TV POWER VOLUME MUTE and TV INPUT buttons can control your TV and A V equipment Remote Control Tips TiVo Button TV Power Arrow Buttons TV Input DVD Select Thumbs Down Mute Volume Play Pause Back rewind Slow Instant Replay Number Buttons Clear Return Remote Active Light Live TV Guide Info Angle Thumbs Up Chan Page Skip Forward Skip Back Record Forward Advance St...

Page 3: ...Welcome ...

Page 4: ...egistered trademarks of TiVo Inc Series2 Season Pass WishList the Thumbs Up logo and text and the Thumbs Down logo and text are trademarks of TiVo Inc 2160 Gold Street P O Box 2160 Alviso CA 95002 2160 Product and service are covered by U S Pat Nos 5 241 428 6 233 389 6 327 418 6 385 739 6 490 722 6 642 939 6 643 798 6 728 713 6 757 837 6 757 906 D424 061 D424 577 D435 561 and D445 801 Other paten...

Page 5: ...ou would expect and create DVDs of programs you record with the TiVo service or with your video camera TiVo Basic is just the beginning Upgrade to TiVo PlusTM service and enjoy the smart automatic recording features that made TiVo famous TiVo Plus includes Season PassTM recordings Automatically record every episode of your favorite series all season long even if the schedule changes Smart Searchin...

Page 6: ... 22 TiVo Central 26 Chapter 3 TiVo BasicTM Service in Five Short Tours 27 Tour One Play with Live TV 28 Tour Two Find and Record Programs 30 Tour Three Now Playing and Save To DVD 32 Tour Four Playing a DVD or CD 34 Tour Five Finding New Programs 36 Cool Things You Can Do 37 Chapter 4 Recording Programs and DVDs 39 Recording Programs 40 To Do List 42 Record from a Video Camera or VCR 43 Recording ...

Page 7: ...ges 66 Settings 67 Remote Control DMS Front Lights 76 Phone Network Setup 82 System Information 87 Troubleshooting 88 Restart or Reset System 89 Standby 90 Chapter 7 Features of TiVo PlusTM Service 91 Chapter 8 Connecting to a Home Network for Home Media Features 111 Chapter 9 Troubleshooting 129 Chapter 10 Privacy Service Warranty and Licenses 153 Appendix A Front and Back Panel Reference Specifi...

Page 8: ...a program as it s being broadcast you re watching live TV With the TiVo service you can also watch recorded programs or watch behind live TV if you pause live TV then come back later and watch from the paused spot Icons These are graphic symbols used in the TiVo service to provide information and options you can select You ll find the Glossary of Icons on the inside back cover Program Information ...

Page 9: ...CHAPTER 1 Connecting Your Digital Media Server Getting Started 2 Cables and Accessories 3 Choosing a Setup Example 9 Watching One Channel Recording Another 18 Another Antenna or Cable ...

Page 10: ...llite box to your TV Sounds and pictures travel through cables The choice of cables may seem overwhelming but they all perform the same function they transfer sounds and pictures to your TV at varying levels of quality Each piece of your audio video A V equipment has connectors or jacks to which cables can be connected Some jacks are labeled In and some are labeled Out Pictures and sounds enter A ...

Page 11: ...ome setups RF Coaxial cable splitter Component Video cable If you have a DIRECTV satellite box with a 9 pin Data connector or a Motorola GI DCT2000 series cable box use this cable Digital Audio cable Live Select 1 2 3 7 9 8 4 6 5 Slow Play Guide Info Record M ute Vol Chan Page T V Inpu t Stop T V Enter Clear Menu T op Men u Po w er TV 0 DVD Angle Remote Control S Video cable Composite A V cables C...

Page 12: ...ur TV has Component Video inputs purchase a Component Video cable and use these jacks to connect your DMS to your TV The DMS sends digital audio through the Optical Digital Audio jack If you have an A V receiver that supports Dolby Digital audio you can purchase an Optical Digital Audio cable to connect to your DMS Ordinarily the DMS produces tones to indicate when certain buttons on the remote ar...

Page 13: ...ontrol Otherwise use the IR Control cable described on the next page Some DIRECTV satellite boxes have other connections that you may be able to try To use one of these connections you will need to purchase an additional cable or accessory If your DIRECTV satellite box has a 15 pin connector like this you can connect the Serial Control cable by using a 15 pin adapter Some satellite boxes for the D...

Page 14: ...ou find a code or codes that work but none of the codes is reliable or consistent try optimizing the IR Control connection see below Optimizing the IR Control connection The IR Control cable works better if its emitters and the IR window on the cable or satellite box are shaded from other infrared signals You can create an IR tent to decrease the interference from other signals This solution may h...

Page 15: ...llite box because signal interference can enter from anywhere in the window For some cable and satellite boxes covering the entire IR window will include covering the controls on the front In that case you won t be able to use the controls nor will you be able to control the cable or satellite box with its remote However we recommend using only your TiVo remote to change the channel If you still n...

Page 16: ...e a shared broadband Internet connection instead of a phone line for regular connections to the TiVo service See Chapter 8 for information If you don t have a home network with a shared broadband Internet connection the DMS must use a standard analog phone line for regular connections to the TiVo service You should leave the phone cord plugged in continuously in order to keep your Digital Media Se...

Page 17: ...either a cable or satellite box If you have both see Setup 4 below Setup 2 Cable or Satellite Box p 12 You have two program sources a satellite box and an antenna or a satellite box and cable no cable box Setup 3 Satellite Box RF Program Source p 14 You have two program sources a satellite box and a cable box Setup 4 Cable Box and Satellite Box p 16 Your program source is antenna or cable with or ...

Page 18: ...bles shown here are for example only For help choosing cables see page 4 Other kinds of A V equipment such as a DVD player or game console do not connect to your DMS You should connect your other devices to additional inputs on your TV or A V receiver 3 4 1 Antenna In Television INPUT VIDEO R L 2 Digital Media Server Digital Media Server ...

Page 19: ...you can connect your DMS to a home network and use a broadband Internet connection instead of a phone line to connect to the TiVo service See Chapter 8 Plug in all power cords and turn on your TV Set your TV to display video from the input jacks you used in step You may have to find the correct TV input setting by pressing the Input or TV Video button on your TV s remote control until you see the ...

Page 20: ...xample only For help choosing cables see page 4 Other kinds of A V equipment such as a DVD player or game console do not connect to your DMS You should connect your other devices to additional inputs on your TV or A V receiver Antenna In Television INPUT VIDEO R L RF In AUDIO VIDEO OUT RF Out Phone Serial Cable or Satellite Box Digital Media Server 3 2 1 6 6 4 ...

Page 21: ...nput or TV Video button on your TV s remote control until you see the Welcome screen For more help see page 131 Once you see the Welcome screen you re ready to complete Guided Setup If you need help see Chapter 2 Connect a Channel Changing Cable See page 5 for help choosing a channel changing cable Serial Control cable Plug one end of the Serial Control cable into the Serial Data connector on the ...

Page 22: ... equipment such as a DVD player or game console do not connect to your DMS You should connect your other devices to additional inputs on your TV or A V receiver Antenna In INPUT VIDEO R L SAT In AUDIO VIDEO OUT RF Out Phone Serial Television 2 7 7 4 Satellite Box 1 3 Digital Media Server 5 TiVo Plus service required Setups with more than one program source like this one are only available after up...

Page 23: ...ve to find the correct TV input setting by pressing the Input or TV Video button on your TV s remote control until you see the Welcome screen For more help see page 131 Once you see the Welcome screen you re ready to complete Guided Setup If you need help see Chapter 2 Connect a Channel Changing Cable See page 5 for help choosing a channel changing cable Serial Control cable Plug one end of the Se...

Page 24: ... console do not connect to your DMS You should connect your other devices to additional inputs on your TV or A V receiver RF In AUDIO VIDEO OUT RF Out Phone Serial Antenna In INPUT VIDEO R L SAT In AUDIO VIDEO OUT RF Out Phone Serial Television 2 7 7 4 Cable Box Satellite Box 1 1 7 Digital Media Server 3 5 TiVo Plus service required Setups with more than one program source like this one are only a...

Page 25: ... IR control cable for both See the IR diagrams at the right Plug in all power cords and turn on your TV Set your TV to display video from the input jacks you used in step You may have to find the correct TV input setting by pressing the Input or TV Video button on your TV s remote control until you see the Welcome screen For more help see page 131 Once you see the Welcome screen you re ready to co...

