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2 Troubleshooting Procedures

2.6 2.5” HDD Troubleshooting

2-44

[CONFIDENTIAL]

QOSMIO G30 Maintenance Manual (960-546)

2.6 2.5” HDD Troubleshooting

To check if the 2.5” HDD is malfunctioning or not, follow the troubleshooting procedures
below as instructed.

Procedure 1:  Partition Check
Procedure 2:  Message Check
Procedure 3:  Format Check
Procedure 4:  Diagnostic Test Program Execution Check
Procedure 5:  Connector Check and Replacement Check

CAUTION: The contents of the hard disk will be erased when the 2.5”HDD

troubleshooting procedures are executed. Transfer the contents of the hard
disk to floppy disks or other storage drive(s). For the backup, refer to the
User’s Manual.

Procedure 1

Partition Check

Insert the Toshiba MS-DOS system disk and start the computer. Perform the following
checks:

Check 1 Input

C:

and press

Enter

. If you cannot change to drive C, go to Check 2. If you

can change to drive C, go to Procedure 2.

Check 2 Input

FDISK

and press

Enter

. Choose Display Partition Information from the

FDISK menu. If drive C is listed in the Display Partition Information, go to Check
3. If drive C is not listed, return to the FDISK menu and choose the option to
create a DOS partition or a logical DOS drive on drive C. If the problem still
occurs, go to Procedure 2.

Check 3 If drive C is listed as active in the FDISK menu, go to Check 4. If drive C is not

listed as active, return to the FDISK menu and choose the option to set the active
partition for drive C. Then go to Procedure 2.

Check 4 Remove the system disk from the FDD and reboot the computer. If the problem

still occurs, go to Procedure 2. Otherwise, the 2.5” HDD is operating normally.

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Summary of Contents for Qosmio G30

Page 1: ... CONFIDENTIAL 1 Toshiba Personal Computer QOSMIO G30 Maintenance Manual TOSHIBA CORPORATION File Number 960 546 ...

Page 2: ... of International Business Machines Corporation Intel Intel SpeedStep Intel Core Celeron and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries regions Windows and Microsoft are registered trademarks of Microsoft Corporation Photo CD is a trademark of Eastman Kodak Sonic RecordNow and Sonic PrimeTime are registered tra...

Page 3: ...ates the existence of a hazard that could result in bodily injury if the safety instruction is not observed CAUTION Caution indicates the existence of a hazard that could result in property damage if the safety instruction is not observed NOTE Note contains general information that relates to your safe maintenance service Improper repair of the computer may result in safety hazards Toshiba require...

Page 4: ...FRU problems Chapter 3 Test and Diagnostics describes how to perform test and diagnostic operations for maintenance service Chapter 4 Replacement Procedures describes the removal and replacement of the FRUs Appendices The appendices describe the following Handling the LCD module Board layout Pin assignment Keyboard Scan Character Codes Key layout Wiring diagrams BIOS Rewrite procedures EC KBC Rewr...

Page 5: ...ars on the keyboard is printed in boldface type Key operation Some operations require you to simultaneously use two or more keys We identify such operations by the key top symbols separated by a plus sign For example Ctrl Pause Break means you must hold down Ctrl and at the same time press Pause Break If three keys are used hold down the first two and at the same time press the third User input Te...

Page 6: ... 1 Troubleshooting 2 1 2 2 Troubleshooting Flowchart 2 3 2 3 Power Supply Troubleshooting 2 8 2 4 System Board Troubleshooting 2 18 2 5 USB FDD Troubleshooting 2 40 2 6 2 5 HDD Troubleshooting 2 44 2 7 Keyboard Troubleshooting 2 49 2 8 Touch pad Troubleshooting 2 51 2 9 Display Troubleshooting 2 53 2 10 Optical Disk Drive Troubleshooting 2 56 2 11 Modem Troubleshooting 2 57 2 12 LAN Troubleshootin...

Page 7: ...t Names 3 19 3 7 System Test 3 21 3 8 Memory Test 3 23 3 9 Keyboard Test 3 24 3 10 Display Test 3 25 3 11 Floppy Disk Test 3 28 3 12 Printer Test 3 30 3 13 Async Test 3 32 3 14 Hard Disk Test 3 33 3 15 Real Timer Test 3 36 3 16 NDP Test 3 38 3 17 Expansion Test 3 39 3 18 CD ROM DVD ROM Test 3 41 3 19 Error Code and Error Status Names 3 42 3 20 Hard Disk Test Detail Status 3 45 3 21 ONLY ONE TEST 3...

Page 8: ...y module 4 17 4 6 Speaker cover 4 19 4 7 Keyboard 4 20 4 8 Wireless LAN card 4 23 4 9 MDC 4 25 4 10 Bluetooth module 4 27 4 11 Cover assembly 4 28 4 12 Touch pad 4 32 4 13 Internal microphone 4 35 4 14 Volume board 4 36 4 15 Fingerprint sensor board 4 37 4 16 Switch board 4 39 4 17 Optical disk drive 4 41 4 18 RTC battery 4 47 4 19 JK board 4 48 4 20 LED board 4 50 4 21 System board 4 52 4 22 Spea...

Page 9: ...tch hook 4 77 4 34 Display rear cover 4 78 4 35 Hinge 4 79 4 36 Fluorescent lamp 4 81 Appendices Appendix A Handling the LCD Module A 1 Appendix B Board Layout B 1 Appendix C Pin Assignment C 1 Appendix D Keyboard Scan Character Codes D 1 Appendix E Key Layout E 1 Appendix F Wiring Diagrams F 1 Appendix G BIOS Rewrite procedures G 1 Appendix H EC KBC Rewrite procedures H 1 Appendix I Reliability I...

Page 10: ...x CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 11: ... CONFIDENTIAL Chapter 1 Hardware Overview ...

Page 12: ...1 Hardware Overview 1 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 1 Hardware Overview ...

Page 13: ... Disk Drive 1 10 1 4 Optical Drive 1 12 1 4 1 DVD Super Multi Drive supporting Double Layer 1 12 1 4 2 HD DVD Drive 1 14 1 5 Keyboard 1 16 1 6 TFT Color Display 1 17 1 6 1 LCD Module 1 17 1 6 2 FL Inverter Board 1 18 1 7 Power Supply 1 19 1 8 Batteries 1 22 1 8 1 Main Battery 1 22 1 8 2 Battery Charging Control 1 23 1 8 3 RTC battery 1 24 1 9 AC Adapter 1 25 ...

Page 14: ...ch HDD specifications 1 11 Table 1 3 DVD Super Multi drive Double Layer outline dimensions 1 12 Table 1 4 DVD Super Multi drive Double Layer specifications 1 13 Table 1 5 HD DVD drive outline dimensions 1 14 Table 1 6 HD DVD drive specifications 1 15 Table 1 7 LCD module specifications 1 17 Table 1 8 FL inverter board specifications 1 18 Table 1 9 Power supply output rating 1 20 Table 1 10 Battery...

Page 15: ...del Intel CoreTM Duo CoreTM Duo 2M 1 66GHz Processor Number T2300 1 83GHz Processor Number T2400 2 00GHz Processor Number T2500 2 16GHz Processor Number T2600 L1 cache 64KB 32KB 32KB L2 cache 2MB Memory Two DDR2 533 DDR2 667 SDRAM slots Memory modules can be installed to provide a maximum of 4GB Memory modules are available in 256MB 512MB 1024MB and 2048MB sizes VGA nVIDIA G72M or G73M is mounted ...

Page 16: ...video OUT connector D port OUT connector HDMI port OUT connector To internal monitor via S video IN connector Monitor IN port Sound system Harman Kardon made stereo speaker is equipped An internal microphone external monaural microphone jack and two stereo headphone jacks one stereo headphone jack can be used also as S PDIF connector are also equipped Battery The RTC battery is equipped inside the...

Page 17: ...modates one 5mm Type II card Based on PC Card Standard supporting CardBus ExpressCard slot The ExpressCard slot accommodates an ExpressCard USB Universal Serial Bus Four USB ports are provided The ports comply with the USB2 0 standard which enables data transfer speeds 40 times faster than USB1 1 standard USB1 1 is also supported Bridge Media slot One SD memory card SDIO card Memory stick PRO xD p...

Page 18: ...NFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 Fingerprint sensor The computer is equipped with a fingerprint sensor and fingerprint authentication utility They enable only person who has registered his her fingerprint to use the computer ...

Page 19: ...ardware Overview Figure 1 1 shows the front of the computer and the system units configuration Figure 1 1 Front of the computer and the system units configuration QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 1 5 ...

Page 20: ...1 Hardware Overview 1 2 System Block Diagram 1 2 System Block Diagram Figure 1 2 shows the system block diagram Figure 1 2 System block diagram 1 6 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 21: ... T2600 L1 cache 64KB 32KB 32KB L2 cache 2MB FSB 667MHz Core voltage 1 300 0 500V Memory Two memory slots capable of accepting DDR2 SDRAM 256MB 512MB 1024MB or 2048MB memory modules for a maximum of 4GB 200 pin small size DIMM 1 8V operation PC4300 DDR2 533 PC5300 DDR2 667 support BIOS ROM Flash memory 8Mbit 512K 16 bit chip 301KB used for Animation 288KB used for system BIOS 64KB used for VGA BIOS...

Page 22: ... Pairs Integrated Serial ATA Host Controller 2 ports 150MB S Integrated IDE Controller Ultra ATA 100 66 33 AC 97 Rev 2 3 Controller USB 1 1 2 0 Controller 8 ports EHCI Enhanced Host Controller Interface Built in LAN Controller Wfm 2 0 IEEE802 3 compliance Power Management ACPI 2 0 compliance SMBus2 0 FWH interface BIOS Low Pin Count LPC interface EC KBC Super I O IRQ controller Serial Interrupt Fu...

Page 23: ... of 54Mbit sec Supports 128 152 bit WEP TV tuner Some signals NTSC PAL and SECAM are supported for worldwide use and MPEG2 hardware encoding function are also supported LAN controller 82562 Ekron 82573L Vidalia Controls LAN and supports 1000Base T Gigabit Ethernet 100BASE TX Fast Ethernet 10BASE T Ethernet MODEM Askey made 1456VQL4 FOXCONN made MRT60M893 02 x 1 Supported by Azallia MDC 1 5 using t...

Page 24: ...rameter FUJITSU G8BC00028410 FUJITSU G8BC00028610 FUJITSU G8BC00028810 FUJITSU G8BC00028A10 Width mm 70 0 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 96 max 101 max Standard value Parameter TOSHIBA HDD2D34BZK01 TOSHIBA HDD2D33BZK01 TOSHIBA HDD2D32BZK01 TOSHIBA HDD2D30BZK01 Width mm 69 85 Height mm 9 5 Depth mm 100 0 Outline dimensions Weight g 98 max 102 max Standard value Parameter S...

Page 25: ...ge seek time Read ms 12 typ Motor startup time s 4 typ Specification Parameter TOSHIBA HDD2D34BZK01 TOSHIBA HDD2D33BZK01 TOSHIBA HDD2D32BZK01 TOSHIBA HDD2D30BZK01 Storage size formatted 40GB 60GB 80GB 100GB Speed RPM 5 400 Data transfer rate Mb s 218 429 236 1 456 0 Data buffer size KB 8 192 16 384 Average seek time Read ms 12 Motor startup time s 4 typ Specification Parameter SEAGATE G8BC0002HC10...

Page 26: ...m 8 speed DVD RW and DVD RW at maximum 4 speed DVD RAM at maximum 5 speed DVD R Double Layer at maximum 2 speed and DVD R Double Layer at maximum 2 4 speeed The DVD Super Multi drive is shown in Figure 1 4 The dimensions and specifications of the DVD Super Multi drive are described in Table 1 3 Table 1 4 Figure 1 4 DVD Super Multi drive Double Layer Table 1 3 DVD Super Multi drive Double Layer out...

Page 27: ...R 8x ZoneCLV DVD R Dual Layer 2 4x CLV DVD RW 4x ZoneCLV DVD RAM 5x ZoneCLV Data transfer speed ATAPI interface MB s PIO mode 16 67 MB s PIO MODE4 supported DMA mode 16 67 MB s Multi word MODE2 supported Ultra DMA mode 33 3 MB s Ultra DMA MODE2 supported CD ROM 150 Random DVD ROM 180 Random Access time ms DVD RAM 280 Random Buffer memory CD CD Audio CD ROM mode1 and mode2 CD ROM XA mode2 form1 and...

Page 28: ...eed and Ultra Speed DVD R and DVD R at maximum 8 speed DVD RW and DVD RW at maximum 4 speed DVD RAM at maximum 3 speed DVD R Double Layer and DVD R Double Layer at maximum 2 4 speed The HD DVD drive is shown in Figure 1 5 The dimensions and specifications of the HD DVD drive are described in Table 1 5 and 1 6 Figure 1 5 HD DVD drive Table 1 5 HD DVD drive outline dimensions Parameter Standard valu...

Page 29: ...3 MB s Ultra DMA MODE2 supported CD ROM 150 Random DVD ROM 160 Random Access time ms DVD RAM 400 Random Buffer memory CD CD DA CD E G CD MIDI CD ROM XA mode2 form1 and form2 CD TEXT CD ROM mode1 and mode2 MIXED MODE CD CD I mode2 form1 and form2 CD I Bridge Photo CD Video CD Multi session CD Photo CD CD Extra CD R CD RW Portfolio Supported disk format DVD DVD ROM DVD 5 DVD 9 DVD 10 DVD 18 DVD R Si...

Page 30: ...ounted on the system unit The keyboard is connected to membrane connector on the system board and controlled by the keyboard controller Figure 1 6 is a view of the keyboard Figure 1 6 Keyboard See Appendix E for details of the keyboard layout 1 16 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 31: ...a view of the LCD module and Table 1 7 lists the specifications Figure 1 7 LCD module Table 1 7 LCD module specifications Specifications Item LG Philips G33C0002V110 Number of Dots 1 440 W x 900 H Dot spacing mm 0 255 H x 0 255 V Display range mm 367 2 W x 229 5 H Outline dimensions 382 2 w x 246 8 H x 9 7 typ 10 0 max D Specifications Item SHARP G33C00034110 Number of Dots 1 920 W 1 200 H Dot spa...

Page 32: ... inverter board supplies a high frequency current to illuminate the LCD module FL Table 1 8 lists the FL inverter board specifications Table 1 8 FL inverter board specifications Specifications Item G71C0004F410 Voltage V 5 DC Input Power W 18 Voltage V 900 rms Power W VA 7 10 x 2 output Output Current f 70KHz mA 7 rms x 2 output ...

Page 33: ...ly AC adapter is connected to the computer 2 Detects DC output and circuit malfunctions 3 Controls the battery icon and DC IN icon 4 Turns the battery charging system on and off and detects a fully charged battery 5 Turns the power supply on and off 6 Provides more accurate detection of a low battery 7 Calculates the remaining battery capacity 8 Controls the transmission of the status signal of th...

Page 34: ...V 2 5 No No No SVP LAN2R5 E2V 2 5 Yes Yes No No LAN MR0R9 B0V 0 9 Yes No No MCH DDR2 SDRAM 0R9 P0V 0 9 No No No DDR2 SDRAM P3V 3 3 No No No Clock Generator Thermal Sensor MCH SDRAM SPD ICH7 M HDD PC Card Cont PC Card Power TV Tuner PCI e Mini Card FWH LED LCD GPU SVP STAC9200 E3V 3 3 Yes Yes No No ICH7 M PCI e Mini Card MDC S3V 3 3 Yes Yes No EC KBC CRD E3V 3 3 Yes Yes No No Express Card CRD P3V 3...

Page 35: ...s No Name Voltage V Power OFF Suspend mode Power OFF Boot mode No Battery Object BCAS P5V 5 No No No BCAS MCE E5V 5 Yes Yes No No MCE Module M5V 5 Yes Yes No LED MCV 5 Yes Yes No PSC TUNER P5V 5 No No No WW Tuner TUNER2 P5V 5 No No No ISDB t Tuner SND P5V 5 No No No AN12941A A4R7 P4V 4 7 No No No STAC9200 AN12941A R3V 2 0 3 5 Yes Yes Yes ICH7 M RTC ...

Page 36: ...ry specifications Battery Name Battery Element Output Voltage Capacity G71C00063210 G71C00063110 Lithium ion 6 cell 10 8V 4 700mAh G71C00064210 Main battery G71C00064110 Lithium ion 9 cell 10 8V 7 050mAh Real time clock RTC battery GDM710000041 Nickel hydrogen 2 4V 16mAh 1 8 1 Main Battery The main battery is the primary power supply for the computer when the AC adapter is not connected In Standby...

Page 37: ...equired for charges of main battery Battery type Quick charge Normal charge Battery 6cell 4 700mAh About 3 0 to 3 5 or longer hours Battery 9cell 7 050mAh About 3 0 hours About 3 0 to 5 0 or longer hours Charge is stopped in the following cases 1 The main battery is fully charged 2 The main battery is removed 3 Main battery or AC adapter voltage is abnormal 4 Charging current is abnormal Data pres...

Page 38: ...des the power supply to maintain the date time and other system information in memory Table 1 13 lists the Time required for charges of RTC battery and data preservation time Table 1 13 Time required for charges of RTC battery Condition Time Power ON Lights Power LED About 8 hours Data preservation tome Full charged About 30 days ...

Page 39: ... charge the battery Table 1 14 lists the AC adapter specifications Table 1 14 AC adapter specifications Parameter Specification G71C0002R710 G71C0002R810 2 pin G71C00067210 G71C00067110 3 pin Power 120W Peak 150W Input voltage AC 100V 240V Input frequency 50Hz 60Hz Input current 1 7A or less Output voltage 15 0V Output current 8 0A ...

Page 40: ...1 Hardware Overview 1 9 AC Adapter 1 26 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 41: ... CONFIDENTIAL Chapter 2 Troubleshooting Procedures ...

Page 42: ...2 Troubleshooting Procedures 2 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 2 ...

Page 43: ...e 4 Replacement Check 2 39 2 5 USB FDD Troubleshooting 2 40 Procedure 1 FDD Head Cleaning Check 2 40 Procedure 2 Diagnostic Test Program Execution Check 2 41 Procedure 3 Connector Check and Replacement Check 2 42 2 6 2 5 HDD Troubleshooting 2 44 Procedure 1 Partition Check 2 44 Procedure 2 Message Check 2 45 Procedure 3 Format Check 2 46 Procedure 4 Diagnostic Test Program Execution Check 2 47 Pro...

Page 44: ... 59 Procedure 1 Diagnostic Test Program Execution Check 2 59 Procedure 2 Connector Check and Replacement Check 2 59 2 13 Wireless LAN Troubleshooting 2 60 Procedure 1 Transmitting Receiving Check 2 60 Procedure 2 Antennas Connection Check 2 61 Procedure 3 Replacement Check 2 62 2 14 Bluetooth Troubleshooting 2 63 Procedure 1 Transmitting Receiving Check 2 63 Procedure 2 Antennas Connection Check 2...

Page 45: ...t 2 76 Procedure 4 Connector Check and Replacement Check 2 77 Figures Figure 2 1 Troubleshooting flowchart 2 4 Figure 2 2 A set of tool for debug port test 2 21 Tables Table 2 1 Battery icon 2 8 Table 2 2 DC IN icon 2 9 Table 2 3 Error code 2 11 Table 2 4 Debug port Boot mode error status 2 22 Table 2 5 Debug port Suspend mode error status 2 32 Table 2 6 Debug port Resume mode error status 2 35 Ta...

Page 46: ...2 Troubleshooting Procedures 2 vi CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 47: ...g the system board it is necessary to execute the subtest 03 DMI Information save of the 3 4 Setting of the hardware configuration in Chapter 3 After replacing the system board it is necessary to execute the subtest 04 DMI Information recovery and subtest 08 System configuration display of the 3 4 Setting of the hardware configuration in Chapter 3 Also update with the latest EC KBC as described in...

Page 48: ...nnections in the figure of board and module connection in and after 2 3 Power Supply Troubleshooting 1 Cable connection is described in the figure as line 2 Pin connection is described in the figure as arrow e g Connection of modem 2 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 49: ...r determining which troubleshooting procedures to execute Before going through the flowchart steps verify the following Ask him or her to enter the password if a password is registered Verify with the customer that Toshiba Windows is installed on the hard disk Non Windows operating systems can cause the computer to malfunction Make sure all optional equipment is removed from the computer ...

Page 50: ...2 Troubleshooting Procedures 2 2 Troubleshooting Flowchart Figure 2 1 Troubleshooting flowchart 1 2 2 4 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 51: ...2 2 Troubleshooting Flowchart 2 Troubleshooting Procedures Figure 2 1 Troubleshooting flowchart 2 2 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 2 5 ...

Page 52: ...2 6 4 If an error is found on the keyboard test DIAGNOSTICS TEST and pressed key display test ONLY ONE TEST perform the Keyboard Troubleshooting Procedures in Section 2 7 5 If an error is found on the touch pad test ONLY ONE TEST perform the touch pad Troubleshooting Procedures in Section 2 8 6 If an error is detected on the display test perform the Display Troubleshooting Procedures in Section 2 ...

Page 53: ...Procedures in Section 2 3 2 If a malfunction is detected on the TV turner perform the TV turner Troubleshooting Procedures in Section 2 16 3 If a malfunction is detected on the Bridge media perform the Bridge media Slot Troubleshooting Procedures in Section 2 17 4 If a malfunction is detected on the PCI ExpressCard perform the PCI ExpressCard Troubleshooting Procedures in Section 2 18 5 If a malfu...

