
2.21 Web camera Troubleshooting
2 Troubleshooting Procedures
2.21 Web camera Troubleshooting
To check if the computer’s web camera is malfunctioning or not, follow the troubleshooting
procedures below as instructed.
Procedure 1: Check on Windows OS
Procedure 2: Connector Check and Replacement Check
Procedure 1
Check on Windows OS
Use the software, Camera Assistant Software, which is originally prepared in the computer to
check if the web camera can record/replay still images and moving images (including sound)
without problems.
When the Camera Assistant Software is installed, the menu will stay on the screen
but hide at the left edge of the screen. Move the pointer to the left on the screen to
show the menu. When the menu appears, double-click the icon for Web Camera to
operate the web camera.
If any troubles occur on recording/replaying of still or moving images, perform
Procedure 2.
Procedure 2
Connector Check and Replacement Check
The connection of cables, web camera and microphone may be defective. Otherwise, they
may be faulty. disassemble the computer following the steps described in Chapter 4 and
perform the following checks.
Check 1
If the connection is loose, reconnect it firmly and check each connection. If the
problem still occurs, perform Check 2.
QOSMIO G40 Maintenance Manual (960-632)
[CONFIDENTIAL] 2-67
Summary of Contents for Qosmio G50 Series
Page 10: ...x CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...
Page 44: ...1 Hardware Overview 1 9 AC Adapter 1 30 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 45: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...
Page 46: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 2 ...
Page 50: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 121: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...
Page 122: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 3 ...
Page 126: ...3 Tests and Diagnostics 3 vi CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 208: ...3 Tests and Diagnostics 3 31 SETUP 3 82 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 222: ...3 Tests and Diagnostics 3 31 SETUP 3 96 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 223: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...
Page 224: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 4 ...
Page 230: ...4 Replacement Procedures 4 viii CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 351: ... CONFIDENTIAL Appendices ...
Page 352: ...Appendices App ii CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 438: ...Appendices Appendix E Key Layout E 2 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 440: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...
Page 446: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G50 Maintenance Manual 960 683 ...