Page 26: ...lcome screen you re ready to complete Guided Setup If you need help see Chapter 2 For this setup use cable bag The audio video cables shown here are for example only For help choosing cables see page 4 Antenna In INPUT VIDEO R L Digital Media Server Television 3 5 2 4 1 How do I watch one channel and record another To watch live TV on one channel while the DMS records another put the DMS into Stan...

Page 27: ...Connect a Composite A V cable from the Audio Video Output jacks on the DMS to the Audio Video Input jacks on your TV Connect the phone cord see page 8 After you complete Guided Setup you can connect your DMS to a home network and use a broadband Internet connection instead of a phone line to connect to the TiVo service See Chapter 8 For this setup use cable bags and The audio video cables shown he...

Page 28: ... does not pass through the DMS it has no TiVo service functionality so you can t pause or rewind live TV To watch video from the DMS again press the TiVo button on the DMS remote then press the Input Source or TV Video button on your TV remote or TV until you see TiVo Central Connect a Channel Changing Cable See page 5 for help choosing a channel changing cable Serial Control cable Plug one end of...

Page 29: ...CHAPTER 2 Guided Setup Completing Guided Setup 22 TiVo Central 26 ...

Page 30: ...icular setup Guided Setup requires two phone calls Try to complete Guided Setup when you don t need the phone for an hour or so Later you can use a broadband Internet connection instead of a phone line to connect to the TiVo service See Chapter 8 After completing Guided Setup you can watch live TV play DVDs and CDs record DVDs and use TiVo BasicTM service features to control live TV You will have ...

Page 31: ...s local and long distance toll charges may apply You are responsible for any charges Dialing Format Choose how you want the DMS to dial the dial in number For example should a 1 precede the area code In some areas local numbers must be dialed using the area code Satellite Provider If you subscribe to local channels for your city or a nearby city from your satellite provider choose the appropriate ...

Page 32: ...nd pressing SELECT Some types of satellite boxes will get stuck on channels you don t receive if those channels are selected here so be sure to de select channels you don t receive Finally highlight Done Selecting Channels and press SELECT to continue If you change your mind you can easily make changes after you finish Guided Setup See page 68 Channel Changing If you have a cable or satellite box ...

Page 33: ...it press SELECT to choose that code If channels don t change at all see page 136 for troubleshooting steps Program Call During this call the TiVo service downloads all your program information which includes program titles times channels and descriptions for up to the next two weeks If the call doesn t succeed see page 132 for troubleshooting steps If you need to use the phone during the program c...

Page 34: ...ur remote to play the video This icon indicates news or special offers from TiVo You can find a complete Glossary of Icons in the inside back cover of this guide Enjoy TiVo Basic Service No activation or subscription is necessary to enjoy the features of TiVo Basic service Control live TV Pause rewind slow mo and instant replay any channel anytime Record from the program guide An interactive progr...

Page 35: ...rvice in Five Short Tours Tour One Play with Live TV 28 Tour Two Find and Record Programs 30 Tour Three Now Playing and Save To DVD 32 Tour Four Playing a DVD or CD 34 Tour Five Finding New Programs 36 Cool Things You Can Do 37 ...

Page 36: ... BACK a fourth time or press PLAY at any time to return to normal speed Press PAUSE once more then press FORWARD to move the picture a small step forward Press BACK to move the picture a small step back When your show is paused FORWARD and BACK move the program forward or back in small steps Press PLAY to resume watching at normal speed Try out the INSTANT REPLAY button INSTANT REPLAY jumps you ba...

Page 37: ...or a few seconds but you can bring it back by pressing INFO again While the banner is visible press RIGHT arrow to switch from a small to a medium to a large banner Note that each version has a different amount of information Keep pressing RIGHT arrow until you see the largest version of the channel banner Notice the small icons on the right side Each symbol represents a useful feature like record...

Page 38: ...l Notice that the description at the top and the list on the right change Then press SELECT the channel changes and the guide disappears Press GUIDE again to bring the guide back Looking Ahead While the highlight is on the left side of the guide press the FORWARD button to see thirty minutes ahead Press BACK to see thirty minutes back It s a quick and easy way to scan upcoming programs on a lot of...

Page 39: ... the hour to 8 then press RIGHT to go to minutes Use the UP DOWN arrows again to set minutes to 30 Finally use them to set AM PM to PM The Stop time is already a half hour later so press SELECT to see a confirmation The confirmation screen shows the recording you requested If the DMS has program information for the time you want to record it uses a program name to label the recording Since this is...

Page 40: ...nd press PLAY If there are no programs in Now Playing go to live TV and start a recording so you can complete this tour Now for the cool part watch the program for at least 5 minutes or just fast forward through some of it then press LEFT arrow button to go back to Now Playing This time press SELECT on the program title On the Program Information screen that appears select Resume Playing The progr...

Page 41: ...utton twice and highlight a program Press SELECT to see the Program Information screen then select Save to DVD The next screen asks whether you want to save just the program you selected or additional programs as well For this tour select Save just this program The following screen suggests a name for the disc and asks if you want to use it or enter your own For this tour just select Yes to use th...

Page 42: ...iVo Central now shows a disc has been inserted Highlight the DVD and press PLAY to start the disc from the beginning To view the DVD screen highlight the DVD and press SELECT or press the DVD button on the remote From the DVD screen select Play to start the currently loaded disc Go ahead and try it If you have a DVD disc in the tray and see a menu after you select Play choose the option you want t...

Page 43: ...eturn to this menu and select Resume playing Playback of the disc picks up right where you left off Removing the Disc To remove the disc just press the OPEN CLOSE button on the front panel of the DMS once to open the tray Remove the disc then press OPEN CLOSE again to close the empty tray The DMS can record to DVD R and DVD RW discs It can play most DVD R and DVD RW discs that contain video It can...

Page 44: ...ckages giving you one stop shopping convenience when browsing for programs to record Packages may include exclusive content the inside scoop on hit movies exciting miniseries special events popular series and shows featuring the biggest stars of the screen and stage TiVolution Magazine is one part of Showcases where you ll always find something fun and different It s a guide to the best upcoming s...

Page 45: ...o jump back 8 seconds See a good preview record the show If you re watching live TV and a promotion comes on for an upcoming program you may see an IpreviewTM icon like this one Press THUMBS UPTM while the icon is visible to see options for recording for the program You don t have to remember when it s on it will be recorded If you accidentally fast forwarded past the Ipreview icon rewind until it...

Page 46: ...DVR connected to your home network you can transfer programs between them Other DVRs connected yto your home network appear at the bottom of Now Playing Record programs at home from your office Use TiVo Central Online www tivo com tco to schedule recordings on your DMS from anywhere you have web access Looking for good movies Kids shows Science fiction With Search by Title you can browse upcoming ...

Page 47: ...CHAPTER 4 Recording Programs and DVDs Recording Programs 40 To Do List 42 Record from a Video Camera or VCR 43 Recording a DVD 45 Compatibility and Copy Protected Material 48 ...

Page 48: ... recording time to modify the recording You can also record any program even one in progress by highlighting it in the program guide then pressing RECORD Recording the Saved Portion Up to 30 minutes of programming from the current channel is always being saved even when you are not recording a program When you change channels the DMS clears what it has saved and starts saving again on the new chan...

Page 49: ...ery Tuesday or several times a week for example Every M F or Every Day Then press RIGHT arrow 4 Choose a channel using the UP and DOWN arrows or by entering a number with the remote then pressing ENTER Press RIGHT arrow 5 Set the hour minute and am pm for the start and stop time using the UP DOWN arrows to change the current selection Press RIGHT arrow to move to the next step LEFT arrow to move b...

Page 50: ...ind programs that were deleted press the UP arrow or CHAN UP You will find these programs listed above the point where the highlight bar starts off Selecting a title will take you to a screen that tells you how and when the program was deleted Not Recorded To find programs that were not recorded press the UP arrow or CHAN UP You will find these programs listed above the point where the highlight b...

Page 51: ...w Playing Setting Up the Recording 1 Connect your video camera or VCR to the DMS using the inputs on the front panel Choose the best input s that will work with your video camera or VCR S Video If you use an S Video cable to connect your video camera or VCR you will also need to connect the red and white ends of a Composite A V cable for audio Composite A V Use the yellow end of a Composite A V ca...