Page 54: ...Power Status Check The following icons indicate the power supply status Battery icon DC IN icon The power supply controller displays the power supply status with the Battery icon and the DC IN icon as listed in the tables below Table 2 1 Battery icon Battery icon Power supply status Lights orange Battery is charged and the external DC is input It has no relation with ON OFF of the system power Lig...

Page 55: ...ction the DC IN icon blinks orange It shows an error code When the icon is blinking perform the following procedure 1 Remove the battery pack and the AC adapter 2 Re attach the battery pack and the AC adapter If the icon is still blinking after the operation above check the followings Check 1 If the DC IN icon blinks orange go to Procedure 2 Check 2 If the DC IN icon does not light go to Procedure...

Page 56: ...orange The blink pattern indicates an error as shown below Start Off for 2 seconds Error code 8 bit 1 On for one second 0 On for half second Interval between data bits Off for half second The error code begins with the least significant digit Example Error code 11h Error codes are given in hexadecimal format Start 2 10 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 57: ... Main battery 3 h 2nd battery 4 h S3V output 5 h E5V output 6 h E3V output 7 h 1R5 E1V output 8 h 1R8 B1V output 9 h PPV output A h PTV output B h 1R5 E1V output C h PGV output D h 1R5 P1V SVP P1V output E h 1R5 P1V AVP PFV output F h DC power supply AC adapter Error code Meaning 10h AC Adapter output voltage is over 16 5V 11h Common Dock output voltage is over 16 5V 12h Current from the DC power ...

Page 58: ...ery discharge current is over 0 5A 33h Second battery charge current is over 4 3A 34h Abnormal current has been sensed 35h Second battery charge current is over 0 3A when the charging is off S3V output Error code Meaning 40h S3V voltage is over 3 47V 45h S3V voltage is under 3 14V 46h S3V voltage is under 3 14V or less when the computer is booting up E5V output Error code Meaning 50h E5V voltage i...

Page 59: ...R5 E1V voltage is under 1 275V when the computer is powered on 72h 1R5 E1V voltage is under 1 275V when the computer is booting up 73h 1R5 E1V voltage is over 1 275V when EV power is maintained 1R8 B1V Error code Meaning 80h 1R8 B1V voltage is over 3 00V 81h 1R8 B1V voltage is under 1 53V when the computer is powered on 82h 1R8 B1V voltage is under 1 53V when the computer is booting up 84h 1R8 B1V...

Page 60: ... 1R5 E1V voltage is under 1 275V when the computer is booting up B4h 1R5 E1V voltage is under 1 275V when EV power is maintained PGV output Error code Meaning C0h PGV voltage is over 1 62V when the computer is powered on off C1h PGV voltage is under 0 68V when the computer is powered on C2h PGV voltage is under 0 68V when the computer is booting up C4h PGV voltage is under 0 68V when EV power is m...

Page 61: ... under 1 248V when the computer is booting up AVP PFV voltage is under 7 080V when the computer is booting up Miscellaneous Error code Meaning F0h The sub clock does not oscillate Check 2 In the case of error code 10h or 12h Make sure the AC adapter and AC power cord are firmly plugged into the DC IN 15 V socket and wall outlet If the cables are connected firmly go to the following step Connect a ...

Page 62: ...oes not light go to Procedure 4 Procedure 4 Charging Check Check if the power supply controller charges the battery pack properly Perform the following procedures Check 1 Make sure the AC adapter is firmly plugged into the DC IN jack Check 2 Make sure the battery pack is properly installed If it is properly installed go to Check 3 Check 3 The battery pack may be completely discharged Wait a few mi...

Page 63: ...puter follow the steps described in Chapter 4 Replacement Procedures When AC adapter is connected Check 1 AC adapter may be faulty Replace the AC adapter with a new one If the problem still occurs perform Check 2 Check 2 System board may be faulty Replace the system board with a new one When AC adapter is not connected When driving with battery pack Check 1 Battery pack may be faulty Replace it wi...

Page 64: ...ng This section describes how to determine if the system board is malfunctioning or not Start with Procedure 1 and continue with the other procedures as instructed The procedures described in this section are Procedure 1 Message Check Procedure 2 Debugging Port Check Procedure 3 Diagnostic Test Program Execution Check Procedure 4 Replacement Check ...

Page 65: ...the F1 key as the message instructs the SETUP screen appears to set the system configuration If error message b appears often when the power is turned on replace the RTC battery If any other error message is displayed perform Check 2 a Bad HDD type Check system Then press F1 key b Bad RTC battery Check system Then press F1 key c Bad configuration Check system Then press F1 key d Bad memory size Ch...

Page 66: ...or 21 is displayed go to the HDD Troubleshooting Procedures If error message 22 is displayed go to the USB FDD Troubleshooting Procedures 1 PIT ERROR 2 MEMORY REFRESH ERROR 3 TIMER CH 2 OUT ERROR 4 CMOS CHECKSUM ERROR 5 CMOS BAD BATTERY ERROR 6 FIRST 64KB MEMORY ERROR 7 FIRST 64KB MEMORY PARITY ERROR 8 VRAM ERROR 9 SYSTEM MEMORY ERROR 10 SYSTEM MEMORY PARITY ERROR 11 EXTENDED MEMORY ERROR 12 EXTEN...

Page 67: ...refer to Chapter 4 2 Connect the debug port test cable and RS 232C cross cable to the test board 3 Connect the RS 232C cross cable to the PC that displays the results 4 Boot the computer in MS DOS mode 5 Execute GETDPORT COM in the text menu in CPU REAL mode Insert the FD for starting D port into FDD and input FD starting drive dport The D port status is displayed in the following form 6 When the ...

Page 68: ...o protected mode Boot block checksum skip when returned to S3 halts when error F000h CHECK SUM CHECK Checksum other than boot block skip when returned to S3 F001h EC KBC rewrite check If rewrite is requested go to BIOS rewrite process Initialization of SC HLT at DPORT F003H or F004H when error occurs F002h Key input skipped when returned from S3 When a key is pressed check if it is Tilde key or Ta...

Page 69: ...inks orange cycle 8s on 4s off 4s HLT after BEEP is sounded for 30s Dport F00BH Prohibition of USB BEEP Key input Waiting for key input FDC reset Setting parameters for 2HD 1 44MB Reading of first sector If it is the data of 1 44MB 2HD the media type is definite Setting of parameters for 2DD 720KB Retrieval of CHGBIOSA EXE from the root directory Directory start header and calculates the sector Re...

Page 70: ...val to 30μs Check of DRAM type and size at cold boot When unsupported memory is connected becoming HLT after beep sound HLT when DRAM size is 0 F101h SM RAM stack area test HLT When it can not be used as a stack Cache configuration Cache permission L1 L2 Cache CMOS access test at cold boot HLT when an error is detected Battery level check of CMOS CMOS checksum check Initialization of CMOS data 1 S...

Page 71: ...S HLT when error occurs F104h Security check SMRAM initialization APIC initialization WakeUp factor check SMRAM base rewriting and CPU state map saving for BIOS F105h Permission of SMI based on ASMI PIT test Cold boot only and initialization Setting of test pattern to channel 0 of PIT 0 Check whether the set test pattern can be read Initialization of PIT channel 0 Setting of timer interruption int...

Page 72: ...heckSum ROM CMOS Control of excess of rated input power AC adapter rated over current control CPU Initialization Saving memory configuration to buffer Reading of EC version Update of flash ROM type ACPI table initialization for execution of option ROM Setting of IDE device operation mode Setting of AC 97 Azalia operation mode Initialization of temperature control information KBC initialization VGA...

Page 73: ...INIT_PCI completion SVP initialization For models supporting SVP CMOS data initialization 2 PnP initialization Setting of setup items Waiting for the completion of Multi box status check For models supporting SVP F109h H W setting based on resource Task generation for waiting PnP resource making completion PC card slot initialization SIO initialization For models supporting SIO PnP H W initializat...

Page 74: ... of NDP Initialization of system Storing of CMOS error information to IRT_ERR_STS_BUF Controlling CD POWER SW model supporting CD play Timer initialization start EC initialization Reading of battery information F10Fh INIT_SYSTEM Update of system BIOS Update EDID information for LCD Waiting for VGA chip initialization completion VGA BIOS initialization Waiting for VGA power on F110h INIT_DISPLAY Wa...

Page 75: ... completion I O LOCK Processing model supporting I O LOCK In the case of Reboot Initialization of ATA priority Check of key input during IRT waiting for KBC initialization completion Input of password waiting for HDD initialization completion I O LOCK Processing For models supporting I O LOCK F11Eh In the case of Boot TPM Initialization For models supporting TPM F11Fh EX_IO_ROM_CHECK Check of opti...

Page 76: ... Runtime side Update of check sum on Runtime side Hibernation branch For models supporting BIOS Hibernation Initialization of Bluetooth For models supporting Bluetooth Check of existence of object maintenance cards Prohibition of unused PC cards Setting Wakeup status data for ACPI HW initialization before Boot Waiting for initialization completion Notifies the DVI connection status to VGA BIOS For...

Page 77: ...60 546 CONFIDENTIAL 2 31 Table 2 4 Debug port Boot mode error status 10 10 D port status Inspection items Details F120h Post processing of PRE_BOOT_SETUP Clears PWRBTN_STS Enables POWER Button F122h Initialization of SC Clearness of IRT status F124h Update of Checksum on Runtime side F1FFh End ...

Page 78: ...g to transmit periodically extension command every 25 seconds not to generate time out of power off Clears resume power off status Storing and initializing of special configuration register Prohibits clock control Recognition of suspending for boot resume F131h Branch of resume mode DPORT F132h or boot mode DPORT F133h F132h Powering off during resuming Halt of HC Starts sequence for storing displ...

Page 79: ...7h Transition to S5 of Bluetooth boot For models supporting Bluetooth Suspending of boot resume for PnP Stores PnP resource information into Flash ROM F138h Suspending of boot resume for password Stores password information into Flash ROM F139h Waiting for completion of suspending for HDD password Prohibition of PCI arbiter Setting of Wakeup event Power off of PC card Re setting backup current For...

Page 80: ... boot Acquires how to turn the power off Resets by EC when required Makes not to send Eject Power Off command when turning the power off by the date check of alarm power on Prohibition of all SMI Initializing of special register in suspend F13Ch Calculates the check sum of SMRAM and stores it in SMRAM Calculates the checksum of system BIOS in the IRT side Checksum does not match during IRT and Run...

Page 81: ...o 664Hz Measuring CPU clock Permission of SMI other than auto off function Control of excess of rated input power Control of battery discharging current 1CmA Control of excess of rated current of AC adapter Dividing for measuring of IRT time Setting to clock generator Check of parameter block A Initializing of CPU Updating micro code Judge of CPU type Check of supporting Geyserville Sets the CPU c...

Page 82: ... VGA power down control because the VGA configuration can not be seen Processing of RESUME for PCI Recovery of PCMCIA card Error when an ATA card is pulled out Resume error DPORT F17Bh Recovery of each device 1 Executing of dividing process of device detection of PC card Check of HDD pack connection Resume error when HDD is mounted DPORT F172h F124h Start of IDE device resume sequence Recovery of ...

Page 83: ...g or waiting for the completion Notifies the DVI connection status to VGA BIOS Setting battery saving mode Setting of date Waiting for the completion of Bluetooth initializing for models supporting Bluetooth Renewal of Wakeup factor of DMI and SM BIOS structure table Closing PCI device configuration area Cache control Update of parameter block A Process related to CPU Setting of CPU clock to SETUP...

Page 84: ...s flag in Resume process Acquires Wake Up Vector address Clears key buffer Update of date time ACPI mode on Recovery of write protected status before FFFFh In ACPI mode not in ACPI mode Returning to the main process NOTE Status outputted by the test means the last error detected in the debug port test Check 1 If the D port is status F11Eh or F120h is displayed go to HDD Trouble shooting Procedure ...

Page 85: ... test 2 Memory test 3 Keyboard test 4 Display test 5 Floppy Disk test 6 Printer test It is not supported 7 Async test It is not supported 8 Hard Disk test 9 Real Timer test 10 NDP test 11 Expansion test 12 CD ROM DVD ROM test 13 Only One test 14 Wireless LAN test 15 LAN Modem Bluetooth IEEE1394 test 16 Sound test If an error is detected during these tests go to Procedure 4 Procedure 4 Replacement ...

Page 86: ...ck Procedure 3 Connector Check and Replacement Check Procedure 1 FDD Head Cleaning Check FDD head cleaning is one option available in the Diagnostic Program After connecting USB FDD insert the Diagnostics Disk in the floppy disk drive Turn on the computer and run the test And then clean the FDD heads using the cleaning kit If the FDD still does not function properly after cleaning go to Procedure ...

Page 87: ...Table 2 7 If any other errors occur while executing the FDD diagnostics test go to Check 1 Table 2 7 FDD error code and status Code Status 01h Bad command 02h Address mark not found 03h Write protected 04h Record not found 06h Media replaced 08h DMA overrun error 09h DMA boundary error 10h CRC error 20h FDC error 40h Seek error 60h FDD not drive 80h Time out error Not ready EEh Write buffer error ...

Page 88: ...B FDD can be connected to the following 4 ports System board x 4 ports Check 1 Make sure USB FDD is firmly connected to USB port If the connection is loose connect firmly and repeat Procedure 2 If the problem still occurs go to Check 2 NOTE When checking the connection be sure to check it with care for the followings 1 Cable can not be disconnected from the connector 2 Cable is connected straight ...

Page 89: ...nnect USB FDD to other USB port and check if it works properly If it does not work properly perform Check 3 Check 3 USB FDD may be faulty Replace it with a new one If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures ...

Page 90: ...S DOS system disk and start the computer Perform the following checks Check 1 Input C and press Enter If you cannot change to drive C go to Check 2 If you can change to drive C go to Procedure 2 Check 2 Input FDISK and press Enter Choose Display Partition Information from the FDISK menu If drive C is listed in the Display Partition Information go to Check 3 If drive C is not listed return to the F...

Page 91: ... After 5 seconds this message will disappear Check 2 If either of the following messages appears go to Check 3 If the following messages do not appear perform Check 4 Insert system disk in drive Press any key when ready or Non System disk or disk error Replace and press any key when ready Check 3 Using the SYS command of the MS DOS transfer the system to the 2 5 HDD If the system is not transferre...

Page 92: ...e format by the test program refer to the Chapter 3 Check 1 Format the 2 5 HDD using MS DOS FORMAT command Type as FORMAT C S U If the 2 5 HDD can not be formatted perform Check 2 Check 2 Using the MS DOS FDISK command set the 2 5 HDD partition If the partition is not set go to Check 3 If it is set format the 2 5 HDD using MS DOS FORMAT command Check 3 Using the Diagnostic Disk format the 2 5 HDD ...

Page 93: ...es and statuses are described in Table 2 8 If an error code is not displayed but the problem still occurs go to Procedure 5 Table 2 8 2 5 Hard disk drive error code and status Code Status 05 HDD HDC NOT RESET ERROR 07 HDD DRIVE NOT INITIALIZE 09 HDD DMA BOUNDARY ERROR 0B HDD BAD TRACK ERROR BB HDD UNDEFINED ERROR 08 HDD OVERRUN ERROR DRQ ON 01 HDD BAD COMMAND ERROR 02 HDD ADDRESS MARK NOT FOUND 04...

Page 94: ...k 1 Make sure HDD s is are firmly connected to the connector s on the system board If any of the connections are loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 One of HDD s may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures and check the operation If the problem still occurs perform Check 3 Check 3...

Page 95: ...ed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Keyboard Test DIAGNOSTIC TEST and Pressed key display test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure ...

Page 96: ...k 1 Make sure keyboard cable is firmly connected to system board If the connection is loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Keyboard may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 System board may be faulty Replace it with a new one f...

Page 97: ...dures below as instructed Procedure 1 Diagnostic Test Program Execution Check Procedure 2 Connector Check and Replacement Check Procedure 1 Diagnostic Test Program Execution Check Execute the Touch pad test ONLY ONE TEST in the Diagnostic Program Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If an error occurs go to Procedure 2 If an error does no...

Page 98: ...loose reconnect firmly and repeat Procedure 1 If the problem still occurs go to Check 2 Check 2 Touch Pad or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 TP board or the cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures I...

Page 99: ...r to the computer s external monitor port then boot the computer The computer automatically detects the external monitor If the external monitor works correctly the internal LCD may be faulty Go to Procedure 3 If the external monitor appears to have the same problem as the internal monitor system board may be faulty Go to Procedure 2 Procedure 2 Diagnostic Test Program Execution Check The Display ...

Page 100: ...FL cable In addition fluorescent lamp is connected to FL inverter board by HV cable Their cables may be disconnected from system board or FL inverter board Disassemble the computer following the steps described in Chapter 4 Replacement Procedures If the connection is loose reconnect firmly and restart the computer If the problem still occurs go to Procedure 4 2 54 CONFIDENTIAL QOSMIO G30 Maintenan...

Page 101: ...mp may be faulty Replace fluorescent lamp with a new one following the instructions in Chapter 4 Replacement Procedures and test the display again If the problem still occurs perform Check 2 Check 2 LCD FL cable may be faulty Replace FL LCD cable with a new one following the instructions in Chapter 4 Replacement Procedure and test the display again If the problem still occurs perform Check 3 Check...

Page 102: ...cedure 2 Connector Check and Replacement Check The connection may be defective among the optical disk drive and system board Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacement Procedure and perform the following checks Check 1 Make sure optical disk drive is firmly connected to the connector on system board If the connection is loose reconn...

Page 103: ... the test program If any error is detected perform Procedure 2 Procedure 2 Connector Check and Replacement Check MDC Modem Daughter Card is used as the modem for this computer MDC is connected to the system board If modem malfunctions the connection of cable board and module may be defective Otherwise they may be faulty Disassemble the computer following the steps described in Chapter 4 Replacemen...

Page 104: ...e faulty Replace it with a new one If the problem still occurs perform Check 3 Check 3 MDC may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedure If the problem still occurs perform Check 4 Check 4 System board may be faulty Replace it with a new one following the instruction in Chapter 4 Replacement Procedure ...

Page 105: ...to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check and Replacement Check LAN cable is connected to system board If LAN malfunctions the connection of the cable and board may be defective Otherwise they may be faulty Check 1 Make sure LAN cable is firmly connected to the LAN jack on the system board If the problem still occurs perform Chec...

Page 106: ...ck Procedure 3 Replacement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position Check 1 Execute Wireless LAN test program to check the transmitting receiving function of wireless LAN You will need a second computer that can communicate by wireless LAN Perform the test following the instructions described in Ch...

Page 107: ...turn it On If the problem still occurs perform Check 2 Check 2 Make sure wireless LAN card Mini Card is firmly connected to the CN2600 on the system board If the connection is loose connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that wireless LAN antenna cables black and white are firmly connected to the connectors on Wireless LAN card If wi...

Page 108: ...r and then perform the following checks Check 1 Wireless LAN antenna may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Wireless LAN card may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check3 Syst...

Page 109: ...e 3 Replacement Check Procedure 1 Transmitting Receiving Check Before starting the test make sure the wireless communication switch is set in the ON position If the switch is Off turn it On Check 1 Execute Bluetooth test program to check the transmitting receiving function of Bluetooth You will need a second computer that can communicate by Bluetooth Perform the test following the instructions des...

Page 110: ... is Off turn it On If the problem still occurs perform Check 2 Check 2 Make sure that Bluetooth flat cable is firmly connected to the CN4400 on system board If the connection is loose or disconnected connect it firmly and perform Procedure 1 If the problem still occurs perform Check 3 Check 3 Make sure that Bluetooth antenna cable is firmly connected to the connector on Bluetooth module If Bluetoo...

Page 111: ... with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 2 Check 2 Bluetooth flat cable may be faulty Replace it with a new one following the instructions in Chapter 4 Replacement Procedures If the problem still occurs perform Check 3 Check 3 Bluetooth module may be faulty Replace it with a new one following the instructions in Chapte...

Page 112: ...Diagnostic Test Program Execution Check Execute the Sound test in Sound Test program disk Refer to Chapter 3 Tests and Diagnostics for more information on how to perform the test program If any error is detected by the test go to Procedure 2 Procedure 2 Connector Check The connection of sound system is shown in the following figure As the connection may be defective disassemble the computer and ch...

Page 113: ...ement Procedures If the problem still occurs perform Check 7 Check 3 Internal microphone may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 7 Check 4 Speaker may be faulty Replace it with a new one following the steps in Chapter 4 Replacement Procedures If the problem still occurs perform Check 5 Check 5 Speaker...

Page 114: ...heck 2 Check 2 TV antenna cable may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 3 Check 3 Analog TV tuner may be faulty Replace it with a new one following the steps in Chapter 4 If the problem still occurs perform Check 4 Check 4 Analog TV tuner cable may be faulty Replace it with a new one following the steps in Chapter 4 If the ...

Page 115: ...ia can be read If the card is not recognized or data are not red go to Procedure 2 Procedure 2 Connector Check and Replacement Check The Bridge media is connected to IS2101 on the system board Bridge media supports SD memory card SDIO card Memory stick Memory stick Pro xD Picture card Multimedia card Check 1 Bridge media and system board may be disconnected Make sure the Bridge media is firmly ins...

Page 116: ...e following device is recognized on the Device Manager window Marvell Yukon 88E8053E PCI E Gigabit Ethernet Controller 2 2 is displayed in the PC with a built in LAN of Gigabit because the controller is the same one 2 is not displayed in the PC with a built in LAN of 10 100 Megabit 4 After confirmation take a Safety Remove procedure and pull out the Gigabit Ether ExpressCard 2 USB2 0 5in1 ExpressC...