Page 52: ... your Recording Quality choices are Best or High quality 7 On the next screen set the length of the recording You can always press STOP to end the recording earlier than you estimated After setting the recording length you will be notified of any recording conflicts just as you would if you were scheduling any other recording You can cancel any conflicting recordings change your recording length o...

Page 53: ...is DMS from a different kind of TiVo DVR via the Multi Room Viewing feature cannot be saved to DVD If a recording is less than 2 minutes long it cannot be saved to DVD Save Programs to DVD There are two ways to save programs to DVD One method is to select Save to DVD from a recording s Program Information screen This is useful if you want only that single program on the DVD See page 33 for instruc...

Page 54: ...e order you want them to save The percentage wheel in the upper right hand corner of the screen provides a close estimate of how much of the DVD would be filled by the selected programs 4 When you are ready to continue press RIGHT arrow or select Done choosing programs If you are saving a single program that is too large to fit on a single DVD you see the Choose Part to Save screen You can use the...

Page 55: ...inalizing the Disc All DVDs are automatically finalized at the end of the Save to DVD process Finalizing means A title is created for each program saved Chapter marks are placed every 5 minutes You cannot turn chapter marks off A DVD Disc menu is created that lists the title of each program on the disc DVDs you create have no DVD Parental Controls rating so they cannot be blocked by Parental Contr...

Page 56: ...Video format Copy Protected Material You may use this Digital Media Server only to reproduce or save materials for which you own the copyright or have obtained permission to copy from the copyright owner or for which you otherwise have a legal right to reproduce or copy Unless you own the copyright or have obtained permission from the copyright owner or otherwise have a legal right to reproduce or...

Page 57: ...5 Watching Programs and Playing Discs Using the Control Buttons 50 The Status Bar 51 The Channel Banner 52 Watching Live TV 53 Watching Programs from Now Playing 55 Playing a DVD or CD 56 Disc Compatibility 63 ...

Page 58: ...fourth time to return to normal speed FORWARD Fast forwards a program Press FORWARD once twice or three times to go forward fast faster or fastest Press it a fourth time to return to normal speed Frame Forward or Back Press PAUSE then press the FORWARD or BACK button The picture moves a small step forward or backward INSTANT REPLAY Instantly jumps back eight seconds and resumes playing ADVANCE In ...

Page 59: ... current time The DMS automatically saves up to 30 minutes of live TV The CLEAR button hides the status bar the program guide the channel banner and anything else that is not part of the program The white vertical line indicates where you are now Tick marks This end is where you catch up with live TV and the current time This symbol shows you are controlling live TV here live TV is paused This rec...

Page 60: ... the medium and large versions are available When playing DVDs and CDs the banner has different information and options See Playing a DVD or CD on page 56 Channel banner icons In live TV and recorded programs the large channel banner has three selectable icons on the right side To use an icon use the UP DOWN arrows to highlight it then press SELECT See the Glossary of Icons on the inside back cove...

Page 61: ...If you don t press ENTER the channel changes automatically after a few seconds To clear the number before the channel changes press CLEAR Use ENTER To jump back to the previous channel press ENTER Use CHAN UP DOWN Of course you can also still use the CHAN UP DOWN button on your remote control CHAN UP DOWN skips channels that are not on the channel list selected in Guide Options For more informatio...

Page 62: ... arrows to highlight channels or programs Use the LEFT and RIGHT arrows to move between the left and right sides Press CHAN UP DOWN to quickly move up or down one page at a time Press FORWARD and BACK to change the time displayed in half hour increments Programs during this time period Upcoming programs on the selected channel Title date time the program airs and rating Program description Day and...

Page 63: ...am description and other information about the recording It also gives you these options Play or Resume playing Keep until See below for more Delete Now or Stop Recording if recording is in progress Save to DVD See page 33 for information on using this feature Keep Until By default programs you record are saved until space is needed for new recordings you request this usually means for about two d...

Page 64: ... the label side facing up using the disc tray guide to align it then press OPEN CLOSE again to close the disc tray Press PLAY to play the disc The DVD Screen After you insert a disc you can simply highlight the DVD option on TiVo Central and press PLAY to play the disc For more options go to the DVD screen To view the DVD screen highlight DVD on TiVo Central and press SELECT or press the DVD butto...

Page 65: ...he time the DVD title number and chapter number and how far you are into the title and chapter On the right side of the banner are selectable icons that let you change DVD settings Use the UP and DOWN arrows to highlight an icon then press SELECT to change one of the following settings Go To Select to search for a title chapter or time See page 58 Repeat Setting Select to choose a different repeat...

Page 66: ...ack Search Via the Go To Screen To search for a specific title on the disc or a specific chapter or time within a title go to TiVo Central select DVD then select Go to title chapter or time From the Search Disc screen select a title number a title and chapter number or a title number and time Press SELECT when done Search Via Remote Control DVD Press the number buttons while the disc is stopped an...

Page 67: ...below For more on using the control buttons see page 50 SKIP FORWARD Press SKIP FORWARD the CHAN PAGE UP button to go to the beginning of the next chapter on a DVD or the next track on a CD SKIP BACK Press SKIP BACK the CHAN PAGE DOWN button once to go to the beginning of the current chapter on a DVD or track on a CD press it again to go to the previous chapter or track Buttons that are temporaril...

Page 68: ...anner shows the current track number and the total number of tracks If the files on a disc include tags with the song title artist and album the banner shows that information If you do not press a button on the remote or the front panel the song info banner will change positions a few times every minute Pressing CLEAR hides the song info banner and the music banner Changing the Play Order of Music...

Page 69: ... is Off the folders and photos are sorted together When you play a slide show photos appear in the order they are arranged in the grid Playing a slide show When you insert a photo CD there are a number of ways to start a slide show beginning with the first photo in the first folder on the disc From TiVo Central highlight the DVD CD inserted option and press PLAY On the DVD screen highlight View ph...

Page 70: ...fter the last photo is displayed Include subfolders Set this option to Yes and the slide show will include photos in folders within the current folder Set this option to No and the slide show displays only photos in the current folder Rotating a photo If a photo appears incorrectly oriented on your TV you can rotate it Highlight any photo and press SELECT to view details about that photo On the Ph...

Page 71: ...that settings of the software used to create the disk may prevent the DMS from playing it If this happens check with the publisher of the software used to create the disc for more information The DMS may not play discs with very complex directory structures for example large numbers of folders within folders or with very large numbers of music playlists While the specific number of playlists and t...

Page 72: ...files and have one of those file name extensions A file that is not an MP3 or WMA but has an MP3 or WMA file name extension may cause noise or unexpected results when you try to play it Other kinds of content may cause a disc not to play or to create noise or distort the output The device used to create discs with MP3 or WMA files on them must be ISO 9660 Level 1 or 2 compliant and the CDs must be...

Page 73: ...CHAPTER 6 Messages Setup Messages 66 Settings 67 Remote Control DMS Front Lights 76 Phone Network Setup 82 System Information 87 Troubleshooting 88 Restart or Reset System 89 Standby 90 ...

Page 74: ... will show the option Read New Messages Setup To read the messages 1 Go to TiVo Central then select Read New Messages Setup 2 Select Read New Messages A list of all of your messages appears Messages you have not yet read are marked with an envelope icon 3 Use the UP DOWN arrows to highlight a message then press SELECT to read it CHAN UP DOWN lets you page through a message if it doesn t fit on the...

Page 75: ...the better the quality If your amplifier receiver is compatible with 96kHz sampling rate audio then choose 96kHz Otherwise leave it set to 96kHz to 48kHz the default PCM soundtracks are mono or stereo only Audio DRC When watching Dolby Digital DVDs at low volume it s easy to lose low level sounds completely including some of the dialog Turning on Audio DRC Dynamic Range Control can help by making ...

Page 76: ...ult audio output option You can choose to have the default audio in stereo or mono or have a secondary audio program SAP recorded when one is available Secondary audio programs are generally audio broadcasts in a language other than English If you choose to record SAP and there is a secondary audio program it will be recorded The SAP may be in Spanish French Japanese or some other language Channel...

Page 77: ...this customized channel list to display channels in the program guide To set up a custom channel list 1 From the Channel Settings screen select Channels You Receive A checkmark appears to the left of channels that are part of the selected list 2 To remove or add a channel highlight it and press SELECT You can speed through the list with CHAN UP DOWN To go directly to a specific channel press the n...

Page 78: ...s an angle indicator appears on the screen If you do not want to see the angle indicator select Off Language Subtitles You can select the preferred audio and DVD menu languages default is English If that language is available on a DVD the DMS will use it instead of any others You can also change the subtitle settings Subtitle language Default is English Subtitle display On or Off Default is Off 1 ...

Page 79: ... again for confirmation To turn off Parental Controls Select Turn off Parental Controls enter the password and press SELECT When Parental Controls are turned off the password is deleted and anyone can view any programs or watch any channels To temporarily turn off Parental Controls Just enter the password to watch a program or channel Or select Temporarily turn off Parental Controls on the Parenta...

Page 80: ... also set limits for specific types of TV content that may be objectionable such as sexual content or violence To set Rating Limits for TV and Movies From Parental Controls select Rating Settings Enter the password and select the kind of limit you want to change The next screen contains a box listing all potential ratings Ratings shaded in green are not locked those in red are locked Use the UP an...

Page 81: ...t Block Unrated to choose how the Digital Media Server s Parental Controls will treat unrated movies and TV programs DVD Rating Limit You can block playback of DVDs that exceed the rating limit you set using this screen Channel Lock for Live TV You can lock individual channels so that a password is required to view any program on those channels To lock or unlock channels 1 From the Parental Contro...

Page 82: ...els and then reset your default Some quality settings are better suited for certain kinds of programs but you should choose what looks best to you The DMS automatically uses Best Quality when displaying live TV However when it records a program the DMS uses the Video Recording Quality you specified for that program If that quality is not Best you may notice the difference when recording starts Get...

Page 83: ...patible with progressive scan video you can enable disable or change digital video noise reduction settings To reduce the amount of noise in the video choose On RF Video If you use a Coaxial RF cable as the video input to your DMS this option is available You can use the RF Video screen to smooth the video which will decrease the static and improve the picture on these channels However it will cau...

Page 84: ...A V receiver volume and mute Complete the instructions starting on on page 77 using the first column in each of the tables Then repeat the instructions using the third column A V receiver power volume and mute In this case the TV POWER button turns on off the TV and the A V receiver at the same time The VOL and MUTE buttons control only the A V receiver Control TV power and A V receiver volume and...

Page 85: ...epare the remote control Point the remote away from your DMS and cover the front end with your hand Refer to the table below and determine which two buttons to press to prepare the remote Press and hold the buttons simultaneously for about 5 seconds until the red light at the end of the remote control lights up and stays on when you release the buttons To Control TV power volume and mute TV input ...

Page 86: ... allows you to control your device a code search may detect the correct code Performing a code search can take up to 20 minutes 1 Prepare the remote control Point the remote away from your DMS and cover the front end with your hand Refer to the table below and determine which two buttons to press to prepare the remote Press and hold the buttons simultaneously for about 5 seconds until the red ligh...

Page 87: ... this until the TV or A V receiver responds When the TV or A V receiver does respond press ENTER to select the current code The red light at the end of the remote control will flash three times to indicate that the remote control is properly coded to control your device When the red light on the end of the remote control turns off you have reached the end of the available codes Unfortunately due t...

Page 88: ...n the PAUSE and TiVo buttons simultaneously for about five seconds until the red light at the end of the remote control lights up and stays on when you release the buttons 4 Use the number keys to enter any digit from 1 to 9 Press the number you have chosen several times until you see the Remote Address change on the screen 5 Press the TiVo button to go to TiVo Central 6 Repeat these steps using y...

Page 89: ...stays on when you release the buttons Front Panel Lights You can change the settings of the lights on the Digital Media Server s front panel DMS Front Clock Light You don t have to set the clock on the front of the DMS the TiVo service sets it for you No more blinking 12 00 This setting lets you dim or turn off the clock DMS Front LED Lights The DMS has LED light emitting diode lights on its front...

Page 90: ... of the last successful connection to the TiVo service and last connection attempt as well as the status of the last connection The Phone Network Setup screen has different selections depending on whether you have connected a network adapter to your DMS If you haven t connected a network adapter you will see these selections Edit phone settings This selection takes you to the Phone Dialing Options...

Page 91: ...oting selections Learn about connecting to a home network Before you connect a network adapter to your DMS the Phone Network Setup screen will display this selection with a yellow star See Chapter 8 for more information about connecting your DMS to a home network After you connect a network adapter to your DMS you will no longer see Learn about connecting to a home network You will have two new se...

Page 92: ...er screen appears 3 Use the UP DOWN arrow to choose one of the listed phone numbers The DMS will use this number to connect to the TiVo service Then press SELECT If your area code has no access numbers press LEFT arrow to return to the Area Code screen and try a nearby area code 4 The Dialing Format screen appears after you have chosen a dial in number You should use this screen to tell the DMS wh...

Page 93: ...isable call waiting is 70 check with your phone company to find out how to disable call waiting in your area Press CLEAR to enter a star Press the PAUSE button after you have entered the prefix to insert a comma which creates a two second pause after the prefix is dialed Set Tone Pulse If your phone system uses pulse dialing rather than tone dialing you can change the setting to pulse here Today m...

Page 94: ...dard dial tone or a stuttering dial tone as some voice messaging systems have the DMS will be unable to detect the dial tone and will not make its call Restore previous options The DMS must make a successful test phone call before it will accept changes to Phone Dialing Options If you want to restore your previous dialing options and continue past this screen without making a test phone call selec...

Page 95: ...Digital Media Server including its service number manufacturer model number software version used storage capacity and information about recent connections to the TiVo service You ll need some of this information if you contact Customer Support You can use the CHAN UP DOWN button to see the rest of the information on the screen ...

Page 96: ...iVo service are unsuccessful Channel Troubleshooting provides channel changing help if you are using a satellite or cable box The tips at the top of the screen are for cable or satellite boxes that attach to the DMS through a serial connection Use CHAN UP DOWN to see the second set of tips which deal with cable or satellite boxes using IR infrared connections to the DMS You can also find tips in C...

Page 97: ...ngs WishList searches or TiVo Suggestions Clear Thumb Ratings Removes all Thumbs UpTM and Thumbs DownTM ratings With TiVo PlusTM service this option also deletes the list of TiVo Suggestions Reset DVD Settings Clears any DVD settings you made See page 70 for details Clear program information To Do List Clears all program information cancels all Season Pass recordings and everything in the To Do Li...

Page 98: ...l still be recorded If a program is being recorded the red light will turn on Any antenna or cable signal connected to the Digital Media Server s RF In jack will continue to be passed through to the RF Out jack There is no TiVo service functionality on any signal coming from the RF Out jack The DMS will still connect to the TiVo service If the DMS is connecting the yellow light will turn on If you...

Page 99: ...iVo PlusTM Service Introduction 92 Season Pass Recording Options To Do List 93 Find Your Favorite Programs 98 Find Programs That Match Your Interests 103 Finding New Programs 108 Sorting Grouping Programs 109 Save to VCR 110 ...

Page 100: ...tle filter by genre like Comedy and more Interactive 14 day program guide Instantly schedule recordings from an on screen guide that includes detailed show summaries ratings etc Online Scheduling Set up recordings on your DMS at home from anywhere you have a web browser Free Trial of TiVo Plus For a limited time you can try TiVo Plus service simply by accepting our free trial after you get set up ...

Page 101: ...CR See page 41 for more information Auto recording WishListTM search Records all programs found by a WishList search See page 107 These three types of repeating recordings also have the following in common No duplicates within 28 days If you watch or delete a particular episode or showing it will not be recorded automatically again for 28 days This prevents Now Playing from filling up with shows y...

Page 102: ...g Recording Options The Program Information screen that appears when you select a program includes choices to Record this episode and Get a Season Pass When one of these recording actions is highlighted Options appears to its right To see the current Recording Options use the arrow buttons to highlight Options then press SELECT To set your Recording Options 1 Use the UP DOWN arrows to highlight an...

Page 103: ...e default setting is Until Space Needed The Overtime Scheduler consists of these two options Start Recording You can choose to start recording up to ten minutes before a program begins The default setting is On time This option is not available once recording starts Stop Recording You can set a recording to continue for a few minutes or up to three hours after it s scheduled to end For example you...