Page 117: ... Procedure 1 to Procedure 3 execute Procedure 4 Procedure 1 Setting Windows Log ON password Procedure 2 Registration of fingerprint Procedure 3 Authentication of fingerprint Procedure 4 Connector Check and Replacement Check CAUTION Scan your finger shown below 1 Put your finger in parallel to the sensor 2 Put your finger on the centerline of the sensor 3 Make sure the first joint of your finger is...

Page 118: ...that has been made in item 2 to item 4 in User Accounts display 6 Select Create a password after displaying What do you want to change about s account 7 Input a password e g password in the box under the message of Type a new password and Type the new password again to confirm after displaying Create a password for s account Click Create Password button 8 In the Create a password for s account dis...

Page 119: ...password which has been input in item 7 of Procedure1 Click Next 4 After displaying Enrollment Hints check off in the box of Run interactive tutorial when proceeding without seeing Tutorial The display of if you want really skip or not the Tutorial appears and then click Skip Tutorial QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 2 73 ...

Page 120: ...aying User s Fingerprint click the box of thumb of right hand A small window of Swipe finger appears then swipe three times 6 The display becomes as follows when the fingerprint is registered correctly Click Next 2 74 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 121: ... User Enrollment dialog you are asked if you want to register one more finger Click No when you do not want to register one more 8 When Advanced Security is displayed click Next 9 When Finish is displayed click Finish QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 2 75 ...

Page 122: ...oftware window click Close Procedure 3 Authentication of fingerprint 1 Turn on the computer Windows starts up 2 In the Windows Log ON window scan the fingerprint of registered finger Make sure that a green check mark is displayed in the box It means you have logged on 2 76 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 123: ...ck 1 Check the FS cable is firmly connected to the connector CN9540 on the FS board and connector CN9530 on the system board If not connect it firmly If the finger sensor is still not functioning properly perform Check 2 Check 2 The FS cable may be faulty Replace it with a new one If the problem persists perform Check 3 Check 3 The FS board may be faulty Replace it with a new one If the problem pe...

Page 124: ...2 Troubleshooting Procedures 2 19 Fingerprint sensor 2 78 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 125: ... CONFIDENTIAL Chapter 3 Tests and Diagnostics ...

Page 126: ...3 Tests and Diagnostics 3 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 3 ...

Page 127: ...RAID configuration 3 8 3 3 1 Explanation of the screen display 3 8 3 3 2 Check of the screen display 3 10 3 3 3 Specification of the failed HDD 3 12 3 4 Setting of the hardware configuration 3 16 3 5 Heatrun Test 3 18 3 6 Subtest Names 3 19 3 7 System Test 3 21 3 8 Memory Test 3 23 3 9 Keyboard Test 3 24 3 10 Display Test 3 25 3 11 Floppy Disk Test 3 28 3 12 Printer Test 3 30 3 13 Async Test 3 32 ...

Page 128: ... 57 3 25 Floppy Disk Drive Utilities 3 58 3 25 1 Function Description 3 58 3 25 2 Operations 3 59 3 26 System Configuration 3 63 3 26 1 Function Description 3 63 3 26 2 Operations 3 64 3 27 Wireless LAN Test Program Intel made b g 3 65 3 28 Wireless LAN Test Program Intel made a b g 3 69 3 29 LAN Modem Bluetooth IEEE1394 Test Program 3 74 3 29 1 LAN test 3 74 3 29 2 Modem test 3 77 3 29 3 Bluetoot...

Page 129: ...3 Tests and Diagnostics QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 3 v 3 31 SETUP 3 95 3 31 1 Function Description 3 95 3 31 2 Accessing the SETUP Program 3 97 ...

Page 130: ... 2 Error codes and error status names 3 42 Table 3 3 Hard disk controller status register contents 3 45 Table 3 4 HDC Error register contents 3 46 Table 3 5 Error message 3 80 Table 3 6 Error code for Bluetooth test BD_ADDR 3 81 Table 3 7 Error code for Bluetooth test BD_ADDR of the DUT 3 85 Table 3 8 Common error code 3 87 ...

Page 131: ... also included in one of Diagnostic Disks The heatrun test is automatic test program that executes the some tests successively NOTE Before starting the diagnostics be sure to follow these steps 1 Check all cables are connected firmly 2 Exit any application and close Windows 3 Check if ALL Device is selected in the Device Config in SET UP menu After checking the diagnostics be sure to select Setup ...

Page 132: ...ansion test A CD test media TOSHIBA CD ROM TEST DISK or ABEX TEST CD ROM Sound test A DVD test media DVD ROM TEST DISK TSD 1 Sound test A music CD Sound test A CD RW test media CD ROM DVD ROM test A USB test module USB test A USB cable USB test LAN wraparound connector LAN test RGB wraparound connector Expansion test Module cable and RJ11 connector checker Modem test Headphones Sound test A microp...

Page 133: ...gnostics QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 3 3 3 1 3 Heatrun test program The heatrun test starts automatically after the selection You will need the following equipment to perform this program The Diagnostics Disk Main T D ...

Page 134: ...tting tool press I and Enter To start the Heatrun test press H and Enter CAUTION Check if EMM386 resides If resides the following message displayed and the test program ends Because an error occurs in the memory test Can not execute in a virtual 8086 mode If the EMM386 doesn t reside execute each program module NOTE When replacing the system board be sure to execute the following procedures 1 Befo...

Page 135: ...ress press Ctrl Break to exit the test program If a test program is in progress press Ctrl C to stop the test program Set the highlight bar to 1 and press Enter The following DIAGNOSTIC TEST MENU will appear TOSHIBA personal computer XXXXXX DIAGNOSTICS version X XX c copyright TOSHIBA Corp 20XX DIAGNOSTIC TEST MENU 1 SYSTEM TEST 2 MEMORY TEST 3 KEYBOARD TEST 4 DISPLAY TEST 5 FLOPPY DISK TEST 6 PRI...

Page 136: ...eak test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX SUB TEST MENU 01 ROM checksum 02 Fan ON OFF 03 Geyserville 04 Quick charge 05 DMI read 99 Exit to DIAGNOSTIC TEST MENU NOTE The menu displayed by your computer may be slightly different from the one shown above Select the desired subtest number from the subtest menu and ...

Page 137: ...t from the error Selecting NO keeps the test running even if an error is found When an error occurred the error status is displayed and one error is added to the error counter Table 3 1 in section 3 6 describes the function of each test on the subtest menu Table 3 2 in section 3 19 describes the error codes and error status for each error 3 2 2 H W initial information setting tool After selecting ...

Page 138: ... Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xxGB xxxxxxx xxxxxxx 1 LD0 1 FAILED xxGB xxxxxxx xxxxxxx RAID not OPTIMAL 3 3 1 Explanation of the screen display Contents of the screen display are shown below Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 ...

Page 139: ...y on the LD0 it means 2RAID 0 striping There is no problem in the RAID configuration when OPTIMAL is displayed in the logical drive information RAID 1 Indicates that 2RAID 1 mirroring is set There is no problem in the RAID configuration when RAID 1 OPTIMAL is displayed in the logical drive information not OPTIMAL Indicates that the RAID configuration is not optimal See the logical drive informatio...

Page 140: ...T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 FAILED xxGB FUJITSU xxxxxxx RAID not OPTIMAL 3 3 2 2 RAID 0 1 When there is one LD and RAID 0 OPTIMAL is displayed in the shown below it is judged that the RAID is configured by two drives TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status C...

Page 141: ...xGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 0 ONLINE xxGB FUJITSU xxxxxxx RAID RAID 0 3 3 2 3 RAID 0 2 When there is one LD and RAID 0 Critical is displayed in the shown below it is judged that the RAID is configured by two drives Level Status Capacity LD0 RAID 0 CRITICAL xxGB Stripe S...

Page 142: ... the two drives are normal it is judged that RAID configuration is normal There are the following reasons why the repair is requested Abnormal noise of the motor from the HDD Refer to the 2 5 HDD trouble shooting in Chapter 2 Troubleshooting Procedures Access to the HDD is very slow Display the drive log by using Independent Utility of the DIAGNOSTIC PROGRAM Check if ten or more continual logs of ...

Page 143: ...he drive is locked OFFLINE is displayed Repair is not needed in this case TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 ABSENT xxGB FU...

Page 144: ... HDD is recognized It is judged that the HDD removed is failed Specify the reason by using the Independent Utility TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xx...

Page 145: ...nt Utility TOSHIBA RAID RAID Information Display Rev xx xx xxxx Copyright c 2005 TOSHIBA CORPORATION All Rights Reserved Level Status Capacity LD0 RAID 1 DEGRADE xxGB Write cache Enable Degrade Bootup Yes MBR Protection Disable S M A R T Enable Port Assign Status Size Model Rev 0 LD0 0 ONLINE xxGB FUJITSU xxxxxxx 1 LD0 1 FAILED xxGB FUJITSU xxxxxxx RAID not OPTIMAL QOSMIO G30 Maintenance Manual 96...

Page 146: ...Setting of the EHSS Inputting and writing of DMI information When the DMI information is displayed the following messages appear in order Input each information If you do not replace the PCB the DMI information should not be changed 1 Enter Model Name is displayed Input the computer s model name and press Enter e g DynaBook 2 Enter Version Number is displayed Input the computer s version number an...

Page 147: ...the DMI data in a floppy disk Subtest 04 DMI information recovery NOTE 1 After replacing the system board be sure to execute this subtest and copy the DMI information to a new system board 2 Since the data of UUID is updated every time when this subtest DMI information recovery is done the saved UUID data is not written This is one of tools to copy the DMI information to a new PCB after replacing ...

Page 148: ...p menu Then press Enter to select the H Heatren After selecting this test the same subtests as 3 24 RUNNING TEST is executed successively For more details on the procedure and test content refer to RUNNING TEST When the heatrun test ends following message appears in the display HEATRUN TEST END Press any key to continue Press any key and return to the startup menu ...

Page 149: ...Fan ON OFF Geyserville Quick charge DMI read 2 MEMORY 01 02 03 04 05 Conventional memory Protected Mode Protected Mode cache off Cache memory on off Stress 3 KEYBOARD 01 Pressed key code display 4 DISPLAY 01 02 03 04 05 06 07 VRAM read write for VGA Gradation for VGA Gradation for LCD Gradation Mode test for VGA All dot on off for LCD H pattern display LCD Brightness 5 FLOPPY DISK 01 02 03 04 05 S...

Page 150: ...t to point receive Wraparound board 8 HARD DISK 01 02 03 04 05 06 07 08 09 Sequential read Address uniqueness Random address data Cross talk peak shift Partial Read Write specified address Read specified address Sequential write W R C specified address 9 REAL TIMER 01 02 03 Real time Backup memory Real time carry 10 NDP 01 NDP test 11 EXPANSION 01 02 PCMCIA wraparound Not supported RGB monitor ID ...

Page 151: ...owing message will appear Fan number select 1 FAN 1 2 FAN 2 0 FAN 1 2 To check the CPU fan press 1 and Enter To check the VGA fan press 2 and Enter To check both CPU fan and VGA fan press 0 and Enter The following message will appear Fan test execute now CPU xxxxRpm GPU xxxxRpm Test Fan Revolution 0000RPM start Make sure the specified fan does not rotate and the message of fan revolution is 0000Rp...

Page 152: ... test is ended This chip is not supported Subtest 04 Quick Charge This subtest checks the status for the quick charge Subtest 05 DMI read This subtest displays the information in the Flash ROM in the following format DMI Data Display Ver X XX Model Name XXXXXXXXXXX Version Number XXXXXXXXXXXX Serial Number XXXXXXXX UUID Number XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Model Number XXXXXX XXXXX PCN BND Numb...

Page 153: ...data from 1MB to maximum MB and reads the new data and compares the result with the original data Subtest 03 Protected Mode cache off This subtest executes the same way as the subtest 02 with the cache off Subtest 04 Cache memory on off To test the cache memory a pass through write read comparison of 5Ah data is run repeatedly to the test area 7000 Program size to 7000 7FFF 32 KB to check the hit ...

Page 154: ...test 01 Pressed key code display When a key is pressed the scan code character code and key top name are displayed on the screen in the format shown below The Ins Lock Caps Lock Num Lock Scroll Lock Alt Ctrl Left Shift and Right Shift keys are displayed in reverse screen mode when pressed The scan codes character codes and key top names are shown in Appendix D KEYBOARD TEST IN PROGRESS 302000 Scan...

Page 155: ...est 02 Gradation for VGA This subtest displays four colors red green blue and white from left to right across the screen from black to maximum brightness The display below appears on the screen when this subtest is executed To exit this subtest and return to the DISPLAY TEST menu press Enter Subtest 03 Gradation for LCD This subtest displays bands of gradations for mixed colors then for red green ...

Page 156: ...17 1024 768 64K Mode 118 1024 768 16M The display below appears on the screen when this subtest is executed Display example Mode 12 To exit this subtest and return to the DISPLAY TEST menu press Enter after displaying the Mode 118 Subtest 05 All dot on off for LCD This subtest displays an all white screen then an all black screen The display changes automatically every three seconds then returns t...

Page 157: ...HHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH To exit this ...

Page 158: ...e media mode and start track to be tested then press Enter Test start track Enter 0 dd 00 79 2 The Floppy Disk test contains five subtests that test the FDD The floppy disk test menu will appear after you select FDD test parameters FLOPPY DISK XXXXXXX XXX DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXX...

Page 159: ...d This subtest performs a Cyclic Redundancy Check CRC that continuously reads all the tracks track 0 to 39 0 to 79 on a floppy disk Subtest 02 Sequential read write This subtest continuously writes data pattern B5ADADh to all the tracks track 0 to 39 0 to 79 on a floppy disk The data is then read and compared to the original data Subtest 03 Random address data This subtest writes random data to ra...

Page 160: ...ollowing message will appear after selecting the subtest 01 to 03 of the printer test channel 1 XXXXh channel 2 XXXXh channel 3 XXXXh Select the channel number 1 3 The printer I O port address is specified by the XXXXh number The computer supports three printer channels Select the printer channel number and press Enter to execute the selected subtest Subtest 01 Ripple Pattern This subtest prints c...

Page 161: ...nt This subtest prints the various print types shown below Subtest 03 Wraparound NOTE To execute this subtest a printer wraparound connector must be connected to the computer s printer port This subtest checks the output and bi directional modes of the data control and status lines through the parallel port wraparound connector 34M741986G01 Both output and bi directional modes are tested QOSMIO G3...

Page 162: ...o 7Eh Subtest 01 FIR SIR Point to point send NOTE To execute subtests 01 and 02 each computer must have access to the other computer s infrared port This subtest sends 20h through 7Eh data to the receive side then receives the sent data and compares it to the original data through the FIR SIR port Subtest 02 FIR SIR Point to point receive This subtest is used with subtest 01 described above This s...

Page 163: ...only once If it exists use it to back up the pre installed software then use the Backup utility in the System Tools folder to back up the entire disk including the user s files Refer to the operating system instructions When a 2nd HDD is installed the following messages will appear after selecting the hard disk test from the DIAGNOSTIC TEST MENU Test drive number select 1 HDD 1 2 HDD 2 0 HDD 1 2 1...

Page 164: ...t digit of the STATUS number indicates the drive being tested and the last two digits indicate the error status code as explained in table 3 2 of the section 3 19 Subtest 01 Sequential read This subtest is a sequential reading of all the tracks on the HDD starting at track 0 When all the tracks on the HDD have been read the test starts at the maximum track and reads the tracks on the HDD sequentia...

Page 165: ...er 2DB6DB 6 cylinder D25114 7 cylinder Subtest 05 Partial Read This subtest reads 1GB data that is in minimum middle and maximum address of the HDD area Subtest 06 Write specified address This subtest writes specified data to a specified cylinder and head on the HDD Subtest 07 Read specified address This subtest reads data which has been written to a specified cylinder and head on the HDD Subtest ...

Page 166: ...new date PRESS ENTER KEY TO EXIT TEST 2 If the current date is not correct input the correct date at the Enter new date prompt and press Enter 3 The following messages will appear Current date XX XX XXXX Current time XX XX XX Enter new time PRESS ENTER KEY TO EXIT TEST 4 If the current time is not correct input the correct time in 24 hour format To enter press Shift The time is updated To exit the...

Page 167: ...t date and time are erased This subtest checks the real time clock increments making sure the date and time are displayed in the following format Current date 12 31 1999 Current time 23 59 58 The real time increments are automatically executed and the following is displayed Current date 01 01 2000 Current time 00 00 00 PRESS Enter KEY TO EXIT TEST To exit the test press Enter ...

Page 168: ...ICS TEST MENU press Enter and follow the directions on the screen CAUTION Judge the existence of high speed operation processor by 1bit of the composition byte If exists the bit is 1 Test only when the high speed operation processor exists Subtest 01 NDP test This test checks the following functions of NDP Control word Status word Bus Addition Multiplication ...

Page 169: ... connector is required This subtest checks the following signal line of the PC card slot Address line REG CE 1 CE 2 line Data line Speaker line Wait line BSY BVD1 line This subtest is executed in the following order Sub Address Good Bad Contents 01 00001 00001 nn nn xx xx Address line REG CE 1 CE 2 nn A0 90 80 00 02 00002 ww rr Data line ww write data rr read data 03 00003 Speaker line 04 00004 40...

Page 170: ...TE To execute this subtest monitor supporting EDID Extended Display Identification Data is required Connect a wraparound connector to CRT monitor for the test of ID acquisition This subtest is executed by using VESA command CAUTION It becomes NG because the priority is given to the internal monitor in a simultaneous display mode ...

Page 171: ...or ABEX TEST CD ROM TCDR 702 and DVD ROM TEST DISK TSD 1 For the subtest 04 use a CD RW on the market Subtest 01 Sequential read This subtest is a sequential reading of one block units 2K bytes of all the logical addresses Subtest 02 Read specified address This subtest reads one block data from a specified address Subtest 03 Random address data This subtest reads one block data and multi block dat...

Page 172: ...C ADAPT ROM SENSING ERROR 1st Batt ROM SENSING ERROR 2nd Batt ROM THORMISTOR ERROR 1 ROM THORMISTOR ERROR 2 ROM THORMISTOR ERROR 3 Memory 01 02 DD RAM PARITY ERROR RAM PROTECTED MODE NO CHANGE RAM CACHE MEMORY ERROR Keyboard FE FD F0 F1 F2 F3 F4 F5 F6 F7 F8 F9 FA EF ED USB GET DESCR ERROR FIRST USB SET ADDRESS ERROR HUB GET DESCR ERROR Top 8B HUB GET DESCR ERROR Whole HUB SET CONFIGURATION ERROR H...

Page 173: ... PRT TIME OUT PRT FAULT PRT SELECT LINE PRT OUT OF PAPER PRT POWER OFF PRT BUSY LINE ASYNC 01 02 04 08 10 20 40 80 88 05 06 RS232C DTR ON TIME OUT RS232C CTS ON TIME OUT RS232C RX READY TIME OUT RS232C TX FULL TIME OUT RS232C PARITY ERROR RS232C FRAMING ERROR RS232C OVERRUN ERROR RS232C LINE STATUS ERROR RS232C MODEM STATUS ERROR SIR TIME OUT ERROR FIR TIME OUT ERROR HDD 05 07 09 0B BB 08 01 02 04...

Page 174: ...PROCESSOR NDP CONTROL WORD ERROR NDP STATUS WORD ERROR NDP BUS ERROR NDP ADDITION ERROR NDP MULTIPLAY ERROR EXPANSION C1 C3 C4 C5 C6 C7 C8 CB CC CE CF ADDRESS LINE ERROR CE 1 LINE ERROR CE 2 LINE ERROR DATA LINE ERROR WAIT LINE ERROR BSY LINE ERROR BVD1 LINE ERROR ZV Port ERROR NO PCMCIA CARD TYPE ERROR ZV_CONT ERROR CD ROM DVD ROM 01 02 03 04 05 06 09 11 20 40 80 90 B0 BAD COMMAND ILLEGAL LENGTH ...

Page 175: ... displays the HDC error register The contents of the HDC status register and error register are listed in Tables 3 3 and 3 4 Table 3 3 Hard disk controller status register contents Bit Name Description 7 BSY Busy 0 HDC is ready 1 HDC is busy 6 DRY Drive ready 0 Hard disk drive is not ready to accept any command 1 Hard disk drive is ready 5 DWF Drive write fault 0 DWF error is not detected 1 Write ...

Page 176: ...detected 6 UNC Uncorrectable 0 There is no uncorrectable data error 1 Uncorrectable data error has been detected 5 Not used 4 IDN Identification 0 Not used 1 There is no ID field in the requested sector 3 Not used 2 ABT Abort 0 Not used 1 Illegal command error or command abort 1 TK0 Track 0 0 The hard disk found track 0 during a recalibrate command 1 The hard disk could not find track 0 during a r...

Page 177: ...21 2 Operations Select test 2 from the DIAGNOSTIC MENU and press Enter The following menu appears in the display ONLY ONE TEST Menu QOSMIO G20 1 Pressed Key Display 2 Touch Pad 3 GP Button 4 Kill Switch 5 USB 6 Remocon Remote control AUDIO 7 LED 9 Common Test Press test number 1 9 Select the subtest number you want to test and press Enter To return to the DIAGNOSTIC TEST menu select 9 and press En...

Page 178: ...lay as shown below When any key is pressed the corresponding key on the screen changes to the key character that was pressed Holding a key down enables the auto repeat function that causes the key s display character to blink Press Del Enter to end the test IF TEST OK Press Dell Enter key 3 48 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 179: ...tch When moving your finger on the touch pad towards the upper left the POINTING display changes according to the following illustration If a touch pad switch is pressed the BUTTONS displays appear on the right side one by one The parameters appear above the BUTTONS 1 or 2 corresponding to the pressed touch pad switch highlights To end this subtest press two touch pad switches at the same time QOS...