Page 104: ...iority order 1 Use the UP DOWN arrows to highlight one of your repeating recordings 2 Press RIGHT arrow to highlight the arrows to the right of the title 3 Use the UP DOWN arrows to move the selected title up or down in the list Priorities and resolving conflicts If a conflict occurs when you re setting up a new repeating recording you ll be shown which programs are involved You ll also be given o...

Page 105: ...ange recording options Highlight Record as planned then press RIGHT arrow and select Options to see the Recording Options screen Changing Recording Options from the To Do List only makes changes for a single episode Select Cancel edit the Season Pass to make changes for all episodes View upcoming episodes showings Displays a list of upcoming episodes showings up to two weeks into the future of a s...

Page 106: ...ions press ENTER while the guide is displayed Available options are Channels Choose which channel list you want the guide to display For details on how to customize these channel lists see page 68 The three channel lists are You Receive This is the default list It displays only the channels you have chosen in the Channels You Receive channel list Favorites This list shows only your favorite channe...

Page 107: ...ant Skip a an or the As you select letters an alphabetical list of programs appears on the right Keep selecting letters until you see your program You can use the remote for some functions too The CLEAR button on the remote erases everything BACK erases one letter at a time FORWARD inserts a space 3 When you see your program press RIGHT arrow until the highlight is in the list To move the highligh...

Page 108: ...ected to a home network see Chapter 8 that includes a broadband Internet connection it will check the TiVo service for your recording requests much more often With a broadband Internet connection you can schedule a recording within an hour of its air time from any place that you have access to the Internet To Use Online Scheduling 1 Go to www tivo com tco and sign in 2 On the Welcome page of TiVo ...

Page 109: ...ttons to highlight a subcategory for example Comedy to narrow the list of programs then press SELECT 3 Press the UP and DOWN arrows to select the date you want to see then press RIGHT arrow to move the highlight to the time column 4 Press the UP and DOWN arrows to select a time 5 Press SELECT to show the list of programs without leaving the time selector or press RIGHT arrow to bring up the list o...

Page 110: ... page 68 2 Press the UP and DOWN arrows to select the date you want to browse then press RIGHT arrow to move the highlight to the channel column 3 Press the UP and DOWN arrows to select a channel You can also use the number buttons on the remote control to type in a channel then press ENTER 4 Press SELECT to bring up the list of programs without leaving the channel selector or press RIGHT arrow to...

Page 111: ...category Movies and subcategory Action This WishList would only find action movies starring Sean Connery With a Keyword WishList you can look for something very specific For example the Keyword WishList GIANTS with category Football would find Giants football but not baseball games for you Can a WishList Do More Than Search Yes it can You can set a WishList to auto record and it will record every ...

Page 112: ...uttons to highlight a category then press SELECT or RIGHT arrow A subcategories list appears Highlight a subcategory then press SELECT or RIGHT arrow To search all subcategories you can also select Don t specify a subcategory Actor or Director WishList Spell the person s last name using the arrow buttons to move the selection box around the grid press SELECT to enter a highlighted letter As you se...

Page 113: ...ist searches To search for similar words in a Keyword or Title WishList use the asterisk as a special symbol that replaces the endings of words For example the keyword AIRP would find shows containing airport airplane airplanes as well as the movie Airplane To enter an asterisk press the SLOW button on the remote The asterisk can be helpful when you re looking for a range of similar words or if yo...

Page 114: ...eginning of the next word You can enter a space by selecting SP on the grid of letters or by pressing FORWARD Replace hyphens slashes and periods with spaces For example you would use the keyword 20 20 to search for the title 20 20 For an Actor WishList for Catherine Zeta Jones use ZETA JONES CATHERINE You can enter a space by selecting SP on the grid of letters or by pressing FORWARD Any other ma...

Page 115: ... title to see the Program Information screen then select Record this episode Auto recording WishList When you create a WishList or select it you can choose the action Auto record WishList programs This means every program the WishList finds will be automatically recorded Each auto recording WishList and its upcoming recordings are marked with a star If you want to be sure that all the matches your...

Page 116: ...ace it automatically records TiVo Suggestions You will find recorded Suggestions on Now Playing listed below programs you requested Or if you have Groups turned on see page 109 Suggestions recordings will appear in their own group It s important to remember these characteristics of TiVo Suggestions recordings TiVo Suggestions never replace shows you request or prevent your requested shows from bei...

Page 117: ...in Now Playing for Each television series with more than one recorded episode Each auto recording WishListTM with a recorded program TiVo Suggestions if you have auto recording of TiVo Suggestions turned on A program may fit in any or all of these categories so it may appear in more than one group even though only one copy of the program is actually recorded For example say you have an auto record...

Page 118: ...ur VCR s A V Output should already be connected to your TV or A V receiver so you can watch video tapes Make sure your TV or A V receiver is set to display video from your VCR 2 Set the VCR to record input from your DMS see your VCR s instructions for how to set its input and insert a videotape 3 Go to Now Playing highlight the show you want to save then press SELECT 4 Select Save to DVD or VCR th...

Page 119: ...k for Home Media Features Introduction to Home Media Features 112 Home Networks 116 Connecting to a Home Network Using a Wireless Network Adapter 117 Connecting to a Home Network Using Wired Ethernet 119 Completing the Network Settings 121 ...

Page 120: ...ll computer monitor See page 114 These Home Media Features are included with TiVo Plus service Connecting your DMS to a home network allows you to enjoy them For more information about using these features download the Home Media Features Guide at www tivo com guides Connect to the TiVo service via broadband If your home network includes a broadband Internet connection for example DSL or a cable m...

Page 121: ...ow Playing list of each DVR will show the names of the others How to Transfer a Program Using Multi Room Viewing couldn t be easier To transfer a program from one DVR within your home to another DVR 1 In Now Playing on the receiving DVR select the DVR containing the program you want to transfer This will be the sending DVR 2 Press SELECT on the name of a program you want to transfer You cannot tra...

Page 122: ...on the computer available to a DMS TiVo Desktop The TiVo Desktop application is a small easy to use program for your computer that you can download from www tivo com desktop TiVo Desktop is available for the following operating systems Windows 98 ME 2000 XP Macintosh OS X v10 2 or later Music File Types TiVo Desktop plays music in the MP3 format and supports playlists in the following formats used...

Page 123: ...r computer You should see a list of music you published with TiVo Desktop Select the music you want to listen to and press the PLAY button In a few seconds the music plays Viewing photos on the DMS On your computer use the TiVo Desktop application to publish photos that you want to access through your DMS Publishing is a process that makes digital music and photos available to your DMS It is usual...

Page 124: ...u choose which approach you want to use Wired Ethernet Ethernet connections are generally faster less expensive more reliable and less susceptible to interference than wireless networks To connect a DMS to a wired Ethernet network see Connecting to a Home Network Using Wired Ethernet on page 119 Wireless Connecting your DMS wirelessly may be more convenient because you do not have to run a cable f...

Page 125: ...e adapter If it is not already attached connect one end of the USB cable that came with your wireless network adapter to the port located on the back of the adapter 2 Connect to the DMS Connect the other end of the USB cable to the USB port on the DMS The power light on the wireless adapter may come on before the cable is completely inserted into the USB slot Make sure you push the cable all the w...

Page 126: ...st connect a wireless network adapter to your DMS you may see a screen that says Firmware Update Required This means your DMS has a software update for the wireless network adapter you have connected Select the option to update This should not take more than a minute or two During the update do not disconnect the network adapter wires or the power to the DMS Either action might damage the adapter ...

Page 127: ...to your DMS and your network hub follow these steps 1 Connect to the DMS Connect the USB end of the Ethernet adapter to the USB port on the DMS 2 Connect Ethernet to the adapter Plug one end of an Ethernet cable into the Ethernet adapter 3 Connect Ethernet to the hub or router Plug the other end of the Ethernet cable into your home network s hub or router Do not use the CDs that are included with ...

Page 128: ... then press SELECT on the remote control to go to TiVo Central 5 Next Step If your home network has DHCP wait for a few minutes for your DMS to automatically complete its network settings and then you re done If your network does not have DHCP or you are having trouble establishing a network connection go to Completing the Network Settings on page 121 DHCP is described in Basic TCP IP Concepts on ...

Page 129: ... all this information in the configuration settings of your network s wireless access point or router If your wireless network does not use encryption WEP then you only need to provide a wireless network name you do not need to provide a password format or password When you are ready to continue press SELECT on your remote control Wireless Connection and Wireless Network Name You must now provide ...

Page 130: ...network would not work Use THUMBS UP and THUMBS DOWN to change to uppercase or lowercase Select Done entering text when you are finished If the DMS detects that your wireless network does not use encryption WEP you will see the Confirm Settings screen described on page 124 Wireless Password Format You see the Wireless Password Format screen if there is a chance that your wireless network uses WEP ...

Page 131: ...ss encryption The DMS is compatible with 40 64 104 and 128 bit encryption they are not currently compatible with 256 bit encryption Choose a format or select The wireless network doesn t use a password If you select The wireless network doesn t use a password you will see the Confirm Settings screen described on page 124 Wireless Password Alphanumeric or Hexadecimal Hexadecimal preferred Enter a h...

Page 132: ...ice If your network has access to an always on broadband connection select Yes to use it to connect to the TiVo service instead of a phone line Next Step You have completed wireless settings If your home network has DHCP and you do not have a DHCP Client ID the DMS will automatically complete network setup We recommend that you confirm the DHCP settings of your network by continuing with TCP IP Se...

Page 133: ...HCP or you are creating a peer to peer network your DMS can obtain its IP address automatically An IP address assigned by DHCP is called a dynamic IP address because it may change automatically as devices are added to or removed from the network If your network does not have DHCP you must specify an IP address for your DMS An IP address you specify is considered a static IP address because it will...

Page 134: ...g on page 127 If you are not sure what to select you can try Obtain IP address automatically This selection will work for most people If it does not work you can return to TCP IP Settings later and make other selections A brief description of IP addresses is provided in Basic TCP IP Concepts on page 125 DHCP Client ID Unless you received a DHCP Client ID from your Internet service provider ISP you...

Page 135: ...you have a computer on your home network you may be able find the Subnet Mask home gateway or router IP address and DNS IP address in the computer s TCP IP settings If you are having trouble getting this information contact your Internet service provider In addition you can use your computer s IP address to help create an IP address for your DMS For example if your computer s IP address is 192 168...

Page 136: ... Internet service provider ISP your ISP should also have supplied the router s IP address You may also be able to find the home gateway or router IP address by inspecting the IP settings of a computer on the same home network DNS Domain Name Server Address If your home network includes a broadband connection to the Internet your Internet service provider ISP will have given you a DNS address You m...

Page 137: ...CHAPTER 9 Troubleshooting Customer Support 130 Troubleshooting 131 ...

Page 138: ...ing 149 2 Use the troubleshooting screens on your DMS From TiVo Central select Messages Setup then Troubleshooting 3 Contact Customer Support Go online or give us a call Refer to the contact information below Toshiba Customer Support TiVo Customer Support Using TiVo BasicTM service features Connecting your DMS to your TV other equipment Phone calls and connecting to the TiVo service Audio and vide...

Page 139: ... as well If your DMS is connected to an A V receiver and you are having trouble finding the correct input try connecting it directly to the TV instead The cables you are using to connect your DMS to your TV or other equipment may be damaged or defective Try exchanging the cables connected to the DMS with other cables that you know are working properly My phone jack isn t near the DMS The DMS comes...

Page 140: ...ton on your TV s remote to change the input If you are passing the signal through your VCR you may need to select the correct input on the VCR as well Questions About Connecting to the TiVo Service Why does the DMS have to be connected to a phone line or the Internet The DMS needs to be connected to the phone line or the Internet so that it can make periodic connections to the TiVo service This co...

Page 141: ...ng Options After you change a Phone Dialing Option the DMS will make a test connection to verify whether or not your problem was solved Phone Connection Troubleshooting Tips Try another local dial in number Select Set Dial In Number Confirm your area code then select a new number from the list of available numbers for your area If you have voice mail on this phone line or use another non standard ...

Page 142: ...again there should be a dial tone Repeat this process if necessary What if my phone line is busy when the DMS tries to connect to the TiVo service The DMS will continue to attempt to connect several times a day until it is successful You can check the status of the connection on the Phone Network Setup screen from TiVo Central select Messages Setup then Settings then Phone Network Setup The status...

Page 143: ...orate Leave the DMS for an hour or so then try again If the DMS is near an air conditioning unit you should move it The Digital Media Server is not playing audio on a DVD If playing a DTS DVD the DMS must be connected to a DTS Receiver to receive audio The DVD did not record successfuly Check whether the source that you are trying to record is copy protected You cannot record copy protected materi...

Page 144: ...ox Be sure that you are using the TiVo remote and that you hold it so the TiVo button points toward the DMS Press any button on the remote Does the red light above the TiVo button flash If not make sure the batteries are positioned correctly in the remote If they are try a new set of batteries If the red light on the remote does flash do the lights on the front of the DMS seem to respond when you ...

Page 145: ...vider Serial control of a Motorola General Instruments DCT2000 series cable box may not be available for all customers Check with your cable provider to find out if your cable box is enabled for serial control Satellite Box Only You may have incorrectly specified the type of program guide for your DIRECTV satellite box There are two types of program guides MPG Master Program Guide and APG Advanced...

Page 146: ...e right one since cable providers often change their lineups For complete instructions on Guided Setup see Chapter 2 of this guide If you have cable and have not changed your cable provider go to Messages Setup then Settings then Channels then Cable Lineup Look at your cable or satellite bill then check the Channels You Receive list If the channels are incorrect try another Cable Lineup If that do...

Page 147: ...gram in Search by Title or Search Using a WishList etc even though I know it s on The DMS uses the Channels You Receive list to search for programs in all the features under Pick Programs to Record To check if you ve selected the program s channel go to Messages Setup then Settings then Channels then Channels You Receive Does the channel have a check mark next to it To give it one highlight the ch...

Page 148: ...lect Messages Setup then Settings then Phone Network Setup then Connect to the TiVo service now What happens if a sports event I have scheduled to record goes into overtime TiVo Plus only The TiVo service cannot predict whether a sporting event might go into overtime but we provide a feature that lets you add from one extra minute to three hours at the end of a recording just in case We call the f...

Page 149: ...program from your cable or satellite provider as you normally would by using your satellite or cable box remote or by calling your cable satellite provider If the program violates a Parental Control limit or a feature like Parental Controls on your cable or satellite box make sure to disable both TiVo Parental Controls and your satellite or cable box s Parental Controls To record the program searc...

Page 150: ...ct that episode in the To Do List and change it independently of the rest of the repeating recording TiVo Plus only The DMS gives each repeating recording a priority You can resolve some conflicts in favor of preferred programs using the Season Pass Manager to change priorities see page 96 TiVo Plus only If you encounter a conflict for a single episode use View upcoming episodes to see if the prog...

Page 151: ...ngs With the TiVo service you always have the final say over what gets recorded and how long it is kept In addition the amount of recording space the DMS needs varies from channel to channel and from show to show In general the more action you see on your screen such as in fast moving sports or action movies the more recording space is required Weaker video signals may also require more space The ...

Page 152: ...t be on and must not be temporarily turned off When you enter your password to watch a program that violates Parental Controls they are temporarily turned off You can re enable them on the Parental Controls screen from TiVo Central select Messages Setup then Settings then Parental Controls or by putting your DMS in Standby mode and then taking it out of Standby You can put your DMS in Standby mode...

Page 153: ...ess the THUMBS DOWN button three times then press ENTER You will see the Welcome screen and the system will restart within a a few minutes You can also restart the DMS by unplugging it waiting at least 15 seconds then plugging it back in I don t get a picture now even though I have been able to get one in the past Someone in your household may have placed the DMS in Standby mode To return to norma...

Page 154: ...he one they were recorded with You cannot change the audio track if you are watching a live program but are not caught up to live TV Catch up to live TV by pressing the ADVANCE button Changing the audio program will clear the saved part of the program you are watching so you will only be able to rewind live TV to the point where you changed the audio program Programs are playing in the wrong langu...

Page 155: ...ly Restart your DMS From TiVo Central select Messages Setup then Restart or Reset System then Restart the DMS Press THUMBS DOWN three times then press ENTER You will see the Welcome screen and the system will restart within about 45 seconds You can also restart the DMS by unplugging it waiting 15 seconds then plugging it back in Questions About the TiVo Service Do I have to pay a subscription fee ...