Page 180: ...7 6 2 5 4 3 1 0 9 A Press the indicated touch sensor button 0 then following message will appear in the display Press button 1 As the same way press the indicated touch sensor button and carry on the touch sensor button test If wrong key is pressed following message will appear in the display Press any key Pressing any key indication of pressing touch sensor button will appear in the display again...

Page 181: ...itch to ON position Then following message appears in the display KILL SWITCH OFF After Sliding the switch to OFF position return to the ONLY ONE TEST menu automatically Subtest 05 USB NOTE When executing this subtest USB test module and USB cable must be connected This subtest checks if USB port works properly The following menu appears in the display USB Port Select XXXXXXXXX 0 Port 0 Left side ...

Page 182: ...IO This subtest checks if AUDIO button of attached remote controller works properly The following message appears in the display Remote Control test Press AUDIO button Press AUDIO button of the remote controller and return to the ONLY ONE TEST menu Subtest 07 LED This subtest checks if each LED lights properly The following message appears in the display in order Follow the instructions in the dis...

Page 183: ... LAN switch L R on off Press Enter and following message appears in the display Check PowerSW LED Green Check if the Power Switch LED lights in the following order Green Orange Blue OFF Press any key and following message appears in the display Check DC IN Power Main Battery LED Green Check if the each LED lights in the same color as the message in the display Message switches Green Orange Press E...

Page 184: ...form this program 3 22 2 Operations 1 Selecting test 4 from the DIAGNOSTIC MENU and pressing Enter displays the following messages DIAGNOSTICS FLOPPY DISK HEAD CLEANING VX XX Mount cleaning disk s on drive s Press any key when ready 2 Remove the Diagnostics Disk from the FDD then insert the cleaning disk and press Enter 3 When the cleaning start message appears the FDD head cleaning has begun 4 Th...

Page 185: ... the results in RAM This function can store data on a floppy disk or output the data to a printer The error information is displayed in the following order 1 Error count CNT 2 Test name Subtest number TS No 3 Pass count PASS 4 Error status STS 5 FDD HDD or memory address ADDR 6 Write data WD 7 Read data RD 8 HDC status HSTS 9 Error status name ERROR STATUS NAME If the power switch is turned off th...

Page 186: ...ual 960 546 1 Next 2 Prev 3 Exit 4 Clear 5 Print 6 FD Log Read 7 FD Log Write 2 The error information displayed on the screen can be manipulated by the following number keys The 1 key scrolls the display to the next page The 2 key scrolls the display to the previous page The 3 key returns to the Diagnostic Menu The 4 key erases all error log information in RAM The 5 key outputs the error log infor...

Page 187: ... following tests in sequence 1 System test subtest 01 2 Memory test subtests 01 02 06 3 Display test subtest 01 4 Real timer test subtest 02 5 HDD test subtests 01 6 FDD test subtests 02 The system automatically detects the number of floppy disk drives connected to the computer for the FDD test 3 24 2 Operations 1 Select 6 from the Diagnostic Menu and press Enter the following messages will appear...

Page 188: ...rom the Toshiba MS DOS FORMAT command This program can format a floppy disk in the following formats a 2DD Double sided double density double track 96 135 TPI MFM mode 512 bytes 9 sectors track b 2HD Double sided high density double track 96 135 TPI MFM mode 512 bytes 18 sectors track 2 COPY This program copies data from a source floppy disk to a target floppy disk 3 DUMP This program displays the...

Page 189: ...ng message Type select 0 2DD 3 2HD c Select a media drive type number and press Enter A message similar to the one below will be displayed Warning Disk data will be destroyed Insert work disk into drive A Press any key when ready d Remove the Diagnostics Disk from the FDD insert the work disk and press any key The following message will be displayed when the FDD format is executed FDD TYPE TRACK X...

Page 190: ...has started FDD TYPE TRACK XXX FDD TYPE HEAD X FDD TYPE SECTOR XX Copy start track head XXX X d The following message will appear Insert target disk into drive A Press any key when ready e Remove the source disk from the FDD then insert a formatted work disk and press any key The following message will appear and start copying to the target disk track head XXX X f When the amount of data is too la...

Page 191: ...g message will appear Select a media mode 2HD media mode 1 1 20MB 2 1 44MB 3 1 23MB e The following message will appear Insert source disk into drive A Press any key when ready f Insert a source disk and press any key and the following message will appear Max address Track XXXX Head XX Sector XX Track number g Set the track number head number and sector number you want to dump The system will acce...

Page 192: ...ey 1 up 2 down 3 end l The following message will appear Selecting 2 returns to the FDD UTILITIES MENU Another dump 1 Yes 2 No 5 HDD ID READ program Selecting HDD ID displays the following HDD ID configuration HDD ID Read VX XX Drive 1 Drive 2 Model No XXXXXXX XXXXXXX NOTE Only when a 2nd HDD is installed Drive 2 message appears in the display Press Enter to return to the FDD UTILITIES MENU ...

Page 193: ...t ID 2nd ID 4 Boot ROM version 5 EC KBC version 6 PS Microprocessor version 7 SVP parameter version Panel Manufacture code Product code 8 Micro code revision Processor number 9 Total Memory Size Conventional memory 10 Battery code 11 HWSC 12 FSB Voltage 13 The number of printer ports 14 The number of ASYNC ports 15 Math co processors 16 Floppy Disk Drive Track Head Sector 17 Hard Disk Drive Sector...

Page 194: ...X PS Micon Version VX XX SVP Par Version VX XX Panel XXXXXXXXX Manu XXXX Prod XXXX Micro code Revision VX XX Processor XXXh Total Memory Size XXXXXXMB Conventional Memory XXXKB Battery Code XXXXXXXXXXXX HWSC XXXXXXX FSB XXXXXMHz Voltage XEh X Printer Adapter LPT1 XXXX LPT2 XXXX LPT3 XXXX X ASYNC Adapter COM1 XXXX COM2 XXXX COM3 XXXX X Math CO Processor X Floppy Disk Drive s Track XX Head XX Sector...

Page 195: ...er while pressing U The following menu appears in the display Intel Calexico 11b g Card Maintenance test Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11g mode 5 All the tests of Calexico 11g Card SKU MAC Check 11b g communication test SELECT TEST No 1 5 To execute the subtest input the subtest number and press Enter Subtest01...

Page 196: ...heck This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to the test menu If a defective is found during the test following message will appear in the display ERROR MAC all 0 MAC XXXXXXXXXXXX MAC Address Check NG Press any key and return to the test menu When a defective is detected...

Page 197: ... cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the responder machine and turn on the responder machine This subtest checks the connection and communication of wireless LAN antenna of Calexico 802 11b mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is ...

Page 198: ...sage will appear in the display 11g Communication Test NG Press any key and return to the test menu When a defective is detected in the test following typical cause is considered Connection of wireless LAN card Connection of wireless LAN antenna cable Main Condition of wireless LAN communication Interference obstruction Defective wireless LAN card Checking the connection and condition execute the ...

Page 199: ...Disk Drive Turn on the power while pressing U The following menu appears in the display Intel Calexico2 11a g Maintenance T D Menu 1 SKU check of Module 2 MAC Address Check 3 Antenna Check communication test of 11b mode 4 Communication test of 11a mode 5 Communication test of 11g mode 6 All the tests of Calexico2 11a g Card SKU MAC Check 11a b g communication test SELECT TEST No 1 6 To execute the...

Page 200: ...lowing typical cause is considered Connection of wireless LAN card Using a wrong wireless LAN card Using unspecified card Defective wireless LAN card Checking the connection execute the subtest again Subtest02 MAC Address Check This subtest displays the MAC address Selecting this subtest following message will appear in the display MAC XXXXXXXXXXXX MAC Address Check OK Press any key and return to ...

Page 201: ... ON before executing wireless LAN communication test The wireless communication LED lights orange Release the write protection of floppy disk for the test Setting the responder machine Connect the responder machine to the access points for 802 11a 802 11b and 802 11g with a cross cable and turn on the access points Insert the floppy disk containing the wireless LAN test program into the FDD of the...

Page 202: ...hecks the communication of wireless LAN antenna of Calexico 802 11a mode After finishing the test OK message will appear in the display Press any key and return to the test menu When a defective is found during the test NG message will appear in the display Press any key and following message will appear in the display 11a Communication Test NG Press any key and return to the test menu When a defe...

Page 203: ...mode For more details on procedure and contens of this subtest refer to Subtest04 Communication test of 11a mode Subtest06 All the tests of Calexico 11a b g Card This subtest checks SKU information MAC address of Calexico 802 11a b g card antenna connection and communication test of Calexico 802 11b card and communication test of Calexico 802 11a and Calexico 802 11g The test stops at when a defec...

Page 204: ...on the power The following message will appear Microsoft Windows XX Startup Menu 1 LAN 2 Modem 3 Bluetooth 4 IEEE1394 Enter a choice Press the number you want to test and press Enter NOTE It is impossible to go back to startup menu once you choose the test Therefore LAN Modem Bluetooth IEEE1394 test can not be executed successively 3 29 1 LAN test To execute LAN test press 1 and Enter The followin...

Page 205: ...it receive test COMPLETED Repeat count 00000 Error count 00000 LOOPBACK TEST 100Mbps Auto negotiation TxRx Test Destination Address xxxxxxxxxxxx Source Address xxxxxxxxxxxx 100Base TX Full Duplex TRANSMIT RECEIVE NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display QOSMIO G30 Maintenance Manual 960...

Page 206: ...er The following message will appear Testing adaptor hit ESC to abort External Loopback Test PASSED Testing completed Loopback Test Complete 1000Base Auto negotiation TxRx Test CE Test Complete NOTE The menu displayed by your computer may be slightly different from the one shown above If a defective is found NG message will appear in the display 3 76 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 ...

Page 207: ...e Modem test press 2 and Enter Following message will appear Modem loopback test ICHx MDC Test Program with Modem Sound Line Test Version X X Scorpio Modem Initialize OK Digital Loopback Test OK RJ11 Connector Check LED Operator s Check NOTE The menu displayed by your computer may be slightly different from the one shown above RJ11 Connection Check LED Operator s Check LED test will be executed an...

Page 208: ...o perform this test Insert a floppy disk containing the test program into the target machine and turn on the target machine The following Bluetooth test menu will appear Bluetooth sub system test program VX XX 1 BD_ADDR check 3 Communications test DUT mode T communications test TEST mode Press test number 1 3 T Press 1 or 3 key to perform the corresponding subtest To quit the Bluetooth test progra...

Page 209: ...ress Enter The following message will appear Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co Initializing When the machine has passed the test it displays BD_ADDR If BD_ADDR has no problem the following message is displayed Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h PPPPPP A SSSSS SSSSS P P A A S S S S P P A A S S...

Page 210: ...Bluetooth Subsystem T D for PCSE BD_ADDR VerX XX Copyright C by TOSHIBA Co My BD_ADDR XXXXXXXXXXXX h FFFFFF A III L F A A I L F A A I L FFFFFF A A I L F AAAAAAA I L F A A I L F A A III LLLLLLL Table 3 5 Error message Message Contents Invalid BD_ADDR all 00 0x000000000000 Invalid BD_ADDR all FF 0xFFFFFFFFFFFF Invalid BD_ADDR bit0 1 bit40 1b Invalid BD_ADDR bit1 1 bit41 1b Invalid BD_ADDR define in ...

Page 211: ...ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Connection...

Page 212: ...ecification of the Bluetooth System in detail Subtest03 Communication tests DUT mode This subtest checks the Bluetooth communication functions Preparing the tester machine for the Bluetooth test program Insert a floppy disk containing the test program into the tester machine and turn on the tester machine The Bluetooth test menu will appear Press 3 to select the test and press Enter in the target ...

Page 213: ...Space to start the Bluetooth communication test When the machine has passed the test it displays BD_ADDR of the DUT If the connection with the tester is completed the progress bar stops The following message is shown Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE DDDDD C C O O MM MM P P L...

Page 214: ... Bluetooth Subsystem T D for PCSE CS Air VerX XX Copyright C by TOSHIBA Co DUT BD_ADDR of the DUT XXXXXXXXXXXXX h III N N CCCC OOO M M PPPPPP L EEEEEE TTTTTTT EEEEEEE I NN N C C O O MM MM P P L E T E I N N N C O O M M M M P P L E T E I N N N C O O M M M PPPPPP L EEEEEE T EEEEEEE I N N N C O O M M P L E T E I N NN C C O O M M P L E T E III N N CCCC OOO M M P LLLLLLL EEEEEE T EEEEEEE Testing is fini...

Page 215: ... 0x0b ACL Connection already exists 0x0c Command Disallowed 0x0d Host Rejected due to limited resources 0x0e Host Rejected due to security reasons 0x0f Host Rejected due to remote device is only a personal device 0x10 Host Timeout 0x11 Unsupported Feature or Parameter Value 0x12 Invalid HCI Command Parameters 0x13 Other End Terminated Connection Used Ended Connection 0x14 Other End Terminated Conn...

Page 216: ...rror code Meaning 0x20 Unsupported LMP Parameter Value 0x21 Role Change Not Allowed 0x22 LMP Response Timeout 0x23 LMP Error Transaction Collision 0x24 LMP PDU Not Allowed 0x25 Not Exist 0x26 Not Exist 0x27 Not Exist 0x28 Not Exist 0x29 Not Exist 0x2a Not Exist 0x2b Not Exist 0x2c Not Exist 0x2d Not Exist 0x2e Not Exist 0x2f Not Exist See the Specification of the Bluetooth System in detail ...

Page 217: ...s OFF 0x3a Module dose not exist 0x3b Module exists not error 0x3c Command Line is wrong 0x3d Side band access driver is not resident 0x3e Bluetooth driver for DOS is not resident 0x3f Get Status function of Side band access driver is not normal 0x40 No reply to inquiry 0x41 Device Descriptor can not be acquired USB I F is not normal 0x42 Sideband reset timeout occurs 0x43 Descriptor type is wrong...

Page 218: ...Press test number 1 3 To execute the TEST select the test number you want to execute and press Enter Subtest01 Transmit Receive test NOTE Before executing subtest 01 be sure to execute subtest 02 in the responder machine This program checks the data transporting between responder machine and target machine and compare them with the original data through the IEEE1394 cable Subtest02 Responder set T...

Page 219: ...rogram is stored to the HDD Reboot the computer from the HDD The following message will appear WSS Sound blaster pro Diagnostics program 1 Sound Standard 2 Sound Legacy 3 CD Sound Standard 4 CD Sound Legacy It outputs at the speaker and lineout Press test number 1 4 Input the test number and press Enter 3 30 1 Sound Standard To execute the Sound Standard test press 1 and Enter The following menu w...

Page 220: ...er When this subtest is selected the following message will appear Recording play test And the following message will appear DOS 4GW Protected Mode Run time Version X XX Copyright c Tenberry Software Inc XXXX After this message appears display stops briefly In this timing sound is recorded from internal microphone After the recording is completed the computer plays back the sound recorded after th...

Page 221: ... the data can be measured as a sine wave When the subtest is executed the sine wave is played while expanding sine wave from 16KB to 64KB The display returns to the Sound Standard test menu after the test ends Subtest03 Line IN recording play This subtest executes the same test as the subtest01 by recorded sound from the different port Line in port For more details on the subtest refer to the subt...

Page 222: ... Test media Toshiba made test media CD DVD TEST IN PROGRESS XXXXXXXX xxxxxxx DIAGNOSTIC TEST VX XX Ctrl Break test end Ctrl C key stop SUB TEST XX PASS COUNT XXXXX ERROR COUNT XXXXX WRITE DATA XX READ DATA XX ADDRESS XXXXXX STATUS XXX 01 Japanese Narration 02 English Narration 03 Test Tone A 100Hz 20Hz 04 Test Tone B 400Hz 3KHz L R Drive 0 ATAPI status 00 Command XX Block address XXXXXXXX Block le...

Page 223: ...fore starting subtest03 be sure to set the sound at proper volume This subtest plays sine wave while changing its table from 100Hz to 20Hz Return to the CD Sound Standard menu after the test ends Subtest 04 Test Tone B This subtest plays sine wave while changing its table from 400Hz to 3KHz and also changing the channel from left speaker to right speaker Return to the CD Sound Standard menu after ...

Page 224: ...ddress XXXXXXXX Block length XXXXXXXX Final Block address XXXXXXXXX Select the track number you want to test and press Enter twice The following message appears in the display and selected track is played Play start CD sound Press any key play stop After pressing any key the music stops and the display returns to the selection menu of the track number NOTE When the CD ROM test is executed ALL DEVI...

Page 225: ...ink ASPM c Enhanced C States 4 Password 5 Boot Priority a Boot Priority b HDD Priority c Network Boot Protocol 6 Others a Core Multi Processing b Dynamic CPU Frequency Mode c Execute Disable Bit Capability d Virtualization Technology e Auto Power On f Start Up Logo g Sound Logo h Diagnostic Mode 7 Configuration 8 Drives I O a Built in HDD1 b Built in HDD2 c CD ROM 9 PCI Bus 10 Display a Power On D...

Page 226: ...cs 3 31 SETUP 3 96 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 12 Legacy Emulation a USB KB Mouse Legacy Emulation b USB FDD Legacy Emulation 13 PCI LAN 14 RAID ARRAY a Current State b Create State c Execute Creation ...

Page 227: ...31 SETUP 3 Tests and Diagnostics 3 31 2 Accessing the SETUP Program While pressing ESC turn on the power Then press F1 The following display appears QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 3 97 ...

Page 228: ...3 Tests and Diagnostics 3 31 SETUP 3 98 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 229: ...ed item requires the system to reboot the following message is displayed Are you sure Y N The changes you made will cause the system to reboot 2 To make other changes press N Repeat the steps above 3 To accept the changes press Y NOTE You can press Esc to quit at any time without saving changes SETUP asks you to confirm that you do not want to save your changes When SETUP is displayed at the next ...

Page 230: ...matically calculated by the computer You cannot change this value 2 System Date Time Sets the date and time System Date Sets date System Time Sets time 3 Battery a Battery Save Mode This option is used to select Full Power Low Power or User Setting of the battery save mode When you select the battery save mode the followings will appear Full Power The following shows full power settings Low Power ...

Page 231: ...operates at low speed Default in Low Power Mode CPU Sleep Mode Use this option to enable or disable the CPU sleep function Enabled Enables sleep mode Default Disabled Disables sleep mode LCD Brightness Use this option to set the level of LCD brightness Super Bright Full brightness for maximum visibility Bright Full brightness for high visibility Semi Bright Less than full brightness for saving pow...

Page 232: ...ng function of PCI Express on the following conditions Auto PCI Express devices are not used while battery operation Default Disabled Disable the Power saving function and drive with maximum performance Enabled PCI Express devices are not used c Enhanced C States This option set the power saving function of Enhanced C States on the following conditions Enabled This lowers the power consumption Def...

Page 233: ...DD and FDD CD ROM LAN FDD HDD The computer looks for bootable files in the following order CD ROM LAN FDD and HDD HDD FDD CD ROM LAN The computer looks for bootable files in the following order HDD FDD CD ROM and LAN Default 1 CD ROM refers to a Optical Disk Drive b HDD Priority Use this option to set the booting priority from HDD Built in HDD1 Built in HDD2 Default detecting boot command from Bui...

Page 234: ... option to choose a setting from the followings Dynamically Switchable Enables Intel CoreTM Duo processor featuring Intel SpeedStep technology Default Always High Disables Intel CoreTM Duo processor featuring Intel SpeedStep technology and always runs the processor at its maximum speed Always Low Disables Intel CoreTM Duo processor featuring Intel SpeedStep technology and always runs the processor...

Page 235: ...ameters for the Auto Power On automatic power on function in the OPTIONS window To set the time use Space or BackSpace Press to move the cursor to the right and to move the cursor to the left when you set the date and time For the Alarm Time set the time to turn on the power automatically The second cannot be set When it is set to Disabled the time to turn on automatically is not set For the Alarm...

Page 236: ...osmio logo displayed when booting Animation Displays the animation logo Default Picture Displays the picture logo g Sound Logo This option enables or disables sound logo function Enabled Enables the sound logo function Default Disabled Disables the sound logo function h Diagnostic Mode This option enables disables the HW Diagnostic test function Enabled Disables the HW Diagnostic test function Def...

Page 237: ...ly and cannot be changed Built in HDD 1 Displays the setting of the HDD1 address This cannot be changed Built in HDD 2 Displays the setting of the HDD2 address This cannot be changed CD ROM Displays the setting of the drive address and interrupt level This cannot be changed 9 PCI Bus This option displays the interrupt level for the Card Bus in the computer It is for information only and cannot be ...

Page 238: ...lay setting as follows in order the internal LCD the external display both the internal LCD and the external display 3 When an external display which does not support SVGA mode is connected and LCD AnalogRGB is selected the external display is not displayed b LCD Display Stretch LCD Display Stretch enables or disables a larger display area of the screen Enabled Enables the LCD display stretch feat...

Page 239: ...keyboard and the USB mouse Enabled Enables LEGACY support Default USB keyboard USB mouse are available without the driver Disabled Disables LEGACY support b USB FDD Legacy Emulation This option sets the Legacy support condition of the USB floppy disk drive When a computer is FDD built in model this option is not displayed Enabled Enables LEGACY support Default USB floppy disk is available without ...

Page 240: ...gistered to prevent changing of setting the RAID configuration by the third party Moreover registering the supervisor password can make add the restriction so that a user without the management authority can not change the setting of the BIOS setup Built in HDD1 Sets RAID configuration level of the built in HDD1 Built in HDD2 Sets RAID configuration level of the built in HDD2 c Execute Creation Th...

Page 241: ... CONFIDENTIAL Chapter 4 Replacement Procedures ...

Page 242: ...4 Replacement Procedures 4 ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 4 ...

Page 243: ... 9 MDC 4 25 4 10 Bluetooth module 4 27 4 11 Cover assembly 4 28 4 12 Touch pad 4 32 4 13 Internal microphone 4 35 4 14 Volume board 4 36 4 15 Fingerprint sensor board 4 37 4 16 Switch board 4 39 4 17 Optical disk drive 4 41 4 17 1 Replacing the optical disk drive 4 41 4 17 2 Ejecting the optical disk 4 45 4 18 RTC battery 4 47 4 19 JK board 4 48 4 20 LED board 4 50 4 21 System board 4 52 4 22 Spea...

Page 244: ... card slot 4 66 4 30 LCD unit FL inverter 4 68 4 31 LCD cable 4 73 4 32 Wireless LAN antennas Bluetooth antenna 4 75 4 33 Display latch hook 4 77 4 34 Display rear cover 4 78 4 35 Hinge 4 79 4 36 Fluorescent lamp 4 81 4 36 1 Replacing the 17 1 inch LG Philips fluorescent lamp 4 82 4 36 2 Replacing the 17 1 inch Sharp fluorescent lamp 4 90 ...

Page 245: ...ving the MDC 4 25 Figure 4 14 Removing the Bluetooth module 4 27 Figure 4 15 Removing the cover assembly 1 4 28 Figure 4 16 Removing the cover assembly 2 4 29 Figure 4 17 Removing the cover assembly 3 4 30 Figure 4 18 Removing the touch pad 4 32 Figure 4 19 Removing the cables and TP board 4 33 Figure 4 20 Removing the internal microphone 4 35 Figure 4 21 Removing the volume board 4 36 Figure 4 22...

Page 246: ... the GPU heat sink 4 63 Figure 4 41 Removing the analog TV tuner 4 65 Figure 4 42 Removing the PC card slot 4 66 Figure 4 43 Removing the LCD mask 4 68 Figure 4 44 Removing the FL inverter 4 69 Figure 4 45 Removing the LCD unit 4 70 Figure 4 46 Removing the LCD support 4 71 Figure 4 47 Removing the LCD cable 4 73 Figure 4 48 Removing the wireless LAN antenna Bluetooth antenna 4 75 Figure 4 49 Remo...

Page 247: ...rt indicate the relevant section numbers in this manual In all cases when removing an FRU the battery pack must also be removed When repairing an FRU that is the potential cause of a computer fault use the chart to determine the order in which FRUs need to be removed The tilt stand if it is installed can be removed without any other FRUs removed All FRUs down to the 4 2 Battery pack to 4 11 Cover ...

Page 248: ... the battery installed to the computer is typically already charged the risk of electric shock remains even when the AC adapter is unplugged from the socket To prevent electric shock always take off any metal jewelry or accessories such as necklaces bracelets or rings before working on the computer Never work with wet or moist hands 3 Take care not to injury yourself on any edges or corners CAUTIO...

Page 249: ... diagnostic tests described in Chapter 2 to determine which FRU is the cause of the fault 5 Do not perform any unnecessary work Always work in accordance with the disassembly and reassembly procedures in this manual 6 Keep parts removed from the computer in a safe place away from the computer where they will not be damaged or interfere with your work 7 Disassembling requires the removal of a large...

Page 250: ...oth sides of the plate and connector are at the same height and that the cable is fixed in the correct position Pull the cable to ensure that it is securely connected If the cable is disconnected from the connector reconnect it making sure that you lift the pressure plate high enough to insert fully the cable For spring connectors lifting up the stopper frees the cable and allows it to be pulled o...

Page 251: ...ly and do not have any screws left over Using an incorrect screw may damage the thread or screw head and result in the FRU not being securely fastened in place After installing FRUs check that the computer operates correctly Tools and Equipment For your safety and the safety of the people around you it is important that you use Electrostatic Discharge ESD equipment Correctly utilizing of the equip...

Page 252: ...kgf cm NOTE To prevent damage to thin head screws press along the axis of the screwdriver while turning the screw This is because the contact area between the screw and driver is less than for a pan head screw standard pan shaped screw head Grip Color Some screws have a colored grip area to help you determine the length of the screw Even numbered length screws Brown Odd numbered length screws Whit...

Page 253: ...the computer easier markings of the kinds of the screws including the types and lengths of the screws are indicated on the computer body Format Screw shape Screw length mm Screw shape B Bind screw F Flat head bind screw S Super thin head screw T Tapping screw U Other screws Unique screws pan head stud etc Example B6 6mm bind screw ...

Page 254: ...ry pack 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Turn the computer upside down 4 Release the battery lock 5 Slide the battery latch in the direction of arrow and pull up the battery pack assembly 6 Separate the battery cover and battery pack while releasing the hooks of the battery cover Battery pack assembly Battery cover Batter...

Page 255: ...r disposed correctly Dispose always the used battery pack in accordance with the laws and ordinances of your local authority Use only the batteries approved by Toshiba NOTE Check visually the battery terminals and clean off any dirt with a dry cloth 1 Turn off the power of the computer 2 Disconnect the AC adapter and all external devices from the computer 3 Attach the battery cover to the battery ...

Page 256: ...ns in their manual or the manuals of the computer system you are using 1 Push the eject button It will pop out when you release it Then press the eject button once more to eject an ExpressCard or PC card 2 Grasp an ExpressCard or PC card and remove it NOTE If an ExpressCard or PC card is not inserted all the way the eject button may not pop out Be sure to push an ExpressCard or PC card firmly and ...

Page 257: ...ressCard or PC card Installing the ExpressCard PC card The following describes the procedure for installing the ExpressCard PC card See Figure 4 2 1 Make sure the eject button does not stick out 2 Insert the ExpressCard or PC card and press it until it is securely connected QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 11 ...

Page 258: ...in the each Bridge Media manual or the manuals of the computer system you are using 1 Push the Bridge media It will pop out partly when you release so pull out the card For an instance SD card is described in the figure 4 3 Bridge media SD card Figure 4 3 Removing the Bridge media Installing the Bridge media The following describes the procedure for installing the Bridge media See Figure 4 3 1 Ins...

Page 259: ...ring and remove the HDD 1 slot cover 3 Remove the following screw securing the HDD 1 assembly M2 5 6B FLAT BIND screw １ 4 With the HDD 1 assembly in a vertical position lift it straight up and away from the connector CN1850 on the system board 5 When an HDD 2 is installed r and removing it Loosen the screw with e ring securing an HDD 2 slot cover and remove an HDD 2 slot cover 6 Remove the followi...

Page 260: ...er Screw with e ring HDD 2 slot cover Figure 4 4 Removing the HDD slot cover HDD 1 assembly M2 5x6B FLAT BIND CN1850 M2 5x6B FLAT BIND CN1860 HDD 2 assembly Figure 4 5 Removing the HDD assembly 4 14 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 261: ...ve the following screws and separate the HDD holder from the HDD assembly M3 0 4S S FLAT BIND screw 4 M3 0x4S S FLAT BIND M3 0x4S S FLAT BIND HDD HDD holder Figure 4 6 Removing the HDD QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 15 ...

Page 262: ...f cm for four screws securing the HDD holder 2 Slide the HDD 2 assembly into the HDD 2 slot and connect it carefully to the connector CN1860 on the system board 3 Secure the HDD 2 assembly with the following screw M2 5 6B FLAT BIND screw １ 4 Install the HDD 2 slot cover and secure it with the screw with e ring 5 Insert the HDD 1 assembly into the HDD 1 slot and connect it carefully to the connecto...

Page 263: ...irt on the terminals may cause memory access problems Never press hard or bend a memory module Removing the memory module To remove the memory module confirm that the computer is in boot mode Then perform the following procedure See Figure 4 7 and 4 8 1 Loosen the screw with e ring securing the memory slot cover 2 Remove the memory slot cover Screw with e ring Memory slot cover Figure 4 7 Removing...

Page 264: ...firmly CAUTION Be sure to install a memory module to slot A CN1400 The computer does not boot when a memory module in installed into slot A After installing the memory module confirm that the memory module is secured with the left and right latches Never press hard or bend a memory module 2 Install the memory slot cover and secure it with the screw with e ring 3 When the power of the computer is t...

Page 265: ...ter face up and open the display 2 Turn the speaker cover counterclockwise and take it out from the slot Speaker cover Figure 4 9 Removing the speaker cover Installing the Speaker cover The following describes the procedure for installing the speaker cover See Figure 4 9 1 Install the speaker cover to the slot and turn it clockwise QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 19 ...

Page 266: ... handling the keyboard always hold it by the frame and do not touch the keytop 1 Insert your finger into the slot between the keyboard holder and computer Then lift up the keyboard holder while unlatching 2 Remove the following screw M2 5 4B FLAT BIND screw 2 Keyboard holder M2 5x4B FLAT BIND M2 5x4B FLAT BIND Figure 4 10 Removing the keyboard 1 4 20 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 ...

Page 267: ...e following screw and keyboard support plate M2 5 8B FLAT BIND screw 1 5 Disconnect the keyboard cable from the connector CN3200 on the system board and remove the keyboard CN3200 M2 5x8B FLAT BIND Keyboard support plate Keyboard cable Figure 4 11 Removing the keyboard 2 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 21 ...

Page 268: ...s face down Connect the keyboard cable to the connector CN3200 on the system board 2 Install the keyboard support plate and secure it with the following screws M2 5 8B FLAT BIND screw 1 3 Turn the keyboard face up and put it on the computer Make sure that there is no space between the keyboard and the computer 4 Secure the keyboard with the following screws M2 5 4B FLAT BIND screw 2 5 Install the ...

Page 269: ...isconnect the wireless LAN antenna cables MAIN AUX from the terminals on the wireless LAN card 3 Remove the following screws securing the wireless LAN card M2 0 4B BIND screw 2 4 Disconnect the wireless LAN card from the connector CN2600 on the system board CN2600 Wireless LAN card Wireless LAN antenna cable M2 0 4B TORX M2 0 4B BIND Wireless LAN card hold plate M2 0 4B BIND Figure 4 12 Removing t...

Page 270: ... 12 1 Insert slantwise the wireless LAN card into the connector CN2600 on the system board and press it to connect firmly 2 Secure the wireless LAN card with the following screws M2 0 4B BIND screw 2 3 Connect the wireless LAN antenna cables to the terminals White cable to MAIN Black cable to AUX on the wireless LAN card 4 Install the wireless LAN card hold plate and secure it with the following s...

Page 271: ...move the following screws securing the MDC M2 0 4B BIND screw 2 2 Pull the MDC straight up and disconnect the MDC from the connector CN3010 on the system board 3 Disconnect the modem cable from the connector on the MDC M2 0x4B BIND MDC CN3010 Modem cable Figure 4 13 Removing the MDC QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 25 ...

Page 272: ...Installing the MDC The following describes the procedure for installing the MDC See Figure 4 13 1 Connect the modem cable to the connector on the MDC 2 Install the MDC and connect it to the connector CN3010 on the system board 3 Secure the MDC with the following screws M2 0 4B BIND screw 2 ...

Page 273: ...ooth flat cable from the connector CN4400 on the system board Bluetooth antenna cable Bluetooth flat cable CN4400 Bluetooth module Glass tape Figure 4 14 Removing the Bluetooth module Installing the Bluetooth module The following describes the procedure for installing the Bluetooth module See Figure 4 14 1 Connect the Bluetooth flat cable to the connector CN4400 on the system board 2 Connect the B...

Page 274: ...ector CN6480 on the system board 4 Remove the following screws securing the cover assembly M2 0 4B BIND screw 1 Described as 4 in the figure M2 5 6B FLAT BIND screw 4 or 3 Described as 6 in the figure M2 5 8B FLAT BIND screw 3 Described as 8 in the figure M2 5 16B FLAT BIND screw 14 Described as 16 in the figure 4 16 16 16 16 16 8 16 16 16 16 16 8 16 16 8 6 6 6 16 16 Speaker AMP cable Connected to...

Page 275: ...or CN9530 on the system board 11 Disconnect the switch board cable from the connector CN9650 on the system board 12 Disconnect the microphone cable from the connector CN6050 on the system board 13 Remove the following screw securing the cover assembly M2 5 8B FLAT BIND screw 1 LCD connector cover M2 5x8B FLAT BIND FL inverter cable Connected to CN5816 LCD cable Connected to CN5000 Touch pad cable ...

Page 276: ...acement Procedures 4 11 Cover assembly 14 Remove the cover assembly while releasing the latches Cover assembly Figure 4 17 Removing the cover assembly 3 4 30 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 277: ...the system board 7 Connect the FL inverter to the connector CN5816 on the system board 8 Connect the LCD cable from the connector CN5000 on the system board 9 Install the LCD connector cover in place 10 Secure the cover assembly with the following screw M2 5 8B FLAT BIND screw 1 11 Turn over the computer 12 Connect the GPU fan cable to the connector CN8781 on the system board 13 Connect the analog...

Page 278: ...hile sliding it M2 5 6S Tapping Touch pad assembly Figure 4 18 Removing the touch pad 3 Peel off the double sided tape portion between the insulators and disconnect the touch pad cable from the TP board 4 Turn up the insulator and disconnect the button cable from the touch pad assembly 5 Disconnect the button cable from the TP board 6 Turn over the touch pad assembly and remove the following screw...

Page 279: ...d cable Dual Mode touch pad Double sided tape Rux pad model Insulator Insulator Button cable Touch pad cable Double sided tape Touch pad Touch pad model M1 8 3S S THIN HEAD TP board Figure 4 19 Removing the cables and TP board QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 33 ...

Page 280: ...e button cable to the connector on the touch pad and TP board 3 Turn up the insulator and connect the touch pad cable to the connector on the TP board NOTE Do not reuse the touch pad so that it can not be used after peeling off from the computer Be sure to stick a new touch pad When installing the touch pad be careful not to get the bubbles under the touch pad 4 Install the touch pad assembly to t...

Page 281: ...rophone holder Microphone cable Wrap one rotation Figure 4 20 Removing the internal microphone Installing the Internal microphone The following describes the procedure for installing the internal microphone See Figure 4 20 1 Install the internal microphone to the microphone holder NOTE When installing the internal microphone make the side where the cable goes out up and install it to the microphon...

Page 282: ...volume board and the volume cover 3 Remove the volume knob while releasing two latches Volume cover Volume board Volume knob Projection Latch Figure 4 21 Removing the volume board Installing the Volume board The following describes the procedure for installing the volume board See Figure 4 21 1 Install the volume knob while latching 2 Install the volume cover to the volume board 3 Install the volu...

Page 283: ...he fingerprint sensor holder in the direction of arrow in the following figure to remove it 2 Remove the fingerprint sensor board from the cover assembly 3 Disconnect the fingerprint sensor cable from the connector CN9540 on the fingerprint sensor board Fingerprint sensor holder Fingerprint sensor board CN9540 Fingerprint sensor cable Latch Figure 4 22 Removing the fingerprint sensor board QOSMIO ...

Page 284: ...ribes the procedure for installing fingerprint sensor board See Figure 4 22 1 Connect the fingerprint sensor cable to the connector CN9540 on the fingerprint sensor board 2 Install the fingerprint sensor board to the cover assembly 3 Install the fingerprint sensor holder in place and slide it in the opposite direction of arrow in the figure 4 22 while pushing the latch ...

Page 285: ...lass tape B 3 Disconnect the switch cable from the connector CN9660 on the switch board 4 Remove the following screws securing the switch board M2 5 6S Tapping screw 2 5 Turn up the insulator and remove the reinforcing plate and switch board M2 5 6S Tapping Glass tape B M2 5 6S Tapping Switch cable Switch board CN9660 Reinforcing plate Glass tape A Cables Insulator Figure 4 23 Removing the switch ...

Page 286: ...e Figure 4 23 1 Connect the switch cable to the connector CN9660 on the switch board 2 Install the reinforcing plate and switch board to the cover assembly while passing the switch cable through the hole of reinforcing plate and secure them with the following screws M2 5 6S Tapping screw 2 3 Stick the glass tape B in place 4 Pass the cables on the reinforcing plate and stick the glass tape A on it...

Page 287: ...Replacing the optical disk drive Removing the optical disk drive The following describes the procedure for removing the optical disk drive See Figure 4 24 to 4 26 1 Remove the following screws and ODD panel Only when the DVD super multi drive is mounted M2 5 6B FLAT BIND screw 2 M2 5x6B FLAT BIND ODD panel Figure 4 24 Removing the ODD panel QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 41 ...

Page 288: ...owing screw securing the ODD assembly M2 5 6B FLAT BIND screw 1 3 Remove the ODD assembly from the connector CN1810 on the system board CN1810 ODD assembly M2 5x6B FLAT BIND Figure 4 25 Removing the ODD assembly 4 42 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 289: ...2 0 3S S THIN HEAD screw 1 5 Remove the following screws securing the ODD rear bracket M2 0 2 7B S THIN HEAD screw 2 6 Remove the ODD rear bracket from the ODD assembly ODD side bracket ODD rear bracket M2 0x3S S THIN HEAD M2 0x2 7B S THIN HEAD Figure 4 26 Removing the ODD rear bracket QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 43 ...

Page 290: ...he ODD assembly and secure it with the following screws M2 0 2 7B S THIN HEAD screw 2 2 Installing the ODD side bracket to the ODD assembly and secure it with the following screw M2 0 3S S THIN HEAD screw 1 3 Connect the ODD assembly to the connector CN1810 on the system board and secure it with the following screw M2 5 6B FLAT BIND screw 1 4 Install the ODD panel and secure it with the following ...

Page 291: ...ollowing describes the procedure for ejecting the optical disk from the optical disk drive See Figure 4 27 1 Remove the following screws securing the ODD cover M1 8 2C S THIN HEAD screw 4 2 Open the ODD cover in the direction of the arrow to remove it from the ODD base assembly 3 Hold the optical disk and lift it out M1 8x2C S THIN HEAD Hook ODD cover Optical disk M1 8x2C S THIN HEAD ODD base asse...

Page 292: ...ng the ODD assembly The following describes the procedure for assembling the ODD assembly from the optical disk drive See Figure 4 27 1 Install the ODD cover to the ODD base assembly by sliding the hook into the slot of ODD base assembly 2 Secure the ODD cover with the following screws M1 8 2C S THIN HEAD screw 4 ...

Page 293: ... insulator from the slot and separate the insulator and RTC battery RTC battery Insulator RTC battery cable CN9990 Figure 4 28 Removing the RTC battery Installing the RTC battery The following describes the procedure for installing the RTC battery See Figure 4 28 1 Set the RTC battery into the insulator 2 Install the RTC battery to the slot of the base assembly 3 Connect the RTC battery cable to t...

Page 294: ... from the connector CN9551 on the system board and connector CN9550 on the JK board 3 Take out the JK board from the slot Be careful because the analog TV turner cable is connected to the JK board 4 Disconnect the analog TV turner cable from the connector CN9614 on the back of the JK board CN9550 JK cable JK board CN9551 CN9614 Analog TV tuner cable M2 5 6S Tapping Figure 4 29 Removing the JK boar...

Page 295: ...ure for installing the JK board See Figure 4 29 1 Connect the analog TV turner cable to the connector CN9614 on the JK board 2 Install the JK board to the slot of the base assembly 3 Connect the JK cable to the connector CN9551 on the system board and connector CN9550 on the JK board 4 Secure the JK board with the following screw M2 5 6S Tapping screw 1 ...

Page 296: ...uring the LED board M2 5 6S Tapping screw 1 2 Disconnect the LED cable from the connector CN9500 on the system board 3 Remove the LED board from the base assembly 4 Disconnect the LED cable from the connector CN9510 on the LED board CN9500 M2 5x6S Tapping CN9510 Back of the LED board LED board LED cable Figure 4 30 Removing the LED board 4 50 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 297: ...ollowing describes the procedure for installing the LED board See Figure 4 30 1 Connect the LED cable to the connector CN9510 on the LED board 2 Install the LED board to the base assembly 3 Connect the LED cable to the connector CN9500 on the system board 4 Secure the LED board with the following screw M2 5 6S Tapping screw 1 ...

Page 298: ...hardware configuration Also update with the latest BIOS and EC KBC as described in Appendix G and in Appendix H Removing the system board The following describes the procedure for removing the system board See Figure 4 31 1 Remove the following screw securing the system board M2 5 6S Tapping screw 1 2 Remove the system board upward from the base assembly M2 5x6S Tapping System board Figure 4 31 Re...

Page 299: ...ance Manual 960 546 CONFIDENTIAL 4 53 Installing the system board The following describes the procedure for installing the system board See Figure 4 31 1 Install the system board to the base assembly and secure it with the following screw M2 5 6S Tapping screw 1 ...

Page 300: ...d 4 33 1 Remove the following screw and lift up the speaker AMP board M2 5 6S Tapping screw 1 2 Disconnect the speaker cable and speaker AMP cable from the connector on the speaker AMP board M2 5x6S Tapping Speaker AMP board Speaker AMP cable Speaker cable Figure 4 32 Removing the speaker AMP board 4 54 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 301: ...he procedure for installing the speaker See Figure 4 32 and 4 33 1 Install the speaker to the slot of the base assembly and arrange the speaker cable in place 2 Stick three glass tapes 3 Connect the speaker cable and speaker AMP cable to the connector on the speaker AMP board 4 Install the speaker AMP board and secure it with the following screw M2 5 6S Tapping screw 1 QOSMIO G30 Maintenance Manua...