Page 156: ...new Showcases and TiVolution Magazine content The DMS must make periodic connections to the TiVo service to maintain its service level such as TiVo Basic or TiVo Plus What happens if my DMS loses power temporarily Everything is saved including your Now Playing programs regardless of the length of time the DMS is without power The only thing you will miss is a recording that was scheduled to occur ...

Page 157: ...MS is plugged firmly into both devices Confirm that you are using a recommended adapter Check the list online at www tivo com adapters You may need to use a different adapter My DMS is not connecting to the TiVo service You can make the DMS connect to the TiVo service at any time Press the TiVo button to go to TiVo Central then select Messages Setup then Settings then Phone Network Setup then Conn...

Page 158: ...See Chapter 8 for more details My DMS is not connecting to my home network Any of the steps below may fix a network connection you probably will not have to complete each one For additional steps for wireless networks see My DMS is not connecting to my wireless home network on page 152 1 Check network adapter The network adapter or cables could be defective If you have another adapter or USB cable...

Page 159: ...tion see Completing the Network Settings on page 121 7 Update router or home gateway firmware If your home network includes using a router home gateway or wireless access point it may need a firmware update Firmware is a software program that is loaded onto a hardware device You can usually find any updated firmware at the Customer Support web site for the manufacturer of your hardware For example...

Page 160: ...signal strength Make sure the wireless adapter is placed well away from the Digital Media Server s power supply or power strips or surge protectors Any of these may cause interference and reduce signal strength Some household appliances such as microwave ovens and 2 4 GHz cordless phones may also reduce signal strength when they are in use Verify that the wireless network adapter s antenna is full...

Page 161: ... Privacy Policy 154 TiVo BasicTM Service Agreement 162 TiVo PlusTM Service Agreement 164 Toshiba Digital Media Server Limited Warranty 172 FCC Information 174 Safety Instructions 175 GNU General Public License 177 Linux and Other Important Information 182 ...

Page 162: ...ng Information as defined below from your TiVo DVR without your prior consent Absent your consent TiVo has no way of knowing what shows you as an individual or household have watched recorded or rated with Thumbs Up or Thumbs Down NOTE If your TiVo DVR is receiving the TiVo Basic service you may not be able to consent to TiVo s collection of your Personally Identifiable Viewing Information from th...

Page 163: ... as described in this Privacy Policy The User Information defined below you provide to the TiVo Digital Video Recorder referred to in this Privacy Policy as your TiVo DVR in your house and to us at TiVo enables your TiVo DVR to select programs you want it to record and if you are TiVo Plus service user to suggest programs you might enjoy By using your TiVo DVR and the TiVo service you consent to t...

Page 164: ...rmation may be sent to TiVo without your express consent If you use the TiVo Plus service you may choose to consent to TiVo s collection of Personally Identifiable Viewing Information by changing your privacy preferences as provided in Section 4 1 NOTE If your TiVo DVR is receiving the TiVo Basic service you may not be able to consent to TiVo s collection of Personally Identifiable Viewing Informa...

Page 165: ...lects this information only upon your affirmative choice to use a particular feature NOTE Depending on your level of TiVo service and the model of your TiVo DVR such features may not be available to you 2 Use of User Information 2 1 Account Information We use your Account Information to establish and provide you with your TiVo service provide the necessary resources to your TiVo DVR offer you new ...

Page 166: ...Generated Request Information for the purposes described in Section 1 6 2 7 Activating the TiVo Plus Service When you activate a TiVo DVR that was receiving TiVo Basic service to receive the TiVo Plus service and it is the only TiVo DVR on your account receiving the TiVo Plus service your TiVo DVR will provide Anonymous Viewing Information and Diagnostic Information to TiVo You may opt in to the c...

Page 167: ...UK Ltd which provides TiVo service in the United Kingdom joint ventures or other companies under a common control collectively affiliates it may in the future TiVo may share some or all of your User Information with these affiliates in which case TiVo will require its affiliates to honor this Privacy Policy If another company acquires TiVo or acquires assets of TiVo that comprise or include your U...

Page 168: ... must either a send TiVo a signed written request at the address set forth in Section 8 3 or b call us at 1 877 367 8486 to request a change NOTE Please see Sections 2 7 2 8 and 2 9 above for important provisions if you have a TiVo DVR eligible to receive the TiVo Basic service and if you have multiple TiVo DVRs 4 2 Review and Update of Account Information We believe you have a right to know your ...

Page 169: ...e news and special TiVo offers or aggregating Account Information or Anonymous Viewing Information for the purpose of conducting research and targeting new users However you should know that no company including TiVo can fully eliminate security risks associated with User Information 8 General 8 1 Future Features Services and Amendments to this Privacy Policy We may add to or upgrade the TiVo serv...

Page 170: ...eck www tivo com privacy or call us for a copy of the current TiVo Basic service agreement 2 The TiVo Basic Service The TiVo Basic service consists of limited program guide information and the following features a hard disk drive recording b manual recording by time channel and c controlling live TV Each of these features is part of the TiVo Basic service The TiVo Basic service means these feature...

Page 171: ...use and may not be resold in whole or in part You may not transfer the TiVo Basic service to another DVR By using the TiVo Basic service you agree to receive all software updates and upgrades that TiVo sends to your TiVo DVR If your TiVo DVR accesses the TiVo Basic service you acknowledge and agree that you are a user of the TiVo Basic service and are bound by the terms of this Agreement 8 Termina...

Page 172: ...s 6 but only with respect to incorporated Section 10 of the TiVo Plus Service Agreement 7 Using the TiVo Basic Service 10 and 11 Miscellaneous of this Agreement shall survive any termination or expiration of this Agreement BY USING THE TIVO BASIC SERVICE I REPRESENT THAT I HAVE READ AND UNDERSTOOD THIS ENTIRE AGREEMENT AND I AGREE TO ALL THE TERMS OF THIS AGREEMENT AS STATED ABOVE TiVo Basic Servi...

Page 173: ...eatures includes former Home Media Option features You must have a network enabled TiVo DVR to use any network enabled features A network enabled TiVo DVR has an established network connection through the TiVo DVR s built in USB port Ethernet or wireless adapter is running a TiVo software version that supports home networking and is subscribed to the TiVo Plus service Some features require a perso...

Page 174: ...om malicious network attacks or curious browsers interested in the files you have on your computer A firewall can be installed to protect an individual computer or to protect a whole home network Because the TiVo Desktop application makes media you publish to your DVR available on your home network TiVo recommends that you install a firewall that protects your home network If your network does not...

Page 175: ... Party Content accessed using your TiVo DVR or TiVo software are for personal non commercial use and that the TiVo DVR or TiVo software will not be used for Third Party Content to be copied or displayed before a public audience without authorization from the appropriate rights holder Unauthorized copying or distribution of copyrighted works may constitute an infringement of the copyright holders r...

Page 176: ... is in good standing TiVo may as necessary extend the expiration date of your credit card in order to ensure continued service TiVo may at its discretion change the TiVo Plus service fees from time to time and charge fees which TiVo may also change for features and functionalities that are not a part of the TiVo Plus service TiVo will notify you 30 days in advance of any fee changes or new fees yo...

Page 177: ...ties or representations as to the expected lifetime of the TiVo DVR aside from the manufacturer s or retailer s warranty 14 Termination of Service You may terminate your account this Agreement and your right to use the TiVo Plus service at any time and for any reason or no reason by contacting TiVo Customer Support at 1 877 367 8486 The TiVo Plus service will be terminated within 24 hours after yo...

Page 178: ...pliance with the terms of the GPL TiVo makes its modifications to Open Source Software that TiVo uses modifies and distributes pursuant to the GPL available to the public in source code form at www tivo com source You are free to use modify and distribute Open Source Software that is subject to the GPL so long as you comply with the terms of the GPL available in the product manual or at www gnu or...

Page 179: ...ates do not allow the exclusion or limitation of incidental or consequential damages so the above limitation or exclusion may not apply to you Additionally this provision is not intended to limit TiVo s liability in the event of TiVo s willful or intentional misconduct Moreover if TiVo mistakenly or wrongfully overcharges your account this section does not limit TiVo s obligation to refund such mi...