Page 302: ...d remove the GPU fan while releasing the hook GPU fan Insulator Hook GPU fan cable Figure 4 34 Removing the GPU fan Installing the GPU fan The following describes the procedure for installing the GPU fan See Figure 4 34 1 Install the GPU fan to the slot of the base assembly 2 Pass the GPU fan cable through the insulator and arrange it in place 4 56 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 54...

Page 303: ...See Figure 4 35 1 Push the hook in the direction of arrow in the following figure to take out F jack from the slot 2 Disconnect the TV antenna cable from the F jack 3 Take out the modem jack from the slot 4 Take out the TV antenna cable and analog TV cable from the slot Hook TV antenna cable Modem jack Analog TV cable F jack Figure 4 35 Removing the F jack modem jack analog TV cable QOSMIO G30 Mai...

Page 304: ...ing the F jack Modem jack Analog TV cable The following describes the procedure for installing the F jack Modem jack Analog TV cable See Figure 4 35 1 Arrange the TV antenna cable and analog TV cable to the slot 2 Install the modem jack to the slot 3 Connect the TV antenna cable to the F jack 4 Install the F jack into the slot ...

Page 305: ...emove the wireless communication switch from the base assembly by pushing it from the back Wireless communication switch Figure 4 36 Removing the wireless communication switch Installing the Wireless communication switch The following describes the procedure for installing the wireless communication switch See Figure 4 36 1 Install the wireless communication switch to the base assembly QOSMIO G30 ...

Page 306: ...lder M2 0 4B BIND screw 3 NOTE When removing the CPU holder be sure to remove the screws in the reverse order of the number marked on the holder 2 Remove the CPU holder 3 Disconnect the CPU fan cable from the connector CN8771 on the system board and remove the CPU heat sink fan from the slot M2 0x4B BIND CPU holder M2 0x4B BIND CPU heat sink fan CPU fan cable CN8771 Figure 4 37 Removing the CPU he...

Page 307: ...acement Procedures 4 Unlock the CPU by rotating the cam on the CPU socket 90 degrees counterclockwise with a flat blade screwdriver 5 Remove the CPU Figure 4 38 Replacing the CPU QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 61 ...

Page 308: ... on the CPU clean it with a cloth Using a special applicator apply silicon grease so that the CPU chip on the CPU is completely covered NOTE Apply the silicon grease enough to cover the chip surface using the special applicator Figure 4 39 Applying silicon grease 5 Connect the CPU fan cable to the connector CN8771 on the system board and install the CPU heat sink fan to the slot 6 Install the CPU ...

Page 309: ...holder and GPU heat sink M2 0 4B BIND screw 3 2 Remove the GPU holder and GPU heat sink NOTE When removing the GPU holder be sure to remove the screws in the reverse order of the number marked on the holder When removing the GPU heat sink be careful no to bend the earth spring GPU holder M2 0x4B BIND GPU heat sink Earth spring Figure 4 40 Removing the GPU heat sink QOSMIO G30 Maintenance Manual 96...

Page 310: ... for installing the GPU heat sink See Figure 4 40 1 Install the GPU heat sink and GPU holder NOTE For details on applying the silicon grease refer to Installing the CPU 2 Secure the GPU heat sink and GPU holder with the following screws M2 0 4B BIND screw 3 NOTE When securing the GPU holder be sure to secure the screws in the order of the number marked on the holder ...

Page 311: ...log TV tuner from the connector CN2400 on the system board M2 0x4B BIND Analog TV tuner CN2400 Latch Latch Figure 4 41 Removing the analog TV tuner Installing the analog TV tuner The following describes the procedure for installing the analog TV tuner See Figure 4 41 1 Insert the analog TV tuner into the connector CN2400 on the system board slantwise and press it to connect firmly 2 Secure the ana...

Page 312: ... Figure 4 42 1 Remove the following screws securing the PC card slot M2 0 3S S THIN HEAD screw 2 M2 0 8S BIND screw 2 2 Pull up the PC card slot straight and remove it from the connector CN2110 on the system board CN2110 PC card slot M2 0x3S S THIN HEAD M2 0x8S BIND Figure 4 42 Removing the PC card slot 4 66 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 313: ...nstalling the PC card slot The following describes the procedure for installing the PC card slot See Figure 4 42 1 Insert the terminal of the PC card slot into the connector CN2110 on the system board 2 Secure the PC card slot with the following screws M2 0 3S S THIN HEAD screw 2 M2 0 8S BIND screw 2 ...

Page 314: ...dure for removing the LCD unit and FL inverter See Figure 4 43 to 4 46 1 Peel off the mask seals and mask pads and remove the following screws securing the LCD mask M2 5 8B FLAT BIND screw 6 2 Insert your finger between the edge of the LCD mask and LCD and remove the LCD mask while releasing the latches LCD mask M2 5x8B FLAT BIND with mask pad M2 5x8B FLAT BIND with mask seal M2 5x8B FLAT BIND wit...

Page 315: ...inverter 5 Disconnect the LCD cables from the connectors CN1 and CN2 on the FL inverter 6 Disconnect the HV cables from the connectors CN3 and CN4 on the FL inverter 7 Remove the FL inverter from the display assembly M2 0x4S BIND FL inverter Insulator CN2 CN1 LCD cable HV cable Figure 4 44 Removing the FL inverter QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 69 ...

Page 316: ...edge of the LCD unit on the display cover lift only the top edge of the LCD unit After peeling off two aluminum tapes disconnect the LCD cable from the connector on the back of the LCD 10 Remove the LCD unit M2 0x4S BIND Aluminum tape LCD cable LCD unit Figure 4 45 Removing the LCD unit 4 70 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 317: ...he following screws securing the LCD support and remove the LCD supports from the LCD unit M2 0 3S S THIN HEAD screw 4 LCD support M2 0x3S S THIN HEAD M2 0x3S S THIN HEAD Figure 4 46 Removing the LCD support QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 71 ...

Page 318: ... the connector on the back of LCD 3 Stick two aluminum tapes on the connector of LCD cable 4 Secure the LCD unit with the following screws M2 0 4S BIND screw 4 5 Connect LCD cables to the connector CN1 and CN2 of the FL inverter CAUTION Be careful not to connect the LCD harnesses to the wrong connectors of FL inverter CN1 smaller one CN2 larger one 6 Connect HV cables to the connector CN3 and CN4 ...

Page 319: ...ing the LCD cable holder cover assembly side and remove the LCD cable holder plate from the cover assembly M2 5 6S Tapping screw 1 2 Remove the hinge cap L from the cover assembly 3 Remove the LCD cable from the slot of the cover assembly M2 5x6S Tapping LCD cable holder plate LCD cable Hinge cap L Figure 4 47 Removing the LCD cable QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 73 ...

Page 320: ... 1 Arrange the LCD cable by putting it through the slot of cover assembly 2 Install the LCD cable holder plate to the display rear cover and secure it with the following screw M2 5 6S Tapping screw 1 3 Installing the hinge cap L while hooking the tabs CAUTION When installing the hinge cap do not mistake the left for the right and vice versa L for the left and R for the right are marked on the hing...

Page 321: ...2 Peel off the acetate tapes fixing the wireless LAN antenna cables and Bluetooth antenna cable and turn up insulator 3 Peeling off the wireless LAN antennas and Bluetooth antenna from the display rear cover and remove the antennas from the display assembly Wireless LAN antenna with black cable Bluetooth antenna with brown cable Wireless LAN antenna with white cable Acetate tape Insulator Hinge ca...

Page 322: ... following describes the procedure for installing the wireless antennas Bluetooth antenna See Figure 4 48 1 Stick the wireless LAN antennas and Bluetooth antenna on the display rear cover 2 Arrange the wireless LAN antenna cables and bluetooth antenna cable on the display rear cover and fix them with acetate tapes and insulator 3 Installing the hinge cap R while hooking the tabs ...

Page 323: ...pping screw 2 2 Pull up and remove the display latch hook from the display rear cover QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 77 M2 5x6S Tapping Display latch hook Figure 4 49 Removing the display latch hook Installing the display latch hook The following describes the procedure for installing the display latch hook See Figure 4 49 1 Install the display latch hook to the display rear ...

Page 324: ... BIND screw 6 2 Remove the display rear cover from the cover assembly M2 5x4B FLAT BIND M2 5x4B FLAT BIND Display rear cover Figure 4 50 Removing the display rear cover Installing the display rear cover The following describes the procedure for installing the display rear cover See Figure 4 50 1 Install the display rear cover to the cover assembly and secure it with the following screws M2 5 4B FL...

Page 325: ... 5 6S Tapping screw 1 2 Turn up the insulator 3 Push the latch and remove the hinge L by sliding it to the right 4 Remove the following screw securing the hinge R M2 5 6S Tapping screw 1 5 Push the latch and remove the hinge R by sliding it to the left M2 5x6S Tapping M2 5x6S Tapping Hinge R Hinge L Insulator Figure 4 51 Removing the hinge QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 79 ...

Page 326: ...e following describes the procedure for installing the hinge See Figure 4 51 1 Install the hinge R to the cover assembly and secure it with the following screw M2 5 6S Tapping screw 1 2 Turn up the insulator and install the hinge L to the cover assembly and secure it with the following screw M2 5 6S Tapping screw 1 ...

Page 327: ...e backlight unit in the environment without dust such as on the clean bench Keep the worktable free from any screws or other material that may scratch the LCD surface Use an anti static or protective sheet When replacing the FL unit cover with a finger protector or similar to prevent dirtying or scratching the LCD panel Take care when handling the lamp Excessive force may break the lamp Take care ...

Page 328: ...to Figures 4 52 to 4 55 1 Remove the tape and cover shield 1 Remove the adhesive tape 1 fixing the B L cable Be careful not to apply excessive force to the B L cable 2 Remove the adhesive tape 2 and tape shield fixing the bezel Be careful not to apply excessive force to the bezel 3 Remove the cover shield G Be careful not to apply excessive force to the gate driver IC 4 Remove the cover shield S B...

Page 329: ...acement Procedures 2 Remove the bezel Top case Be careful not to apply excessive force to the source PCB or COF Figure 4 53 Replacing 17 1 Inch LG Philips fluorescent lamp 2 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 83 ...

Page 330: ...rescent Lamp 3 Remove the source PCB 1 Remove the source PCB Be careful not to apply excessive force to the PCB or COF Figure 4 54 Replacing 17 1 Inch LG Philips fluorescent lamp 3 4 84 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 331: ...cratch or particle on polarizer or B L assembly 2 Remove the adhesive tapes fixing the sheets six points 3 Remove the sheets and light guide NOTE Keep each sheet in different place to prevent scratch on the surface 4 Remove the two screws and FL tube cover at the bottom NOTE The value of torque is 1 5kg cm Figure 4 55 Replacing 17 1 Inch LG Philips fluorescent lamp 4 QOSMIO G30 Maintenance Manual ...

Page 332: ...pe from the FL tube cover L at the bottom 2 Secure the FL tube cover L at the bottom with the two screws NOTE Maximum value of torque is 2 0kg cm 3 Install the light guide and sheets NOTE Be careful not to scratch on the surface of the sheets and light guide 4 Stick the adhesive tape to fix the sheets 5 Install the board assembly NOTE Be careful not to apply excessive force to the PCB and TCP Figu...

Page 333: ...ent Procedures 2 Install the source PCB 1 Install the source PCB Be careful not to apply excessive force to the COF Figure 4 57 Replacing 17 1 Inch LG Philips fluorescent lamp 6 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 87 ...

Page 334: ...res 4 36 Fluorescent Lamp 3 Install the bezel Be careful not to apply excessive force to the PCB and COF Figure 4 58 Replacing 17 1 Inch LG Philips fluorescent lamp 7 4 88 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 335: ... gloves to prevent circuit damage caused by ESC 2 Stick the cover shield G 3 Stick the adhesive tapes 3 to fix the bezel Be careful not to apply excessive force to the bezel 4 Stick the adhesive tape 4 to fix the B L cable Be careful not to apply excessive force to the B L cable Figure 4 59 Replacing 17 1 Inch LG Philips fluorescent lamp 8 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 89 ...

Page 336: ... 1 inch Sharp fluorescent lamp To remove the 17 1 inch Sharp Fluorescent Lamp follow the steps below and refer to Figures 4 60 to 4 67 1 Turn the LCD module face down Remove the protection cover A fixing tapes B and 6 screws D on both sides CAUTION 1 Be careful not to damage the driver and circuit board 2 The removed tapes are reused Do not throw away The torque loosing screws shall be 0 12N m Fig...

Page 337: ...dures 2 Turn the LCD module face up and remove the bezel D 2 Remove the bent portion of the bezel 1 Remove 6 latches of the bezel Figure 4 61 Replacing 17 1 Inch Sharp fluorescent lamp 2 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 91 ...

Page 338: ...own and remove the screw C fixing the board Then open the bent portion of the TCP of the board and remove the backlight The torque loosening screw shall be 0 12 N m Figure 4 62 Replacing 17 1 Inch Sharp fluorescent lamp 3 4 92 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 339: ...ght unit E CAUTION Take following care in handling LCD panel 1 Do not pull the circuit board and driver when moving it hold the edge of glass 2 Be careful not to damage by ESC Be careful not to damage by ESC Figure 4 63 Replacing 17 1 Inch Sharp fluorescent lamp 4 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 93 ...

Page 340: ...ght guide plate I from the BL unit E CAUTION Be careful not to scratch or soil the removed sheets and light guide to reuse them Do not to throw away the resign tape stuck on the diffusion sheet G to reuse Figure 4 64 Replacing 17 1 Inch Sharp fluorescent lamp 5 4 94 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 341: ...dures 6 Turn the back light unit E face down and remove two screws K and lump cover L The torque loosening screw shall be 0 12 N m Figure 4 65 Replacing 17 1 Inch Sharp fluorescent lamp 6 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 95 ...

Page 342: ...escent Lamp 7 Remove the lamp unit M from the BL unit E CAUTION When removing the lamp unit be careful not to break the lamp Figure 4 66 Replacing 17 1 Inch Sharp fluorescent lamp 7 4 96 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 343: ...Procedures 8 Turn the BL unit E face down Remove the double sided tapes N to and S CAUTION Throw away the double sided tapes Figure 4 67 Replacing 17 1 Inch Sharp fluorescent lamp 8 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 97 ...

Page 344: ...escent lamp follow the steps below and refer to figures 4 68 to 4 77 1 Stick the double sided tapes N to S on the BL unit E CAUTION Be careful for the tapes not to ride on the ramp or not to stick out Position of sticking Figure 4 68 Replacing 17 1 Inch Sharp fluorescent lamp 9 4 98 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 345: ...damage the harness Figure 4 69 Replacing 17 1 Inch Sharp fluorescent lamp 10 3 Install the new lamp cover L on the BL unit and secure them with two screws K Insert the projection at the both sides of lamp cover The torque tightening the screw shall be 0 1 N m Hook the 3 latches on the bottom side of lamp cover Figure 4 70 Replacing 17 1 Inch Sharp fluorescent lamp 11 QOSMIO G30 Maintenance Manual ...

Page 346: ...t J in to the lamp unit M and place it at the projection portion on the short side Insert slantingly the light guide plate I not to deform the reflector Stick the thin side to the double sided tape and secure it Outline of the section of lamp side M Reflector M Lamp Light guide plate I Figure 4 71 Replacing 17 1 Inch Sharp fluorescent lamp 12 4 100 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 54...

Page 347: ... and diffusion sheet G dirty and attach any abnormal substance Stick the diffusion sheet G with five double sided tapes N to R Positioning of the sheet H and G Do not make it on the pin Positioning of the sheet H and G Do not make it on the pin Figure 4 72 Replacing 17 1 Inch Sharp fluorescent lamp 13 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 101 ...

Page 348: ...hat the BL unit is not on the guide lib of BL unit E If any darts remove them with crepe tape Guide lib Do not make it on Guide lib Do not make it on It is on the guide lib Guide lib Do not make it on Guide lib Do not make it on Figure 4 73 Replacing 17 1 Inch Sharp fluorescent lamp 14 4 102 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 349: ...two screws C CAUTION When handling the circuit board do not hold both edges Position the circuit board by the rectangle hole close to the screw hole and the BL unit pin The torque tightening screws shall be 0 1 N m Figure 4 74 Replacing 17 1 Inch Sharp fluorescent lamp 15 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 103 ...

Page 350: ...LCD module face down install the bezel D 1 Hook bent portion of the bezel in the form 2 Mate 6 latches of bezel Outline of the section Portion of Figure 4 75 Replacing 17 1 Inch Sharp fluorescent lamp 16 4 104 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 351: ... LCD module with 6 screws CAUTION Make sure that the bent portion of bezel D in the form of is not on the lib The torque tightening screws shall be 0 1 N m Figure 4 76 Replacing 17 1 Inch Sharp fluorescent lamp 17 QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL 4 105 ...

Page 352: ...ures 4 36 Fluorescent Lamp 10 Stick the protection cover A and fixing tape B Bend and stick it on the side Figure 4 77 Replacing 17 1 Inch Sharp fluorescent lamp 18 4 106 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 353: ... CONFIDENTIAL Appendices ...

Page 354: ...Appendices App ii CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 355: ...1 200 pin C 4 C 3 CN1810 ODD I F connector 50 pin C 7 C 4 CN1850 1st HDD I F connector 22 pin C 8 C 5 CN1860 2nd HDD I F connector 22 pin C 8 C 6 CN2110 PC card I F connector 150 pin C 9 C 7 IS2101 Bridge media I F connector 42 pin C 12 C 8 CN2400 WW Tuner I F connector 124 pin C 13 C 9 CN2430 ISDB t Tuner I F connector 124 pin C 15 C 10 CN2450 BC board I F connector 8 pin C 17 C 11 CN2600 PCI Exp...

Page 356: ...170 Speaker connector 4 pin C 25 C 30 J6310 Headphone connector 6 pin C 25 C 31 DS6320 Headphone SPDIF connector 9 pin C 25 C 32 CN6480 1BIT AMP I F connector 20 pin C 26 C 33 CN8800 DC IN connector 4 pin C 26 C 34 CN8810 Battery connector 10 pin C 26 C 35 CN9990 RTC battery connector 3 pin C 27 C 36 CN8771 CPU FAN connector 4 pin C 27 C 37 CN8781 VGA FAN connector 4 pin C 27 C 38 CN9600 MCE modul...

Page 357: ...SW C 52 CN9660 System board I F connector 20 pin C 34 FS board FCTFS C 53 CN9540 System board I F connector 6 pin C 35 Appendix D Keyboard Scan Character Codes D 1 D 1 Scan Codes D 1 Appendix E Key Layout E 1 E 1 US Keyboard E 1 E 2 UK Keyboard E 1 E 3 KO Keyboard E 2 E 4 TC Keyboard E 2 Appendix F Wiring Diagrams F 1 F 1 RGB Monitor ID Wraparound Connector F 1 F 2 LAN loopbak Connector F 1 Append...

Page 358: ...ENTIAL QOSMIO G30 Maintenance Manual 960 546 Appendix J Maintenance of TOSHIBA RAID J 1 J 1 Outline of Maintenance Repair of TOSHIBA RAID J 1 J 2 Analysis and handling by Drive Log J 2 J 3 Operation of Independent utility J 8 ...

Page 359: ... layout B 8 Figure B 7 SW board layout B 9 Figure E 1 US Keyboard layout E 1 Figure E 2 UK Keyboard layout E 1 Figure E 3 KO Keyboard layout E 2 Figure E 4 TC Keyboard layout E 2 Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 1 Figure F 2 LAN loopback connector F 1 Figure J 1 Flowchart of repairing TOSHIBA RAID J 1 Figure J 2 Flowchart of Analysis and handling by Drive Log J 2 Fig...

Page 360: ...ard I F connector 150 pin C 9 Table C 7 Bridge media I F connector 42 pin C 12 Table C 8 WW Tuner I F connector 124 pin C 13 Table C 9 ISDB t Tuner I F connector 124 pin C 15 Table C 10 BC board I F connector 8 pin C 17 Table C 11 PCI Express mini card I F connector 52 pin C 17 Table C 12 MDC I F connector 12 pin C 18 Table C 13 Keyboard I F connector 34 pin C 19 Table C 14 Touch Pad I F connector...

Page 361: ...tor 4 pin C 26 Table C 34 Battery connector 10 pin C 26 Table C 35 RTC battery connector 3 pin C 27 Table C 36 CPU FAN connector 4 pin C 27 Table C 37 VGA FAN connector 4 pin C 27 Table C 38 MCE module connector 12 pin C 27 Table C 39 LE board I F connector 20 pin C 28 Table C 40 FS board I F connector 6 pin C 28 Table C 41 JK board I F connector 6 pin C 28 Table C 42 SW board I F connector 20 pin...

Page 362: ... D 6 Table D 4 Scan codes with Fn key D 6 Table D 5 Scan codes in overlay mode D 7 Table D 6 No 124 key scan code D 7 Table D 7 No 126 key scan code D 8 Table I 1 MTBF I 1 Table J 1 List of Command J 5 Table J 2 Displayed item in Logical Drive J 10 Table J 3 Items displayed in Physical Drive J 11 Table J 4 Item of Main Menu displayed J 12 Table J 5 Item of parameter set J 14 Table J 6 Item of arra...

Page 363: ...ule in the LCD cover be sure to seat it so that it is properly aligned and maximum visibility of the display is maintained 2 Be careful to align the holes at the four corners of the LCD module with the corresponding holes in the LCD cover before securing the module with screws Do not force the module into place because stress can affect its performance Also the panel s polarized surface is easily ...

Page 364: ...and wipe it again If the surface is very dirty we recommend a CRT cleaning agent Apply the agent to a cloth and then wipe the panel s surface Do not apply cleanser directly to the panel 4 If water or other liquid is left on the panel s surface for a long period it can change the screen s tint or stain it Be sure to quickly wipe off any liquid A 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 365: ...to drop it or let it strike a hard object which could cause breakage or cracks 6 CMOS LSI circuits are used in the module so guard against damage from electrostatic discharge Be sure to wear a wrist or ankle ground when handling the module QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL A 3 ...

Page 366: ...iolet rays for long periods 8 Do not store the module at temperatures below specifications Cold can cause the liquid crystals to freeze lose their elasticity or otherwise suffer damage 9 Do not disassemble the LCD module Disassembly can cause malfunctions A 4 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 367: ... If you transport the module do not use packing material that contains epoxy resin amine or silicon glue alcohol or oxide These materials can release gas that can damage the panel s polarization QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL A 5 ...

Page 368: ...Appendices Appendix A Handling the LCD Module A 6 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 369: ...Appendix B Board Layout Appendices Appendix B Appendix B Board Layout B 1 System board FCTSY Front View Figure B 1 System board layout front QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL B 1 ...

Page 370: ...nnector CN9600 MCE I F connector CN9500 LE board I F connecter CN9650 SW board I F connecter CN2600 Wireless LAN card I F connector CN3490 Debugging port CN3010 MDC I F connecter CN5000 LCD I F connecter CN2450 BC board I F connecter CN4400 Bluetooth FFC connector CN3330 Volume sensor cable connector CN5816 FL inverter connector CN9990 RTC battery connector CN6050 Internal microphone CN3201 Touch ...

Page 371: ...Appendix B Board Layout Appendices B 2 System board FCTSY Back View Figure B 2 System board layout back QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL B 3 ...

Page 372: ... connector CN5501 S Video connector J6310 Headphone connector J6051 External microphone DS6320 SPDIF connector CN1810 ODD connector CN2110 PC card I F connector CN4200 i LINK IEEE1394 port CN8771 CPU fan cable connector CN8781 VGA fan cable connector CN8800 DC IN connecter CN8810 1st battery connecter CN1860 HDD 2 I F connecter CN6480 1 Bit amp connector IS1050 CPU J4100 Network connecter CN4611 U...

Page 373: ...gure B 3 JK board layout Table B 3 JK board connectors Number Name CN9551 System board I F connector J9560 IR blaster 1 connector J9561 IR blaster 2 connector CN9613 S Video connector J9612 AV in connector CN9614 TV in connector QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL B 5 ...

Page 374: ...ix B Board Layout B 4 LE board FCTLE Front layout Back layout Figure B 4 LE board layout Table B 4 LE board connector Number Name CN9510 System board I F connector B 6 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 375: ...ndices B 5 TP board FCTTP Front layout Back layout Figure B 5 TP board layout Table B 5 TP board connectors Number Name CN3250 System board I F port CN3251 Touch pad I F port QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL B 7 ...

Page 376: ...ix B Board Layout B 6 FS board FCTFS Front layout Back layout Figure B 6 FS board layout Table B 6 FS board connector Number Name CN9540 System board I F connector B 8 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 377: ...Layout Appendices B 7 SW board FCTSW Front layout Back layout Figure B 7 SW board layout Table B 7 SW board connector Number Name CN9660 System board I F connector QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL B 9 ...

Page 378: ...Appendices Appendix B Board Layout B 10 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 379: ... 13 BDQS0 B1P I O 14 BDQ01 B1P I O 15 GND 16 BDQ00 B1P I O 17 BDQ03 B1P I O 18 GND 19 BDQ02 B1P I O 20 BDQ12 B1P I O 21 GND 22 BDQ13 B1P I O 23 BDQ11 B1P I O 24 GND 25 BDQ08 B1P I O 26 BDM0 B1P I 27 GND 28 GND 29 BDQS1 B1N I O 30 MCK3 B1P I 31 BDQS1 B1P I O 32 MCK3 B1N I 33 GND 34 GND 35 BDQ09 B1P I O 36 BDQ15 B1P I O 37 BDQ14 B1P I O 38 BDQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 BDQ16 B1P I O 4...

Page 380: ...I 83 N C 84 N C 85 BBS2 B1P I 86 N C 87 1R8 B1V I 88 1R8 B1V I 89 BMA12 B1P I 90 BMA11 B1P I 91 BMA09 B1P I 92 BMA07 B1P I 93 BMA08 B1P I 94 BMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 BMA05 B1P I 98 BMA04 B1P I 99 BMA03 B1P I 100 BMA02 B1P I 101 BMA01 B1P I 102 BMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 BMA10 B1P I 106 BBS1 B1P I 107 BBS0 B1P I 108 BRAS B1N I 109 BWE B1N I 110 MCS2 B1N I 111 1R8 B1...

Page 381: ... 152 BDQ46 B1P I O 153 BDQ42 B1P I O 154 BDQ47 B1P I O 155 GND 156 GND 157 BDQ48 B1P I O 158 BDQ52 B1N I O 159 BDQ54 B1P I O 160 BDQ53 B1N I O 161 GND 162 GND 163 N C 164 MCK4 B1P I 165 GND 166 MCK4 B1N I 167 BDQS6 B1N I O 168 GND 169 BDQS6 B1P I O 170 BDM6 B1P I 171 GND 172 GND 173 BDQ51 B1P I O 174 BDQ50 B1P I O 175 BDQ55 B1P I O 176 BDQ49 B1P I O 177 GND 178 GND 179 BDQ57 B1P I O 180 BDQ56 B1P ...

Page 382: ...ADQ00 B1P I O 17 ADQ03 B1P I O 18 GND 19 ADQ02 B1P I O 20 ADQ12 B1P I O 21 GND 22 ADQ13 B1P I O 23 ADQ11 B1P I O 24 GND 25 ADQ08 B1P I O 26 ADM0 B1P I 27 GND 28 GND 29 ADQS1 B1N I O 30 MCK3 B1P I 31 ADQS1 B1P I O 32 MCK3 B1N I 33 GND 34 GND 35 ADQ09 B1P I O 36 ADQ15 B1P I O 37 ADQ14 B1P I O 38 ADQ10 B1P I O 39 GND 40 GND 41 GND 42 GND 43 ADQ16 B1P I O 44 ADQ21 B1P I O 45 ADQ18 B1P I O 46 ADQ17 B1P...

Page 383: ...5 ABS2 B1P I 86 N C 87 1R8 B1V I 88 1R8 B1V I 89 AMA12 B1P I 90 AMA11 B1P I 91 AMA09 B1P I 92 AMA07 B1P I 93 AMA08 B1P I 94 AMA06 B1P I 95 1R8 B1V I 96 1R8 B1V I 97 AMA05 B1P I 98 AMA04 B1P I 99 AMA03 B1P I 100 AMA02 B1P I 101 AMA01 B1P I 102 AMA00 B1P I 103 1R8 B1V I 104 1R8 B1V I 105 AMA10 B1P I 106 ABS1 B1P I 107 ABS0 B1P I 108 ARAS B1N I 109 AWE B1N I 110 MCS2 B1N I 111 1R8 B1V I 112 1R8 B1V I...

Page 384: ... 152 ADQ46 B1P I O 153 ADQ42 B1P I O 154 ADQ47 B1P I O 155 GND 156 GND 157 ADQ48 B1P I O 158 ADQ52 B1N I O 159 ADQ54 B1P I O 160 ADQ53 B1N I O 161 GND 162 GND 163 N C 164 MCK4 B1P I 165 GND 166 MCK4 B1N I 167 ADQS6 B1N I O 168 GND 169 ADQS6 B1P I O 170 ADM6 B1P I 171 GND 172 GND 173 ADQ51 B1P I O 174 ADQ50 B1P I O 175 ADQ55 B1P I O 176 ADQ49 B1P I O 177 GND 178 GND 179 ADQ57 B1P I O 180 ADQ56 B1P ...

Page 385: ...PDD10 P3P I O 11 PDD05 P3P I O 12 PDD11 P3P I O 13 PDD04 P3P I O 14 PDD12 P3P I O 15 PDD03 P3P I O 16 PDD13 P3P I O 17 PDD02 P3P I O 18 PDD14 P3P I O 19 PDD01 P3P I O 20 PDD15 P3P I O 21 PDD00 P3P I O 22 PDDREQ P3P I 23 GND 24 PDIOR P3N O 25 PDIOW P3N O 26 GND 27 PIORDY P3P I 28 PDDACK P3N O 29 IDEIRQ P3P I 30 NC 31 PDA1 P3P O 32 NC 33 PDA0 P3P O 34 PDA2 P3P O 35 PDCS1 P3P O 36 PDCS3 P3N O 37 CDRL...

Page 386: ...1N I S6 ZSATR0 P1P I S7 GND P1 P3V I P2 P3V I P3 P3V I P4 GND P5 GND P6 GND P7 P5V I P8 P5V I P9 P5V I P10 GND P11 GND P12 GND P13 NC P14 NC P15 NC C 5 CN1860 2nd HDD I F connector 22 pin Table C 5 2nd HDD I F connector 22 pin PIN No Signal name I O PIN No Signal name I O S1 GND S2 ZSATT2 P1P I S3 ZSATT2 P1N I S4 GND S5 ZSATR2 P1N I S6 ZSATR2 P1P I S7 GND P1 P3V I P2 P3V I P3 P3V I P4 GND P5 GND P...

Page 387: ...12 CRD E3V I 13 CRD1R5 P1V I 14 CRD1R5 P1V I 15 CRD1R5 P1V I 16 PEWAKE S3N I 17 GND 18 CRD E3V I 19 CRD E3V I 20 CRDRST E3N 21 CRD P3V I 22 CRD P3V I 23 CRD P3V I 24 CRD P3V I 25 GND 26 CRDCRQ E3N O 27 CPPE E3N O 28 GND 29 GND 30 GND 31 XPECRD P3N I 32 XPECRD P3P I 33 GND 34 ZERCRD P1N I 35 ZERCRD P1P I 36 GND 37 GND 38 GND 39 GND 40 GND 41 ZETCRD P1N I 42 ZETCRD P1P I 43 GND 44 N C 45 N C 46 N C ...

Page 388: ...I O 94 ACVS1 P3P I O 95 ACAD11 PYP I O 96 ACAD13 PYP I O 97 ACAD12 PYP I O 98 ACAD15 PYP I O 99 ACAD14 PYP I O 100 GND 101 ACAD16 PYP I O 102 ACCBE1 PYN I O 103 ACA18 PYP I O 104 ACPAR PYP I O 105 ACLOCK PYN I O 106 ACPERR PYN I O 107 ACSTOP PYN I O 108 GND 109 ACGNT PYN 110 ACDEVS PYN I O 111 ACINT PYN I O 112 MCVCCA PYV I O 113 MCVCCA PYV I O 114 MCVPPA PYV I O 115 ACCLK PYP I O 116 ACTRDY PYN I...

Page 389: ...r 150 pin 3 3 PIN No Signal name I O PIN No Signal name I O 135 ACCBE3 PYN I O 136 ACAD25 PYP I O 137 ACAUDI PYP I O 138 ACAD26 PYP I 139 ACSTSC PYP I O 140 ACAD27 PYP I O 141 ACAD28 PYP I O 142 GND 143 ACAD29 PYP I O 144 ACAD30 PYP I O 145 ACD02 PYP I O 146 ACAD31 PYP I O 147 ACCLKR PYN I O 148 ACCD2 P3N I O 149 GND 150 GND ...

Page 390: ...I O 8 MSDAT3 P3P I O 9 MSCD P3N O 10 MSDAT2 P3P I O 11 MSSDIO P3P I O 12 MSDAT1 P3P I O 13 MSBS P3P I O 14 GND 15 FM P3V I 16 MSCLK P3P I O 17 GND 18 MSSDIO P3P I O 19 MSSDAT1 P3P I O 20 SM P3V I 21 SDAT3 P3P I O 22 SDAT2 P3P I O 23 SDAT1 P3P I O 24 SDAT0 P3P I O 25 MSDAT3 P3P I O 26 MSDAT2 P3P I O 27 MSDAT1 P3P I O 28 MSSDIO P3P I O 29 GND 30 MSCLK P3P I O 31 XDWE P3N I 32 SDCMD P3P I O 33 SMCLE ...

Page 391: ...U3 P3P O 22 T31DSL P3P I O 23 GND 24 NC 25 X33TU1 P3P I 26 PCIRS1 S3N O 27 GND 28 T1 P3V I 29 PREQ2 P3N I 30 PGNT2 P3N O 31 T1 P3V I 32 GND 33 AD31 P3P I O 34 NC 35 AD29 P3P I O 36 NC 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 T P3V I 41 AD25 P3P I O 42 AD28 P3P I O 43 PREQ1 P3N I 44 AD26 P3P I O 45 CBE3 P3N I O 46 AD24 P3P I O 47 AD23 P3P I O 48 T1IDSL P3P I O 49 GND 50 GND 51 AD21 P3P I O 52 AD22...

Page 392: ...P3P I O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N I O 87 AD07 P3P I O 88 T1 P3V 89 T1 P3V I 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 BCRST P3N O 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V I 98 P5V 99 AD01 P3P I O 100 NC 101 GND 102 GND 103 BCIO P5P I O 104 TMPTU1 SXP I 105 NC 106 TMPMPG SXP I 107 NC 108 NC 109 NC 110 TMPTU3 SXP I 111 BCCDET P3N...

Page 393: ... O 22 T31DSL P3P I O 23 GND 24 NC 25 X33TU2 P3P I 26 PCIRS1 S3N O 27 GND 28 T2P3V I 29 PREQ3 P3N I 30 PGNT2 P3N O 31 T2 P3V I 32 GND 33 AD31 P3P I O 34 NC 35 AD29 P3P I O 36 NC 37 GND 38 AD30 P3P I O 39 AD27 P3P I O 40 T P3V I 41 AD25 P3P I O 42 AD28 P3P I O 43 PREQ1 P3N I 44 AD26 P3P I O 45 CBE3 P3N I O 46 AD24 P3P I O 47 AD23 P3P I O 48 T1IDSL P3P I O 49 GND 50 GND 51 AD21 P3P I O 52 AD22 P3P I ...

Page 394: ... O 81 AD10 P3P I O 82 GND 83 GND 84 AD09 P3P I O 85 AD08 P3P I O 86 CBE0 P3N I O 87 AD07 P3P I O 88 T1 P3V 89 T2 P3V I 90 AD06 P3P I O 91 AD05 P3P I O 92 AD04 P3P I O 93 BCRST P3N O 94 AD02 P3P I O 95 AD03 P3P I O 96 AD00 P3P I O 97 P5V I 98 P5V 99 AD01 P3P I O 100 NC 101 GND 102 GND 103 BCIO P5P I O 104 TMPTU1 SXP I 105 NC 106 TMPMPG SXP I 107 NC 108 NC 109 NC 110 TMPTU3 SXP I 111 BCCDET P3N I 11...

Page 395: ...nector 52 pin Table C 11 PCI Express mini card I F connector 52 pin 1 2 PIN No Signal name I O PIN No Signal name I O 1 PEWAKE E3N O 2 P3V 3 WCHDAT P3P O 4 GND 5 WCHCLK P3P O 6 1R5 P1V 7 MPEXRQ P3N I 8 NC 9 GND 10 NC 11 XPEMPE P3N O 12 NC 13 XPEMPE P3P O 14 NC 15 GND 16 NC 17 NC 18 GND 19 NC 20 WLON S3N O 21 GND 22 PLTRS2 E3N 23 ZPERWL P1N I 24 E3V 25 ZPERWL P1P I 26 GND 27 GND 28 1R5 P1V 29 GND 3...

Page 396: ...Signal name I O PIN No Signal name I O 49 NC 50 GND 51 NC 52 P3V 1T GND 2T GND C 12 CN3010 MDC I F connector 12 pin Table C 12 MDC I F connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 NC 3 ACZOT1 P3P I O 4 NC 5 GND 6 E3V 7 ACZSY1 P3P O 8 GND 9 ACZIN1 E3P I O 10 GND 11 ACZRS1 E3N O 12 XAZBC1 P3P O 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND ...

Page 397: ...BSC08 S3N O 15 KBSC09 S3N O 16 KBRT01 S3N O 17 KBRT02 S3N O 18 KBRT03 S3N O 19 KBSC10 S3N O 20 KBSC11 S3N O 21 KBRT04 S3N O 22 KBRT05 S3N O 23 KBSC12 S3N O 24 KBSC13 S3N O 25 KBRT06 S3N O 26 KBRT07 S3N O 27 KBSC14 S3N O 28 KBSC15 S3N O 29 P5V 30 N C 31 N C 32 N C 33 N C 34 P5V 1T GND 2T GND C 14 CN3201 Touch Pad I F connector 4 pin Table C 14 Touch Pad I F connector 4 pin PIN No Signal name I O PI...

Page 398: ...K E3N O 11 LAN E3V 12 LACT E3N O 1T GND 2T GND C 17 CN4200 1394 I F connector 4 pin Table C 17 1394 I F connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 ZTPB0 E3N I O 2 ZTPB0 E3P I O 3 ZTPA0 E3N I O 4 ZTPA0 E3P I O 1T GND 2T GND 3T GND 4T GND C 18 CN4400 Bluetooth I F connector 20 pin Table C 18 Bluetooth I F connector 20 pin PIN No Signal name I O PIN No Signal name I O 1 BT P3V 2 ...

Page 399: ... name I O A1 USB01PS E5V A2 ZUSBP4 E3N I O A3 ZUSBP4 E3P I O A4 GND B1 USB0PS E5V B2 ZUSBP2 E3N I O B3 ZUSBP2 E3P I O B4 GND 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND C 20 CN4611 USB I F connector Port6 Port7 8 pin Table C 20 USB I F connector Port6 Port7 8 pin PIN No Signal name I O PIN No Signal name I O 1 USB1PS E5V 2 ZUSBP7 E3N I O 3 ZUSBP7 E3P I O 4 GND 5 USB1PS E5V 6 ZUSBP6 E3N I O 7 ZUSBP6 ...

Page 400: ...18 ZLTX6 PYP I O 19 ZLTX6 PYN I O 20 GND 21 ZLTX5 PYP I O 22 ZLTX5 PYN I O 23 GND 24 ZLTX4 PYP I O 25 ZLTX4 PYN I O 26 GND 27 XCLK1 PYP I O 28 XLCK1 PYN I O 29 GND 30 ZLTX2 PYP I O 31 ZLTX2 PYN I O 32 GND 33 ZLTX1 PYP I O 34 ZLTX1 PYN I O 35 GND 36 ZLTX0 PYP I O 37 ZLTX0 PYN I O 38 GND 39 XLCK0 PYP I O 40 XCLK0 PYN I O 1T GND 2T GND 3T GND 4T GND 5T GND 6T GND C 22 CN5816 FL inverter I F connector...

Page 401: ...NC CRTEN O 14 AVSYNC P3P O 15 NVASCL P5P I O 1T GND 2T GND C 24 CN5501 S video OUT connector 4 pin Table C 24 S video OUT connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 GND 3 NVBGRN PXP I 4 NVBRED PXP I 1T GND 2T GND 3T GND 4T GND C 25 CN5502 D video I F connector 14 pin Table C 25 D video I F connector 14 pin PIN No Signal name I O PIN No Signal name I O 1 HDTVY PXP I 2 GND...

Page 402: ...TXD PYN I O 10 XHDCK0 PYP I O 11 GND 12 XHDCK0 PYN I O 13 HDMCEC P3P I O 14 NC 15 HDMSCL P5P O 16 HDMSDA P5P O 17 GND 18 P5V 19 HPDET P5P I 1T GND 2T GND 2T GND 4T GND C 27 CN6050 Internal microphone connector 2 pin Table C 27 Internal microphone connector 2 pin PIN No Signal name I O PIN No Signal name I O 1 MICIN I 2 A GND C 28 J6051 External microphone connector 6 pin Table C 28 External microp...

Page 403: ...POTR PXP O 4 SPOTR PXN O C 30 J6310 Headphone connector 6 pin Table C 30 Headphone connector 6 pin PIN No Signal name I O PIN No Signal name I O 1 A GND 2 HEADL1 PXP I 3 HEADR1 PXP I 4 A4R7 P4V 5 A GND 6 NC C 31 DS6320 Headphone SPDIF connector 9 pin Table C 31 Headphone SPDIF connector 9 pin PIN No Signal name I O PIN No Signal name I O 1 SPKEN P4N A I 2 HEADL2 PXP I 3 HEADR2 PXP I 4 A GND 5 SPDJ...

Page 404: ...NC 9 AVP PFV 10 NC 11 AUDP GND 12 NC 13 AUDP GND 14 NC 15 A4R7 P4V 16 NC 17 A4R7 P4V 18 EQOUTL PXP O 19 EQOUTR PXP O 20 A4R7 P4V C 33 CN8800 DC IN connector 4 pin Table C 33 DC IN connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 ADPDC I 2 ADPDC I 3 GND 4 GND C 34 CN8810 Battery connector 10 pin Table C 34 Battery connector 10 pin PIN No Signal name I O PIN No Signal name I O 1 PVBL1...

Page 405: ...O PIN No Signal name I O 1 P5V 2 FANGO P3P O 3 GND 4 FPWMO S3P O C 37 CN8781 VGA FAN connector 4 pin Table C 37 VGA FAN connector 4 pin PIN No Signal name I O PIN No Signal name I O 1 P5V 2 FANG1 P3P O 3 GND 4 FPWMO S3P O C 38 CN9600 MCE module connector 12 pin Table C 38 MCE module connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 ZUSBIR E3P I O 2 ZUSBIR E3N I O 3 LERNON P5N O 4 LE...