Page 180: ...E NOT COVERED BY THESE WARRANTIES LIMITED NINETY 90 DAY WARRANTY TACP warrants this Digital Media Server DMS against defects in materials or workmanship for a period of ninety 90 days after the date of original retail purchase of the DMS DURING THIS PERIOD TACP WILL AT TACP S OPTION REPAIR OR REPLACE A DEFECTIVE DMS WITH A NEW OR REFURBISHED DMS WITHOUT CHARGE TO YOU FOR PARTS OR LABOR YOU MUST DE...

Page 181: ...ties Reception problems caused by inadequate antenna systems are your responsibility 5 Warranties extend only to defects in materials or workmanship as limited above and do not extend to any DMS units or parts that have been lost or discarded by you or to damage to the DMS or parts caused by fires misuse accident Acts of God such as lightning or fluctuations in electric power improper installation...

Page 182: ...nd requirements adopted by ACTA A compliant telephone cord and modular plug is provided with this product It is designed to be connected to a compatible modular jack that is also compliant See installation instructions for details The REN is used to determine the number of devices that may connect to a telephone line Excessive RENs on a telephone line may result in the devices not ringing in respo...

Page 183: ...ink laundry tub in a wet basement or near a swimming pool etc 6 An appliance and cart combination should be moved with care Quick stops excessive force and uneven surfaces may cause the appliance and cart combination to overturn 7 Tilt Stability All televisions must comply with recommended international global safety standards for tilt and stability properties of their cabinet design Do not compro...

Page 184: ...aerosol cleaners use a damp cloth for cleaning If the product comes in contact with any liquid unplug the phone line and the power adapter and let the unit dry thoroughly before plugging it back in 15 Power Source This product should be operated only from the type of power source indicated on the marking label or in this guide If you are not sure of the type of power supply to your home consult yo...

Page 185: ...you must give the recipients all the rights that you have You must make sure that they too receive or can get the source code And you must show them these terms so they know their rights We protect your rights with two steps 1 copyright the software and 2 offer you this license which gives you legal permission to copy distribute and or modify the software Also for each author s protection and ours...

Page 186: ...no warranty or else saying that you provide a warranty and that users may redistribute the program under these conditions and telling the user how to view a copy of this License Exception if the Program itself is interactive but does not normally print such an announcement your work based on the Program is not required to print an announcement These requirements apply to the modified work as a who...

Page 187: ...it However nothing else grants you permission to modify or distribute the Program or its derivative works These actions are prohibited by law if you do not accept this License Therefore by modifying or distributing the Program or any work based on the Program you indicate your acceptance of this License to do so and all its terms and conditions for copying distributing or modifying the Program or ...

Page 188: ... for permission For software which is copyrighted by the Free Software Foundation write to the Free Software Foundation we sometimes make exceptions for this Our decision will be guided by the two goals of preserving the free status of all derivatives of our free software and of promoting the sharing and reuse of software generally NO WARRANTY 11 Because the program is licensed free of charge ther...

Page 189: ...ision version 69 Copyright C year name of author Gnomovision comes with ABSOLUTELY NO WARRANTY for details type show w This is free software and you are welcome to redistribute it under certain conditions type show c for details The hypothetical commands show w and show c should show the appropriate parts of the General Public License Of course the commands you use may be called something other th...

Page 190: ...e the information is being transferred you can hang up wait about 45 seconds and pick up your telephone again The DVR will disconnect and allow you to place your call You can also interrupt the transfer at any time by temporarily unplugging the phone line from the DVR If the transfer is interrupted it will resume at a later time INTERACTIVE PROGRAM GUIDE The interactive program guide IPG features ...

Page 191: ...APPENDIX A Front and Back Panel Reference Specifications Front Panel Reference 184 Back Panel Reference 186 Specifications 188 ...

Page 192: ... button corresponds to the directional arrows and SELECT button on the DMS remote Move the button up down left and right to highlight items on a screen Press the button to select an item Disc Tray Place DVDs and CDs in the disc tray with the label side facing up HDD indicator light A red light indicates that a program is recording to the Now Playing list A yellow light indicates the DMS is respond...

Page 193: ...on skips to the next chapter or track PAUSE While playing a DVD or CD press PAUSE to temporarily stop playback STOP While playing a DVD or CD press STOP to halt playback Status Display Information or messages about the the Digital Media Server s activity are shown on the status display While playing a DVD or CD title track and chapter information is displayed along with elapsed or remaining time W...

Page 194: ...es the phone line to get program information and other data from the TiVo service Control Out Serial Connects to cable or satellite box not available on all cable or satellite boxes This allows the DMS to change channels on a cable or satellite box Control Out IR Connects to cable or satellite box IR stands for infrared This connection allows the DMS to change channels on your cable or satellite b...

Page 195: ...udio Use a Composite A V cable supplied Digital Audio Output Connects to A V receiver Use an Optical Digital Audio cable not supplied to connect the DMS to a Dolby Digital compatible A V receiver S Video Output Connects to TV or VCR If you use an S Video cable not supplied for video you will need to connect a separate cable for audio S Video Input Connects to cable or satellite box The DMS can rec...

Page 196: ...r Female RF Bypass Out F Connector Female Expansion Port USB 2 Telephone RJ 11 female 2 wire Control Out 3 5mm mini jack sockets 2 Power 120VAC 60Hz 59W Ambient external Operating Temperature 15C to 35C Operating Humidity 5 to 80 Dimensions 16 5 w X 13 25 d X 3 3 h Remote Control 37 Buttons Storage ATA IDE Hard Drive CAUTION TO PREVENT ELECTRICAL SHOCK MATCH WIDE BLADE OF PLUG TO WIDE SLOT AND FUL...

Page 197: ...Index ...

Page 198: ...ing recording options 97 channel banner 68 icons and 52 viewing 52 channel changing settings 69 channel lists customizing 69 setting up 69 Channel Settings screen 68 channels Guide Options and 98 locking channels with Parental Controls 73 troubleshooting 136 Channels You Receive customize channels and 69 Guided Setup and 24 code search performing 79 82 Composite A V cables when to choose 4 Composi...

Page 199: ... format and 23 introduction to 22 IR Test screen and 6 repeating 89 satellite providers and 23 setup call and 23 tips and troubleshooting 22 H home network connecting 116 settings 121 troubleshooting 149 I icons See inside back cover INSTANT REPLAY button 50 IP address 127 IR code what it does 6 IR tent building an IR tent 7 optimizing IR control 6 K Keep Until 55 L lights on the DMS front panel 8...

Page 200: ...ferring between DVRs 113 progressive output setting 75 R Rating Settings Movies and 72 TV Content and 72 TV Movies and 72 RECORD button 50 recording capacity actual 188 Recording History 42 Recording Options 94 Keep At Least 95 Keep At Most 95 Keep Until 95 list of 95 Overtime Scheduler 95 setting 94 Show Type 95 Start Recording 95 Stop Recording 95 recording options changing 97 recording quality ...

Page 201: ...en 88 T TCP IP settings 124 television audio 68 time how the DMS s clock is set 141 TiVo Central Online 100 TiVo Desktop application 114 TiVo PlusTM service 147 TiVo Privacy Policy 162 TiVo service questions about 147 TiVo Service Agreement 162 164 TiVo Suggestions 108 TiVolution Magazine 36 To Do List 42 tone pulse setting 86 troubleshooting screens 88 TV aspect ratio 76 TV INPUT button programmi...

Page 202: ...o CD is inserted Indicates a playable music CD is inserted Orange with black border Indicates a DVD is currently recording To Do List and View Upcoming Episodes These icons appear beside programs scheduled to be recorded Program is an individual recording not part of a Season Pass or WishList In other places it means an item has been selected Program will be recorded as part of a Season Pass Progr...

Page 203: ...o be deleted when space is needed Now Playing Plain folder contains more than one episode of the same series Folder with red dot for any group that includes a program that is currently recording or transferring Folder with blue star contains one or more programs recorded by a WishListTM search Folder with Thumbs UpTM contains all programs recorded as TiVo Suggestions DVR for a DVR on your network ...

Page 204: ...te Customer Support contact information in the Troubleshooting chapter of this guide Online Customer Support Check the Toshiba support site or the TiVo support site TiVo Customer Support Using TiVo PlusTM service features Your channel lineup and channel lists Your TiVo service account and billing issues Online scheduling and Home Media features www tivo com support Toshiba Customer Support Using T...

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