Page 406: ... S5N O 12 SATLED S5N O 13 BAT1GR S5N O 14 BAT1OR S5N O 15 M5V 16 PWLEGR S5N O 17 PWLEOR S5N O 18 DCINGR S5N O 19 DCINOR S5N O 20 GND 1T GND 2T GND C 40 CN9530 FS board I F connector 6 pin Table C 40 FS board I F connector 6 pin PIN No Signal name I O PIN No Signal name I O 1 Power P3V 2 FGSPON P3V O 3 GND 4 ZUSBFS E3N I O 5 ZUSBFS E3P I O 6 GND 1T GND 2T GND C 41 CN9550 JK board I F connector 6 pi...

Page 407: ... board I F connector 20 pin PIN No Signal name I O PIN No Signal name I O 1 LED O 2 LED I 3 NC 4 PWRSW S3N I 5 TVBTN S3N I 6 CDBTN S3N I 7 KBRT3 S3N I 8 KBRT2 S3N I 9 KBRT1 S3N I 10 KBRT0 S3N I 11 NC 12 KBSC16 S3N O 13 GND 14 IPDCLK P5P I O 15 GNBTNA S3N I 16 GNBTNB S3N I 17 GNBTNC S3N I 18 GNBTND S3N I 19 GNBTNE S3N I 20 PNLOFF S3N I 1T GND 2T GND ...

Page 408: ...I O PIN No Signal name I O 1 GND 2 IRBLS1 P5P I 3 GND 4 GND 5 IRBLS2 P5P I 6 GND 1T GND 2T GND C 44 J9560 IR bluster 1 connector 5 pin Table C 44 IR bluster 1 connector 5 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 NC 3 NC 4 NC 5 IRBLS1 P5P I C 45 J9561 IR bluster 2 connector 5 pin Table C 45 IR bluster 2 connector 5 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 NC 3 NC 4...

Page 409: ... PXP I 1T GND 2T GND 3T GND 4T GND C 47 J9612 AV in connector 5 pin Table C 47 AV in connector 5 pin PIN No Signal name I O PIN No Signal name I O 1 EXINR I 2 TIF GND 3 EXCVBS PXP I 4 EXINL I 5 TIF GND C 48 J9614 TV in connector 12 pin Table C 48 TV in connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 TIF GD 3 EXINR PXP O 4 TVA P3V 5 EXINL PXP O 6 TIF GD 7 EXCVBS PXP O 8 TIF G...

Page 410: ...C 49 System board I F connector 20 pin PIN No Signal name I O PIN No Signal name I O 1 GND 2 RCIRRX S5P O 3 BTLED M5N I 4 LERNLE S3P I 5 P5V 6 LERNRX P5N O 7 LERNON P5N I 8 FMLED P5N I 9 BTSWON S3N I 10 GND 11 ESTLRD S5N I 12 SATLED S5N I 13 BAT1GR S5N I 14 BAT1OR S5N I 15 M5V 16 PWLEGR S5N I 17 PWLEOR S5N I 18 DCINGR S5N I 19 DCINOR S5N I 20 GND 1T GND 2T GND ...

Page 411: ...n PIN No Signal name I O PIN No Signal name I O 1 GND 2 IPDCLK P5P I O 3 IPDDAT P6P I O 4 P5V 1T GND 2T GND C 51 CN3251 Touch pad I F connector 12 pin Table C 51 Touch pad I F connector 12 pin PIN No Signal name I O PIN No Signal name I O 1 P5V 2 P5V 3 GND 4 GND 5 Right SW I 6 Right SW I 7 Left SW I 8 Left SW I 9 IPDDAT P6P I O 10 IPDDAT P6P I O 11 IPDCLK P5P I O 12 IPDCLK P5P I O 1T GND 2T GND ...

Page 412: ... C 52 System board I F connector 20 pin PIN No Signal name I O PIN No Signal name I O 1 LED I 2 LED O 3 NC 4 PWRSW S3N O 5 TVBTN S3N O 6 CDBTN S3N O 7 KBRT3 S3N O 8 KBRT2 S3N O 9 KBRT1 S3N O 10 KBRT0 S3N O 11 NC 12 KBSC16 S3N I 13 GND 14 IPDCLK P5P I O 15 GNBTNA S3N O 16 GNBTNB S3N O 17 GNBTNC S3N O 18 GNBTND S3N O 19 GNBTNE S3N O 20 PNLOFF S3N O 1T GND 2T GND ...

Page 413: ...ual 960 546 CONFIDENTIAL C 35 FS board FCTFS C 53 CN9540 System board I F connector 6 pin Table C 53 System board I F connector 6 pin PIN No Signal name I O PIN No Signal name I O 1 Power P3V 2 FGSPON P3V I 3 GND 4 ZUSBFS E3N I O 5 ZUSBFS E3P I O 6 GND 1T GND 2T GND ...

Page 414: ...Appendices Appendix C Pin Assignments C 36 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 415: ...16 03 2 03 83 1E F0 1E 04 3 04 84 26 F0 26 05 4 05 85 25 F0 25 06 5 06 86 2E F0 2E 07 6 07 87 36 F0 36 08 7 08 88 3D F0 3D 2 09 8 09 89 3E F0 3E 2 10 9 0A 8A 46 F0 46 2 11 0 0B 8B 45 F0 45 12 _ 0C 8C 4E F0 4E 13 0D 8D 55 F0 55 15 BkSp 0E 8E 66 F0 66 16 Tab 0F 8F 0D F0 0D 17 Q 10 90 15 F0 15 18 W 11 91 1D F0 1D 19 E 12 92 24 F0 24 20 R 13 93 2D F0 2D 21 T 14 94 2C F0 2C 22 Y 15 95 35 F0 35 23 U 16 ...

Page 416: ... 1B 33 D 20 A0 23 F0 23 34 F 21 A1 2B F0 2B 35 G 22 A2 34 F0 34 36 H 23 A3 33 F0 33 37 J 24 A4 3B F0 3B 2 38 K 25 A5 42 F0 42 2 39 L 26 A6 4B F0 4B 2 40 27 A7 4C F0 4C 2 41 28 A8 52 F0 52 43 Enter 1C 9C 5A F0 5A 3 44 Shift L 2A AA 12 F0 12 45 No 102 key 56 D6 61 F0 61 46 Z 2C AC 1A F0 1A 47 X 2D AD 22 F0 22 48 C 2E AE 21 F0 21 49 V 2F AF 2A F0 2A 50 B 30 B0 32 F0 32 51 N 31 B1 31 F0 31 52 M 32 B2 ...

Page 417: ...1 76 Del E0 53 E0 D3 E0 71 E0 F0 71 1 79 E0 4B E0 CB E0 6B E0 F0 6B 1 80 Home E0 47 E0 C7 E0 6C E0 F0 6C 1 81 End E0 4F E0 CF E0 69 E0 F0 69 1 83 E0 48 E0 C8 E0 75 E0 F0 75 1 84 E0 50 E0 D0 E0 72 E0 F0 72 1 85 PgUp E0 49 E0 C9 E0 7D E0 F0 7D 1 86 PgDn E0 51 E0 D1 E0 7A E0 F0 7A 1 89 E0 4D E0 CD E0 74 E0 F0 74 1 110 Esc 01 81 76 F0 76 112 F1 3B BB 05 F0 05 113 F2 3C BC 06 F0 06 114 F3 3D BD 04 F0 0...

Page 418: ... 58 D8 07 F0 07 3 124 PrintSc 6 6 6 6 6 126 Pause 7 7 7 7 7 202 Fn 4 203 Win E0 5B E0 DB E0 1F E0 F0 1F 204 App E0 5D E0 DD E0 2F E0 F0 2F Notes 1 Scan codes differ by mode 2 Scan codes differ by overlay function 3 Combined with the Fn key makes different codes 4 Fn key does not generate a code by itself 5 This key corresponds to key No 42 in a 102 key model 6 Refer to Table D 6 No 124 key scan co...

Page 419: ...2A E0 F0 12 E0 69 E0 F0 69 E0 12 83 E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12 84 E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12 85 PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12 86 PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12 89 E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12 203 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12 204 App E0...

Page 420: ...E0 F0 12 83 E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12 84 E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12 85 PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12 86 PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12 89 E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12 203 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12 204 App E0 2A E0 5D E0 DD E0 AA E0...

Page 421: ... 4B CB 6B F0 6B 24 I 5 4C CC 73 F0 73 25 O 6 4D CD 74 F0 74 26 P 4A CA 7B F0 7B 37 J 1 4F CF 69 F0 69 38 K 2 50 D0 72 F0 72 39 L 3 51 D1 7A F0 7A 40 4E CE 79 F0 79 52 M 0 52 D2 70 F0 70 54 53 D3 71 F0 71 55 E0 35 E0 B5 40 4A E0 F0 4A Table D 6 No 124 key scan code Code set 1 Code set 2 Key top Shift Make Break Make Break Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12 Ctrl E0 3...

Page 422: ...D 8 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 Table D 7 No 126 key scan code Code set 1 Code set 2 Key top Shift Make Make Pause Common E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77 Ctrl E0 46 E0 C6 E0 7E E0 F0 7E This key generates only make codes ...

Page 423: ...Key Layout Appendices Appendix E Key Layout Appendix E Key Layout E 1 US Keyboard Figure E 1 US Keyboard layout E 2 UK Keyboard Figure E 2 UK Keyboard layout QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL E 1 ...

Page 424: ...Appendices Appendix E Key Layout E 3 KO Keyboard Figure E 3 KO Keyboard layout E 4 TC Keyboard Figure E 4 TC Keyboard layout E 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 425: ...5V 10 GND 11 NC 12 SDA 13 HSYNC 14 VSYNC 15 SDL RED 1 GREEN 2 BLUE 3 NC 4 GND 5 GND 6 GND 7 GND 8 5V 9 GND 10 NC 11 SDA 12 HSYNC 13 VSYNC 14 SCL 15 Figure F 1 RGB Monitor ID Wraparound connector 15PIN to 15PIN F 2 LAN loopback Connector 1 BIBAP TX 2 BIDAN TX 3 BIDBP RX 4 BIDBN RX Figure F 2 LAN loopback connector QOSMIO G30 Maintenance Manual 960 511 CONFIDENTIAL F 1 ...

Page 426: ...Appendices Appendix F Wiring diagrams F 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 511 ...

Page 427: ...le holding down the tilde character key until a beep sounds For example US Keyboard UK Keyboard Keep holding down the key 6 The BIOS rewriting starts 7 When the process is completed it beeps and the system automatically reboots NOTE 1 Connect the AC adapter to the computer when you rewrite the BIOS 2 Do not turn off the power while you are rewriting the BIOS If the rewrite fails it might be imposs...

Page 428: ...Appendices Appendix G BIOS rewrite procedures G 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 429: ...t might be impossible to start up the computer 4 If you fail to rewrite EC KBC then when you next turn on the power a message may be displayed that the contents of the EC KBC have been erased In this case insert the EC KBC rewriting disk and the EC KBC will be rewritten 5 Normally it takes about 30 seconds to rewrite the EC KBC It may take 3 minutes maximum depending on the conditions of the compu...

Page 430: ...Appendices Appendix H EC KBC rewrite procedures H 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 431: ...QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL I 1 Appendix I Reliability Appendix I Reliability The following table shows MTBF Mean Time Between Failures in maximum configuration Table I 1 MTBF Component Time hours System 5954 95h ...

Page 432: ...Appendices Appendix I Reliability I 2 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 433: ... Identify the failed HDD 2 Yes Perform the HDD Trouble shooting Procedure in Section 2 6 No Treatment Is it needed to specify the cause Analysis by Drive Log 3 Yes No Figure J 1 Flowchart of repairing TOSHIBA RAID 1 Refer to Check of RAID configuration in Section 3 2 in Chapter 3 2 Refer to Identifying failed HDD in Section 3 3 3 of Chapter 3 3 Refer to Analysis by Drive Log in section J 2 QOSMIO ...

Page 434: ...ailure Yes 3 Does operation miss cause it Replace the built in HDD with the second HDD removed Replace the second HDD with new good one 4 Change the status of the failed HDD to OFFLINE Port 0 1 Which port of HDD failed 2 If necessary analyze the Drive Log and identify the cause of failure Port 1 No Replace the second HDD with new good one End Figure J 2 Flowchart of Analysis and handling by Drive ...

Page 435: ...ndependent utility to display the Drive Log To identify the failure cause of Port 0 analyze the Drive Log of REDUNDANT side of Port 1 To identify the failure cause of Port 1 analyze the Drive Log of REDUNDANT side of Port 0 Analyze this log 1 Find the log of message of Fail this drive last generated using PgUp and PgDn keys QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL J 3 ...

Page 436: ...etailed date of the message of right before of xxx Error IN xxx Error OUT for example DMA Error IN DMA Error OUT right before the log of Fail this drive message and identify the cause DMA Error IN DMA Error OUT J 4 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 437: ...N 36h ND SET MAX ADDRESS EXT O N 37h PO CFA WRITE SECTORS W OUT ERASE O N 38h PO WRITE MULTIPLE EXT O N 39h PO WRITE LOG EXT O O 3Fh ND READ VERIFY SECOTR S M N 40h ND READ VERIFY SECOTR S EXT O N 42h ND SEEK M N 70h PI CFA TRANSLATE SECTOR O N 87h DD EXECUTE DEVICE DIAGNOSTIC M M 90h PO DOWNLOAD MICROCODE O N 92h P PACKET N M A0h PI IDENTIFY PACKET DEVICE N M A1h P SERVICE O O A2h ND SMART DISABL...

Page 438: ...h PO WRITE BUFFER O N E8h ND FLUSH CACHE EXT O N Eah PI IDENTIFY DEVICE M N EC0 ND MEDIA EJECT O N EDh ND SET FEATURES M M Efh PO SECURITY SET PASSWORD O O F1h PO SECURITY UNLOCK O O F2h ND SECURITY ERASE PREPARE O O F3h PO SECURITY ERASE UNIT O O F4h ND SECURITY FREEZE LOCK O O F5h PO SECURITY DISABLE PASSWORD O O F6h ND READ NATIVE MAX ADDRESS O O F8h ND SET MAX ADDRESS O O F9h LBA Logical Block...

Page 439: ...ss or not analyze the Drive Log of Port0 1 In REDUNDANT of Port 0 find a log of Fail this drive message by PgUp and PgDn key 2 If no message of Fail this drive message it is judged that the second HDD is removed without the operation of removal by TOSHIBA RAID console and installed again 3 How to change the status to OFF LINE Release the status of Fail using the menu of Force OFFLINE This HDD is n...

Page 440: ...g Each port has Own Log and Redundant Log As shown in the following figure the Port 0 has Own Log of Port0 and Redundant Log of Port1 The Port1 has Own Log of Port1 and Redundant Log of Port0 Reserved area About 2MB Redundant Log Data area Own Log Redundant Log Port0 Port1 RAID 0 or RAID 1 Redundant Own Log Data area Figure J 3 Drive Log 2 Information of Drive Log TOSHIBA RAID writes the log when ...

Page 441: ...ng the program of the Independent Utility in the FDD and boot the PC from the FD The following display appears In the Independent Utility the cursor is moved by with key and key Press Enter key to execute the option selected Press Esc key to return to the previous menu Pressing F1 key displays Help Press Esc key to exit QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL J 9 ...

Page 442: ... Displays the setting of drive write cache Enable or Disable is displayed The default is Enable This option is displayed in RAID 1 Mirroring Degrade Bootup Displays if boot OS or not when the array is degraded Yes Boot up or No Not boot up is displayed The default is Yes This option is displayed in RAID 1 Mirroring MBR Protection Displays the setting of protection function of MBR Master Boot Recor...

Page 443: ...Status Displays the drive status The followings are displayed ONLINE The drive is working normally OFFLINE The drive is not configured as array and is not used FAIL The drive is failed and dose not work REBUILDING The drive is been rebuilding by data of normal drive or the rebuilding is suspended UNKNOWN There is controversy in the RAID information of other drive and the status is not decided It i...

Page 444: ...anges the setting of physical drive Exit Exits from the utility CAUTION Do not use the following item of the Independent Utility for maintenance Create Array This changes the current RAID configuration or information and delete user s data Do not use for maintenance Start Rebuild Resume Rebuild This changes the current RAID configuration or information and delete user s data Do not use for mainten...

Page 445: ...Appendix J Maintenance of TOSHIBA RAID Appendices The tree of Independent Menu is as follows Figure J 4 Tree of menu of Independent Utility QOSMIO G30 Maintenance Manual 960 546 CONFIDENTIAL J 13 ...

Page 446: ...rray menu building of RAID is decided Stripe Size Designates the size of segment written in each disk of RAID 0 Striping The Stripe Size is only 64KB This parameter can be set only in the RAID 0 configured by two drives Write Cache Displays the setting of Write Cache of drive This can select Enable use or Disable not use The default is Enable use Degrade Bootup Displays if boot up OS or not When t...

Page 447: ... of with OFFLINE drive that has same or more size of capacity as the array in the condition of Optimal or Degraded During halt of rebuilding Resume Rebuild is displayed instead of Start Rebuild The procedure to rebuild drives is as follows 1 Put the cursor to the Start Rebuild in the main menu of Indent Utility and press Enter key 2 Select the direction to rebuild in Rebuild Direction menu and pre...

Page 448: ...cal Drive becomes Rebuilding and the progress rate expected remaining time and the number of errors are displayed During rebuilding the Rebuilding dialog to select Suspend or Abort is displayed It may take time depending on the drive capacity 6 To suspend the rebuilding put the cursor on Suspend when aborting on the Abort and press Enter key When Confirmation is displayed put the cursor on OK and ...

Page 449: ...m capacity of array The Rebuild Range menu is not displayed when the rebuild limit is not set or the rebuild limit is the same as the maximum capacity of array Normally designation of Effective is adequate 3 Put the cursor on OK in Confirmation and press Enter key The rebuild starts 4 During rebuilding Status of Physical Drive becomes REBILDING and the progress rate expected remaining time and the...

Page 450: ...to Whole only Finish is can be selected after exceeding the Rebuild Limit When Finish is selected and OK is selected in Confirmation the rebuilding is completed at the time When OS is booted after exceeding the Rebuild Limit the rebuild is completed When completing the rebuild press OK to return to the main menu of Independent Setup Utility J 18 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 451: ...ebuild limit is the same as the maximum capacity of array Normally designation of Effective is adequate 3 To start the Check Media put the cursor to the Confirmation and press Enter key When an error is detected it automatically corrects 4 During Check Media the progress rate expected remaining time and the number of errors are displayed in Progress of Physical Drive Check Media may take time depe...

Page 452: ... default is Enable use Degrade Bootup Displays if boot OS or not when the array is degraded Yes Boot up or No Not boot up is displayed The default is Yes This option is displayed in RAID 1 Mirroring MBR Protection Displays the setting of protection function of MBR Master Boot Record Enable Protect or Disable Not protect can be selected The default is Disable S M A R T Displays the setting of failu...

Page 453: ...working by one drive to RAID 1 To change RAID 1 working by one drive to RAID 1 working by two drives follow the procedure below 1 Select Modify Array in Main Menu 2 In Modify Array select array LDx that you want to change 3 In Modify Array select RAID 0 RAID 1 4 Select a drive in the condition of OFFLINE in Physical Drive which is expanded as RAID 1 with Space key After selecting drive Status chan...

Page 454: ...elete Array Selects Delete Array of Setup Utility and delete array Put the cursor on the array you want to delete and press Enter key When Confirmation is displayed select OK to store the setting J 22 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 ...

Page 455: ...ot work REBUILDING The rebuilding is suspended UNKNOWN There is controversy in the RAID information of other drive and the status is not decided It is displayed when this drive was removed and used in the past When this drive has been found good one setting to OFFLINE is possible by executing Force Offline S M A R T Displays the setting of failure prediction function of drive Enable or Disable is ...

Page 456: ... 8 Function of option and key Option Explanation Change Port Changes log s port displayed and port s own log or redundant log Go to Event Inputting the log number in this number moves to the log of the number Key Function PageUp Scrolls upward one by one PageDown Scrolls downward one by one Home Jumps to oldest log in the latest 7 168 logs End Jumps to the latest log Ctrl Home Jumps to the oldest ...

Page 457: ...ayed put the cursor on Change Port and press Enter key 6 Select Drive log port to be displayed and Own Redundant For Example Own log means the drive log of Port 0 own Redundant log of Port 0 means the backup copy of the drive log of Port 1 7 To switch the upper and lower of drive log frame press Tab key The selected frame is displayed more lightly than the other frame 8 To move to the drive log wi...

Page 458: ...plays the port that the drive is connected when the log is recorded The alphabet displays the degree of importance j means information W means warning and e means an error 6 Message Displays the content of log When the log is too much and it can not displayed in the area the remaining is displayed in Detail area 7 Range of log Displays the range of log number stored In this case it means that logs...

Page 459: ...rolls downward step one by one Home Jumps to the oldest log in the latest 7 168 logs End Jumps to the latest log Ctrl Home Jumps to the oldest log that is older than 7 168 logs and the identification ID is recorded Tab Switches OWN window and REDUNDANT window Force OFFLINE Selecting this option in Physical Drive menu of Setup Utility can set the physical drive to offline by force Follow the proced...

Page 460: ...ppendices Appendix J Maintenance of TOSHIBA RAI J 28 CONFIDENTIAL QOSMIO G30 Maintenance Manual 960 546 Exit When this option is selected the utility is finished When Confirmation is displayed select OK ...

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